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PRIVACY POLICY




PRIVACY POLICY 

Last Updated: November 19, 2021

 1. INTRODUCTION

ULINK Technology, Inc. (“ULINK,” “us,” or “we”) respects the privacy of the
visitors to the ULINK websites which include ULINKtech.com, ulinkda.com,
https://qnap.ulinkda.com, ulinkreporter.com, and https://www.ulink-da.com
(“websites” or “sites”) and users of ULINK software. This privacy policy
(“privacy policy” or “policy”) is an agreement between ULINK and you, as the
user of the ULINK websites or ULINK software (“you”). This agreement tells you
when this policy is effective, what information we collect from you, how we
might use it, how you can review or change the personal information you provided
to us, how we may change this policy, and the steps we take to ensure that your
personal information is protected.

 2. AGREEMENT TO TERMS OF PRIVACY POLICY AND TERMS OF USE

All activities in which you may engage on the websites and software are
voluntary. You are not required to provide any personal data to us unless you
choose to access features on the sites which require the information. If you do
not agree with the terms of this policy or other terms of use on the websites,
then you should immediately exit the websites or software and discontinue using
the sites or software. If you do not agree with the terms of our privacy policy
posted at https://ulinktech.com/privacy-policy/, and our terms of use posted at
https://ulinktech.com/legal/terms-of-use/, please do not provide us with
personal data, and leave the websites. The terms of use of the sites are
expressly incorporated herein by reference and made a part of this policy. By
using the ULINK websites, you signify that you agree to the terms of this
privacy policy as well as to our terms of use. 

 3. EFFECTIVE DATE OF AND CHANGES TO PRIVACY POLICY

This privacy policy is effective as of August 23, 2021, and will remain in
effect except with respect to any of its provisions that are changed in the
future, in which case the changes will become effective on the date they are
posted on the websites. We reserve the right to change this privacy policy at
any time. Changes, modifications, additions, or deletions will be effective
immediately on their posting to the sites. You should check this policy
periodically as its terms may change from time to time. Your continued use of
the sites after we post any such modifications will constitute your
acknowledgment of the modified policy and your agreement to abide and be bound
by the modified policy. We will also revise the “last updated” date found at the
beginning of this privacy policy and in this section when we post changes to
it. 

 4. POLICY APPLICABLE TO ONLINE ACTIVITIES ONLY 

The privacy policy does not extend to anything that is inherent in the operation
of the Internet, and therefore beyond ULINK’s control, and is not to be applied
in any manner contrary to applicable law or governmental regulation. This
privacy policy only applies to information collected through the sites and
software. This privacy policy does not apply to any information we may collect
from you in any place other than the websites and software. 

 5. PERSONAL DATA WE MAY COLLECT 

We may ask you for certain information referred to on the sites and software as
“personal data,” which includes information that is capable of being associated
with, or could reasonably be linked, directly or indirectly, with your identity
as an individual. Such information may include, items such as your name,
address, date of birth, age, gender, e-mail address, telephone number,
identification number, location data, online identifiers, device serial numbers,
credit card, account data, employment information, Internet Protocol (IP)
address, and account activity. You may be required to provide personal data to
access or use certain parts of our websites and software, services, or features
of the sites and software. If you do not provide the requested personal data,
you may not be able to access or use the features of the sites and software
where such information is requested. 

5.1. Click Stream Data. When you visit our website we may also collect “click
stream data” (server address, domain name). This information can be combined
with information you have provided to us by registering, for example, which will
enable us to analyze and better customize your visits. We may use click stream
data for traffic analysis of our website, to determine which features of our
site are most or least effective or useful to you. 

5.2. Cookies. We may also use cookies to gather information about your visits to
our website and enhance your experience. A cookie is a small string of
information that the website you visit transfers to your computer for
identification purposes. Cookies can be used to follow your activity on the
website and that information helps us to understand your preferences and improve
your website experience. Cookies are also used for such activities as
remembering your user name and password, if you use such a feature on this site.
You can turn off all cookies, in case you prefer not to receive them. You can
also have your computer warn you whenever cookies are being used. For both
options you have to adjust your browser settings (such as Chrome, Safari,
Firefox, Internet Explorer, or other browser). There are also software products
available that can manage cookies for you. Please be aware, however, that when
you choose to reject cookies, this choice may limit the functionality of the
website you visit and you may lose access to some of its features

 6. HOW WE USE YOUR PERSONAL INFORMATION 

We will primarily use the personal data you provide for the following purposes:

A. To send you information or materials via e-mail about products, offers, and
news we think might interest you. This information may relate to products,
offers, and news of the ULINK or its licensees or selected commercial partners. 

