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 * Contacting Us
 * Section A: Our Collection, Use, and Disclosure of Personal Information
   
   * The Categories of Personal Information We Collect
   * Where We Collect Personal Information From
   * How We Use Your Personal Information
   * Who We Disclose Personal Information To
   * International Transfers of Personal Information
   * Supplemental Privacy Disclosures
 * Section B: Your Rights and Controls
   
   * Your Privacy Rights
   * Communication and Marketing Preferences
   * Advertising Choices (Netflix Ad Supported Subscription Plans)
   * Cookie Choices
   * Contact and Questions
 * Section C: Access to Account and Profiles
 * Section D: Cookies and Internet Advertising
   
   * Use of Cookies
   * Cookies and Similar Technologies, Pixel Tags, and Resettable Device
     Identifiers
   * Why Does Netflix Use These Technologies?
   * How can I exercise choice regarding these technologies?
 * Section E: Other Important Privacy Disclosures
   
   * Sharing Functionality in our Service
   * Security
   * Retention of Personal Information
   * Other Websites, Platforms and Applications
   * Kids
   * Changes to this Privacy Statement
 * Section F: Supplemental Privacy Disclosures for Certain Services and Regions
 * Netflix Games Supplemental Privacy Disclosures
   
   * The Categories of Personal Information We Collect
   * How We Use Your Personal Information
   * Who We Disclose Personal Information To
   * Other Players
   * Games on TV and on Netflix.com
 * Supplemental Privacy Disclosures for US Residents
   
   * Notice to California Residents
   * Notice at Collection
   * Personal Information We Collect
   * Sources of personal information
   * Uses of Personal Information
   * Categories of Personal information disclosed for a business purpose
   * Categories of Personal Information Sold or Shared
   * Business purpose of selling or sharing personal information
   * Retention of Personal Information
   * Your California Privacy Rights
   * Notice of Financial Incentives
   * Personal Information Rights under US State Privacy Laws
   * Sale and Use of Personal Information for Targeted Advertising Purposes
   * Use of De-Identified Information
   * Other Personal Information Rights under US State Privacy Laws
   * Use of Authorized Agents
   * Appeals

 * Contacting Us
 * Section A: Our Collection, Use, and Disclosure of Personal Information
   
   * The Categories of Personal Information We Collect
   * Where We Collect Personal Information From
   * How We Use Your Personal Information
   * Who We Disclose Personal Information To
   * International Transfers of Personal Information
   * Supplemental Privacy Disclosures
 * Section B: Your Rights and Controls
   
   * Your Privacy Rights
   * Communication and Marketing Preferences
   * Advertising Choices (Netflix Ad Supported Subscription Plans)
   * Cookie Choices
   * Contact and Questions
 * Section C: Access to Account and Profiles
 * Section D: Cookies and Internet Advertising
   
   * Use of Cookies
   * Cookies and Similar Technologies, Pixel Tags, and Resettable Device
     Identifiers
   * Why Does Netflix Use These Technologies?
   * How can I exercise choice regarding these technologies?
 * Section E: Other Important Privacy Disclosures
   
   * Sharing Functionality in our Service
   * Security
   * Retention of Personal Information
   * Other Websites, Platforms and Applications
   * Kids
   * Changes to this Privacy Statement
 * Section F: Supplemental Privacy Disclosures for Certain Services and Regions
 * Netflix Games Supplemental Privacy Disclosures
   
   * The Categories of Personal Information We Collect
   * How We Use Your Personal Information
   * Who We Disclose Personal Information To
   * Other Players
   * Games on TV and on Netflix.com
 * Supplemental Privacy Disclosures for US Residents
   
   * Notice to California Residents
   * Notice at Collection
   * Personal Information We Collect
   * Sources of personal information
   * Uses of Personal Information
   * Categories of Personal information disclosed for a business purpose
   * Categories of Personal Information Sold or Shared
   * Business purpose of selling or sharing personal information
   * Retention of Personal Information
   * Your California Privacy Rights
   * Notice of Financial Incentives
   * Personal Information Rights under US State Privacy Laws
   * Sale and Use of Personal Information for Targeted Advertising Purposes
   * Use of De-Identified Information
   * Other Personal Information Rights under US State Privacy Laws
   * Use of Authorized Agents
   * Appeals


PRIVACY STATEMENT

This Privacy Statement explains how we collect, use, and disclose your personal
information when you use the "Netflix service” to access “Netflix content” as
those terms are defined in the Netflix Terms of Use (netflix.com/terms). It also
explains what privacy rights you have and how to exercise them. Certain
functionalities or apps that are part of the Netflix service may also provide
you with contextual privacy information or choices, in addition to the
information and choices described in this Privacy Statement. Please note that
this Privacy Statement may be easier to navigate when viewed on your web
browser.

To see our California Consumer Privacy Act (CCPA) Privacy Notice, including
“Notice at Collection” details, please click on the link, go to
netflix.com/privacy#ccpa, or scroll down to the “Supplemental Privacy
Disclosures for US Residents” section.


CONTACTING US

For questions about this Privacy Statement, our use of your personal
information, or how to exercise your privacy rights, please contact our Data
Protection Officer/Privacy Office at privacy@netflix.com. For general questions
about the Netflix service, your account, or how to contact customer service,
please visit help.netflix.com.

Information about the specific Netflix entity (or entities) that are responsible
for your personal information (known as the “data controller” in certain
countries) is available at netflix.com/legal/corpinfo.


SECTION A: OUR COLLECTION, USE, AND DISCLOSURE OF PERSONAL INFORMATION


THE CATEGORIES OF PERSONAL INFORMATION WE COLLECT

We collect the following categories of personal information about you:

 * Personal details: When you create your Netflix account, we collect your
   contact information (such as your email address) and authentication
   information for your login (such as a password). Depending on how you
   subsequently set up your account and method of payment, and which features
   you use, we also collect one or more of the following: first and last name,
   phone number, postal address, and other identifiers you provide to us. If you
   subscribe to an ad supported subscription plan, we also collect gender and
   date of birth.

 * Payment details: We collect your payment details, and other information to
   process your payments, including your payment history, billing address, and
   gift cards you have redeemed.

 * Netflix account/profile information: We collect information that is
   associated with your Netflix account and/or Netflix profiles on your account
   (such as profile name and icon, Netflix game handle, ratings and feedback you
   provide for Netflix content), “My List” (watch list of titles), “continue
   watching” information, account/profile settings, and choices in connection
   with your use of the Netflix service.

 * Usage information: We collect information about your interaction with the
   Netflix service (including playback events, such as play, pause, etc.),
   choices made when engaging with interactive titles, your Netflix game
   activity (such as gameplay, game use and interaction information, and
   progress or saved game information), Netflix viewing and gaming history,
   search queries on the Netflix service, and other information about your use
   and interaction with the Netflix service (such as app clicks, text input,
   time and duration of access, and camera/photo access for QR-code and similar
   functionality).

 * Advertising information: If you subscribe to an ad supported subscription
   plan, we collect information about the ads on Netflix (“Advertisements,” as
   defined in the Netflix Terms of Use) that you view or interact with, device
   information (such as resettable device identifiers), IP addresses, and
   information provided by Advertising Companies (such as information about your
   likely interests they have collected or inferred from your visits to other
   websites and apps). We use this information to display Advertisements to you
   in the Netflix service (including behavioral advertisements in accordance
   with your preferences).

