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1. Join the Loyalty Program


 

2. Earn Points

 

3. Redeem Points

 

4. Elite Membership

 

5. Marriott Bonvoy™ Events

 

6. Co-Brand Credit Cards

 

7. Marriott Vacation Club, Marriott Grand Residence Club, Vistana Signature
Network, and Vistana Residence Network

 

8. Homes & Villas By Marriott International

 

9. Additional Terms of Participation in the Loyalty Program

 
 


LOYALTY PROGRAM TERMS & CONDITIONS

 
Updated June 2022
 

Effective in February 2019, the loyalty program for Marriott International, Inc.
is Marriott Bonvoy™ (hereinafter, the “Loyalty Program”). Prior to this, the
Loyalty Program operated as a unified program under three names: Marriott
Rewards® Program, The Ritz-Carlton Rewards Program, and the Starwood Preferred
Guest® Program (the “SPG Program”) (each a “Legacy Program”). These Legacy
Programs were operated by Marriott International, Inc. and its subsidiaries,
including Marriott Rewards, LLC and Preferred Guest, Inc. (collectively, the
“Company”).

 

The Loyalty Program operates under the terms and conditions as set out below
unless otherwise expressly stated (the “Program Rules”). The Program Rules
hereby incorporate the additional Managed Associate Rules that shall apply to
employees of the Company and to associates working at Company owned, leased,
licensed and managed locations. The Managed Associate Rules do not apply to
employees of Company franchisees, licensees and owners of Company managed
properties.

 

The Program Rules govern the Company’s relationship with members of the Loyalty
Program (collectively, “Loyalty Program Members,” and individually, a “Loyalty
Program Member,” “Member,” or “you”), including how Members manage their
accounts, book reservations, achieve elite status, earn and redeem Loyalty
Program points (“Points”) with participating hotels and properties (each a
“Participating Property”), as well as with third party programs which have a
business relationship with the Loyalty Program such as airline frequent flyer
programs (“Partner Programs”).

 

The Program Rules incorporate the additional terms that apply to certain
experiences or properties which participate in the Marriott Bonvoy loyalty
program in a limited or unique capacity – including All-Inclusive by Marriott
Bonvoy and The Ritz-Carlton Yacht Collection. Specific Loyalty Program benefits,
amenities, offers, awards and services may not be available at or as part of
such experiences or properties, even though the applicable experience or
property is not explicitly identified as being excluded where the benefit,
amenity, offer, award or service is described in these Program Rules. Please
refer to the Supplemental Terms page to view the separate terms governing the
participation in the Loyalty Program by the applicable experience or property
for information on what features of the Loyalty Program are available.

 

By opening a Loyalty Program membership account (“Account” or “Membership
Account”), or by using either your membership card or the Membership Account
number you were assigned (“Membership Number”) to receive and redeem benefits of
the Loyalty Program, including, without limitation, Loyalty Program Points, you
agree that:

 

 * you have read and accept these Program Rules; and you have read and accept
   the Website Terms of Use which are incorporated by reference herein; and

 
 * you consent to the collection, use, and disclosure of your personal data by
   the Company, the Loyalty Program, Participating Properties and Partner
   Programs, and their authorized third-party agents and licensees in accordance
   with the Company’s Privacy Statement.

 

All Loyalty Program benefits, amenities, offers, awards and services are subject
to availability and may be changed by the Company at any time without notice.
The Company may terminate the Loyalty Program, in whole or in part, with six (6)
months' advance notice to all active Loyalty Members and with less than six
months' notice in any jurisdiction if required to do so by applicable law. At
the Company’s sole discretion, the Company may choose to substitute a similar
loyalty program for the Loyalty Program at any time immediately upon notice to
active Loyalty Members. If the Loyalty Program is terminated, all unredeemed
Points will be forfeited without any obligation or liability, and no Award
claims will be honored after the conclusion of the notice period.

 

These Program Rules supersede all previous terms and conditions applicable to
the Legacy Programs or Loyalty Program. Except as otherwise expressly prohibited
or limited by applicable laws, Company may at any time amend, modify or
supplement these Program Rules, the structure for earning and redeeming Awards
(as defined below), with or without notice, even though such changes may affect
the value of Points or Miles, or the ability to obtain certain Awards
(collectively “Program Rule Changes”). “Awards” means any and all awards earned
by Members in connection with the Loyalty Program, including without limitation
Award Redemptions (as defined in Section 3.1). Loyalty Members are responsible
for remaining knowledgeable of the Program Rules and any Program Rule Changes.
Your continued participation in the Loyalty Program will constitute your
acceptance of any such Program Rule Changes.


 


1. JOIN THE LOYALTY PROGRAM

 

1.1 ELIGIBILITY

 

Membership in the Loyalty Program is free and available to any individual who:
(a) possesses the legal authority to agree to the Program Rules; (b) resides in
a jurisdiction which legally permits participation in the Loyalty Program; (c)
is not a resident of Cuba, Iran, North Korea, Syria, or the Crimea region of
Ukraine; (d) provides valid and accurate personal information when enrolling in
the Loyalty Program; (e) is not already a member of the Loyalty Program (i.e.,
does not already have a Membership Account); and (f) has not previously been
terminated from the Loyalty Program or any of the three Legacy Programs by the
Company.

 

1.1.a. Members are responsible for reading and understanding the Loyalty Program
Rules, Account statements, and other communications from the Company about the
Loyalty Program in order to understand his/her rights, responsibilities, and
status in the Loyalty Program. If a Member has any questions about the Loyalty
Program or these Program Rules, the Member should contact Member Support.

