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https://www.wavity.com/
Submission: On November 13 via manual from US — Scanned from DE
Submission: On November 13 via manual from US — Scanned from DE
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Solutions Help and Service DeskWork and Project ManagementAutomate WorkflowSaaS-ify Homegrown Apps with No CodingCustomer Relationship Management (CRM) Platform Resources DemoVideosBlogsCase StudiesDocumentation Pricing Help and Service DeskAutomate WorkflowWork and Project ManagementSaaS-ify Homegrown Apps with No CodingCustomer Relationship Management (CRM) About Us CareersContact Request a DemoFree Trial TICKET RESOLUTION WITH AI AUTOMATION Employ AI to analyze and categorize the ticket based on its content, priority, and other factors. AUTOMATED TICKET CATEGORIZATION AND ROUTING Assign tickets to appropriate categories and route them to a password management system for the secure storage of sensitive information. EMPOWERING AGENTS WITH AI ANALYSIS BOT Automate the assignment of AI-related tasks to agents to improve efficiency and task prioritization. EMPOWERING AGENTS WITH AI ANALYSIS BOT Automate the assignment of AI-related tasks to agents to improve efficiency and task prioritization. STREAMLINE TICKET RESOLUTION PROCESS REAL-TIME Mark successfully resolved issues as completed within your system through the AI-driven automated ticket closure. REAL-TIME SENTIMENT ANALYSIS Analyze text-based interactions within the dashboard to classify sentiments as positive, negative, mixed or neutral. Slide 2 of 6. Try For Free Your browser does not support the video tag. trustED by customers... ...AND EXPERTS We move beyond best practices to make sure everything you do with us is safe and secure, from access to policies to the data flows through your work COMMON SUPPORT CHALLENGES Incomplete Picture of Customer Churn Poor customer insight analysis and representation lead to a high customer churn rate. Untapped Valuable Customer Insight Inefficient customer data analysis leads to poor customer support strategy leaving your team scratching their heads. Overwhelming Escalations Inadequate effective customer support strategies lead to exhausted teams and unhappy customers. Team Productivity Decline The inability to automate mundane tasks and assign tickets dynamically based on categories leads to agent fatigue and turnover. PROACTIVE APPROACH TO REALIZE YOUR BUSINESS' POTENTIAL Expertly provide valuable customer insight to automate and streamline your customer support process with Wavity's Software Solutions. Request a Demo Today Improve Customer Growth and Retention Wavity lets you customize how you want to see your data and how you want to see them. Identify problem areas clearly to formulate clear strategies to accelerate customer growth and retention. Untapped Valuable Customer Insight Transform your customer data into actionable insights and equip your team with the right tools and resources to deliver exceptional customer support. Customer Escalation Prediction Proactively identify high-risk support tickets using AI-driven analysis of customer behavior and insight to formulate the right prevention strategy. Boost Agent Productivity Assigning tickets dynamically based on categories and automating mundane tasks empowers your agents to focus on delivering exceptional customer support on more complex customer queries. STAY AHEAD OF THE GAME WITH OUR POWERFUL PLATFORM EXPANDABLE AUTOMATION Wavity is designed to grow as you grow. As your business needs change, you can adapt and adjust the platform to accommodate changes in minutes. THIRD-PARTY INTEGRATIONS Wavity will fit into your existing business infrastructure without the need to change any of your current processes. No transferring or importing required—stay connected to your existing business information in just a few clicks. MOBILE-FIRST INFRASTRUCTURE Wavity was built with mobile in mind from the beginning. Our web and mobile interfaces are tied into a single code base that keeps them always in sync - anytime, anywhere, from any device without additional cost. CUSTOMIZABLE ZERO-CODE APPLICATIONS Wavity helps you easily develop robust applications to help you scale with ease. Even complex applications customized to your business processes can be launched with our zero-code platform, eliminating the need for dedicated IT resources. Request a Demo Today SIMPLE AND INTUITIVE: GETTING STARTED WITH WAVITY Only Wavity uses the groundbreaking approach of combining all your crucial business functions within a single AI-infused, zero-code ITSM platform. Discover how it can transform and improve automation processes for all business sizes and types. Here's how the magic happens. TICKETING SOLUTION AI-driven ticketing solution designed to provide valuable customer interaction analysis and easy customizable ticketing process, and automate and categorize customer inquiries. Learn More HELP AND SERVICE DESK Set your help and service desk team to success with efficient and user-friendly solutions. Learn More WORK AND PROJECT MANAGEMENT All-in-one work and project management solution that seamlessly integrates with your existing project or program management tools. Learn More AUTOMATE WORKFLOWS