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<form id="header_searchForm" class="header_search--form">
<input type="text" name="q" class="header_search--input" placeholder="What do you want to learn?" autocomplete="off" tabindex="2">
</form>Text Content
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PRIVACY POLICY
EFFECTIVE DATE: NOVEMBER 24, 2020 (V. 4.1)
--------------------------------------------------------------------------------
1. The information we collect about you
2. How we use the information we collect
3. Who we give your information to
4. Control of your information
5. Your access to your information and how long we keep it
6. How we protect your information
7. Where we store your information
8. Use of Cookies
9. Links to other websites
10. California Resident Privacy Rights
11. Public forums
12. Payment processing
13. Information about enforcement and dispute resolution
14. Changes to this Privacy Policy
15. Contact us
Download Privacy Policy
* The information we collect about you
* How we use the information we collect
* Who we give your information to
* Control of your information
* Your access to your information and how long we keep it
* How we protect your information
* Where we store your information
* Use of Cookies
* Links to other websites
* Public forums
* Payment processing
* California Resident Privacy Rights
* Information about enforcement and dispute resolution
* Changes to this Privacy Policy
* Contact us
* Download Privacy Policy
This Privacy Policy (“Privacy Policy”) applies to the corporate website
accessible at https://www.pluralsight.com (“Website”) and the cloud-based
technology learning platform also accessible through that website, the video
players used to view Pluralsight courses, and the mobile applications
(“Platform”, and together with the Website, collectively, the “Site”), all owned
and operated by Pluralsight, LLC, a Nevada limited liability company
(“Pluralsight”, “we”, or “us”). This Privacy Policy describes how Pluralsight
collects and uses personal information collected through the Website and the
Platform. It also describes the choices available to you regarding the use of,
your access to, and how to update and correct your personal information.
This Privacy Policy sets out:
(i) The information we collect about you
(ii) How we use the information we collect
(iii) Who we give your information to
(iv) Control of your information
(v) Your access to your information and how long we keep it
(vi) How we protect your information
(vii) Where we store your information
(viii) Use of Cookies
(ix) Links to other websites
(x) Public forums
(xi) Payment processing
(xii) California Resident Privacy Rights
(xiii) Information about enforcement and dispute resolution
(xiv) Changes to this Privacy Policy
(xv) Contact us
Please read the following carefully to understand our views and practices
regarding your personal information and how we will treat it. By engaging with
the Website and the Platform you acknowledge you have read and understood this
Privacy Policy. Data protection laws require companies to describe their role
and responsibility when handling personal information.
European Economic Area Data Subject Rights:
If you are a resident of the European Economic Area, the following definitions
apply to your data. When you access our Website and view information about us
and our technology, communicate with us, download whitepapers, and register for
events etc, we are the data controller.
When you engage with the Platform because your employer has signed up to a
Business plan (as defined in our Terms of Use at
https://www.pluralsight.com/terms, the “Terms of Use”) or a Company Partnership
Subscription (see below), then;
• your employer is the data controller with respect to the user information it
provides to us. This information typically includes first name, last name, and
business email address. Where your employer is the data controller in this way,
we act as a data processor under data protection laws, meaning we use the
information to provide a service to your employer.
• Pluralsight is the data controller for information provided directly by you or
as a result of interacting with the Platform, including assessment data, a
secondary email address, additional profile details such as job title, personal
website URL, a short bio, social platform handles, and demographic information
such as your gender, year of birth, and your work industry. To be clear, none of
these additional profile details are required to utilize our Site, but we can
offer you an enhanced experience if you provide it.
When you sign up as a user of the Platform via an Individual Plan (as defined in
the Terms of Use), Pluralsight is the data controller for all personal
information provided by that user and collected by the Platform as the user
accesses and uses it.
1. THE INFORMATION WE COLLECT ABOUT YOU
We value your trust. In order to honor that trust, Pluralsight adheres to
ethical standards in gathering, using, and safeguarding any information you
provide.
We collect and process the following personal information from you:
(a) Information you give to us: This is information about you that you give us
directly when you interact with us. You may give it to us by filling out a form
on our Site, corresponding with us by phone, e-mail, or at an in-person event.
It includes information necessary to register for a subscription, pay for a
subscription, or place an order for other services we provide. It also includes
information shared when you participate in a discussion board, share on social
media via our Site, enter a competition or promotion, submit a query, report
feedback about or a problem within our Site, or any of the other Interactive
Services (defined in the Terms of Use). When you create an account for our
Platform, we require you provide first name, last name, and email address. When
you purchase a subscription, we will need payment and billing information, often
including an address and credit card information. Additionally, you can provide
additional personal information to complete a profile within our system.
