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helpdesk.retal.com.sa Open in urlscan Pro
52.2.152.116  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://helpdesk.retal.com.sa/
Effective URL: https://helpdesk.retal.com.sa/support/home
Submission: On July 23 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 10 IPs in 2 countries across 6 domains to perform 22 HTTP transactions. The main IP is 52.2.152.116, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.retal.com.sa.
TLS certificate: Issued by R3 on May 24th 2024. Valid for: 3 months.
This is the only time helpdesk.retal.com.sa was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 4 52.2.152.116 14618 (AMAZON-AES)
4 18.244.28.111 16509 (AMAZON-02)
1 18.239.50.51 16509 (AMAZON-02)
3 3.160.150.85 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
2 18.244.28.122 16509 (AMAZON-02)
1 99.84.9.37 16509 (AMAZON-02)
2 2 54.242.24.104 14618 (AMAZON-AES)
3 108.138.7.9 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
2 172.66.0.145 13335 (CLOUDFLAR...)
22 10
4    52.2.152.116 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-2-152-116.compute-1.amazonaws.com
helpdesk.retal.com.sa
4    18.244.28.111 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-244-28-111.cdg52.r.cloudfront.net
assets3.freshservice.com
assets9.freshservice.com
assets1.freshservice.com
1    18.239.50.51 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-239-50-51.ams58.r.cloudfront.net
assets7.freshservice.com
3    3.160.150.85 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-3-160-150-85.fra60.r.cloudfront.net
assets5.freshservice.com
assets6.freshservice.com
assets4.freshservice.com
1    2a00:1450:4001:80f::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
2    18.244.28.122 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-244-28-122.cdg52.r.cloudfront.net
assets8.freshservice.com
1    99.84.9.37 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-99-84-9-37.lhr62.r.cloudfront.net
fe-perf-assets.freshworks.com
2    54.242.24.104 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-242-24-104.compute-1.amazonaws.com
attachment.freshservice.com
3    108.138.7.9 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-138-7-9.fra56.r.cloudfront.net
retal.attachments.freshservice.com
2    2a00:1450:4001:802::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
2    172.66.0.145 (United States)

ASN13335 (CLOUDFLARENET, US)
rum.haystack.es
Apex Domain
Subdomains		 Transfer
15 freshservice.com
assets3.freshservice.com — Cisco Umbrella Rank: 95390
assets7.freshservice.com — Cisco Umbrella Rank: 93697
assets5.freshservice.com — Cisco Umbrella Rank: 94112
assets9.freshservice.com — Cisco Umbrella Rank: 93432
assets8.freshservice.com — Cisco Umbrella Rank: 93698
assets6.freshservice.com — Cisco Umbrella Rank: 93810
assets1.freshservice.com — Cisco Umbrella Rank: 94989
attachment.freshservice.com — Cisco Umbrella Rank: 111212
retal.attachments.freshservice.com
assets4.freshservice.com — Cisco Umbrella Rank: 96325
3 MB
4 retal.com.sa
helpdesk.retal.com.sa
145 KB
2 haystack.es
rum.haystack.es — Cisco Umbrella Rank: 55365
2 gstatic.com
fonts.gstatic.com
31 KB
1 freshworks.com
fe-perf-assets.freshworks.com — Cisco Umbrella Rank: 140695
71 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
1 KB
22 6
Domain Requested by
4 helpdesk.retal.com.sa 1 redirects helpdesk.retal.com.sa
3 retal.attachments.freshservice.com helpdesk.retal.com.sa
2 rum.haystack.es fe-perf-assets.freshworks.com
2 fonts.gstatic.com fonts.googleapis.com
2 attachment.freshservice.com 2 redirects
2 assets8.freshservice.com helpdesk.retal.com.sa
2 assets3.freshservice.com helpdesk.retal.com.sa
1 assets4.freshservice.com assets8.freshservice.com
1 assets1.freshservice.com helpdesk.retal.com.sa
1 assets6.freshservice.com helpdesk.retal.com.sa
1 fe-perf-assets.freshworks.com helpdesk.retal.com.sa
1 assets9.freshservice.com helpdesk.retal.com.sa
1 fonts.googleapis.com helpdesk.retal.com.sa
1 assets5.freshservice.com helpdesk.retal.com.sa
1 assets7.freshservice.com helpdesk.retal.com.sa
22 15

This site contains links to these domains. Also see Links.