 * Device and network information: We collect information about your computer or
   other Netflix capable devices you might use to access our service (such as
   smart TVs, mobile devices, set top boxes, gaming systems, and other streaming
   media devices), your network, and network devices. The information includes:
   
   * device IDs or other unique identifiers, including for your network devices
     (such as your router), and devices that are Netflix capable on your
     network;
   
   * IP addresses (which can be used to tell us the general location of your
     device, such as your city, state/province, and postal code);
   
   * device and software characteristics (such as type and configuration),
     referring source (for example, referrer URLs), standard web browser and
     mobile app log information, and connection information including type (such
     as wifi or cellular);
   
   * performance data such as crash reports, timestamps, and debug log messages;
     and
   
   * cookie data, resettable device identifiers, advertising identifiers and
     other unique identifiers (described below in the section “Cookies and
     Internet Advertising”).

 * Communications: If you communicate with Netflix (such as contacting customer
   support via online chat or voice call), engage in our surveys or feedback
   requests (such as when you cancel), we collect the contents of such
   communications. We also collect details of communications that we send you
   (such as via email, push notifications, text message, or within the Netflix
   service), and information about your interaction and engagement with these
   communications.


WHERE WE COLLECT PERSONAL INFORMATION FROM

We collect your personal information from the following sources:

 * Directly from you: When you register with the Netflix service, update your
   Netflix account or profile, correspond with us, or respond to our surveys,
   you may provide (and we will collect) the following categories of personal
   information: personal details, payment details, Netflix account/profile
   information, and communications.

 * Automatically when you use our service: We automatically collect the
   following categories of personal information in connection with your use of
   the Netflix service: Netflix account/profile information, usage information,
   advertising information, device and network information, and communications.

 * From Partners whose products and services you use: We may collect the
   following categories of personal information about you from third parties
   whose services you use to access, pay for, or interact with the Netflix
   service (“Partners”): personal details, payment details, usage information,
   and device and network information. The categories of personal information
   that Partners provide to us will vary depending on the nature of the Partner
   and your relationship with them. Our Partners may include your TV
   manufacturer, internet service provider, streaming media device provider,
   mobile phone carriers, or other companies who collect payment for the Netflix
   service. For example, Partners may provide us:
   
   * personal details (such as your email address), device and network
     information (such as IP addresses, device IDs, or other unique
     identifiers), or other personal information in order to activate the
     Netflix service, or present Netflix content to you through portions of the
     Partner’s user interface;
   
   * payment details (such as associated pre-paid promotions and billing
     information) if they are assisting with billing or collecting payment for
     the Netflix service; and
   
   * search queries and commands applicable to Netflix that you make through
     Partner devices or voice assistance platforms.

 * From other sources: We may collect the following categories of personal
   information about you from other sources: personal details, payment details,
   and device and network information. These sources include:
   
   * Service Providers such as vendors, agents, and contractors that collect or
     provide personal information to Netflix in connection with services they
     perform on our behalf (“Service Providers”). This may include Service
     Providers such as those that:
     
     * help us determine a general geographic location based on your IP address
       in order to customize our service and for other uses consistent with this
       Privacy Statement;
     
     * provide us with information to secure our systems, prevent fraud, and
       help us protect the security of Netflix and our users;
     
     * provide us with payment processing services including payment or balance
       information, or updates to that information; and
     
     * provide Netflix games, or portions or features of those games, as part of
       the Netflix service (for example, some Netflix games are licensed from
       and run by Service Providers).
   
   * Netflix Marketing Providers when you interact with marketing campaigns
     promoting the Netflix service or Netflix content (such as our ads on third
     party services). Please see the “Cookies and Internet Advertising” section
     below for details.
   
   * Third-party sites and forums where we provide support for the Netflix
     service (such as an online support forum for Netflix customer support or
     for a particular Netflix game).
   
   * Publicly available sources such as public posts on social media platforms
     (for example, where you have tagged Netflix in a publicly-available social
     media post, or shared or liked content we have made available on social
     media) and other information available through public databases, in
     accordance with applicable laws.

 * Advertising Companies: If you subscribe to an ad supported subscription plan,
   we may collect advertising information about you from other sources,
   including (collectively referred to as “Advertising Companies”):
   
   * Advertisers that run Advertisements on Netflix (“Advertisers”) may provide
     us with unique identifiers (for example, cookies or resettable device
     identifiers), demographic information and other information (such as
     information about your likely interests they have collected or inferred
     based on your activities online) in order to deliver Advertisements;
   
   * service providers that facilitate the sale, operations, and management of
     Advertisements (“Ad Service Providers”);
   
   * ad measurement companies that support Netflix and Advertisers in
     understanding the effectiveness of Advertisements run on Netflix (“Ad
     Measurement Companies”); and
   
   * online and offline information providers to support Advertisements (for
     example, by providing your general location information based on your
     device’s IP address, such as city, state, and postal code).


HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to provide, maintain, improve, and promote the
Netflix service, and to communicate with you. This involves using the categories
of personal information listed above for the following purposes:

 * To provide our service including all features and functionalities, websites
   and apps, user interfaces, and content and software associated with the
   Netflix service. This includes personalized recommendations for Netflix
   content that we think will be of interest to you (learn more regarding
   recommendations for shows and movies: netflix.com/recommendations). This may
   also include personalizing the features and functionalities of the service
   (such as the way in which the recommendations are presented to you), and
   localizing Netflix content relevant to your geography in compliance with our
   content partners’ licensing terms. We use the following categories of
   personal information for this purpose: personal details, Netflix
   account/profile information, usage information, device and network
   information, and communications.

 * To administer and operate our business including purposes such as processing
   payments and any gift cards you redeem, sending transactional communications
   to you (such as confirmation of subscription start date or information about
   changes to your account), determining your internet service provider to
   support network troubleshooting issues, responding to your inquiries and
   requests, and assisting you with operational requests such as password
   resets. We use the following categories of personal information for this
   purpose: personal details, payment details, Netflix account/profile
   information, usage information, device and network information, and
   communications.

 * To research, analyze, and improve our services such as analyzing and
   understanding our audience to improve our services and optimize Netflix
   content selection and service delivery. This may also include processing your
   personal information in connection with any surveys you participate in. We
   use the following categories of personal information for this purpose:
   personal details, payment details, Netflix account/profile information, usage
   information, device and network information, and communications.

 * To enable Partner integrations and promotions so that our Partners can
   promote the Netflix service and make it available to you through Partner
   devices and integrations, based on the specific relationship you have with
   the Partner. We use the following categories of personal information for this
   purpose: personal details, payment details, Netflix account/profile
   information, usage information, device and network information, and
   communications.

 * To send marketing and informational messages including news and promotional
   communications about our service, new features, available Netflix content,
   and special offers, as well as Netflix marketing on third party services. Any
   of these messages, including Netflix marketing on third party services, may
   be personalized for you or your likely interests. Please see the section
   “Communication Preferences” below to change your communications preferences.
   To understand your choices in connection with Netflix’s marketing on third
   party services, please see the “Cookies and Internet Advertising” section
   below. Depending on the nature of the message we send, we may use the
   following categories of personal information for this purpose: personal
   details, Netflix account/profile information, usage information, device and
   network information, and communications.

 * To operate our ad supported subscription plan including to provide, analyze,
   administer, enhance, optimize, select, and deliver Advertisements. We use the
   following categories of personal information for this purpose: personal
   details, Netflix account/profile information, usage information, advertising
   information, and device and network information.
   
