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 * Home
 * Pricing
 * Services
   
   
   LIVE CHATLIVE CHAT PLATFORM
   
   
   PLUGINSPRACTICAL APPS FOR YOUR BUSINESS
   
   
   KNOWLEDGE BASEMAKE A KNOWLEDGE BASE
   
   
 * Resources
   
   
   HELP CENTER
   
   
   JS SDK
   
   
   REST API DOCUMENTATION
   
   
   BLOG
   
   
 * About
 * Contact

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 * Signup




MAKE ALL CUSTOMER INTERACTIONS UNFORGETTABLE!

Imber offers tools that can help you improve your customer communication and
skyrocket your sales
Signup




LIVE CHAT

GIVE CUSTOMERS A GREAT EXPERIENCE BY CHATTING WITH THEM IN REAL TIME

We used another service for online chat on the Bittestan website for a year;
during that time, the service was repeatedly interrupted. In addition to
ourselves, our customers were upset by this and we were looking for a better
service. After finding Imber, I am glad we were no longer in a definite
situation, and the ease of use of the panel and the responsive support made us
loyal Imber customers. . .

Bahman HabibiDigital Marketing Manager, Bittestan

DEPARTMENTALIZATION

Create departments so that users can connect to them automatically or
optionally.

CANNED RESPONSES

Save canned responses in the panel, so you can simply send them to customers
each time.

MULTIMEDIA MESSAGES

Send and receive text, audio or video messages to communicate more effectively
with users.
Need more information about Live Chat? Click here

CUSTOM DOMAIN

Your Knowledge Base can be customized and hosted on a custom domain.

DISPLAY IN CHAT WIDGET

You can display the most popular articles in the chat widget so that users can
search for their questions.

STATISTICS

View article traffic statistics and user satisfaction rates and improve your
tutorials.


KNOWLEDGE BASE

PROVIDE YOUR HELP ARTICLES IN A CATEGORIZED MANNER SO THAT USERS CAN FIND THEIR
ANSWERS FASTER.

Providing the conditions would encourage users to help themselves. As Virgool
has a large number of daily users, its operators are looking for the same thing.
As important as face-to-face interaction or dynamic responsiveness is to the
customer experience, the ability to receive a quick response is also a priority.
This is why we use the Imber knowledge base feature in Virgool.

Ali AjodanianFounder and CEO of Virgool
Need more information about Knowledge Base? Read more


STATISTICS

INCREASE THE QUALITY OF YOUR SUPPORT AND SALES USING STATISTICS AND REPORTS.

Excellent team and service. For our customers and partners, Imber's online
support service is a fantastic experience. Besides good service, we have
received the best support from Imber and this is the biggest selling point of
this product. Imber services are highly recommended.

Ali KhosraviCTO of Sahamyab

CSAT

Measure and improve the satisfaction level of customers with your support
service..

OPERATORS & CONVERSATION

You can check all the operators and conversations statistics and identify your
strengths and weaknesses.

LIVE STATISTICS

Live statistics help you to track the number of people visiting the site pages
as well as their country of origin.
Need Live Chat for your website? - Sign up for free


MERGE YOUR COMMUNICATION CHANNELS USING INTEGRATIONS

DON'T LIMIT YOURSELF TO IMBER'S FEATURES; UTILIZE OTHER SYSTEMS TO INCREASE THE
QUALITY OF YOUR CUSTOMER SERVICE.


Need more information? - Read here

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 * Home
 * Contact
 * About
 * Pricing
 * Terms and Conditaions
 * Change log
 * Affliate

   Resources
 * Help center
 * Blog
 * JS SDK
 * REST API
 * Status

   Products and Services
 * Live Chat
 * Knowledge Base
 * Apps
 * On-premise


IMBER

Imber helps businesses to have a close relationship with their customers, by
offering products such as Live Chat and Knowledge Base.

--------------------------------------------------------------------------------

Contact02128429059info [at] imber [dot] live

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© All rights reserved. Imber 2021





پشتیبانی آنلاین
به سایت ما خوش اومدین، در خدمتتون هستیم🖐

پشتیبانی آنلاین

به سایت ما خوش اومدین، در خدمتتون هستیم🖐


برای ما پیامی بفرستید!

Financial department 💰

For invoices or any financial problem, you can chat with us

Technical department 💻

If you have any technical problem, you can chat with us

Customer Support and Sales ☎️

If you have any question or problem, feel free to ask us


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