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FREQUENTLY ASKED QUESTIONS


FAQ

UNICEF China
 * Available in:
 * 中文
 * English

Q: What does the acronym UNICEF stand for?

A: UNICEF was founded in 1946 when the official name was the United Nations
International Children's Emergency Fund (UNICEF). In 1953, the name changed to
the United Nations Children's Fund, but the original English abbreviation
remained.

Q: What is the relationship between UNICEF and the United Nations?

A: To meet the urgent needs of European and Asian children after World War II,
the United Nations established UNICEF as a temporary relief agency foundation on
11 December 1946. In 1950, UNICEF's mandate was extended to address the
long-term needs of children and mothers in all developing countries around the
world. In 1953, UNICEF became a permanent member of the UN system. Currently,
UNICEF is the only organization within the UN system dedicated to promoting and
safeguarding children's rights to subsistence, development, protection and
participation worldwide. The UN General Assembly commissions it, but the budget
as a whole is independent of the UN system. UNICEF funds are all from voluntary
contributions from governments, foundations, companies, businesses and
individuals.

Q: How does UNICEF work in China?

A: UNICEF has accumulated experience through demonstration projects in
impoverished rural areas and urban fringe communities. After innovative project
models and successful experiences show effective results, we support the
government to use its budget to promote it on a larger scale. UNICEF also
assists the government in advocating for children's rights; supports the
collection and dissemination of statistics on the situation of children; and
provides advice and technical support for the development of public policies
related to children.

Q: Why do two websites with different URLs appear on the UNICEF website?

A: UNICEF's global official website address is www.unicef.org and is available
in several languages including English, Spanish, French, Arabic and Chinese. The
website is maintained by UNICEF headquarters in New York. To better understand
the specific situation of UNICEF and its cooperation projects in China, UNICEF
China officially launched www.unicef.cn in 2012. Both websites are official
UNICEF websites, and the information they publish is accurate and valid.

Q: How does UNICEF ensure that funds are used appropriately and effectively?

A: UNICEF country offices receive regular internal and external audits. The
internal audit is performed by the UNICEF Internal Audit Office and is reported
directly to the UNICEF Executive Director. The International Institute of
Internal Auditors, the authority for the establishment of professional standards
for internal auditors in the United States, conducted a quality assurance
assessment of UNICEF and found that the UNICEF Internal Audit Office met the
criteria for performing internal audit tasks. The external audit of UNICEF
country offices is carried out by the United Nations General Assembly by
selecting a group of auditors from among the supreme audit institutions of the
member states. The audit report of the United Nations Board of Auditors is a
public document and is submitted to the United Nations General Assembly for
public review.

UNICEF’s financial management system can monitor the overall income and
expenditure of country offices. UNICEF pays project partners for project
activities agreed upon by both parties following established agreements.
Contracts for performing specific tasks must be determined by an internal
“Contract Review Board” through a rigorous review and review process. According
to the specific contract content, the bidding system may be adopted in the
transparent review process. UNICEF handles the materials and equipment provided
for UNICEF-supported projects in accordance with a strictly controlled and fully
transparent procurement process. UNICEF staff tracks and supervises the issuance
of purchased materials until the goods arrive at their destination.

Q: Please tell us about the source and quantity of UNICEF funding.

A: UNICEF funds are all from voluntary contributions. These donations come
mainly from governments, intergovernmental agencies, companies and individuals.
In 2010, UNICEF raised more than $3.5 billion in funding for its aid projects
around the world. From 2011 to 2015, UNICEF China plans to raise about 900
million yuan for various aid projects in China.

Q: How does UNICEF raise funds from businesses and individuals?

A: UNICEF has a total of 33 national committees that are responsible for
advocacy and fundraising in the industrialized countries and regions in which
they operate. These committees initiate fundraising initiatives, organize
charitable activities, establish and maintain information databases, hold
seminars or training sessions, and raise funds through direct mail and sales of
greeting cards. All of this effort is aimed at raising public awareness and
giving them a clearer picture of the challenges faced by children and women in
developing countries. UNICEF has several corporate fundraising partners,
including Starwood Hotels & Resorts Worldwide, the IKEA Social Work Group, FC
Barcelona and other businesses and organizations that are helping UNICEF raise
funds. UNICEF China provides financial support through partnerships with
international and domestic private companies.

Q: How does UNICEF protect personal information from being leaked?

A: UNICEF allows third-party service providers to assist us in providing
services. We may, through the assistance of a third-party service provider,
liaise with you to improve the quality of our services, such as sending us an
email or letter on our behalf, verifying your information by phone, and
understanding your intentions to ensure that you get it in time. These
third-party service providers are only aware of or contact your personal
information to provide services on our behalf. All service providers are
strictly required to protect personal information and may not use the
information we provide for any other purpose.

Q: How many offices does UNICEF have in China?

A: UNICEF has only one office in China, located in Beijing.

Q: How can I buy UNICEF greeting cards and gifts in China ?

A: UNICEF China no longer sells paper greeting cards through retail stores. We
sell UNICEF-branded gift bundles in our Inspired Gifts online stores. To place
orders you can visit our official online store (shop.unicef.cn), our Taobao gift
shop (unicef.taobao.com) or our WeChat mini app gift shop (search for the
official account: unicefchina_eshop).