Domain
retal.com.sa
www.freshworks.com
support.freshservice.com
Subject Issuer Validity Valid
helpdesk.retal.com.sa
R3		 2024-05-24 -
2024-08-22		 3 months crt.sh
*.freshservice.com
Amazon RSA 2048 M01		 2023-09-22 -
2024-10-20		 a year crt.sh
upload.video.google.com
WR2		 2024-07-01 -
2024-09-23		 3 months crt.sh
*.freshworks.com
Amazon RSA 2048 M03		 2024-06-14 -
2025-07-12		 a year crt.sh
*.gstatic.com
WR2		 2024-07-01 -
2024-09-23		 3 months crt.sh
haystack.es
WE1		 2024-07-23 -
2024-10-21		 3 months crt.sh
*.attachments.freshservice.com
Amazon RSA 2048 M02		 2024-01-31 -
2025-02-28		 a year crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.retal.com.sa/support/home
Frame ID: 8CCEF1AD34D2E303134B241DFF3C6F5A
Requests: 21 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Support : Retal Urban Development

Page URL History Show full URLs

  1. https://helpdesk.retal.com.sa/ HTTP 302
    https://helpdesk.retal.com.sa/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

22
Requests

91 %
HTTPS

18 %
IPv6

6
Domains

15
Subdomains

10
IPs

2
Countries

2823 kB
Transfer

5175 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.retal.com.sa/ HTTP 302
    https://helpdesk.retal.com.sa/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 11
  • https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjIwMDQ4MDY4ODMsImRvbWFpbiI6InJldGFsLmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.G_BR9vq4a8CRC8bKZ1K_6fRb4V_NdY1P67s4GdQWFvQ HTTP 302
  • https://retal.attachments.freshservice.com/data/helpdesk/attachments/production/22004806883/original/%20%C2%A6%20%C2%A6%20%C2%BA%20%C2%A6%20%20%C2%A6%20%C2%AC%20%C2%BA%20%C3%A4.png?Expires=1721775567&Signature=aIEf4QtpNq6RoUJgHuB41ycOceJOCJfCaDMlHRBZsyvcYgRU5GjeBUFgPjNOyQdnGr~Ajk4DaH6XVl4R8WF62IVlfOx58Ysogpfkh6ruPr7Sd2ftwy6H195UEe15MRGZOhXu1QCAdZ5a2aAcm1iewAiT6EjHBJYhCb4GSdpo-rYe8ECLFxpIUqEjPEnd3VWVTVNuZ6SkGegEm-dFVzJQOeE0Xa1Kxc9iyq-NfKYnn36-tHxhfrMotdZuJJjp9ndqsWLOBSSjsatqaXMM~SNH8Iq5Xg3ldVKc3-e8DvYZsjCw-IG30sjw8SL~jw1CjDlhkIqWvUpAQQxn~5XGPcwZdA__&Key-Pair-Id=APKAIPHBXWY2KT5RCMPQ
Request Chain 14
  • https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjIwMDQ4MDY4NzUsImRvbWFpbiI6InJldGFsLmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.a-ihMtOsjpXo_PFZjP7O4VcTISUIuM3Tjiws-ptW5I0 HTTP 302
  • https://retal.attachments.freshservice.com/data/helpdesk/attachments/production/22004806875/original/Header%20---_BAHND2022-06%20copy%203.jpg?Expires=1721775567&Signature=VpxiWzMmPelM9cDZ5jq22aAR8vAVIhQXFvoGm7UOrzl0vM8rgVknOeLBDmpSnYX6pvbgRFmCYanTbhftiRF1N~2YQL8yvjC0VM--c2QoK-0A42ZtyAncJR0Dp9g~1dd8v9cc9D0D5wtRGN8nixV8ouo297EGuWkL927yy3YxX3Nw7x6f16lFGuSrXkTEsnJAd6B-Ov~tnrM-EYzhnYU70agpOk6G-EPCQwUvMCzLp~NLc17QqMB9WvR4D832T9h1EMSrixpWsraDcK9Fxm-UGosfUTZ0hnAN4XzE-1GKviCMKpQfjusKsUF9TWz4sR9QaI3QmO7ct6~6cibtRVhKXw__&Key-Pair-Id=APKAIPHBXWY2KT5RCMPQ

