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 * Home /
 * Terms of Use




TERMS OF USE

“Website” Last Updated: 12 / 31 / 2024

All other “Online Services” Last Updated: 12/12/2024



1. INTRODUCTION



This agreement ("Terms of Use") between you ("User" or "you") and LG Electronics
U.S.A., Inc., (collectively "LG," "we," or "us") governs your access to and use
of the website available at https://www.lg.com/us and any websites made
available by LG to which these Terms of Use are linked (collectively,
the "Website"), the ThinQ mobile application (the "App"), the products you may
access or otherwise connect to via the ThinQ mobile application (not including
Smart TVs), and the content and services enabled by or through the Website and
the App (collectively the 'Online Services'). These Terms of Use do not apply to
any other LG products or services, including Smart Media Products.



By browsing the Website, downloading the App, creating an LG Account (defined
below), making a purchase through the Store (defined below), or otherwise using
any Online Services, you represent that (1) you have read, understand, and agree
to be bound by these Terms of Use, (2) you are of legal age to form a binding
contract with LG, and (3) you have the authority to enter into these Terms of
Use.



These Terms of Use are effective as of the Effective Date above or, the earliest
date permitted by law. Please review these updated Terms of Use carefully before
using any Online Services. If you do not agree with these Terms of Use,
including the updated Dispute Resolution section, your sole remedy is to not use
our Online Services.  If you do not agree with these Terms of Use, LG also has
the right to terminate your account.



IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS OF USE, YOU MAY NOT ACCESS OR USE
THIS WEBSITE OR THE APP.



PLEASE BE AWARE THAT THE TERMS OF USE CONTAINS PROVISIONS OBLIGATING YOU AND LG
TO RESOLVE DISPUTES THAT ARISE BETWEEN US, INCLUDING ANY DISPUTES THAT AROSE OR
WERE ASSERTED PRIOR TO THE EFFECTIVE DATE OF THE TERMS OF USE, THROUGH BINDING
AND FINAL ARBITRATION. SECTION 19 CONTAINS AN ARBITRATION AGREEMENT. UNLESS YOU
OPT OUT OF THE ARBITRATION AGREEMENT: (1) YOU MAY NOT BE A PLAINTIFF OR CLASS
MEMBER IN ANY CLASS ACTION OR PROCEEDING AND (2) YOU ARE WAIVING YOUR RIGHT TO
PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY
TRIAL.



PLEASE ALSO BE AWARE THAT SECTION 4 (LG COMMUNICATIONS) BELOW CONTAINS YOUR
OPT-IN CONSENT TO RECEIVE COMMUNICATIONS FROM US, INCLUDING VIA E-MAIL, TEXT
MESSAGE, CALLS AND PUSH NOTIFICATIONS. IN SECTION 4 YOU WILL ALSO FIND OUT HOW
TO OPT OUT OF THESE COMMUNICATIONS.



Please note that your use of, and participation in, certain Online Services may
be subject to additional terms ("Supplemental Terms"). The Supplemental Terms
are incorporated into these Terms of Use and if the Terms of Use are
inconsistent with any Supplemental Terms, the Supplemental Terms will take
precedence.



We reserve the right to change the Terms of Use from time to time in our sole
discretion. When we do, we will revise the Effective Date at the top of these
Terms of Use. Changes to these Terms of Use will be effective immediately or the
earliest date permitted by law after notice to you, which may be given by
posting the updated Terms of Use on our Online Services or by email. If material
changes are made to the Terms of Use, we may also notify you by placing a
prominent notice on the Website or App or via email at the email address we have
on file for you. By continuing to use the Online Services, you have accepted the
change(s) so we encourage you to periodically review the Terms of Use to stay
aware of any changes to your and LG’s rights and obligations.



2. OUR ONLINE SERVICES. 

Described below are features of the Online Services that may be available to
you. Additional features may be available now or in the future. Please note,
however, that LG cannot promise and does not warrant that existing or future
capabilities will be or will remain available or that availability of all
features will be the same in every region.



a. The Store. You may be able to use certain areas of the Website and the App
(collectively, the "Store") to browse, purchase, and pay for certain physical
products manufactured or otherwise made available by LG ("Products") or services
provided by LG, an LG affiliate or partner, or a third party ("Services").



b. Interaction with LG and LG Products. You may be able to use the Online
Services to interact and communicate with LG. You may also be able to use the
App to operate, monitor, and otherwise interact with certain Product(s). Certain
Supplemental Terms may be applicable to the Products accessed through the App
enabled by or through the App.



c. ThinQ Care. If you have registered any eligible Product that you own using
the ThinQ App, you may have access to information related to free and paid
Services for our Product.



3. LICENSE GRANT. The Website, the Store, the App, and the information and
Content (as defined below) available on the Website and in the App are protected
by copyright laws throughout the world.



a. License to Online Services. Subject to your ongoing compliance with the Terms
of Use, LG grants you a limited, non-exclusive, non-transferable,
non-sublicensable, revocable license to access and use the Online Services.



b. License to the App. Subject to your compliance with the Terms of Use, LG
grants you a limited non-exclusive, non-transferable, non-sublicensable,
revocable license to download, install and use a reasonable number of copies of
the App on mobile devices or computers that you own or control and to run such
copy or copies of the App solely for your own personal or internal business
purposes. Furthermore, with respect to any App accessed through or downloaded
from the Apple App Store (an "App Store Sourced Application"), you will only use
the App Store Sourced Application (a) on an Apple-branded product that runs the
iOS (Apple’s proprietary operating system) and (b) as permitted by the “Usage
Rules” set forth in the Apple App Store Terms of Service. Notwithstanding the
first sentence in this section, with respect to any App accessed through or
downloaded from the Google Play store (a "Google Play Sourced Application"), you
may have additional license rights with respect to use of the Application on a
shared basis within your designated family group.



c. Updates. You understand that the Online Services are evolving. As a result,
LG may require you to accept updates to any Online Services that you have
installed on your computer or mobile device. You acknowledge and agree that LG
may update the Online Services, including by over-the-air updates, with or
without notifying you or obtaining further consents. You may need to update
third-party software from time to time in order to use certain Online Services.



