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URL: https://sassastatussrd.web.za/
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<form class="sassa__form">
  <div class="sassa__group">
    <label for="id_number">ID Number</label>
    <input type="text" id="id_number" class="sassa__input" placeholder="Enter your ID number" required="">
  </div>
  <div class="sassa__group">
    <label for="phone_number">Phone Number</label>
    <input type="text" id="phone_number" class="sassa__input" placeholder="Enter your phone number" required="">
  </div>
  <button type="submit" class="sassa__button">Check Status</button>
</form>

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 * SASSA Status CheckExpand
   * Check SASSA Care Dependency Grant Status
   * Check SASSA Child Grant Status Online
   * Check SASSA Old Age Grant Status Online
   * SASSA Disability Grant Status Check Online
   * SASSA Grant In Aid Check Status Online
   * Check SASSA War Veterans Grant Status Online
   * Check SASSA Foster Child Grant Status Online

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SASSA STATUS CHECK

The SASSA Status Check tool is an easy-to-use online service that helps you
track your social grant status in 2024. Simply enter your ID and phone number
into the tool to quickly see if your application has been approved, rejected, or
is still pending. Get an instant update on your social security application
status for free.

ID Number
Phone Number
Check Status




SASSA is South African Social Security Agency which is responsible for
distributing Social grants to millions of needy people of South africa. Social
grants may be child support, disability grant, the COVID-19 social relief or
Distress grant SRD.

SASSA helps many needy people and they rely on grants for their basic needs. It
is very important for grant beneficiaries to check the status to make sure their
payments are processed right on time.

SASSA status check not only helps in confirming your ability, but it also makes
sure that you have not faced any problem such as delays or issues with payments.

You can check the status of SASSA Social Relief of Distress (SRD) R370 status
check online for the current month and check whether you have been paid this
month or not.

Previously, it was SASSA SRD R350, but back in April, 2024, it was increased to
R370.

To ensure they are always in touch with their grant announcements and with any
issues resolved every 30th day, there is a need for all applicants to conduct
the SASSA status check.

In this guide I will help you to check the SASSA SRD status online. Our guide
also provides information like many grants available, eligibility criteria and
how to update the status of your application.

Table of Contents
 * SASSA Status Check
 * What is SASSA status check?
 * How to check SASSA SRD Status Online?
   * Check your status Via official website
   * Check Your Status via SASSA App
   * SASSA Status Check Using WhatsApp
   * SASSA Status Check via USSD Code
   * SASSA Status Check through Phone Call
 * SASSA Payment Dates for 2024/2025
 * How to check SASSA SRD Balance?
   * 1.Check Your Payment Status
   * 2. Review Your Payment History
   * 3. Contact SASSA
 * Check SASSA SRD Balance Status Online
 * SASSA Status Results Meanings
   * SASSA Status Pending
   * SASSA Status Declined
   * Identity Verification Failed
   * Bank Details Pending
   * Reapplication Pending
   * Application Approved
   * Period Approved
   * Period Declined
   * Period Pending
   * Status Canceled
 * How to Apply for SASSA SRD? SASSA Application Steps
   * 1. Visit the SRD Portal
   * 2. Enter Your Cell Phone Number
   * 3. Receive and Enter the OTP
   * 4. Agree to Terms and Conditions
   * 5. Provide Your Identification Details
   * 6. Fill in Personal Information
   * 7. Enter Your Banking Details
   * 8. Agree to Final Terms and Conditions
   * 9. Wait for SASSA Verification
   * 10. Confirmation Message
   * 11. Payment Collection for Asylum Seekers
 * Eligibility criteria
   * South African Citizens or Permanent Residents:
   * Unemployed:
   * Not Receiving Other Government Benefits:
   * No Income or Financial Support:
   * No Other Financial Assistance:
 * Why Your SASSA Application Get Declined?
   * Income or Assets are high:
   * Receiving other financial support?
   * Incorrect or Incomplete Information.
   * Not Meeting Eligibility Requirements
   * Employment Status Conflicts
   * Application Already Exists
 * SASSA Means Test
 * How does the Mean test Work
   * Assessment of Income:
   * Assessment of Assets:
   * Household Evaluation:
 * How to Cancel SASSA Application?
   * You can stop your SASSA grant by following methods.
 * How to Reinstate a Canceled Application?
   * Visit the SASSA SRD Reinstate Tab
   * Enter Your ID and Phone Number
   * Click on "Send Pin"
   * Receive Your OTP
   * Enter the OTP and Verify
   * Select the Reason for Reinstatement
   * Confirm Your Decision
   * Click "Yes" to Complete the Process
 * How to change SASSA Banking details ?
   * Visit the SASSA SRD Web Portal
   * Select Your Profile Type
   * Find the "How Do I Change My Banking Details" Section
   * Enter Your South African ID Number
   * Receive OTP for Verification
   * Enter OTP and Verify
   * Secure Link to Update Details
   * Update Your Banking Details
   * Final Confirmation
 * How to Appeal for SASSA?
   * Visit the SASSA Appeals Website
   * Enter Your ID and Phone Number
   * Request a PIN
   * Enter the PIN
   * Select the Month to Appeal
   * Choose the Reason for Your Appeal
   * Submit Your Appeal
   * Wait for the Outcome
 * How to contact SASSA
   * Call Center:
   * SMS Service:
   * Email:
   * Official SASSA Website:
   * Social Media:
   * Visit a Local SASSA Office:
 * Final Words
   * FAQs
   * Why is my SASSA status still pending?
   * How to Check my SASSA Appeal Status in 2024?
   * Which frequency should I check for my SASSA status?
   * If my application is approved, how long does it take for the first payment?
   * What should I do if my SASSA status shows decline?
   * Can I check SASSA status if I didn't apply online?


