www.egain.com Open in urlscan Pro
13.82.107.234 Public Scan

Go To Rescan
Add Verdict Report

URL:
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_ca...
Submission: On March 24 via api (March 24th 2022, 4:31:22 pm UTC) from US — Scanned from DE

Summary HTTP 99 Redirects Links 21 Behaviour Indicators

Summary

This website contacted 25 IPs in 4 countries across 19 domains to perform 99 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 351240.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.

This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
39	13.82.107.234 13.82.107.234	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
4	2a00:1450:400... 2a00:1450:4001:830::200a	15169 (GOOGLE) (GOOGLE)
6	2a00:1450:400... 2a00:1450:4001:813::2008	15169 (GOOGLE) (GOOGLE)
2	2a02:6ea0:c70... 2a02:6ea0:c700::1	60068 (CDN77 ^_^) (CDN77 ^_^)
1	13.32.121.33 13.32.121.33	16509 (AMAZON-02) (AMAZON-02)
2	209.128.119.150 209.128.119.150	7151 (BAYAREA-AS) (BAYAREA-AS)
2	18.200.67.101 18.200.67.101	16509 (AMAZON-02) (AMAZON-02)
1	2606:4700::68... 2606:4700::6810:a852	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1 4	2620:1ec:c11:... 2620:1ec:c11::200	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1 5	2600:9000:226... 2600:9000:2260:5000:6:9280:1080:93a1	16509 (AMAZON-02) (AMAZON-02)
3	2a00:1450:400... 2a00:1450:4001:810::2003	15169 (GOOGLE) (GOOGLE)
5	2a00:1450:400... 2a00:1450:4001:808::200e	15169 (GOOGLE) (GOOGLE)
1	172.217.23.98 172.217.23.98	15169 (GOOGLE) (GOOGLE)
1	2a02:26f0:6c0... 2a02:26f0:6c00::210:ba20	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2a02:6ea0:c70... 2a02:6ea0:c700::10	60068 (CDN77 ^_^) (CDN77 ^_^)
2	209.128.92.239 209.128.92.239	7151 (BAYAREA-AS) (BAYAREA-AS)
6	35.162.119.34 35.162.119.34	16509 (AMAZON-02) (AMAZON-02)
1	2a00:1450:400... 2a00:1450:4001:800::2002	15169 (GOOGLE) (GOOGLE)
3 3	2620:1ec:21::14 2620:1ec:21::14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	13.107.42.14 13.107.42.14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	52.209.209.218 52.209.209.218	16509 (AMAZON-02) (AMAZON-02)
4	20.84.22.197 20.84.22.197	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
2	2a00:1450:400... 2a00:1450:400c:c06::9b	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:82a::2004	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:829::2003	15169 (GOOGLE) (GOOGLE)
1 2	52.142.114.2 52.142.114.2	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
99	25

39 13.82.107.234 (Tappahannock, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

www.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2a00:1450:4001:830::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 2a00:1450:4001:813::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a02:6ea0:c700::1 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)

cdn.printfriendly.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.32.121.33 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-121-33.fra60.r.cloudfront.net

hd.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 209.128.119.150 (United States)

ASN7151 (BAYAREA-AS, US)
PTR: 209-128-119-150.bayarea.net

stats.sa-as.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 18.200.67.101 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-18-200-67-101.eu-west-1.compute.amazonaws.com

analytics.analytics-egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6810:a852 (United States)

ASN13335 (CLOUDFLARENET, US)

ws.zoominfo.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2620:1ec:c11::200 (United States) 1 redirects

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

bat.bing.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
c.bing.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

5 2600:9000:2260:5000:6:9280:1080:93a1 (United States) 1 redirects

ASN16509 (AMAZON-02, US)

s.adroll.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:810::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

5 2a00:1450:4001:808::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 172.217.23.98 (United States)

ASN15169 (GOOGLE, US)
PTR: mil04s23-in-f98.1e100.net

www.googleadservices.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:6c00::210:ba20 (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)

snap.licdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:6ea0:c700::10 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)

key-cdn.printfriendly.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 209.128.92.239 (United States)

ASN7151 (BAYAREA-AS, US)
PTR: 209-128-92-239.bayarea.net

api.kickfire.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 35.162.119.34 (Boardman, United States)

ASN16509 (AMAZON-02, US)
PTR: ec2-35-162-119-34.us-west-2.compute.amazonaws.com

ebrain.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:800::2002 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

googleads.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2620:1ec:21::14 (United States) 3 redirects

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
www.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.107.42.14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px4.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.209.209.218 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-209-209-218.eu-west-1.compute.amazonaws.com

d.adroll.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 20.84.22.197 (Tappahannock, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

f.clarity.ms	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:400c:c06::9b (Brussels, Belgium)

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:82a::2004 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:829::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.142.114.2 (Dublin, Ireland) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

c.clarity.ms	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
46	egain.com www.egain.com — Cisco Umbrella Rank: 351240 hd.egain.com egain.com — Cisco Umbrella Rank: 302953 ebrain.egain.com	882 KB
6	clarity.ms 1 redirects f.clarity.ms — Cisco Umbrella Rank: 1861 c.clarity.ms — Cisco Umbrella Rank: 547	24 KB
6	adroll.com 1 redirects s.adroll.com — Cisco Umbrella Rank: 2270 d.adroll.com — Cisco Umbrella Rank: 1396	76 KB
6	googletagmanager.com www.googletagmanager.com — Cisco Umbrella Rank: 54	295 KB
5	google-analytics.com www.google-analytics.com — Cisco Umbrella Rank: 31	20 KB
4	linkedin.com 3 redirects px.ads.linkedin.com — Cisco Umbrella Rank: 434 www.linkedin.com — Cisco Umbrella Rank: 609 px4.ads.linkedin.com — Cisco Umbrella Rank: 5153	4 KB
4	bing.com 1 redirects bat.bing.com — Cisco Umbrella Rank: 338 c.bing.com — Cisco Umbrella Rank: 193	13 KB
4	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 35	4 KB
3	google.de www.google.de — Cisco Umbrella Rank: 6433	674 B
3	google.com www.google.com — Cisco Umbrella Rank: 2	674 B
3	doubleclick.net googleads.g.doubleclick.net — Cisco Umbrella Rank: 38 stats.g.doubleclick.net — Cisco Umbrella Rank: 68	2 KB
3	gstatic.com fonts.gstatic.com	75 KB
3	printfriendly.com cdn.printfriendly.com — Cisco Umbrella Rank: 17543 key-cdn.printfriendly.com — Cisco Umbrella Rank: 18496	15 KB
2	kickfire.com api.kickfire.com — Cisco Umbrella Rank: 63636	1 KB
2	analytics-egain.com analytics.analytics-egain.com — Cisco Umbrella Rank: 18546	20 KB
2	sa-as.com stats.sa-as.com — Cisco Umbrella Rank: 50927	1 KB
1	licdn.com snap.licdn.com — Cisco Umbrella Rank: 799	3 KB
1	googleadservices.com www.googleadservices.com — Cisco Umbrella Rank: 101	15 KB
1	zoominfo.com ws.zoominfo.com — Cisco Umbrella Rank: 7355	2 KB
99	19

	Domain	Requested by
38	www.egain.com	www.egain.com
6	ebrain.egain.com	analytics.analytics-egain.com ebrain.egain.com
6	www.googletagmanager.com	www.egain.com www.googletagmanager.com
5	www.google-analytics.com	www.googletagmanager.com www.google-analytics.com
5	s.adroll.com	1 redirects www.egain.com s.adroll.com
4	f.clarity.ms	bat.bing.com f.clarity.ms
4	fonts.googleapis.com	www.egain.com
3	www.google.de	www.egain.com
3	www.google.com	www.egain.com
3	fonts.gstatic.com	fonts.googleapis.com
3	bat.bing.com	www.egain.com bat.bing.com
2	c.clarity.ms	1 redirects
2	stats.g.doubleclick.net	www.google-analytics.com
2	px.ads.linkedin.com	2 redirects
2	api.kickfire.com	www.egain.com
2	analytics.analytics-egain.com	www.egain.com analytics.analytics-egain.com
2	stats.sa-as.com	www.egain.com
2	cdn.printfriendly.com	www.egain.com
1	c.bing.com	1 redirects
1	d.adroll.com	s.adroll.com
1	px4.ads.linkedin.com	www.egain.com
1	www.linkedin.com	1 redirects
1	googleads.g.doubleclick.net	www.googleadservices.com
1	key-cdn.printfriendly.com	cdn.printfriendly.com
1	snap.licdn.com	www.egain.com
1	www.googleadservices.com	www.googletagmanager.com
1	ws.zoominfo.com	www.egain.com
1	egain.com	www.egain.com
1	hd.egain.com	www.egain.com
99	29

This site contains links to these domains. Also see Links.

Domain
twitter.com
www.facebook.com
www.instagram.com
www.linkedin.com
egain.com
www.youtube.com
community.egain.com
support.egain.com
econet.egain.com
media.egain.com
hd.egain.com

Subject Issuer	Validity	Valid
*.egain.com Go Daddy Secure Certificate Authority - G2	`2022-01-20` - `2023-02-21`	a year	crt.sh
upload.video.google.com GTS CA 1C3	`2022-03-17` - `2022-06-09`	3 months	crt.sh
*.google-analytics.com GTS CA 1C3	`2022-02-28` - `2022-05-23`	3 months	crt.sh
1937640834.rsc.cdn77.org R3	`2022-01-30` - `2022-04-30`	3 months	crt.sh
hd.egain.com Amazon	`2022-02-09` - `2023-03-10`	a year	crt.sh
stats.sa-as.com Sectigo RSA Domain Validation Secure Server CA	`2022-02-14` - `2023-02-14`	a year	crt.sh
*.analytics-egain.com Amazon	`2021-10-06` - `2022-11-04`	a year	crt.sh
zoominfo.com Cloudflare Inc ECC CA-3	`2021-06-04` - `2022-06-03`	a year	crt.sh
www.bing.com Microsoft RSA TLS CA 01	`2022-03-16` - `2022-09-16`	6 months	crt.sh
s.adroll.com Amazon	`2021-08-02` - `2022-08-31`	a year	crt.sh
*.gstatic.com GTS CA 1C3	`2022-03-17` - `2022-06-09`	3 months	crt.sh
www.googleadservices.com GTS CA 1C3	`2022-03-17` - `2022-06-09`	3 months	crt.sh
snap.licdn.com DigiCert SHA2 Secure Server CA	`2022-03-01` - `2023-03-01`	a year	crt.sh
1639039923.rsc.cdn77.org R3	`2022-01-29` - `2022-04-29`	3 months	crt.sh
api.kickfire.com Sectigo RSA Domain Validation Secure Server CA	`2020-07-28` - `2022-07-28`	2 years	crt.sh
*.g.doubleclick.net GTS CA 1C3	`2022-03-17` - `2022-06-09`	3 months	crt.sh
adroll.mgr.consensu.org Amazon	`2021-09-09` - `2022-10-08`	a year	crt.sh
a.clarity.ms Microsoft RSA TLS CA 01	`2021-07-27` - `2022-07-27`	a year	crt.sh
www.google.com GTS CA 1C3	`2022-02-28` - `2022-05-23`	3 months	crt.sh
www.google.de GTS CA 1C3	`2022-03-17` - `2022-06-09`	3 months	crt.sh
*.google.com GTS CA 1C3	`2022-02-28` - `2022-05-23`	3 months	crt.sh
*.google.de GTS CA 1C3	`2022-03-17` - `2022-06-09`	3 months	crt.sh

