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VMware Cloud on AWS
Product Documentation Technical Articles Blogs FAQ
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VMware Cloud on AWS Product Documentation
 * VMware Cloud on AWS Getting Started
   VMware Cloud on AWS Getting Started
   * Purchase Options for VMware Cloud on AWS
     Purchase Options for VMware Cloud on AWS
   * Onboarding Checklist for Purchasing Through VMware
     Onboarding Checklist for Purchasing Through VMware
     * Use the Launchpad
       Use the Launchpad
     * Read Your Service Welcome Email
       Read Your Service Welcome Email
     * Update Your VMware Customer ConnectAccount
       Update Your VMware Customer ConnectAccount
     * View Your Subscription Purchase Program Fund
       View Your Subscription Purchase Program Fund
     * Log into the VMware Cloud Console
       Log into the VMware Cloud Console
     * Add Organization Owners and Organization Users
       Add Organization Owners and Organization Users
     * Create a Subscription
       Create a Subscription
     * View Your Billing Information
       View Your Billing Information
     * View the VMware Cloud on AWS Roadmap
       View the VMware Cloud on AWS Roadmap
     * View the VMware Cloud on AWS Release Notes
       View the VMware Cloud on AWS Release Notes
     * Sign Up to Receive Service Alerts
       Sign Up to Receive Service Alerts
     * Review the Service Level Agreement for VMware Cloud on AWS
       Review the Service Level Agreement for VMware Cloud on AWS
   * Onboarding Checklist for Purchasing through AWS
     Onboarding Checklist for Purchasing through AWS
   * Account Creation and Management
     Account Creation and Management
     * Creating an Account
       Creating an Account
       * Create an Organization Owner Account with a Customer Connect Account
         Create an Organization Owner Account with a Customer Connect Account
       * Create an Organization Owner Account Without a Customer Connect Account
         Create an Organization Owner Account Without a Customer Connect Account
     * Invite a New User
       Invite a New User
     * Accept an Account Invitation
       Accept an Account Invitation
     * Assign a VMC Service Role to an Organization Member
       Assign a VMC Service Role to an Organization Member
   * Create a Subscription for VMware Cloud on AWS
     Create a Subscription for VMware Cloud on AWS
   * Deploying and Managing a Software-Defined Data Center
     Deploying and Managing a Software-Defined Data Center
     * Deploying a Single Host SDDC Starter Configuration
       Deploying a Single Host SDDC Starter Configuration
       * Request Access and Create an Account
         Request Access and Create an Account
       * Scale Up a Single Host SDDC Starter Configuration
         Scale Up a Single Host SDDC Starter Configuration
     * Deploy an SDDC from the VMC Console
       Deploy an SDDC from the VMC Console
       * Choosing a Region
         Choosing a Region
       * AWS Region and Availability Zone Support
         AWS Region and Availability Zone Support
     * View SDDC Information and Get Support
       View SDDC Information and Get Support
     * Set the Language and Regional Format for the VMC Console
       Set the Language and Regional Format for the VMC Console
   * Connect to vCenter Server
     Connect to vCenter Server
   * Configure SDDC Networking and Security
     Configure SDDC Networking and Security
   * Deploy Workload VMs
     Deploy Workload VMs
     * Use the Content Onboarding Assistant to Transfer Content to Your SDDC
       Use the Content Onboarding Assistant to Transfer Content to Your SDDC
     * Deploy a Virtual Machine from a .vmtx Template
       Deploy a Virtual Machine from a .vmtx Template
     * Assign a Public IP Address to a VM
       Assign a Public IP Address to a VM
     * Enable Access to the Virtual Machine Remote Console
       Enable Access to the Virtual Machine Remote Console
   * Get Support
     Get Support


CREATE A SUBSCRIPTION FOR VMWARE CLOUD ON AWS


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Updated on   08/18/2022
Selected product version:


Subscriptions allow you to save money by committing to buy a certain amount of
capacity for a defined period.

A subscription is not required to use VMware Cloud on AWS. Any usage of the
service not covered by a subscription is charged the on-demand rate.