WHAT IS SASSA STATUS CHECK?

SASSA status check is a very important process for needy African people. It
allows applicants to check the status of your applications. It helps
beneficiaries confirm if their application is approved, declined or still under
process.

Status check is especially important for those who receive the social relief of
Distress SRD R370 grant. It makes sure that payments are delivered on time
without any delays. It also confirms that applicants receive the correct amount
for their basic needs.

To check the status, beneficiaries can also find if there are any problems that
the application has rejected. If an application is declined, the status check
will highlight the reason for rejection. This of course simply allows a person
to treat the problem and reapply when the need arises. It is useful for grant
recipients to check the status frequently in order to know whether there is any
new note or change to the application.

You can check status online by using the ID number and registered mobile number.
The said process enables the applicants to monitor the status of the grant and
circumstances that they do not expect.

Whereas grants such as the SRD R370 undergo monthly reviews, keeping updating
your application means that you do not have to suffer missing out on any money
without notice.




HOW TO CHECK SASSA SRD STATUS ONLINE?

It is very simple to verify whether you will receive SASSA Social Relief of
Distress (SRD) R370 grant for the current month or not. For every beneficiary,
SASSA Status Check enables one to monitor the grant, status changes, within 30
days.


CHECK YOUR STATUS VIA OFFICIAL WEBSITE

 * Visit the official website of SASSA: https://srd.sassa.gov.za/sc19/status
 * Open the site and input your South African ID and your phone number.
 * Then click on the submit button.
 * This should take a few seconds due to the results load time.
 * Now you can see your results from the screen immediately after the test.


CHECK YOUR STATUS VIA SASSA APP

 * Get the SASSA app from the playstore for Android devices or iTunes store for
   Apple devices.
 * Wait for the app to complete downloading.
 * After this click on the status status.
 * Now give your personal information like ID and phone number.
 * Click on the button Send.
 * Finally your will show on the screen for the current month.


SASSA STATUS CHECK USING WHATSAPP

 * Open your WhatsApp and add SASSA’s official WhatsApp number that is 082 046
   8553.
 * Send a message with the word “Status”.
 * The prompts include entering your ID number and your cell phone number.
 * You will receive a response that shows your grant status.


SASSA STATUS CHECK VIA USSD CODE

 * Go to the “Phone” application of your handset.
 * Dial *134*7737# or *120*3210# and press send key.
 * A prompt screen will appear.
 * Enter your ID number and Phone number then click on Send.
 * Your status will now show on screen.
 * Enter contact details as SASSA Status in your phone so that you may check
   your status at any given time in the future.


