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Job


ACCENTURE HIRING RECRUITMENT

 * Posted by admin
 * Posted on May 29, 2024

Are you looking to build an extraordinary career in Customer Support Voice
Process? What would you do? You will be aligned with our Network Operations
vertical which ensures that we maintain a robust common integration framework to
help communications clients address challenges, increase their margins, improve
asset realization, improve customer service, increase revenues, reduce overall
costs, and accelerate sales cycles. The Telecom Operations team is involved in
developing structures, processes, and capabilities for managing and monitoring
telecommunications networks. The Customer Service Management team focuses on
managing the organization’s interaction with current and potential customers.

 

The team is responsible for handling customer queries, enhancing customer
satisfaction, ensuring customer retention and ultimately driving sales growth.
The team is also responsible for improving business relationships with
customers. What are we looking for?Are you looking to build an extraordinary
career in Customer Support Voice Process? What would you do? You will be aligned
with our Network Operations vertical which ensures that we maintain a robust
common integration framework to help communications clients address challenges,
increase their margins, improve asset realization, improve customer service,
increase revenues, reduce overall costs, and accelerate sales cycles. The
Telecom Operations team is involved in developing structures, processes, and
capabilities for managing and monitoring telecommunications networks. The
Customer Service Management team focuses on managing the organization’s
interaction with current and potential customers. The team is responsible for
handling customer queries, enhancing customer satisfaction, ensuring customer
retention and ultimately driving sales growth. The team is also responsible for
improving business relationships with customers. What are we looking for?
Adaptable and flexibleAbility to work well in a teamCommitment to
qualityProcess-orientation

Role & responsibilities:
In this role you are required to solve routine problems, largely through
precedent and referral to general guidelines.Your expected interactions are
within your own team and direct supervisor.You will be provided detailed to
moderate level of instruction on daily work tasks and detailed instruction on
new assignments.The decisions that you make would impact your own work.You will
be an individual contributor as a part of a team, with a predetermined, focused
scope of work.Please note that this role may require you to work in rotational
shifts

Job Location: Mumbai (Vikhroli) (Current location – Mumbai mandatory)

Qualifications: Any Graduation.

Experience: any Graduate freshers.

Transportation: Two-way Cab facility will be provided (Pick and drop location
should be with-in Accenture Transportation boundary).

If you, or a friend, match this requirement, please send in resume to
jobs_customersupport@accenture.com We look forward to welcome you to the
Accenture family!



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