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Submission: On December 21 via api from NZ — Scanned from AU
Effective URL: https://auspost.com.au/privacy
Submission: On December 21 via api from NZ — Scanned from AU
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* DOWNLOAD OUR MOBILE APP
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* USE A 24/7 PARCEL LOCKER
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* COLLECT YOUR PARCEL FROM A POST OFFICE
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* HAVE YOUR PARCEL LEFT IN A SAFE PLACE
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* REDIRECT PARCELS IN TRANSIT
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* USE A PO BOX FOR PARCEL DELIVERIES
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* MAIL2DAY NOTIFICATIONS
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* FREE PO BOXES FOR SYDNEY'S HOMELESS
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Conditions
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Rewards
* POST OFFICE BOX REWARDS TERMS AND CONDITIONS
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Rewards
* POST OFFICE BOX REWARDS PRIVACY NOTICE
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* MANAGE JUNK MAIL
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* Buy online
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* CHRISTMAS SENDING DATES
* Print postage labels
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* PRINT POSTAGE LABELS
* Calculate postage
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* CALCULATE POSTAGE
* Delivery times & service updates
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* DELIVERY TIMES & SERVICE UPDATES
* Send within Australia Arrow to indicate more links
* Left arrow to indicate to go back Back to Sending
* SEND WITHIN AUSTRALIA
* Delivery speeds & coverage
* Left arrow to indicate to go back Back to Send within Australia
* DELIVERY SPEEDS & COVERAGE
* Standard parcel delivery (Parcel Post)
* Left arrow to indicate to go back Back to Send within Australia
* STANDARD PARCEL DELIVERY (PARCEL POST)
* Next day parcel delivery (Express Post) Arrow to indicate more links
* Left arrow to indicate to go back Back to Send within Australia
* NEXT DAY PARCEL DELIVERY (EXPRESS POST)
* Express Post guarantee
* Left arrow to indicate to go back Back to Next day parcel
delivery (Express Post)
* EXPRESS POST GUARANTEE
* Express Post Platinum
* Left arrow to indicate to go back Back to Next day parcel
delivery (Express Post)
* EXPRESS POST PLATINUM
* Express Post Saturday delivery
* Left arrow to indicate to go back Back to Next day parcel
delivery (Express Post)
* EXPRESS POST SATURDAY DELIVERY
* Optional extras (domestic)
* Left arrow to indicate to go back Back to Send within Australia
* OPTIONAL EXTRAS (DOMESTIC)
* Compare domestic letter services Arrow to indicate more links
* Left arrow to indicate to go back Back to Send within Australia
* COMPARE DOMESTIC LETTER SERVICES
* Regular letters
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services
* REGULAR LETTERS
* Priority letters
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services
* PRIORITY LETTERS
* Express Post letters
* Left arrow to indicate to go back Back to Compare domestic letter
services
* EXPRESS POST LETTERS
* Registered Post letters
* Left arrow to indicate to go back Back to Compare domestic letter
services
* REGISTERED POST LETTERS
* Domestic letter with tracking
* Left arrow to indicate to go back Back to Compare domestic letter
services
* DOMESTIC LETTER WITH TRACKING
* Send a parcel with a 24/7 Parcel Locker
* Left arrow to indicate to go back Back to Send within Australia
* SEND A PARCEL WITH A 24/7 PARCEL LOCKER
* Send overseas Arrow to indicate more links
* Left arrow to indicate to go back Back to Sending
* SEND OVERSEAS
* International Economy
* Left arrow to indicate to go back Back to Send overseas
* INTERNATIONAL ECONOMY
* International Standard
* Left arrow to indicate to go back Back to Send overseas
* INTERNATIONAL STANDARD
* International Express
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* INTERNATIONAL EXPRESS
* International Courier
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* INTERNATIONAL COURIER
* Registered Post International
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* REGISTERED POST INTERNATIONAL
* Features & extras
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* FEATURES & EXTRAS
* International zones
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* INTERNATIONAL ZONES
* Customs forms & regulations Arrow to indicate more links
* Left arrow to indicate to go back Back to Send overseas
* CUSTOMS FORMS & REGULATIONS
* Electronic Advance Data (EAD)
* Left arrow to indicate to go back Back to Customs forms &
regulations
* ELECTRONIC ADVANCE DATA (EAD)
* Satchels & packaging Arrow to indicate more links
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* SATCHELS & PACKAGING
* View all packaging options
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* VIEW ALL PACKAGING OPTIONS
* Packaging hints & tips
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* PACKAGING HINTS & TIPS
* Prepaid satchels & envelopes
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* PREPAID SATCHELS & ENVELOPES
* Flat rate satchels
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* FLAT RATE SATCHELS
* eBay satchels and boxes Arrow to indicate more links
* Left arrow to indicate to go back Back to Satchels & packaging
* EBAY SATCHELS AND BOXES
* Terms and Conditions
* Left arrow to indicate to go back Back to eBay satchels and boxes
* TERMS AND CONDITIONS
* Check sending guidelines Arrow to indicate more links
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* CHECK SENDING GUIDELINES
* Size & weight guidelines
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* SIZE & WEIGHT GUIDELINES
* International post guide
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* INTERNATIONAL POST GUIDE
* Dangerous & prohibited items
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* DANGEROUS & PROHIBITED ITEMS
* Sending valuable items
* Left arrow to indicate to go back Back to Check sending guidelines
* SENDING VALUABLE ITEMS
* Mail for the blind
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* MAIL FOR THE BLIND
* Mail for defence personnel
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* MAIL FOR DEFENCE PERSONNEL
* Addressing guidelines Arrow to indicate more links
* Left arrow to indicate to go back Back to Check sending guidelines
* ADDRESSING GUIDELINES
* Envelope zones
* Left arrow to indicate to go back Back to Addressing guidelines
* ENVELOPE ZONES
* Stamps Arrow to indicate more links
* Left arrow to indicate to go back Back to Sending
* STAMPS
* Stamp prices
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* STAMP PRICES
* Concession stamps Arrow to indicate more links
* Left arrow to indicate to go back Back to Stamps
* CONCESSION STAMPS
* Conditions of use
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* CONDITIONS OF USE
* Stamp issues & collectables
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* STAMP ISSUES & COLLECTABLES
* MyStamps
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* MYSTAMPS
* Personalised Stamps
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* PERSONALISED STAMPS
* Return a parcel
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* RETURN A PARCEL
* Buy online
* Postage stamps
* Satchels
* Packaging
* Shop all Sending
* Money & insurance
* Transfer money Arrow to indicate more links
* Left arrow to indicate to go back Back to Money & insurance
* TRANSFER MONEY
* Domestic money transfer (Money Orders)
* Left arrow to indicate to go back Back to Transfer money
* DOMESTIC MONEY TRANSFER (MONEY ORDERS)
* International money transfer with Western Union®
* Left arrow to indicate to go back Back to Transfer money
* INTERNATIONAL MONEY TRANSFER WITH WESTERN UNION®
* Get insurance Arrow to indicate more links
* Left arrow to indicate to go back Back to Money & insurance
* GET INSURANCE
* Home and Contents Insurance
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* HOME AND CONTENTS INSURANCE
* Car Insurance
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* CAR INSURANCE
* Travel Insurance
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* TRAVEL INSURANCE
* Pet Insurance
* Left arrow to indicate to go back Back to Get insurance
* PET INSURANCE
* Banking & paying bills Arrow to indicate more links
* Left arrow to indicate to go back Back to Money & insurance
* BANKING & PAYING BILLS
* Bank@Post
* Left arrow to indicate to go back Back to Banking & paying bills
* BANK@POST
* Pay a bill (Post Billpay)
* Left arrow to indicate to go back Back to Banking & paying bills
* PAY A BILL (POST BILLPAY)
* Change your cash
* Left arrow to indicate to go back Back to Banking & paying bills
* CHANGE YOUR CASH
* Organise travel money Arrow to indicate more links
* Left arrow to indicate to go back Back to Money & insurance
* ORGANISE TRAVEL MONEY
