www.supportninja.com Open in urlscan Pro
52.49.198.28  Public Scan

Submitted URL: https://t.sidekickopen14.com/s3t/c/5/f18dQhb0S7kF8bWwD5W54RJml2zGCwVN8Jbw_8QsNH0W1yWZZM1q7jy0W3LvrVv2H8Kn8f197v5Y04?te=W1L5rs...
Effective URL: https://www.supportninja.com/
Submission: On May 17 via api from US — Scanned from DE

Form analysis 1 forms found in the DOM

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THIS WEBSITE USES COOKIES

We use cookies to personalize content and ads, to provide social media features
and to analyze our traffic. We also share information about your use of our site
with our social media, advertising and analytics partners who may combine it
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Necessary 14

Necessary cookies help make a website usable by enabling basic functions like
page navigation and access to secure areas of the website. The website cannot
function properly without these cookies.
ClickCease
1
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cookietestThis cookie is used to determine if the visitor has accepted the
cookie consent box.
Expiry: SessionType: HTTP
Cookiebot
1
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CookieConsentStores the user's cookie consent state for the current domain
Expiry: 1 yearType: HTTP
Google
1
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test_cookieUsed to check if the user's browser supports cookies.
Expiry: 1 dayType: HTTP
Hubspot
2
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embed/v3/counters.gifUsed to implement forms on the website.
Expiry: SessionType: Pixel
__cf_bmThis cookie is used to distinguish between humans and bots. This is
beneficial for the website, in order to make valid reports on the use of their
website.
Expiry: 1 dayType: HTTP
JazzHR
4
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AWSELBUsed to distribute traffic to the website on several servers in order to
optimise response times.
Expiry: SessionType: HTTP
AWSELBCORSRegisters which server-cluster is serving the visitor. This is used in
context with load balancing, in order to optimize user experience.
Expiry: 1 dayType: HTTP
internal_navigation_countPending
Expiry: 1 dayType: HTTP
SF_PHPSESSIDPending
Expiry: SessionType: HTTP
LinkedIn
1
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li_gcStores the user's cookie consent state for the current domain
Expiry: 2 yearsType: HTTP
play.google.com
youtube.com

3
CONSENT [x3]Used to detect if the visitor has accepted the marketing category in
the cookie banner. This cookie is necessary for GDPR-compliance of the website.
Expiry: 2 yearsType: HTTP
ws.zoominfo.com
1
visitorIdPreserves users states across page requests.
Expiry: 1 yearType: HTTP
Preferences 4

Preference cookies enable a website to remember information that changes the way
the website behaves or looks, like your preferred language or the region that
you are in.
LinkedIn
2
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lang [x2]Remembers the user's selected language version of a website
Expiry: SessionType: HTTP
Wistia
1
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loglevelMaintains settings and outputs when using the Developer Tools Console on
current session.
Expiry: PersistentType: HTML
YouTube
1
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yt-player-bandaid-hostUsed to determine the optimal video quality based on the
visitor's device and network settings.
Expiry: PersistentType: HTML
Statistics 19

