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About the ClaimThe TeamNewsFAQsEnquiries

About the ClaimThe TeamNewsFAQsEnquiries

This is not a Diesel Emissions claim. Click here to read what this separate
claim is about.






IF YOUR LAND ROVER OR RANGE ROVER HAS SUFFERED PERFORMANCE ISSUES, YOU COULD BE
OWED COMPENSATION


EVEN IF YOU HAVEN’T EXPERIENCED ANY PROBLEMS, ISSUES MAY BE JUST AROUND THE
CORNER AND YOU COULD STILL BE ELIGIBLE TO CLAIM.

Check your Vehicle Registration

Check Registration






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YOUR VEHICLE MIGHT HAVE SUFFERED FROM "LIMP MODE"?

Limp mode is a safety feature implemented by the vehicle's Engine Control Unit
(ECU) to protect the engine and other critical components from further damage,
likely caused by a faulty Diesel Particulate Filter (DPF).




REDUCED ENGINE POWER

The ECU will limit the amount of power available from the engine, resulting in
sluggish acceleration and a reduced top speed.




LIMITED GEAR SELECTION

In automatic transmissions, the ECU may lock the transmission in a single gear,
usually second or third, to reduce the stress on the drivetrain.




WARNING LIGHTS

The check engine light or other warning lights on the dashboard may illuminate
to indicate an issue.


Check Registration




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CHECK YOUR ELIGIBILITY ONLINE

Car owners are eligible to claim regardless of whether they bought the car new
or pre-owned, and do not need to have had to take their car in for servicing due
to the DPF issue or other defects. Those who have acquired their car through
finance are also eligible.

Please enter your details on our eligibility checker and we will quickly confirm
if we think your car is affected.

ELIGIBLE MODELS

Land Rover Discovery Sport (L550)
Range Rover Evoque (L538 and L551)
Jaguar E-Pace (X450)
Range Rover (L405)
Range Rover Sport (L494)
Land Rover Discovery (L462)
Jaguar XE (X760)
Jaguar XF (X260)
Jaguar F-Pace (X761)
Land Rover Velar (L560)
Check Registration






OVER 500,000 NEW CAR OWNERS MAY BE AFFECTED AND THUS ELIGIBLE TO MAKE A CLAIM


AND HUNDREDS OF THOUSANDS OF ADDITIONAL PRE-OWNED CAR OWNERS MAY ALSO HAVE
CLAIMS.




1


CHECK YOUR ELIGIBILITY INSTANTLY

Find out if you're part of the 500,000 Jaguar Land Rover vehicle owners that may
be affected by the DPF issue.




2


REGISTER YOUR CLAIM ONLINE

Provide details about your vehicle and register for the Jaguar Land Rover DPF
claim entirely online, we've made the process easy.




3


JOIN OVER 2,000 EXISTING CLAIMANTS

Our legal team will get to work investigating your claim. We'll update you
periodically on the status of the legal proceedings.



Enter your Vehicle Registration

Check Registration




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JOIN OVER 2,000 JAGUAR LAND ROVER OWNERS ALREADY REGISTERED TO CLAIM

Our investigations reveal certain Jaguar Land Rover customers purchased cars
with defective components, including diesel particulate filter (DPF) systems.
These vehicles are defective in their design and can cause significant on road
safety and performance issues for drivers. The defects may also cause
accelerated engine wear forcing customers to pay additional costs for servicing,
including in some cases engine replacement.

Over 500,000 new car owners may be affected and thus eligible to make a claim,
and hundreds of thousands of additional pre-owned car owners may also have
claims.

A new group action seeks over £3bn on behalf of Jaguar Land Rover customers who
purchased cars with defective components. If the case is successful, claimants
could receive between £3,000 and £16,000 each in compensation.

Check Registration




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EXPERIENCED PERFORMANCE ISSUES WITH YOUR CAR?

You were promised a luxury vehicle that meets the highest standards and performs
as advertised. If your vehicle has this issue, then those promises might have
been broken.

If you haven’t experienced any problems, they could be just around the corner.

If you bought your vehicle after 1 October 2015, the Consumer Rights Act 2015
(“CRA”) will apply. We say that the defective components, including the Diesel
Particulate Filter (DPF), are a breach of certain mandatory standards contained
within the CRA.

The self-help remedies available to you under the CRA will depend on when you
purchased your vehicle.

Find out more in our FAQs.

Check Registration





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FREQUENTLY ASKED QUESTIONS

IS THIS CLAIM DIFFERENT TO THE EMISSIONS CLAIMS AGAINST JAGUAR LAND ROVER?