* Australia Post Travel Platinum Mastercard® - Prepaid travel money card
* Left arrow to indicate to go back Back to Organise travel money
* AUSTRALIA POST TRAVEL PLATINUM MASTERCARD® - PREPAID TRAVEL MONEY
CARD
* Cash Passport™ Platinum Mastercard®
* Left arrow to indicate to go back Back to Organise travel money
* CASH PASSPORT™ PLATINUM MASTERCARD®
* Order foreign cash
* Left arrow to indicate to go back Back to Organise travel money
* ORDER FOREIGN CASH
* Check currency rates
* Left arrow to indicate to go back Back to Organise travel money
* CHECK CURRENCY RATES
* Prepaid cards Arrow to indicate more links
* Left arrow to indicate to go back Back to Money & insurance
* PREPAID CARDS
* Australia Post Everyday Mastercard®
* Left arrow to indicate to go back Back to Prepaid cards
* AUSTRALIA POST EVERYDAY MASTERCARD®
* Australia Post Travel Platinum Mastercard®
* Left arrow to indicate to go back Back to Prepaid cards
* AUSTRALIA POST TRAVEL PLATINUM MASTERCARD®
* Australia Post Gift Card by Mastercard®
* Left arrow to indicate to go back Back to Prepaid cards
* AUSTRALIA POST GIFT CARD BY MASTERCARD®
* Cash Passport™ Platinum Mastercard®
* Left arrow to indicate to go back Back to Prepaid cards
* CASH PASSPORT™ PLATINUM MASTERCARD®
* Buy gift cards Arrow to indicate more links
* Left arrow to indicate to go back Back to Money & insurance
* BUY GIFT CARDS
* Australia Post Gift Card by Mastercard®
* Left arrow to indicate to go back Back to Buy gift cards
* AUSTRALIA POST GIFT CARD BY MASTERCARD®
* Gift cards from stores
* Left arrow to indicate to go back Back to Buy gift cards
* GIFT CARDS FROM STORES
* Self-Managed Super Funds (SMSF)
* Left arrow to indicate to go back Back to Money & insurance
* SELF-MANAGED SUPER FUNDS (SMSF)
* Buy online
* Gift cards
* Square Card Reader
* Express Post
* ID & document services
* Arrange passports & ID photos Arrow to indicate more links
* Left arrow to indicate to go back Back to ID & document services
* ARRANGE PASSPORTS & ID PHOTOS
* Apply for a new Australian passport Arrow to indicate more links
* Left arrow to indicate to go back Back to Arrange passports & ID
photos
* APPLY FOR A NEW AUSTRALIAN PASSPORT
* Australian passport application tips
* Left arrow to indicate to go back Back to Apply for a new
Australian passport
* AUSTRALIAN PASSPORT APPLICATION TIPS
* Renew your Australian passport
* Left arrow to indicate to go back Back to Arrange passports & ID
photos
* RENEW YOUR AUSTRALIAN PASSPORT
* Passport & ID photos
* Left arrow to indicate to go back Back to Arrange passports & ID
photos
* PASSPORT & ID PHOTOS
* Apply for a tax file number
* Left arrow to indicate to go back Back to ID & document services
* APPLY FOR A TAX FILE NUMBER
* Licence renewals & applications Arrow to indicate more links
* Left arrow to indicate to go back Back to ID & document services
* LICENCE RENEWALS & APPLICATIONS
* SA driver's licence renewals
* Left arrow to indicate to go back Back to Licence renewals &
applications
* SA DRIVER'S LICENCE RENEWALS
* WA driver & vehicle licences
* Left arrow to indicate to go back Back to Licence renewals &
applications
* WA DRIVER & VEHICLE LICENCES
* NT driver & vehicle services
* Left arrow to indicate to go back Back to Licence renewals &
applications
* NT DRIVER & VEHICLE SERVICES
* Firearms licences Arrow to indicate more links
* Left arrow to indicate to go back Back to Licence renewals &
applications
* FIREARMS LICENCES
* SA firearms licences
* Left arrow to indicate to go back Back to Firearms licences
* SA FIREARMS LICENCES
* Get a police check
* Left arrow to indicate to go back Back to ID & document services
* GET A POLICE CHECK
* Get an international police check
* Left arrow to indicate to go back Back to ID & document services
* GET AN INTERNATIONAL POLICE CHECK
* ID checks for property transfers Arrow to indicate more links
* Left arrow to indicate to go back Back to ID & document services
* ID CHECKS FOR PROPERTY TRANSFERS
* Identity checks for buyers & sellers
* Left arrow to indicate to go back Back to ID checks for property
transfers
* IDENTITY CHECKS FOR BUYERS & SELLERS
* Identity checks for non-represented parties in Victoria
* Left arrow to indicate to go back Back to ID checks for property
transfers
* IDENTITY CHECKS FOR NON-REPRESENTED PARTIES IN VICTORIA
* Identity checks for self-represented parties in WA
* Left arrow to indicate to go back Back to ID checks for property
transfers
* IDENTITY CHECKS FOR SELF-REPRESENTED PARTIES IN WA
* Get your Digital iD™
* Left arrow to indicate to go back Back to ID & document services
* GET YOUR DIGITAL ID™
* Get documents certified & witnessed
* Left arrow to indicate to go back Back to ID & document services
* GET DOCUMENTS CERTIFIED & WITNESSED
* Apply for a Keypass ID
* Left arrow to indicate to go back Back to ID & document services
* APPLY FOR A KEYPASS ID
* Apply for a MyPost Concession card
* Left arrow to indicate to go back Back to ID & document services
* APPLY FOR A MYPOST CONCESSION CARD
* Buy online
* Express Post
* Home & office
* Shop all products
* Shop
* Sending
* Left arrow to indicate to go back Back to Shop
* SENDING
* Collectables
* Left arrow to indicate to go back Back to Shop
* COLLECTABLES
* Home & office
* Left arrow to indicate to go back Back to Shop
* HOME & OFFICE
* Gifts
* Left arrow to indicate to go back Back to Shop
* GIFTS
* Electronics
* Left arrow to indicate to go back Back to Shop
* ELECTRONICS
* Mobile phones
* Left arrow to indicate to go back Back to Shop
* MOBILE PHONES
* Catalogue
* Left arrow to indicate to go back Back to Shop
* CATALOGUE
* Australia Post Mobile plans
* Left arrow to indicate to go back Back to Shop
* AUSTRALIA POST MOBILE PLANS
* Australia Post Broadband plans
* Left arrow to indicate to go back Back to Shop
* AUSTRALIA POST BROADBAND PLANS
* Clearance
* Left arrow to indicate to go back Back to Shop
* CLEARANCE
* Personal Arrow to indicate more links Arrow to indicate less links
* Home
* Receiving Arrow to indicate more links
* Left arrow to indicate to go back Back to Personal, Business,
Enterprise & Government solutions
* RECEIVING
* Download our mobile app
* Left arrow to indicate to go back Back to Receiving
* DOWNLOAD OUR MOBILE APP
* Track your item
* Left arrow to indicate to go back Back to Receiving
* TRACK YOUR ITEM
* Collection points Arrow to indicate more links
* Left arrow to indicate to go back Back to Receiving
* COLLECTION POINTS
* Use a 24/7 Parcel Locker
* Left arrow to indicate to go back Back to Collection points
* USE A 24/7 PARCEL LOCKER
* Collect your parcel from a Post Office
* Left arrow to indicate to go back Back to Collection points
* COLLECT YOUR PARCEL FROM A POST OFFICE
* Manage deliveries in transit Arrow to indicate more links
* Left arrow to indicate to go back Back to Receiving
* MANAGE DELIVERIES IN TRANSIT
* MyPost
* Left arrow to indicate to go back Back to Manage deliveries in
transit
* MYPOST
* Have your parcel left in a safe place
* Left arrow to indicate to go back Back to Manage deliveries in
transit
* HAVE YOUR PARCEL LEFT IN A SAFE PLACE
* Redirect parcels in transit
* Left arrow to indicate to go back Back to Manage deliveries in
transit
* REDIRECT PARCELS IN TRANSIT
* Collecting missed deliveries
* Left arrow to indicate to go back Back to Receiving
* COLLECTING MISSED DELIVERIES
* Delayed, lost or damaged items Arrow to indicate more links
* Left arrow to indicate to go back Back to Receiving
* DELAYED, LOST OR DAMAGED ITEMS
* Find a missing item
* Left arrow to indicate to go back Back to Delayed, lost or
damaged items
* FIND A MISSING ITEM
* Compensation for lost or damaged items
* Left arrow to indicate to go back Back to Delayed, lost or
damaged items
* COMPENSATION FOR LOST OR DAMAGED ITEMS
* Returns policy
* Left arrow to indicate to go back Back to Delayed, lost or
damaged items
* RETURNS POLICY
* Manage your mail Arrow to indicate more links
* Left arrow to indicate to go back Back to Receiving
* MANAGE YOUR MAIL
* Redirect & hold mail Arrow to indicate more links
* Left arrow to indicate to go back Back to Manage your mail
* REDIRECT & HOLD MAIL
* Redirect mail Arrow to indicate more links
* Left arrow to indicate to go back Back to Redirect & hold mail
* REDIRECT MAIL
* Free 12-month mail redirection for special circumstances
* Left arrow to indicate to go back Back to Redirect mail
* FREE 12-MONTH MAIL REDIRECTION FOR SPECIAL CIRCUMSTANCES
* Hold mail
* Left arrow to indicate to go back Back to Redirect & hold mail
* HOLD MAIL
* Extend your service
* Left arrow to indicate to go back Back to Redirect & hold mail
* EXTEND YOUR SERVICE
* Proving your identity
* Left arrow to indicate to go back Back to Redirect & hold mail
* PROVING YOUR IDENTITY
* Change or cancel your mail redirection or hold
* Left arrow to indicate to go back Back to Redirect & hold mail
* CHANGE OR CANCEL YOUR MAIL REDIRECTION OR HOLD
* Mail Redirection and Mail Hold Terms & Conditions
* Left arrow to indicate to go back Back to Redirect & hold mail
* MAIL REDIRECTION AND MAIL HOLD TERMS & CONDITIONS
* Privacy notice
