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Home About Services Members Webmail Support HALNet


HAL-PC NEWS


HAL-PC ANNOUNCEMENT AREA

We have created a HAL-PC announcement area. Visit here to read the archive.


HAL-PC SALE LIST

Visit here to see the list of items.



Never give anyone the password to your
email account.

Microsoft Security Bulletins

Telephone Numbers for
HALNet Dial-up in Texas

HALNet Mail Requires
Authentication

TechNet Webcast

Microsoft Updates


HAL-PC SUPPORT NEWS

ADSL Trouble? Read this FAQ
BEFORE You Call

Protect Your PC

FTP Settings for HALNet
Home Pages

FAQ: I'm Getting Mail That Is
Not Addressed To Me



If you seem to be getting an unusual number of bounced messages from e-mails you
know you are not sending, it is recommended that you change your password
immediately.  If you need assistance to change your password, contact the office
at 713.993.3300.


HAL-PC/HALNET
DIAL-UP USERS

Users dialing into the 713-625-9909 access number should now use our new
281-220-0067 access number. If you are in an out lying area and are not using
the 713-625-9909 number please check for your number here

If you have questions or problems please call 713-993-3300 or email
support@hal-pc.org



All SIGs have been canceled

HALNet
5959 Westheimer Rd.
Suite 105
Houston, TX 77057


HAL-PC MAGAZINE

Which digital media application is right for you? Our HAL-PC review staff can
help you choose. Click here.


THE SENIOR LEARNING CENTER

The Senior Learning Center is closed. Visit their website:
www.hal-pc.org/clearlake.

 


SCHEDULED MAINTENANCE OUTAGE 08/31/2014

We will have a Scheduled Maintenance Outage on Sunday Morning August 31st.
System maintenance will be performed from 4:00am to 4:30am.

Sorry for any inconvenience.

Read more...


LABOR DAY 9/1/2014

HALNet offices will be closed in observance of Labor Day Monday September 1st,
2014. Voicemail messages will be monitored for any emergency situations.

Read more...


HALNET NEW ADDRESS

There are still people coming by the old office. Our new address is:

HALNet
5959 Westheimer Rd.
Suite 105
Houston, TX 77057

Also, please make checks out to HALNet, not HAL-PC.

Read more...


MAJOR OUTAGE UPDATE RESOLUTION 11:30PM 08/21/2014

The remaining original users who were down should be back up. AT&T tested and
restored them on their router and should be working now. If you still have an
issue with your DSL service, reboot your DSL modem by powering it off for 30
seconds. If that doesn't work, power everything off for 5 minutes (DSL Modem,
Router and Computer) and then bring it back up. If you think you were missed
please let us know and we will get you restored also. Thank you for your
patience.

Read more...


MAJOR OUTAGE UPDATE 7:45PM 08/21/2014

The 99% that were down since yesterday look to be working fine after the
hardware outage. If you are still not working since yesterday, reboot your DSL
modem by powering it off for 30 seconds. If that doesn't work, power everything
off for 5 minutes (DSL Modem, Router and Computer) and then bring it back up.
Now that the OC3 circuit is clean, we can continue troubleshooting the originals
that were down since this helps solve their problem further. The ticket has been
escalated with AT&T to solve the issue finally. We will update you with results.

Read more...


MAJOR OUTAGE UPDATE 3:45PM 08/21/2014

The major emergency hardware outage that happened since yesterday that affected
many DSL users looks to be functional now. 99% of users should be back up if you
were down since it happened yesterday. If you are still not working since
yesterday, reboot your DSL modem by powering it off for 30 seconds. The original
people down before the outage yesterday, we are still troubleshooting now to
bring you back up.

Read more...


MAJOR CARRIER OUTAGE

There is a Major Carrier outage affecting many DSL customers. AT&T has replaced
hardware and testing it out to bring the circuit back up as of 12:30PM
08/21/2014. Will update status soon as more information becomes available. Thank
you for your patience.

Read more...

 


KEEPING YOU INFORMED ON HALNET
JULY 28, 2014

So there is no confusion, HAL-PC (the educational portion) is closing down.
HALNet the internet service of HAL-PC will continue on. Just letting you know
the HALNet service you have been using all these years won't change names. The
new company you will be billed by, will be called HALNet instead of HAL-PC.
There is NO change or takeover. HALNet is still your provider. Instead of having
HAL-PC as the decision maker, there is a new one. That's basically it. We want
to leave HALNet intact the way it operates. We don't want to do like big
companies do (such as AT&T or Comcast) when they take over. It usually means
prices go up and layoffs. Neither are happening. New services will be introduced
in the next few months. Any questions should be addressed at the main number at
(713)993-3300.