 

1.1.b. Members are responsible for reading the Company’s Privacy Statement in
order to understand how the Company collects, uses, and discloses a Member’s
data. If a Member has any questions about the Company’s Privacy Statement or its
collection, use, or disclosure of a Member’s data, the Member should
contact Member Support.

 

 

1.2 PARTICIPATING PROPERTIES AND BRANDS


 

1.2.a. “Participating Properties” are hotels, resorts, and other transient stay
properties operated under the brands below that are owned, managed, franchised
or licensed by Marriott International (“Participating Brands”) and are bookable
through Marriott Channels unless otherwise stated (see 1.2.b.). Residences
properties (“Residences”), whether offered as whole or fractional ownership, as
serviced apartments, or condominiums, are by nature, not transient stay
properties and therefore, do not participate in the Loyalty Program unless
otherwise outlined below. The Participating Properties and Participating Brands
include:

 

i. The Ritz-Carlton® - all locations except for:

 
A. Ritz-Carlton Reserve® properties participate in the Loyalty Program as
follows:

(1) Earn Points or Miles as described in Section 2
(2) Redeem Points as described in Section 3
(3) Members receive benefits as defined in Sections 1 and 4 except for the
following: Member Rates, Gift Shop Discount, Complimentary Enhanced Room
Upgrades, Late Checkout, Guaranteed Lounge Access, Guaranteed Room Type, 48-Hour
Guaranteed Availability, and Suite Night Awards.
(4) Marriott Bonvoy Events as described in Section 5
 
B. The Ritz-Carlton Residences®, Waikiki Beach participates in the Loyalty
Program as follows:
 
    (1) Earn Points or Miles as described in Section 2
    (2) Redeem Points as described in Section 3
    (3) Members receive benefits as defined in Section 4 except for the
following: Complimentary     Enhanced Room Upgrades, Late Checkout, Suite Night
Awards, and Your24™.
 
C. The Ritz-Carlton Destination Club® properties - earning partner for Elite
Night Credit (as defined by 2.1.a.) only for Members staying at The Ritz-Carlton
Destination Club locations under their ownership benefit; no Points redemption
and no Points or Miles earning
 
D. The Ritz-Carlton Yacht Collection - earning and redemption partner with
unique participation in the Loyalty Program as expressly identified in
their separate terms of service (“RCYC Terms”). Members who book and complete
reservations through RCYC are subject to the Program Rules, these RCYC Terms, as
well as the legal information found on The Ritz-Carlton Yacht Collection↗.
 
E. The following properties do not participate in the Loyalty Program:
 

• The Ritz-Carlton, Millennia Singapore
• The Ritz-Carlton Residences, except as noted above
• The following partner properties:

 

○ Hotel Ritz-London - London, UK
○ Bulgari Hotels and Resorts - all locations

 

ii. St. Regis® - all locations except for:

 

    A. The Residences at The St. Regis Deer Valley, Snow Park participates in
the Loyalty Program as     follows:

 

        (1) Earn Points or Miles as described in Section 2
        (2) Redeem Points as described in Section 3
        (3) Members receive benefits as defined in Section 4 except for the
following: Complimentary         Enhanced Room Upgrades, Late Checkout, Suite
Night Awards, and Your24™.

 

    B. The St. Regis Residences do not participate in the Loyalty Program,
except as noted above     

 

   C. The St. Regis Residence Club® properties - earning partner for Elite Night
Credit (as defined by     2.1.a.) only; no Points redemption and no Points or
Miles earning

 

iii. EDITION® - all locations except for:

 

• EDITION Residences do not participate in the Loyalty Program

 

iv. The Luxury Collection® - all locations except for:

 

• The Luxury Collection Residences do not participate in the Loyalty Program

 

v. W® - all locations except for:

 

• W Residences do not participate in the Loyalty Program

 

vi. JW Marriott® - all locations

 

vii. Marriott Hotels® - all locations except for:

 

• The Marriott Ranch Bed and Breakfast  

• Marriott Residences do not participate in the Loyalty Program

 

viii. Sheraton® - all locations except for:

 

• Sheraton Residences do not participate in the Loyalty Program

 

ix. Marriott Vacation Club® and Marriott Grand Residence Club® - all locations
except for:

 

A. Grand Residences by Marriott – Mayfair-London, UK

 

B. Marriott Vacation Club® at The Empire Place©, Bangkok, Thailand

 

Marriott Vacation Club and Marriott Grand Residence Club properties which
participate have limited on-property benefits as outlined in Section 4 and
Section 7.

 

x. Delta Hotels by Marriott™ - all locations except for:

 

•  Delta Hotels by Marriott™ that are part of All-Inclusive by Marriott Bonvoy
(see 1.2.a.xxxiv) participate in the Loyalty Program in a unique capacity as
expressly identified in their separate terms of service (“All-Inclusive by
Marriott Terms”).

 

xi. Le Méridien® - all locations except for: 

 

•  Le Méridien Residences do not participate in the Loyalty Program

 

xii. Westin® - all locations except for:

 

•  Westin properties that are part of All-Inclusive by Marriott Bonvoy (see
1.2.a.xxxiv) participate in the Loyalty Program in a unique capacity as
expressly identified in their separate terms of service (“All-Inclusive by
Marriott Terms”).

 

•  Westin Residences do not participate in the Loyalty Program.

