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* Our Services
* Shyft Offers Solutions on Both Sides of the Equation
* * Services Overview
* Supply Chain Management
* Integration
* Deployment
* Maintenance & Support
* Repair
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* Customer Management
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SHYFT YOUR IT SERVICES INNOVATION CUSTOMERS IT SERVICES FORWARD
Outsource your product and customer lifecycle management services to a single
global technology partner.
RESHAPE YOUR BUSINESS MODEL AND REINVEST IN GROWTH
Outpace the competition and move forward confidently with a partnership designed
to evolve — it’s time to make the shift to an outsourced service model.
Meet Shyft Global Services
OUTSOURCE THE EASY WAY
OUTSOURCE THE EASY WAY
Savor the simplicity of a single service provider with proven global technology
services delivery expertise
TAP INTO EXPERTISE
TAP INTO EXPERTISE
Support more customers by relying on our well-established infrastructure and
purposeful network
BOOST YOUR BRAND
BOOST YOUR BRAND
Serve your customers with excellence and sharpen your competitive edge with
white-label service delivery
LASER-FOCUS YOUR TEAM
LASER-FOCUS YOUR TEAM
Reclaim resources to invest back into innovation by leveraging our full
portfolio of technology services
MITIGATE BUSINESS RISK
MITIGATE BUSINESS RISK
Reduce unnecessary liability — scalability and flexibility means we take on
certain risks so you don't have to
TAILOR THE RIGHT MIX
TAILOR THE RIGHT MIX
Offer a seamless customer experience with custom IT solutions built to your
unique business needs
OUR SERVICES
INTEGRATION SERVICES
INTEGRATION SERVICES
From configuration and customization to end-point devices and complex
rack-mounted systems built specifically to customer needs, Shyft Global
Services' state-of-the-art, certified facilities and team of experienced
engineers help you deliver the custom-tailored solutions your customers need —
without investing in additional headcount or infrastructure.
ASSEMBLY, INTEGRATION AND TESTING
From design to complex converged assembly and testing, we take your concept from
inception to creation
CERTIFIED FACILITIES
Our global facilities are certified to numerous industry standards, such as ISO
9001, ISO 14001 and ISO 13485
Learn More About Integration
SUPPLY CHAIN MANAGEMENT
SUPPLY CHAIN MANAGEMENT
Drive efficiencies, lower costs, increase visibility and deliver a seamless
experience more easily — all while meeting unique SLAs. It’s time to modernize
your logistics network and take your supply chain global with specially designed
3PL, B2B & B2C fulfillment and hybrid models that can support you and your
customers anywhere in the world.
SCALE ALONGSIDE CUSTOMER DEMANDS
Increase flexibility and optimize your supply chain without sacrificing your
customer experience
FULFILLMENT SERVICES
Leverage a complete range of services that are quickly and seamlessly integrated
into your existing operations
Learn More About Supply Chain Management
TECHNOLOGY DEPLOYMENT
TECHNOLOGY DEPLOYMENT
Products need momentum when they reach the market. Our highly trained
technicians go directly to your customers to perform scalable, efficient
deployment services, including installation, implementation and migration — all
under your brand. Enable faster value realization with deployment service
quality that enhances your reputation and frees up internal resources for other
key initiatives.
MANAGE DEPLOYMENTS FROM END TO END
Our deployment capabilities have you and your customers covered for
implementation, installation, migration and more
CERTIFIED ENGINEERS
Together, our engineers maintain more than 2,500 industry certifications in
multi-vendor technologies
Learn More About Deployment
MAINTENANCE AND SUPPORT
MAINTENANCE AND SUPPORT
With our white-labeled, multi-vendor services, you can empower your end users,
maintain complex multi-vendor IT environments, enhance business continuity and
sustain lasting customer relationships. With Shyft as your single service
provider for all in- and out-of-warranty maintenance and end-of-service-life
support, you eliminate the hassle of managing multiple third-party maintenance
providers.
GLOBAL SUPPORT — ANYTIME
Utilize the robust infrastructure of our Global Technical Assistance Center for
L1–L3 support, 24x7x365
SCALABLE, COST-EFFICIENT SERVICES
Our maintenance services cover a variety of SLAs to maximize both your savings
and quality of service
Learn More About Maintenance
DEPOT REPAIR
DEPOT REPAIR
Quality technology repairs that are responsive, agile and flexible can reduce
costs, extend product lifetime value and drive sustainability, productivity and
customer satisfaction. Our comprehensive depot repair services cover the full
spectrum of products so you can refocus dedicated resources on your next big
project.
COMPLETE TECHNOLOGY COVERAGE
Our repair services cover a wide spectrum of products and verticals, including
IT OEMs, medical devices, broadband solutions, retail technology and more
FORWARD AND REVERSE LOGISTICS
Our infrastructure is built to move defective units back through the supply
chain quickly and efficiently, lowering your overall operational costs
Learn More About Depot Repair
IT ASSET DISPOSITION
IT ASSET DISPOSITION
When technology products reach the end of their useful life, we make it easy to
minimize e-waste, recover product value and reinvest in innovation through
sustainable IT asset disposition (ITAD) and management services. Our expansive
logistics network and global footprint work in your favor to create a secure,
compliant disposal process.
