URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign...
Submission: On August 03 via api from US — Scanned from DE

Summary

This website contacted 21 IPs in 3 countries across 16 domains to perform 81 HTTP transactions. The main IP is 141.193.213.20, located in United States and belongs to CLOUDFLARESPECTRUM Cloudflare, Inc., US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 500568.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 10th 2023. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
41 141.193.213.20 209242 (CLOUDFLAR...)
6 2a00:1450:400... 15169 (GOOGLE)
2 169.150.247.37 60068 (CDN77 ^_^)
1 2606:4700::68... 13335 (CLOUDFLAR...)
2 108.156.60.27 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
1 2606:4700::68... 13335 (CLOUDFLAR...)
3 2620:1ec:c11:... 8068 (MICROSOFT...)
1 2600:9000:225... 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a02:26f0:480... 20940 (AKAMAI-ASN1)
1 2400:52e0:1e0... 200325 (BUNNYCDN)
3 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2001:4860:480... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
4 2a00:1450:400... 15169 (GOOGLE)
1 2600:9000:20e... 16509 (AMAZON-02)
4 4 2620:1ec:21::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
1 99.86.91.59 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
81 21
Apex Domain
Subdomains
Transfer
43 egain.com
www.egain.com — Cisco Umbrella Rank: 500568
hd.egain.com — Cisco Umbrella Rank: 316999
588 KB
6 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 73
285 KB
5 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 391
www.linkedin.com — Cisco Umbrella Rank: 539
px4.ads.linkedin.com — Cisco Umbrella Rank: 6039
5 KB
4 google.de
www.google.de — Cisco Umbrella Rank: 5576
686 B
4 google.com
region1.analytics.google.com — Cisco Umbrella Rank: 2577
www.google.com — Cisco Umbrella Rank: 3
922 B
4 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 54
stats.g.doubleclick.net — Cisco Umbrella Rank: 115
2 KB
3 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 55
21 KB
3 bing.com
bat.bing.com — Cisco Umbrella Rank: 376
13 KB
3 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 77
2 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 23639
key-cdn.printfriendly.com — Cisco Umbrella Rank: 24086
19 KB
2 lfeeder.com
sc.lfeeder.com — Cisco Umbrella Rank: 14062
tr.lfeeder.com — Cisco Umbrella Rank: 21628
11 KB
1 oribi.io
cdn.linkedin.oribi.io — Cisco Umbrella Rank: 870
367 B
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 783
5 KB
1 gstatic.com
fonts.gstatic.com
48 KB
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 4388
2 KB
1 jsdelivr.net
cdn.jsdelivr.net — Cisco Umbrella Rank: 369
21 KB
81 16
Domain Requested by
41 www.egain.com www.egain.com
6 www.googletagmanager.com www.egain.com
www.googletagmanager.com
www.google-analytics.com
4 www.google.de www.egain.com
3 www.google.com www.egain.com
3 px.ads.linkedin.com 3 redirects
3 stats.g.doubleclick.net www.googletagmanager.com
www.google-analytics.com
3 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
3 bat.bing.com www.egain.com
bat.bing.com
3 fonts.googleapis.com www.egain.com
2 hd.egain.com www.egain.com
2 cdn.printfriendly.com www.egain.com
1 tr.lfeeder.com www.egain.com
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 cdn.linkedin.oribi.io snap.licdn.com
1 region1.analytics.google.com www.googletagmanager.com
1 googleads.g.doubleclick.net www.googletagmanager.com
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 snap.licdn.com www.egain.com
1 fonts.gstatic.com fonts.googleapis.com
1 sc.lfeeder.com www.egain.com
1 ws.zoominfo.com www.egain.com
1 cdn.jsdelivr.net www.egain.com
81 23
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2
2023-01-10 -
2024-02-11
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2023-07-10 -
2023-10-02
3 months crt.sh
cdn.printfriendly.com
R3
2023-07-26 -
2023-10-24
3 months crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2023-05-02 -
2024-05-01
a year crt.sh
hd.egain.com
Amazon RSA 2048 M01
2023-02-22 -
2024-02-08
a year crt.sh
upload.video.google.com
GTS CA 1C3
2023-07-10 -
2023-10-02
3 months crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3
2023-04-04 -
2024-04-03
a year crt.sh
www.bing.com
Microsoft RSA TLS CA 02
2023-02-16 -
2023-08-16
6 months crt.sh
*.lfeeder.com
Amazon RSA 2048 M01
2023-03-22 -
2024-04-19
a year crt.sh
*.gstatic.com
GTS CA 1C3
2023-07-10 -
2023-10-02
3 months crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA
2023-02-01 -
2024-01-31
a year crt.sh
key-cdn.printfriendly.com
R3
2023-07-26 -
2023-10-24
3 months crt.sh
*.g.doubleclick.net
GTS CA 1C3
2023-07-10 -
2023-10-02
3 months crt.sh
www.google.de
GTS CA 1C3
2023-07-10 -
2023-10-02
3 months crt.sh
linkedin.oribi.io
Amazon RSA 2048 M01
2023-06-08 -
2024-07-07
a year crt.sh
www.google.com
GTS CA 1C3
2023-07-10 -
2023-10-02
3 months crt.sh
*.google.de
GTS CA 1C3
2023-07-10 -
2023-10-02
3 months crt.sh

This page contains 1 frames:

Primary Page: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Frame ID: 343B2DA3DE4E7727C30B783ABD7D9929
Requests: 81 HTTP requests in this frame

Screenshot

Page Title

Digital Customer Service | Best Practices | eGainAccessibility ToolsIncrease TextDecrease TextGrayscaleHigh ContrastNegative ContrastLight BackgroundLinks UnderlineReadable FontReset

Detected technologies

Overall confidence: 100%
Detected patterns
  • /wp-(?:content|includes)/

Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • /flickity(?:\.pkgd)?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js

Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • //cdn\.jsdelivr\.net/

Page Statistics

81
Requests

99 %
HTTPS

77 %
IPv6

16
Domains

23
Subdomains

21
IPs

3
Countries

1021 kB
Transfer

2607 kB
Size

25
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 67
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1691078604263&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dpop_contentfw_na1%26uid%3D8fec65da-50e9-ea11-a817-000d3a1bb78f HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1691078604263&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dpop_contentfw_na1%26uid%3D8fec65da-50e9-ea11-a817-000d3a1bb78f&cookiesTest=true HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1691078604263%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fdigital-customer-service-best-practices%252F%253Futm_source%253D1on1%2526utm_medium%253Dcorporate-email%2526utm_campaign%253Dpop_contentfw_na1%2526uid%253D8fec65da-50e9-ea11-a817-000d3a1bb78f%26cookiesTest%3Dtrue%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1691078604263&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dpop_contentfw_na1%26uid%3D8fec65da-50e9-ea11-a817-000d3a1bb78f&cookiesTest=true&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1691078604263&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dpop_contentfw_na1%26uid%3D8fec65da-50e9-ea11-a817-000d3a1bb78f&cookiesTest=true&liSync=true&e_ipv6=AQJ4JUR0JY8PiQAAAYm8I7d5SoqKD5bK67aPLyp669BG6cLJcrV4uRRccd-MAco2KMm_eHma

81 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.egain.com/digital-customer-service-best-practices/
187 KB
39 KB
Document
General
Full URL
https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / WP Engine
Resource Hash
c8fcbf150a0d7392b0ad373f9539a30e3ee48e480e936dd98029947090131b15
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

alt-svc
h3=":443"; ma=86400
cache-control
max-age=43200, must-revalidate
cf-cache-status
DYNAMIC
cf-ray
7f0fca535bd42c75-FRA
content-encoding
br
content-type
text/html; charset=UTF-8
date
Thu, 03 Aug 2023 16:03:23 GMT
link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/23396>; rel="alternate"; type="application/json" <https://www.egain.com/?p=23396>; rel=shortlink
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
referrer-policy
origin
server
cloudflare
strict-transport-security
max-age=63072000
vary
Accept-Encoding Accept-Encoding Accept-Encoding
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-pass-why
custom-args
x-powered-by
WP Engine
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
trp-floater-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
22 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-floater-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
52f334bcd209c5244c383c40fa9fa48a25c7def3dd1300e25140b6e572c453e2
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
275348
alt-svc
h3=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Sat, 29 Jul 2023 19:55:28 GMT
server
cloudflare
etag
W/"64c56eb0-5714"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7f0fca583c9f2c75-FRA
trp-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
3 KB
940 B
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
925f2ffb7b49a93b36740141ddfbd7487d8ef3de84f2c9c8be4cec4e584b0c18
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
290653
alt-svc
h3=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Sat, 29 Jul 2023 19:55:28 GMT
server
cloudflare
etag
W/"64c56eb0-b1b"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7f0fca583ca42c75-FRA
style.css
www.egain.com/egain/
0
207 B
Stylesheet
General
Full URL
https://www.egain.com/egain/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / WP Engine
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
x-cache-group
normal
x-content-type-options
nosniff
strict-transport-security
max-age=63072000
x-cacheable
YES:31536000.000
cf-cache-status
HIT
age
275348
x-powered-by
WP Engine
content-encoding
br
x-cache
HIT: 118
alt-svc
h3=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 03:12:44 GMT
server
cloudflare
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding,Cookie
x-frame-options
SAMEORIGIN
content-type
text/css; charset=UTF-8
cache-control
max-age=31536000, must-revalidate
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7f0fca583ca72c75-FRA
expires
Sun, 28 Jul 2024 20:03:14 GMT
style.css
www.egain.com/egain-child/
1 B
99 B
Stylesheet
General
Full URL
https://www.egain.com/egain-child/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / WP Engine
Resource Hash
01ba4719c80b6fe911b091a7c05124b64eeece964e09c058ef8f9805daca546b
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
x-cache-group
normal
x-content-type-options
nosniff
strict-transport-security
max-age=63072000
x-cacheable
YES:31536000.000
cf-cache-status
HIT
age
275348
x-powered-by
WP Engine
x-cache
HIT: 118
alt-svc
h3=":443"; ma=86400
content-length
1
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 03:16:32 GMT
server
cloudflare
vary
Accept-Encoding,Cookie
x-frame-options
SAMEORIGIN
content-type
text/css; charset=UTF-8
cache-control
max-age=31536000, must-revalidate
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
accept-ranges
bytes
cf-ray
7f0fca583ca82c75-FRA
expires
Sun, 28 Jul 2024 20:03:14 GMT
all.min.css
www.egain.com/egain/assets/fonts/fontawesome/css/
58 KB
13 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/fonts/fontawesome/css/all.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
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cloudflare /
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
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User-Agent
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Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
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alt-svc
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server
cloudflare
etag
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content-type
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cf-ray
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www.egain.com/egain/assets/css/third/
11 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
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TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
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Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
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server
cloudflare
etag
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vary
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content-type
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cf-ray
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style.min.css
www.egain.com/egain/assets/css/
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24 KB
Stylesheet
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Full URL
https://www.egain.com/egain/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
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TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731
Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
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alt-svc
h3=":443"; ma=86400
x-xss-protection
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referrer-policy
origin
last-modified
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server
cloudflare
etag
W/"640f9a38-25fdf"
vary
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x-frame-options
SAMEORIGIN
content-type
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*
cache-control
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cf-ray
7f0fca583cb02c75-FRA
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3 KB
422 B
Stylesheet
General
Full URL
https://www.egain.com/egain-media/oceanwp-webfonts-css/23b5fb9d1245fa0256d87544d30cdf33.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
275348
alt-svc
h3=":443"; ma=86400
x-xss-protection
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origin
last-modified
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server
cloudflare
etag
W/"64c79c2f-cc6"
vary
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x-frame-options
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content-type
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*
cache-control
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cf-ray
7f0fca583cb22c75-FRA
style.min.css
www.egain.com/plugins/pojo-accessibility/assets/css/
51 KB
5 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/pojo-accessibility/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
ee52185d6a681a5d5b8a21ff5321901ce83e4ded11213a2e169d8be1e0417aab
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
290383
alt-svc
h3=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 17 Mar 2023 21:45:24 GMT
server
cloudflare
etag
W/"6414df74-cc6d"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
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permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7f0fca583cb32c75-FRA
sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/
10 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/css/sassy-social-share-public.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
6c4ca119cf1bceba15e6b59d19c9a913dcfa12dd54b9ca0900890819adfae5e5
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
290383
alt-svc
h3=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Sat, 29 Jul 2023 19:43:09 GMT
server
cloudflare
etag
W/"64c56bcd-2752"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7f0fca583cb52c75-FRA
front.min.css
www.egain.com/plugins/cookie-notice/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/cookie-notice/css/front.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
f158b8591a08b6c02bb345ae96dd62f0c632f7f635bb4a5f449fce24bdc11789
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
275348
alt-svc
h3=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Sat, 29 Jul 2023 19:17:03 GMT
server
cloudflare
etag
W/"64c565af-14d6"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7f0fca584ccd2c75-FRA
custom.min.css
www.egain.com/egain-child/css/
86 KB
14 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/css/custom.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
a8670e0774dd434ca17476050efd0d81aa092699a4a750815c72fcf411563d30
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
275348
alt-svc
h3=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Tue, 18 Jul 2023 22:30:57 GMT
server
cloudflare
etag
W/"64b712a1-1569e"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7f0fca584cd12c75-FRA
widgets.css
www.egain.com/plugins/ocean-extra/assets/css/
50 KB
7 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
c56e851a0803c43ff8adb5caeb0caf6439a99d0991deceff878a4124dca317d9
Security Headers
Name Value
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X-Content-Type-Options nosniff
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
275348
alt-svc
h3=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Sat, 29 Jul 2023 19:28:05 GMT
server
cloudflare
etag
W/"64c56845-c9a7"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7f0fca584cd42c75-FRA
jquery.min.js
www.egain.com/includes/js/jquery/
88 KB
32 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
afacce23cb4feaaaef37997f8439819d8f827df4951f3ff02704c9f16fb7f53a
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
350612
alt-svc
h3=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Wed, 08 Mar 2023 18:37:33 GMT
server
cloudflare
etag
W/"6408d5ed-15ed7"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7f0fca584cd82c75-FRA
jquery-migrate.min.js
www.egain.com/includes/js/jquery/
13 KB
5 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery-migrate.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
9810aee7e6d57d8cceaa96322b88e6df46710194689ae12b284149148cabc2f3
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
350612
alt-svc
h3=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 06 Feb 2023 20:59:15 GMT
server
cloudflare
etag
W/"63e16a23-3470"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7f0fca584cdc2c75-FRA
front.min.js
www.egain.com/plugins/cookie-notice/js/
8 KB
2 KB
Script
General
Full URL
https://www.egain.com/plugins/cookie-notice/js/front.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
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cloudflare /
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
338774
alt-svc
h3=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Sat, 29 Jul 2023 19:17:03 GMT
server
cloudflare
etag
W/"64c565af-21fc"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7f0fca59ae3e37f8-FRA
custom_script_1.js
www.egain.com/egain-child/
26 KB
5 KB
Script
General
Full URL
https://www.egain.com/egain-child/custom_script_1.js?v=1.5
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=63072000
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X-Xss-Protection 1; mode=block

Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
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alt-svc
h3=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
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server
cloudflare
etag
W/"645ebeab-68fc"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
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cf-ray
7f0fca584cdf2c75-FRA
js
www.googletagmanager.com/gtag/
278 KB
90 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:801::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
92330
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
Thu, 03 Aug 2023 16:03:23 GMT
js
www.googletagmanager.com/gtag/
180 KB
65 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:801::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
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content-length
66513
x-xss-protection
0
alt-svc
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expires
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js
www.googletagmanager.com/gtag/
196 KB
70 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=AW-946629603
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:801::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
71696
x-xss-protection
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last-modified
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server
Google Tag Manager
vary
Accept-Encoding
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access-control-allow-origin
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cdn.printfriendly.com/icons/
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Full URL
https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
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H2
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Software
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Request headers

accept-language
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User-Agent
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Response headers

expires
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date
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cdn-pullzone
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x-goog-stored-content-encoding
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last-modified
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server
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cdn-proxyver
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cdn-requestpullcode
200
etag
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x-goog-generation
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content-type
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access-control-expose-headers
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5 KB
Image
General
Full URL
https://www.egain.com/egain-media/2022/10/eGain-logo-new-300.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
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Name Value
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Request headers

accept-language
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https://www.egain.com/
User-Agent
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Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
age
338774
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cf-bgj
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server
cloudflare
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x-frame-options
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content-type
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access-control-allow-origin
*
cache-control
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cf-ray
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1 KB
871 B
Script
General
Full URL
https://www.egain.com/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H3
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QUIC, , AES_128_GCM
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141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
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cloudflare /
Resource Hash
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Name Value
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Request headers

accept-language
de-DE,de;q=0.9
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https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
content-encoding
gzip
x-content-type-options
nosniff
last-modified
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server
cloudflare
etag
W/"64c8fac0-4d7"
vary
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x-frame-options
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content-type
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cache-control
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cf-ray
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expires
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bootstrap.bundle.min.js
cdn.jsdelivr.net/npm/bootstrap@4.1.1/dist/js/
69 KB
21 KB
Script
General
Full URL
https://cdn.jsdelivr.net/npm/bootstrap@4.1.1/dist/js/bootstrap.bundle.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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2606:4700::6810:5814 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
cf-cache-status
HIT
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alt-svc
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x-served-by
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x-jsd-version-type
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server
cloudflare
etag
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vary
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report-to
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content-type
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cache-control
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timing-allow-origin
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cf-ray
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hd.egain.com/images/
90 KB
90 KB
Image
General
Full URL
https://hd.egain.com/images/image-7-steps-digital-customer-service.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
via
1.1 adf2154fc698566cbee2ffdab8c37922.cloudfront.net (CloudFront)
last-modified
Tue, 18 Apr 2023 23:53:03 GMT
server
AmazonS3
x-amz-cf-pop
AMS1-P2
age
3314
x-amz-server-side-encryption
AES256
etag
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410 B
807 B
Image
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/en_US.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
age
338774
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alt-svc
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x-xss-protection
1; mode=block
referrer-policy
origin
cf-bgj
imgq:100,h2pri
last-modified
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server
cloudflare
etag
"64c56eb0-1f6"
vary
Accept
x-frame-options
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content-type
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access-control-allow-origin
*
cache-control
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accept-ranges
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cf-ray
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498 B
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General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/de_DE_formal.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H3
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accept-language
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Response headers

