contentful-verkada.netlify.app Open in urlscan Pro
2a05:d014:275:cb00::c8  Public Scan

Form analysis
0 forms found in the DOM

Text Content

Verkada Logo
 * Products
    * Platform
      * Overview
      * Integrations
      * Helix
      * Mobile
      * Security
    * Video Security
      * Overview
      * Dome
      * Mini
      * Fisheye
      * Bullet
      * Multisensor
      * Viewing Station
      * Camera Compare
    * Access Control
      * Overview
      * Access Controllers
      * Door Reader
      * Wireless Locks
      * Access Credentials
    * Intercom
      * Overview
      * Video Intercom
      * Receivers
    * Air Quality
      * Overview
      * Sensors
    * Workplace
      * Guest
      * Mailroom
    * Alarms
      * Overview
      * Professional Monitoring
      * Intrusion Detection
      * Intrusion Deterrence
      * Panic Button

 * Solutions
    * Industries
      * Education
      * Government
      * Financial Institutions
      * Retail
      * Manufacturing
      * Healthcare
      * Restaurants
      * Hospitality
      * Property Management
      * Multifamily
    * Use Cases
      * Emergency Response
      * License Plate Recognition
      * Lockdown
      * Touchless Entry
      * Roll Call
      * Vape Detection
    * Team
      * IT
      * Security
      * Facilities

 * Customers
 * Resources
    * Resources
      * Blog
      * Webinars
      * Events
      * Brand Guidelines
    * Learning
      * Datasheets
      * Research
      * eBooks
    * Support
      * Contact
      * Knowledge Center
      * Training Center
      * Product Updates

 * Partners
    * Partners
      * Partner Program
      * Partner Portal
      * Partner Training
      * A&E New Construction

Log in Get Demo
Demo

US (EN) United States (English) United Kingdom (English) Canada (English)
Australia (English)

 * Product News
 * Company News
 * Life at Verkada
 * Industry Insights
 * Customers & Community

Product News

Product News Company News Life at Verkada Industry Insights Customers &
Community

Back to Main


ANNOUNCING VERKADA INTERCOM: ANSWER CALLS FROM ANYWHERE

Product News

David Zhai

Product Manager

 * 
 * 
 * 
 * 

One of the most prominent requests we got during last quarter's Product Keynote
Event was, “when will Verkada release a video intercom?”

It’s not hard to see why this question came up: Traditional intercom systems are
often inflexible and hard-wired point-to-point. These on-premise systems often
require receptionists to be present at their desk to answer intercom calls and
they make it hard for admins to update call rules. Many of the same complexities
of managing NVR video security infrastructure often apply to video intercom as
well, making it difficult to store, access and review video footage.

Today, we aim to fix these pain points with the latest addition to the Verkada
platform: Verkada Intercom. 

Your browser doesn't support the video tag


INTRODUCING VERKADA INTERCOM

Verkada’s video intercom system replaces fixed receiver stations, hard-wired
installations, and static configurations with simplified hardware and intuitive
yet powerful cloud-based software. Verkada’s new TD52 Video Intercom provides
sharp video and intelligible audio across several receiver types. And the
experience is easily managed from Command, Verkada’s cloud-based security
platform.


TAKE CALLS FROM ANYWHERE 

Verkada Intercom combines the powerful video and audio capabilities of the TD52
Video Intercom with four distinct receiver types to give organizations the
ability to answer calls from anywhere. Intercoms and receivers can be deployed
and reconfigured in any combination according to the needs of each shift,
building, or site. Customizable call routing and scheduling allows organizations
to easily define who, when, and how users are called. Each intercom can be
directed to call several receivers at once or sequentially. 

Verkada Intercom also supports four receiver types that replace fixed devices
with flexible applications.

Your browser doesn't support the video tag


INTRODUCING THE DESK STATION APPLICATION 

The newest intercom receiver, our iPad-based Verkada Desk Station, gives
receptionists and security guards an intuitive way to answer intercom calls in a
gorgeous fullscreen call experience. Adapting The Desk Station can also adjust
dynamically with the intuitive Here / Away toggle, which will skip the receiver
in the call sequence if set to away. The Desk Station also functions as a mini
Viewing Station, unifying Video Intercoms, Cameras and Door Access on a single
device with minimal Command permissions.