This page contains 5 frames:

Primary Page: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
Frame ID: 9906039EAB3040989F215A655D712C7F
Requests: 95 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: A34ED13562E1B82CE31A118035001166
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: 41BE0C110930058D375996002D99E746
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: ED1C7C2691E5CD496A21D525E1ECD004
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: 35A46BB6F2423DF0AB20064EA618E949
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

The New Knowledge Management Required for Customer Service in the COVID Era - eGain

Detected technologies

RequireJS (JavaScript Frameworks) Expand

Overall confidence: 100%
Detected patterns

require.*\.js

AdRoll (Advertising Networks) Expand

Overall confidence: 100%
Detected patterns

(?:a|s)\.adroll\.com

Font Awesome (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
<link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

google-analytics\.com/(?:ga|urchin|analytics)\.js

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Google Tag Manager (Tag Managers) Expand

Overall confidence: 100%
Detected patterns

googletagmanager\.com/gtm\.js
googletagmanager\.com/gtag/js

Lightbox (JavaScript Libraries) Expand

Linkedin Insight Tag (Analytics) Expand

Overall confidence: 100%
Detected patterns

snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Revslider (Miscellaneous) Expand

Overall confidence: 100%
Detected patterns

/revslider/[/\w-]+/js

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

jQuery Migrate (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

99
Requests

97 %
HTTPS

58 %
IPv6

19
Domains

29
Subdomains

25
IPs

4
Countries

1449 kB
Transfer

3763 kB
Size

33
Cookies

21 Outgoing links

These are links going to different origins than the main page.

URL: https://twitter.com/eGain

Search URL Search Domain Scan URL

URL: https://www.facebook.com/eGain

Search URL Search Domain Scan URL

URL: https://www.instagram.com/egainhq

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/company/egain-corporation

Search URL Search Domain Scan URL

URL: https://egain.com/products/
Title: Products

Search URL Search Domain Scan URL

URL: https://egain.com/solutions/
Title: Solutions

Search URL Search Domain Scan URL

URL: https://egain.com/resources/
Title: Resources

Search URL Search Domain Scan URL

URL: https://egain.com/blog/
Title: Blogs

Search URL Search Domain Scan URL

URL: https://www.youtube.com/egainchannel
Title: Videos

Search URL Search Domain Scan URL

URL: https://community.egain.com/login
Title: eGain Community

Search URL Search Domain Scan URL

URL: https://support.egain.com/portal/
Title: eGain Support Portal

Search URL Search Domain Scan URL

URL: https://econet.egain.com/
Title: eGain Econet Portal

Search URL Search Domain Scan URL

URL: https://egain.com/success/
Title: Success

Search URL Search Domain Scan URL

URL: https://egain.com/success/analyst-recognition/
Title: Analyst Recognition

Search URL Search Domain Scan URL

URL: https://egain.com/success/awards/
Title: Awards

Search URL Search Domain Scan URL

URL: https://egain.com/egain-support/
Title: Support

Search URL Search Domain Scan URL

URL: https://support.egain.com/
Title: eGain Support Portal

Search URL Search Domain Scan URL

URL: https://media.egain.com/support/managedservices.asp
Title: eGain Managed Services

Search URL Search Domain Scan URL

URL: https://egain.com/partners/
Title: Partners

Search URL Search Domain Scan URL

URL: https://egain.com/company/
Title: Company

Search URL Search Domain Scan URL

URL: https://hd.egain.com/articles/new-knowledge-management-for-customer-service-in-covid-era.pdf
Title: DOWNLOAD PDF

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 70

https://s.adroll.com/j/exp/FINC2MQIPFCK7P2ZQZKQT3/index.js HTTP 302
https://s.adroll.com/j/exp/index.js

Request Chain 72

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1648139476233&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Famp%3Buid%3Da5f3ec1e-dbd0-ea11-a812-000d3a1b1316%26amp%3Butm_campaign%3Dkmai2-na%26amp%3Butm_medium%3Demail%26utm_source%3D1on1 HTTP 302
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1648139476233%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fknowledge-management-customer-service-covid-era%252F%253Famp%253Buid%253Da5f3ec1e-dbd0-ea11-a812-000d3a1b1316%2526amp%253Butm_campaign%253Dkmai2-na%2526amp%253Butm_medium%253Demail%2526utm_source%253D1on1%26liSync%3Dtrue HTTP 302
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1648139476233&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Famp%3Buid%3Da5f3ec1e-dbd0-ea11-a812-000d3a1b1316%26amp%3Butm_campaign%3Dkmai2-na%26amp%3Butm_medium%3Demail%26utm_source%3D1on1&liSync=true HTTP 302
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1648139476233&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Famp%3Buid%3Da5f3ec1e-dbd0-ea11-a812-000d3a1b1316%26amp%3Butm_campaign%3Dkmai2-na%26amp%3Butm_medium%3Demail%26utm_source%3D1on1&liSync=true&e_ipv6=AQLCF5joRPKo-QAAAX-8xJ9vPV-Na6wgX5v-bg0qmGPEkg7qoZfy0UbWdOBGT19pFqocTp6kuQ

Request Chain 93

https://c.clarity.ms/c.gif HTTP 302
https://c.bing.com/c.gif?CtsSyncId=2E5F68EBBBB7402F94E78FF18973AC84&RedC=c.clarity.ms&MXFR=30A6119D1D366DB53F4800EC1936633F HTTP 302
https://c.clarity.ms/c.gif?CtsSyncId=2E5F68EBBBB7402F94E78FF18973AC84&MUID=3280FA466E17611C35C0EB376F7C6036

99 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1 200
OK Primary Request / Show response
www.egain.com/knowledge-management-customer-service-covid-era/ 170 KB
36 KB 592ms
399ms Document
text/html 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c222bde95a0eae36d8d5f7824a1e4ef2cea32e84e630b3087992e548828568fb

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Accept-Language: de-DE,de;q=0.9

Response headers

Date: Thu, 24 Mar 2022 16:31:14 GMT
Server: Apache/2.4.29 (Ubuntu)
X-UA-Compatible: IE=edge
Link: <https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/?p=14854>; rel=shortlink
Vary: Accept-Encoding
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Content-Length: 35926
Keep-Alive: timeout=5, max=100
Connection: Keep-Alive
Content-Type: text/html; charset=UTF-8

GET
H/1.1 200
OK jquery.fancybox.css
www.egain.com/egain-child/fancy/ 5 KB
2 KB 257ms
92ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain-child/fancy/jquery.fancybox.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1489-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 1477

GET
H/1.1 200
OK front.min.css
www.egain.com/plugins/cookie-notice/css/ 5 KB
2 KB 279ms
93ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/cookie-notice/css/front.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

52f668d0c674f4029e8e4ff528bcc1e51307e6568c03c9c6a4d3ba6c9ac1302e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 14 Sep 2020 18:28:57 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1555-5af4a351bac40-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 1148

GET
H/1.1 200
OK rs6.css
www.egain.com/plugins/revslider/public/assets/css/ 55 KB
12 KB 281ms
95ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/revslider/public/assets/css/rs6.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "db2a-592d7e61038c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 11707

GET
H/1.1 200
OK style.css
www.egain.com/plugins/sticky-header-oceanwp// 753 B
704 B 279ms
92ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/sticky-header-oceanwp//style.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:00 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2f1-592d7e61f7b00-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 290

GET
H/1.1 200
OK swiper.min.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/ 17 KB
3 KB 285ms
94ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/swiper-slider-and-carousel/assets/css/swiper.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

aa6093ae92ef933fc67b115b3f5e22f69f2fca61db60e1101197e5bc429a5c75

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:14 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:20:55 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4561-592d7e5d32fc0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 2870

GET
H/1.1 200
OK wp-ssc-public.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/ 1 KB
868 B 348ms
91ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/plugins/swiper-slider-and-carousel/assets/css/wp-ssc-public.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

71225be729a67fc91782773bc10027436904c6a58a6b56d7ff474fa0ed4c2908

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:20:55 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4c3-592d7e5d32fc0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 455

GET
H/1.1 200
OK dashicons.min.css
www.egain.com/includes/css/ 46 KB
28 KB 377ms
93ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/includes/css/dashicons.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

18aa66c192cbef43a61b1398c292ae5c6c1d40d679428ee998b1c6bfaf61d75a

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:04 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "b9c6-592d7e65c8400-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 28481

GET
H/1.1 200
OK style.css
www.egain.com/egain/ 2 KB
1 KB 376ms
92ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/style.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "677-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 948

GET
H/1.1 200
OK style.css
www.egain.com/egain-child/ 2 KB
1 KB 378ms
92ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain-child/style.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 19 Apr 2021 20:13:54 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "619-5c058f80728f0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 908

GET
H/1.1 200
OK font-awesome.min.css
www.egain.com/egain/assets/css/third/ 30 KB
7 KB 440ms
92ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/font-awesome.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "7971-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 7057

GET
H/1.1 200
OK simple-line-icons.min.css
www.egain.com/egain/assets/css/third/ 11 KB
3 KB 458ms
92ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2a9d-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 2439

GET
H/1.1 200
OK magnific-popup.min.css
www.egain.com/egain/assets/css/third/ 5 KB
2 KB 471ms
93ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/egain/assets/css/third/magnific-popup.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "145d-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 1579

GET
H/1.1 200
OK slick.min.css
www.egain.com/egain/assets/css/third/ 2 KB
997 B 472ms
93ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/egain/assets/css/third/slick.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "627-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 584

GET
H/1.1 200
OK style.min.css
www.egain.com/egain/assets/css/ 152 KB
23 KB 541ms
100ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/style.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "25fdf-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 23257

GET
H2 200 css
fonts.googleapis.com/ 31 KB
2 KB 42ms
18ms Stylesheet
text/css 2a00:1450:4001:830::200a
GOOGLE

General

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Full URL

https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:830::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

dc3eefe6b1857505fcff69054bb2c7381a95448d621179e0df280cc3859413c6

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Thu, 24 Mar 2022 14:36:13 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
date: Thu, 24 Mar 2022 16:31:14 GMT
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Thu, 24 Mar 2022 16:31:14 GMT

GET
H/1.1 200
OK sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/ 36 KB
10 KB 558ms
99ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/plugins/sassy-social-share/public/css/sassy-social-share-public.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

2c5b024ac47363f4d7bb9f9ba156f11847254f45d37783068345e1217ce3fd25

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Tue, 15 Jun 2021 23:12:11 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "8ff4-5c4d61a90a214-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 10296

GET
H/1.1 200
OK sassy-social-share-svg.css
www.egain.com/plugins/sassy-social-share/admin/css/ 111 KB
35 KB 572ms
99ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/sassy-social-share/admin/css/sassy-social-share-svg.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

7f8fc2a8f340314b8c37cf2e52c17df22e0b6e756625c61dd87f650ee28fdb37

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Tue, 15 Jun 2021 23:12:11 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1baf8-5c4d61a90f034-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 35197