d. Certain Restrictions. The license rights granted to you in the Terms of Use
are subject to the following restrictions: (a) you shall not license, sell,
rent, lease, transfer, assign, reproduce, distribute, host or otherwise
commercially exploit the Online Services or any portion of the Online Services;
(b) you shall not frame or utilize framing techniques to enclose any trademark,
logo, or other intellectual property (including images, text, page layout or
form) of LG or a third party; (c) you shall not use any metatags or other
“hidden text” using LG’s or a third party’s name or trademarks; (d) you shall
not modify, translate, adapt, merge, make derivative works of, disassemble,
decompile, reverse compile or reverse engineer any part of the Online Services
except to the extent the foregoing restrictions are expressly prohibited by
applicable law; (e) you shall not use any manual or automated software, devices
or other processes (including but not limited to spiders, robots, scrapers,
crawlers, avatars, data mining tools or the like) to “scrape” or download data
from any web pages contained in the Website (except that we grant the operators
of public search engines revocable permission to use spiders to copy materials
from the Website for the sole purpose of and solely to the extent necessary for
creating publicly available searchable indices of the materials, but not caches
or archives of such materials); (f) except as expressly stated herein, no part
of the Online Services may be copied, reproduced, distributed, republished,
downloaded, displayed, posted or transmitted in any form or by any means; and
(g) you shall not remove or destroy any copyright notices or other proprietary
markings contained on or in the Online Services. Any future release, update or
other addition to the Online Services will be subject to the Terms of Use. LG,
its affiliates, partners, suppliers and service providers reserve all rights not
granted in the Terms of Use. Any unauthorized use of any Online Services
terminates the licenses granted by LG pursuant to the Terms of Use.



e. Necessary Equipment and Software. You must provide all equipment and software
necessary to connect to the Online Services, such as a mobile device in the case
of the App. You are solely responsible for any fees incurred in the use of the
Online Services.



4. COMMUNICATIONS FROM LG. By Using the Online Services, you agree to receive
communications from us, including via e-mail, text message, calls, and push
notifications. You agree that texts, calls or prerecorded messages may be
generated by automatic telephone dialing systems. Communications from us and our
affiliated companies may include but are not limited to: operational
communications concerning your LG Account or the use of the Online Services,
updates concerning new and existing features on the Online Services,
communications concerning promotions run by us or our third-party partners, and
news concerning LG and industry developments. Standard text messaging charges
applied by your cell phone carrier will apply to text messages that we send. IF
YOU WISH TO OPT OUT OF PROMOTIONAL EMAILS, YOU CAN UNSUBSCRIBE FROM OUR
PROMOTIONAL EMAIL LIST BY FOLLOWING THE UNSUBSCRIBE OPTIONS IN THE PROMOTIONAL
EMAIL ITSELF. IF YOU WISH TO OPT OUT OF PROMOTIONAL CALLS OR TEXTS, YOU MAY TEXT
“END” FROM THE MOBILE DEVICE RECEIVING THE MESSAGES. YOU ACKNOWLEDGE THAT YOU
ARE NOT REQUIRED TO CONSENT TO RECEIVE PROMOTIONAL TEXTS OR CALLS AS A CONDITION
OF USING THE SERVICES OR RELATED SERVICES. IF YOU WISH TO OPT OUT OF ALL TEXTS
OR CALLS FROM US (INCLUDING OPERATIONAL OR TRANSACTIONAL TEXTS OR CALLS), YOU
CAN TEXT THE WORD “STOPALL” FROM THE MOBILE DEVICE RECEIVING THE MESSAGES.
HOWEVER, YOU ACKNOWLEDGE THAT OPTING OUT OF RECEIVING ALL TEXTS MAY IMPACT YOUR
USE OF THE SERVICES.

 

5. REGISTRATION.



a. Registering an Account. In order to access certain features of the Online
Services, you may be required to register an account on or through the Services
("LG Account"). You do not need to register an LG Account in order to make a
purchase through the Store and may instead register as a "Guest".



b. Registration Data. When you register an LG Account or register as a Guest,
you agree to (a) provide true, accurate, current and complete information about
yourself as prompted by the Online Services (the "Registration Data"); and (b)
maintain and promptly update the Registration Data to keep it true, accurate,
current and complete. You represent that you are (i) at least sixteen (16) years
old; (ii) of legal age to form a binding contract; and (iii) not a person barred
from using the Services under the laws of the United States, your place of
residence or any other applicable jurisdiction. You are responsible for all
activities that occur under your LG Account. If you provide any Registration
Data that is untrue, inaccurate, not current or incomplete, or LG has reasonable
grounds to suspect that any Registration Data you provide is untrue, inaccurate,
not current or incomplete, LG has the right to suspend or terminate your LG
Account and refuse any and all current or future use of the Online Services (or
any portion thereof). You agree not to create an LG Account using a false
identity or information. You agree not to create an LG Account or use the Online
Services if you have been previously removed or banned by LG.





6. TERMS OF PURCHASE. Any purchases made by you through the Online Services are
governed by our then-current Terms of
Purchase (https://www.lg.com/us/shop/terms-conditions). If you disagree with any
applicable portion of the Terms of Purchase, you may not purchase the applicable
Product or Service through the Online Services.







7. INTELLECTUAL PROPERTY RIGHTS. You agree that you have no rights, title or
interests in the Online Services, including but not limited to, any information
graphics, logos, text, editorials, reviews, computer code, themes, objects,
concepts, artwork, animations, sounds, audiovisual effects, methods of
operation, moral rights, documentation, and software (collectively, "Content").
You may have limited rights, title or interests to your User Content (defined
below). You will not remove, alter or obscure any copyright, trademark, service
mark or other proprietary rights notices incorporated in or accompanying the
Online Services. Neither you nor anyone acting on your behalf acquire any
intellectual property rights or other proprietary rights (including patents,
designs, trademarks, copyrights or trade secrets) relating to the Online
Services or any Product or Service except as expressly set forth in a written
agreement between you and LG.







