www.surveymonkey.com Open in urlscan Pro
18.154.63.30  Public Scan

URL: https://www.surveymonkey.com/r/?sm=vgeJypGvAtx3MdEr74qHt6J8nsawQ6VqeJ0C4SKH_2FNJiToiPgdO4fEA3CLoWeMDf
Submission: On August 26 via manual from US — Scanned from DE

Form analysis 1 forms found in the DOM

Name: surveyFormPOST

<form name="surveyForm" action="" method="post" enctype="multipart/form-data" novalidate="" data-survey-page-form="">
  <div class="questions clearfix">
    <div class="question-row clearfix 
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      <div data-question-type="presentation_descriptive_text" data-rq-question-type="presentation_text" class="question-container
    
        
        
    
    ">
        <div id="question-field-204303947" data-qnumber="1" data-qdispnumber="" data-question-id="204303947" class=" question-presentation-text qn question descriptive_text">
          <div class="question-body-font-theme question-presentation-text user-generated">
            <span class="user-generated notranslate
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              <div style="text-align: center;">Thank you for taking the time to complete Trulioo’s survey. Answering all the questions should take you no more than 2 minutes.</div>
            </span>
          </div>
        </div>
      </div>
    </div>
    <div class="question-row clearfix 
                   ">
      <div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
        
        
    
    ">
        <div id="question-field-204302507" data-qnumber="2" data-qdispnumber="1" data-question-id="204302507" class=" question-single-choice-radio qn question vertical">
          <h3 class="screenreader-only">Question Title</h3>
          <fieldset class=" question-fieldset" data-radio-button-group="">
            <legend class="question-legend">
              <h4 id="question-title-204302507" class="
                     question-title-container ">
                <span class="required-asterisk notranslate"> * </span>
                <span class="user-generated notranslate
                ">
                  <strong>How satisfied are you with the speed of your current merchant verification process?</strong></span>
              </h4>
            </legend>
            <div class="question-body clearfix notranslate ">
              <div class="">
                <div class="answer-option-cell" data-answer-id="1467426013">
                  <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-204302507">
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                    <label data-sm-radio-button-label="" id="204302507_1467426013_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="204302507_1467426013">
                      <span class="radio-button-display ">
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                      <span class="radio-button-label-text question-body-font-theme user-generated "> Very, it’s quick and effective </span>
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                <div class="answer-option-cell" data-answer-id="1467426014">
                  <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-204302507">
                    <input id="204302507_1467426014" aria-labelledby="204302507_1467426014_label" name="204302507" type="radio" role="radio" class="radio-button-input " value="1467426014" aria-checked="false">
                    <label data-sm-radio-button-label="" id="204302507_1467426014_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="204302507_1467426014">
                      <span class="radio-button-display ">
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                      <span class="radio-button-label-text question-body-font-theme user-generated "> Somewhat, it could be quicker, but it doesn’t cause latency issues </span>
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                <div class="answer-option-cell" data-answer-id="1467426015">
                  <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-204302507">
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                      <span class="radio-button-label-text question-body-font-theme user-generated "> Not very, it could be much faster </span>
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                      <span class="radio-button-label-text question-body-font-theme user-generated "> Not at all, it hinders our ability to do business </span>
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    <div class="question-row clearfix 
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      <div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
        
        
    
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        <div id="question-field-204302508" data-qnumber="3" data-qdispnumber="2" data-question-id="204302508" class=" question-single-choice-radio qn question vertical">
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                <span class="required-asterisk notranslate"> * </span>
                <span class="user-generated notranslate
                ">
                  <strong>Which statement best describes your current customer onboarding performance?</strong></span>
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            </legend>
            <div class="question-body clearfix notranslate ">
              <div class="">
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                      <span class="radio-button-label-text question-body-font-theme user-generated "> High conversion rate performance and low cost </span>
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                <div class="answer-option-cell" data-answer-id="1467426018">
                  <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-204302508">
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                      <span class="radio-button-label-text question-body-font-theme user-generated "> High conversion rate performance and moderate cost </span>
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                      <span class="radio-button-label-text question-body-font-theme user-generated "> Moderate conversion rate performance and moderate cost </span>
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                <div class="answer-option-cell" data-answer-id="1467426020">
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                      <span class="radio-button-label-text question-body-font-theme user-generated "> Low conversion rate performance and moderate cost </span>
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                </div>
                <div class="answer-option-cell" data-answer-id="1467426021">
                  <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-204302508">
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                    <label data-sm-radio-button-label="" id="204302508_1467426021_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="204302508_1467426021">
                      <span class="radio-button-display ">
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                      <span class="radio-button-label-text question-body-font-theme user-generated "> Low conversion rate performance and high cost </span>
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    </div>
    <div class="question-row clearfix 
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      <div data-question-type="single_choice_vertical" data-rq-question-type="single_choice_vertical" class="question-container
    
