www.mypcorp.com
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13.107.246.69
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Submitted URL: http://url9377.1myp.com/ls/click?upn=u001.tK5xs3BzsxLIi99Y0FIJmMgQlYdliLMHnLGz-2BDLYK-2BfGENbXFjTFRy0JMWBH7rolykJ2EkdnLK...
Effective URL: https://www.mypcorp.com/marketing/viewEmail.aspx?a=NBOjM5yXLyQ2
Submission: On December 11 via manual from AU — Scanned from AU
Effective URL: https://www.mypcorp.com/marketing/viewEmail.aspx?a=NBOjM5yXLyQ2
Submission: On December 11 via manual from AU — Scanned from AU
Form analysis 1 forms found in the DOM
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srcdoc="<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"><html lang="en" xmlns="http://www.w3.org/1999/xhtml"><head> <meta charset="utf-8"><!--[if gte mso 15]><![endif]--><meta charset="utf-8"><meta http-equiv="Content - Type" content="text / html; charset=utf-8"><meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1"><title></title><style type="text/css">/* CLIENT-SPECIFIC STYLES *//* #outlook a{padding:0;}*//* Force Outlook to provide a 'view in browser' message */.ReadMsgBody { width: 100%;}.ExternalClass { width: 100%;}/* Force Hotmail to display emails at full width */.ExternalClass,.ExternalClass p,.ExternalClass span,.ExternalClass font,.ExternalClass td,.ExternalClass div { line-height: 100%;}/* Force Hotmail to display normal line spacing */body,table,td,a { -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%;}/* Prevent WebKit and Windows mobile changing default text sizes */table,td { mso-table-lspace: 0pt; mso-table-rspace: 0pt;}/* Remove spacing between tables in Outlook 2007 and up */img { outline: none; text-decoration: none; -ms-interpolation-mode: bicubic;}/* Allow smoother rendering of resized image in Internet Explorer */a img { border: none;}.image_fix { display: block;}#backgroundTable { margin: 0; padding: 0; width: 100% !important; line-height: 100% !important;}/* Forces Hotmail to display normal line spacing. More on that: http://www.emailonacid.com/forum/viewthread/43/ */body { width: 100% !important; margin: 0; padding: 0; -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: 100% !important; -ms-text-size-adjust: 100% !important;}table td { border-collapse: collapse;}table { border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt;}@media only screen and (max-width: 640px) { .fullWidthOnMobile { width: 100%!important; }}@media screen and (max-width: 480px){ table { display: table; padding: 0px; } td { display: block; padding: 0px; border: none; } td img{ display: block; margin: 0px; padding: 0px; width: 100%; max-width: none; }}h1,h2,h3,p { font-weight: normal; margin-top: 0 !important; padding-top: 0 !important; mso-line-height-rule: exactly; line-height: 1.5;}a { color: #337ab7;}h1 { font-size: 2em;}h2 { font-size: 1.5em;}h3 { font-size: 1.17em;}p { font-size: 1em; margin-left: 0 !important; margin-right: 0 !important;}ul,ol { font-size: 1em; mos-line-height-rule: exactly; line-height: 1.5;}li { color: 444444}</style><base target='_top'></head><body> <div style='display: none; max-height: 0px; font-size: 0px; overflow: hidden; mso-hide: all !important; position: absolute; left: -9999px; font-size: 0; color: #ffffff;'> </div><table style="width: 100%; font-family: verdana, sans-serif; font-size: 12px; border-collapse: collapse;" border="0" cellpadding="0" cellspacing="0" > <tr> <td> <table align="left" style="max-width: 600px;" border="0" cellpadding="0" cellspacing="0"> <tr> <td> </td> </tr> </table> </td> </tr> <tr> <td> <table align="center" style="width: 100%; background-color: #ffffff; padding: 10px;" border="0" cellpadding="0" cellspacing="0"> <tr> <td> </td> </tr> <tr> <td> <table style="background-color: #ffffff; padding: 10px; max-width: 600px" align="center" border="0" cellpadding="0" cellspacing="0"> <tr> <td> <!-- SECTION START --><table border='0' cellpadding='0' cellspacing='0' align='left' style='width: 100%; background-color: #FFFFFF; float:left'> <tr valign='top'> <td> <!-- COLUMN START --><!--[if !mso]><!-- --> <table border='0' cellpadding='0' cellspacing='0' align='left' class='fullWidthOnMobile' style='width: 600px; table-layout:fixed; float:left'><!