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Toll Free 1 (844) 4-My-Data or 1 (401) 400-2425 contact@data-medics.com
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DATA RECOVERY

Your data may not be gone, just lost.  Data Medics professional data recovery
services can rescue your data.

Free Evaluation


RAID DATA RECOVERY

Our RAID recovery professionals can rebuild your array and get your data back. 
Affordable fixed pricing available.

RAID Recovery Page


HARD DRIVE DATA RECOVERY

Data Medics will save your data or we don’t get paid.  Data back Guaranteed!

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HARD DRIVE, SSD, AND RAID DATA RECOVERY SERVICES COMPANY






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SECURE RECOVERY

Safe and secure data recovery services.  Click here to see our company’s data
confidentiality policy.





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OUR LOCATION

If you are a local RI resident, click here to see our locations and drop off
hours.  No need to risk shipping your drive.





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COST OF RECOVERY

Worried about the cost? Click here to see how affordable professional data
recovery services can be.  Quotes are always free!



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CONTACT US

If you have questions or would like to speak with a data recovery professional
click here to be directed to our contact page.




GET YOUR DATA RECOVERY CASE STARTED

Submit Case Now!


HARD DRIVE DATA RECOVERY EXPERTS

A failed hard drive isn’t something you should trust to an IT guy or computer
repair shop.  There are a number of places advertising “data recovery” services
but most are little more than an attempt to run some off-the-shelf data recovery
program.  Hard drives are one of the most complicated parts of your computer.
 It requires a lot of specialized and expensive dedicated equipment to
successfully extract data from a failed hard drive.  If your hard drive is
clicking, not being recognized in BIOS/UEFI, or you have any reason to expect it
may have failed, go straight to a data recovery lab.

Our company uses state of the art data recovery systems such as PC-3000 Express,
Deepspar Disk Imager, and countless other professional tools designed
specifically for failed hard drive recovery.  We perform all hard drive recovery
right here in Rhode Island, including all clean room procedures.

We have experts proficient in data recovery from all brands of hard drives
including:

 * Seagate
 * Western Digital
 * Samsung
 * Hitachi / HGST
 * Toshiba
 * Maxtor
 * IBM
 * Fujitsu
 * Quantum
 * and more




RAID RECOVERY EXPERTS

RAID recovery is one of the most challenging aspects of data recovery.  Many
labs can handle hard drives but dare not venture into RAID data recovery.  At
Data Medics, we’ve spent years studying and perfecting our RAID recovery
techniques.  We can handle all software and hardware RAID types.   Some of the
RAID recovery services we offer include:

 * RAID 0 Data Recovery
 * RAID 5 Data Recovery
 * RAID 6 Data Recovery
 * RAID 10 Recovery
 * RAID 50 Recovery
 * RAID 100 and pretty much any other nested RAID type
 * RAID 5E, 5EE, 1E, 6E, etc.
 * SAN units such as EMC, Netapp, and more.




FREE DATA RECOVERY EVALUATIONS

Some companies charge you just to look at your drive and see if it can be
recovered.  At Data Medics, evaluations are always free.  Even if
another company has already looked at it or attempted data recovery, we’ll still
evaluate it completely free of charge.  We even will cover the return shipping
if you opt to decline our quote for recovery.

After evaluation, a fixed quote will be given for the recovery.  There’s never
any obligation to proceed if the quote is higher than you’d like to pay.






SSD RECOVERY EXPERTS

At Data Medics, we’re committed to offering a full array of recovery services to
our clients and resellers.  We’ve invested in the latest technology allowing us
to recover from modern storage devices including solid state drives.  Our
experts can recover data from SSDs even if they are not functional or aren’t
recognized in the computer BIOS or UEFI.

Some of the brands of SSD we can work with include:

 * Samsung
 * PNY
 * Corsair
 * OCZ
 * Micron
 * Intel
 * Crucial
 * Plextor
 * Kingston
 * Sandisk
 * Patriot
 * Seagate
 * Toshiba

And many more…


DATA RECOVERY FAQ



DATA RECOVERY FAQ (FREQUENTLY ASKED QUESTIONS)

Below are some frequently asked questions regarding the data recovery process. 
If you have a question that isn’t listed, please contact a recovery technician
by visiting our contact page.





HOW LONG DOES DATA RECOVERY TAKE?

One of the first questions we get asked by most customers is “How long will the
recovery take?”.   Unfortunately there is no clear cut answer to that question,
as each case is different.  Here are some factors to consider that affect the
overall timeline of the data recovery.



