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 1. 
 2. About Us
 3. About TransLink
 4. Operating Companies
 5. Coast Mountain Bus Company


COAST MOUNTAIN BUS COMPANY





ON THIS PAGE



 * About Us

 * Our People

 * Quick Facts

 * History

 * Fleet and Technologies

 * Board of Directors

 * Executive Team







--------------------------------------------------------------------------------


ABOUT US




As the largest operating company in the integrated TransLink enterprise, Coast
Mountain Bus Company (CMBC) serves customers in Metro Vancouver, the largest
single transit service area in Canada. CMBC operates more than 96 per cent of
the region’s bus service including a fleet of clean-fuel conventional buses and
zero-emission trolley buses. Passenger ferry service across Burrard Inlet via
the SeaBus is also operated by CMBC.

Via contracts overseen by CMBC, West Vancouver Blue Bus and First Transit
provide the remaining four per cent of bus service in the region. First Transit
provides both Community Shuttle service in Langley and Bowen Island as well as
the custom transit service, HandyDART.

In addition to bus service, CMBC provides several support services to the
TransLink enterprise including Transit Security (separate from Transit Police),
Customer Information, revenue collection, environmental services, and Bus
Operator training.






--------------------------------------------------------------------------------


OUR PEOPLE




CMBC has almost 6,000 employees, a majority of whom are Bus Operators. Employees
are spread across six transit centres (bus depots), two SeaBus terminals, and
offices at Gateway in Surrey, Columbia Street in New Westminster, and
Stadium–Chinatown in Vancouver.

CMBC employees are on the frontlines and behind-the-scenes and many are focused
on planning, scheduling, designing, and delivering regular transit service each
year, connecting people, businesses, and communities in the Metro Vancouver
region.






--------------------------------------------------------------------------------


QUICK FACTS





DISTANCE



CMBC delivers nearly 107 million service kms yearly in a 1,800 km2 service area
serving Metro Vancouver.




BUS SERVICE HOURS



The fleet provides approximately 5.5 million conventional transit service hours
each year.




SEABUS TRIPS



Over 49,000 annual SeaBus ferry trips across Burrard Inlet.




BUS STOPS AND INFRASTRUCTURE



The network encompasses over 8,360 bus stops, 22 rectifier stations, 10,700
trolley line poles, 320 kms of trolley line as well as 100 bus exchanges and
Park & Rides.




TROLLEY LINES



The overhead trolley lines at a typical intersection can weigh up to 1.4 tonnes.







--------------------------------------------------------------------------------


HISTORY




Vancouver was incorporated as a city in 1886, and almost overnight the
population exploded to 15,000 people. In April 1889, the newly formed Vancouver
Electric Railway and Light Company began laying track down Granville Street.

On June 27, 1890, the entire 9.6 kms of track opened with six streetcars. The
public bus system evolved from the first electric streetcar to the multi-modal
transit system we have today. The bus company has operated under different names
over its history including BC Electric, BC Hydro, Metro Transit, BC Transit,
Coast Mountain BusLink, and finally, Coast Mountain Bus Company after the
founding of TransLink in 1999.






--------------------------------------------------------------------------------


FLEET AND TECHNOLOGIES




Cutting-edge technologies allow CMBC to reduce the environmental impacts of
operations, improve accessibility, make the system easier to use and ensure
customers reach their destinations safely and reliably.

For information about ongoing initiatives to expand and improve the fleet and
infrastructure, visit the Plans and Projects section.


FLEET

We have a diverse fleet of low and zero emissions vehicles including (at Nov.
2021):

 * 466 diesel-electric hybrid buses

 * 401 low-emissions diesel buses 

 * 299 compressed natural gas (CNG) buses

 * 262 electric trolley buses

 * 163 gasoline community shuttle buses

 * 32 double decker

 * 4 battery-electric buses

 * 4 SeaBus vessels

Contracted Transit Services' fleet includes:

 * 46 conventional diesel and hybrid buses

 * 43 gasoline community shuttle buses

 * 349 HandyDART vehicles

Each type of vehicle requires specialized training and expertise to operate and
maintain everything from hydraulic brakes to self-diagnostic onboard computers.
Out on the road, CMBC’s multi-skilled Road Services Teams provide a quick
response to a wide range of technical issues, which ensures minimal disruption
to the travelling public.