   We use your personal information to present you with Advertisements. Some of
   our Advertisements may be behavioral advertisements (“behavioral
   advertisements” are those that are selected based on information about your
   use and/or interactions with unaffiliated third party services). Within our
   ad supported subscriptions plan, behavioral advertisements may be based on
   information regarding your use and/or interactions with unaffiliated third
   party services provided to us by Advertising Companies (see definition
   above). Please see the section “Advertising Choices” below to learn about
   your choices.

 * For safety, security, and fraud prevention including to secure our systems,
   protect our business, and to investigate, prevent, and detect prohibited or
   illegal activities and other security/technical issues. We use the following
   categories of personal information for this purpose: personal details,
   payment details, Netflix account/profile information, usage information,
   advertising information, device and network information, and communications.

 * To comply with law and enforce our Terms of Use including to satisfy
   applicable law, regulation, legal process, or governmental request, and to
   protect against harm to the rights, property or safety of Netflix, its users
   or the public, as required or permitted by law. This also includes enforcing
   our terms, such as determining whether and for which Netflix signup offers
   you are eligible and whether a particular device is permitted to use the
   account consistent with our Terms of Use. We use the following categories of
   personal information for this purpose: personal details, payment details,
   Netflix account/profile information, usage information, advertising
   information, device and network information, and communications.


WHO WE DISCLOSE PERSONAL INFORMATION TO

We may disclose your personal information to the following parties:

 * The Netflix family of companies: We share your personal information among the
   Netflix family of companies (see help.netflix.com/legal/corpinfo) as needed
   for the following purposes: to provide our service; to administer and operate
   our business; to research, analyze, and improve our services; to enable
   Partner integrations and promotions; to send marketing and informational
   messages; to operate our ad supported subscription plan; for safety,
   security, and fraud prevention; and to comply with law and enforce our Terms
   of Use.

 * Service Providers: We use Service Providers to perform services on our behalf
   or to assist us with the provision of services to you. For example, we use
   Service Providers to provide communications, security, infrastructure and IT
   services, game-related services, to personalize and improve our service, and
   to process payments. We do not authorize them to use or disclose your
   personal information except in connection with providing their services
   (which may include maintaining and improving their services). To help
   maintain the safety and security of our service and users, we and our Service
   Providers may monitor and record message content (such as chat functionality)
   to identify harmful behavior, security risks, and violations of our Terms of
   Use and community guidelines. Our Service Providers may process your personal
   information for the following purposes: to provide our service; to administer
   and operate our business; to research, analyze, and improve our services; for
   safety, security, and fraud prevention; and to comply with law and enforce
   our Terms of Use.

 * Partners: If you have a relationship with one or more of our Partners, we may
   share certain personal information with them to fulfill your requests in
   compliance with applicable law. For example, depending on what Partner
   services you use, we may share personal information so that Netflix content
   and features can be suggested to you in the Partner’s user interface.
   Partners may process your personal information for the following purposes: to
   administer and operate our business; to research, analyze, and improve our
   services; to enable Partner integrations and promotions; and to send
   marketing and informational messages.

 * Netflix marketing providers: When we market Netflix on third party services,
   some of those services, as well as the marketing Service Providers that we
   use to purchase, deliver, optimize, or measure our marketing (collectively
   “Netflix Marketing Providers”) may receive information from us (for example,
   the steps completed in Netflix membership process). Common uses of this type
   of information are to measure the effectiveness and optimize our marketing
   campaigns, and to avoid marketing to a device of a person that is already a
   Netflix member. Netflix uses contractual and technical measures designed to
   prevent Netflix Marketing Providers from accessing information regarding
   specific shows or movie title selections you make, URLs you land on, or shows
   or movies you have watched on our service. We do not share information about
   title selections of shows or movies you have watched on our service. Netflix
   Marketing Providers may process your personal information for the following
   purposes: to research, analyze, and improve our services; and to send
   marketing and informational messages.

 * Advertising Companies: If you subscribe to an ad supported subscription plan,
   we may share certain personal information with Advertising Companies (see
   definition above) in order to select Advertisements shown on Netflix, to
   facilitate interaction with Advertisements, and to measure and improve
   effectiveness of Advertisements. These companies may process your personal
   information for the following purposes: to operate our ad supported
   subscription plan.

 * Promotional collaborations: We may collaborate with third parties to offer
   promotions. To fulfill these types of promotions, we and the third parties
   may use your personal information for the following purposes: to enable
   Partner integrations and promotions; and to send marketing and informational
   messages.

 * Corporate transactions: In connection with a reorganization, restructuring,
   merger or sale, or other transfer of assets, we will transfer personal
   information provided the receiving party agrees to respect your personal
   information in a manner that is consistent with this Privacy Statement. We
   may disclose your personal information in such instances for the following
   purposes: to provide our service; to administer and operate our business; to
   research, analyze, and improve our services; to enable Partner integrations
   and promotions; to send marketing and informational messages; to operate our
   ad supported subscription plan; for safety, security, and fraud prevention;
   and to comply with law and enforce our Terms of Use.

 * Safety, security and fraud prevention: Netflix and its Service Providers may
   disclose your personal information to third parties where we reasonably
   believe disclosure is needed for the purpose of: safety, security, and fraud
   prevention.

 * Compliance with law and enforcing our Terms of Use: We may disclose your
   personal information as necessary to comply with applicable law, regulation,
   legal process, or governmental request, and processing necessary to protect
   against harm to the rights, property or safety of Netflix, its users or the
   public, as required or permitted by law. We may disclose personal information
   for the following purpose: to comply with law and enforce our Terms of Use.


INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION

Netflix operates from various countries around the world, as do its Service
Providers, Partners, and other third parties to whom we may need to disclose
your personal information, as described above. This means that when you use or
interact with Netflix, your personal information may be transferred to other
countries that have different data protection laws than those where you reside.

However, whenever we transfer personal information to other countries, we ensure
that the personal information is transferred in accordance with applicable data
protection laws and this Privacy Statement. Specifically, we use a variety of
contractual, technical, and organizational measures as appropriate for such
transfers, including data protection agreements, technical protections, and
practices to challenge disproportionate or unlawful government authority
requests. You can find out more about how we disclose and transfer your personal
information internationally here:
help.netflix.com/legal/personal-information-international-transfers.


SUPPLEMENTAL PRIVACY DISCLOSURES

We provide supplemental information regarding certain aspects of the Netflix
service (such as certain Netflix games features) in the section “Supplemental
Privacy Disclosures for Certain Services and Regions” below. In addition, data
protection laws in certain countries or regions may require us to provide
additional or different information to disclosures above in this Privacy
Statement. Where this is the case, such information is also provided in the
section “Supplemental Privacy Disclosures for Certain Services and Regions”
below.


SECTION B: YOUR RIGHTS AND CONTROLS


YOUR PRIVACY RIGHTS

 * Access, correct, update, or delete your personal information: You have a
   right to confirm whether we process your personal information and to access
   and receive a copy of the personal information we process about you. You may
   also correct or update out-of-date or inaccurate personal information or
   request that we delete personal information that we hold about you.
   
   To request a copy of your personal information, please visit
   netflix.com/account/getmyinfo. In addition, under the "Account" section of
   our website, you can access and update information about your account,
   including your contact information, payment information, and various related
   information about your account. You must be logged in to access the "Account"
   section.
   