GET
H/1.1 200
OK custom.css
www.egain.com/egain-child/css/ 108 KB
15 KB 568ms
95ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain-child/css/custom.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

e81176429dcfe01e4c093b6b68ab2e1f05aa115d0403b1b94d08dbfef5506d1c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Fri, 11 Mar 2022 17:53:21 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1af4b-5d9f501a7f7ad-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 15216

GET
H/1.1 200
OK widgets.css
www.egain.com/plugins/ocean-extra/assets/css/ 36 KB
6 KB 571ms
97ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9de0d24675d34b06af8a34918b566f94e8296d32228371766cbc15d8abc74195

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:01 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "9083-592d7e62ebd40-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 5666

GET
H/1.1 200
OK front.min.js Show response
www.egain.com/plugins/cookie-notice/js/ 9 KB
3 KB 605ms
101ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/plugins/cookie-notice/js/front.min.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

dc51ed5137587b9033d06b65d9456d6d69dc52a4005cc51b2d23f85e69d4f8c8

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 14 Sep 2020 18:28:57 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2474-5af4a351bac40-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 2248

GET
H/1.1 200
OK jquery.js Show response
www.egain.com/includes/js/jquery/ 95 KB
33 KB 663ms
96ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/includes/js/jquery/jquery.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

1db21d816296e6939ba1f42962496e4134ae2b0081e26970864c40c6d02bb1df

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:04 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "17a69-592d7e65c8400-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 33776

GET
H/1.1 200
OK jquery-migrate.min.js Show response
www.egain.com/includes/js/jquery/ 10 KB
4 KB 664ms
92ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/includes/js/jquery/jquery-migrate.min.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

48eb8b500ae6a38617b5738d2b3faec481922a7782246e31d2755c034a45cd5d

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:04 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2748-592d7e65c8400-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 4014

GET
H/1.1 200
OK revolution.tools.min.js Show response
www.egain.com/plugins/revslider/public/assets/js/ 147 KB
50 KB 672ms
98ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/plugins/revslider/public/assets/js/revolution.tools.min.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

45012f93c4cbd739c51f4043a3a1d3c8377272ef606dd39e51a6a81e02dad594

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "24ba4-592d7e61038c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 50582

GET
H/1.1 200
OK rs6.min.js Show response
www.egain.com/plugins/revslider/public/assets/js/ 261 KB
66 KB 708ms
102ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/plugins/revslider/public/assets/js/rs6.min.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

3ef8e11864cb4fe830ee71e98447368b0255a360f27efcf9201ed9418f328313

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "412a9-592d7e61038c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Transfer-Encoding: chunked
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99

GET
H/1.1 200
OK main.js Show response
www.egain.com/plugins/sticky-header-oceanwp// 2 KB
1012 B 722ms
93ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/plugins/sticky-header-oceanwp//main.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

66a557f1b3623caa94df4ecbb7252b25b413b1165d697359340162860f9fa539

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:00 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "816-592d7e61f7b00-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 585

GET
H/1.1 200
OK custom_script_1.js Show response
www.egain.com/egain-child/ 11 KB
3 KB 754ms
93ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/egain-child/custom_script_1.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

e4e85edb0a9caccfc993e394f606b9662f3f2a14271229db1711d170d85e8c64

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 31 Jan 2022 02:10:44 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2b06-5d6d74ac118ac-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 2168

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 174 KB
64 KB 77ms
35ms Script
application/javascript 2a00:1450:4001:813::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:813::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

7379a5ee5c6c65cbc4b2286095e2c7b5557e78b9abfac2382d760d2c56134b08

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 24 Mar 2022 16:31:15 GMT
content-encoding: br
server: Google Tag Manager
access-control-allow-headers: Cache-Control
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
strict-transport-security: max-age=31536000; includeSubDomains
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 65100
x-xss-protection: 0
expires: Thu, 24 Mar 2022 16:31:15 GMT

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 96 KB
38 KB 60ms
19ms Script
application/javascript 2a00:1450:4001:813::2008
GOOGLE

General

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Full URL

https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:813::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

2cda6997365383995da6ad015cbbfd4b0466ac0c04f883fef92bbd73c6399c54

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 24 Mar 2022 16:31:15 GMT
content-encoding: br
server: Google Tag Manager
access-control-allow-headers: Cache-Control
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
strict-transport-security: max-age=31536000; includeSubDomains
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 38168
x-xss-protection: 0
expires: Thu, 24 Mar 2022 16:31:15 GMT

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 100 KB
40 KB 59ms
25ms Script
application/javascript 2a00:1450:4001:813::2008
GOOGLE

General

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Full URL

https://www.googletagmanager.com/gtag/js?id=AW-946629603

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:813::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

be53b8ff8a8efcdeaa1773b3cf8f010a743de1cf5ac076269666540e6d18e44f

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 24 Mar 2022 16:31:15 GMT
content-encoding: br
vary: Accept-Encoding
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 40662
x-xss-protection: 0
last-modified: Thu, 24 Mar 2022 16:01:01 GMT
server: Google Tag Manager
strict-transport-security: max-age=31536000; includeSubDomains
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Thu, 24 Mar 2022 16:31:15 GMT

GET
H2 200 printfriendly-icon-sm.png
cdn.printfriendly.com/icons/ 305 B
979 B 86ms
13ms Image
image/png 2a02:6ea0:c700::1
CDN77 ^_^

General

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Show headers Download Go to Show image

Full URL: https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:6ea0:c700::1 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
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Software: CDN77-Turbo /
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Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-77-pop: frankfurtDE
date: Thu, 24 Mar 2022 16:31:15 GMT
etag: "d09256e25d52d1635a1e3f6a6ac786ac"
age: 27
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server: CDN77-Turbo
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access-control-allow-origin: *
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cache-control: public, max-age=3600
x-goog-stored-content-length: 305
accept-ranges: bytes
content-type: image/png
expires: Fri, 09 Apr 2021 14:28:51 GMT

GET
H/1.1 200
OK eGain-logo-300.png
www.egain.com/egain-media/2022/02/ 9 KB
9 KB 111ms
92ms Image
image/png 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/egain-media/2022/02/eGain-logo-300.png

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

7c1f72add7f3c5bd9ac3c26f17cd9c3c7b03764ae790baf9c8939a339ac61720

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
X-Content-Type-Options: nosniff
Last-Modified: Mon, 07 Feb 2022 18:10:37 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2453-5d77184806904"
Strict-Transport-Security: max-age=31536000
Content-Type: image/png
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 9299

GET
H/1.1 200
OK cx-covid-era.png
hd.egain.com/images/ 195 KB
196 KB 103ms
8ms Image
image/png 13.32.121.33
AMAZON-02

General

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Full URL: https://hd.egain.com/images/cx-covid-era.png
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 13.32.121.33 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-32-121-33.fra60.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 0e5fb1c1c38056e4fe59f87120f3d27173787d10d21b6a18932a7868c8996bbc

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-amz-meta-cb-modifiedtime: Fri, 27 Aug 2021 23:08:55 GMT
Date: Thu, 24 Mar 2022 15:48:09 GMT
Via: 1.1 5743d3ff81b625f69ad8b8e32fc9c412.cloudfront.net (CloudFront)
Last-Modified: Fri, 27 Aug 2021 23:09:27 GMT
Server: AmazonS3
Age: 2587
ETag: "26b8381e1257495885647d6aa34efe1e"
X-Cache: Hit from cloudfront
Content-Type: image/png
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GET
H2 200 printfriendly.js Show response
cdn.printfriendly.com/ 50 KB
14 KB 89ms
34ms Script
application/javascript 2a02:6ea0:c700::1
CDN77 ^_^

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Full URL: https://cdn.printfriendly.com/printfriendly.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:6ea0:c700::1 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
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Software: CDN77-Turbo /
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Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-77-pop: frankfurtDE
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content-encoding: br
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GET
H/1.1 200
OK imagesloaded.min.js Show response
www.egain.com/includes/js/ 8 KB
3 KB 94ms
93ms Script
application/javascript 13.82.107.234
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https://www.egain.com/includes/js/imagesloaded.min.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:04 GMT
Server: Apache/2.4.29 (Ubuntu)
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Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
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GET
H/1.1 200
OK magnific-popup.min.js Show response
www.egain.com/egain/assets/js/third/ 20 KB
7 KB 100ms
99ms Script
application/javascript 13.82.107.234
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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4ed0-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=94
Content-Length: 7142

GET
H/1.1 200
OK lightbox.min.js Show response
www.egain.com/egain/assets/js/third/ 1 KB
988 B 92ms
92ms Script
application/javascript 13.82.107.234
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https://www.egain.com/egain/assets/js/third/lightbox.min.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

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Resource Hash

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Name	Value
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Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4e0-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 561

GET
H/1.1 200
OK main.min.js Show response
www.egain.com/egain/assets/js/ 121 KB
32 KB 99ms
97ms Script
application/javascript 13.82.107.234
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https://www.egain.com/egain/assets/js/main.min.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
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Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 32760

GET
H/1.1 200
OK sassy-social-share-public.js Show response
www.egain.com/plugins/sassy-social-share/public/js/ 43 KB
11 KB 96ms
93ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

04e107d701fdd6867cb72ba7ceaf313bd068ae7959ec429cab8449d96c30beff

Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Tue, 15 Jun 2021 23:12:11 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "ac76-5c4d61a90a214-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=94
Content-Length: 11127

GET
H/1.1 200
OK hoverIntent.min.js Show response
www.egain.com/includes/js/ 1 KB
906 B 102ms
92ms Script
application/javascript 13.82.107.234
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https://www.egain.com/includes/js/hoverIntent.min.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:04 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "45b-592d7e65c8400-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 479

GET
H/1.1 200
OK maxmegamenu.js Show response
www.egain.com/plugins/megamenu/js/ 27 KB
5 KB 113ms
94ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/megamenu/js/maxmegamenu.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

419094f251a68a1145c369378229b1230f4b98ac59be1e5aa084a7765f4c76d4

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:20:57 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "6cc2-592d7e5f1b440-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 4544

GET
H/1.1 200
OK jquery.fancybox.js Show response
www.egain.com/egain-child/fancy/ 50 KB
14 KB 94ms
93ms Script
application/javascript 13.82.107.234
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https://www.egain.com/egain-child/fancy/jquery.fancybox.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "c663-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=93
Content-Length: 14063

GET
H/1.1 200
OK chat-launch-2.svg
www.egain.com/egain-media/2022/02/ 3 KB
4 KB 98ms
97ms Image
image/svg+xml 13.82.107.234
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https://www.egain.com/egain-media/2022/02/chat-launch-2.svg

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

a0a0271bb4af7c5d83993f3366a636a3a9bcda31f662148e4e4e6dd81b2beed2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
X-Content-Type-Options: nosniff
Last-Modified: Fri, 18 Feb 2022 20:10:15 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "d4c-5d850789313d7"
Strict-Transport-Security: max-age=31536000
Content-Type: image/svg+xml
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=94
Content-Length: 3404

GET
H/1.1 200
OK live.js Show response
stats.sa-as.com/ 1 KB
986 B 661ms
152ms Script
text/javascript 209.128.119.150
BAYAREA-AS

General

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https://stats.sa-as.com/live.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