--------------------------------------------------------------------------------


BOARD OF DIRECTORS




The Board of Directors provides general oversight to the management of CMBC with
respect to strategic planning, annual budgets, performance reporting and the
hiring of the President & General Manager. The Board is comprised of three
directors appointed by the TransLink Board, and meets on a quarterly basis.


ANNE KINVIG



Board Chair




Biography

Anne is a seasoned senior executive with 30 years of leadership experience, most
recently in the position of Chief Operating Officer with Pacific Blue Cross. In
this capacity, Anne’s primary responsibility was ensuring the efficient
operations of Pacific Blue Cross, utilizing Lean methodology, focusing on the
customer experience and overseeing the operations of BC Life & Casualty Company.
Prior to this role, Anne held leadership positions in the area of Human
Resources and Labour Relations, both at Pacific Blue Cross and Canadian
Airlines.

Anne possesses a strong understanding of board governance and oversight. She
holds an ICD.D certification (Institute of Corporate Directors) and in addition
to CMBC, she serves on the Board of Directors for E-Comm 911, Pacific Salmon
Endowment Fund Society, and the Canadian Mental Health Association North and
West Vancouver Branch.

Anne has a Bachelor of Commerce degree with a major in Industrial Relations from
the University of British Columbia.




JANICE STASIUK








Biography

Janice is the President and CEO of Belterra and its American sister company,
which are both owned by Marubeni Corporation, one of the largest general trading
companies, also known as “sogo shoshas,” in Japan. Janice is responsible for
integrating the North American material handling businesses, steering the
company’s overall direction, and leading mergers and acquisitions while ensuring
employees have the knowledge and resources they need to succeed and thrive. As a
passionate, driven, and creative leader, Janice has played an integral role in
the development of the company’s HR policies, its adoption of new technology,
and the creation of a workplace culture centered on health, safety, and respect.

Prior to her current role, Janice joined Belterra in 2012 as Chief Financial
Officer, supporting and guiding the company’s finances, health and safety, human
resources, IT and supply chain for four years before taking on the role of
Executive Vice President. Janice also brings with her more than 25 years of
experience in senior leadership roles with a diverse array of manufacturing and
distribution companies, including Purdy’s Chocolates, QLT Inc. & Integrated
Paving Concepts Ltd.

Janice is an active community member, having held a position on the Board of
Directors for Peace Arch Hospital and Community Health Foundation since 2015.




STEVE VANAGAS









Biography

Steve is the Vice-President of Customer Communications, Marketing and Public
Affairs at TransLink. In this role, he is responsible for communications,
marketing and advertising programs, community and public affairs, and customer
experience strategy for the TransLink enterprise. Over the last year, TransLink
has been the fastest rising brand in British Columbia and is leading all North
American transit organizations in ridership growth.

Steve previously served 10 years as head of communications and public affairs
for BC Hydro, where he delivered a complete re-brand of the organization as well
as guiding it to being recognized as the Most Influential Brand and one of the
Most Loved Brands in British Columbia. He was previously Deputy Chief of Staff
to the Premier of British Columbia, and served as the Executive Director of the
British Columbia Government Caucus. He was formerly a journalist including work
as a member of the B.C. Legislative Press Gallery. Steve is a graduate of Simon
Fraser University and has an MBA from the University of Victoria.







--------------------------------------------------------------------------------


EXECUTIVE TEAM




With direction from the CMBC Board, our senior management provides leadership to
the organization, encouraging excellence and dedicated commitment from all our
employees.