8. USER CONTENT.







a. Feedback. You agree that submission of any ideas, suggestions, documents,
and/or proposals to LG through its suggestion, feedback, reviews, or similar
pages ("Feedback") is at your own risk and that LG has no obligations (including
without limitation obligations of confidentiality) with respect to such
Feedback. You represent and warrant that you have all rights necessary to submit
the Feedback. You hereby grant to LG a fully paid, royalty-free, perpetual,
irrevocable, worldwide, non-exclusive, and fully sub-licensable and transferable
right and license to use, reproduce, perform, display, distribute, adapt,
modify, re-format, create derivative works of, and otherwise commercially or
non-commercially exploit in any manner, any and all Feedback, and to sublicense
the foregoing rights, for any purpose, including without limitation in
connection with the operation and maintenance of the Services and/or LG’s
business.







b. User Content. By sending, posting or transmitting any information to LG or
through the Online Services ("User Content") you grant LG and our designees a
worldwide, non-exclusive, transferable, royalty-free, perpetual, irrevocable
right to use, reproduce, sublicense (through multiple tiers), distribute, create
derivative works from, and otherwise exploit the User Content in any media now
known or hereafter developed, for any purpose whatsoever, commercial or
otherwise, without compensation to you, subject to applicable law. All User
Content is deemed non-confidential and non-proprietary. Any User Content that
you choose to post on the Website, including reviews of Products or Services,
may be visible to the public. Please do not post User Content you do not want
visible to the public on the Website.



c. Responsibility for User Content. You are responsible for the content of the
User Content. LG has the right (but not the obligation) to alter, remove or
refuse to post or allow to be posted any User Content, including consumer
reviews. You acknowledge that LG has no obligation to pre-screen User Content,
including without limitation any consumer reviews, and LG takes no
responsibility and assumes no liability for any information posted by you or any
third party nor for your or any third party’s reliance on any User Content. LG
strongly encourages you not to disclose any personal information in public areas
of the Website. By sending, posting or transmitting any User Content, you
represent and warrant that:

 * You own or otherwise control all of the rights to the User Content, including
   without limitation all copyrights and trademarks;

 * The User Content is true and accurate;

 * The User Content does not violate or infringe the rights of any other person
   or entity, including, without limitation, patent, trademark, trade secret,
   copyright, publicity, privacy or other proprietary rights; and

 * The User Content complies with applicable laws, rules and regulations.



d. No Responsibility to Backup or Maintain User Content. LG is not responsible
to backup or maintain User Content and is not responsible for any damage or loss
of data or other User Content for any reason, including the implementation of
measures by LG in accordance with these Terms of Use, such as restriction of
User’s use of the Online Services or termination of your LG Account. User is
responsible to create backups of User Content.



e. No Obligation to Pre-Screen Content and User Content. You acknowledge that LG
has no obligation to pre-screen Content or User Content. However, LG reserves
the right in its sole discretion to pre-screen, refuse, or remove any Content or
User Content. By entering into the Terms of Use, you hereby provide your
irrevocable consent to LG monitoring User Content. You acknowledge and agree
that you have no expectation of privacy concerning the transmission of User
Content, including without limitation in-app chat, text, or voice
communications. In the event that LG pre-screens, refuses, or removes any
Content or User Content, you acknowledge that LG will do so for LG’s benefit,
not yours.







9. DIGITAL MILLENNIUM COPYRIGHT ACT. If you believe your copyright-protected
materials or other intellectual property have been posted on any of LG
Electronics’ websites without your authorization, please review our policies as
available on the LG copyright notice page.







10. THIRD-PARTY SERVICES.

a. Third-party Services. We collaborate with global business partners to provide
useful contents via the Online Services. The Online Services may include Content
(e.g., information, links, and advertisements), products, services, apps, and
other materials provided by a third party (each, a "Third-party Service"). When
you click on a link to a Third-Party Service, we will not warn you that you have
left the Online Services and are subject to the terms and conditions (including
privacy policies) of another website or destination. Third-party Services are
not under the control of LG. LG is not responsible for any Third-party Services;
provides these Third-Party Services only as a convenience; and does not review,
approve, monitor, endorse, warrant, or make any representations with respect to
Third-Party Services, or any product or service provided in connection
therewith. You use all links in Third-Party Services at your own risk. When you
leave our Online Services, the Terms of Use and our policies no longer govern.
You should review applicable terms and policies, including privacy and data
gathering practices, of any Third-Party Services, and make whatever
investigation you feel necessary or appropriate before proceeding with any
transaction with any third party.



b. Third-party Ads. LG reserves the right to display advertisements for third
parties ("Third-party Ads") on the Online Services, including targeted
advertisements, which may be served or provided based on certain Users’
preferences. The Services may include advertisements and marketing information
provided by us or a third party, and for those advertisements and marketing
information provided by third-party advertisers, we are unable to control the
usefulness, accuracy, or completeness of such information. You hereby agree that
we are not responsible for any liability arising out of communications or
transactions between you and third-party advertisers, including any damage that
may arise out of any reliance by you on such advertisements. You acknowledge and
agree that LG has no obligation to you in connection with Third-Party Ads
(including, without limitation, any obligation to share revenue received by LG
as a result of such advertising).







11. RELEASE. You hereby release LG and its parents, subsidiaries, affiliates,
officers, employees, agents, partners, suppliers, and licensors (each,
a "Company Party" and collectively, the "Company Parties") and their successors
from claims, demands, any and all losses, damages, rights, and actions of any
kind, including personal injuries, death, and property damage, that is either
directly or indirectly related to or arises from your use of the Online
Services, including but not limited to, any interactions with or conduct of
other Users or Third-party Services or websites of any kind arising in
connection with or as a result of the Terms of Use or your use of any Online
Services or purchase of any Product or Service. YOU HEREBY WAIVE CALIFORNIA
CIVIL CODE SECTION 1542, OR ANY SIMILAR RULE IN YOUR JURISDICTION, WHICH STATES
IN SUBSTANCE, “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR
RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE
TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE
MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”
The foregoing release does not apply to any claims, demands, or any losses,
damages, rights and actions of any kind, including personal injuries, death or
property damage for any unconscionable commercial practice by a Company Party or
for a Company Party’s fraud, deception, false, promise, misrepresentation or
concealment, suppression or omission of any material fact in connection with the
Online Services.







12. COMPLAINTS. In accordance with California Civil Code §1789.3, you may report
complaints to the Complaint Assistance Unit of the Division of Consumer Services
of the California Department of Consumer Affairs by contacting them in writing
at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone
at (800) 952-5210.







13. ENFORCEMENT. If LG becomes aware of any possible violations by you of the
Terms of Use, LG reserves the right to investigate such violations. If, as a
result of the investigation, LG believes that criminal activity has occurred, LG
reserves the right to refer the matter to, and cooperate with, any legal
authority. LG is entitled, except to the extent prohibited by applicable law, to
disclose any information or materials on or in the Online Services, including
your User Content, in LG’s possession, to (i) comply with applicable laws, legal
process or governmental request; (ii) enforce the Terms of Use, (iii) respond to
any claims that your User Content violates the rights of third parties, (iv)
respond to your requests for customer service, or (v) protect the rights,
property or personal safety of LG, its Users or the public, and all enforcement
or other government officials, as LG in its sole discretion believes to be
necessary or appropriate. Please see Online Services Privacy
Policy (https://www.lg.com/us/privacy) for additional information.