209.128.119.150 , United States, ASN7151 (BAYAREA-AS, US),

Reverse DNS

209-128-119-150.bayarea.net

Software

Apache /

Resource Hash

44b7fb6f761a2e8bf64400e3311c4c4bf343e888ee1b8bbf125881c4617ed70f

Security Headers

Name	Value
Strict-Transport-Security	max-age=15552000; includeSubDomains

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:16 GMT
Content-Encoding: gzip
Last-Modified: Fri, 14 Apr 2017 20:48:27 GMT
Server: Apache
ETag: "2800c0-52e-54d2690345cc0"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=15552000; includeSubDomains
Content-Type: text/javascript
Connection: close
Accept-Ranges: bytes
Content-Length: 630

GET
H2 200 css
fonts.googleapis.com/ 3 KB
607 B 20ms
19ms Stylesheet
text/css 2a00:1450:4001:830::200a
GOOGLE

General

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Full URL

https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:830::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

3adb0cbb201a75464e3a589d948a6ac22c2824df4de1df49875b76df7e311404

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Thu, 24 Mar 2022 16:31:15 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
date: Thu, 24 Mar 2022 16:31:15 GMT
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Thu, 24 Mar 2022 16:31:15 GMT

GET
H2 200 css
fonts.googleapis.com/ 4 KB
704 B 20ms
19ms Stylesheet
text/css 2a00:1450:4001:830::200a
GOOGLE

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Full URL

https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:830::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

b596ece359a0e4dddb77e562a59d751f992cc3197ad4bed2ff13145e87a391bb

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Thu, 24 Mar 2022 16:12:03 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
date: Thu, 24 Mar 2022 16:31:15 GMT
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Thu, 24 Mar 2022 16:31:15 GMT

GET
H2 200 css
fonts.googleapis.com/ 8 KB
782 B 20ms
20ms Stylesheet
text/css 2a00:1450:4001:830::200a
GOOGLE

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Full URL

https://fonts.googleapis.com/css?family=Open+Sans:400,600,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:830::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

f9f282849d1cf8f3649ab2b38ee674050c4516b9cafe0c8eb5be6f7f5ce6a529

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Thu, 24 Mar 2022 15:49:52 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
date: Thu, 24 Mar 2022 16:31:15 GMT
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Thu, 24 Mar 2022 16:31:15 GMT

GET
H3 200 gtm.js Show response
www.googletagmanager.com/ 157 KB
50 KB 47ms
31ms Script
application/javascript 2a00:1450:4001:813::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:813::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

4546bb005d043d4d5257fa3f2437039da16e795bca9bde0bd854bfd5ffcae12b

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 24 Mar 2022 16:31:15 GMT
content-encoding: br
vary: Accept-Encoding
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 50758
x-xss-protection: 0
last-modified: Thu, 24 Mar 2022 16:01:01 GMT
server: Google Tag Manager
strict-transport-security: max-age=31536000; includeSubDomains
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Thu, 24 Mar 2022 16:31:15 GMT

GET
H/1.1 200
OK bg-company-2.jpg
egain.com/egain-media/2019/09/ 120 KB
120 KB 435ms
104ms Image
image/jpeg 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://egain.com/egain-media/2019/09/bg-company-2.jpg

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

56d98abcfa535caab5511e127464f2b105789ef710f72adc4ae9d65ac4c89ec0

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:16 GMT
X-Content-Type-Options: nosniff
Last-Modified: Tue, 24 Sep 2019 04:27:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1de6a-59344f3544a40"
Strict-Transport-Security: max-age=31536000
Content-Type: image/jpeg
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 122474

GET
H2 200 EG26912918 Show response
analytics.analytics-egain.com/onetag/ Frame A34E 16 KB
16 KB 120ms
34ms Script
text/javascript 18.200.67.101
AMAZON-02

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Full URL: https://analytics.analytics-egain.com/onetag/EG26912918
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 18.200.67.101 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS: ec2-18-200-67-101.eu-west-1.compute.amazonaws.com
Software: /
Resource Hash: d580e153516a8c1c79ec701b3d3de8dcc37245646619ea65459bdfa2cd8a775c

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 24 Mar 2022 16:31:15 GMT
cache-control: max-age=86400
server
content-type: text/javascript;charset=utf-8
expires: Fri, 25 Mar 2022 16:31:15 GMT

GET
H3 200 gtm.js Show response
www.googletagmanager.com/ 114 KB
40 KB 39ms
28ms Script
application/javascript 2a00:1450:4001:813::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:813::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

85d3416e088465796a796ef0a3e775c043aa356139f856526d53d3166aac7e10

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 24 Mar 2022 16:31:15 GMT
content-encoding: br
vary: Accept-Encoding
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 41382
x-xss-protection: 0
last-modified: Thu, 24 Mar 2022 16:01:01 GMT
server: Google Tag Manager
strict-transport-security: max-age=31536000; includeSubDomains
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Thu, 24 Mar 2022 16:31:15 GMT

GET
H2 200 6WNoPXcu9CiYbInz1a6y Show response
ws.zoominfo.com/pixel/ 4 KB
2 KB 231ms
180ms Script
text/javascript 2606:4700::6810:a852
CLOUDFLARENET

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Full URL

https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700::6810:a852 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare / Express

Resource Hash

9534e400bba010698160fd4d46f7cd13aa9413e9fc113a769ba9fc1ed13cc5b1

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 24 Mar 2022 16:31:16 GMT
content-encoding: gzip
x-content-type-options: nosniff
cf-cache-status: DYNAMIC
server: cloudflare
x-powered-by: Express
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: text/javascript
access-control-allow-origin: *
access-control-allow-credentials: true
cf-ray: 6f10cbcc39d701f8-ZRH
access-control-allow-headers: Content-Type,cf-ipcountry,service-version,x-appengine-user-ip,x-forwarded-for
via: 1.1 google

GET
H2 200 bat.js Show response
bat.bing.com/ 38 KB
12 KB 73ms
30ms Script
application/javascript 2620:1ec:c11::200
MICROSOFT-CORP-MS...

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Full URL

https://bat.bing.com/bat.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

8540c5e2d2e85cc6c5d46b1b06b7f6642dce39e0314299a08976cfe6053c7c52

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains; preload
content-encoding: gzip
last-modified: Wed, 09 Feb 2022 23:54:49 GMT
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref: Ref A: B4CB14786CBC4E7CA8AB7F0849343193 Ref B: FRAEDGE1417 Ref C: 2022-03-24T16:31:15Z
etag: "806a236c101ed81:0"
vary: Accept-Encoding
x-cache: CONFIG_NOCACHE
content-type: application/javascript
access-control-allow-origin: *
cache-control: private,max-age=1800
date: Thu, 24 Mar 2022 16:31:15 GMT
accept-ranges: bytes
content-length: 11333

GET
H/1.1 200
OK roundtrip.js Show response
s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/ 56 KB
18 KB 78ms
37ms Script
text/javascript 2600:9000:2260:5000:6:9280:1080:93a1
AMAZON-02

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Full URL: https://s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/roundtrip.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:2260:5000:6:9280:1080:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 9821aac230993351c9addf9357b45769d4ff59bf01e2320612020e3976556b7c

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

X-Amz-Version-Id: 8LG.XtYaXfJEps8aTwGiFStK2.DlOKdv
Content-Encoding: gzip
Etag: W/"0a900600a8faa7ef1c6b67e0aa5ced24"
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X-Amz-Server-Side-Encryption: AES256
Transfer-Encoding: chunked
X-Cache: Hit from cloudfront
Connection: keep-alive
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Via: 1.1 d0eca2095801c087da79efef3ee8a5a8.cloudfront.net (CloudFront)
Last-Modified: Fri, 18 Mar 2022 01:16:47 GMT
Server: AmazonS3
Date: Thu, 24 Mar 2022 16:31:15 GMT
Access-Control-Max-Age: 600
Access-Control-Allow-Methods: GET
Content-Type: text/javascript; charset=utf-8
Access-Control-Allow-Origin: *
Cache-Control: max-age=3600, must-revalidate
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X-Amz-Cf-Pop: TXL50-P3
Access-Control-Allow-Headers: *
X-Amz-Cf-Id: 403TryPiQho0bXvBQUpFgvT2EwtjNIUsWtNaEtSxUD18pp4oY4xfVg==

GET
H2 200 memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
fonts.gstatic.com/s/opensans/v28/ 44 KB
44 KB 50ms
7ms Font
font/woff2 2a00:1450:4001:810::2003
GOOGLE

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https://fonts.gstatic.com/s/opensans/v28/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2

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Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:810::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

88915cdc03fc5b9a20aec966fe93ee38aa3fd76bfef296e41d305271b3541c96

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://fonts.googleapis.com/
Origin: https://www.egain.com
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Tue, 22 Mar 2022 22:45:30 GMT
x-content-type-options: nosniff
age: 150345
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
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alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 44656
x-xss-protection: 0
last-modified: Tue, 01 Mar 2022 22:03:03 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Wed, 22 Mar 2023 22:45:30 GMT

GET
H2 200 z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
fonts.gstatic.com/s/opensanscondensed/v22/ 16 KB
16 KB 13ms
13ms Font
font/woff2 2a00:1450:4001:810::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/opensanscondensed/v22/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:810::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

0aa6a7045a55ddcb25bbee4d1edcb864081cf59f7fc9bdc1ada22a32ed4ad3ad

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://fonts.googleapis.com/
Origin: https://www.egain.com
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Tue, 22 Mar 2022 23:10:18 GMT
x-content-type-options: nosniff
age: 148857
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 16324
x-xss-protection: 0
last-modified: Tue, 01 Mar 2022 21:48:31 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
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content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Wed, 22 Mar 2023 23:10:18 GMT

GET
H/1.1 200
OK fontawesome-webfont.woff2
www.egain.com/egain/assets/fonts/fontawesome/ 75 KB
76 KB 97ms
95ms Font
text/plain 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/egain/assets/fonts/fontawesome/fontawesome-webfont.woff2?v=4.7.0

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Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/font-awesome.min.css

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

42736c7de60dfab94b3cc902b8692f80cfeb0a5989d1d51db1d25fd7d18dc45b

Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Origin: https://www.egain.com
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "12d68-592d7e64d41c0"
Strict-Transport-Security: max-age=31536000
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=93
Content-Length: 77160

GET
H/1.1 200
OK Simple-Line-Icons.woff2
www.egain.com/egain/assets/fonts/simple-line-icons/ 29 KB
30 KB 109ms
100ms Font
text/plain 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/egain/assets/fonts/simple-line-icons/Simple-Line-Icons.woff2?v=2.4.0

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

2cbf4709f92f905aca7fc3907e97f82e3de106246e37515707553b8c28130dc2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Origin: https://www.egain.com
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:15 GMT
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "7570-592d7e64d41c0"
Strict-Transport-Security: max-age=31536000
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 30064

GET
H3 200 z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff1GhDuXMRw.woff2
fonts.gstatic.com/s/opensanscondensed/v22/ 15 KB
15 KB 31ms
9ms Font
font/woff2 2a00:1450:4001:810::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/opensanscondensed/v22/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff1GhDuXMRw.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:810::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

6b0b111ca14c2147a0f0cb51f1317290eb5ec19b4a9bea595a5ad7ffb7d9661a

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://fonts.googleapis.com/
Origin: https://www.egain.com
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Tue, 22 Mar 2022 22:56:47 GMT
x-content-type-options: nosniff
age: 149668
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 14964
x-xss-protection: 0
last-modified: Tue, 01 Mar 2022 21:48:32 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Wed, 22 Mar 2023 22:56:47 GMT