 

xiii. Autograph Collection® Hotels - all locations except for:

 

      A. Autograph Collection Hotels that are part of All-Inclusive by Marriott
Bonvoy (see 1.2.a.xxxiv) participate in the Loyalty Program in a unique capacity
as expressly identified in their separate terms of service (“All-Inclusive by
Marriott Terms”).

 

B. The Cosmopolitan of Las Vegas participates in the Loyalty Program as follows:

 

(1) The only charges that qualify for Points are the following: Room rate, room
service food and beverage, in-room movies, phone calls and in-room minibar
purchases. Points cannot be earned on any other purchases at hotel outlets or
for hotel services.

 

(2) Points may be redeemed for all Qualifying Stays (defined in Section 2.1.d.)
at The Cosmopolitan of Las Vegas.

 

(3) Limited benefits are provided as described in Section 1.3, Section 3.4, and
Section 4, except for the breakfast option associated with the Elite Welcome
Gift benefit which is not available.

 

(4) Members who hold dual membership in both the Marriott Bonvoy Loyalty Program
and The Cosmopolitan of Las Vegas Identity Program can choose to receive the
benefits of, and apply their room charges and in-room consumable earnings to,
either program, but cannot concurrently receive the benefits of nor apply
earnings to both. Marriott Bonvoy and the Identity Program are two separate
loyalty programs; therefore accounts may not be linked or merged. Members may
elect to earn Marriott Bonvoy Points and receive Marriott Bonvoy program
benefits by providing their Membership Number at the time of reservation.

 

C. Autograph Collection Residences do not participate in the Loyalty Program,
except as noted above

 

xiv. Design Hotels™ - all locations identified as a property which participates
in the Loyalty Program are listed here and participate as follows:

 

A. Earn Points or Miles as described in Section 2

 

B. Redeem for Award Redemption Stays only as described in Section 3

 

C. Provide limited benefits as described in Section 1.3 and Section 4

 

xv. Renaissance® Hotels - all locations

 

xvi. Tribute Portfolio® - all locations

 

xvii. Gaylord Hotels® - all locations

 

xviii. Courtyard® - all locations

 

xix. Four Points® - all locations

 

xx. SpringHill Suites® - all locations

 

xxi. Protea Hotels® - all locations

 

There are additional terms and conditions for Prokard Explorer members who are
also Loyalty Program Members as outlined in Section 1.3.

 

xxii. Fairfield® by Marriott - all locations

 

xxiii. AC Hotels® - all locations

 

xxiv. Aloft® Hotels - all locations

 

xxv. Moxy® Hotels - all locations

 

xxvi. Residence Inn® - all locations

 

xxvii. TownePlace Suites® - all locations

 

xxviii. Element® - all locations

 

xxix. Marriott Conference Centers - all locations except for:

 

• Rotary House Hotel, Houston, TX

 

xxx. Vistana properties – the following Vistana properties participate in the
Loyalty Program. Properties that participate provide limited on-property
benefits as outlined in Section 4 and Section 7.

 

• Phoenician, Residences, a Luxury Collection Residence Club, Scottsdale -
earning partner for Elite Night Credit (as defined by 2.1.a.) only; no Points
redemption and no Points or Miles earning
• Sheraton Broadway Plantation Resort Villas

• Sheraton Desert Oasis Villas, Scottsdale

• Sheraton Kauai Resort

• Sheraton Lakeside Terrace Villas at Mountain Vista, Avon, Vail Valley

• Sheraton Mountain Vista Villas, Avon/Vail Valley

• Sheraton PGA Vacation Resort, Port St. Lucie

• Sheraton Steamboat Resort Villas

• Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando

• Sheraton Vistana Villages Resort Villas, I-Drive/Orlando

• St. Regis Residence Club, Aspen – earning partner for Elite Night Credit (as
defined by 2.1.a.) only; no Points redemption and no Points or Miles earning

• St. Regis Residence Club, New York – earning partner for Elite Night Credit
(as defined by 2.1.a.) only; no Points redemption and no Points or Miles earning

• The Westin Desert Willow Villas, Palm Desert

• The Westin Ka'anapali North Villas

• The Westin Ka'anapali Ocean Resort Villas

• The Westin Kierland Villas

• The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

• The Westin Los Cabos Resort Villas & Spa

• The Westin Mission Hills Resort Villas, Palm Springs

• The Westin Nanea Ocean Villas, Ka'anapali

• The Westin Princeville Ocean Resort Villas

• The Westin Riverfront Mountain Villas, Beaver Creek Mountain

• The Westin St. John Resort & Villas

• Vistana Beach Club

 

xxxi. Non-branded properties - the following non-branded properties participate:

 

A. Certain transient stay properties operate in agreement with the Company and
are not under a Participating Brand but are bookable through Marriott Channels
(noted in 1.2.b) or Marriott Websites (noted in 1.2.c). Unless otherwise
indicated through the Marriott Channels and Marriott Websites, these non-branded
properties participate in Marriott Bonvoy based on the Participating Brand or
All-Inclusive Resort they will convert to at a later date.

 

B. Atlantis, Paradise Island, Bahamas participates in the Loyalty Program as
follows:

 

(1) Points or Miles may be earned for reservations booked
through www.marriott.com/atlantis/travel.mi, by calling +1 (855) 696-4732, or
booked through Atlantis Paradise Vacations, by calling +1 (800) ATLANTIS or +1
(800) 285-2684. Points cannot be redeemed for reservations booked through
Atlantis Paradise Vacations. Points or Miles will not be earned and Points
cannot be redeemed for reservations booked through AtlantisBahamas.com↗.