 1. Hardware Condition – A drive that is fully functional is much faster to
    recover data from than one that is severely damaged and must be repaired.
     So cases that are simply related to accidental deletion, format, viruses,
    etc. are generally pretty quick on the turnaround.  Usually within 48 hours
    for most cases, however there are times when it takes longer.  Drives
    needing hardware recovery generally take about 7 to 10 days, but can take
    longer based on other factors below.
 2. Drive Size – Even if the drive is fully functional a 4Tb drive will take as
    much as 20 hours to scan, and a recovery may involve several scans.  Also,
    as a precaution, we always clone the data first to prevent any possibility
    of accidents while working with the data.  Expect an extra day for drives
    larger than 500Gb or a few days for drives larger than 2Tb.
 3. Availability of Donor Parts – For drives with hardware issues, parts are
    often needed to repair the drive to a semi-functional condition where the
    data can be successfully extracted.  Some hard drive sub-models are very
    common and easy to find the parts from one of our vendors.  However others
    are not.  At times we may even have to spend weeks searching online and
    calling other data recovery labs for the specific drive or parts we need.
     Or we may even have to buy a donor drive from overseas and wait for it to
    arrive.  Usually this is the longest part of the whole process for hardware
    level recoveries.
 4. Functionality of Drive After Repair – Many makes of hard drives don’t take
    kindly to replacement parts, and don’t function anywhere near their full
    potential after an internal repair.  As drives write magnetic data on a
    microscopic level, even the slightest micro variation (or micro jog) in
    manufacturing of parts may cause the drive to constantly have to re-read
    data over and over.  While rare, some drives can take a month or more to
    extract all the data after such internal repairs.
 5. Service Type – Customers who need expedited or emergency services pay a bit
    more for our services, however they also get priority service.  If you order
    expedited service ($150 extra) your project will be bumped to the front of
    the line and worked on before all other projects.  However the work is still
    performed during normal business hours.  If that isn’t fast enough you can
    order emergency service (quoted base on expected overtime) and we work
    through the night, and over weekend to finish the project as fast as
    possible.



WHAT IS THE RATE OF SUCCESSFUL RECOVERY?

You may have seen websites online advertising something like a 99% success rate,
but in reality those numbers are impossible.  Approximately 10-15% of all hard
drives that have failed will never be recoverable by any technology current or
future.  At times hard drives fail in such a way that the data contained on the
platters (disks) is simply sanded off and no longer exists.  Newer high density
drives (especially Seagate) are even more susceptible to this type of failure.



Many companies try to artificially inflate their success rate by quoting
extremely high prices for projects they expect to fail, knowing that the
customer is going to decline the quote and they won’t even have to attempt
recovery.  Thus keeping their impossibly high data recovery statistics up.  Here
at Data Medics, we don’t play those games.  Upon successful evaluation of the
media, we’ll provide a quote along with a realistic evaluation of the chances of
a successful recovery.



HOW DO I GET MY DATA BACK AFTER RECOVERY?

Upon completion of the recovery, you are welcome to provide your own return
media.  For hard drives, the would generally be an external hard drive.  Or, if
you’d prefer you can purchase a new external hard drive from us at a competitive
price and we’ll copy the data to that.



In some cases the amount of data is very small, such as when recovering from
thumb drives, CDs, DVDs, flash cards, etc.  In these cases, we can simply put
the data onto our secure, high speed, server for you to be able to log in and
download your data.



WHAT HAPPENS IF THE DATA CAN'T BE RECOVERED?

If we are unable to recover a substantial portion of the data (70% or more of
the files) you will not be billed for our efforts to recover the data.  The only
cost you might be out is the price of parts needed to attempt the repair and
recovery which are specific to your hard drive.  However these costs will be
itemized and explained at the time you receive the quote.



In some cases where the recovery is very partial, you will be given opportunity
to preview the data to see if any necessary data has been successfully
recovered.  You will then have the option to accept the recovered data and pay
the quote, or decline and call it a loss.



WHAT IF THE QUOTE IS TOO HIGH?

All evaluations are performed at no cost or obligation to the customer.  If
after you are quoted you determine that the cost is too high, you are free to
take your media back and will not be charged a single penny.  If this happens,
please hold on to your media as you may later discover that there was more lost
data than you initially realized.  We often are very busy during income tax
season when customers suddenly realize they need last years tax documents for
their filing this year.