14. INDEMNIFICATION. You agree to indemnify and hold Company Parties harmless
from any losses, costs, liabilities and expenses (including reasonable
attorneys’ fees) relating to or arising out of any and all of the following: (a)
your User Content; (b) your use of, or inability to use, any Online Service; (c)
your violation of the Terms of Use; (d) your violation of any rights of another
party, including any other Users; or (e) your violation of any applicable laws,
rules or regulations. LG reserves the right, at its own cost, to assume the
exclusive defense and control of any matter otherwise subject to indemnification
by you, in which event you will fully cooperate with LG in asserting any
available defenses. This provision does not require you to indemnify any of the
Company Parties for any unconscionable commercial practice by such party or for
such party’s fraud, deception, false promise, misrepresentation or concealment,
or suppression or omission of any material fact in connection with the Online
Services. You agree that the provisions in this section will survive any
termination of your LG Account, the Terms of Use and/or your access to the
Online Services.







15. WARRANTY AND DISCLAIMERS.







a. YOU UNDERSTAND AND AGREE THAT TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR
USE OF THE ONLINE SERVICES IS AT YOUR SOLE RISK, AND THE ONLINE SERVICES ARE
PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS. COMPANY
PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF
ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND NON-INFRINGEMENT ARISING FROM USE OF THE ONLINE SERVICES OR ANY PRODUCTS OR
SERVICES ENABLED THEREBY. This section does not affect in any way our return
policy or limited warranty for Products purchased by you.





b. COMPANY PARTIES MAKE NO WARRANTY, REPRESENTATION OR CONDITION THAT: (1) THE
ONLINE SERVICES WILL MEET YOUR REQUIREMENTS; (2) YOUR USE OF THE SERVICES WILL
BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; OR (3) THE RESULTS THAT MAY BE
OBTAINED FROM USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE.







c. ANY CONTENT DOWNLOADED FROM OR OTHERWISE ACCESSED THROUGH THE ONLINE SERVICES
IS ACCESSED AT YOUR OWN RISK, AND YOU SHALL BE SOLELY RESPONSIBLE FOR ANY DAMAGE
TO YOUR PROPERTY, INCLUDING, BUT NOT LIMITED TO, YOUR COMPUTER SYSTEM, MOBILE
DEVICE, AND ANY OTHER DEVICE YOU USE TO ACCESS THE ONLINE SERVICES, OR ANY OTHER
LOSS THAT RESULTS FROM ACCESSING SUCH CONTENT.



d. THE ONLINE SERVICES MAY BE SUBJECT TO DELAYS, CANCELLATIONS AND OTHER
DISRUPTIONS. COMPANY PARTIES MAKE NO WARRANTY, REPRESENTATION OR CONDITION WITH
RESPECT TO ANY ONLINE SERVICES, INCLUDING BUT NOT LIMITED TO, THE QUALITY,
EFFECTIVENESS, REPUTATION AND OTHER CHARACTERISTICS OF ONLINE SERVICES.



e. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM LG OR
THROUGH THE SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.



f. FROM TIME TO TIME, LG MAY OFFER NEW “BETA” FEATURES OR SERVICES WITH WHICH
ITS USERS MAY EXPERIMENT. SUCH FEATURES OR SERVICES ARE OFFERED SOLELY FOR
EXPERIMENTAL PURPOSES AND WITHOUT ANY WARRANTY OF ANY KIND, AND MAY BE MODIFIED
OR DISCONTINUED AT LG’S SOLE DISCRETION. THE PROVISIONS OF THIS SECTION APPLY
WITH FULL FORCE TO SUCH FEATURES OR TOOLS.



g. YOU ACKNOWLEDGE AND AGREE THAT COMPANY PARTIES ARE NOT LIABLE, AND YOU AGREE
NOT TO SEEK TO HOLD COMPANY PARTIES LIABLE, FOR THE CONDUCT OF THIRD PARTIES,
INCLUDING OPERATORS OF EXTERNAL SITES OR SERVICES SUCH AS LG’S PAYMENT
PROCESSOR(S), AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTIES RESTS ENTIRELY
WITH YOU.



h. YOU UNDERSTAND AND AGREE THAT WHEN YOU PURCHASE A PRODUCT OR SERVICE, YOU ARE
NOT PURCHASING THE APP. THE APP IS A SERVICE THAT WE PROVIDE FREE OF CHARGE, AND
WITHOUT WARRANTY OF ANY KIND.





16. LIMITATION OF LIABILITY.

a. Disclaimer of Certain Damages. YOU UNDERSTAND AND AGREE THAT, TO THE FULLEST
EXTENT PROVIDED BY LAW, IN NO EVENT SHALL COMPANY PARTIES BE LIABLE FOR ANY LOSS
OF PROFITS, REVENUE OR DATA, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL
DAMAGES, OR DAMAGES OR COSTS DUE TO LOSS OF PRODUCTION OR USE, BUSINESS
INTERRUPTION, OR PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, IN EACH CASE
WHETHER OR NOT LG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING
OUT OF OR IN CONNECTION WITH THE TERMS OF USE, THE ONLINE SERVICES, OR ANY
COMMUNICATIONS OR INTERACTIONS WITH OTHER USERS OF THE ONLINE SERVICES, ON ANY
THEORY OF LIABILITY, RESULTING FROM: (a) THE USE OR INABILITY TO USE ANY ONLINE
SERVICES; (b) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES RESULTING
FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED; OR MESSAGES
RECEIVED FOR TRANSACTIONS ENTERED INTO THROUGH THE ONLINE SERVICES; (c)
UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (d)
STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE ONLINE SERVICES (INCLUDING
WITHOUT LIMITATION ANY THIRD-PARTY REVIEWS); OR (e) ANY OTHER MATTER RELATED TO
THE ONLINE SERVICES, WHETHER BASED ON WARRANTY, COPYRIGHT, CONTRACT, TORT
(INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY. THE
FOREGOING LIMITATION OF LIABILITY SHALL NOT APPLY TO LIABILITY OF A COMPANY
PARTY FOR (i) DEATH OR PERSONAL INJURY CAUSED BY A COMPANY PARTY’S NEGLIGENCE;
OR FOR (ii) ANY INJURY CAUSED BY A COMPANY PARTY’S FRAUD OR FRAUDULENT
MISREPRESENTATION.