date
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strict-transport-security
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accept-language
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Response headers

date
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strict-transport-security
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cloudflare
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cf-ray
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accept-language
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Response headers

date
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strict-transport-security
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cloudflare
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cf-ray
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Request headers

accept-language
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User-Agent
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Response headers

date
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strict-transport-security
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x-content-type-options
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server
cloudflare
etag
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x-frame-options
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cf-ray
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20 KB
8 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/vendors/magnific-popup.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
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Request headers

accept-language
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User-Agent
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Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
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referrer-policy
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last-modified
Mon, 13 Mar 2023 03:12:44 GMT
server
cloudflare
etag
W/"640e94ac-4efb"
vary
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x-frame-options
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cf-ray
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2 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/ow-lightbox.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
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Request headers

accept-language
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User-Agent
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Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
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server
cloudflare
etag
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vary
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x-frame-options
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cf-ray
7f0fca59ae2b37f8-FRA
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56 KB
15 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/vendors/flickity.pkgd.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H3
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141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
338774
alt-svc
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x-xss-protection
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referrer-policy
origin
last-modified
Mon, 13 Mar 2023 03:12:44 GMT
server
cloudflare
etag
W/"640e94ac-e0e0"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
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cf-ray
7f0fca59ae2d37f8-FRA
ow-slider.min.js
www.egain.com/egain/assets/js/
2 KB
1 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/ow-slider.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
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Reverse DNS
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cloudflare /
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
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Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
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alt-svc
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referrer-policy
origin
last-modified
Mon, 13 Mar 2023 03:12:44 GMT
server
cloudflare
etag
W/"640e94ac-7d2"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
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*
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permissions-policy
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cf-ray
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scroll-effect.min.js
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12 KB
3 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/scroll-effect.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H3
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141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
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cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
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Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
338774
alt-svc
h3=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 03:12:44 GMT
server
cloudflare
etag
W/"640e94ac-2e6f"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
access-control-allow-origin
*
cache-control
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permissions-policy
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cf-ray
7f0fca59ae3037f8-FRA
scroll-top.min.js
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3 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/scroll-top.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
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Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
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server
cloudflare
etag
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x-frame-options
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content-type
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cf-ray
7f0fca59ae3237f8-FRA
select.min.js
www.egain.com/egain/assets/js/
5 KB
2 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/select.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
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Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
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alt-svc
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server
cloudflare
etag
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vary
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x-frame-options
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content-type
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cf-ray
7f0fca59ae3537f8-FRA
app.min.js
www.egain.com/plugins/pojo-accessibility/assets/js/
5 KB
2 KB
Script
General
Full URL
https://www.egain.com/plugins/pojo-accessibility/assets/js/app.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
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Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
338774
alt-svc
h3=":443"; ma=86400
x-xss-protection
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referrer-policy
origin
last-modified
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server
cloudflare
etag
W/"6414df74-14c1"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
access-control-allow-origin
*
cache-control
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permissions-policy
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cf-ray
7f0fca59ae3737f8-FRA
sassy-social-share-public.js
www.egain.com/plugins/sassy-social-share/public/js/
119 KB
40 KB
Script
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
338774
alt-svc
h3=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
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server
cloudflare
etag
W/"64c56bcd-1dd18"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
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*
cache-control
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permissions-policy
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cf-ray
7f0fca59ae3937f8-FRA
jquery.fancybox.min.css
www.egain.com/egain-child/fancy/
4 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
338774
alt-svc
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x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
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server
cloudflare
etag
W/"6414032a-f66"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
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permissions-policy
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cf-ray
7f0fca59ae3b37f8-FRA
jquery.fancybox.min.js
www.egain.com/egain-child/fancy/
23 KB
9 KB
Script
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
338774
alt-svc
h3=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 17 Mar 2023 06:05:30 GMT
server
cloudflare
etag
W/"6414032a-5a0a"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
access-control-allow-origin
*
cache-control
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permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7f0fca59ae3c37f8-FRA
contact-us-new.svg
www.egain.com/egain-media/2023/05/
36 KB
8 KB
Image
General
Full URL
https://www.egain.com/egain-media/2023/05/contact-us-new.svg
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
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141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
338774
alt-svc
h3=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Wed, 31 May 2023 17:31:28 GMT
server
cloudflare
etag
W/"64778470-9028"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
image/svg+xml
access-control-allow-origin
*
cache-control
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permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7f0fca59ae4637f8-FRA
css
fonts.googleapis.com/
3 KB
948 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:828::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Thu, 03 Aug 2023 16:03:23 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
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server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 03 Aug 2023 16:03:23 GMT
css
fonts.googleapis.com/
5 KB
739 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:828::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Thu, 03 Aug 2023 16:03:23 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Thu, 03 Aug 2023 15:04:06 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 03 Aug 2023 16:03:23 GMT
css
fonts.googleapis.com/
8 KB
818 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:828::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
6a573ed2d823eaa7761f76f04d52b8c3eb0d1e73d76a2d71c5b5a8479c4e1796
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Thu, 03 Aug 2023 16:03:23 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Thu, 03 Aug 2023 15:05:35 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 03 Aug 2023 16:03:23 GMT
gtm.js
www.googletagmanager.com/
181 KB
60 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:801::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
8e980411ed22d0fa7f744c796c39857fa9e23813450d8912a617dec771920ea7
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:23 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
60899
x-xss-protection
0
last-modified
Thu, 03 Aug 2023 15:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Thu, 03 Aug 2023 16:03:23 GMT
6WNoPXcu9CiYbInz1a6y
ws.zoominfo.com/pixel/
3 KB
2 KB
Script
General
Full URL
https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:650c , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / Express
Resource Hash
fb1c907c135a5cbd89ba2a790889c51e5d83470d664aa854bf57ab620c1b2908
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
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content-encoding
gzip
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cf-cache-status
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Response headers

strict-transport-security
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content-encoding
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Response headers

x-amz-version-id
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content-encoding
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Response headers