22 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request home
helpdesk.retal.com.sa/support/
Redirect Chain
  • https://helpdesk.retal.com.sa/
  • https://helpdesk.retal.com.sa/support/home
126 KB
37 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://helpdesk.retal.com.sa/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.2.152.116 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-2-152-116.compute-1.amazonaws.com
Software
fwe /
Resource Hash
b93441d7a1cb4fa71042f44d64496028bbfeb597d27b5cc04dc7aea06adbc963
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, no-store
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Tue, 23 Jul 2024 22:57:26 GMT
etag
W/"b93441d7a1cb4fa71042f44d64496028"
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-download-options
noopen
x-envoy-upstream-service-time
104
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
true
x-permitted-cross-domain-policies
none
x-ratelimit-remaining
499
x-ratelimit-total
500
x-ratelimit-used-currentrequest
1
x-request-id
a36f059d-8351-9bda-b092-987f4d446ee9
x-runtime
0.095654
x-trace-id
00-d0c5e332ca7e92105d54e41582a353f2-5a87cd0e9ae0d0b7-01
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store
content-type
text/html; charset=utf-8
date
Tue, 23 Jul 2024 22:57:26 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://helpdesk.retal.com.sa/support/home
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-download-options
noopen
x-envoy-upstream-service-time
15
x-frame-options
SAMEORIGIN
x-permitted-cross-domain-policies
none
x-request-id
fe601531-c738-9d65-b0ff-8a9d0534ec56
x-runtime
0.011224
x-trace-id
00-32dd7c380cc70a3a337ff53d9414dc96-4c9cf50eec191206-01
x-xss-protection
1; mode=block
i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
assets3.freshservice.com/assets/cdn/ 		10 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets3.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by
Host: helpdesk.retal.com.sa
URL: https://helpdesk.retal.com.sa/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.28.111 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-28-111.cdg52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

Referer
https://helpdesk.retal.com.sa/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

x-amz-version-id
bTg_8tQj0ltzRpVjOmuzOT_PUTPs0qXD
content-encoding
gzip
via
1.1 8d026ccac4c91208a8ba78f703fe9354.cloudfront.net (CloudFront)
date
Fri, 19 Jul 2024 01:28:30 GMT
x-amz-cf-pop
CDG52-P5
age
5592309
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:58:04 GMT
server
AmazonS3
etag
W/"2ec07a935c2a4197981dd0f586028437"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=31557600
x-amz-cf-id
OkZhziO_61p05lsWQZ9QzyZjnQ8Fs6CYA-8CLwSW2aSf-RkHpTzFNg==
expires
Sat, 19 Nov 2022 14:58:03 GMT
en-portal-a095f8de28881b7efc884aeac498e69498f964a86b24375221ea34ffabc94f62.js
assets7.freshservice.com/assets/cdn/i18n/ 		58 KB
16 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets7.freshservice.com/assets/cdn/i18n/en-portal-a095f8de28881b7efc884aeac498e69498f964a86b24375221ea34ffabc94f62.js
Requested by
Host: helpdesk.retal.com.sa
URL: https://helpdesk.retal.com.sa/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.239.50.51 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-239-50-51.ams58.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a095f8de28881b7efc884aeac498e69498f964a86b24375221ea34ffabc94f62

