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Text Content

PRICING & ENROLLMENT
 * Program Info
 * Contact Us
 * Sign in


615-358-7096




IS YOUR DEDICATED


SERVICE ADVISOR
TRAINING CENTER

We train your team so you can focus on your business.

Enroll Now

WHAT OUR CERTIFIED ADVISORS SAY ABOUT US


"THIS COURSE IS AMAZING! I HAVE ELIMINATED FEAR AND REPLACED IT WITH CONFIDENCE"


"THIS COURSE HAS MADE ME MORE MONEY AND LESS STRESS."



"CLOSING THE SALE HAS LEVELED UP FOR ME. THIS COURSE HAS MADE SELLING SERVICE
SMOOTHER."



"MY BIGGEST TAKEAWAY FROM THE PROGRAM BY FAR HAS BEEN LEADERSHIP SKILLS AND
ORGANIZATION. WE NOW HAVE GREAT COMMUNICATION WITHIN OUR SHOP AND THE DAY TO DAY
STRUCTURE OF THE BUSINESS FLOWS GREAT. "



"I LEARNED A LOT ABOUT HOW TO OVERCOME OBJECTIONS. I HAVE USED THIS METHOD OVER
AND OVER SINCE JOINING SALES FIX AND IT HAS HELPED EVERY TIME. "



"IN 28 YEARS I'VE TAKEN A LOT OF TRAINING. THIS IS THE MOST WELL PUT TOGETHER
AND ORCHESTRATED PROGRAM I'VE BEEN IN. IT HITS ON EVERYTHING."

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OUR PARTICIPANTS SEE THEIR ARO INCREASE ON AVERAGE OVER $200!

We believe it's not just about a sales number but the quality of those sales.
What’s a higher ARO if there isn’t profit to be found? When students finish our
course, their increased ARO and increased monthly sales MEAN SOMETHING. Their
sales put more to the bottom line which allows their careers to accelerate and
their owners to invest back in the business.
Enroll now
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HOW WE CAN HELP

Everything you and your team needs in one place.


COMPREHENSIVE
CERTIFICATION



LEARNING WORKSHOPS


LIVE WEBINARS


TRAINING EVENTS


VIDEO LIBRARY


1-ON-1 CALLS

                                


ONE MONTHLY PRICE

One subscription for your entire business. No contract.
                                


MULTIPLE ADVISORS

Your subscription allows for up to 5 advisors to have their own logins. Need
more? Contact us for more options.
                                


100% ONLINE

Outside of special conference events, our core training is all done online.

OUR RECOMMENDED


PATH TO CERTIFICATION


Foundations + Advanced + Fix My Call + Webinars
 * New Advisors
 * Experienced Advisors
 * Advanced Material
 * Foundational Material
 * Phone Call Reviews
 * Worksheets
 * Testing
 * Accountability
 * Owner Tracking

All advisors joining our program are recommended to follow our Path to
Certification that combines recorded video courses, phone call reviews ('Fix My
Call'), and live virtual training sessions to deliver comprehensive training
beyond anything else available in the automotive industry. 

Our expectations for your team are high. We will push them to take what they are
learning and begin applying it. As they progress through the video courses, they
are invited to participate in weekly, live webinars led by one of our expert
trainers to dive deeper into the topics they are learning about. 

Annual Re-Certification is provided for advisors wanting to prove themselves and
for owners wanting to challenge their team to always be growing. This
certification test is not easy and advisors who have followed our Path to
Certification will have the best chance at passing.

Whether an advisor is new to the industry or has been a service advisor for a
long time, this program is for everyone wanting to level up their career and
find new strategies for winning with their customers.
                                
THE RESULTS
speak for themselves
numbers are averages


0%

CLOSE RATIO
increase


$0

MONTHLY
increase


$0

ARO 
increase
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JUST A FEW OF THE TOPICS WE TEACH ON  

NEXT LEVEL LEADERSHIP AND CULTURE

CURB SELLING

KNOWING YOUR NUMBERS

MISSED OPPORTUNITIES

ASSUME THE SALE

MAKING A GREAT IMPRESSION

KNOW CONFIDENCE & NO FEAR

OVERCOMING OBJECTIONS

IDENTIFYING THE DECISION MAKER

SCRIPTING

UNTAPPED RESOURCES

SELLING 101


100+

CORE TRAINING VIDEOS

Path to Certification
"Providing the customers with the best possible experience starts and ends with
me."
- SALES FIX CERTIFIED ADVISOR


75+

ADDITIONAL TRAINING VIDEOS

New Videos Added Regularly


LIVE TRAINING
EVENTS

We hold multiple live training events each year with guest speakers, interactive
workshops, and engaging breakout sessions. Active subscribers get their tickets
for free!