(b) Information we collect about you from your use of our Site: We will
automatically collect information from you each time you visit our Site. This
includes technical information, information about your visit, and information
about your activity on our Site such as courses searched and viewed, page
response times, download errors, length of visit to certain pages, page
interaction information (such as scrolling, clicks, and mouseovers), methods to
browse to and away from a page, and methods used to contact our sales and
support teams. Technical information may also include the Internet protocol
address used to connect your device to the Internet, unique device identifiers,
your login information, browser type and version, time zone setting, browser
plug-in types and versions, operating systems, and device platform.
(c) Information we receive from other sources: This is information we receive
about you from third parties that we work closely with to provide, promote, and
improve our services. These third parties include business partners, vendors who
assist in technical and payment services, advertising networks, analytics
providers, and search information providers.
2. HOW WE USE THE INFORMATION WE COLLECT
(a) Information you give to us: Pluralsight uses the personal information you
provide in a manner that is consistent with this Privacy Policy. We use your
personal information to provide our services on our Site, including services
arising from any obligations set forth in a contract between you and us. These
services may include providing access to our course library, administration of
your account, billing, and notifying you of changes to our service or your
account. This data will also be used to allow you to participate in the
interactive features of our Site or to provide you with information you may have
requested from us, including whitepapers, access to webinars, or the like.
We also use your personal information together with other personally
non-identifiable information to help us better understand our users, to
personalize and improve your experience with our Site, and to improve the
content and functionality of our Site. This may include providing information
about our goods and services that we feel may interest you and enhance your
interaction with our Site. We will communicate with you about these goods and
services via email, direct mail, telephone, or on our Site. These communications
may include newsletters, promotional emails, product updates, or market research
requests. We will use your information for this purpose only if you have given
your consent to receive marketing material from us at the point we collected
your information, where required by law, or otherwise in our legitimate
interests, provided these interests do not override your right to object to such
communications.
(b) Information we collect about you from your use of our Site: We will use this
information in our legitimate interests (where we have considered these are not
overridden by your rights), to administer our Site, and for internal operations,
including troubleshooting, data analysis, testing, research, and statistical
survey purposes. We will also use this information to keep our Site safe and
secure, for measuring the effectiveness of how we present content and how we
market and advertise. We use Internet protocol addresses and non-personally
identifiable information in our log files to analyze trends, to administer our
Site, to track users’ movements in and around our Site, and to gather
demographic information about our user base as a whole. We also utilize
unstructured machine learning technologies to understand user behaviors and to
provide user-specific recommendations and other personalization of our Site
experience.
(c) Information we receive from other sources: We will combine this information
with information you give to us and information we collect about you in our
legitimate interests (where we have considered that these are not overridden by
your rights). We will use this information and the combined information for the
purposes set out above (depending on the types of information we receive).
3. WHO WE GIVE YOUR INFORMATION TO
We consider your personal information to be a vital part of our relationship
with you and do not sell your personal information to third parties. There are,
however, certain circumstances in which we may share your personal information
with certain third parties, as follows:
(a) Agents, Consultants and Related Third Parties: We sometimes hire other
companies to perform certain business-related functions, such as sending email
on our behalf, payment processing, or conducting market research. We also share
your email address with third parties, such as Facebook, LinkedIn, and Twitter
in order to provide custom marketing materials for you on their platforms. When
we employ another company to perform a function of this nature, we only provide
them with the information that they need to perform their specific function.
These companies are not permitted to use any personal information that we share
with them for any other purpose aside from providing services to us.
We also share information with third parties about customer engagement on our
platform. For example, when you view a course about a technology vendor, we
share information such as the number of course minutes viewed, Role and Skill IQ
levels, hands-on course engagement, and other related data with that technology
vendor. We share this information and receive feedback from those third parties
in order to improve the content available on our platform and better collaborate
with our partners to jointly help companies and individuals address their skill
development needs. Unless we specifically ask for and you grant consent, the
data we provide to third parties does not include personal information.
(b) Business Plans and Company Partnership Subscriptions: We partner with
certain third parties to provide our services to their employees or their
community members. As part of such partnerships, a third party may pay for the
subscription for its employees or community members or otherwise contract with
Pluralsight to make your subscription available to you, and Pluralsight may
share information about your use of our services with the third party. If your
subscription was provided by your employer or community sponsor (including
Company Partnerships as defined in the Terms of Use), we may share information
you provide, or information we may otherwise collect through your registration
and use of our services, with such third party. This information may include
course viewing history, course viewing time, course or assessment completion,
course quality ratings and feedback, certifications, performance-related
metrics, and other personal information.