b. Cap on Liability. TO THE FULLEST EXTENT PROVIDED BY LAW, COMPANY PARTIES WILL
NOT BE LIABLE TO YOU FOR MORE THAN THE GREATER OF (a) THE TOTAL AMOUNT PAID TO
LG BY YOU IN THE TRANSACTION OR INCIDENT GIVING RISE TO SUCH LIABILITY; (b)
$100; OR (c) THE REMEDY OR PENALTY IMPOSED BY THE STATUTE UNDER WHICH SUCH CLAIM
ARISES. THE FOREGOING CAP ON LIABILITY WILL NOT APPLY TO LIABILITY OF A COMPANY
PARTY FOR (i) DEATH OR PERSONAL INJURY CAUSED BY A COMPANY PARTY’S NEGLIGENCE;
OR FOR (ii) ANY INJURY CAUSED BY A COMPANY PARTY’S FRAUD OR FRAUDULENT
MISREPRESENTATION.



c. Exclusion of Damages. Please note that some jurisdictions do not allow the
exclusion or limitation of implied warranties, terms or conditions or the
limitation of incidental or consequential damages so the above limitations and
exclusions may be limited in their application to you. For further information
about your statutory rights, please contact your local authority, trading
standards department, citizens’ advice bureau or equivalent.



d. Basis of the Bargain. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE
FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN LG AND YOU.







17. TERM, TERMINATION, AND SURVIVAL.







a. Term. The term of this agreement (the Terms of Use) commences on the earlier
to occur of (a) the date you first used the Online Services or (b) the date you
otherwise accepted the Terms of Use, and will remain in full force and effect
while you use any Online Services, unless earlier terminated in accordance with
the Terms of Use.

b. Termination of Services by LG. We may suspend or delete your accounts in the
event you have multiple accounts for our Service under a single email address or
for necessary business reasons. If we suspend or delete your accounts, we will
try to notify you at least 30 days before suspension or deletion at the email
address registered on your account. In the above mentioned events, we may
terminate our Service with the suspended or deleted account.







If timely payment cannot be charged to your Payment Provider for any reason, if
you have materially breached any provision of the Terms of Use, or if Company is
required to do so by law (e.g., where the provision of the Website, the App, or
software is, or becomes, unlawful), LG has the right in its sole discretion to
immediately, and without notice, suspend or terminate the Online Services. You
agree that LG will not be liable to you or any third party for any termination
of your LG Account. 







c. Termination of Services by You. If you want to terminate the Services
provided by LG, you may do so by terminate the specific Services or by closing
your LG Account for all of the Online Services that you use. You may terminate
any Services associated with your LG Account, distinct from the termination of
the LG Account itself. Termination of a specific Service will only result in the
cessation of that Service, and the LG Account remains in effect unless all of
the Services are terminated. ANY SUBSCRIPTIONS WILL CONTINUE AT THE END OF EACH
SUBSCRIPTION PERIOD UNLESS YOU CANCEL YOUR SUBSCRIPTION.



d. Effect of Termination. Upon termination of any Online Service, your right to
use such Service will automatically terminate immediately. Termination of all
Services may also include deletion of your password and some or all related
information, files and Content and/or User Content associated with or inside
your LG Account. LG will not have any liability whatsoever to you for any
suspension or termination of your access to the Online Services.



e. Survival. Certain provisions of the Terms of Use will survive termination,
including: Sections 4 (COMMUNICATIONS FROM LG, i.e. opt-in consent to
communications subject to your right to opt-out), 6 (TERMS OF PURCHASE), 7
(INTELLECTUAL PROPERTY RIGHTS), 8 (USER CONTENT), 10 (THIRD-PARTY SERVICES), 11
(RELEASE), 13 (ENFORCEMENT), 14 (INDEMNIFICATION), 15 (WARRANTY AND
DISCLAIMERS), 16 (LIMITATION OF LIABILITY), 17 (TERM, TERMINATION, AND SURVIVAL)
19 (DISPUTE RESOLUTION) (i.e. binding arbitration), and 20 (APPS DOWNLOADED FROM
THIRD-PARTY APP STORES).







18. INTERNATIONAL USERS. The Online Services can be accessed from countries
around the world and may contain references to Services, Products and Content
that are not available in your country. These references do not imply that LG
intends to announce such Services, Products or Content in your country. The
Online Services are controlled and offered by LG from its facilities in the
United States of America (the “US”) and are only intended for users in the US.
LG makes no representations that the Services are appropriate or available for
use in other locations, and if you access or use any Online Services from other
countries you do so at your own volition and are responsible for compliance with
local law.







19. DISPUTE RESOLUTION. Please read the following arbitration agreement in this
section ("Arbitration Agreement") carefully. It requires Users to arbitrate
disputes with LG and limits the manner in which you can seek relief from us.







a. Applicability of Arbitration Agreement. You agree to the following dispute
resolution provisions of this Section 19 with respect to any dispute, claim, or
request for relief (“Claim”) arising from or relating in any way to these Terms
of Use, the Online Services Privacy Policy (https://www.lg.com/us/privacy),  and
your access or use of the Online Services (“Dispute”) and any lawsuit,
arbitration or other proceeding that may arise out of such Dispute (each an
“Action”). For the avoidance of doubt, this Arbitration Agreement is not
applicable to Claims arising from or related to the Terms of Purchase
(https://www.lg.com/us/shop/terms-conditions), the purchase or use of goods
manufactured or sold by LG, or Claims arising out of subscription,
manufacturer’s warranty, or extended warranty agreements on goods manufactured
or sold by LG, even if such goods are purchased using the Online Services. The
dispute resolution processes governing these Claims are set forth in the
applicable terms and conditions. 







The terms of Section 19 apply to all Disputes, even if the actions or
relationship giving rise to such Disputes occurred prior to this version of the
Terms (or such modification).  However, these Dispute Resolution terms do not
apply to any Dispute as to which you have personally initiated a lawsuit or
arbitration (each, an "Action") prior to agreeing to these Terms.  If any
modification of the terms of Section 19 is deemed to be unlawful, void or for
any reason unenforceable, then the dispute resolution provisions effective at
the time of your agreement to these Terms shall govern any dispute or
disagreement between you and us.