GET
H3 200 js Show response
www.googletagmanager.com/gtag/ 174 KB
64 KB 31ms
27ms Script
application/javascript 2a00:1450:4001:813::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G&l=dataLayer&cx=c

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:813::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

ac24d282c0e5182aa4b555ff0e62466467acdc065deff50f3832affcedd079cb

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 24 Mar 2022 16:31:15 GMT
content-encoding: br
server: Google Tag Manager
access-control-allow-headers: Cache-Control
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
strict-transport-security: max-age=31536000; includeSubDomains
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 65096
x-xss-protection: 0
expires: Thu, 24 Mar 2022 16:31:15 GMT

POST
H2 204 collect
www.google-analytics.com/g/ 0
170 B 76ms
21ms Ping
text/plain 2a00:1450:4001:808::200e
GOOGLE

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Full URL: https://www.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe3e0&_p=1228755932&sr=1600x1200&ul=en-us&cid=601695961.1648139476&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai2-na%26amp%3Buid%3Da5f3ec1e-dbd0-ea11-a812-000d3a1b1316&dt=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&sid=1648139475&sct=1&seg=0&en=page_view&_fv=1&_nsi=1&_ss=1
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2a00:1450:4001:808::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Golfe2 /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 24 Mar 2022 16:31:16 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 analytics.js Show response
www.google-analytics.com/ 49 KB
20 KB 58ms
10ms Script
text/javascript 2a00:1450:4001:808::200e
GOOGLE

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Full URL

https://www.google-analytics.com/analytics.js

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:808::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

strict-transport-security: max-age=10886400; includeSubDomains; preload
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Tue, 02 Nov 2021 17:39:06 GMT
server: Golfe2
age: 1590
date: Thu, 24 Mar 2022 16:04:46 GMT
vary: Accept-Encoding
content-type: text/javascript
cache-control: public, max-age=7200
cross-origin-resource-policy: cross-origin
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content-length: 20006
expires: Thu, 24 Mar 2022 18:04:46 GMT

GET
H2 200 conversion_async.js Show response
www.googleadservices.com/pagead/ 39 KB
15 KB 78ms
34ms Script
text/javascript 172.217.23.98
GOOGLE

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Full URL

https://www.googleadservices.com/pagead/conversion_async.js

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

172.217.23.98 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

mil04s23-in-f98.1e100.net

Software

cafe /

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 24 Mar 2022 16:31:16 GMT
content-encoding: gzip
x-content-type-options: nosniff
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cross-origin-resource-policy: cross-origin
content-disposition: attachment; filename="f.txt"
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 14884
x-xss-protection: 0
server: cafe
etag: 4198181851688197673
vary: Accept-Encoding
content-type: text/javascript; charset=UTF-8
cache-control: private, max-age=3600
timing-allow-origin: *
expires: Thu, 24 Mar 2022 16:31:16 GMT

GET
H/1.1 200
OK insight.min.js Show response
snap.licdn.com/li.lms-analytics/ 8 KB
3 KB 33ms
9ms Script
application/x-javascript 2a02:26f0:6c00::210:ba20
AKAMAI-ASN1

General

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Full URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:6c00::210:ba20 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
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Software: /
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Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:16 GMT
Content-Encoding: gzip
Last-Modified: Fri, 18 Mar 2022 23:45:34 GMT
X-CDN: AKAM
Vary: Accept-Encoding
Content-Type: application/x-javascript;charset=utf-8
Cache-Control: max-age=60711
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 3104

GET
H2 200 56380144.js Show response
bat.bing.com/p/action/ 776 B
840 B 169ms
168ms Script
application/javascript 2620:1ec:c11::200
MICROSOFT-CORP-MS...

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Full URL

https://bat.bing.com/p/action/56380144.js

Requested by

Host: bat.bing.com
URL: https://bat.bing.com/bat.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

87e7b568c0a4316d4fb9ebcee9b7fdf0864d162e678067de6dac72793d810327

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
strict-transport-security: max-age=31536000; includeSubDomains; preload
content-encoding: gzip
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
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date: Thu, 24 Mar 2022 16:31:15 GMT
vary: Accept-Encoding
x-cache: CONFIG_NOCACHE
content-type: application/javascript; charset=utf-8
access-control-allow-origin: *
cache-control: no-store,no-cache
content-length: 642

GET
H2 200 a Show response
key-cdn.printfriendly.com/api/v3/domain_settings/ 160 B
541 B 235ms
9ms Script
text/javascript 2a02:6ea0:c700::10
CDN77 ^_^

General

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Full URL: https://key-cdn.printfriendly.com/api/v3/domain_settings/a?callback=pfMod.saveDSSettings&hostname=www.egain.com&client_version=client
Requested by: Host: cdn.printfriendly.com
URL: https://cdn.printfriendly.com/printfriendly.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:6ea0:c700::10 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
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Software: CDN77-Turbo /
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Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-77-pop: frankfurtDE
date: Thu, 24 Mar 2022 16:31:16 GMT
via: 1.1 google
x-77-nzt-ray: aABJHqZNYik
x-77-cache: HIT
x-cache: HIT
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content-encoding: br
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x-77-nzt: Abk73BAwIUL/gwUAAA
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server: CDN77-Turbo
etag: W/"6a930ffad1d194fbfa2d175e66172c9a"
vary: Accept-Encoding
content-type: text/javascript; charset=utf-8
cache-control: max-age=3600, public
x-accel-expires: @1648141665

GET
H/1.1 200
OK gip Show response
api.kickfire.com/ 20 B
303 B 474ms
160ms XHR
text/html 209.128.92.239
BAYAREA-AS

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Full URL

https://api.kickfire.com/gip

Requested by

Host: www.egain.com
URL: https://www.egain.com/includes/js/jquery/jquery.js

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_256_GCM

Server

209.128.92.239 , United States, ASN7151 (BAYAREA-AS, US),

Reverse DNS

209-128-92-239.bayarea.net

Software

Apache /

Resource Hash

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Security Headers

Name	Value
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Request headers

Accept: */*
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Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:16 GMT
Server: Apache
Strict-Transport-Security: max-age=15552000; includeSubDomains
Content-Type: text/html; charset=UTF-8
Access-Control-Allow-Origin: *
Connection: Keep-Alive
Keep-Alive: timeout=5, max=80
Content-Length: 20

GET
H2 200 egain-chat.js Show response
ebrain.egain.com/system/templates/chat/ 2 KB
2 KB 503ms
155ms Script
application/javascript 35.162.119.34
AMAZON-02

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Full URL

https://ebrain.egain.com/system/templates/chat/egain-chat.js

Requested by

Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

35.162.119.34 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-35-162-119-34.us-west-2.compute.amazonaws.com

Software

Microsoft-IIS/8.5 /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 24 Mar 2022 16:31:16 GMT
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Sat, 05 Mar 2022 06:01:49 GMT
server: Microsoft-IIS/8.5
etag: "dafbb1805630d81:0"
vary: Accept-Encoding
content-type: application/javascript
cache-control: max-age=7200,private
strict-transport-security: max-age=2592000
accept-ranges: bytes
content-length: 1068

GET
H2 200 allow_cobrowse.js Show response
ebrain.egain.com/system/cb/admin/js/ 24 KB
7 KB 655ms
307ms Script
application/javascript 35.162.119.34
AMAZON-02

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Full URL

https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Requested by

Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

35.162.119.34 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-35-162-119-34.us-west-2.compute.amazonaws.com

Software

/ ARR/3.0

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=2592000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 24 Mar 2022 16:31:16 GMT
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Thu, 24 Feb 2022 06:14:06 GMT
x-powered-by: ARR/3.0
vary: Accept-Encoding
content-type: application/javascript
cache-control: max-age=86400,private
strict-transport-security: max-age=2592000
accept-ranges: bytes
content-length: 6904

GET
H2 200 Offers.egain Show response
ebrain.egain.com/system/ 262 B
977 B 652ms
308ms Script
text/javascript 35.162.119.34
AMAZON-02

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Full URL

https://ebrain.egain.com/system/Offers.egain?command=GetRulesJS&egofferpageurl=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai2-na%26amp%3Buid%3Da5f3ec1e-dbd0-ea11-a812-000d3a1b1316&egofferpagetitle=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&egofferpatternchecksum=

Requested by

Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

35.162.119.34 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-35-162-119-34.us-west-2.compute.amazonaws.com

Software

/ ARR/3.0

Resource Hash

fb15edbb8111d5b2b50516b808937c2687decf7ed02336caa25be0116c781c8a

Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 24 Mar 2022 16:31:16 GMT
content-encoding: gzip
x-content-type-options: nosniff
x-powered-by: ARR/3.0
vary: Accept-Encoding
content-type: text/javascript; charset=UTF-8
expires: Thu, 01 Jan 1970 00:00:00 GMT
cache-control: no-cache
strict-transport-security: max-age=2592000
content-length: 284
x-ua-compatible: IE=EmulateIE9

GET
H2 200 EG26912918 Show response
analytics.analytics-egain.com/iframe/ Frame 41BE 4 KB
4 KB 40ms
36ms Document
text/html 18.200.67.101
AMAZON-02

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Full URL: https://analytics.analytics-egain.com/iframe/EG26912918
Requested by: Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 18.200.67.101 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS: ec2-18-200-67-101.eu-west-1.compute.amazonaws.com
Software: /
Resource Hash: 895fa392c865926e75e0c711fa5360207baf92c0395020146b25a812b4ebdded

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/

Response headers

date: Thu, 24 Mar 2022 16:31:16 GMT
content-type: text/html;charset=utf-8
server
cache-control: max-age=86400
expires: Fri, 25 Mar 2022 16:31:16 GMT

GET
H/1.1

200
OK

index.js Show response
s.adroll.com/j/exp/
Redirect Chain

https://s.adroll.com/j/exp/FINC2MQIPFCK7P2ZQZKQT3/index.js
https://s.adroll.com/j/exp/index.js

28 B
761 B

19ms
19ms

Script
application/javascript

2600:9000:2260:5000:6:9280:1080:93a1
AMAZON-02

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Show headers Download Go to

Full URL: https://s.adroll.com/j/exp/index.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
Protocol: HTTP/1.1
Server: 2600:9000:2260:5000:6:9280:1080:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
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Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

X-Amz-Version-Id: Yo1foR6FJ6WFFBWqTYM2cazsDqVdFv1D
Via: 1.1 d0eca2095801c087da79efef3ee8a5a8.cloudfront.net (CloudFront)
Etag: "5816cced8568d223aa09d889f300692b"
Age: 6321
X-Amz-Server-Side-Encryption: AES256
X-Cache: Hit from cloudfront
Connection: keep-alive
Content-Length: 28
Last-Modified: Thu, 03 Mar 2022 22:40:46 GMT
Server: AmazonS3
Date: Thu, 24 Mar 2022 14:45:59 GMT
Access-Control-Max-Age: 600
Access-Control-Allow-Methods: GET
Content-Type: application/javascript
Access-Control-Allow-Origin: *
Access-Control-Allow-Credentials: false
X-Amz-Cf-Pop: TXL50-P3
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Access-Control-Allow-Headers: *
X-Amz-Cf-Id: ftrQDW6z60DEFAs55AfuMMOF24eXLBTnKNIfHURUJSSbvHwaxzERBg==

