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About us

News + EventsLife At AugintelAugintel and AWS
SOLUTION

RESOURCESCHILD WELFAREBehavioral Health
Customers

Customer Hub



The Problem


+80% OF CLIENT AND PATIENT DATA IS BURIED IN CASE NOTES.

Health and social services workers are bogged down with unmanageable amounts of
records. Our software turns the data buried in those records into actionable
insights.
how we help


AUTOMATICALLY HIGHLIGHT IMPACTFUL INDICATORS AND TRENDS.

We use Natural Language Processing – the application of data science to language
– to reveal risks, strengths, relationships, and social determinants of health
across case or patient notes.
The results


DELIVER BETTER CARE THROUGH DEEPER UNDERSTANDING.

We empower caseworkers and clinicians with the information they need to make
impactful decisions, and allow supervisors to maximize quality of care
delivered.
June 6, 2019
11am
Author: J. Mercado
Mrs. Dobson acknowledged her substance abuse and agreed to enroll in a rehab
program. Acknowledged the impact of her substance abuse on Zoe.


SUPERVISORS

Maximize
quality of care


QUALITY SPECIALIST

Get the complete picture, FASTER


CLINICIANS

Get the complete picture, FASTER


EXECUTIVES

Optimize Programs & operations


ZOE

Clients Experience better outcomes
April 6, 2019
9:30am
Author: J. Mercado
Mrs. Dobson acknowledged her substance abuse and agreed to enroll in a rehab
program. Acknowledged the impact of her substance abuse on Zoe.

May 8, 2019
10am
Author: J. Mercado
Mrs. Dobson acknowledged her substance abuse and agreed to enroll in a rehab
program. Acknowledged the impact of her substance abuse on Zoe.

Risks
June 6, 2019
11am
Author: J. Mercado
Mrs. Dobson acknowledged her substance abuse and agreed to enroll in a rehab
program. Acknowledged the impact of her substance abuse on Zoe.
Strengths
Relationships
March 7, 2021
11am
Author: J. Mercado
Mrs. Dobson acknowledged her substance abuse and agreed to enroll in a rehab
program. Acknowledged the impact of her substance abuse on Zoe.

May 8, 2021
10am
Author: J. Mercado
Mrs. Dobson acknowledged her substance abuse and agreed to enroll in a rehab
program. Acknowledged the impact of her substance abuse on Zoe.

May 8, 2021
10am
Author: J. Mercado
Mrs. Dobson acknowledged her substance abuse and agreed to enroll in a rehab
program. Acknowledged the impact of her substance abuse on Zoe.

June 6, 2021
11am
Author: J. Mercado
Mrs. Dobson acknowledged her substance abuse and agreed to enroll in a rehab
program. Acknowledged the impact of her substance abuse on Zoe.|

1


UNIFY

Centralize narrative data from case notes, forms, and records.
2


ANALYZE

Identify critical content through AI and natural language processing.
3


HIGHLIGHT

Reveal risks and strengths across case histories.
How it Works



HEALTH AND SOCIAL SERVICES PROFESSIONALS ARE MORE PROACTIVE WITH AUGINTEL.

Book a Demo
For All Users



SEARCH ACROSS CASE RECORDS, INSTANTLY.

Our software scans, tags, and catalogues the most important people, events, and
actions in your case notes so you can find anything at a moment’s notice.

For CLinicians



REVIEW ENTIRE CASE HISTORIES IN MINUTES.

Our Case Dashboard gets you up to speed quicker by revealing clinical risks
described within notes and mapping the progression of those risks over the life
of the case.
For Executives



A BIRD’S-EYE VIEW FOR ALL CASES, AGENCY-WIDE.

Supervisors, quality specialists, and executives can now customize a dashboard
of key quality indicators and alerts to monitor and intervene based on hard
data.

For Supervisors



DELIVER MEASURABLY BETTER CARE.

Drill down from organizational quality issues to the individual cases that are
causing them. Identify high-performing staff and spread best practices.


FOR ZOE

Client



FOR CASEWORKERS, CLINICIANS
& FRONTLINE STAFF

Spend more time impacting families, and less time digging through data.
Automatically surface relevant risks, strengths, and social determinants.
Respond to situations faster with customizable early warning alerts.
Track the qualitative and quantitative outcomes for clients over time.


FOR SUPERVISORS
& EXECUTIVES

Use data to coach and optimize your team’s performance.
Reduce risks with our customizable early warning and alert system.
Automatically monitor quality, compliance, and delivery of care.
Optimize reimbursements, referrals, and eligible services.
You count on Us



MAKING MEASURABLE DIFFERENCE IN CARE.

Our AI-based platform gives staff the tools to maximize the quality of care they
deliver and helps your organization be data-driven in achieving your mission.
Book a Demo
12
minutes to understand a 12 year case summary

90
minutes saved per case per case worker per week

25%
Better understanding of cases

WHY WE EXIST



TECHNOLOGY THAT HELPS YOU BE MORE HUMAN.