   For information about deletion, removal, and retention of personal
   information, please see: help.netflix.com/node/100625.

 * Portability and downloading a copy of your personal information: You can
   request portability of or download a copy of your personal information. If
   you are the account owner, to download a copy of your personal information go
   to: netflix.com/account/getmyinfo. For more information, please see:
   help.netflix.com/node/100624.

 * Objection, restriction, and withdrawal of consent: You can object to or
   request that we restrict processing of your personal information. If we have
   collected and are processing your personal information with your consent,
   then you can withdraw your consent at any time. Withdrawing your consent will
   not affect the lawfulness of any processing we conducted prior to your
   withdrawal, nor will it affect processing of your personal information
   conducted in reliance on lawful processing grounds other than consent. For
   more information, please see help.netflix.com/node/100637.

 * Right to complain: You have the right to complain to a data protection
   authority about our processing of your personal information but we encourage
   you to first contact us with any questions or concerns.

 * Right not to be subject to automated decision making: You may have a right
   not to be subject to a decision made solely using automated means, where such
   decision would have a legal effect on you or produce a similarly significant
   effect.

You can exercise the rights described above when we receive a verified request
in accordance with applicable law.


COMMUNICATION AND MARKETING PREFERENCES

 * Email and Text Messages. If you no longer want to receive certain
   communications from us via email or text message, please access the
   “Notification settings” option for the relevant profile within the “Account”
   section of our website. Alternatively, click the “unsubscribe” link in the
   email or reply STOP (or as otherwise instructed) to the text message (note:
   you may receive a confirmation text message in this case). Please note that
   you cannot unsubscribe from transactional messages from us, such as messages
   relating to your account transactions.

 * Push Notifications. You can choose to receive mobile push notifications from
   Netflix. Netflix will send you push notifications from time to time in
   accordance with any notification preferences you have set on your mobile
   device. If you later decide you no longer want to receive these
   notifications, you can use your mobile device’s settings to turn them off (or
   via the “Notification settings” described in the preceding section). Please
   note that individual Netflix games may have their own push notifications (you
   can use your mobile device's settings functionality to turn them off). We
   also offer push notifications on certain web browsers. If you agree to
   receive those notifications and later decide you no longer want to receive
   them, you can use your browser’s settings to turn them off.

 * Matched Identifier Communications from Netflix. Some third party services
   allow us to reach users with online marketing about Netflix content or the
   Netflix service by sending privacy protected contact information to the third
   party. Privacy protected contact information means we use deidentification
   technologies to convert the original contact information (such as an email
   address or phone number) into a value (typically a long alphanumeric sequence
   of characters) to keep the original information from being revealed. The
   third party compares Netflix’s privacy protected contact information with
   privacy protected contact information in its own database and there will be a
   match only if you have used the same contact information with Netflix and the
   third party. If there is a match, Netflix can then choose whether or not to
   send Netflix marketing to you on that third party service, and can optimize
   and better measure the effectiveness of such marketing. You can indicate your
   choices in the “Privacy and data settings” (for the relevant profile) within
   the “Account” section of our website.

 * Marketing of the Netflix service using cookies and similar technologies. To
   exercise choice around cookies or resettable device IDs collected for
   marketing of the Netflix service or Netflix content on third party service,
   please use the tools described in the “Cookies and Internet Advertising”
   section below.


ADVERTISING CHOICES (NETFLIX AD SUPPORTED SUBSCRIPTION PLANS)

 * Behavioral Advertising Choices
   
   If you subscribe to an ad supported subscription plan, we can present you
   with Advertisements, including behavioral advertisements. If you do not want
   to be presented with behavioral advertisements, you can indicate your choices
   by changing the “Behavioral Advertising” setting located in the “Privacy and
   data settings” menu (for the relevant profile) of the “Account” section of
   our website.
   
   When you choose to opt out of receiving behavioral advertisements, you will
   still see Advertisements, but they will not be behavioral advertisements. If
   you opt out, we may still collect and use the information for other purposes.
   
   An option to opt out is not provided in a Kids profile because we do not
   engage in behavioral advertising on Kids profiles.

 * Digital Advertising Alliance Opt Out Control
   
   Netflix supports the following self-regulatory programs, which provide
   additional privacy choices for behavioral advertising:
   
   * In Europe: European Interactive Digital Advertising Alliance (EDAA)
   
   * In Canada: AdChoices: Digital Advertising Alliance of Canada (DAAC) / Choix
     de Pub: l'Alliance de la publicité numérique du Canada (DAAC)
   
   * In the US: Digital Advertising Alliance (DAA)


COOKIE CHOICES

Your choices in connection with our use of cookies and similar technologies are
described in the “Cookies and Internet Advertising” section below.


CONTACT AND QUESTIONS

If you want to exercise any of your rights, or have a question regarding our
privacy practices, please contact our Data Protection Officer/Privacy Office at
privacy@netflix.com.


SECTION C: ACCESS TO ACCOUNT AND PROFILES

 * Sharing your account with others: As a Netflix member, if you share your
   account with others in your household, please ensure that they are aware of
   and have read this Privacy Statement. This Privacy Statement applies to their
   use of Netflix (except sections that only apply to the member, such as those
   related to payments). Please note that the member controls the Netflix
   account and all profiles, the information in the account and all profiles,
   and whether to share (or stop sharing) the account with individuals in their
   household.
   
   If you share or otherwise allow others to have access to your account, they
   may be able to see viewing information, account information in the “Account”
   section of the service, and game related information such as chat contents
   and saved game information. This remains true even when you use the profiles
   feature, although you can add a Profile Lock PIN on a profile (see
   help.netflix.com/node/114277). Please note that viewing history,
   recommendations, “continue watching” and similar information may be made
   available through various features and user experiences, such as Partner
   interfaces that are integrated with the Netflix service.

 * Profiles: Profiles allow users on a Netflix account to have a personalized
   Netflix experience, built around the Netflix content of interest to them, as
   well as separate watch histories. Please note that profiles are available to
   everyone who uses your Netflix account, so that anyone with access to your
   Netflix account can navigate to and use, edit or delete profiles, and
   information within or associated with the profile (although, as noted above,
   you can add a Profile Lock PIN on a profile). You should explain this to
   others with access to your account, and if you do not want them to use or
   change your profile, be sure to let them know. Profile users may be offered
   the opportunity to add an email address, phone number, or other information
   to the profile and will be provided with a notice at the time such
   information is provided (the “Profile Privacy Notice” applies – see
   help.netflix.com/legal/profileprivacy). We also have various parental
   controls available and you can learn more here: help.netflix.com/node/264.

 * Profile Transfers: The profile transfer feature on your account allows you
   and users with access to your account to transfer an eligible profile from
   your account to a separate account (including information such as viewing
   history and recommendations). You can change the setting for this feature in
   the “Account” section of our website. You can learn more here:
   help.netflix.com/node/122698.

 * Account Login Features: You may have the option to use certain account login
   features, such as email-based or text message-based login, or easier login to
   the Netflix app on certain devices. Please note that any device that is
   logged into your account will remain logged in unless you log out of those
   devices (following the instructions in the section below).