B. To complete a purchase or provide you access to the websites, software, and
our services. 

C. To verify your identity when you try to access the websites and software, and
use our services. 

D. To customize, improve, and enhance our services and our marketing materials. 

E. To improve ULINK’s processes and algorithms and artificial intelligence. 

F. To enforce or defend improper use in violation of our policies and contracts
with you.

G. To deter data breaches, illegal activities, and fraud. 

H. To comply with any procedures, laws, and regulations which apply to us where
it is necessary for our legitimate interest or legitimate interests of others. 

I. To establish, exercise, or defend our legal rights where it is necessary for
our legitimate interests or legitimate interests of others.

 7. GENERAL DATA WE MAY COLLECT

There may be other instances in which we collect information from you that is
more general in nature that does not directly or indirectly identify you as an
individual (“general data”). Such general data may be collected from you
whenever you access the site, whether or not you provide us with any personal
data. We use this data to help provide more useful information to our customers
and to understand the use and access of our website, software, products, and
services.

 8. PROTECTION OF YOUR PERSONAL DATA AND GENERAL DATA 

8.1. Security Measures. In order to protect the personal data that we receive
from you through our websites and software, we have implemented various security
measures, including technical, administrative, and physical security measures to
protect your information from unauthorized access, loss, and improper use. On a
regular basis, we review our security procedures in order to consider
appropriate new technology and methods and compliance with applicable privacy
laws. Please be aware, however, that no method of transmission over the
Internet, or method of electronic storage, is 100% secure. Therefore, while we
strive to use commercially acceptable means to protect your personal data, we
cannot guarantee its absolute security. 

8.2. Risk of Interception. Please keep in mind, however, that whenever you give
out personal data online there is a risk that third parties may intercept and
use that information. ULINK strives to protect your personal data and privacy,
we cannot guarantee the security of any information you disclose online. By
using the sites, you expressly acknowledge and agree that we do not guarantee
the security of any data provided to or received by us through the sites and
that any personal data, general data, or other data or information received from
you through the sites is provided to us at your own risk, which you expressly
assume. 

 9. THIRD PARTIES 

9.1. Sharing Data With Persons or Entities Who Manage The Websites. Depending on
the services used through the ULINK websites and software, the personal data
collected can be managed and controlled by ULINK or third parties. This enables
the ULINK websites to run and be distributed as well as to provide a ready-made
infrastructure to run specific features or parts of the ULINK websites. Some of
these services work through geographically distributed servers, making it
difficult to determine the actual location where the personal information
collected are stored.

9.2. Disclosing Data to Third Parties. We do not sell, trade, or otherwise
transfer your personal data to third parties without informing you in advance.
We provide some of our services through contractual arrangements with
affiliates, services providers, partners and other third parties (collectively,
“service partners”). Our service partners may use your personal data to operate
our sites, to deliver their services, and to provide our services. For example,
your data may be transferred to website hosting partners and other parties who
assist us in designing and operating the websites or helping us analyze
collected data. These parties will only use your data for the purpose of
carrying out the work as agreed with us. We will encourage our service partners
to adopt and post privacy policies. However, the use of your personal data by
our service partners is governed by the privacy policies of those service
partners and is not subject to our control. ULINK utilizes Amazon Web Services,
Inc. (AWS) as a hosting and backend service for the websites. You can read more
about how AWS uses your personal information and general information here:
https://aws.amazon.com/privacy/. AWS participates in the EU-US and Swiss-US
Privacy Shield frameworks. 

9.3. Security. ULINK will release your personal data without your consent for
security purposes, when required by law, or to prevent imminent harm to any
person or entity. We will disclose personal data upon receipt of a court order
or subpoena, or to cooperate with a law enforcement investigation, which may
include responding to requests and court orders from jurisdictions outside the
United States. We fully cooperate with law enforcement agencies in identifying
those who use our services for illegal activities. We reserve the right to
report to law enforcement agencies any activities that we in good faith believe
to be unlawful, as determined in our sole discretion. Release of your personal
data for security purposes, as described in this agreement to any person or
entity under any circumstances shall be based on a determination made solely by
us, exercising our own discretion, permission for which is expressly granted by
you to us in accordance with this policy.

9.4. Links to Third Parties. For your convenience and to improve the usage of
the websites we may insert links to third parties on the sites. This privacy
policy does not apply to such third party websites. These links take you outside
our service and off the ULINK’s site and are beyond our control. This includes
links from partners that may use ULINK’s logos as part of a co-branding
agreement. The sites those links can take you to have their own separate privacy
policy and although we seek to protect the integrity of our sites, ULINK is not
liable for the content and activities of those sites. Your visits and access to
such websites is at your own risk. Please note that those other sites may send
their own cookies to users, collect data, or solicit personal data. 