--<![endif]--><!--[if mso]> <table border='0' cellpadding='0' cellspacing='0' align='left' width='600' style='float:left'><![endif]--> <tr> <td style='padding: 0px'> <!-- IMAGE START --><table align='center' valign='middle' cellpadding='0' cellspacing='0' border='0' width='100%' style='width:100%; float:center'> <tr> <td style='padding-top: 0px;padding-bottom: 0px;padding-right: 0px;padding-left: 0px;'> <table align='left' style='float:left'> <tr> <td style='padding: 0'> <!-- Outlook ignores style='width:100%'. Outlook requires fixed width attribute. --> <!-- For other clients the 100% will work and will override the fixed width attribute. --> <img src='https://www.mypcorp.com/marketing/autoLogin.aspx?a=Pv1zVx2AcPTX&b=NBOjM5yXLyQ2' style='max-width: 100%; display: block; table-layout:fixed;' width='600' alt='' border='0'/> </td> </tr> </table> </td> </tr></table><!-- IMAGE END --> </td> </tr></table><!-- COLUMN END --> </td> </tr></table><!-- SECTION END --><!-- SECTION START --><table border='0' cellpadding='0' cellspacing='0' align='left' style='width: 100%; background-color: #ffffff; float:left'> <tr valign='top'> <td> <!-- COLUMN START --><!--[if !mso]><!-- --> <table border='0' cellpadding='0' cellspacing='0' align='left' class='fullWidthOnMobile' style='width: 600px; table-layout:fixed; float:left'><!--<![endif]--><!--[if mso]> <table border='0' cellpadding='0' cellspacing='0' align='left' width='600' style='float:left'><![endif]--> <tr> <td style='padding: 0px'> <!-- TEXT START --><table align='left' border='0' cellpadding='0' cellspacing='0' style='width: 100%; float:center;' width='100%'> <tr> <td style='padding-top: 20px;padding-bottom: 10px;padding-right: 20px;padding-left: 20px;'> <p style='font-family: arial; color: #444444'><span style="font-family:Arial, Helvetica, sans-serif;font-size:12px;">Hi Theresa,</span></p><p style='font-family: arial; color: #444444'><span style="font-family:Arial, Helvetica, sans-serif;font-size:12px;">We’re thrilled to introduce our refreshed Support Centre, designed to make your experience smoother and more efficient. With updated and improved articles and a user-friendly layout, finding answers and support has never been easier. </span></p><p style='font-family: arial; color: #444444; font-family: arial; color: #444444'><span style="font-family:Arial, Helvetica, sans-serif;font-size:12px;">These exciting changes will go live <strong>9.00am</strong> on the <strong>5th December</strong>! As part of the transition, we’re currently working on moving open tickets to the new platform. For historic solved tickets, a read-only view will be available to assist during the transition to the new system. </span></p> </td> </tr></table><!-- TEXT END --> </td> </tr></table><!-- COLUMN END --> </td> </tr></table><!-- SECTION END --><!-- SECTION START --><table border='0' cellpadding='0' cellspacing='0' align='left' style='width: 100%; background-color: #FFFFFF; float:left'> <tr valign='top'> <td> <!-- COLUMN START --><!--[if !mso]><!-- --> <table border='0' cellpadding='0' cellspacing='0' align='left' class='fullWidthOnMobile' style='width: 600px; table-layout:fixed; float:left'><!--<![endif]--><!--[if mso]> <table border='0' cellpadding='0' cellspacing='0' align='left' width='600' style='float:left'><![endif]--> <tr> <td style='padding: 0px'> <!-- IMAGE START --><table align='center' valign='middle' cellpadding='0' cellspacing='0' border='0' width='100%' style='width:100%; float:center'> <tr> <td style='padding-top: 0px;padding-bottom: 0px;padding-right: 0px;padding-left: 0px;'> <table align='left' style='float:left'> <tr> <td style='padding: 0'> <!-- Outlook ignores style='width:100%'. Outlook requires fixed width attribute. --> <!-- For other clients the 100% will work and will override the fixed width attribute. --> <img src='https://global.mypcorp.com/Content/images/User/0fd98baa-bc71-e611-80fc-bf73316341e9/ZendeskLaunch.png' style='max-width: 100%; display: block; table-layout:fixed;' width='600' alt='' border='0'/> </td> </tr> </table> </td> </tr></table><!-- IMAGE END --> </td> </tr></table><!-- COLUMN END --> </td> </tr></table><!-- SECTION END --><!