(c) Business Transfers: As we develop our business, we might sell or buy
businesses or assets. Your personal information may be transferred to a buyer or
other successor in the event of a corporate sale, merger, reorganization,
dissolution, or similar event in which personal information held by us about our
Site users is among the assets transferred.
(d) Legal Requirements: In certain situations, Pluralsight may be required to
disclose personal information in response to lawful requests by public
authorities, including to meet national security or law enforcement
requirements. We reserve the right to disclose your personal information as
required by law and when we believe that disclosure is necessary to protect our
rights or to comply with a judicial proceeding, court order, or similar legal
process served on us or our Site.
We will take reasonable steps to ensure that we only collect that personal
information that is relevant for the purposes for which it is to be used.
Furthermore, we will not process your personal information in a way that is
incompatible with these purposes.
4. CONTROL OF YOUR INFORMATION
When you register, or otherwise give us personal information, we will not share
that information with third parties without your permission, other than for the
limited exceptions already listed. It will only be used for the purposes stated
in this Privacy Policy. When Pluralsight is acting as a data processor, we will
only process personal information in accordance with the instructions given by
the data controller. When Pluralsight is acting as a data controller, we will
act in accordance with your permission to offer you our services and as
otherwise instructed by you. We will also give you the ability to opt out before
we disclose your personal information to a third party or use your personal
information for purposes that are fundamentally different than the purpose for
which it was originally created.
If you would like to discontinue receiving communications from us, you may
update your email preferences by using the “Unsubscribe” link found in emails we
send to you or on the Communications Preferences Dashboard located in your
member profile on our Site or by contacting us at support@pluralsight.com.
Please note that we may not include the opt-out information in e-mails that are
transactional in nature and are not marketing communications (i.e., e-mails
concerning your order, the website’s Terms of Use, etc.). You will not have the
ability to opt-out of receiving transactional emails via the Communications
Preferences Dashboard. If you have questions or concerns regarding a
transactional e-mail, please contact us.
5. YOUR ACCESS TO YOUR INFORMATION AND HOW LONG WE KEEP IT
Upon request, Pluralsight will provide you with information about whether we
hold, or process on behalf of a third party, any of your personal information.
To request this information please contact us at support@pluralsight.com.
We will provide you with the means to ensure that your personal information is
correct and current. If you have registered to use the Platform, we will provide
a way for you to access and change your profile on our Platform. We will also
allow you to completely delete your profile along with all personal information
associated with that profile, although this option may significantly degrade
your experience with our Platform. You may request deletion by accessing your
profile and clicking on the link available there. Alternatively, you may contact
us at support@pluralsight.com. We will respond to your request within a
reasonable timeframe. Requesting deletion of your account means your personal
information is permanently deleted and cannot be retrieved.
If you would like to view your personal information that we hold at any time,
you may access your profile from our Site.
We retain your information while your account is active or as needed to provide
you services. Thereafter, we may retain certain personal information
indefinitely as necessary to comply with our legal obligations, resolve
disputes, and enforce our agreements. We may also retain aggregate information
for research purposes and to help us develop and improve our Site and services.
6. HOW WE PROTECT YOUR INFORMATION
The security of your personal information is important to us. When you enter
sensitive information (such as a credit card number) on our checkout page, your
information is sent over an authenticated and encrypted connection using
Transport Layer Security (TLS).
We store your personal information only on servers with limited access that are
located in controlled facilities and use a variety of technologies and
procedures intended to protect your personal information from loss, misuse,
unauthorized access, disclosure, alteration and destruction. Nonetheless, no
communication via the Internet can ever be 100% secure, and no security measures
can ever be assured to be effective. Accordingly, you are advised to use caution
and discretion when determining what personal information to disclose to us.
If you have any questions about security on our Site, contact us as follows:
Email: support@pluralsight.com
Phone: (801) 784-9007 opt 1
7. WHERE WE STORE YOUR INFORMATION
The data that we collect from you is transferred to, and stored at, a
destination in the United States. Data transfers from the European Economic Area
are governed by the Standard Contractual Clauses, which are incorporated into
the Terms of Use. Pluralsight has certified its compliance with the EU-U.S.
Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework (“Privacy
Shield). Though these frameworks have been ruled invalid for the transfer of
data out of the EEA, Pluralsight will continue to protect data already
transferred from the EEA pursuant to the Privacy Shield principles.