SASSA STATUS CHECK THROUGH PHONE CALL

 * If you are using a phone with the SASSA link, then dial 080 060 1011.
 * Enter your South African ID and your Registered Mobile Number.
 * Answer a few questions you asked for.
 * Please, input your ID and your cell phone number to get OTP.
 * Lastly, check your Application Status.
 * You will also get an SMS with your SASSA application status including details
   about acceptable money collection options of your choice where you can
   withdraw your grant.


SASSA PAYMENT DATES FOR 2024/2025

The SASSA pay day of all the grants that SASSA provides to its citizens are not
the same every month. The SASSA is highly responsible in releasing monthly
payments of all its beneficiaries.

If you are a national South African citizen and you need to have yourself
approved for any special grant you will be approved for and after an approval
what you will receive is a timely payment that will reflect on your bank account
usually on a certain payday for that grant.

MonthOlder PersonsDisability GrantsChildren’s GrantsApril
202403/04/202404/04/202405/04/2024May 202403/05/202406/05/202407/05/2024June
202404/06/202405/06/202406/06/2024July 202402/07/202403/07/202404/07/2024August
202402/08/202405/08/202406/08/2024September
202403/09/202404/09/202405/09/2024October
202402/10/202403/10/202404/10/2024November
202405/11/202406/11/202407/11/2024December
202403/12/202404/12/202405/12/2024January
202503/01/202506/01/202507/01/2025February
202504/02/202505/02/202506/02/2025March 202504/02/202505/02/202506/02/2025




HOW TO CHECK SASSA SRD BALANCE?

There is no direct method to access your SRD R370 grant balance in the same way
that you can access your bank account. SASSA does not have a balance check
function. We have developed a automated method that can tell your balance by
approved months with payment date; you can try it here

However, you can estimate your balance depending on your payment whether past
due, current due or overdue. Here’s how:


1.CHECK YOUR PAYMENT STATUS

 * To check the details of your grant, visit the SASSA website. You can also use
   the SASSA WhatsApp, or the USSD code.
 * If the status for a certain month shows “Approved”, it usually means that you
   have R370 pending for that month.


2. REVIEW YOUR PAYMENT HISTORY

 * Check your bank statements or payment records to check the when and how much
   you received.
 * This can help you predict as to whether there are any unpaid dues that have
   been made for any reason.


3. CONTACT SASSA

 * If you are unsure of your balance or payment, please call the SASSA helpline
   or go to the nearest SASSA center.
 * It can report your payment history and any pending payment if you have any.


CHECK SASSA SRD BALANCE STATUS ONLINE

To check your SASSA SRD Balance Status Online, follow the below steps.

Dial *120*3210* or *120*69277# on your phone, and follow the directions, your
SASSA SRD Balance will be displayed.


SASSA STATUS RESULTS MEANINGS

When you are checking the SASSA application status, there are several results
that you can get. Here are some of what they are and what they mean.


SASSA STATUS PENDING

This result means that your application is in the ongoing or verification stage.


SASSA STATUS DECLINED

This means that your SASSA Application stands rejected based on one or many
grounds.


IDENTITY VERIFICATION FAILED

This status means that the identity information which you supplied were not
consistent with that found on your records in the DHA (Department of Home
Affairs).


BANK DETAILS PENDING

This means that your application has been accepted but you are required to input
your banking details if you wish to receive your grant amount.


REAPPLICATION PENDING

As it was established from the outcomes of the research, the beneficiary never
applied for the grant again.


APPLICATION APPROVED

Therefore your Sassa R370 grant application has been granted every time you
apply for a repeat grant. You will now get your money.


PERIOD APPROVED

This status simply means that your application has been granted the period and
you are set to receive your SASSA Payment.


PERIOD DECLINED

The application request is declined for this month, and the payment will be
processed and disbursed the next month.


PERIOD PENDING

Your application has been received but SASSA will verify it which to date is in
the process of awaiting confirmation.


STATUS CANCELED

Your SASSA application has been declined. Writing an appeal should be done
immediately if you are required to reinstate your payment.


HOW TO APPLY FOR SASSA SRD? SASSA APPLICATION STEPS

If you’re looking to apply for the SASSA SRD R370 grant, the process is simple
and can be done online. Follow these easy steps to get started and submit your
application for social assistance.