-- SECTION START --><table border='0' cellpadding='0' cellspacing='0' align='left' style='width: 100%; background-color: #FFFFFF; float:left'> <tr valign='top'> <td> <!-- COLUMN START --><!--[if !mso]><!-- --> <table border='0' cellpadding='0' cellspacing='0' align='left' class='fullWidthOnMobile' style='width: 600px; table-layout:fixed; float:left'><!--<![endif]--><!--[if mso]> <table border='0' cellpadding='0' cellspacing='0' align='left' width='600' style='float:left'><![endif]--> <tr> <td style='padding: 0px'> <!-- TEXT START --><table align='left' border='0' cellpadding='0' cellspacing='0' style='width: 100%; float:center;' width='100%'> <tr> <td style='padding-top: 20px;padding-bottom: 20px;padding-right: 20px;padding-left: 20px;'> <p style='font-family: arial; color: #444444'><span style="font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>Accessing the New Support Centre</strong></span></p><p style='font-family: arial; color: #444444'><span style="font-family:Arial, Helvetica, sans-serif;font-size:12px;">Once live, you can access the new Support Centre:</span></p><ul><li style="color: #444444; font-size: 12px; line-height: 18px;"><span style="color:#444444"><span style="font-family:Arial, Helvetica, sans-serif;font-size:12px;">By clicking the question mark icon in the header of MYP.</span></span></li><li style="color: #444444; font-size: 12px; line-height: 18px;"><span style="color:#444444"><span style="font-family:Arial, Helvetica, sans-serif;font-size:12px;">Via the hamburger menu on the platform.</span></span></li></ul><p style='font-family: arial; color: #444444'><span style="font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>What's New?</strong></span></p><p style='font-family: arial; color: #444444'><span style="font-family:Arial, Helvetica, sans-serif;font-size:12px;">The Support Centre now offers a seamless self-service experience for end users:</span></p><ul><li style="color: #444444; font-size: 12px; line-height: 18px;"><span style="color:#444444"><span style="font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>Explore a refreshed Knowledge Base</strong>: Quickly find answers with a newly organised library of categories, sections, and articles.</span></span></li><li style="color: #444444; font-size: 12px; line-height: 18px;"><span style="color:#444444"><span style="font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>Submit support requests with ease</strong>: Can’t find what you need? Raise a ticket directly with our support team.</span></span></li><li style="color: #444444; font-size: 12px; line-height: 18px;"><span style="color:#444444"><span style="font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>Stay updated effortlessly</strong>: Follow articles and sections to get notified about updates and discussions that matter to you.</span></span></li></ul><p style='font-family: arial; color: #444444'><span style="font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>Navigating the Knowledge Base</strong></span></p><p style='font-family: arial; color: #444444'><span style="font-family:Arial, Helvetica, sans-serif;font-size:12px;">Here’s how we’ve made finding information intuitive:</span></p><ul><li style="color: #444444; font-size: 12px; line-height: 18px;"><span style="color:#444444"><span style="font-family:Arial, Helvetica, sans-serif;font-size:12px;">Use<strong> Search</strong> to locate articles instantly—just start typing, and you’ll see results after three characters.</span></span></li><li style="color: #444444; font-size: 12px; line-height: 18px;"><span style="color:#444444"><span style="font-family:Arial, Helvetica, sans-serif;font-size:12px;">Browse by <strong>categories and sections</strong> or follow breadcrumbs to retrace your steps.</span></span></li><li style="color: #444444; font-size: 12px; line-height: 18px;"><span style="color:#444444"><span style="font-family:Arial, Helvetica, sans-serif;font-size:12px;">Explore <strong>recommended content</strong>, including recently viewed and related articles, tailored to help you faster.