8. USE OF COOKIES
Pluralsight and its affiliates use cookies or similar technologies to collect
and store certain information. These typically involve pieces of information or
code that a website transfers to or accesses from your computer hard drive or
mobile device to store and sometimes track information about you. Cookies allow
us to create a unique device ID, enable you to be remembered when using that
computer or device to interact with websites and online services, and can be
used to manage a range of features and content, including storing searches and
presenting personalized content.
The Site uses cookies to distinguish you from other users of our Site. This
helps us to provide you with a good and personalized user experience when you
interact with our Site and also allows us to improve our Site. Pluralsight
participates in the Adobe Marketing Cloud Device Co-op to better understand how
you use our platform with the devices you use to access it, and to allow us to
deliver tailored promotions. The Co-op uses device information, rather than
personal information, to enable seamless transitions between devices. Learn more
at https://cross-device-privacy.adobe.com.
Most web browsers automatically accept cookies, but if you prefer, you can
change your browser to prevent that. We also give you information about how to
disable cookies in the table below. However, you may not be able to take full
advantage of our Site if you do so.
A number of cookies we use last only while you are on our Site and expire when
you close your browser or exit our Site Others are used to remember you when you
return to our Site and will last for longer. We use these cookies on the basis
that they are necessary for the performance of a contract with you, or because
using them is in our legitimate interests (where we have considered that these
are not overridden by your rights), and, in some cases, where required by law,
where you have consented to their use.
We use the following types of cookies:
(a) Strictly necessary cookies. These are cookies that are required for the
operation of our website and under our terms with you. They include, for
example, cookies that enable you to log into secure areas of our website, use a
shopping cart or make use of e-billing services.
(b) Analytical/performance cookies. They allow us to recognize and count the
number of visitors and to see how visitors move around our website when they are
using it. This helps us for our legitimate interests of improving the way our
website works, for example, by ensuring that users are finding what they are
looking for easily.
(c) Functionality cookies. These are used to recognize you when you return to
our website. This enables us, subject to your choices and preferences, to
personalize our content, greet you by name and remember your preferences (for
example, your choice of language or region).
(d) Targeting cookies. These cookies record your visit to our website, the pages
you have visited and the links you have followed. We will use this information
subject to your choices and preferences to make our Site and the advertising
displayed on it more relevant to your interests. We may also share this
information with third parties for this purpose.
We may also work with advertising networks that gather information about the
content on our Site you visit and on information on other websites and services
you visit. This may result in you seeing advertisements on our Site or our
advertisements when you visit other websites and services of third parties. For
more information about how to turn this feature off, see below or
visit http://optout.networkadvertising.org/ and learn more about opting out of
targeted ads. There you will find links for resources specifically for citizens
of the United States, Canada, and the European Union.
Disabling cookies
The effect of disabling cookies depends on which cookies you disable but, in
general, our Site may not operate properly if all cookies are switched off. If
you only disable third party cookies, you will not be prevented from making
purchases on our Site. If you disable all cookies, you will be unable to
complete a purchase on our Site.
If you want to disable cookies on our Site, you need to change your website
browser settings to reject cookies. How you can do this will depend on the
browser you use. Further details on how to disable cookies for the most popular
browsers are set out below:
(a) For Microsoft Internet Explorer:
(i) Choose the menu “tools” then “Internet Options”
(ii) Click on the “privacy” tab
(iii) Select the setting the appropriate setting
(b) For Google Chrome:
(i) Choose Settings> Advanced
(ii) Under “Privacy and security,” click “Content settings”
(iii) Click “Cookies”
(c) For Safari:
(i) Choose Preferences > Privacy
(ii) Click on “Remove all Website Data”
(d) For Mozilla Firefox:
(i) Choose the menu “tools” then “Options”
(ii) Click on the icon “privacy”
(iii) Find the menu “cookie” and select the relevant options
(e) For Opera 6.0 and further:
(i) Choose the menu Files”> “Preferences”
(ii) Privacy
Where you have not set your permissions, we may also separately prompt you
regarding our use of cookies on our Site.
Except for essential cookies, all cookies used on our Site will expire after two
years.
9. LINKS TO OTHER WEBSITES
This Privacy Policy applies only to our Site. The Site may contain links to
other web sites not operated or controlled by us. The policies and procedures
described here do not apply to web sites or other services that Pluralsight does
not operate or control. These links from our Site do not imply that we endorse
or have reviewed those web sites or other services. We suggest contacting those
services directly for information on their privacy policies.