* Left arrow to indicate to go back Back to Redirect & hold mail
* PRIVACY NOTICE
* PO Boxes & Private Bags Arrow to indicate more links
* Left arrow to indicate to go back Back to Manage your mail
* PO BOXES & PRIVATE BAGS
* Use a PO Box for parcel deliveries
* Left arrow to indicate to go back Back to PO Boxes & Private
Bags
* USE A PO BOX FOR PARCEL DELIVERIES
* Mail2Day notifications
* Left arrow to indicate to go back Back to PO Boxes & Private
Bags
* MAIL2DAY NOTIFICATIONS
* Free PO Boxes for Sydney's homeless
* Left arrow to indicate to go back Back to PO Boxes & Private
Bags
* FREE PO BOXES FOR SYDNEY'S HOMELESS
* Post Office Boxes, Locked Bags, PO Box Plus and Common Boxes
Terms & Conditions
* Left arrow to indicate to go back Back to PO Boxes & Private
Bags
* POST OFFICE BOXES, LOCKED BAGS, PO BOX PLUS AND COMMON BOXES
TERMS & CONDITIONS
* Post Office Box Rewards Arrow to indicate more links
* Left arrow to indicate to go back Back to PO Boxes & Private
Bags
* POST OFFICE BOX REWARDS
* Post Office Box Rewards Terms and Conditions
* Left arrow to indicate to go back Back to Post Office Box
Rewards
* POST OFFICE BOX REWARDS TERMS AND CONDITIONS
* Post Office Box Rewards Privacy Notice
* Left arrow to indicate to go back Back to Post Office Box
Rewards
* POST OFFICE BOX REWARDS PRIVACY NOTICE
* Manage junk mail
* Left arrow to indicate to go back Back to Manage your mail
* MANAGE JUNK MAIL
* Mail and parcel delivery – street and roadside
* Left arrow to indicate to go back Back to Receiving
* MAIL AND PARCEL DELIVERY – STREET AND ROADSIDE
* Buy online
* Express Post
* Sending
* Home & office
* Shop all products
* Sending Arrow to indicate more links
* Left arrow to indicate to go back Back to Personal, Business,
Enterprise & Government solutions
* SENDING
* Christmas sending dates
* Left arrow to indicate to go back Back to Sending
* CHRISTMAS SENDING DATES
* Print postage labels
* Left arrow to indicate to go back Back to Sending
* PRINT POSTAGE LABELS
* Calculate postage
* Left arrow to indicate to go back Back to Sending
* CALCULATE POSTAGE
* Delivery times & service updates
* Left arrow to indicate to go back Back to Sending
* DELIVERY TIMES & SERVICE UPDATES
* Send within Australia Arrow to indicate more links
* Left arrow to indicate to go back Back to Sending
* SEND WITHIN AUSTRALIA
* Delivery speeds & coverage
* Left arrow to indicate to go back Back to Send within Australia
* DELIVERY SPEEDS & COVERAGE
* Standard parcel delivery (Parcel Post)
* Left arrow to indicate to go back Back to Send within Australia
* STANDARD PARCEL DELIVERY (PARCEL POST)
* Next day parcel delivery (Express Post) Arrow to indicate more links
* Left arrow to indicate to go back Back to Send within Australia
* NEXT DAY PARCEL DELIVERY (EXPRESS POST)
* Express Post guarantee
* Left arrow to indicate to go back Back to Next day parcel
delivery (Express Post)
* EXPRESS POST GUARANTEE
* Express Post Platinum
* Left arrow to indicate to go back Back to Next day parcel
delivery (Express Post)
* EXPRESS POST PLATINUM
* Express Post Saturday delivery
* Left arrow to indicate to go back Back to Next day parcel
delivery (Express Post)
* EXPRESS POST SATURDAY DELIVERY
* Optional extras (domestic)
* Left arrow to indicate to go back Back to Send within Australia
* OPTIONAL EXTRAS (DOMESTIC)
* Compare domestic letter services Arrow to indicate more links
* Left arrow to indicate to go back Back to Send within Australia
* COMPARE DOMESTIC LETTER SERVICES
* Regular letters
* Left arrow to indicate to go back Back to Compare domestic
letter services
* REGULAR LETTERS
* Priority letters
* Left arrow to indicate to go back Back to Compare domestic
letter services
* PRIORITY LETTERS
* Express Post letters
* Left arrow to indicate to go back Back to Compare domestic
letter services
* EXPRESS POST LETTERS
* Registered Post letters
* Left arrow to indicate to go back Back to Compare domestic
letter services
* REGISTERED POST LETTERS
* Domestic letter with tracking
* Left arrow to indicate to go back Back to Compare domestic
letter services
* DOMESTIC LETTER WITH TRACKING
* Send a parcel with a 24/7 Parcel Locker
* Left arrow to indicate to go back Back to Send within Australia
* SEND A PARCEL WITH A 24/7 PARCEL LOCKER
* Send overseas Arrow to indicate more links
* Left arrow to indicate to go back Back to Sending
* SEND OVERSEAS
* International Economy
* Left arrow to indicate to go back Back to Send overseas
* INTERNATIONAL ECONOMY
* International Standard
* Left arrow to indicate to go back Back to Send overseas
* INTERNATIONAL STANDARD
* International Express
* Left arrow to indicate to go back Back to Send overseas
* INTERNATIONAL EXPRESS
* International Courier
* Left arrow to indicate to go back Back to Send overseas
* INTERNATIONAL COURIER
* Registered Post International
* Left arrow to indicate to go back Back to Send overseas
* REGISTERED POST INTERNATIONAL
* Features & extras
* Left arrow to indicate to go back Back to Send overseas
* FEATURES & EXTRAS
* International zones
* Left arrow to indicate to go back Back to Send overseas
* INTERNATIONAL ZONES
* Customs forms & regulations Arrow to indicate more links
* Left arrow to indicate to go back Back to Send overseas
* CUSTOMS FORMS & REGULATIONS
* Electronic Advance Data (EAD)
* Left arrow to indicate to go back Back to Customs forms &
regulations
* ELECTRONIC ADVANCE DATA (EAD)
* Satchels & packaging Arrow to indicate more links
* Left arrow to indicate to go back Back to Sending
* SATCHELS & PACKAGING
* View all packaging options
* Left arrow to indicate to go back Back to Satchels & packaging
* VIEW ALL PACKAGING OPTIONS
* Packaging hints & tips
* Left arrow to indicate to go back Back to Satchels & packaging
* PACKAGING HINTS & TIPS
* Prepaid satchels & envelopes
* Left arrow to indicate to go back Back to Satchels & packaging
* PREPAID SATCHELS & ENVELOPES
* Flat rate satchels
* Left arrow to indicate to go back Back to Satchels & packaging
* FLAT RATE SATCHELS
* eBay satchels and boxes Arrow to indicate more links
* Left arrow to indicate to go back Back to Satchels & packaging
* EBAY SATCHELS AND BOXES
* Terms and Conditions
* Left arrow to indicate to go back Back to eBay satchels and
boxes
* TERMS AND CONDITIONS
* Check sending guidelines Arrow to indicate more links
* Left arrow to indicate to go back Back to Sending
* CHECK SENDING GUIDELINES
* Size & weight guidelines
* Left arrow to indicate to go back Back to Check sending
guidelines
* SIZE & WEIGHT GUIDELINES
* International post guide
* Left arrow to indicate to go back Back to Check sending
guidelines
* INTERNATIONAL POST GUIDE
* Dangerous & prohibited items
* Left arrow to indicate to go back Back to Check sending
guidelines
* DANGEROUS & PROHIBITED ITEMS
* Sending valuable items
* Left arrow to indicate to go back Back to Check sending
guidelines
* SENDING VALUABLE ITEMS
* Mail for the blind
* Left arrow to indicate to go back Back to Check sending
guidelines
* MAIL FOR THE BLIND
* Mail for defence personnel
* Left arrow to indicate to go back Back to Check sending
guidelines
* MAIL FOR DEFENCE PERSONNEL
* Addressing guidelines Arrow to indicate more links
* Left arrow to indicate to go back Back to Check sending
guidelines
* ADDRESSING GUIDELINES
* Envelope zones
* Left arrow to indicate to go back Back to Addressing
guidelines
* ENVELOPE ZONES
* Stamps Arrow to indicate more links
* Left arrow to indicate to go back Back to Sending
* STAMPS
* Stamp prices
* Left arrow to indicate to go back Back to Stamps
* STAMP PRICES
* Concession stamps Arrow to indicate more links
* Left arrow to indicate to go back Back to Stamps
* CONCESSION STAMPS
* Conditions of use
* Left arrow to indicate to go back Back to Concession stamps
* CONDITIONS OF USE
* Stamp issues & collectables
* Left arrow to indicate to go back Back to Stamps
* STAMP ISSUES & COLLECTABLES
* MyStamps
* Left arrow to indicate to go back Back to Stamps
* MYSTAMPS
* Personalised Stamps
* Left arrow to indicate to go back Back to Stamps
* PERSONALISED STAMPS
* Return a parcel
* Left arrow to indicate to go back Back to Sending
* RETURN A PARCEL
* Buy online
* Postage stamps
* Satchels
* Packaging
* Shop all Sending
* Money & insurance Arrow to indicate more links
* Left arrow to indicate to go back Back to Personal, Business,
Enterprise & Government solutions
* MONEY & INSURANCE
* Transfer money Arrow to indicate more links
* Left arrow to indicate to go back Back to Money & insurance
* TRANSFER MONEY
* Domestic money transfer (Money Orders)
* Left arrow to indicate to go back Back to Transfer money
* DOMESTIC MONEY TRANSFER (MONEY ORDERS)
* International money transfer with Western Union®
* Left arrow to indicate to go back Back to Transfer money
* INTERNATIONAL MONEY TRANSFER WITH WESTERN UNION®
* Get insurance Arrow to indicate more links
* Left arrow to indicate to go back Back to Money & insurance
* GET INSURANCE
* Home and Contents Insurance
* Left arrow to indicate to go back Back to Get insurance
* HOME AND CONTENTS INSURANCE
* Car Insurance