About us: We are a privately held IT consulting company since 1992. In its
infancy, it started doing moonlighting computer consulting and added services as
time went on. A wide range of IT and technical services were introduced over
time. The owner led two SIG's at HAL-PC throughout the 1990's and has been very
involved with the club. A lot of our success is a result of HAL-PC. You are now
giving us the opportunity to return so much that we have gained from HAL-PC.
 And thus, it enables us to keep the tradition and legacy of HAL-PC to live on
through HALNet.


FUTURE OF HALNET

The HAL-PC Board of Directors has chosen GTek Services to continue the HALNet
systems operations. The owner is a long time HAL member and really wants to
carry the HAL traditions into the future. This creates the question "what does
this mean to me?" The answer is nothing and many things. The nothing part of the
answer is, the transition should be seamless to you in the sense that the name,
mail choice of Horde or Sqmail, the filtering, etc. will all remain the same.
The phone numbers you call and the people you speak with will be the same. Yes,
Jeff, Doug, and Lucille will still be answering the phones and trying to help
you with any problems you may have.

There will be two minor changes starting August 1. There will be a new physical
address, and you will be required to exchange your HAL modem for one that is
programmed for a new configuration. If you own your modem it must be
reprogrammed when you are contacted by us. You will be notified of the new
address soon. If you were on auto-renew and want to continue your service you
MUST contact HAL-PC before August 1. If you DO NOT contact us your account will
expire on August 1, unless you have prepaid. If you paid in advance, your
account will carry forward with the services you paid for until your balance has
expired. If you left HALNet and had prepaid, you have not been forgotten. You
will be contacted. There will be minor changes to special services such as
static IPs or co-location. If you left HALNet with the exception of special
services you can rejoin but not right away as everyone is very busy taking care
of those that remained with us. The many things part of the answer is the best
answer for a long history of HAL-PC. GTek Services is going to take over the
HAL-PC web site and over the next few months plans to enhance the web site to
help the HAL-PC community stay in touch. They want to add things like a forum
and activities section to the web site. If your phone service is other than
AT&T, the HALNet service will expand to include you. These things and others
will occur after the move, which will take some time. You will be notified as
the opportunities for you occur. The move may require a loss of service for a
few hours early in the morning some days. As you can imagine there are many
parts of the plan to be resolved. As the plan develops you will be notified of
any changes.

HAL-PC Board of Directors


HAL-PC IS CLOSING

We wish to thank our many loyal members who have supported HAL over the years.

Unfortunately, our changing society was reflected in the extremely low
attendance at our Annual June General Meeting on June 21, 2014, and the general
lack of volunteer participation.  After much deliberation on June 24, the Board
of Directors voted to dissolve the Houston Area League of PC Users, Inc.  We
will continue to support our members for approximately the next month after
which most operations will have ceased.

If you are using auto-pay for your membership fee, that function is being turned
off.  Regretfully any membership time remaining on your account will not be
refunded.  A separate email will be sent that will inform you about your HALNet
account.

Sincerely,

HAL-PC BOARD OF DIRECTORS


YOUR HALNET ACCOUNT

On June 24, 2014, the Houston Area League of PC Users, Inc. (HAL-PC) Board of
Directors reluctantly voted to close HAL-PC. Technical support for users of
HALNet will be available via phone at 713-993-3300 through July 31, 2014, when
operations will cease. Those users whose expiration date of service is imminent
will need to pay for the July service. Since auto renews are being turned off,
please call 713-993-3300 to pay for this July service so the service will not be
terminated on your expire date. As many HALNet reminder calls as possible will
be made by HAL-PC volunteers.

Work is underway by the Board to identify and provide HALNet users a seamless
transition to another provider of the services now offered by HALNet such as
e-mail, internet service/connectivity (DSL, dialup), filtering, etc., with the
possibility of a personal web page. That transition will include the moving of
your e-mail to that provider. Please allow us a little time to work this out.

If you decide not to use the seamless transition route, instructions/procedures
will shortly be available on the HAL-PC web site for you to follow so that you
can move your e-mail to your chosen e-mail provider.

Some users have pre-paid for HALNet services beyond the month of July. The Board
is in the process of developing a plan that will include addressing this.

Thank you for the honor and privilege of serving your internet needs.

Sincerely,

HAL-PC BOARD OF DIRECTORS

 



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