Statistic cookies help website owners to understand how visitors interact with
websites by collecting and reporting information anonymously.
Appnexus
1
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bounceDetermines if a user leaves the website straight away. This information is
used for internal statistics and analytics by the website operator.
Expiry: SessionType: Pixel
Google
4
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_dc_gtm_UA-#Used by Google Tag Manager to control the loading of a Google
Analytics script tag.
Expiry: 1 dayType: HTTP
_gaRegisters a unique ID that is used to generate statistical data on how the
visitor uses the website.
Expiry: 2 yearsType: HTTP
_ga_#Used by Google Analytics to collect data on the number of times a user has
visited the website as well as dates for the first and most recent visit.
Expiry: 2 yearsType: HTTP
_gidRegisters a unique ID that is used to generate statistical data on how the
visitor uses the website.
Expiry: 1 dayType: HTTP
Hubspot
4
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__hsscIdentifies if the cookie data needs to be updated in the visitor's
browser.
Expiry: 1 dayType: HTTP
__hssrcUsed to recognise the visitor's browser upon reentry on the website.
Expiry: SessionType: HTTP
__hstcSets a unique ID for the session. This allows the website to obtain data
on visitor behaviour for statistical purposes.
Expiry: 179 daysType: HTTP
hubspotutkSets a unique ID for the session. This allows the website to obtain
data on visitor behaviour for statistical purposes.
Expiry: 179 daysType: HTTP
JazzHR
1
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external_referrer_urlPending
Expiry: 1 dayType: HTTP
LinkedIn
1
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AnalyticsSyncHistoryUsed in connection with data-synchronization with
third-party analysis service.
Expiry: 29 daysType: HTTP
PubMatic
1
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PugTUsed to determine the number of times the cookies have been updated in the
visitor's browser. Used to optimize the website's server efficiency.
Expiry: 29 daysType: HTTP
Wistia
3
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undefinedCollects data on visitor interaction with the website's video-content -
This data is used to make the website's video-content more relevant towards the
visitor.
Expiry: PersistentType: HTML
wistiaUsed by the website to track the visitor's use of video-content - The
cookie roots from Wistia, which provides video-software to websites.
Expiry: PersistentType: HTML
wistia-video-progress-#Contains a timestamp for the website’s video-content.
This allows the user to resume watching without having to start over, if the
user leaves the video or website.
Expiry: PersistentType: HTML
YouTube
1
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yt-player-headers-readableUsed to determine the optimal video quality based on
the visitor's device and network settings.
Expiry: PersistentType: HTML
www.google-analytics.com
px.ads.linkedin.com

2
collect [x2]Used to send data to Google Analytics about the visitor's device and
behavior. Tracks the visitor across devices and marketing channels.
Expiry: SessionType: Pixel
www.supportninja.com
1
_opt_expidThis cookie is set in order to make split-tests on the website, which
optimizes the website's relevance towards the visitor. The cookie functions by
making smaller alterations on the website and measuring the results.
Expiry: 1 dayType: HTTP
Marketing 69