MICHAEL MCDANIEL



President & General Manager




Biography

Michael is a seasoned business executive with industry experience ranging from
entertainment and hospitality to transportation. He joined Coast Mountain Bus
Company in 2018 as President and General Manager following three years on the
CMBC Board of Directors of which he served two years as Chair. In this position,
Michael gained insight into the role of the bus company both in the region and
within the TransLink enterprise

Prior to CMBC, he was President and CEO of the Pacific National Exhibition (PNE)
and responsible for its overall operation, as well as community and government
relations. During his time at the PNE, Michael led the organization through its
transition from provincial ownership to the City of Vancouver. He was also
instrumental in developing a long-term future for the PNE and Hastings Park,
including a City Council approved 30-year Master Plan and an approved governance
structure

Before rising to President and CEO, Michael held the role of Vice President of
Human Resources, managing employee and labour relations, performance management,
recruitment and retention, payroll, benefits, and occupational health and
safety.

Prior to joining the PNE, Michael worked in the hospitality, tourism and
entertainment industry for companies both locally and in the United States, and
also spent time as a contract consultant, providing expertise in corporate and
management development.

Michael is actively involved in the community, serving on the Board of Directors
for both the Vancouver Fireworks Festival Society (Celebration of Light
Fireworks) and the Tri City Youth Basketball Association. In 2005, he was
recognized as one of Vancouver's "Top 40 under 40" by Business in Vancouver. He
has also served as a mentor with Simon Fraser University’s Beedie School of
Business.

Michael holds a bachelor’s degree from Simon Fraser University.




DONALD PALMER



Vice President, Operations




Biography

Don began his career in public transportation as a Port Authority of Allegheny
County Bus/Rail Operator in Pittsburgh, Pennsylvania, in 2003. He worked his way
to the position of Director of Road Operations before taking on the role of
Chief Operating Officer for the Capital Area Transit System in Baton Rouge,
Louisiana. He joined Coast Mountain Bus Company in 2017 with a wealth of transit
operations knowledge and experience. Don currently oversees one of the largest
divisions within CMBC, which includes six operational depots, Transit Security,
TComm/Transit Supervisors, and Service Design.

Don earned a Master of Business Administration from Point Park University and
Bachelor of Science in Organizational Leadership from Duquesne University. Prior
to starting his post-secondary education, he was a Sergeant with the United
States Marine Corps, where he was first introduced to transit by serving as a
Motor Transport Operator and Line Mechanic. Don has received numerous industry
awards including being named a "40 Under 40" by Mass Transit magazine in 2020.
He has a well-earned reputation for his focus on customer service excellence.




RANDY HELMER



Vice President, Maintenance




Biography

Randy joined CMBC in December 2015 as Director, Infrastructure Engineering. In
this role, he was responsible for Trolley Overhead, Infrastructure Development
and Maintenance and capital project development.

Prior to joining CMBC, Randy worked for the Corporation of the Town of Prescott,
Ontario where he was Chief Administrative Officer (CAO). During his time, he
worked on a number of projects including RiverWalk Park, strategic plans and
ongoing fire hall and arena projects.

Randy has also worked with other municipalities and corporations (West
Nipissing, Cornwall Community Hospital and Union Gas) where he was responsible
for managing and supervising various infrastructure maintenance, operations and
capital project functions.

Randy holds a bachelor‘s degree in Mechanical Engineering from Lakehead
University and is a registered professional engineer (P.Eng.) in BC and Ontario.




ROGER GIL



Executive Director, Finance & Corporate Services




Biography

Roger joined CMBC in 2020. With more than 20 years of experience, and a career
built across a wide range of both public and private sector organizations, he is
uniquely qualified to lead CMBC's most diverse division. Roger began his finance
and accounting career at McDonald's Restaurants of Canada, continuing on to
Labatt Breweries, Mr. Lube, Intrawest and the PNE.

More recently, Roger worked in the manufacturing industry at Garibaldi Glass
Industries, a fabricator of custom glass solutions in Burnaby, where he had been
Chief Financial Officer since 2016. At Garibaldi Glass, Roger was a champion for
Lean, focused on continuous improvement and relentlessly committed to never stop
questioning why or how a business process is done. Roger led numerous projects
to rethink processes and systems to effectively improve financial activities. He
also oversaw a full-scale redevelopment of Garibaldi's annual budgeting process,
restructured pricing, and created a dynamic and flexible revenue forecasting
tool.

Roger is a designated accountant, receiving his CPA, CMA designation in 2001.







--------------------------------------------------------------------------------

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