discordtickets.app Open in urlscan Pro
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Text Content

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Discord Tickets
Managed bot

Type to start searching
discord-tickets/bot
 * v4.0.20
 * 923
 * 477

 * Home
 * Documentation
 * Blog
 * Changelogs
 * Privacy

Discord Tickets
discord-tickets/bot
 * v4.0.20
 * 923
 * 477

 * Home
 * Documentation
   Documentation
    * Getting started
      Start here!
    * Features
    * Public bot
    * Managed bot Managed bot
      Table of contents
       * Plans
       * What you're paying for
       * FAQs
          * Why are there two plans?
          * Which plan should I choose?
          * Can my bot have a custom status/activity?
          * Can I edit the code?
          * What payment methods are supported?
          * Can I pay with PayPal?
          * Can I pay with crypto?
          * How can I cancel or update my subscription?
          * What happens after I pay?
   
    * Self-hosting
    * Configuration
    * API
    * Terms of service

 * Blog
 * Changelogs
 * Privacy

Table of contents
 * Plans
 * What you're paying for
 * FAQs
    * Why are there two plans?
    * Which plan should I choose?
    * Can my bot have a custom status/activity?
    * Can I edit the code?
    * What payment methods are supported?
    * Can I pay with PayPal?
    * Can I pay with crypto?
    * How can I cancel or update my subscription?
    * What happens after I pay?

 1. Home
 2. Documentation

Archives


MANAGED BOT¶

An affordable managed bot is the easiest way to get your own ticket bot because
the technical side is managed for you. Choose a plan to get started. Terms of
service and privacy policy apply.


PLANS¶

Too expensive? Create a ticket and ask for a discount (within reason).

GBPEURUSD







WHAT YOU'RE PAYING FOR¶

Get a custom bot without hosting it yourself.

 * Auto-updating bot instance without the installation and maintenance hassle
 * Nightly database backups, encrypted and kept for 30 days
 * You're directly supporting the bot's developer
 * Better for the planet
   * Powered by energy-efficient Ampere® Altra® processors
   * 100% powered by wind and hydro energy
   * 1% of revenue goes to Stripe Climate to remove CO2 from the atmosphere

Create a ticket if you have questions about security, privacy, compliance, etc.
We're happy to help!


FAQS¶


WHY ARE THERE TWO PLANS?¶

Both plans run the same code, the only difference is that archiving is disabled
on the Basic plan. This is because the majority of storage costs are from
archiving (storing transcripts). If you aren't going to use this feature, your
bot will be cheaper to host.

£3/month is already quite cheap, especially considering you're paying for my
time to manage the technical side so you don't have to. The Basic plan exists so
you can pay even less if you don't need the most expensive feature.


WHICH PLAN SHOULD I CHOOSE?¶

Do you need the archiving feature?
YesNo

Choose the Professional plan

Choose the Basic or the Professional plan



Do you have a domain name?
YesNo

Choose the Professional plan

Choose the Basic or the Professional plan





CAN MY BOT HAVE A CUSTOM STATUS/ACTIVITY?¶

Yes, you can specify custom activities when you create a ticket. Check the
documentation for available placeholders.


CAN I EDIT THE CODE?¶

No, you don't have access to the files or console. Everything is completely
managed for you. To keep administration easy, and for security, every bot
instance runs identical code.

If you want more flexibility, consider self-hosting with a recommended hosting
provider.

Tip

The exception to this is that you can provide a custom locale file to further
customise the bot's messages.


WHAT PAYMENT METHODS ARE SUPPORTED?¶

All payments are securely processed by Stripe. Depending on your location, you
can pay with:

 * Card (Visa, Mastercard, American Express, etc)
 * Apple Pay
 * Google Pay
 * PayPal (see below)
 * Bancontact (EUR only)
 * iDEAL (EUR only)
 * SEPA Direct Debit (EUR only)
 * Sofort (EUR only)
 * Revolut Pay (GBP/EUR (beta) only)
 * Bacs Direct Debit (GBP only)

The options available on the checkout page depend on your location,
device/browser, and the selected currency.

For one-time payments (not subscriptions), you can also pay with:

 * Klarna
 * P24 (EUR only)
 * EPS (EUR only)
 * giropay (EUR only)

Please select the appropriate currency for your location above the pricing table
to show supported payment methods.


CAN I PAY WITH PAYPAL?¶

Yes, but card payments are preferred because the fees are lower. If PayPal is
supported in your country, you'll see a PayPal button on the checkout page.


CAN I PAY WITH CRYPTO?¶

Please create a ticket if you are unable to pay using any of the methods listed
above.


HOW CAN I CANCEL OR UPDATE MY SUBSCRIPTION?¶

You can manage your subscriptions on the Stripe billing dashboard, or by
creating a ticket on Discord.

Manage subscriptions


WHAT HAPPENS AFTER I PAY?¶

Please join the Discord server and create a ticket. Your bot will usually be
ready within 24 hours.

Still have questions? Create a ticket on Discord for help.

September 19, 2024 October 8, 2022 GitHub

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