Request headers

Referer
https://helpdesk.retal.com.sa/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Fri, 07 Jun 2024 11:39:45 GMT
content-encoding
gzip
via
1.1 3ab47e7bb911be04b665845f18319950.cloudfront.net (CloudFront)
x-amz-version-id
hh0icSzYzroI20NmLuO9vpCvUr0FkXZ9
x-amz-cf-pop
AMS58-P3
age
4015063
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
15978
last-modified
Fri, 07 Jun 2024 09:57:25 GMT
server
AmazonS3
etag
"dab40b5be145b026690ae8f92b234907"
content-type
application/javascript
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
HXdyEOeZqHbNruMLdurA5ET_JWSds14ZWIeuF1f0Qn05n16JvO4ZRA==
expires
Sat, 07 Jun 2025 15:57:23 GMT
theme.css
helpdesk.retal.com.sa/support_v2/ 		681 KB
102 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://helpdesk.retal.com.sa/support_v2/theme.css?v=FS281685438485
Requested by
Host: helpdesk.retal.com.sa
URL: https://helpdesk.retal.com.sa/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.2.152.116 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-2-152-116.compute-1.amazonaws.com
Software
fwe /
Resource Hash
dc63049472b58666e1b9737c54b7b69b01010b4238599e7ef23d533759d497da
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk.retal.com.sa/support/home
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 23 Jul 2024 22:57:27 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
content-encoding
gzip
x-permitted-cross-domain-policies
none
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
status
200 OK
x-envoy-upstream-service-time
26
x-xss-protection
1; mode=block
x-request-id
f9879f0f-620a-9517-b112-ab2890401022
x-trace-id
00-c1e958897d71d949d00abe67a1cd48af-6e47ec72f2933555-01
x-runtime
0.021554
referrer-policy
strict-origin-when-cross-origin
server
fwe
etag
W/"dc63049472b58666e1b9737c54b7b69b"
x-download-options
noopen
x-frame-options
SAMEORIGIN
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
content-type
text/css; charset=utf-8
cache-control
max-age=5259492, public
csat-response-3ed2c9696d87e1394ded48676153600c726c714f72cbe80f11c215cb5c6cbb40.css
assets5.freshservice.com/assets/cdn/ 		38 KB
7 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets5.freshservice.com/assets/cdn/csat-response-3ed2c9696d87e1394ded48676153600c726c714f72cbe80f11c215cb5c6cbb40.css
Requested by
Host: helpdesk.retal.com.sa
URL: https://helpdesk.retal.com.sa/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.160.150.85 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-160-150-85.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
3ed2c9696d87e1394ded48676153600c726c714f72cbe80f11c215cb5c6cbb40

Request headers

Referer
https://helpdesk.retal.com.sa/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Fri, 14 Jun 2024 07:54:03 GMT
content-encoding
gzip
via
1.1 256cd380c9790a2b71d68709829caa18.cloudfront.net (CloudFront)
x-amz-version-id
Pm6hVHwGotCFUCKahQFXJpNPSrhzmlFz
x-amz-cf-pop
FRA60-P7
age
3423805
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
6853
last-modified
Fri, 14 Jun 2024 04:31:41 GMT
server
AmazonS3
etag
"ba14a55284b509d7df9047e9dd1f246f"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
bavyHRGGocldjg47OltuACarz9yimI72F2TfxAfCECf0Rx2WRG23bw==
expires
Sat, 14 Jun 2025 10:31:40 GMT
css2
fonts.googleapis.com/ 		7 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Requested by
Host: helpdesk.retal.com.sa
URL: https://helpdesk.retal.com.sa/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
31d196afc7bf97b61be0a9881f623b3b8a7b56d4b0c08c6b78c37ce92d7827b2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://helpdesk.retal.com.sa/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

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General
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2 MB
2 MB 		Image
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Full URL
https://retal.attachments.freshservice.com/data/helpdesk/attachments/production/22004806875/original/Header%20---_BAHND2022-06%20copy%203.jpg?Expires=1721775567&Signature=VpxiWzMmPelM9cDZ5jq22aAR8vAVIhQXFvoGm7UOrzl0vM8rgVknOeLBDmpSnYX6pvbgRFmCYanTbhftiRF1N~2YQL8yvjC0VM--c2QoK-0A42ZtyAncJR0Dp9g~1dd8v9cc9D0D5wtRGN8nixV8ouo297EGuWkL927yy3YxX3Nw7x6f16lFGuSrXkTEsnJAd6B-Ov~tnrM-EYzhnYU70agpOk6G-EPCQwUvMCzLp~NLc17QqMB9WvR4D832T9h1EMSrixpWsraDcK9Fxm-UGosfUTZ0hnAN4XzE-1GKviCMKpQfjusKsUF9TWz4sR9QaI3QmO7ct6~6cibtRVhKXw__&Key-Pair-Id=APKAIPHBXWY2KT5RCMPQ
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Software
AmazonS3 /
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Request headers