1. VISIT THE SRD PORTAL

First, go to the official SASSA SRD portal on the web. This is the place where
you can submit your application for the R370 grant.


2. ENTER YOUR CELL PHONE NUMBER

Once on the portal, you’ll need to enter your cell phone number. After entering
the number, click on the “Send SMS” button to receive an important security
code.


3. RECEIVE AND ENTER THE OTP

You will soon receive a 6-digit OTP (One-Time Pin) via SMS. This pin is used to
verify your identity. Enter this OTP on the portal and click “Verify Pin” to
proceed.


4. AGREE TO TERMS AND CONDITIONS

After verifying your OTP, you will be asked to agree to the Terms and
Conditions. This document explains the rules and consent for your application,
so make sure to read it carefully before agreeing.


5. PROVIDE YOUR IDENTIFICATION DETAILS

If you are a South African citizen, you will need to enter your South African ID
number. If you are an Asylum Seeker or Special Permit holder, you will need to
provide your Special Permit File Number instead.


6. FILL IN PERSONAL INFORMATION

Next, you’ll be asked to provide some personal details, including:

 * Your name
 * Your surname
 * Your address
 * Your gender


7. ENTER YOUR BANKING DETAILS

To receive your grant, you will need to provide your banking details. This
includes:

 * Bank Name
 * Branch
 * Account Type (e.g., savings, current)
 * Account Number


8. AGREE TO FINAL TERMS AND CONDITIONS

Before submitting your application, you will be asked to agree to the Terms and
Conditions once again. Make sure to read these carefully before clicking the
agreement button.


9. WAIT FOR SASSA VERIFICATION

After submitting your application, SASSA will verify your details with the
Department of Home Affairs. This verification checks your personal and banking
information to ensure everything is accurate and valid.


10. CONFIRMATION MESSAGE

Once your application is processed and approved, you will receive a confirmation
message on your mobile phone. This message will indicate that your SRD R370
grant is now active and ready for collection or payment.


11. PAYMENT COLLECTION FOR ASYLUM SEEKERS

If you are an Asylum Seeker or a Special Permit holder, you won’t receive the
grant through a bank account. Instead, you will be given a Payment ID to collect
your payment at participating Pick n Pay stores.


ELIGIBILITY CRITERIA

Before applying for SASSA grant, make sure you meet the following eligibility
criteria for grant:


SOUTH AFRICAN CITIZENS OR PERMANENT RESIDENTS:

You must be a South African citizen, have a permanent residency status or
beholding a valid refugee status.


UNEMPLOYED:

You should not have any form of income from other jobs or any other grant such
as UIF Salary or the likes.


NOT RECEIVING OTHER GOVERNMENT BENEFITS:

Your application will be rejected if you are receiving child support any other
social security payments , pension or disability grant.


NO INCOME OR FINANCIAL SUPPORT:

And, if you are employed with a part-time or temporary contract then you might
also be considered depending upon your earnings. The R370 grant is focused on an
individual who does not receive any stipend on a daily, weekly, monthly or
annually basis that is sustainable.


NO OTHER FINANCIAL ASSISTANCE:

Such applicants cannot be in receipt of any other form of grant or finance from
the government, whether unemployment insurance fund (UIF) payments.




WHY YOUR SASSA APPLICATION GET DECLINED?

Your SASSA application is declined for many reasons. One of the major causes is
failing in eligible requirements for example having an income or assets beyond
the required level.


INCOME OR ASSETS ARE HIGH:

If your income is more than the required limit for SASSA, you will be
disqualified. Grants are for needy people.


RECEIVING OTHER FINANCIAL SUPPORT?

Your application will be rejected if you currently receive another government
grant or UIF. That means you cannot apply for two grants for the same purpose.


INCORRECT OR INCOMPLETE INFORMATION.

Inaccurate information like wrong ID number or missing documents. It is advised
to always cross-check your details with other sources or publications before
submitting.


NOT MEETING ELIGIBILITY REQUIREMENTS

Every grant has certain conditions, including the maximum age, or a disability
that one must meet in order to qualify. If the above does not hold, then your
application will be denied.


EMPLOYMENT STATUS CONFLICTS

For the SRD R370 grant, you cannot be employed and must be a South African
citizen. Consequently, if anyone has a job or earns an income, the application
will not be approved.