 * Removing device access to your Netflix account: To remove access to your
   Netflix account from devices that are logged into the account, visit the
   “Account” section of our website, locate the “Sign out of all devices”
   option, and follow the instructions to sign out of your devices. Users of
   public or shared devices should log out at the completion of each session. If
   you sell or return a computer or Netflix ready device, be sure to first log
   out. If you or other users on the account do not maintain the security of
   your email address, password, and signed-in devices, or fail to log out a
   device you sell or return, then subsequent users on that device will likely
   be able to access your Netflix account, including your personal information.


SECTION D: COOKIES AND INTERNET ADVERTISING


USE OF COOKIES

We, our Service Providers, Netflix Marketing Providers, and Advertising
Companies use cookies, other similar technologies (such as pixel tags), and
resettable device identifiers for various reasons. This section explains the
types of technologies used, what they do, and your corresponding choices. To
choose whether or not to receive cookies and similar technologies, please see
the section below “How can I exercise choice regarding these technologies?”


COOKIES AND SIMILAR TECHNOLOGIES, PIXEL TAGS, AND RESETTABLE DEVICE IDENTIFIERS

Cookies are small data files that are commonly stored on your device when you
access websites and online services. The text in a cookie contains a string of
numbers and letters that may uniquely identify a device and can contain other
information as well. This allows the web server to recognize your browser each
time it connects to that web server.

We use other technologies such as browser storage and plugins (for example,
HTML5, IndexedDB, and WebSQL). Like cookies, these other technologies may store
small amounts of data on a device. Pixel tags often work in conjunction with
cookies. In many cases, declining cookies will impair the effectiveness of pixel
tags associated with those cookies.

If you use a Netflix app (such as the main Netflix app, or a Netflix game app)
on a mobile device, tablet, or streaming media device, we may collect a
resettable device identifier from your device. Resettable device identifiers can
be used like cookies and are found on many mobile devices and tablets (for
example, the “Identifier for Advertisers” on Apple iOS devices and the “Google
Advertising ID” on Android devices), and certain streaming media devices. Like
cookies, resettable device identifiers are used to make online advertising more
relevant, and for analytics and optimization purposes.


WHY DOES NETFLIX USE THESE TECHNOLOGIES?

We use these types of technologies for various reasons, including to provide our
service (for example, by making it easy to access our service by remembering you
when you return); to administer and operate our business, to research, analyze
and improve our services (for example, to improve site performance, monitor
visitor traffic and actions on our site, and to test the effectiveness of our
user interface); to send marketing and informational messages (for example, to
deliver and tailor our marketing, and to understand interactions with our
emails, marketing, and marketing on third party services); to operate our ad
supported subscription plan; for safety, security and fraud prevention; and to
comply with law and enforce our Terms of Use. These technologies enable Netflix
Marketing Providers to collect personal information (such as the pages you visit
and device and network information) when you use our services, and Netflix
Marketing Providers may also collect information about your online activities
over time across different websites.

We use pixel tags in our emails to understand how members interact with our
services. Our use of pixel tags helps us understand when links within messages
are clicked, or the emails are opened.

Netflix uses resettable device identifiers to display marketing for our service
or Netflix content on third party services, and to operate our ad supported
subscription plan (including delivering Advertisements to you).

To learn more about the types of cookies used by Netflix, please click here.


HOW CAN I EXERCISE CHOICE REGARDING THESE TECHNOLOGIES?

 * To exercise choice regarding cookies
   
   For more information about cookies set through our service and to exercise
   choices regarding cookies, click here. We do not currently respond to web
   browser “do not track" signals.

 * To exercise choice regarding resettable device identifiers
   
   To exercise choice regarding Netflix’s use of resettable device identifiers
   (for marketing the Netflix service or Netflix content, or as used in
   connection with an ad supported subscription plan), please configure the
   appropriate setting on your device (usually found under "privacy" or "ads" in
   your device settings). If you choose not to allow this, you may still see
   marketing messages promoting Netflix (and Advertisements if you subscribe to
   an ad supported subscription plan) on that device but it will not be selected
   based on the use of a resettable device identifier. Note that your choice
   regarding the resettable device identifier is specific to that device.

 * To exercise choice regarding other similar technologies
   
   In addition to any choices we may offer you in the Netflix service, there are
   several ways to exercise choice regarding technologies that are similar to
   cookies, such as browser storage and plugins (for example, HTML5, IndexedDB,
   and WebSQL). For example, many popular browsers provide the ability to clear
   browser storage, typically in the settings or preferences area. See your
   browser's help function or support area to learn more. Most email clients
   have settings that allow you to prevent the automatic downloading of images,
   including pixel tags, and the automatic connection to the web servers that
   host those images. Other technologies may be cleared from within the
   application.

In addition to these choices, if you subscribe to an ad supported subscription
plan and want to exercise your choices for behavioral advertising on Netflix as
part of such plan, please see “Advertising Choices (Netflix Ad Supported
Subscription Plans)” above.


SECTION E: OTHER IMPORTANT PRIVACY DISCLOSURES


SHARING FUNCTIONALITY IN OUR SERVICE

You can use sharing functionality available in our service to disclose your
personal information in the following ways:

 * certain portions of our service may give you options to share information by
   email, text message, and social or other sharing applications, using the
   clients and apps on your device; and

 * social plugins and similar technologies that allow you to share information.

Social plugins and social applications are operated by third-party social
networks, and are subject to their terms of use and privacy policies. Similarly,
some Netflix game features may require use of a third party service, which is
subject to that service’s terms of use and privacy policy.


SECURITY

We use reasonable administrative, logical, physical, and managerial measures to
safeguard your personal information against loss, theft, and unauthorized
access, use and modification. These measures are designed to provide a level of
security appropriate to the risks of processing your personal information.

Unfortunately, no measures can be guaranteed to provide 100% security.
Accordingly, we cannot guarantee the security of your personal information.


RETENTION OF PERSONAL INFORMATION

We may retain personal information as required or permitted by applicable laws
and regulations, including to honor your choices, for our billing or records
purposes, and as otherwise necessary to fulfill the purposes described in this
Privacy Statement.

Specifically, we retain personal information for as long as necessary to provide
our service; to administer and operate our business; to research, analyze, and
improve our services; to operate our ad supported subscription plan; for safety,
security, and fraud prevention; and to comply with law and enforce our Terms of
Use. Our retention of personal information is based on many factors such as your
relationship with Netflix (for example, whether you are a current Netflix
member), the nature of the personal information, our legal obligations, and the
need to defend or resolve current or anticipated legal claims.

We take reasonable measures to destroy or de-identify personal information in a
secure manner when it is no longer required. For information about deletion,
removal, and retention of personal information, please see:
help.netflix.com/node/100625.


OTHER WEBSITES, PLATFORMS AND APPLICATIONS

The Netflix service may use, be provided through features operated by third
party platforms (such as the display of social media content, or the provision
of voice controls), or contain links to sites operated by third parties. In
addition, you may encounter third party applications that interact with the
Netflix service. These third parties have their own privacy policies.

For example, you may be able to access the Netflix service through platforms
such as smart TVs, mobile devices, set top boxes, gaming systems, and other
internet-connected devices. These platforms have separate privacy statements,
notices, and terms of use, which we recommend you review.

We may provide support for the Netflix service (such as an online support forum
for Netflix customer support, or a particular Netflix game). Information that
you post or make available on such sites and forums are publicly available
(unless otherwise noted on the site or forum).


KIDS

You must be at least 18 years of age or older (or the age of majority in your
country of residence) to subscribe to the Netflix service. Kids under this age
may only use the service with the involvement, supervision, and approval of a
parent or legal guardian. To assist parents or legal guardians, we have various
parental controls available and you can learn more here:
help.netflix.com/node/264.


