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THE ADVANCED CUSTOMER LOYALTY & RETENTION CONFERENCE


14 NOVEMBER 2023 | CENTRAL LONDON

DOWNLOAD AGENDA
REGISTER HERE


THE ADVANCED CUSTOMER LOYALTY & RETENTION CONFERENCE


14 NOVEMBER 2023 | CENTRAL LONDON

DOWNLOAD AGENDA
REGISTER HERE
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   * About us
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   * Our Partners
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Menu
 * Home
 * Download Brochure
 * Programme
 * Contact us
   * About us
 * Get Involved
   * Our Partners
 * Venue
 * Ticket Prices


Register Here - Limited Places!


31 Cross-Sector Brands Outshine Competition, Stay Relevant, Drive Engagement &
Retain Deeply Loyal Customers With


SOPHISTICATED, CUSTOMER-FOCUSED, DATA-DRIVEN & INSIGHT-LED LOYALTY, RETENTION &
CRM STRATEGIES

Game-Changing Loyalty Programmes • Effective Customer Data & Targeting •
Inspiring Hyper-Personalisation • Customer Engagement • Omni-Channel Success •
Shifting Consumer Behaviour • Next-Level Retention Strategies • Automation, AI &
Tech • Customer Journeys • Impactful Measurement & ROI • Future of Loyalty & CRM

Get Involved! Speak/Exhibit
View The Latest Agenda
Book Here & Discover NEW Insights

View The Latest Agenda
Book Your Delegate Pass

Cross-Sector Loyalty, Retention, CRM, Engagement & Customer Data Thought Leaders
Share Innovative & Fresh Insights To Fuel Gold-Standard Customer Loyalty,
Retention & Hyper-Personalisation, Boost Engagement & Data-First Strategies,
Craft Seamless Omni-Channel Journeys & Harness The Latest Automated Developments
That Achieve Maximum ROI & Commercial Success

1


GOLD-STANDARD LOYALTY PROGRAMMES

Fuel brand engagement and retention with insight-driven programmes guaranteed to
foster deeper relationships with customers

2


NEXT-LEVEL CUSTOMER DATA & TARGETING

Reimagine data usage and analytics to drive tailored experiences and deliver ROI

3


INSPIRING PERSONALISATION STRATEGIES

Maximise brand interaction and boost conversion rates with savvy and
sophisticated personalisation

4


SECURE TOP-LEVEL CUSTOMER ENGAGEMENT

Elevate feedback and research and drive consumer-brand collaboration for engaged
and loyal customers

5


SEAMLESS OMNI-CHANNEL EXPERIENCES

Craft and conquer the perfect omni-channel experience that keeps customers
coming back for more

6


TACKLE RAPIDLY-SHIFTING CUSTOMER BEHAVIOURS

Keep up with changing consumer behaviours to shape engaging experiences which
reignite loyalty and power commercial success

7


GUARANTEE SKY-HIGH RETENTION RATES

Showcase game-changing retention strategies which harness customer-centricity
and data-smart approaches

8


HARNESS THE POWER OF AUTOMATION, AI & TECH ADVANCEMENTS

Unlock new opportunities within AI and automation whilst maintaining a vital
human touch for enhanced and personalised brand experiences

9


SUCCESSFUL & SMOOTH CUSTOMER JOURNEYS:

Deliver connected and seamless customer journeys which guarantee boosted brand
engagement

10


IMPACTFUL MEASUREMENT, METRICS & ROI

Capitalise on new and improved measurement tools to demonstrate impact of your
efforts and prove ROI

11


WHAT IS THE FUTURE OF LOYALTY & CRM?

Benchmark with industry peers and forecast the key to success for loyalty and
retention in 2024 and beyond





PLUS! NEW FOR CUSTOMER LOYALTY IN 2023...

Brand New & Fresh Engagement Strategies For Marketeers

 * 3 Interactive Panels:
   * Inspiring Hyper-Personalisation
   * Next-Level Retention Strategies
   * Future of Loyalty & CRM
 * Dedicated Networking & Insight-Sharing
 * Brand New Speaker Line Up Including: Costa Coffee, TJX Europe, Tesco Bank,
   Ikea, Boots & Many More!


THE ADVANCED CUSTOMER LOYALTY & RETENTION CONFERENCE AT A GLANCE...

100%

Satisfaction Rate At Our Last Event

31

Cross-Sector CRM, Loyalty & Retention Leaders

11

Insightful Topics

1

Unmissable, Inspiring Day!

Can You Help Marketing, Email & CRM Professionals Develop Innovative, Advanced &
Customer-Centric Email Strategies Which Actually Deliver?

 

For more information on how to get involved in the Advanced Customer Loyalty and
Retention Conference, please call +44 (0)20 3479 2299 or email
partner@customerloyaltyconference.com



Book An Exhibition Stand + 2 Delegate Passes:

Book Today For Just £3,999 + VAT



View the speaking, exhibition and partnership brochure here >>


GROUP DISCOUNTS AVAILABLE

Send 4 attendees to the Advanced Customer Loyalty & Retention Conference for the
price of 3. Or send 3 and get your third place half price. Call the team on
+44(0) 203 479 2299 to claim your discount. This applies to brands only, not
agencies and suppliers and cannot be used in conjunction with any other
discounts, including earlybird offers


OUR 2023 CONFERENCE PARTNERS INCLUDE:








TAKE A LOOK AT OUR OTHER EVENTS...

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EXPLORE OUR FULL EVENT PORTFOLIO HERE:

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Global Insight Conferences is a rapidly-expanding and highly entrepreneurial
conference company. We only employ individuals who are passionate about
conferences, passionate about their personal growth and performance and
passionate about being the best. Please send your CV with a covering letter
to hr@globalinsightconferences.com.




CONTACT US

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PLEASE CHECK THE WEBSITE REGULARLY FOR PROGRAMME UPDATES AND CONFIRMED SPEAKERS.
FOR MORE INFORMATION OR TO GET INVOLVED, PLEASE CALL 44 (0)20 3479 2299 OR EMAIL
INFO@CUSTOMERLOYALTYCONFERENCE.COM

The Advanced Customer Loyalty & Retention Conference is organised By Global
Insight Conferences. Copyright © 2023 Global Insight Conferences Ltd.

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