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Response headers

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x-content-type-options
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Response headers

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strict-transport-security
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Protocol
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Request headers

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Response headers

date
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strict-transport-security
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Request headers

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Response headers

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strict-transport-security
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Requested by
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H2
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Request headers

accept-language
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Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
cache-control
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date
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accept-ch
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x-cache
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Script
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
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Name Value
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Request headers

accept-language
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User-Agent
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Response headers

date
Thu, 03 Aug 2023 16:03:24 GMT
content-encoding
gzip
x-content-type-options
nosniff
last-modified
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x-cdn
AKAM
x-amz-server-side-encryption
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vary
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669 B
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Full URL
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Requested by
Host: cdn.printfriendly.com
URL: https://cdn.printfriendly.com/printfriendly.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
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accept-language
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Response headers

date
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content-encoding
br
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cdn-pullzone
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alt-svc
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cdn-proxyver
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vary
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cdn-cache
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cache-control
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cdn-requestid
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Full URL
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Requested by
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Request headers

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Response headers

pragma
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strict-transport-security
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date
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accept-ch
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x-cache
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21 KB
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General
Full URL
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Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de36e50194320a7d3ef1ace9bd34a875a8bd458b253c061979dd628e9bf49afd
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Thu, 03 Aug 2023 15:49:45 GMT
last-modified
Mon, 12 Jun 2023 18:23:07 GMT
server
Golfe2
age
819
vary
Accept-Encoding
content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
20994
expires
Thu, 03 Aug 2023 17:49:45 GMT
js
www.googletagmanager.com/gtag/
0
0
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-K3HNXFYRGK&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:801::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
/
Resource Hash

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

/
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/
3 KB
2 KB
Script
General
Full URL
https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1691078604172&cv=11&fst=1691078604172&bg=ffffff&guid=ON&async=1&gtm=45be37v0&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dpop_contentfw_na1%26uid%3D8fec65da-50e9-ea11-a817-000d3a1bb78f&hn=www.googleadservices.com&frm=0&tiba=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&auid=2135955080.1691078604&uamb=0&uaw=0&data=event%3Dgtag.config&rfmt=3&fmt=4
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80b::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
4aefe45e5b344e34bbae7711a5f5a8b2034b5f3904d9d6e8eadfe7198c0f5df6
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 03 Aug 2023 16:03:24 GMT
content-encoding
br
x-content-type-options
nosniff
server
cafe
content-type
text/javascript; charset=UTF-8
p3p
policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cache-control
no-cache, must-revalidate
cross-origin-resource-policy
cross-origin
content-disposition
attachment; filename="f.txt"
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
1436
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
region1.analytics.google.com/g/
0
253 B
Ping
General
Full URL
https://region1.analytics.google.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=45je37v0&_p=1904864100&_gaz=1&cid=1017737830.1691078604&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=1&sid=1691078604&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dpop_contentfw_na1%26uid%3D8fec65da-50e9-ea11-a817-000d3a1bb78f&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&en=page_view&_fv=1&_nsi=1&_ss=1
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 03 Aug 2023 16:03:24 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/g/
0
253 B
Ping
General
Full URL
https://stats.g.doubleclick.net/g/collect?v=2&tid=G-P0WWZ4WL9G&cid=1017737830.1691078604&gtm=45je37v0&aip=1
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c09::9d Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 03 Aug 2023 16:03:24 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
408 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?v=1&t=sr&slf_rd=1&_r=4&tid=G-P0WWZ4WL9G&cid=1017737830.1691078604&gtm=45je37v0&aip=1&z=574165214
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 03 Aug 2023 16:03:24 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
token
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/
36 B
367 B
XHR
General
Full URL
https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Requested by
Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:20eb:b800:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
7b1eaaaf180a13c29b6dddc3b0ae23333b4397e0f3c065b4c86da2f2530a5f89

Request headers

Accept
*
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 12:17:58 GMT
content-encoding
gzip
via
1.1 e976f829f2d1c4787d42d0595ae7cf74.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA2-C1
age
13526
vary
accept-encoding
x-cache
Hit from cloudfront
content-type
application/json
access-control-allow-origin
*
cache-control
public, max-age=13827
x-amz-cf-id
v6S0Ne1ouwUlL62MemAYp9gNQsi9OE4yrS1l8_DN80xGyeZLewGnPQ==
collect
px4.ads.linkedin.com/
Redirect Chain
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1691078604263&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorpora...
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1691078604263&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorpora...
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1691078604263%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fdigi...
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1691078604263&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorpora...
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1691078604263&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorpor...
0
264 B
Image
General
Full URL
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1691078604263&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dpop_contentfw_na1%26uid%3D8fec65da-50e9-ea11-a817-000d3a1bb78f&cookiesTest=true&liSync=true&e_ipv6=AQJ4JUR0JY8PiQAAAYm8I7d5SoqKD5bK67aPLyp669BG6cLJcrV4uRRccd-MAco2KMm_eHma
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Server
13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:24 GMT
x-li-pop
afd-prod-lva1-x
x-msedge-ref
Ref A: 9887BCC05B6141D4A6437C7B5A4A8D37 Ref B: FRAEDGE1418 Ref C: 2023-08-03T16:03:24Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
content-type
application/javascript
x-li-fabric
prod-lva1
x-li-proto
http/2
content-length
0
x-li-uuid
AAYCBuuGi5YJfu8B1KcZ0g==