APPLICATION ALREADY EXISTS

This indicates that if you have applied before,  or if your details are the same
as another current application, your chances of being rejected will be high.

It is always remember that your details are well entered and meet all the
requirements before applying


SASSA MEANS TEST

SASSA Means Test checks whether a person can qualify for social grant or not
from their financial status. There are capacities of income, of assets, and
sometimes the combined income of the house or the families.

Restricted income or assets may also disqualify the applicant and application
may be denied. Applicants must show proof of income, copies of bank statements
and additional information of an applicant. It helps to check that only those in
serious need of money receive some support. If a person does not pass the means
test, then the person can try again,if their financial condition changes. The
income and asset limits that are changed each year to reflect the current
economic status.

The primary goal of this means test is essentially to accomplish the goal of
distributing the organized resource grants to the less endowment individual or
household. It limits the access to grants meant for those in dire financial
straits by those with the ability to pay their way out.


HOW DOES THE MEAN TEST WORK


ASSESSMENT OF INCOME:

SASSA assesses the applicant’s monthly earnings whether wages, pension or any
other source of income.

SASSA may reject the application if the income passes the threshold set by the
grant.


ASSESSMENT OF ASSETS:

A review of the applicant’s assets where the applicant has property, or vehicles
or savings is also conducted.

The applicant is disqualified if the total assets are more than a certain limit
amount.


HOUSEHOLD EVALUATION:

In some grants like CSG, the process of means test is the combined income of the
household is taken into consideration.

If the total income of the households exceeds this limit, the application may be
declined.


HOW TO CANCEL SASSA APPLICATION?

SASSA provides an option to cancel your existing grant any time if you are now
financially stable and don’t need SASSA grant anymore for your monthly expenses.

If you stop your SASSA grant and now you are financially stable and want the
grant to be received by needy South Africans. There are some simple steps to
follow. Not only for financially strong people but people who were receiving
disability grants due to temporary disability or injury can opt for cancellation
of grant NO children who were receiving grants due to a specific age should
cancel their grant.

YOU CAN STOP YOUR SASSA GRANT BY FOLLOWING METHODS.

 * Go to the official website of SASSA.
   https://srd.sassa.gov.za/sc19/cancellation
 * Login your SASSA account by entering your ID and phone number.
 * You will get an OTP on your phone number. Type the OTP on the SASSA website.
 * Click on the option “Cancel My Application” and then hit confirm.

After sometime your SASSA payments will be stopped. You will receive a
Confirmation message of cancellation on your phone number.


HOW TO REINSTATE A CANCELED APPLICATION?

If your application for the SASSA SRD grant has been canceled and you need to
reinstate it, the process is simple and quick. Follow these easy steps to
restore your application:


VISIT THE SASSA SRD REINSTATE TAB

First, go to the official SASSA website https://srd.sassa.gov.za/sc19/reinstate
and navigate to the SRD Reinstate Tab. This tab is specifically for people who
need to reinstate their canceled applications.


ENTER YOUR ID AND PHONE NUMBER

Once on the reinstate page, type in your ID number and the phone number you used
when you applied for the grant. Make sure the information is accurate.


CLICK ON “SEND PIN”

After entering your details, click the “Send Pin” button. This action will send
a One-Time Pin (OTP) to your phone number.


RECEIVE YOUR OTP

Check your phone for an SMS that contains a unique OTP number. This is a
security measure to ensure that the person requesting the reinstatement is the
same as the applicant.


ENTER THE OTP AND VERIFY

Once you have the OTP, enter it into the provided field on the website. Then,
click the “Verify” button to confirm that the code is correct and that you are
the rightful applicant.


SELECT THE REASON FOR REINSTATEMENT

After verifying your details, you will be asked to select a reason for
reinstating your application. There are a few options, including:

 * Cancelled in error
 * No longer have income
 * Other


CONFIRM YOUR DECISION

Next, you will see a confirmation message asking, “Are you sure you want to
reinstate the grant?” This step is to make sure you want to proceed with the
reinstatement process.


CLICK “YES” TO COMPLETE THE PROCESS

If you’re sure, click “Yes” to confirm. This will complete the reinstatement
process for your canceled application.