Automate workflow and build your process with Wavity’s wBOTS to fit your unique business needs without dedicated IT personnel. Learn More SAAS-IFY HOMEGROWN APPS WITH NO CODING Recreate and improve your homegrown apps or build your own SaaS apps with zero coding. Learn More WHY CUSTOMERS LOVE WAVITY "Wavity was very quickly able to replace our homegrown ticketing application with a modern cloud solution, which streamlined our operations and greatly simplified application maintenance. Most importantly, customers and support staff are thrilled with the ease of use, and we can now make changes in a few days and sometimes in hours." "Using Wavity, we were able to address all our business process issues – in less than a month. User Experience improved significantly, and costs were dramatically reduced because of the Wavity Platform." "Wavity’s zero-code solution greatly increased user satisfaction for our company. Significant cost savings were just a bonus." RESOURCES FOR YOUR BUSINESS Empower your business with the tools and knowledge essential to guide you toward success. October 27, 2023 EVERYTHING YOU NEED TO KNOW ABOUT AI-POWERED HELP DESKS FOR SMOOTHER IT OPERATIONS Learn more about the potential of AI-powered help desks for seamless IT operations. Discover how Wavity's AI sentiment and intent analysis revolutionize support. Wavity Team Read More October 5, 2023 CUSTOMER VOICES HEARD: HOW AI TAMES UNSTRUCTURED DATA Explore how AI transforms unstructured data into actionable insights, empowering businesses to understand and respond to customer sentiment effectively. Learn how Wavity's AI-powered Business Software can streamline the process. Wavity Team Read More October 3, 2023 REBUILDING CUSTOMER OMNICHANNEL EXPERIENCES USING AI IN 2023 AND BEYOND Dive into the world of AI-powered customer experience in 2023. Learn how to decode unstructured data, share insights organization-wide, and proactively enhance CX across all channels. Discover the path to CX supremacy with Wavity. Wavity Team Read More September 26, 2023 UNLOCKING THE MAGIC OF AI CHAT: A LOOK INTO PROMPT ENGINEERING AND NLP CHATBOTS FOR BUSINESS Dive into the transformative power of AI chat, prompt engineering, and NLP chatbots for business. Learn how to use artificial intelligence to streamline operations, enhance customer service, and gain a competitive edge. Wavity Team Read More September 20, 2023 THE TRANSFORMATIVE VALUE OF AI-POWERED NO-CODE BUSINESS APPLICATIONS: WHY IT'S TIME TO MIGRATE FROM LEGACY SYSTEMS Learn about the impact of AI-powered no-node applications on business and the risks of staying on legacy applications. Wavity Team Read More August 22, 2023 INTENT ANALYSIS: 6 BENEFITS FOR ELEVATED CUSTOMER SERVICE Discover how intent analysis powered by AI transforms customer service. Learn 6 key benefits, for intent analysis business software with Wavity. Wavity Team Read More View All Resources EXPERIENCE THE POWER OF WAVITY FOR YOUR BUSINESS We've helped countless businesses minimize the time investment, technical resources, and learning curve required to integrate a robust operational tracking system - all at an affordable price. Don't take our word for it; experience the Wavity difference firsthand with our free trial. Get Started Today! FREE TRIAL Choose a topicPick a SolutionHelp and Service DeskWork And Project ManagementAutomate WorkflowsSaaS-Ify Homegrown ApplicationsCustomer Relationship Management (CRM) Phone number Work Email “With Wavity, we can deliver an application solution to our users within days or weeks, compared to the months or even years it would take with traditional development methods.” Thank you! Your Free Trial request has been submitted! Please wait for our email. Oops! Something went wrong while submitting the form. GET STARTED Choose a topicPick a SolutionHelp and Service DeskWork And Project ManagementAutomate WorkflowsSaaS-Ify Homegrown ApplicationsCustomer Relationship Management (CRM) Choose a planPick a PlanStandardProfessionalEnterprise Phone number Work Email “With Wavity, we can deliver an application solution to our users within days or weeks, compared to the months or even years it would take with traditional development methods.” Thank you! Your Free Trial request has been submitted! Please wait for our email. Oops! Something went wrong while submitting the form. CONTACT US We're here to answer all your questions! Connect with our Sales Team today to get more information on our pricing. Company * Full Name * Phone number * Email * Tell us a little about your requirement * “With Wavity, we can deliver an application solution to our users within days or weeks, compared to the months or even years it would take with traditional development methods.” Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. A modern SaaS platform which makes business very frictionless for your internal teams as well as customers and partners at a price that will not break the bank. UsA Contact Info contact@wavity.com 1-800-103-5895 QUICK LINKS PlatformSolutionsDocumentationSupportRequest a DemoCareersPrivacy PolicyTerms of Service Newsletter Thank you! You are now subscribed to our newsletter! Oops! Something went wrong while submitting the form. All rights reserved. Copyright 2023 © Wavity, Inc.