Yes. This is a different and separate claim to the emissions cheating case being
brought against Jaguar Land Rover. The defective components (including in
relation to the DPF system) are separate problems which we believe Jaguar Land
Rover needs to answer to. You can still sign-up if your vehicle is already
enrolled as a claimant in a dieselgate claim but please let us know by emailing
clientcare@milberg.co.uk.

WHAT HAS JAGUAR LAND ROVER DONE WRONG?

We believe Jaguar Land Rover has sold cars with defective components, including
diesel particulate filter (DPF) systems.


Jaguar Land Rover uses a DPF system to reduce emissions from their cars. The DPF
system forms an essential part of the diesel aftertreatment system. A DPF system
collects combustion particulates in the filter which are then burned off when
the engine reaches a high temperature, in a process called regeneration. When
functioning properly, the DPF system should be self-cleaning and remove the soot
build up. We say that the DPF systems installed by Jaguar Land Rover were not
fit for purpose.

A full or clogged DPF can cause the car to enter “limp mode”, making it slower
and less responsive, increasing the risk of an accident and putting both the
owner and other road users in danger.

We believe that consumers were sold a luxury vehicle on the premise that it met
the required standards and would perform as advertised. Put simply, certain cars
have not lived up to these promises.

WHAT MODELS ARE INCLUDED IN THE CASE?

- Land Rover Discovery Sport (L550)- Range Rover Evoque (L538 and L551)
- Jaguar E-Pace (X450)
- Range Rover (L405)
- Range Rover Sport (L494)
- Land Rover Discovery (L462)
- Jaguar XE (X760)
- Jaguar XF (X260)
- Jaguar F-Pace (X761)
- Land Rover Velar (L560)

To meet the claim’s eligibility criteria, the cars must have been purchased
between October 2014 and June 2023 (other than the Jaguar E-Pace X450 which must
have been purchased between April 2017 and 2021).

WHAT IS THE DPF?

‘DPF’ stands for diesel particulate filter. The DPF system is part of the diesel
exhaust after-treatment system, designed to comply with European standards.

The purpose of the DPF is to capture soot and pollutants from diesel combustion.
It is designed to be able to regenerate and clean itself, to prevent the system
from clogging or blocking.

When functioning properly, the DPF system should essentially clean and remove
the soot build up in the exhaust.

WHAT IS THE HARM TO CONSUMERS?

In short, people have been paying up to £120,000 for cars that were not fit for
purpose. Drivers had a reasonable expectation that their luxury car would meet
the safety, reliability and performance standards advertised by Jaguar Land
Rover, but Jaguar Land Rover failed to deliver. 

Limp mode: A full or clogged DPF can cause the car to enter “limp mode”, making
it slower and less responsive, increasing the risk of an accident and putting
both the owner and other road users in danger.

Shortened service intervals: The defective components mean the affected cars
need to be serviced more frequently than would have been expected when they were
purchased, with the associated costs being met by the car owners.

Engine damage: Driving with a full DPF filter can also cause damage to the car
leading to oil dilution and increased wear and tear of the engine. The defects
can also result in the vehicle needing more frequent oil changes.

Higher costs: costs of additional servicing, increased fuel consumption and
maintaining the defects are often passed onto the drivers.

Read the full FAQ here...

Check Registration




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MEET YOUR LEGAL TEAM



JAMES OLDNALL

MANAGING PARTNER



POLLY BLENKIN

PARTNER



NICOLA LITTLE

ASSOCIATE



HARRY JACQUES

TRAINEE SOLICITOR





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WE ARE AT THE FOREFRONT OF GROUP ACTION LAW AND PRACTICE AND INSTRUCTED IN SOME
OF THE MOST SIGNIFICANT MULTIPARTY CASES EVER TO BE HEARD BEFORE THE COURTS IN
THIS JURISDICTION.

We have taken a leading role in several dieselgate group actions and are well
used to going toe to toe with major corporate defendants and their immense war
chests.

We can back this up with our commercial pedigree having been forged in the
biggest cases at the biggest firms, as well as having one of the UK’s largest
client onboarding centres for fast and efficient engagement of new clients, and
the support of our stateside affiliates.

But more importantly, the Milberg London team care about promoting access to
justice and work hard to minimise the hassle and stress of the legal process for
their clients.

Check Registration





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ENQUIRIES

To contact Milberg London please use the details below

+44 20 3824 6541 
clientcare@milberg.co.uk






IF YOU PURCHASED, FINANCED, LEASED OR OWNED A JAGUAR LAND ROVER DIESEL VEHICLE
(NEW OR USED) BETWEEN OCTOBER 2014 AND JUNE 2023, YOU MAY BE ELIGIBLE FOR
COMPENSATION.



Enter your Vehicle Registration

Check Registration




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