www.brandedstore.com Open in urlscan Pro
146.20.127.84  Public Scan

Form analysis
0 forms found in the DOM

Text Content

FREQUENTLY ASKED QUESTIONS


INDIA


FREQUENTLY ASKED QUESTIONS

Please find a set of FAQs listed below which may help resolve your concern
swiftly. If these FAQs do not help answer your concern, please write to
nokiahelpdesk@companystore.io so that our customer service representatives can
resolve your concerns.


ORDER STATUS/TRACKING DETAILS?

From the date of filling the address form, the kits will be shipped within 3
weeks. If you haven’t received your kit by then, please feel free to write to
nokiahelpdesk@companystore.io.

Please note you will be notified via an automated email with the tracking
details once your order is dispatched from the warehouse. The courier partners
will be one of the 3 below:

 1. Bluedart
 2. DTDC
 3. IndiaPost


WANT TO CHANGE THE SHIPPING ADDRESS?

The 'Nokia New Hire Kit' is being shipped to the address provided by you in the
address form. Unfortunately, we will not be able to update/change the address.

Please note you will be notified via email along with the tracking details once
your order is dispatched from our end. The courier service will attempt the
delivery to your location only 3 times, please do not refuse the delivery (as we
will not be able to reship the order) and ensure it is received by your family
member/neighbour, if you are not available, so you can collect it later.


WHAT WILL YOU RECEIVE?

You will be receiving the following products below in the kit:

 1. Computer Backpack
 2. T-Shirt
 3. Drawstring Bag
 4. Bamboo Vacuum Tumbler
 5. Bamboo Pen
 6. Wooden Photo Frame
 7. Soil Eco Grow Kit
 8. Soil A5 Journal


SIZE EXCHANGE/DAMAGED/MISSING PRODUCTS

Please refer to the size guide and select the size of the T-shirt carefully as
option to exchange is not available.

For any damaged/missing product concern, you will have to reach out to our
nokiahelpdesk@companystore.io within 10 days of receiving your kit to be
eligible for replacement.


EMEA


FREQUENTLY ASKED QUESTIONS

Please find a set of FAQs listed below which may help resolve your concern
swiftly. If these FAQs do not help answer your concern, please write to
nokiawelcome@brandaddition.com so that our customer service representatives can
resolve your concerns.


ORDER STATUS/TRACKING DETAILS?

If you have not received your kit within 3 weeks, please feel free to write to
nokiawelcome@brandaddition.com.

Please note you will be notified via an automated email with the tracking
details once your order is dispatched from the warehouse. For deliveries within
the EU the courier will be DHL Europaket. For deliveries outside the EU, the
courier will be DH Express.


WANT TO CHANGE THE SHIPPING ADDRESS?

The 'Nokia New Hire Kit' & 'Nokia Bell Labs New Hire Kit' are being shipped to
the address provided by you in the address form. Unfortunately, we will not be
able to update/change the address.

Please note you will be notified via email along with the tracking details once
your order is dispatched from our end. The courier service will attempt the
delivery to your location only 3 times, please do not refuse the delivery (as we
will not be able to reship the order) and ensure it is received by your family
member/neighbour, if you are not available, so you can collect it later.


WHAT WILL YOU RECEIVE?

You will be receiving the following products below in the kit:

 1. Laptop Backpack
 2. Collared Shirt
 3. Drawstring Bag
 4. Notebook
 5. Stylus Pen
 6. Stainless Steel Water Bottle
 7. Brushed Twill Hat
 8. Cooling Towel


SIZE EXCHANGE/DAMAGED/MISSING PRODUCTS

Please refer to the size guide and select the size of the T-shirt carefully as
option to exchange is not available.

For any damaged/missing product concern, you will have to reach out to
nokiawelcome@brandaddition.com within 10 days of receiving your kit to be
eligible for replacement.