“Our receptionists can answer calls from a phone or iPad, so they can
essentially take the front desk with them wherever they go. Plus, multiple
people are able to receive calls from the front door, so we’re not just relying
on one receptionist who may or may not be at their desk,” says Josh Scott, VP of
IT Infrastructure and Service, HealthPro Heritage, a Verkada Intercom beta
customer.


CALL RECEIVING UPDATES TO PASS APP 

We are also releasing an update to the popular Verkada Pass mobile app that will
allow receivers to answer intercom calls on-the- go. Verkada Pass provides a
completely mobile answering experience with full-frame video, crystal clear
2-way audio, and door unlocking at the touch of a button.

Intercom beta customers are already seeing great traction with this mobile
intercom receiver. “After hours, we have a resident advisor working in a
different building who can remotely receive calls, see who is there and unlock
doors” says Kyle Petrie, Director of Operations, Union Station Homeless
Services. Read more about Union Station’s use of intercom in our customer story.


TAKE CALLS IN COMMAND 

Verkada Intercom can also call users directly through any web browser via
Verkada’s Command platform. As our single pane of glass solution to manage and
monitor security deployments, Command offers easy-to-use cloud-based controls
for call receiving. Within Command, users can receive calls, unlock doors and
trigger other Verkada actions like building lockdowns. Receiving from Command is
expected to be available starting in March 2023.


SEND CALLS TO EXISTING PHONE LINES 

In addition to using dynamic new receiver apps, organizations can send calls
directly to a phone number and leverage their existing phone infrastructure.
This means less disruption to existing users, workflows, and operations. Verkada
Intercom can unlock the door from the phone’s keypad without switching apps or
devices.

Your browser doesn't support the video tag


GET SHARP VIDEO AND CLEAR AUDIO ON EVERY CALL

Securing any entrance with a video intercom system starts with seeing who is at
the door and understanding why they are there. To provide sharp video quality on
calls, we’ve taken all of our expertise in building industry-leading cameras and
have used it to build a powerful video intercom. The TD52 Video Intercom
includes a 5-megapixel sensor for stunning 1080p video that captures sharp video
quality. Wide dynamic range and up to 15 meters of nighttime IR visibility
improve visibility in any lighting condition. An ultra-wide 130° lens offers a
comprehensive view of the scene, allowing users to better get the full picture. 

Designed to be mounted around eye level and used at close range, the TD52
provides a powerful vantage point for Verkada’s AI-based video analytics, such
as Person Analytics and Person of Interest Alerts. With these capabilities,
organizations can easily see who is at the door and understand why they are
there. And like all Verkada cameras, onboard storage and edge computing provide
enhanced security while keeping bandwidth consumption to a minimum.

In addition to sharp video, the TD52 offers clear two-way audio. The TD52’s 5W
speaker allows anyone at the door to hear clearly, while two omnidirectional
MEMS microphones with acoustic echo cancellation capture intelligible audio so
those people can be heard, regardless of environmental conditions like wind or
traffic.

The camera, microphone, and speaker are housed in a secure enclosure that is
built to withstand both weather and direct impact. The TD52 is encased in
durable cast aluminum with a vandal-resistant steel faceplate that is both IP66
and IK08 rated. We also introduced a new architecture grade powder coat finish,
which provides enhanced durability and UV resistance. Designed to last, the TD52
comes with Verkada’s 10-year warranty and an onboard tamper sensor to alert
organizations if there is a physical threat to the device.


SMART CALL ROUTING AND MORE IN COMMAND

The Command-based software capabilities of Verkada’s video intercom system also
shines. Video and audio of every button press is recorded and easily available
for review in Command so organizations can get clear video and audio information
about every call. The system also tracks which receiver answered the call and
who unlocked the door for faster audits. Annotated call timelines and an
intuitive video player help organizations easily review and find specific calls
of interest. 