CHANGES TO THIS PRIVACY STATEMENT

We will update this Privacy Statement from time to time in response to changing
legal, regulatory, or operational requirements. We will provide notice of any
such changes (including when they will take effect) as required by law. Your
continued use of the Netflix service after any such updates take effect will
constitute acknowledgement and (as applicable) acceptance of those changes. If
you do not want to acknowledge or accept any updates to this Privacy Statement,
you may cancel your account. To see when this Privacy Statement was last
updated, please see the "Last Updated" date below.

To see the prior version of the Privacy Statement, please go to
help.netflix.com/node/25095.


SECTION F: SUPPLEMENTAL PRIVACY DISCLOSURES FOR CERTAIN SERVICES AND REGIONS

The Supplemental Privacy Disclosures for Certain Services and Regions below
apply in addition to disclosures above in this Privacy Statement.


NETFLIX GAMES SUPPLEMENTAL PRIVACY DISCLOSURES

When you play Netflix games, we will collect, use, and disclose your personal
information as described in the Netflix Privacy Statement. These Netflix Games
Supplemental Privacy Disclosures provide additional examples and information
applicable to Netflix games that have features such as leaderboards,
achievements, local multiplayer, online multiplayer, friend-related features,
text chat, Netflix game controller, and user-generated content.


THE CATEGORIES OF PERSONAL INFORMATION WE COLLECT

When you play Netflix games, we collect the categories of personal information
described in the Netflix Privacy Statement. If you play games with the features
mentioned above (or similar features), the following provides additional
examples of the personal information we may collect:

 * Netflix account/profile information: We collect information that may be
   associated with your Netflix account/profile, such as your friend or team
   list selections and the names of those teams, when you use features such as
   local multiplayer (for example, when players connect to your “Netflix Game on
   TV” by scanning a code on the TV) and online multiplayer (interacting with
   other online players who are logged into their Netflix accounts).

 * Usage Information: We collect information about you and your use of Netflix
   games, such as:
   
   * Your leaderboard status, score, and game achievements;
   
   * Whether you are online and/or playing a game in order to display your
     online or availability status to other players in the game and/or to your
     friend or team list;
   
   * Your searches for and connections with other players within a Netflix game
     (for example, searching for and connecting to a player);
   
   * Your gameplay, interactions, or text chat with other players as a part of
     local multiplayer and online multiplayer features;
   
   * Your reports of violations of the Netflix Games Community Guidelines
     (help.netflix.com/legal/gamescommunityguidelines) and any similar
     guidelines for Netflix games, and reports from other players about your
     potential violations; and
   
   * Your input of user-generated content within a Netflix game, such as
     drawings, uploaded content (such as photos, videos, sound recordings, or
     other content), or your selection of content from a third party service.

 * Device and network information: When you use Netflix game controller
   functionality to connect to a Netflix game (such as a “Netflix Game on TV”),
   we collect information about the app, device, and the Netflix account (if you
   are logged in) on which the Netflix game controller is running.


HOW WE USE YOUR PERSONAL INFORMATION

When you play Netflix games, we use personal information as described in the
Netflix Privacy Statement. If you play games with the features mentioned above
(or similar features), the following provides additional examples of how we may
use your personal information:

 * To provide our service: When you play Netflix games that include these
   features (or similar features), we use your personal information in order to
   provide the game including the features, as described below. We use the
   following categories of personal information used to provide our service with
   these features: Netflix account/profile information, usage information, and
   device and network information. In particular:
   
   * For features such as leaderboards and game achievements, we use your
     personal information (such as your game handle), in order to display the
     leaderboard and achievements to you and other players;
   
   * For features that enable you to find or interact with other players in
     Netflix games (such as online multiplayer games), we use your personal
     information and the personal information you provide about others in order
     to find that player and send them your connection request (and for them to
     find you and send you a connection request);
   
   * For online multiplayer games, we may use the general location of your
     device (such as your city, state/province, or country) to match you with
     other players that are close to the relevant game server so that your
     gameplay is less likely to be interrupted by internet delays;
   
   * For communication features, such as text chat, we transmit text
     communications you send to another player or group of players and to
     deliver text communications they send to you. Note that we may use Service
     Providers to perform services related to these communications on our behalf
     (as described in the Privacy Statement), which may include providing text
     chat, moderation, and related services; and
   
   * For user-generated content features, we use your personal information to
     display your user-generated content to other players in the Netflix game,
     or in accordance with how you have shared the user-generated content (for
     example, on a third party service).


WHO WE DISCLOSE PERSONAL INFORMATION TO

When you play Netflix games, we may disclose personal information as described
in the Netflix Privacy Statement. If you play games with the features mentioned
above (or similar features), the following provides additional examples of how
we may disclose your personal information:

 * Compliance with law and enforcing our Terms of Use: When you play Netflix
   games with communications features (such as text chat), Netflix and its
   Service Providers may access, preserve, and disclose your information in
   response to legal requests from third parties, including government agencies
   and civil litigants. We respond to legal requests where we have a good faith
   belief that we are required by law to respond, or where we have a good faith
   belief that a response is required by law in that jurisdiction and the
   request is consistent with internationally recognized standards such as the
   International Covenant on Civil and Political Rights. We disclose personal
   information for the following purposes: to comply with law and enforce our
   Terms of Use.


OTHER PLAYERS

Information such as your game handle, your gameplay, text chat, and
user-generated content (including personal information and other information you
provide in these features), and your online status will be publicly available to
other players when you participate in a Netflix game with features such as
leaderboards, local multiplayer, online multiplayer, text chat, Netflix game
controller, and user-generated content. Please use good judgment when using text
chat and user-generated content functions (note that even if you remove text
chat, or user-generated content, players that have already seen that information
may have saved it).


GAMES ON TV AND ON NETFLIX.COM

Some “Netflix Games on TV and on Netflix.com” (see help.netflix.com/node/132197)
allow you to connect to a game on a Netflix member’s account using a Netflix app
on your device – for example, by scanning a code on their TV so you and the
member can play a game together. For some of these games, you may not need to be
logged into a Netflix account in order to play the game. In that case, some of
the disclosures in the Privacy Statement and these Netflix Games Supplemental
Privacy Disclosures will not apply to you, such as those relating to collection
and use of personal details (see definition above), and the sections related to
payment details and billing. Information that is collected as part of “Netflix
Games On TV or Netflix.com,” such as usage information, device and network
information, communications, and saved games or game activity, may be linked to
the Netflix account on which the game is running.


SUPPLEMENTAL PRIVACY DISCLOSURES FOR US RESIDENTS

These disclosures apply to residents of US states that have adopted
comprehensive consumer privacy laws that are in effect (collectively “US State
Privacy Laws”). These disclosures supplement the Privacy Statement.


NOTICE TO CALIFORNIA RESIDENTS


NOTICE AT COLLECTION

At or before the time of collection, the California Consumer Privacy Act
(“CCPA”) requires that we provide a notice of our practices, including the
categories of personal information collected, the purposes for which such
information is collected or used, whether such information is “sold” or
“shared”, and the criteria used to determine how long such information is
retained. We have provided these details throughout this section of the Privacy
Statement.