        
        
    
    ">
        <div id="question-field-204302509" data-qnumber="4" data-qdispnumber="3" data-question-id="204302509" class=" question-single-choice-radio qn question vertical">
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            <legend class="question-legend">
              <h4 id="question-title-204302509" class="
                     question-title-container ">
                <span class="required-asterisk notranslate"> * </span>
                <span class="user-generated notranslate
                ">
                  <strong>Does your current data provider offer enough data sources to support efficient customer onboarding?</strong></span>
              </h4>
            </legend>
            <div class="question-body clearfix notranslate ">
              <div class="">
                <div class="answer-option-cell" data-answer-id="1467426022">
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                    <label data-sm-radio-button-label="" id="204302509_1467426022_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="204302509_1467426022">
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                      </span>
                      <span class="radio-button-label-text question-body-font-theme user-generated "> Yes, our current data sources keep customer onboarding very fast </span>
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                <div class="answer-option-cell" data-answer-id="1467426023">
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                    <label data-sm-radio-button-label="" id="204302509_1467426023_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="204302509_1467426023">
                      <span class="radio-button-display ">
                      </span>
                      <span class="radio-button-label-text question-body-font-theme user-generated "> Somewhat, we have enough data sources to keep customer onboarding acceptable </span>
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                </div>
                <div class="answer-option-cell" data-answer-id="1467426024">
                  <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-204302509">
                    <input id="204302509_1467426024" aria-labelledby="204302509_1467426024_label" name="204302509" type="radio" role="radio" class="radio-button-input " value="1467426024" aria-checked="false">
                    <label data-sm-radio-button-label="" id="204302509_1467426024_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="204302509_1467426024">
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                      <span class="radio-button-label-text question-body-font-theme user-generated "> No, we face issues due to a lack of enough data sources </span>
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                  <div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-204302509">
                    <input id="204302509_1467426025" aria-labelledby="204302509_1467426025_label" name="204302509" type="radio" role="radio" class="radio-button-input " value="1467426025" aria-checked="false">
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                      <span class="radio-button-display ">
                      </span>
                      <span class="radio-button-label-text question-body-font-theme user-generated "> Our customer onboarding efficiency is unrelated to our provider's data sources </span>
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          <span class="progress-bar-container-hidden-text"> Page</span>1 / 1
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          <div class="progress-bar-indicator-wrapper">
            <div class="progress-bar-indicator" style="width:100.0%">&nbsp;</div>
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        <td class="progress-bar-percentage
                    
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  <div class="survey-submit-actions center-text clearfix">
    <button type="submit" data-submit-page-button="" class="btn small done-button survey-page-button user-generated notranslate"> Done </button>
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</form>

Text Content

Thank you for taking the time to complete Trulioo’s survey. Answering all the
questions should take you no more than 2 minutes.


QUESTION TITLE

* HOW SATISFIED ARE YOU WITH THE SPEED OF YOUR CURRENT MERCHANT VERIFICATION
PROCESS?

Very, it’s quick and effective
Somewhat, it could be quicker, but it doesn’t cause latency issues
Not very, it could be much faster
Not at all, it hinders our ability to do business


QUESTION TITLE

* WHICH STATEMENT BEST DESCRIBES YOUR CURRENT CUSTOMER ONBOARDING PERFORMANCE?

High conversion rate performance and low cost
High conversion rate performance and moderate cost
Moderate conversion rate performance and moderate cost
Low conversion rate performance and moderate cost
Low conversion rate performance and high cost


QUESTION TITLE

* DOES YOUR CURRENT DATA PROVIDER OFFER ENOUGH DATA SOURCES TO SUPPORT EFFICIENT
CUSTOMER ONBOARDING?

Yes, our current data sources keep customer onboarding very fast
Somewhat, we have enough data sources to keep customer onboarding acceptable
No, we face issues due to a lack of enough data sources
Our customer onboarding efficiency is unrelated to our provider's data sources

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