Referer
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User-Agent
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Response headers

x-amz-version-id
I.BvVWVq_oZDZ6Dosl2Hy30ZW.NpJg1Q
date
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via
1.1 6c2674fb15c38f5458794dd680986b8e.cloudfront.net (CloudFront)
last-modified
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server
AmazonS3
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x-content-type-options
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General
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Full URL
https://fonts.gstatic.com/s/roboto/v30/KFOmCnqEu92Fr1Mu4mxK.woff2
Requested by
Host: fonts.googleapis.com
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H2
Security
TLS 1.3, , AES_128_GCM
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Referer
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
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content-security-policy-report-only
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cross-origin
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content-length
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x-xss-protection
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server
sffe
cross-origin-opener-policy
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report-to
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fonts.gstatic.com/s/roboto/v30/ 		15 KB
16 KB 		Font
General
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https://fonts.gstatic.com/s/roboto/v30/KFOlCnqEu92Fr1MmWUlfBBc4.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Protocol
H2
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Request headers

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User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
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content-security-policy-report-only
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cross-origin
alt-svc
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x-xss-protection
0
last-modified
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server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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content-type
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access-control-allow-origin
*
cache-control
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accept-ranges
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*
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helpdesk.retal.com.sa/assets/portal_v2/ 		5 KB
6 KB 		Font
General
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Full URL
https://helpdesk.retal.com.sa/assets/portal_v2/glyphs-portal_256722feaca29ac72101a869c895ca14.woff2
Requested by
Host: helpdesk.retal.com.sa
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Protocol
H2
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fwe /
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Referer
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Response headers

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last-modified
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nel
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server
fwe
etag
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report-to
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application/octet-stream
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expires
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analytics
rum.haystack.es/freshservice/ 		0
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General
Check archive.org
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Full URL
https://rum.haystack.es/freshservice/analytics
Requested by
Host: fe-perf-assets.freshworks.com
URL: https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.5.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
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Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://helpdesk.retal.com.sa/
x-auth-token
eb1e72921be822802ec8465f4fabd13b
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Content-type
application/json

Response headers

date
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strict-transport-security
max-age=0
cf-cache-status
DYNAMIC
nel
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alt-svc
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x-trace-id
00-be982f778ad778fc060b6e8d1bdd00bc-b2b67410789eae8b-00
server
cloudflare
vary
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report-to
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x-fw-ratelimiting-managed
true
access-control-allow-origin
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x-ratelimit-remaining
60504
access-control-allow-credentials
true
cf-ray
8a7f450cb9f86a73-TXL
analytics
rum.haystack.es/freshservice/ 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshservice/analytics
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.66.0.145 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type,x-auth-token
Access-Control-Request-Method
POST
Origin
https://helpdesk.retal.com.sa
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
X-Requested-With,X-Auth-Token,Content-Type,Accept,Origin
access-control-allow-methods
OPTIONS,POST
access-control-allow-origin
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access-control-max-age
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alt-svc
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cf-cache-status
DYNAMIC
cf-ray
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nel
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report-to
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server
cloudflare
strict-transport-security
max-age=0
x-envoy-upstream-service-time
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MicrosoftTeams-image_%282%29.png
retal.attachments.freshservice.com/data/helpdesk/attachments/production/22000556539/fav_icon/ 		925 B
1 KB 		Other
General
Check archive.org
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Full URL
https://retal.attachments.freshservice.com/data/helpdesk/attachments/production/22000556539/fav_icon/MicrosoftTeams-image_%282%29.png?Expires=1722380246&Signature=Yp~Wv9VrHc575jWDZ8il5o2ctoJwvVsAtq1T0N9WQGqXrj1R-IRbuTEW~INmrGTbIEEmcMFB1olB0Jeg9OieDZkos9bi8E~dls8cP2BfSTsefVn6CfNb5pqIiYw9v91vPsWsNTvlZEpI7z~4LmVcFXVCvQekRTSZ6LGrZUMaTkzSAiHm9y7Jw7zJV5cKREdrvHph9DhoAELZasTKAQBnAayWDDuR7FtTiy~KA~R1g~raZTSS7blm0qpi3BabZP4wZkBeZhDewxLR4hsep-GduZO5~vdLWQRXWZKfcMUjXintukmGf--Kq0DwgBDF14FvV7lF9hYT2rweVMZO7zDW8g__&Key-Pair-Id=APKAIPHBXWY2KT5RCMPQ
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.7.9 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-7-9.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2c821c8f411ff2b584a539f31267a2addbe85d9379ffd6c6336a5a1adb42e6f7