 10. DELETING OR MODIFYING PERSONAL INFORMATION

You may cancel your registration at any time, and you may opt out of receiving
any e-mails from ULINK. Additionally, you can choose to have all your personal
data deleted from our database. You may opt out, or delete or modify your
personal data, by contacting us at support@ulinktech.com or writing to Attn:
Privacy Compliance, 3120 De La Cruz Blvd., Suite 117, Santa Clara, CA 95054 with
your request. We encourage you promptly to update your personal data when it
changes. 

Special notes for DA Drive Analyzer users: If you purchased your license from
ULINK, you may request a copy, delete, or modify your personal data by emailing
ulink_pi@ulinktech.com with your request. If you purchased your license from a
seller that is not Vendor, please contact them directly to request a copy,
delete, or modify your personal data. Furthermore, ULINK may delete your
personally identifiable information after your license has been rendered
unusable by any means, including but not limited to: license expiry, license
deactivation, or termination of the license by the license seller. 

 11. RETENTION OF PERSONAL DATA 

ULINK may retain your personal data for a period of time consistent with the
original purpose of collection. We will keep your personal data as long as
reasonably necessary for your use of our services and for a reasonable period of
time thereafter. We may also retain your personal data during the time needed
for us to pursue our legitimate business interests, conduct audits, comply with
our legal obligations, resolve disputes and enforce our agreements. If none of
the above grounds to keep your data apply, we will delete your personal data in
a secure manner according to this policy. 

 12. NO USE OF THIS SITE BY PERSONS UNDER 16 PERMITTED 

ULINK intends only persons who are 16 years or older to use the websites.
Personal registration information submitted by a person under the age of 16 will
not be accepted. Any general information provided by a person under the age of
16 and gathered during his or her visit may be used as indicated in this policy.
ULINK is committed to protecting the privacy of children and has no intention of
collecting personal data from children under the age of 16. We will not be
liable for any losses or damages incurred by the unauthorized disclosure or
processing of personal information under the age of 16. 

 13. YOUR RIGHTS TO YOUR PERSONAL INFORMATION 

Unless exempt under application privacy laws, you have the following rights with
respect to your personal information:

13.1 Right to Access or Disclosure of Personal Data. You have the right to
request a copy of your personal information collected by ULINK. 

13.2 Right to Rectification. You have the right to request modification of your
personal information, including the correction or errors and the updating of
personal information.

13.3 Right to Deletion/Erasure. You have the right to deletion or erasure of
your personal information when it is no longer necessary for us to retain such
information, except when we are obligated to comply with a legal obligation or
to establish, exercise or defend legal claims.

13.4 Right to Restrict Data Processing. You have the right to withdraw your
consent to the processing of your personal information at any time. 

13.5 Right to Data Portability. You can request that your personal information
file be sent electronically to a third party when the processing is based on
your consent or is necessary for the performance of a contract with you.

13.6 Right to Object. You have the right to request that we stop processing your
personal information where you believe such information to be inaccurate or our
processing is unlawful. Additionally, you can request that we stop processing
your personal information if we no longer need to process such information for a
particular purpose unless we are unable to delete the data due to legal or other
obligation or your request we retain your personal information.

13.7 Right to Lodge a Complaint. You have the right to lodge a complaint
regarding our processing of your personal information, with the competent
authority where you reside or in which your personal information is processed. 

 14. CALIFORNIA CONSUMER PRIVACY ACT

14.1 Categories of Personal Data. The California Consumer Privacy Act (“CCPA”)
requires us to describe the information we collect in certain “categories.” The
categories we collect include:  

A. Identifiers (such as your name, alias, address, unique personal identifier,
online identifier, IP address, email address, account name, or other similar
identifiers); 

B. Commercial information (such as data regarding transactions); 

C. Financial data (such as credit card or payment information);

D. Internet or other electronic network or device activity (such as information
on interaction with a website, application, software, or advertisement, and
browsing history); 

E. Geolocation data (such as IP-based or city, state, or zip level data); 

F. Inference data (such as user profile information from data in this section); 

G. Legally protected classifications (such as age and gender); and

H. Other information that identifies or can reasonably be associated with you
(such as information you voluntarily provide as you use the sites or software,
user-generated content or additional profile information).

14.2 Sources of Personal Data. We may collect personal data either directly from
you or indirectly from you from our affiliates, service providers, and other
vendors; and indirectly through your interactions with websites or
advertisements. 