PROPER DATA PROTECTION
We comply with applicable local, state, federal and in-country laws to ensure
data is properly protected during every step of the disposal process
CLOSED-LOOP ENVIRONMENTAL MANAGEMENT SYSTEM
Our core environmental protection policy calls for zero landfill, zero
incineration and zero export of non-functioning assets or e-waste
Learn More About ITAD
CUSTOMER MANAGEMENT SERVICES
CUSTOMER MANAGEMENT SERVICES
Maximize the value of your and your customers’ technology investments. As a
white-label, distributor-neutral extension of your team, we deliver the customer
lifecycle management services you need to expand your channel reach, develop a
high-performing, profitable sales ecosystem, promote product adoption and
capture every opportunity for revenue.
DEDICATED CUSTOMER MANAGEMENT RESOURCES
We provide OEM-specific resources that are 100% dedicated to you — not shared
between other customers
AUGMENTED CHANNEL STRATEGY
We learn your organization and complement your customer management strategy with
custom-built solutions
Learn More About Customer Management
CMS
Supply Chain
PUT INNOVATION FIRST WITH A SERVICES OUTSOURCING PARTNER
Great innovation is game-changing and industry-transforming. When your strategy
requires you to be laser-focused on what’s next, Shyft helps you carry the rest.
Every day, our service experts help businesses like yours create scale, enhance
profitability and focus most on strategic growth — all to ensure your business
thrives and your customers become your biggest fans.
Discover a partner whose business was built to help yours shift forward.
A PURPOSEFUL PARTNERSHIP POISED FOR TOMORROW
Discover how companies like yours are already outsourcing services to reinforce
their operations, refocus on business transformation and regain the freedom to
drive better outcomes — for themselves and their customers.
Shyft Global Services allows us to execute our constantly evolving go-to-market
strategy in a way that is efficient and effective and gives us the agility and
scale to be the best in the market.
Fabio Vieira, Sales Leader, NA Channel Sales, Lenovo
Read More About Lenovo’s Success
Cohesity will continue to partner with Shyft to help us augment, scale and
deliver the outcomes that our customers want and need. They have been a very
good partner and helped us deliver for our customers globally.
James Curtice, Senior Director of Advanced Services, Cohesity
Read More About Cohesity’s Success
We had two guiding objectives when entering this agreement: To find a great
company to care for our employees and to secure a great partner to care for our
clients. I am delighted we met both objectives. We chose Shyft because of the
company’s exceptional capabilities, reputation and values, which are similar to
ours.
Yoshihiro Nishi, President and CEO, Fujitsu America, Inc.
Read More About Fujitsu America, Inc.’s Success
Shyft’s integration team puts it all together for our customers, so that when
the solution arrives, it arrives complete. This enables co-terminated and
aligned maintenance and support contracts and streamlined invoicing, which is a
service that our customers have come to expect and highly value.
Brian Reynolds, President and CEO, CTG Federal
Read More About CTG Federal’s Success
BUILD YOUR CUSTOM SERVICES SOLUTION WITH SHYFT
Our customer-centric, listen-first approach to technology services outsourcing
involves close collaboration with experienced program management professionals
who are poised to build the just-right services solution you need to take your
business to the next level.
1. Listen and Learn: We work closely with you to understand your goals, needs,
small setbacks and major roadblocks.
2. Design and Develop: Our team formulates a custom-tailored services solution
designed to deliver optimal results.
3. Configure and Test: The testing stage is essential to ensuring our services
solution aligns to your unique needs.
4. Onboard and Implement: Thorough onboarding, support and touchpoints help to
ensure seamless implementation.
5. Maintain and Assess: We regularly assess the efficiency of your solution to
identify areas for improvement.
6. Adapt and Expand: Collaboration and flex operating procedures help us
prepare for growth and ramp-up needs.
Learn More About Our Approach
SHIFT THE WAY YOU THINK ABOUT YOUR PRODUCT LIFECYCLE
As your products make their way through the technology lifecycle, disruptors
make the global technology market more competitive every minute. But keeping up
and growing your business doesn’t have to come with growing pains. Outsourcing
your technology lifecycle services to Shyft gives you the freedom you need to
reshape your business model and reinvest in growth, digital transformation and
innovation — all while seamlessly supporting customers.
Learn About Our Services
REDEPLOY YOUR RESOURCES WITH A SINGLE TRUSTED GLOBAL TECHNOLOGY PARTNER
0 +
logistics centers worldwide
$ 0 B
in product handled each year
< 0
parts failure rate
0 %
field coverage of US and Canada population
EXPLORE OUR LATEST RESOURCES
Browse All Resources
WHITEPAPER
YOUR GUIDE TO ACTIONABLE SUSTAINABILITY IN IT
Download the Whitepaper
ARTICLE
OUTSOURCING PARTNERSHIPS BUILT FOR SUCCESS
Learn More
EBOOK
THE KEY SPOKES OF A FULL-CIRCLE REPAIR STRATEGY
Download the eBook
READY TO MAKE THE SHYFT? TALK TO OUR EXPERTS.
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