Marketing cookies are used to track visitors across websites. The intention is
to display ads that are relevant and engaging for the individual user and
thereby more valuable for publishers and third party advertisers.
Meta Platforms, Inc.
1
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_fbpUsed by Facebook to deliver a series of advertisement products such as real
time bidding from third party advertisers.
Expiry: 3 monthsType: HTTP
Adroll
13
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__adroll_sharedCollects data on the user across websites - This data is used to
make advertisement more relevant.
Expiry: 1 yearType: HTTP
__adrollRegisters a unique ID that identifies a returning user's device. The ID
is used for targeted ads.
Expiry: 1 yearType: HTTP
cm/b/outPresents the user with relevant content and advertisement. The service
is provided by third-party advertisement hubs, which facilitate real-time
bidding for advertisers.
Expiry: SessionType: Pixel
cm/g/outPresents the user with relevant content and advertisement. The service
is provided by third-party advertisement hubs, which facilitate real-time
bidding for advertisers.
Expiry: SessionType: Pixel
cm/index/outPresents the user with relevant content and advertisement. The
service is provided by third-party advertisement hubs, which facilitate
real-time bidding for advertisers.
Expiry: SessionType: Pixel
cm/l/outPresents the user with relevant content and advertisement. The service
is provided by third-party advertisement hubs, which facilitate real-time
bidding for advertisers.
Expiry: SessionType: Pixel
cm/o/outPresents the user with relevant content and advertisement. The service
is provided by third-party advertisement hubs, which facilitate real-time
bidding for advertisers.
Expiry: SessionType: Pixel
cm/pubmatic/outPresents the user with relevant content and advertisement. The
service is provided by third-party advertisement hubs, which facilitate
real-time bidding for advertisers.
Expiry: SessionType: Pixel
cm/triplelift/outPresents the user with relevant content and advertisement. The
service is provided by third-party advertisement hubs, which facilitate
real-time bidding for advertisers.
Expiry: SessionType: Pixel
cm/x/outUsed to identify the visitor across visits and devices. This allows the
website to present the visitor with relevant advertisement - The service is
provided by third party advertisement hubs, which facilitate real-time bidding
for advertisers.
Expiry: SessionType: Pixel
__adroll_fpcUsed to identify the visitor across visits and devices. This allows
the website to present the visitor with relevant advertisement - The service is
provided by third party advertisement hubs, which facilitate real-time bidding
for advertisers.
Expiry: 1 yearType: HTTP
__ar_v4Optimises ad display based on the user's movement combined and various
advertiser bids for displaying user ads.
Expiry: 1 yearType: HTTP
_te_Registers a unique ID that identifies a returning user's device. The ID is
used for targeted ads.
Expiry: SessionType: HTTP
Appnexus
2
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anjRegisters a unique ID that identifies a returning user's device. The ID is
used for targeted ads.
Expiry: 3 monthsType: HTTP
uuid2Registers a unique ID that identifies a returning user's device. The ID is
used for targeted ads.
Expiry: 3 monthsType: HTTP
Bidswitch
4
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cRegulates synchronisation of user identification and exchange of user data
between various ad services.
Expiry: 1 yearType: HTTP
tuuidRegisters whether or not the user has consented to the use of cookies.
Expiry: 1 yearType: HTTP
tuuid_luContains a unique visitor ID, which allows Bidswitch.com to track the
visitor across multiple websites. This allows Bidswitch to optimize
advertisement relevance and ensure that the visitor does not see the same ads
multiple times.
Expiry: 1 yearType: HTTP
ul_cb/syncCollects information on user behaviour on multiple websites. This
information is used in order to optimize the relevance of advertisement on the
website.
Expiry: SessionType: Pixel
Casale Media
6
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CMIDCollects visitor data related to the user's visits to the website, such as
the number of visits, average time spent on the website and what pages have been
loaded, with the purpose of displaying targeted ads.
Expiry: 1 yearType: HTTP
CMPROCollects data on visitor behaviour from multiple websites, in order to
present more relevant advertisement - This also allows the website to limit the
number of times that they are shown the same advertisement.
Expiry: 3 monthsType: HTTP
CMPSCollects visitor data related to the user's visits to the website, such as
the number of visits, average time spent on the website and what pages have been
loaded, with the purpose of displaying targeted ads.
Expiry: 3 monthsType: HTTP
CMRUM3Collects visitor data related to the user's visits to the website, such as
the number of visits, average time spent on the website and what pages have been
loaded, with the purpose of displaying targeted ads.
Expiry: 1 yearType: HTTP
CMSTCollects visitor data related to the user's visits to the website, such as
the number of visits, average time spent on the website and what pages have been
loaded, with the purpose of displaying targeted ads.
Expiry: 1 dayType: HTTP
rumCollects data related to the user's visits to the website, such as the number
of visits, average time spent on the website and what pages have been loaded,
with the purpose of displaying targeted ads.
Expiry: SessionType: Pixel
Google
8
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IDEUsed by Google DoubleClick to register and report the website user's actions
after viewing or clicking one of the advertiser's ads with the purpose of
measuring the efficacy of an ad and to present targeted ads to the user.