* Left arrow to indicate to go back Back to Get insurance
* CAR INSURANCE
* Travel Insurance
* Left arrow to indicate to go back Back to Get insurance
* TRAVEL INSURANCE
* Pet Insurance
* Left arrow to indicate to go back Back to Get insurance
* PET INSURANCE
* Banking & paying bills Arrow to indicate more links
* Left arrow to indicate to go back Back to Money & insurance
* BANKING & PAYING BILLS
* Bank@Post
* Left arrow to indicate to go back Back to Banking & paying bills
* BANK@POST
* Pay a bill (Post Billpay)
* Left arrow to indicate to go back Back to Banking & paying bills
* PAY A BILL (POST BILLPAY)
* Change your cash
* Left arrow to indicate to go back Back to Banking & paying bills
* CHANGE YOUR CASH
* Organise travel money Arrow to indicate more links
* Left arrow to indicate to go back Back to Money & insurance
* ORGANISE TRAVEL MONEY
* Australia Post Travel Platinum Mastercard® - Prepaid travel money
card
* Left arrow to indicate to go back Back to Organise travel money
* AUSTRALIA POST TRAVEL PLATINUM MASTERCARD® - PREPAID TRAVEL MONEY
CARD
* Cash Passport™ Platinum Mastercard®
* Left arrow to indicate to go back Back to Organise travel money
* CASH PASSPORT™ PLATINUM MASTERCARD®
* Order foreign cash
* Left arrow to indicate to go back Back to Organise travel money
* ORDER FOREIGN CASH
* Check currency rates
* Left arrow to indicate to go back Back to Organise travel money
* CHECK CURRENCY RATES
* Prepaid cards Arrow to indicate more links
* Left arrow to indicate to go back Back to Money & insurance
* PREPAID CARDS
* Australia Post Everyday Mastercard®
* Left arrow to indicate to go back Back to Prepaid cards
* AUSTRALIA POST EVERYDAY MASTERCARD®
* Australia Post Travel Platinum Mastercard®
* Left arrow to indicate to go back Back to Prepaid cards
* AUSTRALIA POST TRAVEL PLATINUM MASTERCARD®
* Australia Post Gift Card by Mastercard®
* Left arrow to indicate to go back Back to Prepaid cards
* AUSTRALIA POST GIFT CARD BY MASTERCARD®
* Cash Passport™ Platinum Mastercard®
* Left arrow to indicate to go back Back to Prepaid cards
* CASH PASSPORT™ PLATINUM MASTERCARD®
* Buy gift cards Arrow to indicate more links
* Left arrow to indicate to go back Back to Money & insurance
* BUY GIFT CARDS
* Australia Post Gift Card by Mastercard®
* Left arrow to indicate to go back Back to Buy gift cards
* AUSTRALIA POST GIFT CARD BY MASTERCARD®
* Gift cards from stores
* Left arrow to indicate to go back Back to Buy gift cards
* GIFT CARDS FROM STORES
* Self-Managed Super Funds (SMSF)
* Left arrow to indicate to go back Back to Money & insurance
* SELF-MANAGED SUPER FUNDS (SMSF)
* Buy online
* Gift cards
* Square Card Reader
* Express Post
* ID & document services Arrow to indicate more links
* Left arrow to indicate to go back Back to Personal, Business,
Enterprise & Government solutions
* ID & DOCUMENT SERVICES
* Arrange passports & ID photos Arrow to indicate more links
* Left arrow to indicate to go back Back to ID & document services
* ARRANGE PASSPORTS & ID PHOTOS
* Apply for a new Australian passport Arrow to indicate more links
* Left arrow to indicate to go back Back to Arrange passports & ID
photos
* APPLY FOR A NEW AUSTRALIAN PASSPORT
* Australian passport application tips
* Left arrow to indicate to go back Back to Apply for a new
Australian passport
* AUSTRALIAN PASSPORT APPLICATION TIPS
* Renew your Australian passport
* Left arrow to indicate to go back Back to Arrange passports & ID
photos
* RENEW YOUR AUSTRALIAN PASSPORT
* Passport & ID photos
* Left arrow to indicate to go back Back to Arrange passports & ID
photos
* PASSPORT & ID PHOTOS
* Apply for a tax file number
* Left arrow to indicate to go back Back to ID & document services
* APPLY FOR A TAX FILE NUMBER
* Licence renewals & applications Arrow to indicate more links
* Left arrow to indicate to go back Back to ID & document services
* LICENCE RENEWALS & APPLICATIONS
* SA driver's licence renewals
* Left arrow to indicate to go back Back to Licence renewals &
applications
* SA DRIVER'S LICENCE RENEWALS
* WA driver & vehicle licences
* Left arrow to indicate to go back Back to Licence renewals &
applications
* WA DRIVER & VEHICLE LICENCES
* NT driver & vehicle services
* Left arrow to indicate to go back Back to Licence renewals &
applications
* NT DRIVER & VEHICLE SERVICES
* Firearms licences Arrow to indicate more links
* Left arrow to indicate to go back Back to Licence renewals &
applications
* FIREARMS LICENCES
* SA firearms licences
* Left arrow to indicate to go back Back to Firearms licences
* SA FIREARMS LICENCES
* Get a police check
* Left arrow to indicate to go back Back to ID & document services
* GET A POLICE CHECK
* Get an international police check
* Left arrow to indicate to go back Back to ID & document services
* GET AN INTERNATIONAL POLICE CHECK
* ID checks for property transfers Arrow to indicate more links
* Left arrow to indicate to go back Back to ID & document services
* ID CHECKS FOR PROPERTY TRANSFERS
* Identity checks for buyers & sellers
* Left arrow to indicate to go back Back to ID checks for property
transfers
* IDENTITY CHECKS FOR BUYERS & SELLERS
* Identity checks for non-represented parties in Victoria
* Left arrow to indicate to go back Back to ID checks for property
transfers
* IDENTITY CHECKS FOR NON-REPRESENTED PARTIES IN VICTORIA
* Identity checks for self-represented parties in WA
* Left arrow to indicate to go back Back to ID checks for property
transfers
* IDENTITY CHECKS FOR SELF-REPRESENTED PARTIES IN WA
* Get your Digital iD™
* Left arrow to indicate to go back Back to ID & document services
* GET YOUR DIGITAL ID™
* Get documents certified & witnessed
* Left arrow to indicate to go back Back to ID & document services
* GET DOCUMENTS CERTIFIED & WITNESSED
* Apply for a Keypass ID
* Left arrow to indicate to go back Back to ID & document services
* APPLY FOR A KEYPASS ID
* Apply for a MyPost Concession card
* Left arrow to indicate to go back Back to ID & document services
* APPLY FOR A MYPOST CONCESSION CARD
* Buy online
* Express Post
* Home & office
* Shop all products
* Shop Arrow to indicate more links
* Left arrow to indicate to go back Back to Personal, Business,
Enterprise & Government solutions
* SHOP
* Sending
* Left arrow to indicate to go back Back to Shop
* SENDING
* Collectables
* Left arrow to indicate to go back Back to Shop
* COLLECTABLES
* Home & office
* Left arrow to indicate to go back Back to Shop
* HOME & OFFICE
* Gifts
* Left arrow to indicate to go back Back to Shop
* GIFTS
* Electronics
* Left arrow to indicate to go back Back to Shop
* ELECTRONICS
* Mobile phones
* Left arrow to indicate to go back Back to Shop
* MOBILE PHONES
* Catalogue
* Left arrow to indicate to go back Back to Shop
* CATALOGUE
* Australia Post Mobile plans
* Left arrow to indicate to go back Back to Shop
* AUSTRALIA POST MOBILE PLANS
* Australia Post Broadband plans
* Left arrow to indicate to go back Back to Shop
* AUSTRALIA POST BROADBAND PLANS
* Clearance
* Left arrow to indicate to go back Back to Shop
* CLEARANCE
* Business Arrow to indicate more links Arrow to indicate less links
* Home
* Shipping Arrow to indicate more links
* Left arrow to indicate to go back Back to Business solutions
* SHIPPING
* Satchels & packaging Arrow to indicate more links
* Left arrow to indicate to go back Back to Shipping
* SATCHELS & PACKAGING
* View all packaging options
* Left arrow to indicate to go back Back to Satchels & packaging
* VIEW ALL PACKAGING OPTIONS
* Packing hints & tips
* Left arrow to indicate to go back Back to Satchels & packaging
* PACKING HINTS & TIPS
* Business packaging solutions
* Left arrow to indicate to go back Back to Satchels & packaging
* BUSINESS PACKAGING SOLUTIONS
* Prepaid satchels & envelopes
* Left arrow to indicate to go back Back to Satchels & packaging
* PREPAID SATCHELS & ENVELOPES
* Flat Rate Satchels
* Left arrow to indicate to go back Back to Satchels & packaging
* FLAT RATE SATCHELS
* eBay satchels and boxes
* Left arrow to indicate to go back Back to Satchels & packaging
* EBAY SATCHELS AND BOXES
* Domestic shipping Arrow to indicate more links
* Left arrow to indicate to go back Back to Shipping
* DOMESTIC SHIPPING
* Delivery speeds & coverage
* Left arrow to indicate to go back Back to Domestic shipping
* DELIVERY SPEEDS & COVERAGE
* Standard parcel delivery (Parcel Post) Arrow to indicate more links
* Left arrow to indicate to go back Back to Domestic shipping
* STANDARD PARCEL DELIVERY (PARCEL POST)
* Parcel Post Secure Accept & Collect
* Left arrow to indicate to go back Back to Standard parcel
delivery (Parcel Post)
* PARCEL POST SECURE ACCEPT & COLLECT
* Next day parcel delivery (Express Post) Arrow to indicate more links
* Left arrow to indicate to go back Back to Domestic shipping
* NEXT DAY PARCEL DELIVERY (EXPRESS POST)
* Express Post guarantee
* Left arrow to indicate to go back Back to Next day parcel
delivery (Express Post)
* EXPRESS POST GUARANTEE
* Next day delivery with Express Post Platinum
* Left arrow to indicate to go back Back to Next day parcel
delivery (Express Post)