10. CALIFORNIA RESIDENT PRIVACY RIGHTS
Under California law, California residents are entitled to certain privacy
rights concerning their personal information. If you are a California resident,
you have the right to ask us for a notice identifying the categories of your
personal information that we shared with third parties for their direct
marketing purposes in the previous twelve (12) months. You may make this
request twice a year, free of charge; see the “Contact Us” section below for
details on where to send such requests. You will need to provide information
that will allow us to verify your identity to ensure continued protection of
your personal information. We do not share personal information with third
parties for their direct marketing purposes without your consent, which may be
withheld or withdrawn at any time.
11. PUBLIC FORUMS
The Site may, from time to time, make chat rooms, message boards, news groups,
or other public forums available to its users, whether by way of our own
services or by way of the services or features of a third party. Any information
that is disclosed in these areas becomes public information and you should
exercise caution when using these areas and avoid posting any personal or
sensitive information. If a separate login is required to use these areas,
please be aware that you may need to also log out separately.
12. PAYMENT PROCESSING
When you purchase a subscription directly from Pluralsight, payment details you
provide in the designated checkout page on our Site will be encrypted using the
Transport Layer Security (TLS) protocol before they are submitted to us over the
internet. Payments made on our Site are made through one of our payment gateway
providers, Cybersource, Adyen, or PayPal (“Payment Processors”), which may be
changed from time to time. You will be providing credit or debit card
information directly to the Payment Processor which operates a secure server to
process payment details, encrypting your credit/debit card information and
authorizing payment. Information which you supply to the Payment Processor is
not within our control and is subject to the Payment Processor’s own privacy
policy and terms and conditions.
13. INFORMATION ABOUT ENFORCEMENT AND DISPUTE RESOLUTION
We will conduct compliance audits of our relevant privacy practices to verify
compliance with this Privacy Policy. Any Pluralsight employee that we determine
has acted in violation of this Privacy Policy will be subject to disciplinary
action up to and including termination of employment.
Any questions or concerns regarding our use or disclosure of personal
information should be addressed to Customer Support at support@pluralsight.com.
We will investigate and attempt to resolve any complaints and disputes regarding
the use and disclosure of personal information in accordance with the provisions
of this Privacy Policy.
Pluralsight has committed to refer unresolved complaints related to privacy
matters to an alternative dispute resolution provider located in the United
States. If you do not receive timely acknowledgement of your complaint from us,
or if we have not resolved your complaint, please contact our third party
dispute resolution provider (free of charge)
at https://feedback-form.truste.com/watchdog/request
14. CHANGES TO THIS PRIVACY POLICY
As our Site evolves, this Privacy Policy will need to evolve as well to cover
new situations. To ensure that you are kept informed of changes, check this
Privacy Policy periodically as we will update the date at the top of the
document any time we make a change. If we make material changes to this Privacy
Policy, we will post the revised policy on this page and will send a notice via
email or our Site to all registered users of the Platform. Your continued use of
our Site after any such changes constitutes your acceptance of the new Privacy
Policy. If you do not agree to abide by these or any future version of the
Privacy Policy, you do not have permission to use or access (or continue to use
or access) our Site.
15. CONTACT US
Questions or comments regarding this Privacy Policy should be submitted to
Pluralsight by e-mail or phone as follows:
Email: support@pluralsight.com
Phone: (801) 784-9007 opt 1.
Physical Address: 42 Future Way, Draper, Utah 84020
[END OF PRIVACY POLICY]
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WITH YOUR PLURALSIGHT PLAN, YOU CAN:
WITH YOUR 14-DAY PILOT, YOU CAN:
* Access thousands of videos to develop critical skills
* Give up to 10 users access to thousands of video courses
* Practice and apply skills with interactive courses and projects
* See skills, usage, and trend data for your teams
* Prepare for certifications with industry-leading practice exams
* Measure proficiency across skills and roles
* Align learning to your goals with paths and channels
READY TO SKILL UP
YOUR ENTIRE TEAM?
10
Subscriptions
Need more subscriptions? Contact sales.
Continue to checkout
Cancel
WITH YOUR PLURALSIGHT PLAN, YOU CAN:
WITH YOUR 14-DAY PILOT, YOU CAN:
* Access thousands of videos to develop critical skills
* Give up to 10 users access to thousands of video courses
* Practice and apply skills with interactive courses and projects
* See skills, usage, and trend data for your teams
* Prepare for certifications with industry-leading practice exams
* Measure proficiency across skills and roles
* Align learning to your goals with paths and channels
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