www.geocaching.com Open in urlscan Pro
63.251.163.200  Public Scan

Submitted URL: http://support.groundspeak.com/
Effective URL: https://www.geocaching.com/help/
Submission: On October 24 via api from US — Scanned from CA

Form analysis 2 forms found in the DOM

GET index.php

<form action="index.php" method="get">
  <div class="search-field">
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POST index.php?pg=request

<form id="request-form" class="form-request" action="index.php?pg=request" method="post" enctype="multipart/form-data">
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        <option value="23">01. My account</option>
        <option value="24">02. Payments/cancellations</option>
        <option value="26">03. Geocaching® app &amp; GPS</option>
        <option value="27">04. Premium membership features</option>
        <option value="28">05. Trackables</option>
        <option value="29">06. Souvenirs</option>
        <option value="30">07. Hide a geocache</option>
        <option value="39">08. Find a geocache</option>
        <option value="34">09. Appeals</option>
        <option value="25">10. Business partnerships</option>
        <option value="35">11. Legal inquiries</option>
        <option value="31">12. Press Inquiries</option>
        <option value="22">13. Geocaching HQ visits</option>
        <option value="32">14. Shop Merchandise</option>
        <option value="37">15. Events</option>
        <option value="40">16. Geocacher disagreement</option>
        <option value="47">17. Waymarking / Wherigo / Benchmarking</option>
        <option value="42">18. Bug reporting</option>
        <option value="53">20. Privacy Rights</option>
        <option value="54">21. Adventure Lab</option>
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    <dl id="Custom29_wrapper" style="display:none;">
      <dt><label for="Custom29" class=" required">13. Geocaching HQ Visits:</label></dt>
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            <option value="20th Anniversary Celebration">20th Anniversary Celebration</option>
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            <option value="Adventure Lab guidelines">Adventure Lab guidelines</option>
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      <dt><label for="Custom21" class=" required">Find a geocache:</label></dt>
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            <option value="Search for a cache">Search for a cache</option>
            <option value="How do I log my first geocache find?">How do I log my first geocache find?</option>
            <option value="How do I add a photo to my log?">How do I add a photo to my log?</option>
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            <option value="Report a bug - Geocaching app">Report a bug - Geocaching app</option>
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          <select name="Custom13" class="formInput">
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            <option value="Instant notifications">Instant notifications</option>
            <option value="Lists">Lists</option>
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Text Content

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Name *
Email *
How would you categorize this request? *
01. My account 02. Payments/cancellations 03. Geocaching® app & GPS 04. Premium
membership features 05. Trackables 06. Souvenirs 07. Hide a geocache 08. Find a
geocache 09. Appeals 10. Business partnerships 11. Legal inquiries 12. Press
Inquiries 13. Geocaching HQ visits 14. Shop Merchandise 15. Events 16. Geocacher
disagreement 17. Waymarking / Wherigo / Benchmarking 18. Bug reporting 20.
Privacy Rights 21. Adventure Lab
02. Browser: 03. Operating System: 04. Description of Steps Taken: 13.
Geocaching HQ Visits:
Geocaching HQ Visit 20th Anniversary Celebration
17. Waymarking / Wherigo / Benchmarking:
Waymarking Wherigo Benchmarking
19. Bug reporting:
Report a Bug
20. Privacy Rights:
Deletion request Do not sell my info GDPR request General
21. Adventure Lab:
Find an Adventure Lab Adventure Lab Caches in statistics Who can create an
Adventure Lab Steps to create an Adventure Lab Adventure Lab guidelines
Adventure Lab tips
Appeals:
Required Information for Appeal Submission Is This Geocache Publishable? Unable
To Get in Touch With Reviewer Other
Business partnerships:
GeoTours: A blend of tourism and adventure Promotions: Tangible, digital,
measurable Distributor/Retailer Request Trackable Tattoo Digital Icon Request
Public API Other
Events:
Mega-Events Donations Other Events
Find a geocache:
Search for a cache How do I log my first geocache find? How do I add a photo to
my log? I found a geocache on private property I found a geocache that needs
maintenance Other
Geocacher disagreement:
Geocacher disagreement Log Deletion Blocking other geocachers from your profile
Other
Geocaching HQ visits:

Geocaching® app & GPS:
Report a bug - Geocaching app Cancel Premium via Google/iTunes Create/delete
offline Lists Get started with Geocaching® app Download geocaches to GPS device
GPS Customer Service Other
Hide a geocache:
Hiding my first cache My geocache has not been reviewed Does my geocache meet
commercial guidelines? Updating geocache coordinates Remove the Needs
Maintenance icon My geocache needs to be archived Geocache adoption Other
Legal inquiries:
Report a geocache on private property Copyright/ Trademark infringement
inquiries Logo/Trademark Use Cache page image/text usage Land Manager/ Law
upgrade Digital Services Act Other
My account:
Change/update email address Change password Username/password not working Not
receiving email Cancel Auto-renewal/ subscription Validate account Signed up
with Facebook; need password Disable account Permanent account deletion
Newsletter preferences Other
Other:
Waymarking Wherigo Donations Other
Payments/cancellations:
Cancel Auto-renewal/ subscription Request a refund Still Basic after upgrade to
Premium Why did I receive an email to “Update Billing Information” Other
Premium membership features:
Instant notifications Lists Offline maps Create a Pocket Query Pocket Query
filters Other
Press inquiries:
News Articles Other
Souvenirs:
Didn't get souvenir List of souvenirs
Test Category:
Test Sub-Category A Test Sub-Category B
Trackables:
How to log a trackable Missing trackable Need activation code Adoption Custom
trackable Other

