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 * Blog
 * Careers
 * Client Portal
 * 
 * Search for:

 * Digital
 * Solutions
   * Agent / Broker Solutions
     * Producer Development
     * Account Manager Training
     * Small Business Management
     * Policy Servicing
       * Policy Insights
     * Employee Benefits
     * Contingency Management
   * Carrier / MGA Solutions
     * Advisory and Consulting Services
       * Digital / CX Transformation
       * Vendor Selection
     * Management Consulting
     * Underwriting Assistance / Support
     * Distribution Optimization
 * Services
   * Business Process Management
     * Submission-to-Issue
     * Policy Servicing
     * Claims Handling
     * Renewal
     * Accounting
     * Quality Assurance
   * Operations Optimization
     * Operations Diagnostic
     * Lean Process Mapping
     * Custom Solutions
   * Talent Performance
     * Employee Performance
     * High-Performing Teams
     * Leadership Effectiveness
   * Analytics
     * Executive Insights
     * Policy Insights
     * Carrier Insights
 * Events
 * Our Clients
 * Corporate
 * Contact Us
 * Careers
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INTRODUCING THE POWER OF INTEGRATED OPERATIONS


INSURANCE SOLUTIONS DESIGNED FOR YOU

Delivering the business outcomes your organization needs to grow and thrive in
today’s industry.
CARRIERS

Streamline operations to shrink expense ratios and improve customer experience.

Learn More
MGAs

Utilize best-in-class service and analytics to exceed customer expectations and
premium goals.

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WHOLESALERS

Connect agents and markets with the competitive speed and industry insight you
need to thrive.

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RETAIL AGENTS

Exceed production targets through differentiated sales techniques and improved
servicing.

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SOLUTIONS

We help you execute your most complex business objectives with solutions
designed to boost performance, productivity, and profitability.
Less More


NEW BUSINESS

Accelerate growth by improving sales performance and streamlining sales and
service.


RENEWALS

Increase retention rates through best-in-class renewals management.


CLAIMS

Win client loyalty with responsive, rapid claims management.


ACCOUNTING

Gain a trusted partner with automation capabilities to assure accurate billing
and revenue capture.


POLICY SERVICING

Improve the customer experience while reducing the cost of policy servicing.


CUSTOM SOLUTIONS

Tackle challenges unique to your insurance organization, including growth,
profitability, and scale.

SOLUTIONS


SPECIALIZED SOLUTIONS

IX CENTER

The Insurance Experience Center (IX Center) provides world-class service levels
to manage your small commercial accounts, customer care and shared service
centers.

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EMPLOYEE BENEFITS

Meet the demand for high-touch customer service in your EB practice. Increase
speed and differentiate as we improve your processes and reduce your
administrative workload.

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Growth Solutions

For insurance agencies and carriers, Growth Solutions boosts the performance of
sales teams through training and strategies that enhance differentiation and
profitability.

Learn More


RETHINK OPERATIONS


Operations can be a complex challenge for your business—but it also has the
potential to drive profitable growth. Learn how ReSource Pro partners with
insurance organizations to transform operations into a powerhouse of efficiency,
productivity, and profitability.

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NEWS


ANUJ JAIN, VP, CARRIER PRACTICE, SPEAKS WITH AM BEST TV

November 22, 2021

Anuj Jain discusses how insurers have become more flexible and open to new
business arrangements that will help them better handle labor shortage, growing
competition, and economic developments.

Continue reading


EVENTS

We'd love to meet you at the next industry event you attend! Check our calendar
and see if we can connect.

2021 American Property Casualty Insurance Association Annual Meeting
October 31-November 2, 2021


See all events


BLOG POSTS


5 CRITICAL DIGITAL ENGAGEMENT CAPABILITIES FOR P&C INSURERS

As the insurance industry enters a post-pandemic, digital-first era, property
and casualty carriers that fail to adopt an effective digital engagement
program, especially one that integrates proactive communication, risk falling
behind....

by Deb Smallwood and Karen Furtado
November 18, 2021November 18, 2021
Continue reading


THE NEED FOR PROACTIVE DIGITAL ENGAGEMENT IN INSURANCE

Today, customer expectations have overwhelmingly shifted to digital. The number
of people who want all communications via paper or voice is rapidly dwindling,
as the majority of the population uses messaging platforms and social media
every day and are adept at all manner of mobile and online interactions....

by Deb Smallwood and Karen Furtado
November 11, 2021November 11, 2021
Continue reading


LET'S START RETHINKING YOUR OPERATIONS

CONTACT US

SOLUTIONS

 * Services
 * Specialized Solutions

SERVICES

 * Business Process Management
   * Overview
   * Submission-to-Issue
   * Policy Servicing
   * Claims Handling
   * Renewal
   * Accounting
   * Quality Assurance
 * Operations Optimization
   * Overview
   * Operations Diagnostic
   * Lean Process Mapping
   * Custom Solutions
 * Talent Performance
   * Overview
   * Employee Performance
   * High-Performing Teams
   * Leadership Effectiveness
 * Analytics
   * Overview
   * Executive Insights
   * Policy Insights
   * Carrier Insights

CORPORATE

 * About Us
 * Management Team
 * Our Clients
 * Events
 * Careers
 * Resources
 * In the News
 * Blog

INSURANCE MARKETS

 * Carrier
 * MGA
 * Wholesaler
 * Retail Agent

CORPORATE HEADQUARTERS

60 East 42nd Street
Suite 1500
New York, NY 10165
1-888-577-7552

© 2021 ReSource Pro
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