You won't want to miss these!
Start Sales Fix

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TICKETS AVAILABLE NOW!

Click here for details

Sales Fix program participants* attend for free.
Login for ticketing.

*Attendee has an active login with Sales Fix


SALES FIX
TRAINING FEATURES

After years of training advisors, we've heard a lot about what advisors AND
owners want out of comprehensive training. 
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CERTIFIED ADVISORS on...


QUOTING OVER THE PHONE

The concept that helped me the most was getting through over-the-phone quotes.
Using my time on quotes for clients just looking for the cheapest option takes
time, including getting information from a technician. Getting over this hump
and asking people to come by immediately to check so we can stand behind our
quote and price was huge!
CERTIFIED ADVISORS on...


SELLING FROM MY WALLET

My number one take away from this is not selling from my wallet. I had a hard
time trying to present big quotes and this has made it a lot easier.
CERTIFIED ADVISORS on...


CONFIDENCE IN THE DETAILS

My biggest takeaway is all of the details and scenarios that are covered in each
lesson to help breakdown and be prepared for ANY situation that were to arise. I
have so much more confidence now when presenting tickets and helping customers
solve their car problems in a way that is a win-win for them and the shop.
CERTIFIED ADVISORS on...


SELLING THE PROCESS

My biggest takeaway is learning how to leave jobs open ended. Since implementing
this, it has helped me so many times!
CERTIFIED ADVISORS on...


BEING A NEW SERVICE ADVISOR

I learned how to deal with difficult customers and overcome hard situations.
I've enjoyed all of Sales Fix and it has taught me a lot since I'm new to
service advising. What sticks out to me the most is it helps to not feel like a
salesman and really that I'm here to help.
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MONTHLY WEBINARS

Weekly and monthly teaching webinars presented by our training team and special
guests trainers.


MONTHLY ALW'S

Weekly and monthly accelerated learning workshops presented by our training team
and special guest trainers.


FIX MY CALL

Upload real phone calls from your store to be reviewed by one of our trainers
and given feedback.


CONFERENCES

Training conferences at our headquarters in Nashville, TN.


TRAINER PHONE CALLS

Schedule a one-on-one phone call with a trainer for help when needed.


ANNUAL RE-CERTIFICATION

Complete an annual test to retain your Sales Fix certification.


TRAINING VIDEO LIBRARY

A growing library of training videos from our live events, webinars, and sister
company [Shop Fix Academy] events. The amount of content in this library alone
will keep advisors busy!


MATERIALS

Additional materials, worksheets, and other tools to help give advisors an easy
path to execution and implementation.





OUR TRAINING TEAM

Guy Roberts
Sales Fix Program Director
Mike Tatich
Sales Fix Trainer
Melanie Schambach
Sales Fix Trainer
James DeVito
Sales Fix Trainer
Leann Dennis
Sales Fix Trainer
Kyle Martin
Sales Fix Trainer
Trevor Lintzen
Sales Fix Trainer


PROGRAM PRICING

$687/mo
Ongoing Monthly Subscription
Includes:

 * Access for five Advisors to have their own logins

 * hd video courses
 * live group teaching calls
 * FIX MY CALL UPLOADS
 * 1-ON-1 TRAINER CALL SCHEDULING
 * certification testing
 * private facebook group

 * free tickets to training events in nashville, tn

 * and more...

Start Enrollment

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Members of
should contact us for special pricing


STEP 1

Contact us if you have any questions before completing enrollment. No questions?
Move on to Step 2.

615-358-7096
support@salesfix.com


STEP 2

Provide your information
&
Complete Purchase.


STEP 3

Decide to invite your advisors now or later. To invite them, you will need their
name & email address.


STEP 4

Begin your Seat Managers Course that tells you how to view your team, navigate
the website, and have success in our program.


STEP 5

Follow-up with your advisors to make sure they are completing their own
onboarding process. 

FAQ's


FREQUENTLY ASKED QUESTIONS


HOW DO I MANAGE MY STAFF THAT ARE CURRENTLY INVOLVED WITH SALES FIX?

When you purchase your subscription, you will become a "Seat Manager" for your
Team. As the Seat Manager, you can view your Team and all of their progress in
their courses. To gain access to this dashboard, you must first watch the video
in the Seat Manager course titled "Your Dashboard & Viewing Your Team." Your
Dashboard is a VIEW ONLY portal to your Team. If you want to invite new people,
this is NOT done from your Dashboard. This is done from this page (just scroll
up). If you need someone to be removed from your Team, contact us by emailing
support@salesfix.com or use the help button in the lower right portion of this
screen.. You cannot remove people from your team via your Dashboard.