Redirect headers

Date: Thu, 24 Mar 2022 06:42:56 GMT
Via: 1.1 d0eca2095801c087da79efef3ee8a5a8.cloudfront.net (CloudFront)
Age: 35300
X-Cache: Hit from cloudfront
Connection: keep-alive
Content-Length: 0
Server: AmazonS3
Location: https://s.adroll.com/j/exp/index.js
Access-Control-Max-Age: 600
Access-Control-Allow-Methods: GET
Content-Type: application/xml
Access-Control-Allow-Origin: *
Access-Control-Allow-Credentials: false
X-Amz-Cf-Pop: TXL50-P3
Access-Control-Allow-Headers: *
X-Amz-Cf-Id: 2-IeWblKG1wveptII7VyRGVVJGYcALVEQE7qYWtt6voZ4mIhAqg4cg==

GET
H2 200 / Show response
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/ 3 KB
2 KB 153ms
21ms Script
text/javascript 2a00:1450:4001:800::2002
GOOGLE

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Full URL

https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1648139476230&cv=9&fst=1648139476230&num=1&bg=ffffff&guid=ON&resp=GooglemKTybQhCsO&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa3e0&sendb=1&ig=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai2-na%26amp%3Buid%3Da5f3ec1e-dbd0-ea11-a812-000d3a1b1316&tiba=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&hn=www.googleadservices.com&async=1&rfmt=3&fmt=4

Requested by

Host: www.googleadservices.com
URL: https://www.googleadservices.com/pagead/conversion_async.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:800::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

4ebe615402b0ba3c6b4de5b1fc4872b7e75f2a56d92efa5b475edb77d0d030a2

Security Headers

Name	Value
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Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 24 Mar 2022 16:31:16 GMT
content-encoding: gzip
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cache-control: no-cache, must-revalidate
cross-origin-resource-policy: cross-origin
content-disposition: attachment; filename="f.txt"
content-type: text/javascript; charset=UTF-8
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content-length: 1184
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2

200

collect
px4.ads.linkedin.com/
Redirect Chain

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1648139476233&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Famp%3Buid%3Da5f3ec1e-dbd0-ea11-a...
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1648139476233%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fknow...
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1648139476233&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Famp%3Buid%3Da5f3ec1e-dbd0-ea11-a...
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1648139476233&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Famp%3Buid%3Da5f3ec1e-dbd0-ea11-...

0
265 B

208ms
186ms

Image
application/javascript

13.107.42.14
MICROSOFT-CORP-MS...

General

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Full URL: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1648139476233&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Famp%3Buid%3Da5f3ec1e-dbd0-ea11-a812-000d3a1b1316%26amp%3Butm_campaign%3Dkmai2-na%26amp%3Butm_medium%3Demail%26utm_source%3D1on1&liSync=true&e_ipv6=AQLCF5joRPKo-QAAAX-8xJ9vPV-Na6wgX5v-bg0qmGPEkg7qoZfy0UbWdOBGT19pFqocTp6kuQ
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
Protocol: H2
Server: 13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 24 Mar 2022 16:31:16 GMT
x-li-pop: afd-prod-lor1-x
x-msedge-ref: Ref A: 08E5986AAFE94C9A97C4DDD984257BF2 Ref B: FRAEDGE0817 Ref C: 2022-03-24T16:31:16Z
linkedin-action: 1
x-cache: CONFIG_NOCACHE
content-type: application/javascript
x-li-proto: http/2
content-length: 0
x-li-uuid: AAXa+WASD3cNangM6q07UA==
x-li-fabric: prod-lor1

Redirect headers

date: Thu, 24 Mar 2022 16:31:16 GMT
x-li-pop: afd-prod-lor1-x
x-msedge-ref: Ref A: B87E13C4795C44A2BF8E58047F25B51A Ref B: FRAEDGE0918 Ref C: 2022-03-24T16:31:16Z
linkedin-action: 1
x-cache: CONFIG_NOCACHE
x-li-fabric: prod-lor1
location: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1648139476233&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Famp%3Buid%3Da5f3ec1e-dbd0-ea11-a812-000d3a1b1316%26amp%3Butm_campaign%3Dkmai2-na%26amp%3Butm_medium%3Demail%26utm_source%3D1on1&liSync=true&e_ipv6=AQLCF5joRPKo-QAAAX-8xJ9vPV-Na6wgX5v-bg0qmGPEkg7qoZfy0UbWdOBGT19pFqocTp6kuQ
x-li-proto: http/2
content-length: 0
x-li-uuid: AAXa+WAOhfwktDwnj1iQ7w==

POST
H3 200 collect Show response
www.google-analytics.com/j/ 2 B
22 B 32ms
17ms XHR
text/plain 2a00:1450:4001:808::200e
GOOGLE

General

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Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j96&a=1228755932&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai2-na%26amp%3Buid%3Da5f3ec1e-dbd0-ea11-a812-000d3a1b1316&ul=en-us&de=UTF-8&dt=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAAC~&jid=1450035058&gjid=1485307671&cid=601695961.1648139476&tid=UA-15835029-4&_gid=252082499.1648139476&_r=1&gtm=2ou3e0&z=300278794

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:808::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Thu, 24 Mar 2022 16:31:16 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 2
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H3 200 collect Show response
www.google-analytics.com/j/ 2 B
22 B 27ms
18ms XHR
text/plain 2a00:1450:4001:808::200e
GOOGLE

General

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Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j96&a=1228755932&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai2-na%26amp%3Buid%3Da5f3ec1e-dbd0-ea11-a812-000d3a1b1316&ul=en-us&de=UTF-8&dt=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAAC~&jid=1657134772&gjid=716338065&cid=601695961.1648139476&tid=UA-15835029-4&_gid=252082499.1648139476&_r=1&gtm=2wg3e0NC9SGDL&z=608899657

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:808::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Thu, 24 Mar 2022 16:31:16 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 2
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 FINC2MQIPFCK7P2ZQZKQT3 Show response
d.adroll.com/consent/check/ 439 B
532 B 103ms
31ms Script
application/javascript 52.209.209.218
AMAZON-02

General

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Show headers Download Go to

Full URL: https://d.adroll.com/consent/check/FINC2MQIPFCK7P2ZQZKQT3?arrfrr=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai2-na%26amp%3Buid%3Da5f3ec1e-dbd0-ea11-a812-000d3a1b1316&_s=141f734814548e02338a9ef5f8ab273a&_b=2
Requested by: Host: s.adroll.com
URL: https://s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/roundtrip.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.209.209.218 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS: ec2-52-209-209-218.eu-west-1.compute.amazonaws.com
Software: nginx/1.20.0 /
Resource Hash: f0fb0ccc9ab558b3e6d971b7506f007ca9de9e702fee95bbd6918ccb0af335d0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 24 Mar 2022 16:31:16 GMT
server: nginx/1.20.0
content-length: 439
content-type: application/javascript

GET
H2 200 clarity.js Show response
f.clarity.ms/s/0.6.33/ 53 KB
23 KB 305ms
105ms Script
application/javascript 20.84.22.197
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL: https://f.clarity.ms/s/0.6.33/clarity.js
Requested by: Host: bat.bing.com
URL: https://bat.bing.com/p/action/56380144.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 20.84.22.197 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Microsoft-IIS/10.0 / ASP.NET
Resource Hash: cdbbad52ea5a7c7664761a59301ceaeee0efbe793db0ef799a89670584da9934

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 24 Mar 2022 16:31:16 GMT
content-encoding: br
etag: "1d83d55ecb153c8"
last-modified: Mon, 21 Mar 2022 19:00:26 GMT
server: Microsoft-IIS/10.0
x-powered-by: ASP.NET
vary: Accept-Encoding
content-type: application/javascript;charset=utf-8
cache-control: public,max-age=86400
accept-ranges: bytes
request-context: appId=cid-v1:3d284f99-f285-495c-ac33-dedd7ecf1ac8

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
441 B 65ms
19ms XHR
text/plain 2a00:1450:400c:c06::9b
GOOGLE

General

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Show headers Download Go to

Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-15835029-4&cid=601695961.1648139476&jid=1450035058&gjid=1485307671&_gid=252082499.1648139476&_u=YADAAUAAAAAAAC~&z=946778477

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c06::9b Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
date: Thu, 24 Mar 2022 16:31:16 GMT
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
70 B 65ms
20ms XHR
text/plain 2a00:1450:400c:c06::9b
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-15835029-4&cid=601695961.1648139476&jid=1657134772&gjid=716338065&_gid=252082499.1648139476&_u=YADAAUABAAAAAC~&z=969084387

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c06::9b Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
date: Thu, 24 Mar 2022 16:31:16 GMT
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H/1.1 200
OK index.php
stats.sa-as.com/ 95 B
426 B 626ms
163ms Image
image/png 209.128.119.150
BAYAREA-AS

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://stats.sa-as.com/index.php?DID=260122&MyPage=undefined&MyID=undefined&MySearch=undefined&TitleTag=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&Hst=www.egain.com&width=1600&height=1200&ColDep=24&Lang=en-US&Cook=true&Page=%2Fknowledge-management-customer-service-covid-era%2F&Reff=&FullPage=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai2-na%26amp%3Buid%3Da5f3ec1e-dbd0-ea11-a812-000d3a1b1316&PMCD=https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316&r=0.8658337715364197

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

209.128.119.150 , United States, ASN7151 (BAYAREA-AS, US),

Reverse DNS

209-128-119-150.bayarea.net

Software

Apache /

Resource Hash

3eb10792d1f0c7e07e7248273540f1952d9a5a2996f4b5df70ab026cd9f05517

Security Headers

Name	Value
Strict-Transport-Security	max-age=15552000; includeSubDomains

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:21 GMT
Content-Encoding: gzip
Server: Apache
Vary: Accept-Encoding
P3P: CP="IDC DSP COR ADM DEVi TAIi PSA PSD IVAi IVDi CONi HIS OUR IND CNT"
Connection: close
Strict-Transport-Security: max-age=15552000; includeSubDomains
Content-Type: IMAGE/PNG
Content-Length: 102

GET
H2 200 /
www.google.com/pagead/1p-user-list/946629603/ 42 B
548 B 46ms
20ms Image
image/gif 2a00:1450:4001:82a::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/pagead/1p-user-list/946629603/?random=1648139476230&cv=9&fst=1648137600000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa3e0&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai2-na%26amp%3Buid%3Da5f3ec1e-dbd0-ea11-a812-000d3a1b1316&tiba=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&async=1&fmt=3&is_vtc=1&random=3500685934&resp=GooglemKTybQhCsO&rmt_tld=0&ipr=y

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82a::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 24 Mar 2022 16:31:16 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-security-policy: script-src 'none'; object-src 'none'
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
www.google.de/pagead/1p-user-list/946629603/ 42 B
548 B 60ms
26ms Image
image/gif 2a00:1450:4001:829::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/pagead/1p-user-list/946629603/?random=1648139476230&cv=9&fst=1648137600000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa3e0&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai2-na%26amp%3Buid%3Da5f3ec1e-dbd0-ea11-a812-000d3a1b1316&tiba=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&async=1&fmt=3&is_vtc=1&random=3500685934&resp=GooglemKTybQhCsO&rmt_tld=1&ipr=y