No technology will ever know how to deliver care better than you do – but it can
help you thoroughly understand your cases in a fraction of the time it takes
today.
applications:

Child Welfare
Disabilities Care
Behavioral Health
Value-based Care
Foster Care
Public Health
Learn More About Us


TESTIMONIALS

Previous

"I recalled that much earlier in the case, there had been mention of other
relatives. But the file was huge. Using Augintel, I quickly found those notes
and identified a grandmother. I was able to place the child with the grandmother
and avoid that child going to foster care"

- CRISTY BEARDEN, CASEWORKER

"To be able to quickly scan and access case notes across multiple domains such
as health, education, and family engagement has improved our review, training,
supervision, and risk mitigation practices"

- VERNON BROWN, CEO ASPIRANET

"I recalled that much earlier in the case, there had been mention of other
relatives. But the file was huge. Using Augintel, I quickly found those notes
and identified a grandmother. I was able to place the child with the grandmother
and avoid that child going to foster care"

- CRISTY BEARDEN, CASEWORKER

“I love the way you do things. You are so transparent – you show us the data,
and we discuss it every step along the way.”

- MARYN FORMLEY, KIDS SUPERVISOR OPERATIONS LEAD, ALLEGHENY COUNTY DHS

"I recalled that much earlier in the case, there had been mention of other
relatives. But the file was huge. Using Augintel, I quickly found those notes
and identified a grandmother. I was able to place the child with the grandmother
and avoid that child going to foster care"

- CRISTY BEARDEN, CASEWORKER

"To be able to quickly scan and access case notes across multiple domains such
as health, education, and family engagement has improved our review, training,
supervision, and risk mitigation practices"

- VERNON BROWN, CEO ASPIRANET

"I recalled that much earlier in the case, there had been mention of other
relatives. But the file was huge. Using Augintel, I quickly found those notes
and identified a grandmother. I was able to place the child with the grandmother
and avoid that child going to foster care"

- CRISTY BEARDEN, CASEWORKER

“I love the way you do things. You are so transparent – you show us the data,
and we discuss it every step along the way.”

- MARYN FORMLEY, KIDS SUPERVISOR OPERATIONS LEAD, ALLEGHENY COUNTY DHS

"I recalled that much earlier in the case, there had been mention of other
relatives. But the file was huge. Using Augintel, I quickly found those notes
and identified a grandmother. I was able to place the child with the grandmother
and avoid that child going to foster care"

- CRISTY BEARDEN, CASEWORKER

"To be able to quickly scan and access case notes across multiple domains such
as health, education, and family engagement has improved our review, training,
supervision, and risk mitigation practices"

- VERNON BROWN, CEO ASPIRANET

"I recalled that much earlier in the case, there had been mention of other
relatives. But the file was huge. Using Augintel, I quickly found those notes
and identified a grandmother. I was able to place the child with the grandmother
and avoid that child going to foster care"

- CRISTY BEARDEN, CASEWORKER

Next
Blog Posts, Case Studies & News Articles



SEE HOW WE THINK ABOUT THE WORK.

Our purpose is to build new ways for caseworkers, supervisors, and agencies to
put their clients at the center of care. Here’s a look at how we create social
service solutions that impact our communities.
Blog


DIFFERENTIATING NATURAL LANGUAGE PROCESSING (NLP) AND PREDICTIVE ANALYTICS

In the first of a series of blogs that look at artificial intelligence (AI) in
health and human services, Augintel data scientist, Gus Carlock examines the
differences between predictive analytics and NLP
Read on
Blog


SUPPORTING THE WORKFORCE DEVELOPMENT FRAMEWORK WITH NLP


Read on
Blog


FAMILIES DON'T FIT IN BOXES


Read on
Blog


THE EMPHASIS ON CHANGE AT THE APHSA NATIONAL SUMMIT

The theme at the APHSA was "now is the time" for innovation and change.
Read on
Blog


FLIPPING THE SCRIPT ON CCWIS A DIFFERENT APPROACH TO CCWIS AND TECH
MODERNIZATION

Our friend Carole Hussey, CEO Evolv Strategies and longtime child welfare
technology expert looks at a different approach to CCWIS
Read on
Blog


HIMSS '22 REFLECTIONS

Our team attended HIMSS '22 which included attending many informative sessions,
visits to the exhibit floor and countless great conversations.
Read on
Blog


AI FOR CHILD WELFARE

The increased focus on the Natural Language Processing capabilities of AI mean
that companies are investing in developing NLP solutions. Nowhere is that more
important than child welfare.
Read on


Drop us a line if you would like to learn more about life at Augintel



DROP US A LINE FOR 
MORE INFORMATION OR TO SCHEDULE A DEMO



We see and hear about the challenges faced by frontline staff and agency leaders
every day, and we’d love to learn more about how we can help overcome the
specific challenges you face.


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