WHAT IS THE TIME COMMITMENT OF MY ADVISOR AND WHAT DO THEY NEED?

Course progression is self-paced so advisors can spend as little or as much time
as they want. When attending webinars it is requested that they have a camera
and a microphone to fully participate in the call.


I'M THE SEAT MANAGER, CAN I WATCH THE VIDEOS?

As the account holder, you will have access to all course content.


IS THERE A CONTRACT?

No, there is no contract. You can cancel at any time. If cancelled, all active
students' accounts will lose access to Sales Fix content.


I WANT TO HAVE MORE THAN FIVE LOGINS FOR MY ADVISORS. IS THERE AN OPTION FOR
THAT?

Yes! If you have a large facility or you are a MSO (multi shop owner), contact
us for more options.


WHO WE ARE

Sales Fix is a training center for service advisors in the automotive industry.
We certify advisors and provide them with continued training to increase their
sales, increase the profitability of those sales, and increase their customer
retention through exceptional customer service and relationship-based sales
practices.


GET IN TOUCH

 * 308 Mallory Station Rd
   Franklin, TN 37067
 * support@salesfix.com
 * +1-615-358-7096

Copyright © 2023


HOW TO CONTACT US


ADDRESS

308 Mallory Station Rd
Franklin, TN 37067


REACH OUT

Email: Support@salesfix.com
Phone: +1-615-358-7096


HELP BUTTON

Use the floating Help button on our webpage. It should be near the bottom right
of your screen and it looks like this:

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James DeVito
James has been working in the automotive industry for 10+ years. Over that time,
he's worked in every front-of-house position - assistant, parts manager, service
advisor, and general manager. Not being a "car person" himself previous to
joining the industry, the journey to find success wasn't an obvious one. Looking
back on that journey now, he's able to recognize what empowered his wins & what
caused his mistakes. Now he focuses on helping other service advisors avoid
those same mistakes, find their confidence, and discover a career in this
industry that is built on sound foundations and realized through continued
growth.

Melanie Schambach
Over the 11+ years she's been in the industry, Melanie has found success
everywhere she went. She has worked in independent and dealer facilities -
earning recognition at BMW as one of their top service advisors in the country.
She's even worked as an adjuster for extended warranty companies, speaking with
advisors on a daily basis to help get customer's vehicles fixed. Through all
that experience, she's discovered what it takes to build a career as a top-level
service advisor. With Sales Fix, she focuses on helping service advisors
overcome their own limitations to reach their full potential.


Mike Tatich
As an owner of 5 successful repair shops in the Indiana area, Mike is no
stranger to the daily pressures of an automotive repair facility. And while many
owners start their career as a technician, Mike has spent all of his tenure in
the front of house serving customers and mastering what it means to be a
successful service advisor. After years of running shops and training his own
sales teams, he knows what works and what doesn't. For 20 years, Mike has
trained & taught service advisors all across the country. With Sales Fix, he
aims to share that gained knowledge & expertise to help other service advisors
level up and find their path to success.


Leann Dennis
After earning top sales recognition as a service advisor with Valvoline for
nearly 6 years, Leann made the jump to independent shop owner and took her
service advising to a whole new level. She's passionate about helping customer's
see the value in their current vehicle and her sales were representative of
that. After years of service advising, opening a second location and training
those service advisors, Leann has joined the Sales Fix team to help other
advisors learn how to translate their passion into profitable sales.


Trevor Lintzen
Trevor Lintzen has been in the service industry for 15 years and found success
at every step of his career. After years in the service advisor seat he moved
into store management. From opening a brand new store and building that new
customer base to leading multiple teams in different shops, he thrives on the
challenge of delivering high level customer service amidst the fast paced
environment of a busy shop. Helping service advisors learn how to solve problems
quickly and effectively is a focus in his training. Currently in a district
manager role, Trevor focuses on supporting and training his shops to help them
reach their goals and find success.

Guy Roberts
Trevor Lintzen has been in the service industry for 15 years. He loves anything
fast and loves working on his Volkswagens. Since 2019 he has been with Tommy's
Hi Tech and Tommy’s European in central T

Kyle Martin
Trevor Lintzen has been in the service industry for 15 years. He loves anything
fast and loves working on his Volkswagens. Since 2019 he has been with Tommy's
Hi Tech and Tommy’s European in central Texas and is currently the District
Manager. Customer 



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