Request headers

Referer
https://helpdesk.retal.com.sa/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

x-amz-version-id
1jl0TM.3UhnwJUZ9PKlyzV0C66n4OP77
date
Tue, 23 Jul 2024 22:57:30 GMT
via
1.1 6c2674fb15c38f5458794dd680986b8e.cloudfront.net (CloudFront)
last-modified
Tue, 07 Feb 2023 13:45:43 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P6
x-amz-server-side-encryption
AES256
etag
"6fbb884fe99d1720732fe861d7cde958"
vary
Accept-Encoding
x-cache
RefreshHit from cloudfront
content-type
image/png
x-amz-replication-status
COMPLETED
accept-ranges
bytes
content-length
925
x-amz-cf-id
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Verdicts & Comments Add Verdict or Comment

240 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| portal object| I18n object| MODULE_NAME_PATTERN object| customTranslations object| PORTAL object| FEATURES object| TEMP_FLAGS object| LOGIN object| HOME_DATA object| PAGE_DATA object| ASSET_PATH object| EOB_EOF_DATA object| DATE_FORMATS object| NOTIFICATIONS_DATA string| TICKET_SITE_KEY object| ALLOWED_ATTACHMENT_TYPES object| SEC_KEYS object| LAB_URL_LIST object| CLOUD_INTEGRATIONS string| BUSINESS_RULES_CDN string| CSAT_RESPONSE_CDN string| ITIL_ASSET_ASSOCIATION_CDN object| UTIL_DATA object| CUSTOM_PAGES boolean| isPortalDesignerEnabled number| HTTP_STATUS string| API_V2_PATH object| SIGNUP object| WS_SVG_ICONS function| _classCallCheck function| _defineProperties function| _createClass function| FSAccordian function| AppMenuActions function| FSAttachments function| FSToastr function| SideModalActions function| TabMenu function| triggerFroalaImageEvent function| portalHeader function| replaceCustomTemplates function| setPageConfigs function| redirectToV1Layout function| redirectToAgentPortal function| announcementDetail function| announcementsList function| closeSideModal function| articleView function| ArticlesList function| articlesList function| clearArticlesList function| CatalogList function| catalogList function| destroyCatalogList function| catalogImgErr function| clearChangeList function| home function| Login function| login function| notFound function| passwordReset function| portalSearch function| portalSearchPage function| closePortalSearch function| ProfileEdit function| profileEdit function| detachUserAssetsTabEvent function| ServiceRequestCatalog function| serviceRequest function| clearBusinessRules function| Signup function| signup function| solutionHome function| destroySolutionHome function| clearTicketList function| ticketNew function| closeAssociateAsset function| ticketShow function| detachEventListeners function| assoAssetInit function| updateAssetCount function| getSelectedAsset function| addEventRmvAsset function| showFlashMessages function| unescapeHtml function| setPageName function| mimicPageChange function| hasAccess function| updateNavStatus function| executeTimeAgo function| roundToTwo function| getFileSize function| performServerCall function| handleError function| shift function| unique_code function| fsImageHandler function| conv_imgerror function| setRandomId function| debounce function| Template function| getQueryString function| getServiceItemLocations function| frameLocationLFOptions function| getParameterByName function| invokeFroala function| getTimeFormat function| getDateFormat function| getTime function| addSwitchPortalMenuEvent function| escapeHtml function| moveArrayElement function| uuid function| findValueFromPath function| customTranslate function| isCardVisible function| toISOString function| initGlobalMethods function| imageTagConstructor function| setAria function| toggleAria function| triggerFSEvent function| triggerEvent function| DateInterval function| getFormatedDate function| PortalTabs function| isValidEmail function| showNumFieldErrorMessage function| iFrameRequest object| custom_helper function| $t function| NestedField function| $H object| SimpleSwitch function| Sticky function| FSModal function| FsPageless function| FsPopover object| DEFAULT_TOOLTIP_CONFIG function| FsTooltip function| FsPagination object| DEFAULT_POWER_SELECT_CONFIG function| PowerSelect object| API_URLS object| API_DATA_KEYS object| FS_DATE_FORMATS object| FROALA_OPTIONS object| LOGIN_FORM_VALIDATION object| FORGOT_FORM_VALIDATION object| MENU_ENTRIES object| REQUEST_MENU object| NAV_PAGE_MAP object| CARDS object| initialCardsArray object| PAGE_URLS number| PROMISE_TIMEOUT object| CURR_PAGE_CONTEXT number| CURR_RANDOM number| ATTACHMENT_LIMIT number| TIME_CONSTANT object| GLOBAL_SEARCH boolean| CUSTOM_EVENTS_ON_JQUERY string| ATTACHMENT_LIMIT_INFO object| EMAIL_REGEX object| PAGE_NAME object| UNAUTH_PAGES object| EXCL_UNAUTH object| CLOUD_CONSTANT object| V2_SKINNED_PAGE_TOKENS object| APPROVALS_STATUSES object| APPROVAL_TYPES object| PAGINATE_CALLBACKS number| MINI_PARA_CHAR_LIMIT object| WORKSPACE_IDS object| SR_TYPES object| LAYOUT_TEMPLATES object| PAGES_TEMPLATES object| PARTIALS object| DOC_BODY object| PAGE_MAIN function| Router boolean| FWAnalyticsSequentialPageLoad function| approvalList object| CHANGE_SORT function| changeList object| TICKET_SORT function| ticketList function| addCCPopover function| incidentDynamicSections function| requesterFieldBuilder function| serviceRequestUpdate function| InitiateAddPeople function| shareTicketModal function| ticketExport object| DEAFULT_TICKET_BUILDER_OPTIONS function| TicketFieldsBuilder function| ticketForm function| ticketUpdate function| getParams function| unescapeHTMLEntities object| NORMAL_KEY_TARGETS object| KEYS function| a11yFocusHelper object| CcFieldUtils object| FSEVENTS object| DEFAULT_EVENT_OPTS object| DateUtils object| GLOBAL_CONTEXT_FOR_TEMPLATES object| COMPONENT_TEMPLATES number| version string| _partial object| PortalFormBuilder object| SolutionUtils function| DatePicker function| DatePickerDay function| CalendarButtonInput function| TimePicker function| $ function| jQuery object| $LAB object| Handlebars function| FroalaEditor object| HBSUtils object| HandlebarsTemplates function| page function| Minigrid object| ALL_CARDS object| NAV_MENU object| portalUtils object| A11yFocusHelper function| ParentChildAutoFillHelper function| ExtRequestedForLookup object| analyticsCollectorConfig object| FW_RUM number| ANALYTICS_INTERFACE_HISTORY_LENGTH function| parcelRequire object| FW_RUM_SSR_ADAPTER string| href string| pathname object| fsCryptoJS