 

(2) Points or Miles may be earned and Points may be redeemed for stays at The
Coral at Atlantis; The Royal at Atlantis; and The Cove at Atlantis.

 

(3) Redemption stays at The Coral at Atlantis; The Royal at Atlantis; and The
Cove at Atlantis will include a single or double standard room, including the
cost of the hotel room, room tax. Extra-person charges for the third, fourth, or
more guests in the room is an additional fee and not included in the award
redemption as form of payment. This fee as well as all other property charges,
including resort fees and service charges are the responsibility of the Loyalty
Program Member and are not included in the stay.

 

(4) Points or Miles may be earned on room rate only. The Reef at Atlantis, The
Beach at Atlantis, and Harborside at Atlantis do not participate in the Loyalty
Program.

 

(5) Limited benefits are provided as described in Section 1.3, Section 3.7,
Section 4, except for the breakfast option associated with the Elite Welcome
Gift benefit which is not available.

 

xxxii. Marriott Executive Apartments® - Base Points and Miles earning partner
only (no Points redemption or on-property Elite benefits including Elite bonus
Points)

 

xxxiii. Homes & Villas by Marriott International – short-term home rentals
provided through https://homesandvillasbymarriott.com↗ have limited
participation in the Loyalty Program as outlined in the HVMI Terms of
Service↗. Members who book through the HVMI website are subject in all respects
to the Program Rules and the HVMI Terms of Service.

 

xxxiv. All-Inclusive by Marriott Bonvoy – Unless otherwise indicated, resort
properties identified on https://all-inclusive.marriott.com↗ participate in the
Loyalty Program (“All-Inclusive Resorts”) in a unique capacity as expressly
stated in their separate terms of service (“All-Inclusive by Marriott Terms”).
Members who book and stay at an All-Inclusive Resort are subject in all respects
to the Program Rules and the All-Inclusive by Marriott Terms.

 

1.2.b. “Marriott Channels” are collectively the Marriott Websites, the Mobile
Apps, Participating Properties, and the Customer Engagement Centers (which
include Member Support).

 

1.2.c. “Marriott Website” is a website operated by or on behalf of the Company
or a Loyalty Program Participating Property and currently includes these
websites: Marriott.com, RitzCarlton.com, stregis.com, editionhotels.com,
theluxurycollection.com, bulgarihotels.com, whotels.com, jwmarriott.com,
marriotthotels.com, sheraton.com, deltahotels.com, lemeridien.com, westin.com,
autographhotels.com, design-hotels.marriott.com, renhotels.com,
tributeportfolio.com, gaylordhotels.com, courtyard.com, fourpoints.com,
springhillsuites.com, proteahotels.com, fairfield.marriott.com,
achotels.marriott.com, alofthotels.com, moxyhotels.com,
marriottexecutiveapartments.com, residenceinn.marriott.com,
TownePlaceSuites.com, elementhotelshub.com, homesandvillasbymarriott.com,
all-inclusive.marriott.com, and MarriottBonvoy.com.

 

1.2.d. A “Mobile App” is a downloadable application operated by or on behalf of
the Company in connection with the Loyalty Program including, without
limitation, the iPhone and Android versions thereof.

 

1.3 BENEFITS OF MEMBERSHIP

 

1.3.a. Member Support. Loyalty Program Members will have access to Member
service telephone numbers for reservations, customer service and award
redemption requests on the Member Support Website.

 

1.3.b. Member Rates.

 

i. Member Rates. Loyalty Program Members will receive an exclusive, preferred
rate ("Member Rate") when they book rooms through a MarriottChannel. Member
Rates are available at Participating Properties and Brands except at Atlantis,
Paradise Island, Bahamas, The Cosmopolitan of Las Vegas, Design Hotels, Homes &
Villas by Marriott International, and Ritz-Carlton Reserve. Advance reservations
are required

 

A. Member Rate offers a discount of at least two percent (2%) on weekdays and up
to five percent (5%) on weekends. The Ritz-Carlton, St. Regis, and EDITION offer
2% all days of the week.

 

B. Member Rate is applied to the Participating Property's lowest applicable
available public rates for non-Premium Rooms (as defined in Section 3.3.e).

 

C. Member Rate must be booked by the Member staying at the Participating
Property when making a reservation.

 

D. Member Rates do not apply to groups of ten (10) or more guest rooms.

 

E. Member Rate may not be combined with other select promotions, offers or
discounts, and is not valid for existing reservations or groups.

 

F. Member Rate does not apply to qualified transient rates such as government
rates, negotiated rates, AAA rates, and the Senior Discount rate.

 

1.3.c. Complimentary In-Room Internet Access. A Member who books a stay at a
Participating Property through a Marriott Channel will receive complimentary
standard in-room internet access during the stay. In addition, Marriott Bonvoy
Gold Elite, Marriott Bonvoy Platinum Elite, Marriott Bonvoy Titanium Elite,
Marriott Bonvoy Ambassador Elite Members, and any co-brand credit card holder
that has premium internet access as a benefit, will receive complimentary
enhanced in-room internet access regardless of booking method (collectively, the
"Internet Access Benefit"). The additional exclusions set forth below apply.

 

i. The Internet Access Benefit is limited to one (1) guest room per eligible
Member per stay regardless of how many rooms have been reserved, and the Member
must stay in the guest room and pay for the charges. The Internet Access Benefit
is not applicable for meeting rooms.