By following these simple steps, you can easily reinstate your canceled SASSA
SRD grant application. Make sure to keep your contact details updated and use
the correct information when applying. If your application is reinstated
successfully, you will continue to receive your grant payments as usual.

How to Change Your SASSA Banking Details

If you are a beneficiary of the South African Social Security Agency (SASSA)
grants and need to update your banking details, it’s a simple process. Whether
you are receiving a social grant for child support, old age, disability, care
dependency, or an SRD grant, you can easily change your banking details online.
Follow these steps to ensure your payments continue smoothly:


HOW TO CHANGE SASSA BANKING DETAILS ?


VISIT THE SASSA SRD WEB PORTAL

Start by going to the official SASSA SRD website at srd.sassa.gov.za. This
portal is where you can update your banking details for the SRD R370 grant or
other SASSA-related payments.


SELECT YOUR PROFILE TYPE

On the SASSA SRD page, you will find two options:

 * South African ID Holder

 * Asylum Seekers and Special Permit Holders

Choose the option that applies to you.


FIND THE “HOW DO I CHANGE MY BANKING DETAILS” SECTION

Scroll down until you see the section labeled “How do I change my banking
details.” Click on this to proceed with the update.


ENTER YOUR SOUTH AFRICAN ID NUMBER

You will be asked to enter your South African ID number in the provided box.
Make sure the number is correct to avoid any issues during the process.


RECEIVE OTP FOR VERIFICATION

Once you enter your ID number, you will receive an SMS with an OTP (One-Time
Pin). The OTP will be sent to the phone number you used when applying for the
grant.


ENTER OTP AND VERIFY

After receiving the OTP, enter the 6-digit code into the online form. Then,
click on the “Verify Pin” button to continue.


SECURE LINK TO UPDATE DETAILS

Once your OTP is verified, you will receive another SMS containing a secure
link. Click on the link, and you will be directed to the page where you can
update your banking information.


UPDATE YOUR BANKING DETAILS

You will now need to provide your new banking details. If you have a personal
bank account, you will be required to:

 * Select your bank name
 * Enter your account number
 * Provide your branch code
 * Choose the type of account (checking, savings, etc.)
 * Agree to the terms and conditions

After entering all the required information, click “Submit”.

If you do not have a personal bank account, you can choose a payment option like
Cash Send. This allows you to receive your payments at various retail stores
like Pick n Pay, Boxer, Shoprite, Checkers, or Usave.


FINAL CONFIRMATION

After submitting your details, SASSA will verify the information. Once your
banking details are confirmed, your future payments will be made to the updated
account.


HOW TO APPEAL FOR SASSA?

If your SASSA application was denied or you disagree with the outcome, you have
the right to appeal the decision. The process is simple and can be done online
through the SASSA website. Here’s how you can submit an appeal:


VISIT THE SASSA APPEALS WEBSITE

Start by going to the official SASSA appeals page at
srd.sassa.gov.za/appeals/appeal. This page is specifically designed to handle
appeal requests for SASSA grants.


ENTER YOUR ID AND PHONE NUMBER

Once on the appeal page, you will need to enter your ID number and the phone
number you used during the application process. Make sure the details are
correct to avoid any issues.


REQUEST A PIN

After entering your information, click the “Send Pin” button. You will receive a
PIN on your phone via SMS. This is a security measure to verify your identity.


ENTER THE PIN

When you receive the PIN, enter it in the provided field on the website. Then,
click “Verify” to confirm your identity.


SELECT THE MONTH TO APPEAL

You will be asked to choose the month you want to appeal for. Select the month
where your application was either denied or had an issue.


CHOOSE THE REASON FOR YOUR APPEAL

Next, select the reason for your appeal. You may need to explain why you think
the decision was incorrect or why you qualify for the grant.


SUBMIT YOUR APPEAL

After filling in all the required details, click “Submit” to send your appeal
for review.


WAIT FOR THE OUTCOME

Once your appeal is submitted, you will need to wait for SASSA to review it and
notify you of the outcome.

By following these steps, you can easily submit an appeal and ensure your
concerns are addressed.


HOW TO CONTACT SASSA


CALL CENTER:

In case of any emergency, clients can use the call center telephone number which
is 0800 60 10 11. The call center can accommodate some concerns such as status
of payment, grant and others. They are opened during business hours, and with
more of your identification number being necessary for the identification
process.