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:829::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 24 Mar 2022 16:31:16 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-security-policy: script-src 'none'; object-src 'none'
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 ga-audiences
www.google.com/ads/ 42 B
63 B 55ms
34ms Image
image/gif 2a00:1450:4001:82a::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=601695961.1648139476&jid=1450035058&_u=YADAAUAAAAAAAC~&z=9485249

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:82a::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 24 Mar 2022 16:31:16 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 ga-audiences
www.google.de/ads/ 42 B
63 B 55ms
34ms Image
image/gif 2a00:1450:4001:829::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=601695961.1648139476&jid=1450035058&_u=YADAAUAAAAAAAC~&z=9485249

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:829::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 24 Mar 2022 16:31:16 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 ga-audiences
www.google.com/ads/ 42 B
63 B 50ms
33ms Image
image/gif 2a00:1450:4001:82a::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=601695961.1648139476&jid=1657134772&_u=YADAAUABAAAAAC~&z=847889476

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:82a::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 24 Mar 2022 16:31:16 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 ga-audiences
www.google.de/ads/ 42 B
63 B 51ms
33ms Image
image/gif 2a00:1450:4001:829::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=601695961.1648139476&jid=1657134772&_u=YADAAUABAAAAAC~&z=847889476

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:829::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 24 Mar 2022 16:31:16 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 204 0
bat.bing.com/action/ 0
162 B 30ms
30ms Image
text/plain 2620:1ec:c11::200
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=2deb3d73-9705-4d11-83fb-d5e5ecbb8625&sid=d3e57410ab8f11ecaf529b182c4d73bd&vid=d3e5e910ab8f11ec8a74d164197f19da&vids=1&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&p=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai2-na%26amp%3Buid%3Da5f3ec1e-dbd0-ea11-a812-000d3a1b1316&r=&lt=2401&evt=pageLoad&msclkid=N&sv=1&rn=987440

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
strict-transport-security: max-age=31536000; includeSubDomains; preload
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref: Ref A: 978B3BDB4220477781FF339BA49FF401 Ref B: FRAEDGE1417 Ref C: 2022-03-24T16:31:16Z
date: Thu, 24 Mar 2022 16:31:15 GMT
x-cache: CONFIG_NOCACHE
access-control-allow-origin: *
cache-control: no-cache, must-revalidate
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H/1.1 200
OK consent_tcfv2.js Show response
s.adroll.com/j/ 392 KB
54 KB 21ms
21ms Script
application/javascript 2600:9000:2260:5000:6:9280:1080:93a1
AMAZON-02

General

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Show headers Download Go to

Full URL: https://s.adroll.com/j/consent_tcfv2.js
Requested by: Host: s.adroll.com
URL: https://s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/roundtrip.js
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:2260:5000:6:9280:1080:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 4d41b88e85f102322f6518ab48a1cfc3b8687aedd42bef4a223aacb94b3afefd

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

X-Amz-Version-Id: o01OriqlDtvpD57hQzwr4sTdG9KQBCAh
Content-Encoding: gzip
Etag: W/"c01687097ed4972335daebc2d2581891"
Age: 75
X-Amz-Server-Side-Encryption: AES256
Transfer-Encoding: chunked
X-Cache: Hit from cloudfront
Connection: keep-alive
Vary: Accept-Encoding
Via: 1.1 d0eca2095801c087da79efef3ee8a5a8.cloudfront.net (CloudFront)
Last-Modified: Mon, 28 Feb 2022 17:35:14 GMT
Server: AmazonS3
Date: Thu, 24 Mar 2022 16:30:17 GMT
Access-Control-Max-Age: 600
Access-Control-Allow-Methods: GET
Content-Type: application/javascript
Access-Control-Allow-Origin: *
Cache-Control: max-age=300, must-revalidate
Access-Control-Allow-Credentials: false
X-Amz-Cf-Pop: TXL50-P3
Access-Control-Allow-Headers: *
X-Amz-Cf-Id: Mryg1ILejkb6tVmrJtdlkmMYOL3g7DeUCVD3f7MNnFHrNFDmOvUlkg==

GET
H/1.1 200
OK nextroll-32x32.png
s.adroll.com/i/favicon/ 2 KB
2 KB 19ms
19ms Image
image/png 2600:9000:2260:5000:6:9280:1080:93a1
AMAZON-02

General

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Show headers Download Go to Show image

Full URL: https://s.adroll.com/i/favicon/nextroll-32x32.png
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=a5f3ec1e-dbd0-ea11-a812-000d3a1b1316
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:2260:5000:6:9280:1080:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: bcaf0e3f087296133e0a996ee3d289a8d1a690147c93e0ab62019b505e6f9355

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

X-Amz-Version-Id: eTpwxbAIDHDUN.4tfrROIgU_pzKN9Xh0
Via: 1.1 d0eca2095801c087da79efef3ee8a5a8.cloudfront.net (CloudFront)
Etag: "403a0a7dcf2d617e7ea852bfb9d11945"
Age: 54494
X-Amz-Server-Side-Encryption: AES256
X-Cache: Hit from cloudfront
Connection: keep-alive
Content-Length: 1615
Last-Modified: Mon, 28 Jun 2021 18:19:21 GMT
Server: AmazonS3
Date: Thu, 24 Mar 2022 06:24:10 GMT
Access-Control-Max-Age: 600
Access-Control-Allow-Methods: GET
Content-Type: image/png
Access-Control-Allow-Origin: *
Access-Control-Allow-Credentials: false
X-Amz-Cf-Pop: TXL50-P3
Accept-Ranges: bytes
Access-Control-Allow-Headers: *
X-Amz-Cf-Id: W1hJeWLqMQO3vzOB6EL5MeKP2aqqCWyyuAX1xVGDa4zC5KT-vI9WaQ==

GET
H/1.1 200
OK company:(all) Show response
api.kickfire.com/v3/ 625 B
1 KB 180ms
180ms XHR
application/json 209.128.92.239
BAYAREA-AS

General

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Show headers Download Go to

Full URL

https://api.kickfire.com/v3/company:(all)?ip=WULA%2BIy8AauMaGsz&key=036574b8a13c1c85

Requested by

Host: www.egain.com
URL: https://www.egain.com/includes/js/jquery/jquery.js

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_256_GCM

Server

209.128.92.239 , United States, ASN7151 (BAYAREA-AS, US),

Reverse DNS

209-128-92-239.bayarea.net

Software

Apache /

Resource Hash

224bb79592614a6ffe9b418b9a2e3d4db772b58011c761286afd6a8f474a4217

Security Headers

Name	Value
Strict-Transport-Security	max-age=15552000; includeSubDomains

Request headers

Accept: application/json, text/javascript, */*; q=0.01
Referer: https://www.egain.com/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Thu, 24 Mar 2022 16:31:16 GMT
Server: Apache
Strict-Transport-Security: max-age=15552000; includeSubDomains
Access-Control-Allow-Methods: *
Content-Type: application/json; charset=utf-8
Access-Control-Allow-Origin: *
Connection: Keep-Alive
Access-Control-Allow-Headers: Origin, X-Requested-With, Content-Type, Accept
Content-Length: 625
Keep-Alive: timeout=5, max=80

GET
H2 200 egain-docked-chat.js Show response
ebrain.egain.com/system/templates/chat/ Frame ED1C 53 KB
12 KB 362ms
362ms Script
application/javascript 35.162.119.34
AMAZON-02

General

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Show headers Download Go to

Full URL

https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

35.162.119.34 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-35-162-119-34.us-west-2.compute.amazonaws.com

Software

Microsoft-IIS/8.5 /

Resource Hash

8225b0fbf8f7e97a13c317b22ef8dfa97d291d31a8e639436338e67c6b80ef83

Security Headers

Name	Value
Strict-Transport-Security	max-age=2592000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 24 Mar 2022 16:31:16 GMT
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Sat, 05 Mar 2022 06:01:49 GMT
server: Microsoft-IIS/8.5
etag: "80495805630d81:0"
vary: Accept-Encoding
content-type: application/javascript
cache-control: max-age=7200,private
strict-transport-security: max-age=2592000
accept-ranges: bytes
content-length: 11473

GET
H2 200 getCBHostName.jsp Show response
ebrain.egain.com/system/cb/admin/ 195 B
774 B 205ms
203ms Script
application/javascript 35.162.119.34
AMAZON-02

General

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Show headers Download Go to

Full URL

https://ebrain.egain.com/system/cb/admin/getCBHostName.jsp

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

35.162.119.34 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-35-162-119-34.us-west-2.compute.amazonaws.com

Software

/ ARR/3.0

Resource Hash

843d4c26ab79b8ea04917549dc85d3126cd2e1c972377182e009b8ebf25a3e07

Security Headers

Name	Value
Strict-Transport-Security	max-age=2592000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Thu, 24 Mar 2022 16:31:16 GMT
content-encoding: gzip
x-content-type-options: nosniff
x-powered-by: ARR/3.0
strict-transport-security: max-age=2592000
content-type: application/javascript;charset=UTF-8
vary: Accept-Encoding
content-length: 260

POST
H2 204 collect Show response
f.clarity.ms/ 0
69 B 305ms
305ms XHR
text/plain 20.84.22.197
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL: https://f.clarity.ms/collect
Requested by: Host: f.clarity.ms
URL: https://f.clarity.ms/s/0.6.33/clarity.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 20.84.22.197 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Microsoft-IIS/10.0 / ASP.NET
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept: application/x-clarity-gzip
Referer: https://www.egain.com/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

access-control-allow-origin: https://www.egain.com
date: Thu, 24 Mar 2022 16:31:16 GMT
access-control-allow-credentials: true
server: Microsoft-IIS/10.0
x-powered-by: ASP.NET
request-context: appId=cid-v1:3d284f99-f285-495c-ac33-dedd7ecf1ac8

GET
H2

200

c.gif
c.clarity.ms/
Redirect Chain

https://c.clarity.ms/c.gif
https://c.bing.com/c.gif?CtsSyncId=2E5F68EBBBB7402F94E78FF18973AC84&RedC=c.clarity.ms&MXFR=30A6119D1D366DB53F4800EC1936633F
https://c.clarity.ms/c.gif?CtsSyncId=2E5F68EBBBB7402F94E78FF18973AC84&MUID=3280FA466E17611C35C0EB376F7C6036

42 B
369 B

27ms
27ms

Image
image/gif

52.142.114.2
MICROSOFT-CORP-MS...

General

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Show headers Download Go to Show image

Full URL: https://c.clarity.ms/c.gif?CtsSyncId=2E5F68EBBBB7402F94E78FF18973AC84&MUID=3280FA466E17611C35C0EB376F7C6036
Protocol: H2
Server: 52.142.114.2 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Microsoft-IIS/10.0 / ASP.NET
Resource Hash: 99c2917ee5b2a01459a923bdd1c676f15ee73b62b87f696e6735312d26f51e12

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 24 Mar 2022 16:31:16 GMT
last-modified: Fri, 18 Mar 2022 19:39:54 GMT
server: Microsoft-IIS/10.0
x-powered-by: ASP.NET
etag: "8120eaf0ff3ad81:0"
p3p: CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"
cache-control: private, no-cache, proxy-revalidate, no-store
accept-ranges: bytes
content-type: image/gif
content-length: 42