In addition to these powerful video intercom capabilities, the TD52 functions as
a security camera. The TD52 records continuously for up to 30 days in standard
quality regardless of if there’s an incoming call or not. The additional footage
can provide context for incoming calls and enhance building security with
onboard capabilities like motion search, People Analytics, and video recording.

Lastly, platform integrations with other Verkada products, like security cameras
and access control increase the power and security of Verkada’s intercom system.
Additional Verkada context cameras provide an even richer view of the scene. At
the same time, any door access controlled by Verkada can be unlocked through an
intercom without extra wiring, and access control events such as schedule
changes can be used to augment the functionality of the intercom.

Your browser doesn't support the video tag


UNMATCHED CAPABILITIES WITH SIMPLIFIED DEPLOYMENT

Verkada also simplifies installation, configuration, and expansion. Bringing the
TD52 online requires only a PoE+ connection to the internet. To make deployments
even easier, there are several accessories available for the TD52, including
surface and angle mounts, a trim plate and a rain hood that prepares the device
for various surfaces, substrates, and environments. Pre-drilled hole patterns
for the most common mounting configurations, customizable I/Os including dry
relay output, and a POE-over-2-wire converter also make rip-and-replace upgrades
simple.

Adding new receivers, changing call routing logic, or viewing historical
intercom recordings is easy as logging into Command. As with all Verkada
devices, the TD52 comes with automatic firmware updates, and 24/7 technical
support for the duration of the license.

Lastly, Verkada Intercom easily scales with the requirements of any organization
over time. Not only is it painless to add more intercoms or receivers, but
continuous product improvements and new software functionality ensures Verkada’s
platform evolves with your organization’s needs over time. 


AVAILABILITY 

Verkada Intercom is available in the US and Canada starting February 14, 2023,
and will be available everywhere on March 15, 2023. The TD52 is $1,599, and
software licenses are available for 1-year, 3-year, 5-year and 10-year for $249,
$599, $999, and $1,999. The Desk Station app can be installed on any iPad
running iOS 15 or later, and Desk Station licenses are available for 1-year,
3-year, 5-year and 10-year for $249, $599, $999, and $1,999. To learn more about
Verkada Intercom, please visit Verkada.com/intercom or contact sales@verkada.com
today.

   Tags
   View All Tags
 * Company News
 * Product News
 * Intercom


TRY VERKADA FOR FREE

30-day trial includes video intercom cameras and full access to management
platform.
Start a Free Trial


READ NEXT

Product News


ANNOUNCING COMMAND IN FRENCH, SPANISH, AND JAPANESE TO MEET THE NEEDS OF OUR
GROWING GLOBAL CUSTOMER BASE

Feb 14, 2023

Masha Roney

Senior Localization Manager

Company News


VERKADA ACCESS CONTROL WINS INTERNATIONAL DESIGN EXCELLENCE AWARD

Sep 20, 2021

Linda Cheng

Integrated Marketing Manager

Product News


ANNOUNCING HELIX: VERKADA’S POWERFUL ENTERPRISE VIDEO SEARCH AND INTEGRATION
ENGINE

Feb 14, 2023

Michele Casertano

Director of Product Management, Cameras

 * Company
    * About
    * Careers
    * Trust
    * Platform SLA
    * Global Operations
    * Verkada Gives
    * Pricing
    * Patents
    * VerkadaOne

 * Support
    * Contact
    * Support
    * VCE Program
    * Product Updates

 * Newsroom
    * In the News
    * Press Releases
    * Awards


US (EN) United States (English) United Kingdom (English) Canada (English)
Australia (English)
US (HQ) and CA Number
+1 (650) 514-2500
UK Number
+44 (0)20 4552 5800 (Local) 0808 196 2600 (Toll-Free)
Latin America Number
+52 (5) 565991555
Australia Number
+61 (2725) 99300
Benelux Number
+31203997844
Contact Sales
© Copyright 2023 Verkada Inc. All rights reserved.
 * 
 * 
 * 
 * 

 * End User Agreement
 * Terms of Service
 * Privacy Policy

Verkada uses cookies to improve your browsing experience. By using our website,
you agree to our use of cookies. For more information, please read our privacy
policy.