SMS SERVICE:

Another option for the grant status check is SMS to 082 046 8553. Just put your
ID number in the message and you shall receive information on your application
or payment status. This is an effective solution to get the necessary
information without going to an office and stressing on a phone call.


EMAIL:

In case of detailed inquiries or where you have more specific questions
regarding your grant, SASSA can email at srd@sassa.gov.za If you have any
questions about your status, need information about the SRD grant or have
problems with the application it is helpful to have an email exchange that you
can refer to them in the future.


OFFICIAL SASSA WEBSITE:

Visit the official website of SASSA, which has all the information the clients
may need, such as general descriptions of the different types of grants, the
requirements that must be met in order to qualify for a grant, and the forms
which can be completed online. You can also check your grant status via the
website by using your ID number and registered telephone number. However, there
are web forms through which you can send in your inquiries to the website.


SOCIAL MEDIA:

SASSA is active on social media such as Facebook and twitter where one can send
messages requesting help. Office also uses the website and the social media
accounts in disseminating official announcements and new updates on SASSA.


VISIT A LOCAL SASSA OFFICE:

If you prefer to receive physical help, you can visit SASSA offices where you
will be attended to personally. There are SASSA offices in each province within
South Africa where you can talk to an official face-to-face. Make sure you have
all the documents working on your identification.


FINAL WORDS

Checking the SASSA status is very important for all beneficiaries. It helps you
that your application is correctly proceeding.  If you receive child support,
SRD grant or disability grant. It is very important to stay updated with your
status. In this you can avoid delays and make sure your payments are on time.
You can check your status online or by given methods. Check your SASSA status
continuously to make sure you have the right financial assistance.


FAQS


WHY IS MY SASSA STATUS STILL PENDING?

When SASSA status is “pending” it may be a result of processing among other
things. Applications are considered from time to time and may require the
submission of further details. Always monitor your status for updates and call
SASSA if you have not received any message for a long period of time.


HOW TO CHECK MY SASSA APPEAL STATUS IN 2024?

To get to the SASSA appeals website, you have to key in your ID number and the
phone number you used at the time of applying. Check the following address of
SASSA to view your appeal status or contact the SASSA helpline for more
information. Appeals can last between 30 to 90 days though it’s prudent to
follow up to ensure the appeal is well heard.


WHICH FREQUENCY SHOULD I CHECK FOR MY SASSA STATUS?

You should check your SASSA status continuously, if your SASSA grant application
is still pending. Even after your status reads “Approved” keep on searching for
payment dates.


IF MY APPLICATION IS APPROVED, HOW LONG DOES IT TAKE FOR THE FIRST PAYMENT?

When your SASSA application is approved, then it takes some days for your first
payment. So you should check your SASSA payments dates regularly. They change
and update payment dates every month.


WHAT SHOULD I DO IF MY SASSA STATUS SHOWS DECLINE?

If my SASSA status has “declined,” then it is advised to look for errors to your
application. Some possible problems encompass inaccurate information with the
patient or absence of documents. You may challenge the said decision or reapply
for an update through the sassa website or sassa call center.


CAN I CHECK SASSA STATUS IF I DIDN’T APPLY ONLINE?

Of Course you can check your SASSA status even if you applied offline. you
simply use your ID number and phone number to check through SMS, the SASSA app
or the website. In case of any problems, try to go to your nearest SASSA office
for help.


CONTACT INFORMATION

Email: grantsenquiries@sassa.gov.za
Headquarters Phone: 012 400 2322
Toll-Free Call Centre: 0800 60 10 11
Address: SASSA House, 501 Prodinsa Building, cnr Steve Biko and Pretorius
Street, Pretoria, Gauteng
Postal Address: Private Bag X55662, Arcadia, Pretoria, 0083, South Africa

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SASSA (South African Social Security Agency) is committed to helping individuals
and families facing difficult situations by meeting their basic needs and
improving their well-being. The agency provides a variety of social relief
grants and allowances to support vulnerable communities. Through these essential
financial aids, SASSA helps reduce financial stress and improve the lives of
those in need, making a meaningful difference in South African society.

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