Redirect headers

pragma: no-cache
date: Thu, 24 Mar 2022 16:31:16 GMT
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref: Ref A: 029238702BEC45038BFADD0B5B43BDD2 Ref B: FRAEDGE1417 Ref C: 2022-03-24T16:31:17Z
x-powered-by: ASP.NET
x-cache: CONFIG_NOCACHE
p3p: CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"
location: https://c.clarity.ms/c.gif?CtsSyncId=2E5F68EBBBB7402F94E78FF18973AC84&MUID=3280FA466E17611C35C0EB376F7C6036
cache-control: private, no-cache, proxy-revalidate, no-store
content-length: 0

GET
H2 200 checkSession.html Show response
ebrain.egain.com/system/cb/cs/ Frame 35A4 1 KB
1 KB 156ms
156ms Document
text/html 35.162.119.34
AMAZON-02

General

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Show headers Download Go to

Full URL

https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

35.162.119.34 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-35-162-119-34.us-west-2.compute.amazonaws.com

Software

/ ARR/3.0

Resource Hash

137d7a5cdf8bb4cb16cc06d85672bf949a9a1701a64b53585992667c5667f3d2

Security Headers

Name	Value
Strict-Transport-Security	max-age=2592000
X-Content-Type-Options	nosniff

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/

Response headers

date: Thu, 24 Mar 2022 16:31:17 GMT
content-type: text/html
content-length: 764
cache-control: max-age=86400,private
content-encoding: gzip
last-modified: Thu, 24 Feb 2022 06:14:36 GMT
accept-ranges: bytes
vary: Accept-Encoding
x-powered-by: ARR/3.0
strict-transport-security: max-age=2592000
x-content-type-options: nosniff

POST
H2 204 collect Show response
f.clarity.ms/ 0
48 B 658ms
658ms XHR
text/plain 20.84.22.197
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL: https://f.clarity.ms/collect
Requested by: Host: f.clarity.ms
URL: https://f.clarity.ms/s/0.6.33/clarity.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 20.84.22.197 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Microsoft-IIS/10.0 / ASP.NET
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept: application/x-clarity-gzip
Referer: https://www.egain.com/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

access-control-allow-origin: https://www.egain.com
date: Thu, 24 Mar 2022 16:31:18 GMT
access-control-allow-credentials: true
server: Microsoft-IIS/10.0
x-powered-by: ASP.NET
request-context: appId=cid-v1:3d284f99-f285-495c-ac33-dedd7ecf1ac8

POST
H3 204 collect
www.google-analytics.com/g/ 0
17 B 16ms
16ms Ping
text/plain 2a00:1450:4001:808::200e
GOOGLE

General

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Show headers Download Go to

Full URL: https://www.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe3e0&_p=1228755932&sr=1600x1200&ul=en-us&cid=601695961.1648139476&dl=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Dkmai2-na%26amp%3Buid%3Da5f3ec1e-dbd0-ea11-a812-000d3a1b1316&dt=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&sid=1648139475&sct=1&seg=1&_s=2
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol: H3
Security: QUIC, , AES_128_GCM
Server: 2a00:1450:4001:808::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Golfe2 /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://www.egain.com/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

pragma: no-cache
date: Thu, 24 Mar 2022 16:31:21 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 204 collect Show response
f.clarity.ms/ 0
48 B 186ms
186ms XHR
text/plain 20.84.22.197
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL: https://f.clarity.ms/collect
Requested by: Host: f.clarity.ms
URL: https://f.clarity.ms/s/0.6.33/clarity.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 20.84.22.197 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Microsoft-IIS/10.0 / ASP.NET
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept: application/x-clarity-gzip
Referer: https://www.egain.com/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

access-control-allow-origin: https://www.egain.com
date: Thu, 24 Mar 2022 16:31:21 GMT
access-control-allow-credentials: true
server: Microsoft-IIS/10.0
x-powered-by: ASP.NET
request-context: appId=cid-v1:3d284f99-f285-495c-ac33-dedd7ecf1ac8

Verdicts & Comments Add Verdict or Comment

198 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

33 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
ebrain.egain.com/system	1969-12-31 23:59:59	Name: JSESSIONID Value: node05302ukycub4x1hpw1dmn631yw283925.node0
.bing.com/	1970-01-20 11:10:35	Name: MUID Value: 3280FA466E17611C35C0EB376F7C6036
.ws.zoominfo.com/	1970-01-20 10:34:35	Name: visitorId Value: e62597ff8317777286105db6a776123d9a316dca03cb32ee3cfb6856c4f9e68a
.egain.com/	1970-01-20 03:58:35	Name: _gcl_au Value: 1.1.1503932262.1648139476
.egain.com/	1970-01-20 19:20:11	Name: _ga_P0WWZ4WL9G Value: GS1.1.1648139475.1.1.1648139476.0
www.egain.com/	1969-12-31 23:59:59	Name: kickfire_api_session_cookie Value: 1
.egain.com/	1970-01-20 02:32:11	Name: initialTrafficSource Value: utmcsr=1on1\|utmcmd=email\|utmccn=kmai2-na
.egain.com/	1969-12-31 23:59:59	Name: __utmzzses Value: 1
.egain.com/	1970-01-20 19:20:11	Name: _ga Value: GA1.2.601695961.1648139476
.egain.com/	1970-01-20 01:50:25	Name: _gid Value: GA1.2.252082499.1648139476
.egain.com/	1970-01-20 01:48:59	Name: _gat_gtag_UA_15835029_4 Value: 1
.egain.com/	1970-01-20 01:48:59	Name: _gat_UA-15835029-4 Value: 1
www.egain.com/	1970-01-20 10:34:35	Name: EG-U-ID Value: C70e3d6070-58d0-4f2f-9a93-dd6148e252aa
www.egain.com/	1969-12-31 23:59:59	Name: EG-S-ID Value: D08a7b2ee6-a552-4d03-99f3-bda9240a18f3
.doubleclick.net/	1970-01-20 01:49:00	Name: test_cookie Value: CheckForPermission
.egain.com/	1970-01-20 01:50:25	Name: _uetsid Value: d3e57410ab8f11ecaf529b182c4d73bd
.egain.com/	1970-01-20 11:10:35	Name: _uetvid Value: d3e5e910ab8f11ec8a74d164197f19da
.linkedin.com/	1970-01-20 02:32:11	Name: UserMatchHistory Value: AQJuh-7Te0D6qQAAAX-8xJ3vWvNTrxW_y3BT2RvMFcgwQf8UOEiX0vbJxZ9O-Mdf4ztvmIdZQB0Dtw
.linkedin.com/	1970-01-20 02:32:11	Name: AnalyticsSyncHistory Value: AQI15MWCMLRN0gAAAX-8xJ3vgrYMGla9lqxOnltDovBNhiawGC94RYuoyl7mGOY9r5EfNYvLwCRYcnnsC4H50A
.ads.linkedin.com/	1969-12-31 23:59:59	Name: lang Value: v=2&lang=en-us
.linkedin.com/	1970-01-20 19:20:53	Name: bcookie Value: "v=2&17fbf164-ccad-4284-8748-14490721f717"
.linkedin.com/	1970-01-20 01:50:25	Name: lidc Value: "b=OGST06:s=O:r=O:a=O:p=O:g=2358:u=1:x=1:i=1648139476:t=1648225876:v=2:sig=AQEq0OtxYxXhHMKT_fgZQpj2kaAZgkIq"
.linkedin.com/	1969-12-31 23:59:59	Name: lang Value: v=2&lang=de-de
.www.linkedin.com/	1970-01-20 19:20:53	Name: bscookie Value: "v=1&20220324163116b13a6aaa-3dbc-4826-8489-81f013ff3b80AQGHRiMLgVapX9kA3rh0iPQhE91CzZK5"
.linkedin.com/	1970-01-20 19:19:11	Name: li_gc Value: MTswOzE2NDgxMzk0NzY7MjswMjEhTA3Fvi619RSTsAvyZxsYC3SVLFunMkPz4EgPRG4eEg==
.egain.com/	1970-01-20 10:34:35	Name: _clck Value: 1qm4l6x\|1\|f01\|0
.egain.com/	1970-01-20 01:50:25	Name: _clsk Value: mwyfcq\|1648139477261\|1\|1\|f.clarity.ms/collect
.c.bing.com/	1970-01-20 11:10:35	Name: SRM_B Value: 3280FA466E17611C35C0EB376F7C6036
ebrain.egain.com/	1970-01-20 01:59:04	Name: AWSALB Value: nOBA71wKpHY5Ldjt9STHqFS1fishmuBL5GNXFC0gUET1qb4cNiSQnsnAZ3glMBJTjpOjFHy/MaV1n/ysM1WswIuX9g98ThELtLNtJye3aJsGtnm5KRzVGYATv9lB
ebrain.egain.com/	1970-01-20 01:59:04	Name: AWSALBCORS Value: nOBA71wKpHY5Ldjt9STHqFS1fishmuBL5GNXFC0gUET1qb4cNiSQnsnAZ3glMBJTjpOjFHy/MaV1n/ysM1WswIuX9g98ThELtLNtJye3aJsGtnm5KRzVGYATv9lB
.c.clarity.ms/	1969-12-31 23:59:59	Name: SM Value: C
.clarity.ms/	1970-01-20 11:10:35	Name: MUID Value: 3280FA466E17611C35C0EB376F7C6036
.c.clarity.ms/	1970-01-20 01:49:00	Name: ANONCHK Value: 0

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
api.kickfire.com
bat.bing.com
c.bing.com
c.clarity.ms
cdn.printfriendly.com
d.adroll.com
ebrain.egain.com
egain.com
f.clarity.ms
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
px.ads.linkedin.com
px4.ads.linkedin.com
s.adroll.com
snap.licdn.com
stats.g.doubleclick.net
stats.sa-as.com
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googleadservices.com
www.googletagmanager.com
www.linkedin.com
13.107.42.14
13.32.121.33
13.82.107.234
172.217.23.98
18.200.67.101
20.84.22.197
209.128.119.150
209.128.92.239
2600:9000:2260:5000:6:9280:1080:93a1
2606:4700::6810:a852
2620:1ec:21::14
2620:1ec:c11::200
2a00:1450:4001:800::2002
2a00:1450:4001:808::200e
2a00:1450:4001:810::2003
2a00:1450:4001:813::2008
2a00:1450:4001:829::2003
2a00:1450:4001:82a::2004
2a00:1450:4001:830::200a
2a00:1450:400c:c06::9b
2a02:26f0:6c00::210:ba20
2a02:6ea0:c700::1
2a02:6ea0:c700::10
35.162.119.34
52.142.114.2
52.209.209.218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www.egain.com Open in urlscan Pro 13.82.107.234 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

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Detected technologies

Page Statistics

99 Requests

97 %HTTPS

58 %IPv6

19 Domains

29 Subdomains

25 IPs

4 Countries

1449 kBTransfer

3763 kBSize

33 Cookies

21 Outgoing links

Redirected requests

99 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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www.egain.com Open in urlscan Pro
13.82.107.234 Public Scan

Screenshot
Live screenshot

Full Image

99
Requests

97 %
HTTPS

58 %
IPv6

19
Domains

29
Subdomains

25
IPs

4
Countries

1449 kB
Transfer

3763 kB
Size

33
Cookies

99 HTTP transactions
0 data transactions