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Text Content

Ably FAQs
 * Ably Home
 * Get Support


 * Account billing and packages
   * Packages & Pricing
   * Committed Use
   * Charges
   * SLA & Uptime Guarantees
 * General
   * FAQ
   * Getting Started
   * Contacting us
   * Architectural Advice
 * Realtime API and client libraries
   * Platform support
   * Connections
   * Common issues
   * Authentication
 * Troubleshooting
   * Device support
   * Development tools
   * SDK
 * Channels
   * Messages
   * Subscribing and publishing
   * Presence
   * Namespaces and naming
   * General
   * History
   * Occupancy
 * REST API and client libraries
   * Usage
   * Common issues
 * Ably error codes
   * General
   * Client errors
   * Server errors
   * Integration Errors
   * Connection Errors
   * Channel Errors
   * Other
   * Spaces errors
   * Control API errors
 * Account and app setup and configuration
   * Accounts and apps
   * Keys and tokens
   * User management
   * Account maintenance
 * Ably architecture, transports, and security
   * Transports and connections
   * Security
   * Protocol support and protocol adapters
   * Data centres
   * Ably architecture design
 * Performance and Redundancy
   * Redundancy & reliability
   * Performance
 * Push Notifications
   * Setup
   * Common questions
   * Troubleshooting
 * Integrations
   * Events, Webhooks and Functions
   * Message Queues
   * Firehose
 * Migrating to Ably from an existing service
   * Migrating from PubNub
   * Migrating from Pusher
   * Migrating from Socket.io


HELLO. HOW CAN WE HELP YOU?




ACCOUNT BILLING AND PACKAGES

INFORMATION ON BILLING AND THE PACKAGES WE OFFER

 * How does Ably count and bill for messages?

See all articles


GENERAL

DETAILS ON GETTING STARTED AND COMMON QUESTIONS

See all articles


REALTIME API AND CLIENT LIBRARIES

COMMON QUESTIONS AND ISSUES WITH THE REALTIME API

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TROUBLESHOOTING

POTENTIAL ERRORS, ISSUES, AND PROBLEMS ENCOUNTERED WHEN TRYING TO SET UP ABLY

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CHANNELS

DETAILS ON CHANNEL FUNCTIONALITY, LIMITS, AND BEST PRACTICES

See all articles


REST API AND CLIENT LIBRARIES

COMMON QUESTIONS AND ISSUES WITH THE REST API

See all articles


ABLY ERROR CODES

DETAILS ON HOW TO HANDLE CERTAIN ERRORS, AND WHAT THEY MEAN

See all articles


ACCOUNT AND APP SETUP AND CONFIGURATION

HOW TO GET STARTED WITH ABLY

See all articles


ABLY ARCHITECTURE, TRANSPORTS, AND SECURITY

DETAILS ON HOW ABLY WORKS AND WHAT MAKES US RELIABLE AND SECURE

See all articles


PERFORMANCE AND REDUNDANCY

THE STEPS WE GO THROUGH TO ENSURE OPTIMAL RELIABILITY

See all articles


PUSH NOTIFICATIONS

DETAILS ON OUR PUSH NOTIFICATION FUNCTIONALITY

See all articles


INTEGRATIONS

FIND OUT HOW TO DISTRIBUTE DATA FROM ABLY TO OTHER SYSTEMS AND SERVICES

See all articles


MIGRATING TO ABLY FROM AN EXISTING SERVICE

MAKING THE JUMP TO ABLY IS EASY, FIND OUT HOW

See all articles
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