14.3 Business Purpose. Our collection of information is for the following
business purposes:

A. To send you information or materials via e-mail about products, offers, and
news we think might interest you. This information may relate to products,
offers, and news of the ULINK or its licensees or selected commercial partners. 

B. To complete a purchase or provide you access to the websites, software, and
our services.

C. To verify your identity when you try to access the websites and software, and
use our services.

D. To customize, improve, and enhance our services and our marketing materials.

E. To improve ULINK’s processes and algorithms and artificial intelligence.

F. To enforce or defend improper use in violation of our policies and contracts
with you.

G. To deter data breaches, illegal activities, and fraud.

H. To comply with any procedures, laws, and regulations which apply to us where
it is necessary for our legitimate interest or legitimate interests of others. 

I. To establish, exercise, or defend our legal rights where it is necessary for
our legitimate interests or legitimate interests of others.

14.4 Sharing of Personal Data. We may share categories of personal data to
accomplish the various business purposes above and as described throughout this
privacy policy. 

14.5 CCPA Rights Disclosure. If you are a California resident, the CCPA allows
you to make certain requests regarding your personal data. Specifically, the
CCPA allows you to request us to: 

A. Right to Request Access to Your Personal Data and Data Portability Rights.
You have the right to request access to your personal data that we have
collected over the past 12 months. Upon verification of your request, we will
disclose to you the categories of personal data we collected or have collected,
our business or commercial purpose for collecting the personal data, the
categories of third parties with whom we share the personal data, the specific
pieces of personal data we collected about you (data portability request), and
if such personal data has been sold or disclosed for a business purpose.

B. Right to Deletion of Personal Data. You have the right to request that we
delete any of the personal data that we have collected from you subject to
certain exceptions. If we are unable to comply with your request, we will
provide you an explanation in our response.

We do not discriminate against users or customers on the basis of their
exercising any of the rights afforded by the CCPA in accordance with California
residents’ rights under the statute.

To protect your personal data, we will verify your identity using the data
points you have previously provided to us. Please have this information
available so that we can verify your request.

You may also authorize an agent to submit a request on your behalf, so long as
you provide the authorized agent written authorization signed by you to make a
request on your behalf, and your authorized agent also able to verify their
identity with us. If you would like to designate an agent for purpose of making
a request under the CCPA, you agent must register as such with the California
Secretary of State and submit a copy of this registration along with your
verified consumer request.

 15. QUESTIONS OR COMMENTS 

If you have any questions, comments, or requests relating to our website or the
privacy policy, send an e-mail to support@ulinktech.com or write to Attn:
Privacy Compliance Officer, 3120 De La Cruz Blvd., Suite 117, Santa Clara, CA
95054. 

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LATEST VERSIONS




DRIVEMASTER RELEASE

DriveMaster 9: v9.0.1650 (New)


TEST SUITE RELEASE

ULINK NVMe Protocol: v4.0
ULINK NVMe Regression: v3.5 (New)

TCG Opal Family Certification: v4.5 
TCG Configurable Namespace Locking Application Note Test Suite: v1.0 (New)
TCG Opal Family SSC Application Note: v4.5 (New)
TCG Enterprise Application Note: v4.5 (New)
ULINK TCG/I1667 Opal Family Protocol: v8.5 (New)
ULINK TCG Enterprise Protocol: v4.5 (New)

ULINK SATA/ATA Protocol: v8.0 (New)
ULINK SATA/ATA Regression: v7.0 (New)
SATA-IO Device Digital: v4.0
SATA-IO Host Digital: v3.0

ULINK SAS/SCSI Protocol: v4.5 (New)
ULINK SAS/SCSI Regression: v3.5 (New)


TEST REPORTER

v3.1.0.4

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LATEST VERSIONS




DRIVEMASTER RELEASE

DriveMaster 9: v9.0.1650 (New)


TEST SUITE RELEASE

ULINK NVMe Protocol: v4.0
ULINK NVMe Regression: v3.5 (New)

TCG Opal Family Certification: v4.5 
TCG Configurable Namespace Locking Application Note Test Suite: v1.0 (New)
TCG Opal Family SSC Application Note: v4.5 (New)
TCG Enterprise Application Note: v4.5 (New)
ULINK TCG/I1667 Opal Family Protocol: v8.5 (New)
ULINK TCG Enterprise Protocol: v4.5 (New)

ULINK SATA/ATA Protocol: v8.0 (New)
ULINK SATA/ATA Regression: v7.0 (New)
SATA-IO Device Digital: v4.0
SATA-IO Host Digital: v3.0

ULINK SAS/SCSI Protocol: v4.5 (New)
ULINK SAS/SCSI Regression: v3.5 (New)


TEST REPORTER

v3.1.0.4

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