 

ii. Participating Properties that have mandatory resort charges, which include
internet access, will provide a replacement benefit, to be determined at each
Participating Property's discretion.

 

iii. No additional Internet Access Benefit will be provided at Participating
Properties and Brands that offer complimentary in-room internet access to all
guests. This includes properties in the Asia Pacific region which offer
complimentary in-room internet access to all guests, regardless of booking
channel. Participating Brands that provide complimentary in-room internet access
to all guests include: Ritz-Carlton Reserve, EDITION, Marriott Vacation Club,
Marriott Grand Residence Club, Vistana properties, Delta Hotels, Four Points,
Protea Hotels, Aloft, Moxy Hotels, Element, and Homes & Villas by Marriott
International. Participating Properties that offer complimentary standard
in-room internet access to Gold Elite, Platinum Elite, Titanium Elite and
Ambassador Elite Members only include: Atlantis, Paradise Island, Bahamas and
The Cosmopolitan of Las Vegas, NV. Refer to the Participating Property for more
information.

 

1.3.d. Benefits through Other Marketing Programs.

 

i. Prokard Explorer.  Prokard Explorer is a marketing program which offers its
members benefits that are valid only at participating properties within the
Protea Hotels portfolio. Prokard Explorer operates both as a stand-alone program
as well as in conjunction with the Loyalty Program.

 

A. Prokard Explorer has no earn and redeem points benefits. Guests who are
members of both Prokard Explorer and the Loyalty Program can only earn and
redeem Points or Miles with the Loyalty Program.

 

B. When staying at a participating Protea Hotel, guests who are members of both
Prokard Explorer and the Loyalty Program can (a) choose to earn Loyalty Program
Points or Miles, and (b) receive benefits from both programs. Prokard Explorer
benefits include dining discounts, preferential rates, and accommodation
vouchers. Loyalty Program benefits are based on the membership tier as outlined
in Sections 1.3 and 4.

 

C. All Loyalty Program Rules apply.

 

1.4 CONDITIONS OF ENROLLMENT

 

1.4.a. Completing the Enrollment Application. An individual may apply to enroll
in the Loyalty Program by fully and accurately completing an application on the
Loyalty Program website, at a Participating Property, or through another
enrollment channel. The Company may deny membership in the Loyalty Program to
any applicant in its sole discretion and without written notice.

 

1.4.b. Individual Membership. Only individuals are eligible for Loyalty Program
membership, and each individual may maintain only one Membership Account. All
Loyalty Member Accounts are individual Accounts and no joint Accounts are
permitted. Loyalty Program benefits are non-transferable unless expressly stated
otherwise.

 

1.4.c. Types of Membership

 

i. Tier Membership.  A tier membership is the base membership level in the
Loyalty Program.

 

ii. Elite Membership.  Upon reaching certain milestones, a Member will earn
elite membership status and become a Silver Elite, Gold Elite, Platinum Elite,
Titanium Elite or Ambassador Elite Member (collectively, “Elite Membership
Status,” or “Elite Status”). The requirements for earning Elite Status are set
forth in Section 4.

 

iii. Lifetime Elite Membership. Upon reaching certain milestones, a Member may
earn Lifetime Silver Elite, Lifetime Gold Elite, or Lifetime Platinum
(collectively, “Lifetime Elite Membership Status,” or “Lifetime Elite Status”).
The requirements for earning Lifetime Elite Status are set forth in Section 4.

 

iv. Managed Associate Membership. Employees of the Company and associates
working at Marriott owned, leased, licensed and managed locations (collectively,
“Managed Associates,” and individually an “Managed Associate”) may participate
in the Loyalty Program through: (1) a Membership Account identified as an
Managed Associate ("Managed Associate Membership"); (2) timeshare ownership in
Marriott Vacation Club, Marriott Grand Residence Club, or Vistana Networks; or
(3) with an active Marriott Bonvoy co-branded credit card account where
available. Managed Associate Membership Accounts are able to participate in the
Loyalty Program in accordance with the Program Rules subject to restrictions and
limitations identified in the Managed Associate Rules available for review on
the Company’s intranet and other Marriott Channels.

 

v. Corporate Membership.  Only individuals are eligible to participate in the
Loyalty Program. Corporations, groups and/or associated entities cannot enroll
as Loyalty Program Members. When traveling on business, it is a Member’s
responsibility to comply with his or her company policy concerning travel
programs. Information regarding a Member’s accumulation of Points or Miles for
business travel is subject to disclosure to the Member’s company subject to
applicable law and regulations.

 

1.4.d. Assignment of Membership Account and Membership Number.  After applying
to the Loyalty Program, a Membership Account will be opened and a Membership
Number will be assigned to each applicant. Upon receiving this Membership
Number, an individual becomes a Member eligible to earn Points or any currency
used by an airline’s frequent flyer program (“Miles”) at Participating
Properties. Further details are outlined in Section 1.5 and Section 2.

 

1.4.e. Duplicate Accounts. An individual may join the Loyalty Program. However,
a Member may not have one or more duplicate Accounts under the Loyalty Program
at any time.

 

i. If more than one Loyalty Program Membership Number is assigned to an
individual for the Loyalty Program, he/she will only receive Points or Miles for
one Membership Account. Duplicate Membership Accounts may be cancelled.

 

ii. A Member with individual Membership Accounts in the Loyalty Program will not
be able to link these Accounts, transfer points across Accounts, or have Elite
Status matched. The Member must combine them into a single Membership Account
with one number, one Elite Status, and one Points balance. Combining Accounts
can requested through the online form. Combining Membership Accounts cannot be
done at Participating Properties, through the Mobile App, or other booking
channels.

