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01. Executive Summary
Guest satisfaction Snapshot

Quickly assess your hotel's performance across key metrics. Instantly access
average guest ratings, trends, and critical feedback points — empowering you to
make decisions that delight guests and drive revenue. Identify your strengths
and areas for improvement, all in one clear view.



02. Sentiment Analysis
Discover
‍Guest Sentiments

Our Sentiment Analysis uncovers guests' true feelings about your hotel. By
categorizing feedback into positive, neutral, and negative sentiments, it
highlights what's driving loyalty and what requires immediate action. From room
cleanliness to dining experiences, pinpoint where to focus your efforts for
maximum impact and happier guests.

 * Resolve recurring guest frustrations, fast.
 * Uncover hidden opportunities to delight guests.
 * Gain actionable, category-specific insights.

01
Executive
Summary
2 pages
02
Sentiment
Analysis
3 Pages
03
Competitor
Benchmark
2 Pages
04
Actionable Insights
1-2 Pages,
7+ Priority insights

⭐⭐⭐⭐⭐      ⭐⭐⭐⭐⭐     ⭐⭐⭐⭐⭐       ⭐⭐⭐⭐⭐      ⭐⭐⭐⭐⭐     ⭐⭐⭐⭐⭐      ⭐⭐⭐⭐⭐      ⭐⭐⭐⭐⭐     ⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐      ⭐⭐⭐⭐⭐     ⭐⭐⭐⭐⭐       ⭐⭐⭐⭐⭐      ⭐⭐⭐⭐⭐     ⭐⭐⭐⭐⭐      ⭐⭐⭐⭐⭐      ⭐⭐⭐⭐⭐     ⭐⭐⭐⭐⭐
03. Competitor Benchmarking
Stay ahead with
‍Competitor Insights

Guests choose your competitors for a reason.
‍Our Competitor Benchmarking feature identifies where you're falling short
compared to 1 to 3 hotels of your choice. Discover what they are doing better
and what you need to improve. Take control, close the gaps, and position your
hotel to win.

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04. Actionable Recommendations
Turns insights
into Action

Eliminate guesswork. Our Actionable Recommendations convert data into clear,
practical steps to enhance your hotel's performance. From immediate
high-priority fixes to long-term strategies, our data-driven recommendations
empower you to improve guest satisfaction, increase ratings, and boost bookings.

Take action where it matters most and see measurable results.

Lead your hotel to excellence with clear steps -->


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Sentiment Analysis: identify frequent pain points to eliminate recurring guest
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Actionable Recommendations: at least 7 prioritized solutions to address your top
challenges and turn feedback into actions.
Executive Summary: valuable insights to understand guest sentiment and focus on
high-impact areas.
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All the features of a standard report, plus:
Competitor Benchmarking: benchmark your hotel’s performance against 1-3
competitors of your choice. Identify gaps where you’re falling short and
discover actionable steps to outperform the competition.
Manual review:  a thorough analysis by an expert to ensure actionable, strategic
insights.


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FAQ

What is a Review Analysis Report?
A Review Analysis Report is a detailed and data-driven assessment of your
hotel's online Google Business reviews. It highlights key trends, identifies
recurring guest complaints, and provides actionable recommendations to help you
improve guest satisfaction and drive more bookings.
How do I generate a report?
Generating a report with is a simple and hassle-free process:
‍

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Is there a discount available?
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the Premium Report now for just $149 (originally $299).
What actionable recommendations will I receive?
Our actionable recommendations prioritize the most frequent negative sentiments
in guest reviews. These recommendations are practical and tailored to address
key pain points, helping you improve guest satisfaction quickly and effectively.
How is the competitor benchmarking done?
For the Premium Report, you can choose up to three competitors. We analyze their
guest reviews to identify their strengths and weaknesses. This helps us to
pinpoint areas where you can outperform them and attract more bookings.
Who created ReviewWiz?
ReviewWiz is created by a team of software developers and hospitality experts
from Amsterdam, combining industry knowledge with cutting-edge AI technology.
ReviewWiz uses advanced natural language processing to analyze guest reviews,
identify key insights, and generate actionable recommendations.

Designed specifically for the hotel industry, ReviewWiz blends AI precision with
manual validation by experts, ensuring accurate and practical solutions.
Developed in a global innovation hub, it’s tailored to meet the needs of hotels
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