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Submitted URL: http://paymaya.co/
Effective URL: https://support.maya.ph/s/status
Submission: On October 17 via manual from PH — Scanned from US

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HELP CENTER



Updates as of October 17, 2024

We're currently addressing feedback on some of our features, which will be back
to normal as soon as possible.


AFFECTED SERVICES

Crypto

Buy, sell, send, receive and convert





TEMPORARILY UNAVAILABLE

The following services under this feature are currently unavailable:

 * Convert

 * Receive

 * Send



MONEY MOVEMENT

Cash in

Via bank, debit card, credit card, and more



Bank transfer

Via InstaPay or PESONet



Send money

Send to another Maya Wallet or Maya Savings



Remittance

Claim, remit and pickup anywhere and more



BANKING

Maya Easy Credit

Transfers to Wallet and repayments



Maya Personal Loan

Application, disbursements and repayments



Maya Savings

Deposits and transfers



Personal Goals

Account creation and deposits



Time Deposit Plus

Account creation and deposits



Banking - Registration

Account creation



Banking - Transactions List

Viewing of transactions list



Banking - Account Details

Viewing of account details



PAYMENTS AND PURCHASES

Pay bills

Credit cards, utilities, gov't dues and more



Shop

Load, gaming pins, vouchers and more



Purchases

Via QR Ph, card, online checkout and more



Rewards

Mission pages, cashback vouchers and more



Maya card

ATM transactions, card activations and more



Lifestyle

Lucky Games, Travel, Mall



SERVICES

Funds

Redemption, subscription



Stocks

Cash in, cash out



MAYA ACCOUNT

Maya app

All Maya services



Account

Registration, Activity List, Balance and more



Notifications

OTP, SMS notifications, in-app notifications





🤔   Need help?

        Visit our Help Center to learn more



6F Launchpad Building, Sheridan corner Reliance St., Highway Hills, Mandaluyong
City 1550 Philippines

Office Hours: Mondays to Fridays, 9:00 AM to 6:00 PM

 

Maya Philippines Inc. and Maya Bank Inc. are regulated by the Bangko Sentral ng
Pilipinas

https://www.bsp.gov.ph

(+632) 8708-7087






NEED HELP?

(+632) 8845-77-88 (Domestic Toll Free: 1800-1084-57788)

Visit our Maya Bank contact us page or Maya contact us page to know more.

Access our 24/7 chat support via the Maya app.

 

For us to help you efficiently, please share the complete details of your
concern and we’ll address it within 10 working days. Should we need more time,
we’ll be sure to update you every step of the way. Always reach out to Maya’s
official channel for all of your concerns.



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