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NEWS & KNOWLEDGE

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TRAINING

 * Overview
 * Agenda
 * FAQ


LEADING FOR SUCCESS AND SATISFACTION | LIVE-ONLINE








LIVE-ONLINE!

This custom-designed development program is delivered as five (5) half-day
live-online sessions over 5 to 16 weeks. After each session, Application and
Implementation small groups meet to support each other’s learning and work on
application activities. Click on the Agenda tab above to learn more!


CREATING EXTRAORDINARY LEADERS DURING EXTRAORDINARY TIMES.


OVERVIEW

Hundreds of participants have improved their leadership decision-making by more
than 40 to 50% by the end of this training. And, that is only in one of the four
areas of focus covered.

Prior to the workshop, you will complete two online assessments so we can get to
work once you arrive. They will help you answer the following questions:

 * What are my leadership strengths?
 * What are my leadership opportunities?
 * Why do I work well with some people and not others?
 * Am I over-managing?
 * How can I replicate the effectiveness of my highest performers?
 * How can I develop a coaching plan for the people I manage?


GOALS

This program consists of four goals. Goals #1 and #2 focus on understanding and
improving yourself as a high performing leader. Goals #3 and #4 focus on
effectively managing and developing others.

 1. Goal #1: Learn Yourself, Lead Yourself (Self Focus)
 2. Goal #2: Diagnose, Adapt, Achieve (Self Focus)
 3. Goal #3: Clarify, Direct & Perform (Others Focus)
 4. Goal #4: Measure, Monitor, Improve (Others Focus)

What are you doing to grow, develop and keep your key players? The Leading for
Success and Satisfaction (LSS) development program gives you the tools,
capabilities and confidence to address those mistakes and deliver unparalleled
levels of success and satisfaction for everyone who is led by you. This program
is principles-based, but also full of practical tools. You will leave the
program with a comprehensive system that will take you, your key managers, and
your people to greater performance and satisfaction!

Goal #1: Learn Yourself, Lead Yourself (Self Focus)
High-performing leaders understand the true impact their leadership skills have
on the performance of others, and on the business. This program starts by
exploring your leadership motivations and capabilities so we can build on your
strengths and minimize mistakes.

Goal #2: Diagnose, Adapt, Achieve (Self Focus)
Our research indicates that only 5 to 10% of leaders have a rational, consistent
and repeatable way to make effective leadership decisions. As a result,
decisions within organizations are often erratic, chaotic and vary significantly
by leader. Learning the innovative PRO-daptive® leadership process has provided
participants with a tool that has allowed them to significantly improve their
diagnosis and response to situations. It gives them a solution to questions
like:

 * Am I effectively responding to this situation?
 * Is there a pattern to the way I respond to situations? Is this good or bad?
   Or both?
 * Am I over-managing (micromanaging) this situation? Or under-managing?
 * Will this approach resolve the issue or possibly make it worse?

Goal #3: Clarify, Direct & Perform (Others Focus)
It is estimated that 50% of all performance issues in organizations are the
result of ineffective work direction. To combat this problem, we have worked
with internationally-renowned experts and industry high performers to develop a
performance management process that actually works. It will teach you two
approaches to eliminate this problem. The first approach (and tool) is something
you can implement immediately. The second approach may take a bit more time, but
it will take you to the next level in your performance management when you are
ready. It helps you answer these questions:

 * What do my employees think is their most important work priority? Is it the
   same as I think it is?
 * How do I replicate the decision-making, prioritizing and consistency of my
   highest performers?
 * How can I effectively communicate that some work is a lot more important than
   other work?
 * How can I proactively and effectively communicate the what, how and why of
   work before problems occur?

Goal #4: Measure, Monitor, Improve (Others Focus)
You may have heard the phrase, “You can only manage what you can measure.” By
accomplishing the other three goals, we now have the foundation to measure (and
manage) in a simple, effective and efficient manner. Here are a few of the
questions we answer:

 * How can I develop a coaching plan for my employees in less than five minutes?
   (More than 95% of participants agree that this coaching plan is better than
   any they have ever had before!)
 * What tools and techniques can I use to make performance reviews more
   productive and satisfying for both the manager and employee?
 * How can I easily track the performance of an individual, department or entire
   organization throughout the year?


FORMATS

We offer highly-interactive off-the-shelf programs. We will also customize a
program to meet your needs.