 

iii. When Members combine their Loyalty Program Membership Accounts, the Account
details will immediately begin to be combined and some will be available
instantly (Points, Nights, Elite Status, Upcoming Reservations), or within a few
days (suite night awards, Award Redemptions, past activity, and Mobile key &
guest services).

 

1.4.f. Personal Profile. Information provided by a Member will be maintained in
a personal preference profile with the Membership Account. All information
provided by a Member in his/her personal profile must be valid and accurate and
must be kept current.

 

i. A Member may change his/her address by changing his/her information on
the Account Profile on the Loyalty Program website or contact Member Support. In
certain instances, address changes may require supporting legal documentation.

 

ii. Name changes to a Membership Account must include supporting legal
documentation, signature, date and Membership Number. More information is in
our Frequently Asked Questions or Member Support.

 

iii. Credit card information included in a Member’s profile will be used by
Participating Properties to guarantee the Member’s stay and to pay for stay
charges, unless the Member provides a different credit card when the reservation
is made, at check-in or at check-out. A Member may change his/her credit card
authorization for future transactions by changing his/her information in
the Account Profile on the Loyalty Program website or by contacting Member
Support. A Member must notify the Company if the authorized credit card is lost,
stolen, invalidated or expired.

 

1.4.g. Use of Information Collected in Application. The information a Member
provides to the Company when completing the Loyalty Program application and
redeeming Points is processed in accordance with the Company’s Privacy
Statement. Communication of relevant information is important to administering
the Loyalty Program and providing each Member with the opportunity to maximize
the benefits of Membership. The Loyalty Program will only disclose Member
information to: the Company, person(s) authorized by the Member; franchisees,
fulfillment houses, email service providers and mail houses that process mail
for such entities; Authorized Licensees (as defined in the Company’s Privacy
Statement); and marketing companies that provide services to the Company. Member
information will, in each case, only be disclosed for one or more of the
following purposes: 1) in order to better service the Membership Account and the
Member’s preferences by keeping the Member informed of Account status and
activities through printed or electronic statements; 2) to assess a Member’s
entitlement to benefits; 3) to collect and process Member charges incurred at
the Company’s facilities; 4) to offer a Member additional products and services;
5) to send periodic satisfaction or market research surveys; and/or 6) to offer
a Member products or services from select reputable companies with whom the
Loyalty Program has a strategic relationship because the Loyalty Program
believes their offerings will be of interest to the Member. In choosing to
become a Loyalty Program Member, the Member consents to receive all the types of
information described above, but the Member will be given the opportunity to
define and modify mailing and other communication preferences.

 

1.5 MEMBERSHIP COMMUNICATIONS

 

1.5.a. New Members will receive Marriott Bonvoy Loyalty Program communications.

 

1.5.b. All Loyalty Program communications will be sent to a Member’s mailing
address or email address currently provided in the Member’s Account.
Communications delivered to the address on file will be deemed to have been
received one (1) business day after sending it if delivered to the Member’s
email address or five (5) business days after sending it if delivered to the
mailing address provided. Members must keep their email and mailing addresses
current. Neither the Company nor the Loyalty Program shall have any
responsibility for misdirected or lost mail or any consequences thereof.

 

1.5.c. Members will receive regular Points balance reports by email, provided
there has been a transaction on the Account since the last Points balance report
and the Member provided the Company with the appropriate permission to contact
the Member via email.

 

1.5.d. The Company may also send Members promotions, offers and other
communications from time to time, which may include, without limitation, items
from third parties. The items from third parties are based on the information
provided to the Company by a Member and any additional data the Company may
maintain. Members may change personal details and communications preferences at
any time in the Account Profile on the Loyalty Program website or by
contacting Member Support; however, the Company may require a Member to send
supporting documentation prior to allowing certain changes (e.g., legal name
changes).

 

1.5.e. Any time a Member contacts Member Support, the Company may ask the Member
certain security questions to verify the Member’s identity. Member Support may
monitor or record telephone calls to improve quality of service.

 

1.5.f. A Member can review his/her Points balance and transaction history and
update personal details and preferences in the Account Profile on the Loyalty
Program website. A Membership Number or his/her user name and password are
required to access the website.

 

1.6 EARNING POINTS OR MILES.

 

Members may earn Points (the currency of the Loyalty Program), or Miles (the
currency of airline frequent flyer programs, including any currency whether it
be miles, kilometers, points, etc., with the participating frequent flyer
program of their choice), for eligible charges at a Participating Property in
accordance with Section 2.

 

1.6.a. Points and Miles Subject to Program Rules. As set forth in Section
1.1.a., the accumulation of Points and Miles is subject to the Program Rules and
airline frequent flyer program terms and conditions. Each Loyalty Program Member
is responsible for reading the Program Rules, newsletters, and Account
statements in order to understand his or her rights, responsibilities, and
status in the Loyalty Program, as well as the structure for earning Awards.

 

1.6.b. Taxes. Points, Miles and Awards earned through participating in the
Loyalty Program may be subject to tax liability. Any tax liability, including
disclosure, connected with the receipt or use of Points, Miles or Awards is the
sole responsibility of the Member.

 

1.6.c. Conditions for Transferring Points and Miles. Accrued Points and Miles do
not constitute property of the Member. Points accrued by a Loyalty Program
Member are for the Member’s benefit only and may not be transferred to anyone
except as provided below.