Each provision of this Section 19 applies to the maximum extent permitted by
law.  







Covered Disputes.  If you live in the United States, any Dispute between the
Parties is a Covered Dispute, with the following exceptions: (1) any individual
(non-class) claim that can be solely resolved in small claims court, or (2) to
the extent you have in any manner violated or threatened to violate our
intellectual property rights, our suit to enforce such intellectual property
rights including by injunction.  







If a Dispute is a Covered Dispute, the Mandatory Dispute Resolution Provisions
for U.S. users apply.  If there is any dispute between the Parties as to whether
a Dispute is a Covered Dispute, that dispute shall be submitted to the
Arbitrator (as defined below) for the Arbitrator to determine.  If a Covered
Dispute qualifies for small claims court, but a Party commences an arbitration
proceeding, the other Party may elect instead to have the Covered Dispute
resolved in small claims court, and upon written notice of a Party’s election,
the Arbitrator will administratively close the arbitration proceeding.

b. Dispute Resolution Provisions Applicable to All Users

 I.   Time to Sue. Neither Party may bring any Action more than one year after
      the cause of action has arisen (or if the Action relates to multiple
      similar events, more than one year from the date the first such event
      occurred). 

 II.  CLASS ACTION AND JURY WAIVER.THE PARTIES WAIVE THE RIGHT TO TRIAL BY JURY
      OR TO PARTICIPATE IN A CLASS ACTION, MASS ACTION, GROUP ACTION,
      REPRESENTATIVE ACTION, AND/OR COLLECTIVE ACTION IN ANY DISPUTE.  EACH
      PARTY MAY PROCEED AS TO ANY DISPUTE ONLY IN THAT PARTY'S INDIVIDUAL
      CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS
      ACTION, MASS ACTION, GROUP ACTION, REPRESENTATIVE ACTION, AND/OR
      COLLECTIVE ACTION.   

 III. Applicable Law.  These Terms and your use of the Online Services are
      governed by, construed and enforced in accordance with the internal
      substantive laws of the State of New Jersey, United States, regardless of
      the State’s conflict of laws provisions. However, any question as to
      whether a Dispute is a Covered Dispute (as defined above) and/or whether a
      Dispute is subject to the Mandatory Dispute Resolution Provisions for U.S.
      Users is to be decided by applying the provisions of the Federal
      Arbitration Act, Title 9 of the U.S. Code ("FAA").  

 IV.  Choice of Venue:  For any Action allowed to proceed in court, or to
      enforce the terms of this Agreement, the Parties agree to exclusive
      personal jurisdiction and venue in the State courts of the State of New
      Jersey or the United States District Court for the District of New Jersey.

 V.   Informal Dispute Resolution Required.  Before initiating an Arbitration
      (as defined above) or any other type of adversary proceeding, the Parties
      agree to use their best efforts to settle any Dispute or Covered Dispute
      (as defined above) directly through consultation and good faith
      negotiations according to the following process (“Informal Dispute
      Resolution Process”), which shall be a precondition to either Party
      initiating an Arbitration.
      
      1. If you have a Dispute or Covered Dispute with us, you must send an
         individualized, written notice describing the Dispute or Covered
         Dispute to us to LG Electronics, USA, Inc., Attn: Legal Department –
         Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If we have a
         Covered Dispute with you, we will send a written notice to you using
         the contact information we have for you.
      
      2. Promptly following receipt of such notice, we will personally meet, via
         telephone or videoconference, in a good-faith effort to confer with
         each other and try to resolve informally any Dispute or Covered Dispute
         covered by this Agreement. 
      
      3. If you are represented by counsel, your counsel may participate in the
         conference as well, but you agree to fully participate in the
         conference personally. Likewise, if we are represented by counsel, our
         counsel may participate in the conference as well, but we agree to have
         a company representative fully participate in the conference. 
      
      4. The statute of limitations and any filing fee deadlines shall be tolled
         while the Parties engage in the Informal Dispute Resolution Process
         required by this paragraph. 
      
      5. If the Dispute or Covered Dispute is not resolved within 60 days of the
         opposing Party receiving the notice, then either you or we may proceed
         in accordance with the below Mandatory Dispute Resolution Provisions. 
      
      6. Failure to complete the Informal Dispute Resolution Process is grounds
         for dismissal of any Arbitration, described below. 
      
      7. If a Party brings an Arbitration as described below without following
         the Informal Dispute Resolution Process, it is grounds for dismissal,
         and such Party is required to pay any reasonable costs and fees of the
         other Party.

c. Mandatory Dispute Resolution Provisions for U.S. Users

 I.   Agreement to Arbitrate Covered Disputes.  Any Covered Dispute that the
      Parties cannot resolve through the Informal Dispute Resolution Process (as
      defined above) must be brought on an individual basis and will be resolved
      exclusively by final and binding arbitration (“Arbitration”) before an
      arbitrator mutually selected by the Parties (the “Arbitrator”).  The
      Arbitrator must have experience with the subject matter of the Dispute,
      and be a former federal or state court judge, unless the Parties mutually
      agree otherwise Parties will meet and confer in good faith to select an
      arbitrator.  For purposes of this Section, good-faith meet-and-confer
      efforts require that each party propose at least three arbitrators who
      meet the qualifications described in these Terms.  If, after 60 days of
      good faith meet and confer efforts, the Parties are unable to agree on an
      arbitrator, either Party may petition the State courts of the State of New
      Jersey or the United States District Court for the District of New Jersey 
      to appoint an arbitrator meeting the requirements herein from the
      arbitrators proposed by the Parties. 

 II.  Rules Selection.  The Arbitration shall be administered pursuant to JAMS’
      Streamlined Arbitration Rules and Procedures or other comparable rules to
      which the parties agree.  The selection of JAMS rules does not mean that
      JAMS will administer the Arbitration or appoint the Arbitrator.  

 III. Conduct of Arbitration.  The Arbitration shall be conducted via electronic
      or telephonic means. If the Party seeking Arbitration fails to appear at
      the administrative conference regardless of whether such Party's counsel
      attends, the Arbitrator will administratively close the Arbitration
      proceeding without prejudice, unless such Party shows good cause as to why
      they were not able to attend the conference.  