LIVE-ONLINE DEVELOPMENT PROGRAM:

 * Five live-online training sessions (two to three hours each) over several
   weeks
 * Enhancement Options:
   * Ongoing coaching for an additional three to nine months
   * 6 to 12 coaching sessions between training sessions


 IN-PERSON WORKSHOP:

 * 5 days in-person classroom workshop


CUSTOMIZED PROGRAM:

 * Contact us


WHAT PEOPLE ARE SAYING

 * “The bigger we get, the better our culture is due to training like this. I
   can’t tell you how often an employee comes up to me and thanks me for
   providing such a great culture to work in. This training is a big part of
   that success. Thank you.”
   * Jeff H., CEO (74 leaders in this program September-October, 2020)
 * “We recently had two groups go through this program. Our 12 senior leaders
   were so impressed they made sure all of our 42 mid-level leaders also had the
   opportunity to participate.”
   * Bob I., Owner

Click on the Agenda tab to see more details on this course.

LIVE-ONLINE MATERIALS SHIPPING: All participant materials will be shipped to the
address provided upon registration at no additional cost if registration is
received at least 12 calendar days prior to the beginning of Session 1. Clients
who register fewer than 12 days prior to the first day of training will be
charged up to $95 additional per participant for expedited materials shipping;
surcharge varies depending on timeframe and client location in U.S. or Canada,
typically $30 to $50 per participant.


AGENDA

This fast-paced, highly-interactive workshop is delivered over five (5) half-day
live-online Zoom sessions.

Here is a closer look at the program.

Pre-Work
Please watch for your confirmation email and refer to the Live-Online learning
path for more details on the pre-work.

Session 1 | Overview and Introduction to motivation and DISC Style

 * * Review the foundational aspects of leadership
   * Leadership Assessment #1: Focus on self-awareness (motivation)

Session 2 | Managing with DISC Style: Understanding self and others
Move from understanding to using DISC Style to manage others in the workplace.

Session 3 | Effective Leadership and Influencing Practices

 * Introduction to PRO-daptive® Leadership
 * The four-step leadership process

Session 4 | Leadership Assessment Results and Application Exercises

 * Leadership Assessment #2: Focus on leadership capabilities
 * Review the results from leadership assessments
 * Apply new skills in real-life scenarios

Session 5 | In-Depth Leadership Case Studies and Application

 * Begin using advanced leadership tools and concepts in workplace situations
 * Continue using advanced tools to apply leadership concepts to workplace
   situations
 * Introduce participants to the concepts of work direction using JobTRACKs®
   (KRAs) and the Work Priorities Tool

 

Times:

Each session:  12:00 p.m. to 4:00 p.m. (Central)

There will be application activities after most sessions. We will also offer
coaching sessions to answer additional questions or address your more
challenging situations.

Be sure to download Zoom and participate in a test session in advance. Please
login at least 5 minutes before the beginning of each session.


FAQ

Who should attend this workshop?

 * Anyone responsible for managing or leading others
 * Business Owners
 * General Managers
 * Department Managers

Do you offer additional support?

Each participant is shipped a full set of materials in advance that includes the
tools, processes, tips and forms needed for implementation and reference
(including emailed copies of several implementation forms).

Additional optional activities:

 * Application and Implementation groups
 * Application activities (typically 15 to 45 minutes between each session)
 * Optional Q&A between sessions
 * Conquering Unfavorable Leadership book

You’ll also receive access to our help desk via email or toll-free phone for
help with any questions you have when implementing what you’ve learned.

How much does this workshop cost?

First attendee:  $3,195

Second attendee from same company within one year:  $3,095

Third and additional attendees:  $2,995 each

SELECT DATE

Sep 5 - Sep 5
Live-Online, 12-4 PM CTOct 24 - Oct 24
Live-Online, 12-4 PM CT

Select a date to register attendees and continue.


RECENT NEWS & KNOWLEDGE

VIEW ALL

INTRODUCING OUR NEW BRAND

June 17, 2024

SERVICE OPERATIONS ARE KEY TO WEATHERING 2024

April 8, 2024

WILL 2024 BE A YEAR OF REBOUNDING MARGINS & PROFITABILITY?

April 5, 2024


UPCOMING EVENTS

VIEW ALL

Training

Aug 5, 2024 - Aug 8, 2024

Live-Online, M-Th 10-4

Service Writing | Open 15

Training

Aug 13, 2024 - Aug 15, 2024

Live-Online, T-Th 10-4

Parts & Accessories Management | Open 12

Training

Aug 19, 2024 - Aug 22, 2024

Live-Online, M-Th 10-4

Service Management | Open 14

Training

Sep 5, 2024

Live-Online, 12-4 PM CT

Leading for Success and Satisfaction | Open 14

PRODUCTS

 * Training
 * 20 Groups
 * Consulting & Coaching
 * Tool Box
 * Clients

COMPANY

 * About
 * Careers
 * Profiles
 * Calendar
 * Resource Guide PDF
 * Privacy Policy
 * Terms of Use

NEWS & KNOWLEDGE

 * News
 * Q & A

CONTACT

 * 1-800-772-3377
 * spaderinfo@ncmassociates.com
 * 2101 W 41st St #49
   Sioux Falls, SD 57105



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