Expiry: 1 yearType: HTTP
pagead/landing [x2]Collects data on visitor behaviour from multiple websites, in
order to present more relevant advertisement - This also allows the website to
limit the number of times that they are shown the same advertisement.
Expiry: SessionType: Pixel
pagead/viewthroughconversion/980309393Pending
Expiry: SessionType: Pixel
ads/ga-audiencesUsed by Google AdWords to re-engage visitors that are likely to
convert to customers based on the visitor's online behaviour across websites.
Expiry: SessionType: Pixel
pagead/1p-conversion/#Pending
Expiry: SessionType: Pixel
pagead/1p-user-list/#Tracks if the user has shown interest in specific products
or events across multiple websites and detects how the user navigates between
sites. This is used for measurement of advertisement efforts and facilitates
payment of referral-fees between websites.
Expiry: SessionType: Pixel
_gcl_auUsed by Google AdSense for experimenting with advertisement efficiency
across websites using their services.
Expiry: 3 monthsType: HTTP
Hubspot
1
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__ptq.gifSends data to the marketing platform Hubspot about the visitor's device
and behaviour. Tracks the visitor across devices and marketing channels.
Expiry: SessionType: Pixel
LinkedIn
4
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bcookieUsed by the social networking service, LinkedIn, for tracking the use of
embedded services.
Expiry: 2 yearsType: HTTP
bscookieUsed by the social networking service, LinkedIn, for tracking the use of
embedded services.
Expiry: 2 yearsType: HTTP
lidcUsed by the social networking service, LinkedIn, for tracking the use of
embedded services.
Expiry: 1 dayType: HTTP
UserMatchHistoryUsed to track visitors on multiple websites, in order to present
relevant advertisement based on the visitor's preferences.
Expiry: 29 daysType: HTTP
Meta Platforms, Inc.
2
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frUsed by Facebook to deliver a series of advertisement products such as real
time bidding from third party advertisers.
Expiry: 3 monthsType: HTTP
trUsed by Facebook to deliver a series of advertisement products such as real
time bidding from third party advertisers.
Expiry: SessionType: Pixel
Microsoft
5
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MUIDUsed widely by Microsoft as a unique user ID. The cookie enables user
tracking by synchronising the ID across many Microsoft domains.
Expiry: 1 yearType: HTTP
_uetsidCollects data on visitor behaviour from multiple websites, in order to
present more relevant advertisement - This also allows the website to limit the
number of times that they are shown the same advertisement.
Expiry: 1 dayType: HTML
_uetsid_expContains the expiry-date for the cookie with corresponding name.
Expiry: PersistentType: HTML
_uetvidUsed to track visitors on multiple websites, in order to present relevant
advertisement based on the visitor's preferences.
Expiry: 1 yearType: HTML
_uetvid_expContains the expiry-date for the cookie with corresponding name.
Expiry: PersistentType: HTML
Oath.
1
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APIDCollects information on user behaviour on multiple websites. This
information is used in order to optimize the relevance of advertisement on the
website.
Expiry: 1 yearType: HTTP
Openx
1
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w/1.0/sdRegisters data on visitors such as IP addresses, geographical location
and advertisement interaction. This information is used optimize the
advertisement on websites that make use of OpenX.net services.
Expiry: SessionType: Pixel
Outbrain
2
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adrlThis cookie registers data on the visitor. The information is used to
optimize advertisement relevance.
Expiry: 19 daysType: HTTP
obuidSets a unique ID for the visitor, that allows third party advertisers to
target the visitor with relevant advertisement. This pairing service is provided
by third party advertisement hubs, which facilitates real-time bidding for
advertisers.
Expiry: 3 monthsType: HTTP
PubMatic
3
Learn more about this provider
AdServer/PugSets a timestamp for when the visitor entered the website. This is
used for analytical purposes on the website.
Expiry: SessionType: Pixel
KRTBCOOKIE_#Registers a unique ID that identifies the user's device during
return visits across websites that use the same ad network. The ID is used to
allow targeted ads.
Expiry: 3 monthsType: HTTP
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SUPPORTNINJA IS A NEW KIND OF BPO

SupportNinja provides unparalleled levels of actionable insights with tailored
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SAVES TIME & RESOURCES

Give your team the bandwidth to focus on growth by delegating routine support
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SEAMLESS INTEGRATION

Competent in 100+ support systems, we’ll build your team around the technology
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DESIGNED FOR YOUR COMPANY

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NINJAS TURN POTENTIAL PROBLEMS INTO OUTSTANDING CUSTOMER EXPERIENCES.

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Delight my customers

TECHNICAL NINJAS ARE EXPERTS IN YOUR SOFTWARE.

Your customers deserve 24/7 technical support from agents who know your
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YOU BUILD THE PLATFORM, WE’LL KEEP IT RUNNING. 

Let Ninja handle the minute back-office details with diligence and care. Give
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TURN FRUSTRATION INTO POSITIVE CUSTOMER INTERACTIONS


We recruit experienced Ninjas and train them to understand your products,
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INCREDIBLE PEOPLE MAKE INCREDIBLE PARTNERS.

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