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SECURE COMMUNICATION ACROSS ALL LEVELS OF CRITICAL INFRASTRUCTURE OPERATIONS

Resilient, real-time collaboration across the critical infrastructure ecosystem
with Rocket.Chat’s communications platform and Pexip’s secure video meetings.

Get free trial
Download solution brief


THE NEED TO PROTECT YOUR CRITICAL INFRASTRUCTURE
FROM CYBERATTACKS


60%

Of utilities have experienced at least one cyber incident that disrupted
operations in the past three years.
2023 survey by the Ponemon Institute


$5.72 MILLION

Is the average cost of a data breach in the energy sector significantly higher
than the global average of $4.45 mil.
IBM "Cost of a Data Breach Report 2023"


60%

Of utilities in North America are still reliant on outdated legacy systems,
which are more vulnerable to cyber-attacks.
The Forbes


ENABLING CRITICAL ENTITIES TO PREVENT, RESIST, ABSORB, AND RECOVER FROM
DISRUPTIVE INCIDENTS


UNIFIED, SECURE COMMUNICATION FOR CRITICAL INFRASTRUCTURE

Rocket.Chat and Pexip facilitate text, voice, and secure video meetings,
offering a comprehensive platform for incident response, routine operations, and
critical decision-making processes.



FLEXIBLE DEPLOYMENT
OPTIONS AND BEST ALTERNATIVE TO CLOUD-BASED SOLUTION

For organizations required to adhere to data sovereignty 
or data location
legislation. Easily tailored to comply 
with regional organizational security
requirements.


#1 SKYPE FOR BUSINESS SERVER REPLACEMENT FOR SECURE AND COMPLIANT COLLABORATION

For organizations required to adhere to data sovereignty 
or data location
legislation. Easily tailored to comply 
with regional organizational security
requirements.

Learn more


UNIFY A HYBRID WORKFORCE

01

Utilize real-time chat, video conferencing, and file sharing to connect the
office and distributed field workforce. Rocket.Chat is accessible from any
device, keeping everyone in sync regardless of location.




COORDINATE WITH EXTERNAL PARTNERS

02

Collaborate with external stakeholders directly from Rocket.Chat, regardless of
which tool they use. Ensure federated, effective communications in emergencies,
joint projects, and regional coordination efforts.




RESPOND TO PUBLIC INQUIRIES

03

Leverage the built-in customer service capabilities to engage with your
communities via their preferred channels. Provide agent-assisted or automated
responses to public inquiries, feedback, and complaints.




INCREASE ORGANIZATIONAL RESILIENCE

04

Use presence indicators, read receipts, and channel-based messaging to engage
with stakeholders and get things done quickly.



ENHANCE PREPAREDNESS, RESPONSE, AND INTERNATIONAL COOPERATION.

One platform for seamless collaboration with internal teams, external suppliers,
regulators, and the general public.

ENHANCE PREPAREDNESS, RESPONSE, AND INTERNATIONAL COOPERATION.

One platform for seamless collaboration with internal teams, external suppliers,
regulators, and the general public.

ENHANCE PREPAREDNESS, RESPONSE, AND INTERNATIONAL COOPERATION.

One platform for seamless collaboration with internal teams, external suppliers,
regulators, and the general public.

ENHANCE PREPAREDNESS, RESPONSE, AND INTERNATIONAL COOPERATION.

One platform for seamless collaboration with internal teams, external suppliers,
regulators, and the general public.




JUVARE, A GLOBAL LEADER IN CRITICAL INCIDENT MANAGEMENT, UTILIZED ROCKET.CHAT TO
INNOVATE ON THE EMERGENCY PREPAREDNESS PLAYBOOK

Juvare is a leader in emergency preparedness, critical incident management, and
response technology, connecting over 80% of state public health agencies, 3,500+
hospitals, 50+ federal agencies, and 500+ emergency management operations across
the greater U.S., as well as a rapidly expanding international presence.
“Offering a modern embedded chat option for our clients provides real-time
collaboration, improves user experience, promotes proactive problem solving, and
enhances situational awareness. Crisis communication is critical, so providing
faster response and easy access to internal and partner resources is a great
value-add for those who use our products.”
Bryan Kaplan
EVP, Chief Information & Security Officer of Juvare



DATA OWNERSHIP AND SOVEREIGNTY

01

No individuals, devices, or services attempting to access your resources, even
those inside the network, should automatically be trusted.