* NEXT DAY DELIVERY WITH EXPRESS POST PLATINUM
* Express Post Saturday delivery
* Left arrow to indicate to go back Back to Next day parcel
delivery (Express Post)
* EXPRESS POST SATURDAY DELIVERY
* Optional extras (domestic)
* Left arrow to indicate to go back Back to Domestic shipping
* OPTIONAL EXTRAS (DOMESTIC)
* StarTrack Courier
* Left arrow to indicate to go back Back to Domestic shipping
* STARTRACK COURIER
* Special delivery services Arrow to indicate more links
* Left arrow to indicate to go back Back to Domestic shipping
* SPECIAL DELIVERY SERVICES
* Wine deliveries
* Left arrow to indicate to go back Back to Special delivery
services
* WINE DELIVERIES
* Medical & educational supplies
* Left arrow to indicate to go back Back to Special delivery
services
* MEDICAL & EDUCATIONAL SUPPLIES
* International shipping Arrow to indicate more links
* Left arrow to indicate to go back Back to Shipping
* INTERNATIONAL SHIPPING
* International Courier
* Left arrow to indicate to go back Back to International shipping
* INTERNATIONAL COURIER
* International Express
* Left arrow to indicate to go back Back to International shipping
* INTERNATIONAL EXPRESS
* International Standard
* Left arrow to indicate to go back Back to International shipping
* INTERNATIONAL STANDARD
* International Economy
* Left arrow to indicate to go back Back to International shipping
* INTERNATIONAL ECONOMY
* Features & extras
* Left arrow to indicate to go back Back to International shipping
* FEATURES & EXTRAS
* International zones
* Left arrow to indicate to go back Back to International shipping
* INTERNATIONAL ZONES
* Customs forms & regulations
* Left arrow to indicate to go back Back to International shipping
* CUSTOMS FORMS & REGULATIONS
* International shipping contract Arrow to indicate more links
* Left arrow to indicate to go back Back to International shipping
* INTERNATIONAL SHIPPING CONTRACT
* International shipping contract zones
* Left arrow to indicate to go back Back to International
shipping contract
* INTERNATIONAL SHIPPING CONTRACT ZONES
* Logistics in China
* Left arrow to indicate to go back Back to International shipping
* LOGISTICS IN CHINA
* International shipping enquiry
* Left arrow to indicate to go back Back to International shipping
* INTERNATIONAL SHIPPING ENQUIRY
* Ship to New Zealand
* Left arrow to indicate to go back Back to International shipping
* SHIP TO NEW ZEALAND
* Check postage costs
* Left arrow to indicate to go back Back to Shipping
* CHECK POSTAGE COSTS
* MyPost Business Arrow to indicate more links
* Left arrow to indicate to go back Back to Shipping
* MYPOST BUSINESS
* Automate your shipping labels
* Left arrow to indicate to go back Back to MyPost Business
* AUTOMATE YOUR SHIPPING LABELS
* Parcel Contract Arrow to indicate more links
* Left arrow to indicate to go back Back to Shipping
* PARCEL CONTRACT
* Parcel Contract sending options
* Left arrow to indicate to go back Back to Parcel Contract
* PARCEL CONTRACT SENDING OPTIONS
* Parcel Contract features and benefits
* Left arrow to indicate to go back Back to Parcel Contract
* PARCEL CONTRACT FEATURES AND BENEFITS
* Parcel Contract customer delivery experience
* Left arrow to indicate to go back Back to Parcel Contract
* PARCEL CONTRACT CUSTOMER DELIVERY EXPERIENCE
* Important information for eParcel Contract customers Arrow to
indicate more links
* Left arrow to indicate to go back Back to Parcel Contract
* IMPORTANT INFORMATION FOR EPARCEL CONTRACT CUSTOMERS
* Manage parcel returns Arrow to indicate more links
* Left arrow to indicate to go back Back to Important
information for eParcel Contract customers
* MANAGE PARCEL RETURNS
* Parcel returns enquiry
* Left arrow to indicate to go back Back to Manage parcel
returns
* PARCEL RETURNS ENQUIRY
* Access more shipping options with Parcel Contract
* Left arrow to indicate to go back Back to Parcel Contract
* ACCESS MORE SHIPPING OPTIONS WITH PARCEL CONTRACT
* Check sending guidelines Arrow to indicate more links
* Left arrow to indicate to go back Back to Shipping
* CHECK SENDING GUIDELINES
* Size & weight guidelines
* Left arrow to indicate to go back Back to Check sending
guidelines
* SIZE & WEIGHT GUIDELINES
* Dangerous & prohibited items
* Left arrow to indicate to go back Back to Check sending
guidelines
* DANGEROUS & PROHIBITED ITEMS
* Sending valuable items
* Left arrow to indicate to go back Back to Check sending
guidelines
* SENDING VALUABLE ITEMS
* Addressing guidelines
* Left arrow to indicate to go back Back to Check sending
guidelines
* ADDRESSING GUIDELINES
* Compare letter services Arrow to indicate more links
* Left arrow to indicate to go back Back to Shipping
* COMPARE LETTER SERVICES
* Regular letters & cards
* Left arrow to indicate to go back Back to Compare letter services
* REGULAR LETTERS & CARDS
* Priority letters
* Left arrow to indicate to go back Back to Compare letter services
* PRIORITY LETTERS
* Express Post letters
* Left arrow to indicate to go back Back to Compare letter services
* EXPRESS POST LETTERS
* Registered Post letters
* Left arrow to indicate to go back Back to Compare letter services
* REGISTERED POST LETTERS
* Registered Post International
* Left arrow to indicate to go back Back to Compare letter services
* REGISTERED POST INTERNATIONAL
* Lodge your business parcels early for Christmas
* Left arrow to indicate to go back Back to Shipping
* LODGE YOUR BUSINESS PARCELS EARLY FOR CHRISTMAS
* Buy online
* Express Post
* Postage stamps
* Satchels
* Packaging
* Shop all Sending
* eCommerce Arrow to indicate more links
* Left arrow to indicate to go back Back to Business solutions
* ECOMMERCE
* Integrate your shipping
* Left arrow to indicate to go back Back to eCommerce
* INTEGRATE YOUR SHIPPING
* Enhance your delivery experience Arrow to indicate more links
* Left arrow to indicate to go back Back to eCommerce
* ENHANCE YOUR DELIVERY EXPERIENCE
* Offer easy returns
* Left arrow to indicate to go back Back to Enhance your delivery
experience
* OFFER EASY RETURNS
* Offer Collection Points
* Left arrow to indicate to go back Back to Enhance your delivery
experience
* OFFER COLLECTION POINTS
* Lift customer satisfaction with our tracking app
* Left arrow to indicate to go back Back to Enhance your delivery
experience
* LIFT CUSTOMER SATISFACTION WITH OUR TRACKING APP
* Insights and reports
* Left arrow to indicate to go back Back to eCommerce
* INSIGHTS AND REPORTS
* Australia Post Fulfilment – 3PL warehousing and order fulfilment
* Left arrow to indicate to go back Back to eCommerce
* AUSTRALIA POST FULFILMENT – 3PL WAREHOUSING AND ORDER FULFILMENT
* Accept payments Arrow to indicate more links
* Left arrow to indicate to go back Back to eCommerce
* ACCEPT PAYMENTS
* Add a payment gateway (SecurePay)
* Left arrow to indicate to go back Back to Accept payments
* ADD A PAYMENT GATEWAY (SECUREPAY)
* Become a Post Billpay biller - Accept customer payments online, by
phone and at Post Offices
* Left arrow to indicate to go back Back to Accept payments
* BECOME A POST BILLPAY BILLER - ACCEPT CUSTOMER PAYMENTS ONLINE,
BY PHONE AND AT POST OFFICES
* POLi Payments - Secure alternative to credit card payments
* Left arrow to indicate to go back Back to Accept payments
* POLI PAYMENTS - SECURE ALTERNATIVE TO CREDIT CARD PAYMENTS
* Manage supply chains
* Left arrow to indicate to go back Back to eCommerce
* MANAGE SUPPLY CHAINS
* Managing peak demand
* Left arrow to indicate to go back Back to eCommerce
* MANAGING PEAK DEMAND
* Buy online
* Express Post
* Square card readers
* Satchels
* Packaging
* Home & office
* Marketing & communications Arrow to indicate more links
* Left arrow to indicate to go back Back to Business solutions
* MARKETING & COMMUNICATIONS
* Direct mail marketing
* Left arrow to indicate to go back Back to Marketing & communications
* DIRECT MAIL MARKETING
* Access data & insights Arrow to indicate more links
* Left arrow to indicate to go back Back to Marketing & communications
* ACCESS DATA & INSIGHTS
* Address data Arrow to indicate more links
* Left arrow to indicate to go back Back to Access data & insights
* ADDRESS DATA
* Address validation
* Left arrow to indicate to go back Back to Address data
* ADDRESS VALIDATION
* Raw address data
* Left arrow to indicate to go back Back to Address data
* RAW ADDRESS DATA
* Postcode data
* Left arrow to indicate to go back Back to Address data
* POSTCODE DATA
* Movers statistics
* Left arrow to indicate to go back Back to Access data & insights
* MOVERS STATISTICS
* Improve your address data quality
* Left arrow to indicate to go back Back to Access data & insights
* IMPROVE YOUR ADDRESS DATA QUALITY
* Supporting our data partners Arrow to indicate more links
* Left arrow to indicate to go back Back to Access data & insights
* SUPPORTING OUR DATA PARTNERS
* Address data Arrow to indicate more links
* Left arrow to indicate to go back Back to Supporting our data
partners
* ADDRESS DATA
* Address management
* Left arrow to indicate to go back Back to Address data
* ADDRESS MANAGEMENT
* Contact data quality