You cannot cancel, convert, or modify an ordinary subscription after you have
ordered it. If you choose a flexible subscription, you can exchange the
remaining value of that subscription for another subscription at a future date.
Pricing for this option includes a flexibility surcharge. Flexible subscriptions
are subject to the following limitations:
 * Flexible subscriptions are available with upfront payment terms only, and
   cannot be paid on a monthly basis. They can also be exchanged only for other
   upfront subscriptions.
 * Flexible subscriptions are currently available only when purchasing through
   VMware and AWS. They are not available when purchasing through MSPs.
 * You can't exchange only part of a flexible subscription. The entire
   subscription must be exchanged.
 * If the remaining value of your flexible subscription is greater than the
   value of the new subscription you are exchanging it for, you will not receive
   a refund on the difference.
 * Flexible subscriptions are not available for i3en hosts. However, you can
   exchange a flexible subscription for i3 hosts for a non-flexible subscription
   for i3en hosts.

If you purchased through AWS, you do not see details of the subscription pricing
in the VMC Console. Pricing is determined by your agreement with AWS. For more
information, see Purchase Options for VMware Cloud on AWS.


PREREQUISITES

You must have funds associated with your VMware Cloud services account that you
can use to pay for the subscription.


PROCEDURE

 1. Log in to the VMC Console at https://vmc.vmware.com.
 2. Click Subscriptions ().
 3. Click Create Term Commitment and select VMware Cloud on AWS.
 4. Select whether you want to purchase capacity on the basis by specifying a
    number of hosts to purchase or a number of workloads to protect with site
    recovery.
    
    Option Description Host Capacity Select Host Capacity to select a term
    commitment based on purchasing hosts for provisioning of SDDCs.
     a. Select the region in which the subscription applies.
     b. Select the host type.
     c. Select the number of hosts you want as part of the subscription.
        
        The total number of subscribed hosts cannot be more than the maximum
        allowed for your organization.
    
    Site Recovery Select Site Recovery to select a term commitment based on
    protecting a specified number of on-prem workloads.
     a. Select the region in which the subscription applies.
     b. Specify the number of VMs to protect under this subscription.

 5. Click NEXT to choose subscription terms.
 6. Select whether you want the flexibility to change your subscription.
    Choosing flexibility gives you the option to exchange your term commitment
    for another full term commitment at a future date:
     * You can exchange a flexible VMware Cloud Foundation term commitment for a
       VMware Cloud on AWS or VMware Cloud on Dell EMC term commitment.
     * You can exhange a flexible VMware Cloud on AWS term commitment for
       another VMware Cloud on AWS term commitment that includes a different
       number of hosts, host types, a different region, or a different time
       period.
    
    Pricing for this option includes a flexibility surcharge. To exchange your
    subscription, contact customer success or support.
 7. Select a payment term and click NEXT.
    
    Option Description On-Demand Select this option to have your usage charged
    on an hourly basis based on consumption. 1 Year Select a 1 year subscription
    term. For VMware Cloud on AWS select one of the following options:
     * Select Pay Upfront to pay for the entire term in a single payment
       upfront.
     * Select Pay Monthly to pay for the term in monthly installments. You will
       be charged the monthly fee regardless of host usage. This option is not
       available for flexible subscriptions.
    
    3 Year Select a 3 year subscription term with one of the following options:
     * Select Pay Monthly to pay for the term in monthly installments. You will
       be charged the monthly fee regardless of host usage. This option is not
       available for flexible subscriptions.

 8. Review the summary and click PLACE ORDER.


RESULTS

You receive a notification email indicating that your subscription order has
been received. After the order has been processed, you receive a second email
notification letting you know either that your subscription is active, or that
the subscription process failed. If the subscription failed, contact VMware
support for assistance.


EXCHANGE A SUBSCRIPTION

If you purchased a flexible subscription, you can exchange that subscription to
change the number or type of hosts, region, and term.




PROCEDURE

 1. Log in to the VMC Console at https://vmc.vmware.com.
 2. Click the Subscriptions tab.
 3. Select Actions > Exchange Subscriptions.
 4. Click the link to download the Microsoft Excel file and fill out your
    subscription information.
 5. Click Open a Support Ticket to open a support ticket and attach the
    spreadsheet you filled out.


RESULTS

After the support ticket is processed, your original subscription will be
canceled and your new subscription activated. Note that the subscription
exchange impacts your financial commitment only and will not affect currently
running workloads. You might be subject to on-demand charges if your new
subscription does not cover your current workloads.

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