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Text Content

COOKIE CONSENT


By clicking “Accept All Cookies”, you agree to the storing of cookies on your
device to enhance site navigation, analyze site usage, and assist in our
marketing efforts. View our Privacy Policy for more information.
Manage your cookiesDenyAccept All Cookies

Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This
storage is often necessary for the basic functionality of the website. The
storage may be used for marketing, analytics, and personalization of the site,
such as storing your preferences. Privacy is important to us, so you have the
option of disabling certain types of storage that may not be necessary for the
basic functioning of the website. Blocking categories may impact your experience
on the website.
Reject all cookiesAllow all cookies
Manage Consent Preferences by Category
Essential
Always Active
These items are required to enable basic website functionality.
Marketing
Essential

These items are used to deliver advertising that is more relevant to you and
your interests. They may also be used to limit the number of times you see an
advertisement and measure the effectiveness of advertising campaigns.
Advertising networks usually place them with the website operator’s permission.
Personalization
Essential

These items allow the website to remember choices you make (such as your user
name, language, or the region you are in) and provide enhanced, more personal
features. For example, a website may provide you with local weather reports or
traffic news by storing data about your current location.
Analytics
Essential

These items help the website operator understand how its website performs, how
visitors interact with the site, and whether there may be technical issues. This
storage type usually doesn’t collect information that identifies a visitor.
Confirm my preferences and close






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AI COWORKER FOR CUSTOMER SERVICE

YOUR 
FAVORITE

DIGITAL COWORKER FOR CUSTOMER SUPPORT

Work besties, productivity partners, support superstars— Neople are much more
than AI assistants. We train and upskill each Neople on your company data,
brand, and tooling, making them A-players from day one.

Book a free demo
Takes 30-min max, promise


Neople are trusted by leading e-commerce brands



FORGET ABOUT ADDING MORE PEOPLE OR TOOLS TO IMPROVE SUPPORT

Collaborate with an AI agent that nurtures happy, confident teams and delivers
fast, complete, and accurate answers— whenever and wherever. Wow your team and
customers with the newest addition to support.

Book a free demo


WITHOUT NEOPLE

Human support teams struggle to deliver always-on friendly support

Dissatisfied customers due to unfriendly support
Manually finding the right information in multiple systems
High workload and large ticket backlogs
Unnatural answers and low-quality AI support
A separate (AI) tool to automate support
Struggling to implement AI in CS teams



WITH NEOPLE

Support teams collaborate with an AI coworker for better support at scale

Always-on friendly support no matter what time of the day
Receiving the right information in the best suitable format
More time to handle edge cases and improve support
AI that understands and represents your way of working and TOV
AI collaboration in any preferred workflow
Custom onboarding by the Neople customer success team


NEOPLE EMPOWER YOUR SUPPORT TEAM TO THRIVE, NOT JUST SURVIVE

Gives great answer suggestions based 
on your internal data and workflows.
Becomes smarter with every interaction
thanks to an automated feedback system.
Gets trained on your company information
and connects to your whole toolstack.
Feels like working with any other colleague through its user interface.
Offers the best support thanks to your knowledge, skills and TOV guidelines.


FAST, ACCURATE, AND HUMAN-LIKE ANSWERS

Our team ensures your Neople is properly trained and onboarded, so you can offer
an 100% on brand experience to any customer who engages with your support team.
Get support on:
Answer suggestions
Translations
Tone of voice improvements
Summarizing
Retrieving order information
And many more...

TRAIN

YOUR NEOPLE TO TAKE IMMEDIATE ACTION

Neople Studio allows your team members to train your Neople to act autonomously,
freeing up even more time for your team to focus on edge cases and improving the
customer experience.


INTEGRATE AI SUPPORT INTO 60+ DIFFERENT TOOLS OR CUSTOM SYSTEMS

A Neople works wherever you work. From contact center to email, Slack, and
Teams. Our success team helps you integrate AI support in any standard or custom
system.

Book a demo
Zendesk
Contact center
Freshdesk
Contact center
Trengo
Customer communication
Slack
Internal communication
Teams
Internal communication
Shopify
Order management system
Channable
Product data feed
Returnless
Parcels & returns
CM.com
Contact center


THE PERFECT


AI-ASSISTANT




FOR YOUR E-COMMERCE TEAM

The Neople help customer support agents to resolve incoming tickets with
lightning speed. They proactively analyse trends and bring insights the relevant
person in your organisation.




MAKE SUPPORT REWARDING AND JOYFUL


You don’t need to add more solutions to your toolstack for better support. Add
intelligent assistance to your team instead and increase both customer and
employee happiness.
-0%
average first response time
+0%
CSAT increase
-0%
Time spent per ticket


SUGGESTIONS

A Neople leverages AI to analyse data, patterns, and workflows, providing the
perfect answer suggestion. They are designed to enhance productivity within the
workplace. Neople work in all the major contact centers, speaking in your
company's tone of voice in any language. Personalised messaging at scale!



INSIGHTS

Your personal data-crunching companion that proactively simplifies complex
information into easy-to-understand, actionable advice. Does the marketing team
want to know the most frequently answered questions? Our Neople bring it to you
pro-actively!


AUTOMATION

Automate time consuming tasks like labeling, order search, and return handling.
With cross-platform integrations, your Neople collects all the data you need.
They are your unified knowledge base and user interface combined!



NEOPLE ARE


LOVED


BY THEIR COLLEAGUES

5 star rating based on 240+ reviews at Fiverr.com

"WORKING WITH A NEOPLE ALLOWS OUR TEAM TO INVEST TIME AND ENERGY IN MORE
VALUABLE INTERACTIONS WITH CUSTOMERS."
READ THE FULL CASE STUDY HERE.

Aimee Bouvrie
Head of Reservations and Conversion

"COLLEAGUES WHO HAVEN'T SEEN A WATCH CAN NOW GIVE ANSWERS AS IF THEY'VE BEEN IN
THE FIELD FOR YEARS."
‍READ THE FULL CASE STUDY HERE.

Bram van Buul
E-commerce Specialist

"NEOPLE IS ONE OF THE BEST SOLUTIONS WE IMPLEMENTED IN THE LAST YEARS"

Gerjan Horstra
Owner and CEO

"VICKY HAS BECOME A VALUED TEAM MEMBER IN OUR CUSTOMER SUPPORT TEAM. ONE OF THE
BEST ASPECTS OF VICKY HAS BEEN HER DISPLAY OF EMPATHY, ADDING A HUMAN TOUCH TO
HER INTERACTIONS."

Myrthe Roelofsen
Head of E-commerce

”FLORIS HELPS ANSWER OUR CUSTOMER QUESTIONS. WITH HIS HELP, WE ALWAYS STAY
FRIENDLY AND POLITE! IN ADDITION, IT SAVES AN INCREDIBLE AMOUNT OF TIME LOOKING
UP INFORMATION. HE HAS REALLY BECOME A TEAM MEMBER!"

Eva Lenards
Head of Support




UPGRADE YOUR E-COMMERCE SUPPORT BY HIRING A


NEOPLE


Increase customer satisfaction and make your support team’s jobs more fun. Meet
Bob, Emily, or Max and find out how they can help you scale support.

Book a demo

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