 

i. Transferring Points to Accounts of Family or Friends. There is a limited
exception to the restriction on the transfer of a Member’s Points to the
accounts of friends or family, provided both Accounts are in good standing. See
Section 2.8 for more information.

 

ii. Death. In the event of a Member’s death, the Company may, in its sole
discretion, allow unredeemed Points from the deceased Member’s Account to be
transferred to a family member or a friend who is an active Member upon the
Company’s receipt and review of all requested documentation and communications.
Awards, Elite Membership Status, Lifetime Membership Status, and the related
benefits, including, without limitation, Elite Night Credit, will not transfer
to the recipient of the Points.

 

iii. Divorce. In the event of a Member’s adjudicated divorce settlement, the
Company may, in its sole discretion, allow unredeemed Points to be transferred
from one Member’s Account to another Member’s Account upon the Company’s receipt
and review of all requested documentation and communications including, without
limitation, legal documents directing such a transfer of Points. Awards, Elite
Membership Status, Lifetime Membership Status, and the related benefits,
including, without limitation, Elite Night Credit, will not transfer to the
recipient of the Points.

 

iv. Members are prohibited from bartering or selling Points for cash or other
consideration pursuant to Section 1.7.h.

 

v. Any Points which the Loyalty Program deems in its sole discretion to have
been transferred in violation of the Loyalty Program Terms and Conditions may be
confiscated.

 

1.6.d. Points Expiration Policy. Members must remain active in the Loyalty
Program to retain Points they accumulate. If a Member Account is inactive for
twenty-four (24) consecutive months, that Member Account will forfeit all
accumulated Points. Members can remain active in the Loyalty Program and retain
accumulated Points by earning Points or Miles, redeeming Points, or purchasing
Points (as described in 2.9) in the Loyalty Program at least once every
twenty-four (24) months, subject to the exceptions described below. If a Member
does not maintain an active status for five (5) consecutive years, the Member’s
Account may be deactivated. Once Points are forfeited, the Points cannot be
reinstated, but a Member can earn new Points, unless that Member’s Account has
been deactivated.

 

i. Not all Points activities help maintain active status in the Loyalty Program.
Examples of activities that do not count toward maintaining an active status in
the Loyalty Program include, but are not limited to:

 

A. Gifting or transferring Points; however, converting Points to Miles or Miles
to Points does count toward maintaining an active status;

 

B. Receiving Points as a gift or transfer

 

ii. Awards redeemed by a Member prior to Point forfeiture are still valid even
though the Award may not yet have been fulfilled at the time of Point
forfeiture.

 

iii. The Points expiration policy does not currently affect Points in a Lifetime
Elite Membership Account; however, the Loyalty Program may choose to apply a
Points expiration policy to Lifetime Elite Membership Accounts in the future.

 

iv. Points issued or earned through Vistana, including, without limitation, tour
incentives, purchase incentives, Marriott Bonvoy Conversion, sweepstakes and
other giveaway prizes, will expire six (6) years following the date they are
deposited into a Member’s Account, regardless of Member activity. All such
Points or any portion thereof, which have not been redeemed by their six (6)
year expiration period, will be forfeited without notice.

 

1.6.e. Airline Frequent Flyer Program Terms and Conditions.  The program rules
of affiliated airline frequent flyer programs control the redemption and
distribution of any Miles earned or transferred.

 

1.7 OTHER CONDITIONS OF ENROLLMENT

 

1.7.a. Cancelling or Suspending Membership Accounts

 

i. Cancelling by Member. A Member may cancel his/her membership in the Loyalty
Program at any time by sending written notice of cancellation to Member
Support. All unredeemed Points and Awards as well as achieved member status,
including Elite Status and Lifetime Elite Status, will be forfeited immediately
and may not be reinstated or transferred.

 

ii. Cancelling or Suspending by the Company. The Company may cancel a Member’s
accumulated Points, suspend Loyalty Program benefits, suspend Elite Membership
Status, suspend Lifetime Elite Membership Status (which will subsequently also
remove protection against the forfeiture of Points should the member become
inactive as described in Section 1.5.d. or cancel a Member’s Account at any time
with immediate effect and without written notice, for any reason and in the
Company's sole discretion including, without limitation, if the Company believes
the Member has:

 

A. Acted in a manner inconsistent with applicable laws, regulations, ordinances;

 

B. Failed to pay any hotel or other bill when due to the Company or a
Participating Property or failed to fulfill a Marriott Vacation Club, Marriott
Grand Residence Club or a Vistana Network financial obligation;

 

C. Acted in an inappropriate, fraudulent, abusive or hostile manner;

 

D. Breached or violated any of these Program Rules or the Website Terms of Use;

 

E. Fraudulently claimed eligibility to earn benefits through Marriott
BonvoyTM Events; or

 

F. Engaged in any misconduct or wrongdoing in connection with the Loyalty
Program including, without limitation, with respect to Points, Elite Night
Credit, Award usage, or any other Loyalty Program Member benefits.

 

iii. Bankruptcy. Subject to applicable law, a Member’s membership in the Loyalty
Program will terminate automatically upon the Member filing for bankruptcy or
otherwise being subject to a bankruptcy proceeding.

 

iv. Legal Action. Nothing contained in these Program Rules will limit the
Company in the exercise of any legal or equitable rights or remedies.