PERSONAL INFORMATION WE COLLECT

We collect or have collected in the preceding twelve months, the following
categories of personal information from consumers:

 * Identifiers such as name, email address, password, payment details, postal
   address, and information about your Netflix account and/or Netflix profiles
   on your account (such as profile name and icon), and other online identifiers
   (such as in a Netflix game). We also collect IP addresses, identifiers from
   the devices you might use to connect (such as resettable device identifiers),
   cookie identifiers, and characteristics about the networks you use when you
   connect to our service.

 * Additional categories of information listed in the California Customer
   Records statute (Cal. Civ. Code § 1798.80(e)) (“California Customer Records”)
   such as name, address, phone number, credit card or debit card number, and
   other payment details.

 * Characteristics of protected classifications under California or federal law
   (“characteristics of protected classifications”) such as date of birth and
   gender if you subscribe to an ad supported subscription plan.

 * Commercial information such as your purchase history and other products
   purchased or considered.

 * Internet or other electronic network activity information (“internet activity
   information”) such as any information about your interactions with Netflix,
   our Service Providers, or Partners, including choices you have made when
   engaging with interactive titles, your Netflix game activity (such as
   gameplay, game use, in-game text chats, saved game information, leaderboard
   status and availability status on Netflix games), or search queries on the
   Netflix service. When you subscribe to an ad supported subscription plan we
   receive information provided by Advertising Companies (see definition above)
   such as information about your likely interests they have collected or
   inferred from your visits to other websites and apps.

 * Geolocation data such as your general location based on your IP address (such
   as your city, state/province, and postal code).

 * Audio, electronic, visual, thermal, olfactory or similar information
   (“audio/visual information”) such as voice recording when you contact our
   customer support team, and images collected in connection with Netflix games
   that have user-generated content (for example, drawings).

 * Inferences we may make using the categories of personal information above in
   the context of the Netflix service.

 * Sensitive personal information such as a Netflix username in combination with
   the password, and payment details such as a credit card number.


SOURCES OF PERSONAL INFORMATION

We explain our sources of information in the section “Where We Collect
Information From” above. For ease of reference, we collect the above categories
of personal information from the following sources: directly from you;
automatically when you use our service; from Partners whose products and service
you use; from other sources such as Service Providers, Netflix Marketing
Providers, third party sites and forums, and publicly available sources; and
Advertising Companies.


USES OF PERSONAL INFORMATION

We use and have used in the past twelve months, each of the categories of
personal information for one or more of the purposes described in the section
“How We Use Your Personal Information”. For ease of reference, we use the
personal information to provide our service; to administer and operate our
business; to research, analyze and improve our services; to enable partner
integrations and promotions; to send marketing and informational messages; to
operate our ad supported subscription plan (where applicable); for safety,
security and fraud prevention; and to comply with law and enforce our Terms of
Use.

When you play Netflix games that have features such as leaderboards,
achievements, local multiplayer, online multiplayer, friend-related features,
text chat, Netflix game controller, and user-generated content, we use your
personal information as described in the Netflix Games Supplemental Privacy
Disclosures.


CATEGORIES OF PERSONAL INFORMATION DISCLOSED FOR A BUSINESS PURPOSE

We disclose and have disclosed in the past twelve months, the following
categories of personal information for business purposes (see the section “Who
We Disclose Personal Information To”): identifiers, California Customer Records,
characteristics of protected classifications, commercial information, internet
activity information, geolocation data, audio/visual information and inferences.

We disclose these categories of personal information to the following
recipients: the Netflix family of companies; Service Providers; Partners;
Netflix Marketing Providers; Advertising Companies; and entities engaged in
connection with promotional collaborations, corporate transactions (if any),
safety, security and fraud prevention, or for purposes of compliance with law
and enforcing our Terms of Use.


CATEGORIES OF PERSONAL INFORMATION SOLD OR SHARED

We engage in the sale and sharing and also have sold or shared (as defined under
CCPA) the following categories of personal information in the last 12 months:

Categories of personal information “sold”: Our use of identifiers for Netflix
marketing activities may be considered a “sale” under CCPA (see section
“Communications and Marketing Preferences” → “Matched Identifier Communications
from Netflix”).

Additionally, we use identifiers for marketing activities (such as behavioral
advertisements promoting the Netflix service or Netflix content through use of
cookies and resettable identifiers) which can be considered “sharing” under CCPA
(see section “Communications and Marketing Preferences” → “Marketing of the
Netflix service using cookies and similar technologies”).

Categories of personal information used for “targeted advertising” (considered
“sharing” under CCPA) in the context of our ad supported subscription plan:
identifiers and geolocation data (for example, Advertisers may select
Advertisements to be displayed to devices in a specific city or state). We allow
Advertisers to use these categories of personal information to deliver
Advertisements on the Netflix service. Such use may be considered "sharing"
under CCPA (see section “Advertising Choices (Netflix Ad Supported Subscription
Plans)”).


BUSINESS PURPOSE OF SELLING OR SHARING PERSONAL INFORMATION

We engage in the sale and sharing and also have sold or shared (as defined under
CCPA) the above categories of personal information for the following business or
commercial purposes: to send marketing messages, and operate our ad supported
subscription plan.


RETENTION OF PERSONAL INFORMATION

We may retain personal information as required or permitted by applicable laws
and regulations, including to honor your choices, for our billing or records
purposes, and to fulfill the purposes described in this Privacy Statement.
Specifically, we retain personal information for as long as necessary to provide
our service; to administer and operate our business; to research, analyze, and
improve our services; to operate our ad supported subscription plan; for safety,
security, and fraud prevention; and to comply with law and enforce our Terms of
Use. Our retention of personal information is based on many factors such as your
relationship with Netflix (for example, whether you are a Netflix current
member); the nature of the personal information; compliance with our legal
obligations; and/or defending or resolving actual or anticipated legal claims.
We take reasonable measures to destroy or de-identify personal information in a
secure manner when it is no longer required. For information about deletion,
removal and retention of personal information, please see
help.netflix.com/node/100625.


YOUR CALIFORNIA PRIVACY RIGHTS

California residents have certain rights with respect to your personal
information.

 * Right to Know/Access. You have the right to request that we disclose: the
   categories and specific pieces of personal information we have collected
   about you; the categories of sources from which personal information are
   collected; our business or commercial purpose for collecting, using,
   disclosing, selling or sharing personal information; the categories of third
   parties to whom we disclose, sell, or share personal information; and the
   categories of personal information we have disclosed, sold, or shared about
   you for a business or commercial purpose. You also have a right to confirm
   whether we process your personal information, and to access and receive a
   copy of the specific personal information we have collected about you.

 * Right to Correction. You have a right to request correction of any inaccurate
   personal information we hold about you.

 * Right to Deletion. You have a right to request deletion of your personal
   information, subject to exceptions under applicable laws.

You can assert these rights above when we receive a verified request from you.
For information on how to exercise your rights, please see the “Your Rights and
Controls” section of this Privacy Statement.

 * California Do Not Sell or Share My Personal Information. As of the date of
   this Privacy Statement, we may use certain categories of personal information
   to offer members an ad supported subscription plan or engage in Netflix
   marketing activities. Under the CCPA, these activities may be considered
   “selling” or “sharing.” If you do not want us to sell or share personal
   information about you, you can learn how to make applicable choices by
   clicking the “Do Not Sell or Share My Personal Information” link located in
   the footer of netflix.com or by visiting netflix.com/dnsspi. Using these
   choices will not opt you out of the use of previously “sold” (as defined by
   the CCPA) personal information, or stop all behavioral advertising.
   