Redirect headers

date
Thu, 03 Aug 2023 16:03:23 GMT
x-li-pop
afd-prod-lva1-x
x-msedge-ref
Ref A: 9FEF126574254D1D9038FBC4A3009EF4 Ref B: FRAEDGE2007 Ref C: 2023-08-03T16:03:24Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
x-li-fabric
prod-lva1
location
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x-li-proto
http/2
content-length
0
x-li-uuid
AAYCBuuEmM+/Ue+SPa8zTw==
collect
www.google-analytics.com/j/
16 B
221 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j101&a=1904864100&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dpop_contentfw_na1%26uid%3D8fec65da-50e9-ea11-a817-000d3a1bb78f&ul=en-us&de=UTF-8&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAAABAAAAAC~&jid=1086112438&gjid=566958770&cid=1017737830.1691078604&tid=UA-15835029-4&_gid=837492570.1691078604&_r=1&_slc=1&gtm=45He37v0n81NC9SGDL&cd17=8fec65da-50e9-ea11-a817-000d3a1bb78f&z=803841425
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Thu, 03 Aug 2023 16:03:24 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
16
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/
2 B
69 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j101&a=1904864100&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dpop_contentfw_na1%26uid%3D8fec65da-50e9-ea11-a817-000d3a1bb78f&ul=en-us&de=UTF-8&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAACAAI~&jid=528298194&gjid=1690056723&cid=1017737830.1691078604&tid=UA-15835029-4&_gid=837492570.1691078604&_r=1&gtm=457e37v0h1&jsscut=1&z=1157782141
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Thu, 03 Aug 2023 16:03:24 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
tr.lfeeder.com/
43 B
294 B
Image
General
Full URL
https://tr.lfeeder.com/?sid=ywVkO4XMdlOaZ6Bj&data=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
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.86.91.59 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-99-86-91-59.cdg50.r.cloudfront.net
Software
CloudFront /
Resource Hash
b1442e85b03bdcaf66dc58c7abb98745dd2687d86350be9a298a1d9382ac849b

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

date
Thu, 03 Aug 2023 16:03:24 GMT
via
1.1 006a0dbaf461fd645f582e94030adb18.cloudfront.net (CloudFront)
server
CloudFront
x-amz-cf-pop
CDG50-C1
x-cache
LambdaGeneratedResponse from cloudfront
content-type
image/gif
content-length
43
x-amz-cf-id
iNQBTN0WVVDnvIys-Ai_Lgzg_HCwStfsUQvZG_yFlU_whKfluTdU2g==
collect
stats.g.doubleclick.net/j/
4 B
151 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j101&tid=UA-15835029-4&cid=1017737830.1691078604&jid=1086112438&gjid=566958770&_gid=837492570.1691078604&_u=YADAAAAAAAAAAC~&z=96116170
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c09::9d Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Thu, 03 Aug 2023 16:03:24 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
js
www.googletagmanager.com/gtag/
0
0
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-K3HNXFYRGK&cx=c&_slc=1
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:801::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
/
Resource Hash

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

collect
stats.g.doubleclick.net/j/
4 B
70 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j101&tid=UA-15835029-4&cid=1017737830.1691078604&jid=528298194&gjid=1690056723&_gid=837492570.1691078604&_u=YADAAUABAAAAACAAI~&z=1094980725
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c09::9d Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Thu, 03 Aug 2023 16:03:24 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
408 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j101&tid=UA-15835029-4&cid=1017737830.1691078604&jid=1086112438&_u=YADAAAAAAAAAAC~&z=1915931820
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 03 Aug 2023 16:03:24 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j101&tid=UA-15835029-4&cid=1017737830.1691078604&jid=1086112438&_u=YADAAAAAAAAAAC~&z=1915931820
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 03 Aug 2023 16:03:24 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
107 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j101&tid=UA-15835029-4&cid=1017737830.1691078604&jid=528298194&_u=YADAAUABAAAAACAAI~&z=864300333
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 03 Aug 2023 16:03:24 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j101&tid=UA-15835029-4&cid=1017737830.1691078604&jid=528298194&_u=YADAAUABAAAAACAAI~&z=864300333
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 03 Aug 2023 16:03:24 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.com/pagead/1p-user-list/946629603/
42 B
154 B
Image
General
Full URL
https://www.google.com/pagead/1p-user-list/946629603/?random=1691078604172&cv=11&fst=1691078400000&bg=ffffff&guid=ON&async=1&gtm=45be37v0&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dpop_contentfw_na1%26uid%3D8fec65da-50e9-ea11-a817-000d3a1bb78f&frm=0&tiba=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=2454218239&rmt_tld=0&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 03 Aug 2023 16:03:24 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/pagead/1p-user-list/946629603/
42 B
64 B
Image
General
Full URL
https://www.google.de/pagead/1p-user-list/946629603/?random=1691078604172&cv=11&fst=1691078400000&bg=ffffff&guid=ON&async=1&gtm=45be37v0&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dpop_contentfw_na1%26uid%3D8fec65da-50e9-ea11-a817-000d3a1bb78f&frm=0&tiba=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=2454218239&rmt_tld=1&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=pop_contentfw_na1&uid=8fec65da-50e9-ea11-a817-000d3a1bb78f
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:813::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.170 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 03 Aug 2023 16:03:24 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

96 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

undefined| $ function| jQuery object| cnArgs undefined| countDownDate undefined| x function| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid object| uetq function| ldfdr object| fs object| bootstrap string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform function| UET function| UET_init function| UET_push object| ueto_8387fd95d0 function| EvEmitter function| imagesLoaded object| oceanwpLocalize object| oceanwp function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Flickity function| Unipointer function| Unidragger object| PojoA11yOptions function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssMastodonPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS string| _linkedin_partner_id object| _linkedin_data_partner_ids object| commonUtils function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus object| logger function| pfRedirect object| printfriendlyOptionsParser function| OriginalPageFetch string| PF_VERSION object| pfMod object| priFri object| ziws object| google_tag_manager object| google_tag_data string| GoogleAnalyticsObject function| ga object| GooglebQhCsO function| onYouTubeIframeAPIReady object| gaGlobal object| __gaConnectorEventsEmitted function| lintrk boolean| _already_called_lintrk object| gaplugins object| gaData