Q: Is UNICEF a non-governmental organization (NGO)?

Answer: No. UNICEF is a UN agency. We are an intergovernmental organization that
works in China at the request of the Chinese government.

Q: Can I work as a volunteer for UNICEF?

A: We would like to express our heartfelt gratitude to the friends who are
interested in becoming volunteers to support UNICEF. As an intergovernmental
development organization, we operate differently with charities and NGOs and do
not rely primarily on volunteers to carry out field projects. Our projects are
development-oriented projects, which are to identify the distressed children who
need assistance with their partners, carry out pilot projects for their needs,
and provide proven and effective project models to relevant government
departments for reference and promotion, thus benefiting more children. The way
we work means that we require stable and long-term work by professionals.

Q: How can I support the work of UNICEF?

A: There are many ways to support UNICEF's work, such as understanding
children's rights, sharing valuable information about difficult children with
your friends, and joining UNICEF's monthly donation program. For more
information, please visit the "Support Us" section of this website.

Q: How do I get a job or internship at UNICEF?

A: UNICEF is always recruiting experienced and highly qualified Chinese
professional development staff to join our team. If you are interested in
applying for a current vacant position, please visit our Recruitment page.

Q: I applied for a vacant position at UNICEF. When will you contact me?

A: All applicants must submit their resume before the deadline specified in the
recruitment information, together with a complete UN Personal Resume (P11 Form).
All materials should be in English and sent to the specified email address. The
subject of the email should contain the specific job number of the job being
applied for. Unfortunately, we only send written notice to first-time qualified
job seekers. Since UNICEF receives too many job applications, please understand
that it is not possible to reply to each and every one.

Q: Does UNICEF charge a management fee for donations received?

A: UNICEF funds are all from voluntary contributions. For the donations
received, UNICEF spends less than 10 per cent of its funds on administrative
expenses.

Q: Can I donate old toys, old books or old clothes to poor children through
UNICEF?

A: We are grateful for the goodwill of the public to provide in-kind donations.
Unfortunately, we are unable to accept in-kind donations for children. The way
we operate our projects and the organizational structure is not suitable for
receiving, processing, storing and transporting donated goods. However, many
reputable non-profit organizations in the country can receive in-kind donations.

Q: Can UNICEF help my child pay for a large medical bill?

A: We deeply sympathize with your child's condition. Unfortunately, our
collaborative projects are developmental projects that provide the government
with proven project models and practices that benefit the broader range of
children through pilot projects. Therefore, we have different ways of working
with NGOs, and we cannot raise funds for a single child, and there is no
one-on-one assistance. We hope you understand and sincerely wish your child a
speedy recovery.

Q: Can I help individual children by donating money to UNICEF?

A: UNICEF is a development-oriented cooperative organization that does not
participate in one-on-one child support activities. There are some reputable
non-profit organizations in the country that are developing child support
programs.

Q: I have encountered difficulties in donating money to UNICEF.

A: Please contact us at 400-098-2366.

Q: Can I donate money for UNICEF work in other countries?

A: Yes. If you wish to contribute to children affected by emergencies in other
countries, UNICEF China can accept your donation and forward it to UNICEF
headquarters or to the country office for assistance.

Q: Can UNICEF help me adopt a child?

A: We cannot. UNICEF has never been involved in helping families adopt children.
If you are interested in adopting a child, please contact your local civil
affairs department. Please be cautious and ensure that the best interests of the
child are protected and that the process is in strict accordance with the
relevant laws and regulations governing adoption.

Q: What job categories does UNICEF have?

A: Our workforce is made up of different categories, including international
professionals, national officers, general service staff, individual consultants/
contractors, interns, and volunteers.

Employees under a fixed-term appointment include international professionals,
national officers, and general service staff. Fixed-term appointments are
typically for a period of two years and renewable subject to the needs of the
organization, and none of these positions are career-long employment.

Individual consultants/ contractors, interns and volunteers are only engaged on
a short-term basis. They complete specifically defined scope of tasks within a
specified period, and cooperation ceases once the period of service is
terminated. After the termination, the person is a private individual and UNICEF
would not presume to comment on any personal choices. UNICEF has never conferred
any official title, recognition, and other forms of honour for any individual
consultants/ contractors, interns or volunteers.

Regardless of the role and form of cooperation, each of us has an irreplaceable
role in achieving UNICEF's mission. For more information, please visit Join
UNICEF webpage.

Q：How can I tell if a product for sale with the UNICEF logo is real or not?

A: UNICEF China does not authorize or commission any third-party organization or
individual to sell such collateral materials as clothing, toys, learning or
household utensils bearing the UNICEF name or logo, or to receive any donations
on behalf of UNICEF. We reserve the right to pursue legal actions against any
brand frauds or infringements for illegal sales or charges in accordance with
relevant laws and regulations.

We directly manage and operate our official UNICEF Inspired Gifts Shop on three
digital platforms, i.e.  UNICEF official website (shop.unicef.cn), Taobao
(unicef.taobao.com), and WeChat (search for the WeChat public account name
"unicefchina_eshop"). If you wish to place your orders, please make sure that
you visit the above three official channels. All gifts sold in the shop are
non-profit.


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