   We do not knowingly sell or share (as defined by the CCPA) the personal
   information of minors under 16 years of age.
   
   Some web browsers and extensions are compatible with Global Privacy Control
   (GPC), allowing them to communicate your preference to opt out from specific
   forms of data processing, including any “sale” or “sharing” of personal
   information. In California, we honor your choices expressed through the GPC
   settings if we detect such a signal, as required by applicable law. You can
   find more information about how we respond to GPC here: netflix.com/dnsspi.

 * Right to Limit the Use of Sensitive Personal Information. As described above,
   we do collect sensitive personal information such as your Netflix username,
   password, and payment details, which could be considered types of “sensitive
   personal information.” However, we use these types of sensitive personal
   information only for the purpose of providing our service; administering and
   operating our business; and other permitted purposes as described in the
   Privacy Statement and not for a purpose which would require offering a choice
   to limit its use under the CCPA.

 * Authorized Agents. You have the right to exercise the rights described in
   this section using an authorized agent acting on your behalf. They can submit
   a request on your behalf to privacy@netflix.com along with a statement,
   certifying as may be required, that the agent is authorized to act on your
   behalf. In order to verify the request, we may ask you to verify your
   identity and your authorization of the agent to make requests on your behalf.
   For more information about how to access your information, including our
   verification process, please see help.netflix.com/node/100624.

 * Right to Non Discrimination. You have a right not to be subject to
   discriminatory treatment for exercising any of your rights described under
   this section. We will not discriminate against you based on your exercise of
   any of your rights.

You can find details regarding the privacy rights requests we handled during the
past year here: netflix.com/legal/privacy-metrics.


NOTICE OF FINANCIAL INCENTIVES

When you subscribe to Netflix you may choose an ad supported subscription plan.
It is possible that some may interpret an ad supported subscription plan to fall
within the meaning of a “financial incentive” for the purposes of the CCPA.

If you choose an ad supported subscription plan, you will receive a discount in
the price of your monthly subscription and when you watch shows and movies on
Netflix, you will be presented Advertisements which may appear before, during,
or after content viewed on Netflix. In certain circumstances some Netflix
content and features (such as downloading and viewing Netflix content in other
countries) may not be accessible under an ad supported subscription plan.

If you would like to stop subscribing to an ad supported subscription plan, you
can access the “Account” section of our website and select a different plan. The
monthly fee associated with your Netflix subscription will likely increase if
you do so. We believe the reduction in the monthly fee for participation in an
ad supported subscription plan and our use of the categories of personal
information described above to present relevant Advertisements to you represents
a fair exchange to continue to provide members a high quality service at a lower
price to members. When considering the extent of reduction in monthly fee for
participating in an ad supported subscription plan, we considered projected ad
revenue generated by all members projected to participate in an ad supported
subscription plan and the overall revenue required by Netflix to operate and
innovate its business, produce the Netflix content to entertain its members, and
make a profit.


PERSONAL INFORMATION RIGHTS UNDER US STATE PRIVACY LAWS

This section applies to residents of US States outside of California that have
adopted US State Privacy Laws.


SALE AND USE OF PERSONAL INFORMATION FOR TARGETED ADVERTISING PURPOSES

We may use certain categories of personal information to offer members an ad
supported subscription plan or engage in marketing activities as described above
in this Privacy Statement. Some of these activities may be considered “selling”
or “targeted advertising” under US State Privacy Laws depending on how you
interact with us and the choices you make.

If you do not want us to “sell” or use your personal information for “targeted
advertising purposes”, you can learn how to make applicable choices here:
netflix.com/dnsspi. Using these choices will not opt you out of the use of
previously sold personal information or stop all behavioral advertising.

In some US states, we may honor your choices expressed through Global Privacy
Control (GPC) signals as required by applicable law. You can find more
information about how we respond to GPC here: netflix.com/dnsspi.


USE OF DE-IDENTIFIED INFORMATION

We may de-identify personal information in a secure manner when we determine it
is appropriate as part of our business operations. We take reasonable measures
to maintain and use the information in a de-identified manner. We do not attempt
to re-identify such information, except as permitted under applicable law.


OTHER PERSONAL INFORMATION RIGHTS UNDER US STATE PRIVACY LAWS

To the extent applicable under US State Privacy Laws, you may have the following
rights in connection with your personal information:

 * A right to confirm whether we process your personal information and to access
   and receive a copy of the personal information we have collected about you.

 * A right to request deletion of your personal information, subject to
   exceptions under applicable US State Privacy Laws.

 * A right to request correction or update any inaccurate personal information
   we hold about you.

 * A right to opt-out of “sale” or our use of personal information for “targeted
   advertising” purposes. You can learn more by clicking the “Do Not Sell or
   Share My Personal Information” link located in the footer of netflix.com or
   by visiting netflix.com/dnsspi.

You can assert these rights when we receive a verified request from you. For
information on how to exercise your rights, please see the Your Rights and
Controls section of this Privacy Statement.


USE OF AUTHORIZED AGENTS

If you are a resident of a US state that gives you a right to use an authorized
agent, they can submit a request on your behalf to privacy@netflix.com along
with a statement, certifying as may be required, that the agent is authorized to
act on your behalf. In order to verify the request, we may ask you to verify
your identity and your authorization of the agent to make requests on your
behalf. For more information about how to access your information, including our
verification process, please see help.netflix.com/node/100624.


APPEALS

If you are a resident of a US state that gives you a right to appeal a decision,
you may appeal our decision denying your request. Requests to change our
policies or practices are not grounds for appeal. You may request an appeal by
contacting us at privacyappeals@netflix.com. Please provide the US state that
you are writing from, accompanied with documentation regarding the decision you
are appealing.

If you do not own a Netflix account, we may not be able to respond to certain
requests, including, for example, the right to access or delete personal
information. Because we only collect limited personal information about
individuals without an account, we are unable to verify requests from
non-account holders to the standard required by the US State Privacy Laws.

Last Updated: April 17, 2024



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These cookies help us to customize and enhance your online experience with the
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example, during member sign up). We also use these cookies to collect
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Lifespan: Most cookies are only active for one day. Some cookies are active for
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These cookies, set by third parties, help us to customize and enhance your
online experience with Netflix. The cookies in this category are only set on
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experiences hosted by third parties, like displaying social media content. For
further information on how these third parties use such cookies, please see the
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These cookies collect information via the Netflix service in connection with
“Advertisements” (as defined in our Terms of Use). “Advertising Companies” (as
defined in our Privacy Statement) may also collect information via these cookies
in connection with Advertisements. If you opt out of advertising cookies, you
may still see Advertisements on the Netflix service but they will not be based
on information collected from advertising cookies.

“Netflix Marketing Providers” (also defined in the our Privacy Statement) may
also collect information via advertising cookies in connection with Netflix
marketing campaigns promoting the Netflix service or Netflix content, such as
our ads on third party services. If you opt out of advertising cookies, you may
still see Netflix marketing campaigns promoting the Netflix service or Netflix
content, but they will not be based on information collected from these
advertising cookies.

Finally, Netflix supports the self-regulatory Principles for Online Behavioral
Advertising programs of the Digital Advertising Alliance (DAA), the Digital
Advertising Alliance of Canada (DAAC), and the European Interactive Digital
Advertising Alliance (EDAA).

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