SECURE COMMUNICATION

02

End-to-end encryption and identification-only push notifications keep
conversations private and confidential, ensuring the integrity and reliability
of your operations.




ACCESS CONTROL AND DATA GOVERNANCE

03

Ensure sensitive information is never shared. Avoid data leaks and automatically
triage sensitive expressions through an approval process.




SECURE AI FOR OPERATIONAL EXCELLENCE

04

Implement an on-premise AI solution that can be securely enriched with
proprietary information. Summarize lengthy discussions and provide contextual
insights to facilitate faster decision-making.




REGULATORY COMPLIANCE

05

Adhere to industry regulations and standards for secure communications to avoid
fines and reputational damage. Rocket.Chat is ISO 27001 certified, SOC 2
compliant, and supports compliance with GDPR, NIS2, and CCPA.



WHY CRITICAL INFRASTRUCTURE ORGANIZATIONS CHOOSE ROCKET.CHAT AND PEXIP

They are built for mission-critical environments and provide the guardrails and
safety net the critical infrastructure industry can't treat as optional.

WHY CRITICAL INFRASTRUCTURE ORGANIZATIONS CHOOSE ROCKET.CHAT AND PEXIP

They are built for mission-critical environments and provide the guardrails and
safety net the critical infrastructure industry can't treat as optional.

WHY CRITICAL INFRASTRUCTURE ORGANIZATIONS CHOOSE ROCKET.CHAT AND PEXIP

They are built for mission-critical environments and provide the guardrails and
safety net the critical infrastructure industry can't treat as optional.

WHY CRITICAL INFRASTRUCTURE ORGANIZATIONS CHOOSE ROCKET.CHAT AND PEXIP

They are built for mission-critical environments and provide the guardrails and
safety net the critical infrastructure industry can't treat as optional.

WHY CRITICAL INFRASTRUCTURE ORGANIZATIONS CHOOSE ROCKET.CHAT AND PEXIP

They are built for mission-critical environments and provide the guardrails and
safety net the critical infrastructure industry can't treat as optional.




ENSURE NIS2 COMPLIANCE WITH ROCKET.CHAT AND PEXIP

Are you a critical infrastructure sector regulated by the BSI-Act?


OWN YOUR DATA

Host in your own infrastructure, giving you full control of your data and
avoiding vendor lock-in.


GRANULAR RESTORATION

Restoring your workspace data is easy and precise when you need to act fast.


GRANULAR AND AUTOMATED RETENTION POLICIES

Automatically delete old messages and files in your workspace based on custom,
granular rules.


MESSAGE AUDIT PANEL

Audit and export conversations to monitor important information, lowering the
risk of insider threats.


DYNAMIC USER GROUPS

Retention policies for dynamic groups ensure compliance with data regulations.


SECURITY AT THE CORE

Rocket.Chat is ISO 27001 certified and applies full E2EE among other data
security measures


HOW WE COMPARE TO OTHER PLATFORMS?

Critical National Infrastructure organizations trust Rocket.Chat and Pexip to
keep their data
secure and enhance business resilience.
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business


WHY CI ORGANIZATIONS CHOOSE ROCKET.CHAT







Digital sovereignty






End-to-end encryption





Limited
180+ advanced role-based permissions






Private network deployment (cloud, on-prem, or air-gapped)






Interoperability - Federation capabilities built on Matrix






Omnichannel citizen engagement (SMS, email, WhatApp, and other)






White labeling






MIT Open Source license (all editions)







READY TO GET STARTED?
DON’T MISS THIS LIMITED OFFER!


GET IN TOUCH WITH OUR TEAMS TO UNLOCK ACCESS
TO AN EXTENDED ROCKET.CHAT AND PEXIP FREE TRIAL

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