</span></span></li></ul><p style='font-family: arial; color: #444444'><span style="font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>Subscribing to Updates</strong></span></p><p style='font-family: arial; color: #444444'><span style="font-family:Arial, Helvetica, sans-serif;font-size:12px;">Stay informed by subscribing to sections or articles. Receive email notifications when new content or comments are added, so you never miss an update.</span></p><p style='font-family: arial; color: #444444'> </p><p style='font-family: arial; color: #444444'><span style="font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>Managing Support Tickets</strong></span></p><ul><li style="color: #444444; font-size: 12px; line-height: 18px;"><span style="color:#444444"><span style="font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>Raise a Ticket</strong>: Click “Raise a Ticket” in the Support Centre header to get help from an agent.</span></span></li><li style="color: #444444; font-size: 12px; line-height: 18px;"><span style="color:#444444"><span style="font-family:Arial, Helvetica, sans-serif;font-size:12px;"><strong>Track Your Requests</strong>: Check the status of your tickets under “Requests” in your profile dropdown.</span></span></li></ul><p style='font-family: arial; color: #444444; font-family: arial; color: #444444'><span style="font-family:Arial, Helvetica, sans-serif;font-size:12px;">This enhancement to your workflow is designed to save you time and provide answers whenever you need them. Visit the new Support Centre starting <strong>5th December 9.00am</strong> and experience the difference! </span></p> </td> </tr></table><!-- TEXT END --> </td> </tr></table><!-- COLUMN END --> </td> </tr></table><!-- SECTION END --><!-- SECTION START --><table border='0' cellpadding='0' cellspacing='0' align='left' style='width: 100%; background-color: #FFFFFF; float:left'> <tr valign='top'> <td> <!-- COLUMN START --><!--[if !mso]><!-- --> <table border='0' cellpadding='0' cellspacing='0' align='left' class='fullWidthOnMobile' style='width: 600px; table-layout:fixed; float:left'><!--<![endif]--><!--[if mso]> <table border='0' cellpadding='0' cellspacing='0' align='left' width='600' style='float:left'><![endif]--> <tr> <td style='padding: 0px'> <!-- IMAGE START --><table align='center' valign='middle' cellpadding='0' cellspacing='0' border='0' width='100%' style='width:100%; float:center'> <tr> <td style='padding-top: 0px;padding-bottom: 0px;padding-right: 0px;padding-left: 0px;'> <table align='left' style='float:left'> <tr> <td style='padding: 0'> <!-- Outlook ignores style='width:100%'. Outlook requires fixed width attribute. --> <!-- For other clients the 100% will work and will override the fixed width attribute. --> <img src='https://global.mypcorp.com/Content/images/User/0fd98baa-bc71-e611-80fc-bf73316341e9/TrainingEmailFooterYellow.png' style='max-width: 100%; display: block; table-layout:fixed;' width='600' alt='' border='0'/> </td> </tr> </table> </td> </tr></table><!-- IMAGE END --> </td> </tr></table><!-- COLUMN END --> </td> </tr></table><!-- SECTION END --> </td> </tr> </table> </td> </tr> <tr> <td> </td> </tr> </table> </td> </tr> <tr> <td> <table align="left" border="0" cellpadding="10" cellspacing="0"> <tr> <td> <br/><br/> </td> </tr> </table> </td> </tr> <tr> <td> <table align="left" border="0" cellpadding="10" cellspacing="0"> <tr> <td> <table style="font-family: Verdana, Arial, sans-serif; font-size:9px; color:#808080; margin-top:20px; "><tr><td>In accordance with the Spam Act 2003, we offer you the opportunity to <b>'MANAGE EMAIL PREFERENCES'</b> for <b>MYP Corporation</b>: <br /><a style='color:#808080;' href='https://www.mypcorp.com/marketing/manageEmailPreferences.aspx?a=NBOjM5yXLyQ2&b=10389'>https://www.mypcorp.com/marketing/manageEmailPreferences.aspx?a=NBOjM5yXLyQ2&b=10389</a><br />OR <b>'UNSUBSCRIBE'</b> from any further <b>MYP Corporation </b>communication by clicking the following link:<br /><a style='color:#808080;' href='https://www.mypcorp.com/marketing/unsubscribe.aspx?a=NBOjM5yXLyQ2'>https://www.mypcorp.com/marketing/unsubscribe.aspx?a=NBOjM5yXLyQ2</a></td></tr></table> </td> </tr> </table> </td> </tr></table><img src='https://www.mypcorp.com/marketing/autoLogin.aspx?icotalc=NBOjM5yXLyQ2' style='visibility: hidden; width: 1px; height; 1px; border=none;' width='1' height='1'/></body></html>"
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