Details
Attach a supporting document (optional) Choose fileNo file chosen

01. My account
Change/update email address
https://geocaching.com/help/index.php?pg=kb.page&id=364
Change password
https://geocaching.com/help/index.php?pg=kb.page&id=111
Username/password not working
https://geocaching.com/help/index.php?pg=kb.page&id=367
Not receiving email
https://geocaching.com/help/index.php?pg=kb.page&id=94
Cancel Auto-renewal/ subscription
https://geocaching.com/help/index.php?pg=kb.page&id=734
Validate account
https://geocaching.com/help/index.php?pg=kb.page&id=116
Signed up with Facebook; need password
https://geocaching.com/help/index.php?pg=kb.page&id=367
Disable account
https://geocaching.com/help/index.php?pg=kb.page&id=102
Permanent account deletion
https://geocaching.com/help/index.php?pg=kb.page&id=966
Newsletter preferences
https://geocaching.com/help/index.php?pg=kb.page&id=104
Change home coordinates
https://geocaching.com/help/index.php?pg=kb.page&id=108
02. Payments/cancellations
Cancel Auto-renewal/ subscription
https://geocaching.com/help/index.php?pg=kb.page&id=734
Request a refund
https://geocaching.com/help/index.php?pg=kb.page&id=192
Still Basic after upgrade to Premium
https://geocaching.com/help/index.php?pg=kb.page&id=913
Why did I receive an email to “Update Billing Information”
https://geocaching.com/help/index.php?pg=kb.page&id=613
03. Geocaching® app & GPS
Report a bug - Geocaching app
https://geocaching.com/help/index.php?kb.page&id=965
Cancel Premium via Google/iTunes
https://geocaching.com/help/index.php?pg=kb.page&id=734
Create/delete offline Lists
https://geocaching.com/help/index.php?pg=kb.page&id=817
Get started with Geocaching® app
https://geocaching.com/help/index.php?pg=kb.page&id=437
Download geocaches to GPS device
https://geocaching.com/help/index.php?pg=kb.page&id=532
GPS Customer Service
https://geocaching.com/help/index.php?pg=kb.page&id=586
Other
https://geocaching.com/help/index.php?pg=kb.page&id=93
04. Premium membership features
Instant notifications
https://geocaching.com/help/index.php?pg=kb.page&id=184
Create a Pocket Query
https://geocaching.com/help/index.php?pg=kb.page&id=118
Pocket Query filters
https://geocaching.com/help/index.php?pg=kb.page&id=261
Lists
https://geocaching.com/help/index.php?pg=kb.page&id=283
Offline maps
https://geocaching.com/help/index.php?pg=kb.page&id=818
Other
https://geocaching.com/help/index.php?pg=kb.page&id=93
05. Trackables
How to log a trackable
https://geocaching.com/help/index.php?pg=kb.page&id=151
Missing trackable
https://geocaching.com/help/index.php?pg=kb.page&id=397
Need activation code
https://geocaching.com/help/index.php?pg=kb.page&id=158
Adoption
https://geocaching.com/help/index.php?pg=kb.page&id=249
Custom trackable
https://geocaching.com/help/index.php?pg=kb.page&id=828
06. Souvenirs
Didn't get souvenir
https://geocaching.com/help/index.php?pg=kb.page&id=453
List of souvenirs
https://geocaching.com/help/index.php?pg=kb.page&id=792
07. Hide a geocache
Hiding my first cache
https://geocaching.com/help/admin.php?pg=kb.page&id=952
My geocache has not been reviewed
https://geocaching.com/help/index.php?pg=kb.page&id=77
Does my geocache meet commercial guidelines?
https://geocaching.com/help/index.php?pg=kb.page&id=475
Updating geocache coordinates
https://geocaching.com/help/index.php?pg=kb.page&id=61
Remove the Needs Maintenance icon
https://geocaching.com/help/index.php?pg=kb.page&id=404
My geocache needs to be archived
https://geocaching.com/help/index.php?pg=kb.page&id=56
Geocache adoption
https://geocaching.com/help/index.php?pg=kb.page&id=54
08. Find a geocache
Search for a cache
https://geocaching.com/help/index.php?pg=kb.page&id=649
How do I log my first geocache find?
https://geocaching.com/help/index.php?pg=kb.page&id=533
How do I add a photo to my log?
https://geocaching.com/help/index.php?pg=kb.page&id=544
I found a geocache on private property
https://geocaching.com/help/index.php?pg=kb.page&id=431
I found a geocache that needs maintenance
https://geocaching.com/help/index.php?pg=kb.page&id=434
09. Appeals
Required Information for Appeal Submission
https://geocaching.com/help/index.php?pg=kb.page&id=476
Is This Geocache Publishable?
https://geocaching.com/help/index.php?pg=kb.page&id=78
Unable To Get in Touch With Reviewer
https://geocaching.com/help/index.php?pg=kb.page&id=74
Illegal Geocache Placement
https://geocaching.com/help/index.php?pg=kb.page&id=434
10. Business partnerships
GeoTours: A blend of tourism and adventure
https://geocaching.com/help/index.php?pg=kb.page&id=733
Promotions: Tangible, digital, measurable
https://geocaching.com/help/index.php?pg=kb.page&id=499
Public API
https://geocaching.com/help/index.php?pg=kb.page&id=735
11. Legal inquiries
Report a geocache on private property
https://geocaching.com/help/index.php?pg=kb.page&id=431
Copyright/ Trademark infringement inquiries
https://geocaching.com/help/index.php?pg=kb.page&id=14
Logo/Trademark use
https://geocaching.com/help/index.php?pg=kb.page&id=19
Cache page image/text usage
https://geocaching.com/help/index.php?pg=kb.page&id=578
Land Manager/ Law upgrade
https://geocaching.com/help/index.php?pg=kb.page&id=266
Digital Services Act
https://geocaching.com/help/index.php?pg=kb.page&id=980
13. Geocaching HQ visits
HQ Visits
https://geocaching.com/help/index.php?pg=kb.page&id=637
Geocaching HQ Visit
https://geocaching.com/help/index.php?pg=kb.page&id=637
15. Events
Mega-Events
https://geocaching.com/help/index.php?pg=kb.page&id=86
Donations
https://geocaching.com/help/index.php?pg=kb.page&id=585
Other Events
https://geocaching.com/help/index.php?pg=kb.page&id=454
16. Geocacher disagreement
Geocacher disagreement
https://geocaching.com/help/index.php?pg=kb.page&id=483
Log deletion
https://geocaching.com/help/index.php?pg=kb.page&id=482
Blocking other geocachers from your profile
https://geocaching.com/help/index.php?pg=kb.page&id=610
Other
https://geocaching.com/help/index.php?pg=kb.page&id=483
17. Waymarking / Wherigo / Benchmarking
Waymarking
https://geocaching.com/help/index.php?pg=kb.page&id=738
Wherigo
https://geocaching.com/help/index.php?pg=kb.page&id=172
Benchmarking
https://geocaching.com/help/index.php?pg=kb.page&id=92
18. Bug reporting
Report a Bug
https://geocaching.com/help/index.php?pg=kb.page&id=254
20. Privacy Rights
Deletion request
https://www.geocaching.com/help/index.php?pg=kb.page&id=942
Do not sell my info
https://www.geocaching.com/help/index.php?pg=kb.page&id=943
GDPR request
https://www.geocaching.com/help/index.php?pg=kb.page&id=944
General
https://www.geocaching.com/help/index.php?pg=kb.page&id=945
21. Adventure Lab
Find an Adventure Lab
https://www.geocaching.com/help/index.php?pg=kb.page&id=510
Adventure Lab caches in statistics
https://www.geocaching.com/help/index.php?pg=kb.page&id=948
Who can create an Adventure Lab
https://www.geocaching.com/help/index.php?pg=kb.page&id=949
Steps to create an Adventure Lab
https://www.geocaching.com/help/index.php?pg=kb.page&id=950
Adventure Lab guidelines
https://www.geocaching.com/help/index.php?pg=kb.page&id=928
Adventure Lab tips
https://www.geocaching.com/help/index.php?pg=kb.page&id=929

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