 IV.  Arbitration Costs. If the Arbitrator finds that the costs and fees of an
      Arbitration you  initiate will be prohibitive for you as compared to the
      costs of litigation, we will pay as much of your filing, arbitrator, and
      hearing fees in the Arbitration as the Arbitrator deems necessary to
      prevent the Arbitration from being cost-prohibitive, regardless of the
      outcome of the Arbitration, unless the Arbitrator determines that your
      claim(s) were frivolous or asserted in bad faith. If we initiate an
      Arbitration against you, we will pay all costs associated with the
      Arbitration (other than your attorneys’ fees and expenses unless permitted
      to be recovered under the arbitration rules or applicable law).

 V.   No Opt Out Rights. You do not have the right to opt out of the Dispute
      Resolution section.  Rather, your sole remedy if you do not accept these
      Terms of Use (including this Dispute Resolution section) is to stop using
      the Online Services and to terminate your account.  

 VI.  LG’s Right To Terminate Mandatory Dispute Resolution Program.  At any
      time, LG may terminate its agreement to Section 19.c.  That termination
      will not affect any Action that has already been initiated.

 VII. Arbitration Agreement Survival. This arbitration agreement will survive
      the termination of your relationship with LG.





 

20. APPS DOWNLOADED FROM THIRD-PARTY APP STORES.

a. App Stores. You acknowledge and agree that the availability of the App and
the Online Services enabled thereby is dependent on the third party from whom
you received the Application license, e.g., the Apple App Store or Google Play
(each, an "App Store"). You acknowledge that the Terms of Use is between you and
LG and not with the App Store. LG, not the App Store, is solely responsible for
the Online Services, including the App, the content thereof, maintenance,
support services, and warranty therefor, and addressing any claims relating
thereto (e.g., product liability, legal compliance or intellectual property
infringement). In order to use the App, you must have access to a wireless
network, and you agree that you are solely responsible for any and all fees
associated with such access. You also agree to pay all fees (if any) charged by
the App Store in connection with your use of any Online Services, including the
App. You agree to comply with, and your license to use the App is conditioned
upon your compliance with all terms of agreement imposed by the applicable App
Store when using any of the Online Services, including the App. You acknowledge
that the App Store (and its subsidiaries) are third-party beneficiaries of the
Terms of Use and will have the right to enforce it.







b. Accessing and Downloading the Application from iTunes. The following applies
to any App Store Sourced Application accessed through or downloaded from the
Apple App Store:

 * i. You acknowledge and agree that (i) the Terms of Use is concluded between
   you and LG only, and not Apple, and (ii) LG, not Apple, is solely responsible
   for the App Store Sourced Application and content thereof. Your use of the
   App Store Sourced Application must comply with the App Store Terms of
   Service.

 * ii. You acknowledge that Apple has no obligation whatsoever to furnish any
   maintenance and support services with respect to the App Store Sourced
   Application.

 * iii. In the event of any failure of the App Store Sourced Application to
   conform to any applicable warranty, you may notify Apple, and Apple will
   refund the purchase price for the App Store Sourced Application to you and to
   the maximum extent permitted by applicable law, Apple will have no other
   warranty obligation whatsoever with respect to the App Store Sourced
   Application. As between LG and Apple, any other claims, losses, liabilities,
   damages, costs or expenses attributable to any failure to conform to any
   warranty will be the sole responsibility of LG.

 * iv. You and LG acknowledge that, as between LG and Apple, Apple is not
   responsible for addressing any claims you have or any claims of any third
   party relating to the App Store Sourced Application or your possession and
   use of the App Store Sourced Application, including, but not limited to: (i)
   product liability claims; (ii) any claim that the App Store Sourced
   Application fails to conform to any applicable legal or regulatory
   requirement; and (iii) claims arising under consumer protection or similar
   legislation.

 * v. You and LG acknowledge that, in the event of any third-party claim that
   the App Store Sourced Application or your possession and use of that App
   Store Sourced Application infringes that third party’s intellectual property
   rights, as between LG and Apple, LG, not Apple, will be solely responsible
   for the investigation, defense, settlement and discharge of any such
   intellectual property infringement claim to the extent required by the Terms
   of Use.

 * vi. You and LG acknowledge and agree that Apple, and Apple’s subsidiaries,
   are third-party beneficiaries of the Terms of Use as related to your license
   of the App Store Sourced Application, and that, upon your acceptance of the
   terms and conditions of the Terms of Use, Apple will have the right (and will
   be deemed to have accepted the right) to enforce the Terms of Use as related
   to your license of the App Store Sourced Application against you as a
   third-party beneficiary thereof.

 * vii. Without limiting any other terms of the Terms of Use, you must comply
   with all applicable third-party terms of agreement when using the App Store
   Sourced Application.

21. MISCELLANEOUS.

a. Electronic Communications. The communications between you and LG may take
place via electronic means, whether you visit the Services or send LG e-mails,
or whether LG posts notices on or through any Services or communicates with you
via e-mail. For contractual purposes, you (a) consent to receive communications
from LG in an electronic form; and (b) agree that all terms and conditions,
agreements, notices, disclosures, and other communications that LG provides to
you electronically satisfy any legal requirement that such communications would
satisfy if it were to be in writing. The foregoing does not affect your
statutory rights, including but not limited to the Electronic Signatures in
Global and National Commerce Act at 15 U.S.C. §7001 et seq. (“E-Sign”).



b. Assignment. The Terms of Use, and your rights and obligations hereunder, may
not be assigned, subcontracted, delegated or otherwise transferred by you
without LG’s prior written consent, and any attempted assignment, subcontract,
delegation, or transfer in violation of the foregoing will be null and void.



c. Force Majeure. Company shall not be liable for any delay or failure to
perform resulting from causes outside its reasonable control, including, but not
limited to, acts of God, war, terrorism, riots, embargos, acts of civil or
military authorities, fire, floods, accidents, strikes or shortages of
transportation facilities, fuel, energy, labor or materials.



d. Severability. If any provision of the Terms of Use is or becomes
unenforceable or invalid, the remaining provisions will continue with the same
effect as if such unenforceable or invalid provision had not been inserted
herein. If LG fails or you fail to perform any term hereof and the other party
does not enforce such term, the failure to enforce on any occasion will not
constitute a waiver of any term and will not prevent enforcement on any other
occasion.



e. Applicability. THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE
INTERNATIONAL SALE OF GOODS DOES NOT APPLY TO THE TERMS OF USE.