4 Cookies

Domain/Path Name / Value
helpdesk.retal.com.sa/ Name: _x_m
Value: x_c
helpdesk.retal.com.sa/ Name: _x_d
Value: x_3
helpdesk.retal.com.sa/ Name: _x_w
Value: 14.1
helpdesk.retal.com.sa/ Name: _itildesk_session
Value: S3ZBdUFiMTI2K21uNmRxcnIrUFZGZmdCYVpWSm1lNDFxQlRkOG4xUXZsZDhnQWhrWUprNDJCZDBZMzdUVUZocHZTWGh6QnpCellUdU9zQW82WEpwOFFCTWRybW5CaW04SXpyYW9aOXhiUSs0RldYU1o1dXV2SkFGQThWUURTK25vVXlYYXBQZWF4b3M2TGNzdjVsUlhRaGpBblpHRDhrbHprbWc4WmhKd21uSElJby9heGc2MDhON2JMNWI4b045LS1iUkJudklVY2R3SlViNkloK2hoRi9RPT0%3D--eb8ac6f7456354bc138501ebae4bcab3cb51e03f

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshservice.com
assets3.freshservice.com
assets4.freshservice.com
assets5.freshservice.com
assets6.freshservice.com
assets7.freshservice.com
assets8.freshservice.com
assets9.freshservice.com
attachment.freshservice.com
fe-perf-assets.freshworks.com
fonts.googleapis.com
fonts.gstatic.com
helpdesk.retal.com.sa
retal.attachments.freshservice.com
rum.haystack.es
108.138.7.9
172.66.0.145
18.239.50.51
18.244.28.111
18.244.28.122
2a00:1450:4001:802::2003
2a00:1450:4001:80f::200a
3.160.150.85
52.2.152.116
54.242.24.104
99.84.9.37
2c821c8f411ff2b584a539f31267a2addbe85d9379ffd6c6336a5a1adb42e6f7
31d196afc7bf97b61be0a9881f623b3b8a7b56d4b0c08c6b78c37ce92d7827b2
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a20dacb9aea471c469cdb41f94af101ff79e4f7501f86e54e4e441f6fd2c03c4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