25 Cookies

Domain/Path Name / Value
.egain.com/ Name: _uetsid
Value: 463fee80321711eeb072ed44cf8095cd
.egain.com/ Name: _uetvid
Value: 46401180321711ee8d8c173d6f7a72c3
.bing.com/ Name: MUID
Value: 0AB0D6C727BB62832F73C5A526D0636B
.ws.zoominfo.com/ Name: visitorId
Value: 05ec0b22af1f80559c19b2877727bf57295df997cda88c73e589bc50d9134bea
.zoominfo.com/ Name: __cf_bm
Value: it39TbqnzheyS2ty_NbKt6rgePbZG99vpm4vV5t5CQY-1691078603-0-AWOQg2DXiBrYN0YnwWI7yi9NN6cHPHFUifzzftCkiG3IMFOumpWP/RKpJb/Hl7YEe5mei+hJaSgSOEfPj1e5e2g=
.zoominfo.com/ Name: _cfuvid
Value: cH771Cd4aTAx9CQWPaw0p8cxGNaVEIE4q8d5nr9bQt8-1691078603961-0-604800000
.egain.com/ Name: initialTrafficSource
Value: utmcsr=1on1|utmcmd=corporate-email|utmccn=pop_contentfw_na1
.egain.com/ Name: __utmzzses
Value: 1
.egain.com/ Name: _gcl_au
Value: 1.1.2135955080.1691078604
.egain.com/ Name: _ga_P0WWZ4WL9G
Value: GS1.1.1691078604.1.1.1691078604.60.0.0
.egain.com/ Name: _ga
Value: GA1.2.1017737830.1691078604
.egain.com/ Name: _gid
Value: GA1.2.837492570.1691078604
.egain.com/ Name: _gat_UA-15835029-4
Value: 1
.egain.com/ Name: _gat_gtag_UA_15835029_4
Value: 1
.egain.com/ Name: _lfa
Value: LF1.1.759883283ed1dee3.1691078604353
.linkedin.com/ Name: li_sugr
Value: 561e27bf-ccc6-4daf-a5a7-302bb854b50b
.linkedin.com/ Name: bcookie
Value: "v=2&fa580b15-146a-4883-8d05-d83007401103"
.linkedin.com/ Name: lidc
Value: "b=VGST05:s=V:r=V:a=V:p=V:g=2818:u=1:x=1:i=1691078604:t=1691165004:v=2:sig=AQGxh27UoFB3AEizCIX4ylOPESdEvuOY"
.linkedin.com/ Name: UserMatchHistory
Value: AQKxRQJd8j55YQAAAYm8I7aZDCpAqy4ifyEX1jYpLWxzWYt73TKd3cqwZ2FMaDRoauxeNATKjw6Jkw
.linkedin.com/ Name: AnalyticsSyncHistory
Value: AQKz6jvAMsRiHAAAAYm8I7aZcla7_AtMFdL9IkvuUbdeMxYOeKVMpHYkUL_8jgXWi9jKlRZCmxyYAWlqAmGXLQ
www.egain.com/ Name: ln_or
Value: eyIzMTEyMDEyIjoiZCJ9
.doubleclick.net/ Name: test_cookie
Value: CheckForPermission
.www.linkedin.com/ Name: bscookie
Value: "v=1&20230803160324a4c8d8b1-49b9-4d29-8817-efb638166530AQEQfpQpRLaBVfTPTaMHBV4KV8xGqATO"
.linkedin.com/ Name: li_gc
Value: MTswOzE2OTEwNzg2MDQ7MjswMjGqjW1hyVYSr53MuR+YXOz6qiHEdO7YLPM6oPOxe2UYcw==
www.egain.com/ Name: original_referer
Value:

2 Console Messages

Source Level URL
Text
network error URL: https://www.googletagmanager.com/gtag/js?id=G-K3HNXFYRGK&l=dataLayer&cx=c
Message:
Failed to load resource: the server responded with a status of 404 ()
network error URL: https://www.googletagmanager.com/gtag/js?id=G-K3HNXFYRGK&cx=c&_slc=1
Message:
Failed to load resource: the server responded with a status of 404 ()