Jared worked with me on a RAID0 recovery project. He did so remotely and was
fantastic to work with! He was prompt, professional, patient, helpful, courteous
and extremely knowledgeable. I fully recommend working with him and Data Medics
- I know they'll be my first call if I need any assistance in the future.
Eric MacIver
a year ago
Mr. Palmer and Data Medics are quick, communicative, experienced and
professional with lots of experience. I am living in Germany and was looking for
someone to help me. He was able to identify an issue that many people who I had
asked could not identify. He told me the best way to recover the data and his
estimation are always correct, work is done quickly. I couldn’t imagine any
better expert for this problem and I highly recommend his service worldwide.
Soheil A
a year ago
After I dropped my external hard drive and it squealed like a dying animal, I
bandaged & shipped it to Data Medics. Owner Jeremy Walsh was instantly
responsive and provided a realistic prognosis for recovery of any data. He put
Zach Lillibridge on the case and this computer "surgeon" forged a miracle. Most
of my files were saved! My case is rare and so perhaps lucky, but I believe that
the great docs' diligence and skills were at play in the "O.R." at Data Medics.
I would trust them-- and The Right Click-- with any and all of my computer
hardware and software needs. Don't sweat it, just call Data Medic and The Right
Click.
Liz Farrell
a year ago
These guys are honest and on the ball. They've helped me with recovery. I've
even shared some of their advice with others. But actually a compliment for Data
Medics. I run my own business and would recommend these guys any day. If you
want my input, I'm at RIINTERCONNECT. COM
David Tremblay
8 years ago
These are honest and hard working people. So professional. They have answered
every question I have had about my computer. Totally trustworthy. You won't be
sorry you used Data Medics.Gayle Patalano
Gayle Patalano
8 years ago
So far it's been great - Jared took the time and patience to explain everything
to me. I've chatted with several companies and he's has been the most helpful.
Connie Struss
6 years ago
Excellent Service, Very sharp and intelligent about the situation. Highly
Recommended.
Rouj Chalabi
6 years ago
Jared is patient and extremely knowledgable with the advice he gives. instead of
trying to sell you the $$$$ service, he investigates and attempts to find the
simple solution to data recovery. would definitely recommend.
drechtaber fulmowitz
5 years ago
Everyone at data medics was so professional, helpful, and pleasant. Their prices
are very good compared to other companies that ask way more money. They were
also able to recover ALL of my data in just a few weeks. Highly recommended!
Katie Abramski
5 years ago
Wonderful help from Jared!
Ale García Bardales
5 years ago
Friendly and knowledge staff.
Allen Breyette
5 years ago
I couldn't be happier with the service and the counseling, as they talked me off
the cliff. Great Job, thanks again!
The Nice Company Bryn
5 years ago
Excellent service at a great price!
Greg Greenwell
5 years ago
This is a very professional company. They go through all scenarios, exceptional
service at offIce.
Mary Raum
4 years ago
Without them, I wouldn't have been able to retrieve any information from my old
laptop, nor would I have my photos of Sally ( my dog who recently passed) back
Falkon Punch
4 years ago
Without them, I wouldn't have been able to retrieve any information from my old
laptop, nor would I have my photos of Sally ( my dog who recently passed) back
Falkon Punch
4 years ago
Very EXCELLENT work! Highly recommend ??
Alix Cornay
3 years ago
Great service - Was able to get my pictures of my kids back. Thanks again!
Hopefully i do not need the service again.
Eric Brown
3 years ago
Jared was kind enough to answer a lot of questions by email without me being a
customer. He is an absolute expert who is extremely customer-friendly. I really
appreciate that. Really great!
Tim Frezen
3 years ago
Jared worked with me on a RAID0 recovery project. He did so remotely and was
fantastic to work with! He was prompt, professional, patient, helpful, courteous
and extremely knowledgeable. I fully recommend working with him and Data Medics
- I know they'll be my first call if I need any assistance in the future.
Eric MacIver
a year ago
Mr. Palmer and Data Medics are quick, communicative, experienced and
professional with lots of experience. I am living in Germany and was looking for
someone to help me. He was able to identify an issue that many people who I had
asked could not identify. He told me the best way to recover the data and his
estimation are always correct, work is done quickly. I couldn’t imagine any
better expert for this problem and I highly recommend his service worldwide.
Soheil A
a year ago
After I dropped my external hard drive and it squealed like a dying animal, I
bandaged & shipped it to Data Medics. Owner Jeremy Walsh was instantly
responsive and provided a realistic prognosis for recovery of any data. He put
Zach Lillibridge on the case and this computer "surgeon" forged a miracle. Most
of my files were saved! My case is rare and so perhaps lucky, but I believe that
the great docs' diligence and skills were at play in the "O.R." at Data Medics.
I would trust them-- and The Right Click-- with any and all of my computer
hardware and software needs. Don't sweat it, just call Data Medic and The Right
Click.
Liz Farrell
a year ago
These guys are honest and on the ball. They've helped me with recovery. I've
even shared some of their advice with others. But actually a compliment for Data
Medics. I run my own business and would recommend these guys any day. If you
want my input, I'm at RIINTERCONNECT. COM
David Tremblay
8 years ago
These are honest and hard working people. So professional. They have answered
every question I have had about my computer. Totally trustworthy. You won't be
sorry you used Data Medics.Gayle Patalano
Gayle Patalano
8 years ago
So far it's been great - Jared took the time and patience to explain everything
to me. I've chatted with several companies and he's has been the most helpful.
Connie Struss
6 years ago

‹
›





DATA MEDICS | DATA RECOVERY

We are committed to helping people get back their data. Data recovery is all
that we do, and we specialize in hard drives and RAID arrays. Want to know if
your data can be recovered? Give us a call today!
Data Medics ® is a registered trademark of Data Medics LLC Providence, RI

Copyright ©  2021 Data Medics LLC Providence, RI. All rights reserved.

DATA RECOVERY BLOG

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 * Data Medics Now Offering Expanded SSD Data Recovery Services
 * Why Does my Hard Drive Appear Smaller Than Advertised?
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Data Medics | RAID Data Recovery




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