* Left arrow to indicate to go back Back to Supporting our data
partners
* CONTACT DATA QUALITY
* Resources and key dates
* Left arrow to indicate to go back Back to Supporting our data
partners
* RESOURCES AND KEY DATES
* Latest eCommerce and online shopping trends in Australia Arrow to
indicate more links
* Left arrow to indicate to go back Back to Access data & insights
* LATEST ECOMMERCE AND ONLINE SHOPPING TRENDS IN AUSTRALIA
* Annual eCommerce report
* Left arrow to indicate to go back Back to Latest eCommerce and
online shopping trends in Australia
* ANNUAL ECOMMERCE REPORT
* Delivery Experience Report May 2021
* Left arrow to indicate to go back Back to Access data & insights
* DELIVERY EXPERIENCE REPORT MAY 2021
* Business letter services Arrow to indicate more links
* Left arrow to indicate to go back Back to Marketing & communications
* BUSINESS LETTER SERVICES
* Bulk mail options Arrow to indicate more links
* Left arrow to indicate to go back Back to Business letter
services
* BULK MAIL OPTIONS
* Acquisition Mail
* Left arrow to indicate to go back Back to Bulk mail options
* ACQUISITION MAIL
* Charity Mail
* Left arrow to indicate to go back Back to Bulk mail options
* CHARITY MAIL
* Clean Mail
* Left arrow to indicate to go back Back to Bulk mail options
* CLEAN MAIL
* Competition Mail Arrow to indicate more links
* Left arrow to indicate to go back Back to Bulk mail options
* COMPETITION MAIL
* Competition Mail Terms & Conditions
* Left arrow to indicate to go back Back to Competition Mail
* COMPETITION MAIL TERMS & CONDITIONS
* Domestic letter with tracking Imprint
* Left arrow to indicate to go back Back to Bulk mail options
* DOMESTIC LETTER WITH TRACKING IMPRINT
* Full Rate Mail
* Left arrow to indicate to go back Back to Bulk mail options
* FULL RATE MAIL
* International Reply Paid
* Left arrow to indicate to go back Back to Bulk mail options
* INTERNATIONAL REPLY PAID
* Metered/Imprint Mail
* Left arrow to indicate to go back Back to Bulk mail options
* METERED/IMPRINT MAIL
* PreSort Letters
* Left arrow to indicate to go back Back to Bulk mail options
* PRESORT LETTERS
* Print Post
* Left arrow to indicate to go back Back to Bulk mail options
* PRINT POST
* Promo Post
* Left arrow to indicate to go back Back to Bulk mail options
* PROMO POST
* Registered Post Imprint
* Left arrow to indicate to go back Back to Bulk mail options
* REGISTERED POST IMPRINT
* Reply Paid
* Left arrow to indicate to go back Back to Bulk mail options
* REPLY PAID
* Sample Post
* Left arrow to indicate to go back Back to Bulk mail options
* SAMPLE POST
* Unaddressed Mail Arrow to indicate more links
* Left arrow to indicate to go back Back to Bulk mail options
* UNADDRESSED MAIL
* Targeting
* Left arrow to indicate to go back Back to Unaddressed Mail
* TARGETING
* Make a booking for Unaddressed Mail Arrow to indicate more
links
* Left arrow to indicate to go back Back to Unaddressed Mail
* MAKE A BOOKING FOR UNADDRESSED MAIL
* Online booking
* Left arrow to indicate to go back Back to Make a booking
for Unaddressed Mail
* ONLINE BOOKING
* UM booking and lodgement dates from 7 November 2022 to 6
January 2023
* Left arrow to indicate to go back Back to Unaddressed Mail
* UM BOOKING AND LODGEMENT DATES FROM 7 NOVEMBER 2022 TO 6
JANUARY 2023
* Barcoding process Arrow to indicate more links
* Left arrow to indicate to go back Back to Business letter
services
* BARCODING PROCESS
* Barcoding tools & guides
* Left arrow to indicate to go back Back to Barcoding process
* BARCODING TOOLS & GUIDES
* Barcode Quality Program
* Left arrow to indicate to go back Back to Barcoding process
* BARCODE QUALITY PROGRAM
* Article layout approval
* Left arrow to indicate to go back Back to Barcoding process
* ARTICLE LAYOUT APPROVAL
* Address Matching Approval System (AMAS)
* Left arrow to indicate to go back Back to Barcoding process
* ADDRESS MATCHING APPROVAL SYSTEM (AMAS)
* Sorting your mail
* Left arrow to indicate to go back Back to Business letter
services
* SORTING YOUR MAIL
* Bulk mail partner program
* Left arrow to indicate to go back Back to Business letter
services
* BULK MAIL PARTNER PROGRAM
* Mailing statements (eLMS) Arrow to indicate more links
* Left arrow to indicate to go back Back to Business letter
services
* MAILING STATEMENTS (ELMS)
* e-LMS Terms & Conditions
* Left arrow to indicate to go back Back to Mailing statements
(eLMS)
* E-LMS TERMS & CONDITIONS
* Reach new customers with Campaign Targeter Arrow to indicate more links
* Left arrow to indicate to go back Back to Marketing & communications
* REACH NEW CUSTOMERS WITH CAMPAIGN TARGETER
* Using Campaign Targeter
* Left arrow to indicate to go back Back to Reach new customers
with Campaign Targeter
* USING CAMPAIGN TARGETER
* Product recall solutions
* Left arrow to indicate to go back Back to Marketing & communications
* PRODUCT RECALL SOLUTIONS
* Buy online
* Express Post
* Postage stamps
* Envelopes
* Satchels
* Home & office
* Australia Post Mobile
* Identity Arrow to indicate more links
* Left arrow to indicate to go back Back to Business solutions
* IDENTITY
* Workforce Verification
* Left arrow to indicate to go back Back to Identity
* WORKFORCE VERIFICATION
* Police Checks for Business
* Left arrow to indicate to go back Back to Identity
* POLICE CHECKS FOR BUSINESS
* Verify customers with Digital iD
* Left arrow to indicate to go back Back to Identity
* VERIFY CUSTOMERS WITH DIGITAL ID
* Identity verification for conveyancing practitioners and mortgagees
* Left arrow to indicate to go back Back to Identity
* IDENTITY VERIFICATION FOR CONVEYANCING PRACTITIONERS AND MORTGAGEES
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* HOST A PARCEL LOCKER
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* VISIT A BUSINESS HUB
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* WORK FROM THE SMALL BUSINESS HIVE
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* BUSINESS PO BOXES & LOCKED BAGS
* PO Boxes, Locked Bags and Common Boxes Terms & Conditions
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Locked Bags
* PO BOXES, LOCKED BAGS AND COMMON BOXES TERMS & CONDITIONS
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* REDIRECT A BUSINESS ADDRESS
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* CHANGE OF ADDRESS NOTIFICATION SERVICE
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* BUSINESS CREDIT ACCOUNTS & POSTAGE METERS
* Business Credit Account
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Accounts & postage meters
* BUSINESS CREDIT ACCOUNT
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Accounts & postage meters
* SEND ITEMS WITH A POSTAGE METER
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* ACCESS THE BUSINESS SUPPORT PORTAL
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* BUSINESS LOAN REFERRAL SERVICE
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* TYRO FROM TELSTRA
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* SENDING
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* AUSTRALIA POST MOBILE
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* INCLUSIVE SERVICE DELIVERY
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* SUPPLY CHAIN CAPABILITY
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* DISASTER SUPPORT AND RECOVERY
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* IN-PERSON IDENTITY CHECKS
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* ELECTRONIC AUTHENTICATION
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and payments
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* INSIGHTS & REPORTS
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* THE VALUE OF MAIL DIGITISATION IN A PANDEMIC AND BEYOND
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* A BETTER READ ON THE FUTURE OF LIBRARIES
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* MAKING EMPLOYMENT SCREENING EASIER – WHILE MANAGING RISK
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delivery
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* FINDING THE RIGHT CHANNEL MIX FOR INCLUSIVE GOVERNMENT SERVICE
DELIVERY
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* THE FUTURE OF IDENTITY SERVICES LIES IN CHOICE, CONTROL AND
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* HOW BLOCKCHAIN WILL CHANGE YOUR BUSINESS
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* AUSTRALIA POST’S AGILE APPROACH TO DIGITAL TRANSFORMATION
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* THE CONSUMER CONUNDRUM
* Unlocking up to $11 billion of opportunity
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* UNLOCKING UP TO $11 BILLION OF OPPORTUNITY
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* DIGITAL ID IN NEW ECONOMY
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* FUELLING UBER’S EXPANSION INTO REGIONAL AUSTRALIA
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* CONNECTING OUR COMMUNITIES TO SERVICES
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* EVOTING: THE GLOBAL DIGITAL DEMOCRACY
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* IS AUSTRALIA READY FOR EVOTING?