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

bat.bing.com
cdn.jsdelivr.net
cdn.linkedin.oribi.io
cdn.printfriendly.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.analytics.google.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
tr.lfeeder.com
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.linkedin.com
108.156.60.27
13.107.42.14
141.193.213.20
169.150.247.37
2001:4860:4802:34::36
2400:52e0:1e00::1081:1
2600:9000:20eb:b800:2:53b2:240:93a1
2600:9000:225e:4600:4:d7e1:700:93a1
2606:4700::6810:5814
2606:4700::6810:650c
2620:1ec:21::14
2620:1ec:c11::200
2a00:1450:4001:801::2008
2a00:1450:4001:80b::2002
2a00:1450:4001:813::2003
2a00:1450:4001:827::200e
2a00:1450:4001:828::200a
2a00:1450:4001:82a::2004
2a00:1450:4001:830::2003
2a00:1450:400c:c09::9d
2a02:26f0:480:f::213:7edd
99.86.91.59
01ba4719c80b6fe911b091a7c05124b64eeece964e09c058ef8f9805daca546b
08755c8d83c85000c67c40898e9a0c004ce516b7318ad5ec0ae007395b8c1fff
08756c47213d461baa3b01f42448a76d11f524470c7a34f9018733889bd4f49c
0ac6e4fba90c96bd45515b71e3db48650111bbb97de4736c6a6447deca95c8dc
0d52c24a1c3dea694a92c69a9d81704c426b84de0d6bf9ed2ee980419d94daca
104673f4859604362a18fc6294197d8fffb8cb24ad3211e92eb04f655e18cf4a
10efa10637c7d5118a6140bf92bfc790edd4a9eae884eeb4ff0530e04154d8af
12ad6d0cf7b16c0c8ba6d7a02dfa4e7fd4b62c399ee211519215db5ca7a60d2a
19ad639ecde4eb11155827363a98d4099ede9e5bc43b47bb2e997052eb9fd570
1dbeb1e0eec767dd38a902abf8f9d3e3fa14193f11a7e62063de9eaa85d34d22
245303c6beda75dcf5894d2ba6f49080dcb0e9c1b47172aebaed5cf0a6c2675b
2595496fe48df6fcf9b1bc57c29a744c121eb4dd11566466bc13d2e52e6bbcc8
2f472251b6b4a4a8d7ceed7539cb6ebea71caf28bccc0beda7a6866a6847b53e
3e279928aef23a194f3a2e03c77756bf297b20a91de19360b38d47bba0aae286
464cadc4e4a7f32e773488387df8651e3869731cb60674d6431aa0bc2178a1f4
4aefe45e5b344e34bbae7711a5f5a8b2034b5f3904d9d6e8eadfe7198c0f5df6
505b222ce7a6f9008270395cc6bc82d8433f176c0e966fb4e3535fae35f07c25
52f334bcd209c5244c383c40fa9fa48a25c7def3dd1300e25140b6e572c453e2
58f371e3d5808b7c0c69c3e85612453476a8abbe7ca17cd8a3ddf584cb5d3008
6678f5308a4fd9620f440c3e6433920f9a09a9d6465a13888d9638aa23d70191
66dd4e5c21b276f0f6302f05a0acfaec62edc461993593a028dd7113923f704f
6a573ed2d823eaa7761f76f04d52b8c3eb0d1e73d76a2d71c5b5a8479c4e1796
6a930ffad1d194fbfa2d175e66172c9a53470a52775d7c8bdcd2f67096d912b0
6c4ca119cf1bceba15e6b59d19c9a913dcfa12dd54b9ca0900890819adfae5e5
71b3ce72680f4183d28db86b184542051fd533bb1146933233e4f6a20cf98cba
747ee080eb57ab3ca956da0c0779e4177492db9da1a7022c4979936c2fd872f1
7654274cd06f347d0d6bf4dff07eb8216759e1e2d4d8af6f9ff8b08fd88bc333
7b1eaaaf180a13c29b6dddc3b0ae23333b4397e0f3c065b4c86da2f2530a5f89
7c345ef59fb2b287237939e1cc8cc92028711602334db6d338990a01676f8e45
7c7818c25a18e8a38553fcbcbc2ad0b5e964103a7d2e494f82815e3f70bf3fc5
7d09194d2932064b01abf1969269a832aace7245e6b488a6880802c4248deb64
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
8e980411ed22d0fa7f744c796c39857fa9e23813450d8912a617dec771920ea7
8fdbf9efc2a3dee59ac086edff2cca2c66184470cb4d88cf8eacc574a45cef51
90289dc5c890db89147c6bfb7b24f8c1c726af91a329d4f4e94e0f61fb142fa7
919a84aa8c32a369ee3cb7b2852730bb184fdd5bc51012eddc0c115f2e4f14fd
925f2ffb7b49a93b36740141ddfbd7487d8ef3de84f2c9c8be4cec4e584b0c18
928f97f310d8f768c5e3d521e3b1ce2cff156f9cc60c5d09fad772f4a2c43f52
9810aee7e6d57d8cceaa96322b88e6df46710194689ae12b284149148cabc2f3
9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731
a4a00bf3b47a35bbb3f0ffaee258af87355381befe4c0e3a36a81863f85ed536
a6484c6e3741e2d76931f7c31f2e0db67b6c783386caf44a7714e594e5198405
a8670e0774dd434ca17476050efd0d81aa092699a4a750815c72fcf411563d30
ab7e04b2294dd027db1160a418a4b086c876e8aad434593b0571bc97c2a403e3
afacce23cb4feaaaef37997f8439819d8f827df4951f3ff02704c9f16fb7f53a
b0a45cd5aed66e27bd8ee861d0e3b782c8e79849bde32f90f078b9f2451a36f2
b1442e85b03bdcaf66dc58c7abb98745dd2687d86350be9a298a1d9382ac849b
b27375090fa7a6b1b7953505ccce5ff008db3c23196579db5749f71f0f485304
b817c9b9bb557b34222c4598548f3569a7c8f2bb30b796a6c92d47dd740e4271
b89c80d6ba4a053f59a1bb0f54d438740c3200100bc3237472e5d0a2e7345b59
be5a9e7bcbc5af3b986767a8193c1d9dbb9c7bd2368ba33c25eff7bd7a76987a
c493875ea907c37e2ef7b9560f75ad5dd918121a0f42889eda351ccab0373eb1
c56e851a0803c43ff8adb5caeb0caf6439a99d0991deceff878a4124dca317d9
c8fcbf150a0d7392b0ad373f9539a30e3ee48e480e936dd98029947090131b15
c95e70a7d97fcb437772c48872b02264cf7e6bbe65bbfb2427271f1f0093caf3
d05f3a54518cd3ac3a4e9b4cf8c5f0deab037e659299f66a534d00fe10618b64
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
de36e50194320a7d3ef1ace9bd34a875a8bd458b253c061979dd628e9bf49afd
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
ee52185d6a681a5d5b8a21ff5321901ce83e4ded11213a2e169d8be1e0417aab
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
f158b8591a08b6c02bb345ae96dd62f0c632f7f635bb4a5f449fce24bdc11789
f85e158e22b5b040dac2fe8be4045442175d58fe351f7409ec04474312e2cbb3
fa53fcd8da139d256c0ca83b69cb37473ca627b6052368ed3327c80d9fb61e25
fb1c907c135a5cbd89ba2a790889c51e5d83470d664aa854bf57ab620c1b2908
fe41a7936fba4a26a21face5fbb35961e74b9b11eb9e78fa26560f6986be6ed8
ff4bd34aa98a0214833619d3d751838db015722dfbbec15cd14dadc66cd67869