APAC


FREQUENTLY ASKED QUESTIONS

Please find a set of FAQs listed below which may help resolve your concern
swiftly. If these FAQs do not help answer your concern, please write to
Elinna.zeng@brandaddition.com so that our customer service representatives can
resolve your concerns.


ORDER STATUS/TRACKING DETAILS?

If you have not received your kit within 3 weeks, please feel free to write to
Elinna.zeng@brandaddition.com.

Please note you will be notified via an e-mail with the tracking information for
your kit once it is dispatched. Please see here for details of who the courier
will be based on your location.


WANT TO CHANGE THE SHIPPING ADDRESS?

The 'Nokia New Hire Kit' & 'Nokia Bell Labs New Hire Kit' are being shipped to
the address provided by you in the address form. Unfortunately, we will not be
able to update/change the address.

Please note you will be notified via email along with the tracking details once
your order is dispatched from our end. The courier service will attempt the
delivery to your location only 3 times, please do not refuse the delivery (as we
will not be able to reship the order) and ensure it is received by your family
member/neighbour, if you are not available, so you can collect it later.


WHAT WILL YOU RECEIVE?

You will be receiving the following products below in the kit:

 1. Laptop Backpack
 2. Collared Shirt
 3. Drawstring Bag
 4. Notebook
 5. Stylus Pen
 6. Stainless Steel Water Bottle
 7. Brushed Twill Hat
 8. Cooling Towel


SIZE EXCHANGE/DAMAGED/MISSING PRODUCTS

Please refer to the size guide and select the size of the T-shirt carefully as
option to exchange is not available.

For any damaged/missing product concern, you will have to reach out to
Elinna.zeng@brandaddition.com within 10 days of receiving your kit to be
eligible for replacement.


NORTH AMERICA


FREQUENTLY ASKED QUESTIONS

Please find a set of FAQs listed below which may help resolve your concern
swiftly. If these FAQs do not help answer your concern, please write to
customerservice@brandaddition.com so that our customer service representatives
can resolve your concerns.


ORDER STATUS/TRACKING DETAILS?

If you have not received your kit within 3 weeks, please feel free to write to
customerservice@brandaddition.com.

Please note you will be notified via an automated email with the tracking
details once your order is dispatched from the warehouse. The courier will be
FedEx.


WANT TO CHANGE THE SHIPPING ADDRESS?

The 'Nokia New Hire Kit' & 'Nokia Bell Labs New Hire Kit' are being shipped to
the address provided by you in the address form. Unfortunately, we will not be
able to update/change the address.

Please note you will be notified via email along with the tracking details once
your order is dispatched from our end. The courier service will attempt the
delivery to your location only 3 times, please do not refuse the delivery (as we
will not be able to reship the order) and ensure it is received by your family
member/neighbour, if you are not available, so you can collect it later.


WHAT WILL YOU RECEIVE?

You will be receiving the following products below in the kit:

 1. Laptop Backpack
 2. Collared Shirt
 3. Drawstring Bag
 4. Notebook
 5. Stylus Pen
 6. Stainless Steel Water Bottle
 7. Brushed Twill Hat
 8. Cooling Towel


SIZE EXCHANGE/DAMAGED/MISSING PRODUCTS

Please refer to the size guide and select the size of the T-shirt carefully as
option to exchange is not available.

For any damaged/missing product concern, you will have to reach out to
customerservice@brandaddition.com within 10 days of receiving your kit to be
eligible for replacement.

FAQ

This site is owned and operated by Brand Addition on behalf of Nokia.
Any information collected on this site is subject to and governed by Brand
Addition's privacy statement and terms and conditions.
© 2023 Brand Addition



OK



OK


OOPS!

Sorry, it appears there's an issue with your email or code.

If you need help with your order in North America please contact
customerservice@brandaddition.com.

If you need help with your order in EMEA please contact
nokiawelcome@brandaddition.com.

If you need help with your order in India please contact
nokiahelpdesk@companystore.io.

If you need help with your order in APAC please contact
elinna.zeng@brandaddition.com.

Refresh