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* HOW REGULATION AND TECHNOLOGY ARE SHAPING THE FUTURE OF PRIVACY
AND SECURITY
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* THE 5 PRIVACY TRENDS IMPACTING ORGANISATIONS TODAY
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* HOW DIGITAL IDENTITY COULD RESOLVE THE PRIVACY PARADOX
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* PROTECTING CONSUMERS IN A DIGITAL AGE
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* TRANSFORMING OUR PAYMENTS SERVICES TO SUPPORT AUSTRALIAN
BUSINESSES
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* WHAT APPLE’S FACE ID MEANS FOR AUSTRALIA POST’S DIGITAL ID™
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* HOW AN EMERGING CASHLESS SOCIETY IS CHANGING PAYMENTS IN
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* ALIPAY UNLOCKING ECOMMERCE GROWTH IN AUSTRALIA
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* BIOMETRICS IS CHANGING IDENTITY AND FINANCIAL SERVICES IN
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* OPENING UP THE BARCODE
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* HOW ORGANISATIONS BIG AND SMALL CAN STEP UP CYBER SECURITY
* Digital iD partnerships encourage online choice and confidence
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* DIGITAL ID PARTNERSHIPS ENCOURAGE ONLINE CHOICE AND CONFIDENCE
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* ID VERIFICATION MADE EVEN EASIER
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* THE TOP BUSINESS STRATEGY DRIVING SUPPLY CHAIN LEADERS
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* SOLVE CUSTOMER PROBLEMS BY ASKING THEM
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* DISRUPT, DEVELOP, DELIVER: BIG LESSONS FROM SMALL BUSINESS
* Why Digital Inclusion can take Australia forward
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* WHY DIGITAL INCLUSION CAN TAKE AUSTRALIA FORWARD
* Better together: 5 surprising insights into marketing channel
relationships
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* BETTER TOGETHER: 5 SURPRISING INSIGHTS INTO MARKETING CHANNEL
RELATIONSHIPS
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* THE MERIT OF METHODOLOGY IN DIGITAL CO-CREATION
* Using machine learning to shape the customer experience
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* USING MACHINE LEARNING TO SHAPE THE CUSTOMER EXPERIENCE
* Balancing the convenience and privacy trade-off
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* BALANCING THE CONVENIENCE AND PRIVACY TRADE-OFF
* Five practical ways governments can drive digital inclusion in
Australia
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* FIVE PRACTICAL WAYS GOVERNMENTS CAN DRIVE DIGITAL INCLUSION IN
AUSTRALIA
* What’s holding customers back from using your online services?
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* WHAT’S HOLDING CUSTOMERS BACK FROM USING YOUR ONLINE SERVICES?
* The three drivers of online behaviour among Australians
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* THE THREE DRIVERS OF ONLINE BEHAVIOUR AMONG AUSTRALIANS
* Challenging the myths of online behaviour in Australia
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* CHALLENGING THE MYTHS OF ONLINE BEHAVIOUR IN AUSTRALIA
* The myths and misconceptions of Australians’ online behaviour
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* THE MYTHS AND MISCONCEPTIONS OF AUSTRALIANS’ ONLINE BEHAVIOUR
* Digital identity and eKYC
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* DIGITAL IDENTITY AND EKYC
* Designing a digital experience for Generation Z
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* DESIGNING A DIGITAL EXPERIENCE FOR GENERATION Z
* Southeast Asia shaping global eCommerce and payment trends
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* SOUTHEAST ASIA SHAPING GLOBAL ECOMMERCE AND PAYMENT TRENDS
* Customer experience in the digital economy
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* CUSTOMER EXPERIENCE IN THE DIGITAL ECONOMY
* The digital economy is changing fast
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* THE DIGITAL ECONOMY IS CHANGING FAST
* Australian businesses pursuing cross-border eCommerce in China
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* AUSTRALIAN BUSINESSES PURSUING CROSS-BORDER ECOMMERCE IN CHINA
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* DIRECT MAIL IN A DIGITAL WORLD
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* WHY MAIL REMAINS AT THE HEART OF AUSTRALIA'S ELECTION CAMPAIGNS
* The rise of fraud in times of disruption
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* THE RISE OF FRAUD IN TIMES OF DISRUPTION
* In difficult times, human connection matters
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* IN DIFFICULT TIMES, HUMAN CONNECTION MATTERS
* Serving with empathy, reliability and responsiveness
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* SERVING WITH EMPATHY, RELIABILITY AND RESPONSIVENESS
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* REMAINING AHEAD OF CHANGING CUSTOMER EXPECTATIONS
* The retail rush: 7 ways to prepare for next sales peak
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* THE RETAIL RUSH: 7 WAYS TO PREPARE FOR NEXT SALES PEAK
* Preparing for peaks and surges in online shopping Large Online
Retailer
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* PREPARING FOR PEAKS AND SURGES IN ONLINE SHOPPING LARGE ONLINE
RETAILER
* Supporting the Australian community this holiday season
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* SUPPORTING THE AUSTRALIAN COMMUNITY THIS HOLIDAY SEASON
* Why relationships matter more than ever
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* WHY RELATIONSHIPS MATTER MORE THAN EVER
* The value of trust in a fake news era
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* THE VALUE OF TRUST IN A FAKE NEWS ERA
* Why supply chain improvements start with the customer
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* WHY SUPPLY CHAIN IMPROVEMENTS START WITH THE CUSTOMER
* Election Mail 101
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* ELECTION MAIL 101
* Get your engagement strategy started
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* GET YOUR ENGAGEMENT STRATEGY STARTED
* Cutting through the digital noise with mail
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* CUTTING THROUGH THE DIGITAL NOISE WITH MAIL
* 3 insights for better fashion delivery experiences
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* 3 INSIGHTS FOR BETTER FASHION DELIVERY EXPERIENCES
* How to choose the right mail service to engage citizens
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* HOW TO CHOOSE THE RIGHT MAIL SERVICE TO ENGAGE CITIZENS
* Using Traditional Place names on your business mail
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* USING TRADITIONAL PLACE NAMES ON YOUR BUSINESS MAIL
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* WORKING DIFFERENTLY
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* BUILDING PARTNERSHIPS TO HELP KEEP AUSTRALIA STRONG
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* ADAPTING TO CHANGING NEEDS DURING A PANDEMIC
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* THE ROLE OF UNITY IN DISASTER RECOVERY
* Leading in a new reality
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* LEADING IN A NEW REALITY
* Learning the cultural language of digital transformation
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* LEARNING THE CULTURAL LANGUAGE OF DIGITAL TRANSFORMATION
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* POST'S MODERN REALITY: TRADING ON TRUST
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* CULTIVATE CULTURE IN A SMALL TEAM SETTING
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* NEW WAYS OF WORKING TO DRIVE PRODUCT INNOVATION
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* AGILE METHODOLOGY: HOW AUSTRALIA POST GETS RAPID RESULTS
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* DRIVING COMPETITIVENESS THROUGH INNOVATION
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* WHY ‘BUYING SOCIAL’ IS MUCH MORE THAN JUST A NICE THING TO DO
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look like
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* WHY ORGANISATIONS NEED AN INNOVATION ECOSYSTEM AND WHAT IT SHOULD
LOOK LIKE
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* FIVE WAYS TO DEFEND AGAINST CYBER ATTACKS WITH YOUR PEOPLE
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* THINKING LIKE A FOX: THE AGILE INNOVATION MINDSET
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* HOW AGILITY AND ABILITY ARE POWERING PAYMENTS AT AUSTRALIA POST
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* THE OPPORTUNITY COST OF AVOIDING ORGANISATIONAL CHANGE
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* DIVERSITY IN FINTECH: FROM GENDER TO GEOGRAPHY
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* HOW AUSTRALIA POST IS INNOVATING FROM THE INSIDE OUT
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* INNOVATION WITH IMPACT: HOW GOVERNMENT CAN CREATE REAL VALUE
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* DIGITAL INNOVATION IN THE UK
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* WINNING THE TALENT WAR
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* CREATING A FUTURE-READY WORKFORCE AT AUSTRALIA POST
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* EMPOWERING YOUR BUSINESS TO HARNESS BIG DATA
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* DELOITTE’S ADVICE FOR FORECASTING SALES IN UNCERTAIN TIMES
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* ‘HOME’ IS WHERE WE BELONG: USING PHYSICAL MAIL TO DRIVE
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* AUSTRALIA POST SUPPORTS KEEP WELL BUY LOCAL MOVEMENT
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1. Personal
2. Privacy
PRIVACY STATEMENT
OUR PRIVACY VISION
At Australia Post, we know privacy is important to you – it is to us too. That’s
why we’re committed to maintaining your trust by protecting your privacy,
keeping you informed about how we handle your personal information and keeping
your personal information safe and secure. This Privacy Statement applies to
Australia Post and all Australian-based subsidiaries of the Australia Post
Group.