f. Notice. Where LG requires that you provide an e-mail address, you are
responsible for providing LG with your most current e-mail address. In the event
that the last e-mail address you provided to LG is not valid, or for any reason
is not capable of delivering to you any notices required/ permitted by the Terms
of Use, LG’s dispatch of the e-mail containing such notice will nonetheless
constitute effective notice. You may give notice to LG at the following address:
LG, Attention: General Counsel, 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
Such notice shall be deemed given when received by LG by letter delivered by
nationally recognized overnight delivery service or first class postage prepaid
mail at the above address.



g. Waiver. Any waiver or failure to enforce any provision of the Terms of Use on
one occasion will not be deemed a waiver of any other provision or of such
provision on any other occasion.



h. Severability. If any portion of the Terms of Use is held invalid or
unenforceable, that portion shall be construed in a manner to reflect, as nearly
as possible, the original intention of the parties, and the remaining portions
shall remain in full force and effect.



i. Export Control. You may not use, export, import, or transfer any Services or
Product except as authorized by U.S. law, the laws of the jurisdiction in which
you obtained such Services or Product, and any other applicable laws. In
particular, but without limitation, the Services and Product may not be exported
or re-exported (a) into any United States embargoed countries, or (b) to anyone
on the U.S. Treasury Department’s list of Specially Designated Nationals or the
U.S. Department of Commerce’s Denied Person’s List or Entity List. By using the
Services, you represent and warrant that (i) you are not located in a country
that is subject to a U.S. Government embargo, or that has been designated by the
U.S. Government as a “terrorist supporting” country and (ii) you are not listed
on any U.S. Government list of prohibited or restricted parties. You also will
not use the Services for any purpose prohibited by U.S. law, including the
development, design, manufacture or production of missiles, nuclear, chemical or
biological weapons. You acknowledge and agree that products, services or
technology provided by LG are subject to the export control laws and regulations
of the United States. You shall comply with these laws and regulations and shall
not, without prior U.S. government authorization, export, re-export, or transfer
LG products, services or technology, either directly or indirectly, to any
country in violation of such laws and regulations.







j. Entire Agreement. THE TERMS OF USE CONSTITUTES THE FINAL, COMPLETE AND
EXCLUSIVE AGREEMENT OF THE PARTIES WITH RESPECT TO THE SUBJECT MATTER HEREOF AND
SUPERSEDES AND MERGES ALL PRIOR DISCUSSIONS BETWEEN THE PARTIES WITH RESPECT TO
SUCH SUBJECT MATTER. NOTWITHSTANDING THE FOREGOING, WITH RESPECT TO ANY PURCHASE
OF PRODUCTS OR SERVICES USING THE ONLINE SERVICES, THE TERMS OF PURCHASE ARE
DEEMED INCORPORATED INTO THE TERMS OF USE AND IN THE EVENT OF AN INCONSISTENCY
BETWEEN THE TERMS OF USE AND THE TERMS OF PURCHASE, THE TERMS OF PURCHASE WILL
CONTROL.







22. ThinQ Rewards Program. The ThinQ Rewards program (the "Program") enables you
to earn points (“Points”) for activities (“Activities”) such as qualified LG
product registrations to the App, App survey participation, LG product
connections to the App, and other activities from the App. You earn Points upon
initial completion of an Activity (you cannot earn multiple Points for the same
Activity). Activities may vary by market. Points are not offered for every
activity from LG and each Points-earning offer will not be available in
perpetuity. Your earned Points can be redeemed for rewards listed at the Program
home page in the App ("Rewards"). For more information visit Rewards under My
Page in the App.







a. Program Requirements. To join the Program, you need to create an account
based on a valid LG Account (“Program Account”). Individuals can only
participate in the Program and earn Points using one Program Account, even if an
individual has multiple email addresses. The Program is solely for your personal
and noncommercial use.



b. Points. You cannot transfer, sell, assign or share Points. Points are not
personal property, cannot be purchased, and have no cash value. You may not
obtain any cash or money in exchange for them. LG may limit the quantity of
Points or Rewards per person, per household. Points earned in the Program are
not valid in, and may not be used in combination with, any other program offered
by LG or third parties. Unredeemed Points expire if you do not earn or redeem
any Points for 12 months but may expire sooner at the option of LG.

c. Rewards. At the sole discretion of LG, there may be a limited number of a
particular Reward available. You may be required to provide additional
information, like your mailing address and a telephone number, and you may also
be asked to sign additional legal documents to redeem Points for Rewards. Once
you order a Reward, you cannot cancel it or return it for a refund of Points. LG
may update the Rewards offered or discontinue offering specific Rewards at the
sole discretion of LG. Some Rewards may have age eligibility requirements. You
are responsible for all federal, state, and local taxes and any other costs of
accepting and using the Reward. Rewards will be emailed to the email address
associated with your Program Account, so keep your email address up to date.
Rewards that are undeliverable will not be reissued and are therefore forfeited.
Rewards are not for resale.



d. Opting Out of the Program. If you no longer wish to participate in the
Program, you may do so by closing your LG Account. If you opt out of the
Program, you will immediately lose all of your available Points.



e. Termination/Suspension. LG reserves the right to suspend or terminate your
Program Account disqualify you disable your access to the Program or your
Program Account, and/or withhold Points and Rewards, if LG believes you are
tampering with or abusing any aspect of the Program, are ineligible to receive a
Reward for any legal reasons, or may be engaging in activities that violate
these Terms of Use. LG reserves the right to change, modify, discontinue or
cancel the Program or any part of the Program, at any time and in its sole
discretion, without notice to you and your continued access or participation in
the Program following any such changes or modifications confirms your
acceptance. At the point of discontinuance or cancellation, your right to use
the Program and Points ends.







23. CONTACTING LG. Should you have any issues or questions regarding the Online
Services, please contact us below.







LG Account-related questions: https://www.lg.com/us/support/email-appointment

ThinQ-related questions: thinq@lge.com, 1-800-243-4000.

Privacy-related questions: privacy@lge.com, or via post: LGEUS, 111 Sylvan
Avenue, Englewood Cliffs, NJ 07632.

To report a problem on the Store, email us at orders@lgsupport.com, or call us
at 844-810-0070.






Images may be simulated and dramatized for illustrative purposes. Actual
features, functionality, and other product specifications may differ and are
subject to change without notice. Prices, promotions, and availability may vary
by model, store, and online. Prices subject to change without notice. Quantities
are limited. Check with your local retailers for their final price and
availability.







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