How do we collect and hold personal information?
Australia Post does more than just deliver your mail. That means there are lots
of ways you interact with us, and many ways we might collect personal
information about you. We may collect your personal information when you:
* shop online and order a parcel through a merchant that uses our delivery
services
* contact our customer services team
* are sent a parcel by someone else
* create or update an account with us, such as your MyPost or MyPost Business
account
* order, purchase or use one of our products or services
* interact with us in person, on our website or on our mobile apps
* fill in an application online or in one of our Post Offices
* undertake a transaction in our Post Offices or online, such as an identity
check or a banking transaction.
What personal information do we collect?
The information we collect may include:
* Contact information – for example, your name, address, phone number or email
for purposes such as providing our services, communicating with you or
providing delivery tracking
* Identity information – for example, your ID document details for purposes
such as facilitating some financial transactions or for us to verify your
identity on behalf of another organisation
* Financial information – for example, your account name, credit card details,
BSB and account number for purposes such as when you make a payment or
undertake a Bank@Post transaction
* Information when you visit our websites or use our mobile apps – for example
browser type, web pages visited, or your IP address
* Information about your use of our products and services – such as which
products you use, and your preferences relating to those products
Why do we collect, hold, use and share personal information?
The primary reason we collect, use or share your personal information is to
enable the delivery, development and improvement of our products and services
and to keep you informed.
We may also collect, use, or share this personal information for other purposes,
such as:
* to send you parcel notifications and service messages about important updates
impacting our services
* to contact you or reach customers like you about our other products and
services, either directly, such as via email or mail, or via other channels,
including social media platforms and websites. Sometimes, you might tick a
box to let us know you would like to receive marketing, and sometimes we
might gather from your interactions and relationship with us, that you would
like to hear about our other products and services. You can always opt out of
marketing by following the instructions on the message, email or letter you
receive or by reaching out to our customer services team on the contact
details below
* to develop and improve our products and services and improve the safety of
our people, customers and community. Sometimes this may involve combining
data that we have with other sources of data and information from other
sources and organisations such as the Australian Bureau of Statistics (ABS)
* to produce and provide insights, trends, and other relevant information to
the public and our customers in a way that does not identify you to anyone
receiving the insight and trend information
* where permitted, authorised or required by an applicable law, such as to
Australian Government agencies, overseas postal and delivery services and
international governmental agencies, AUSTRAC to meet transaction reporting
obligations, or to the Australian Crime Intelligence Commission (ACIC), State
or Federal Police or Border Force for crime related investigations
* to verify your identity in person or digitally, using third-party business
partners to check your details back to the source
* to undertake a commercial credit check when you apply for a business credit
account
* to process your application for our products or services, or on behalf of
third parties such as merchants, banks, or government agencies
* to better understand your personal preferences when you use our products,
services, and website, and to adapt your experience to best suit you
* to link your accounts and product or service holdings, to provide you with a
more seamless user experience
* to identify and better interact with your device using cookies or other
similar technologies.
When do we share personal information?
To fulfil some of the activities we’ve mentioned, we may need to share your
personal information with other parties. These may include specialist
information technology companies, cloud service providers, mail houses or other
contractors helping us to deliver our services. We require these parties to
protect your information as carefully as we do. Sometimes, this may also include
our own subsidiaries.
Where you undertake a transaction processed by us on behalf of an agency or
merchant, we may also share some information back with that third party to
complete the transaction or keep them informed.
Overseas use and disclosure:
When you send letters or parcels overseas, we may send personal information to
countries outside Australia to facilitate the delivery. This information may be
handled in line with the laws and customs of those countries. Similarly, when
you receive an article from overseas, delivery to you within Australia is under
Australian privacy laws, even though you may have provided your personal
information under the laws of another country.
Sometimes, we use systems or service providers located in other countries. When
we do this, we will ensure your personal information is managed in a way that is
consistent with Australian privacy law and this Privacy Statement, even if we
need to undertake to comply with the applicable laws of those other countries.
We use service providers in other countries, including:
* Japan
* United States of America
* Singapore
* European Union
* New Zealand
* India
* the Philippines
Other obligations of Australia Post
Australia Post has privacy and information management obligations in addition to
those in the Privacy Act, which may impact how we handle information, including
your personal information. These include:
The Archives Act – As a Government Business Enterprise, Australia Post has
obligations under the Archives Act 1983, which requires us to keep information
for varying lengths of time.
Australian Postal Corporations Act – The Australian Postal Corporation Act 1989
includes limitations on how we use information as well as some permitted
situations where we may disclose articles and their contents, such as where
reasonably necessary for law enforcement activities.
Children’s privacy
Australia Post believes it is important to provide added protection for
children. We encourage parents and guardians to spend time online with their
children to participate in and monitor their online activity.
When we provide a product or service that intentionally collects personal
information from children, such as a police check, we will use reasonable
efforts to confirm parent or guardian consent prior to the collection and use of
personal information. The way we do this may vary depending on the information,
product, service, or event that the child wishes to participate in. Consent may
take a variety of forms such as printing and submitting a permission form by
mail, or online consent such as by ticking an online check box that parental or
guardian consent has been obtained.
Parents or guardians may, subject to any applicable laws, request that
information collected from their child be deleted.
Access to personal information
You have a right to request access to your personal information, and we want to
make it easy for you to do so. The information you would like access to may be
on your MyPost account, or easily accessible by contacting our customer services
team.
If you can’t find what you’re after, you can contact us via our details below.
Once we receive your request, and subject to relevant privacy laws, we will
respond to your request within a reasonable time – usually within 30 days. We
ask that you identify, as clearly as possible, the type/s of information
requested. In some cases, we may need to verify your identity before we share
information with you.
We may not be able to provide access to all your personal information. In some
situations, the law permits us to refuse your request to provide you with access
to your personal information. For example, where giving access to your
information would have an unreasonable impact on the privacy of other
individuals, or would pose a serious threat to the life, health, or safety of
any individual or to public health or public safety.
Correction of personal information
Ensuring your personal information is accurate and up to date is crucial for the
delivery of many of our services, and you have a right to request the correction
of your personal information. We try to make this easy for you, and you’ll see
opportunities to update your details throughout our product and service
offerings, such as our MyPost app. If you’re unsure about how to do this, you
can contact our customer services team on the contact details listed below.
Complaints and how complaints are handled
We understand that from time to time, you may have queries or concerns about how
we handle your personal information. We’re committed to working with you to
obtain a fair resolution of any of your complaints or concerns about privacy.
Our customer services team is well equipped to assist and respond to many
requests and if you raise a privacy concern requiring further escalation, your
enquiry is sent through to our Privacy Office for review and guidance.
How to contact us
To contact us with a privacy related complaint or a privacy question, you can:
* call our Customer Contact Centre on 13 POST (13 76 78) between 9.00am and
5.00pm EST Monday to Friday
* write to us at:
Australia Post Group
Privacy Contact Officer
GPO Box 1777
Melbourne Vic 3000
* email us
If you remain unsatisfied after your complaint has been addressed by our Privacy
Office, you may contact the Office of the Australian Information Commissioner
by:
* calling their Privacy Hotline on 1300 363 992
* visiting the Office of the Australian Information Commissioner
(OAIC) website.
* writing to:
The Australian Information Commissioner
GPO Box 5218
Sydney NSW 1042
Changes to this Privacy Statement
We may update this Privacy Statement from time to time. The version you are
reading now was updated in June 2021.
Privacy Impact Assessment Register
The Privacy Impact Assessment (PIA) Register records PIAs undertaken since the
commencement of the Privacy (Australian Government Agencies – Governance) Code
2017, which requires we undertake a PIA on high privacy risk initiatives. The
PIA Register below has details of assessments completed since the Code came into
effect on 1 July 2018.
Date of Completion Title of Privacy Assessment September 2018
Title of Privacy Assessment
Digital iD
December 2018
Title of Privacy Assessment
Trust Check
January 2019
Title of Privacy Assessment
Enterprise Data Analytics Platform
March 2019
Title of Privacy Assessment
Workforce Verification
August 2019
Title of Privacy Assessment
Time and Attendance
February 2020
Title of Privacy Assessment
Learning Management System Phase 3
March 2020
Title of Privacy Assessment
Secure Email Gateway
April 2020
Title of Privacy Assessment
Temperature Checks
April 2020
Title of Privacy Assessment
COVID 19 Safety Investigations
August 2020
Title of Privacy Assessment
Financial Crimes Platform
September 2020
Title of Privacy Assessment
Extended Workforce Compliance Management System
December 2020
Title of Privacy Assessment
Visitor and Contractor COVID Declarations
March 2021
Title of Privacy Assessment
Even Management Reimagined
April 2021
Title of Privacy Assessment
Modernise Injury Management and Safety Systems (MIMSS)
April 2021
Title of Privacy Assessment
Digital iD TDIF Privacy Assessment
May 2021
Title of Privacy Assessment
Business Credit Account
June 2022
Title of Privacy Assessment
Digital iD
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Australia Post acknowledges the Traditional Custodians of the land on which we
operate, live and gather as a team. We recognise their continuing connection to
land, water and community. We pay respect to Elders past, present and emerging.