 

1.7.b. Effect of Membership Cancellation

 

i. The Loyalty Program, Points, Awards, and other related benefits and services
are the sole property of the Company, and are not the property of Members. On
cancellation of membership in the Loyalty Program for any reason, all unredeemed
Points, Awards and other related benefits and services will be forfeited and a
Member will no longer be able to participate in the Loyalty Program. Points,
Awards and other related benefits and services have no cash value and the
Company will not compensate or pay cash for any forfeited or unused Points.

 

ii. If the Company cancels a Member’s Account for any reason, the Member may not
reapply for membership in the Loyalty Program except in very limited
circumstances at Company’s sole discretion, and any unauthorized Account opened
in the Member’s name following cancellation, as well as Points, Awards and other
related benefits and services earned in that Account will be forfeited upon
discovery.

 

iii. If a Member cancels his/her Account, or if a Member Account becomes
inactive as described in Section 1.5.d. the Member may reapply for membership in
the Loyalty Program at a later date, but no Points, Awards and other related
benefits and services previously forfeited or expired will be reinstated to the
Member Account and any Elite Membership Status and/or Lifetime Elite Membership
Status will not be reinstated.

 

iv. Any Elite Membership Status and Lifetime Elite Membership Status terminates
upon cancellation of a Member Account.

 

1.7.c. Modification of Program. Except as otherwise expressly prohibited or
limited by applicable laws, the Company has the right to change, limit, modify
or cancel the Loyalty Program Rules and Awards, with or without notice, even
though such changes may affect the value of Points or Miles, or the ability to
obtain certain Awards. Partner Programs similarly reserve the right to modify
their own programs, which may impact your rights and expected benefits under the
Loyalty Program. The Company and Partner Programs may, among other things: (i)
increase or decrease the number of Points or Miles received for a stay or
required for an Award; (ii) withdraw, limit, modify or cancel any Award; (iii)
add blackout dates, limit rooms available for any Award at any Participating
Property or otherwise restrict the continued availability of Awards; (iv) change
program benefits, travel partners, locations served by the Company or its travel
partners, conditions of participation, rules for earning, redeeming, retaining
or forfeiting Points or Miles, or rules governing the use of Awards; (v) change
or cancel its travel partner awards. In accumulating Points or Miles, Members
may not rely upon the continued availability of any Award.

 

1.7.d. Termination of Program. The Company may terminate the Loyalty Program
with six (6) months' advance notice to all active Loyalty Members. At the
Company’s sole discretion, the Company may choose to substitute a similar
loyalty program for the Loyalty Program at any time immediately upon notice to
active Loyalty Members. A Member may not accumulate Points or claim Awards,
Loyalty Program benefits or amenities after the termination of the Loyalty
Program. If the Loyalty Program is terminated, all unredeemed Points will be
forfeited without any obligation or liability, and no Award claims will be
honored after the conclusion of the notice period. The Company may terminate any
of the Loyalty Program in whole or in part, in any jurisdiction on less than six
months' notice if required to do so by applicable law.

 

1.7.e. Benefits Subject to Availability and Modification. All Loyalty Program
benefits, amenities, offers, Awards and services are subject to availability and
may be changed at any time without notice.

 

1.7.f. Eligibility to Receive Benefits. By accepting any Loyalty Program
benefits, amenities, offers, awards or services, including, without limitation,
any Points or Awards, a Member acknowledges that he/she is responsible for
determining whether he/she is eligible to receive, and that he/she is eligible
to receive, such Loyalty Program benefits, amenities, offers, awards or services
(including, without limitation, Points and Awards) under applicable laws, gift
policies and incentive policies. Each Member must immediately notify the Company
if he/she is not eligible to receive any Loyalty Program benefits, amenities,
offers, awards or services at any time.

 

1.7.g. Eligibility Notification. A Member must promptly notify the Company in
the event that (i) he/she is not eligible for any reason, including, without
limitation, pursuant to any applicable laws, gift policies or incentive
policies, to earn Points, Awards, Elite Membership Status, or any other benefits
that a Member may earn under the Loyalty Program, or (ii) his/her Member Account
has been credited with any Points, Elite Membership Status, or any other benefit
that a Member may earn under the Loyalty Program that he/she has not earned or
is not eligible to earn.

 

1.7.h. No Sale or Transfer. Except as expressly permitted in the Program Rules,
Points, Awards, and other Member benefits may not be sold,bartered or
transferred (other than by the Company or its agents). Any attempted transfer,
sale or barter will be void and will be confiscated. TheCompany and its partners
may refuse to honor or recognize any Points, Awards, or Member benefits which
the Company believes may have beentransferred, sold or bartered.


 


2. EARN POINTS

 

2.1 EARNING OPPORTUNITIES AT PARTICIPATING PROPERTIES

 

2.1.a. A Member will earn:

 

i. Ten (10) base Points for each U.S. dollar, or the currency equivalent, that
is incurred and paid for by the Member on Qualifying Charges in accordance with
Section 2.1.b, except at Element, Residence Inn, TownePlace Suites and Homes &
Villas by Marriott International, where a Member will earn five (5) base Points
for each U.S. dollar spent on Qualifying Charges; and except at Marriott
Executive Apartments properties where a Member will earn two and a half (2.5)
base Points for each U.S. dollar spent on Qualifying Rates in accordance with
2.1.e; and

 

ii. Elite bonus Points, provided the Member has met the Elite Membership
Requirements for Elite Membership Status or Lifetime Elite Membership Status as
outlined in Section 4.2. The amount of bonus Points a Member earns will depend
on the Member’s achieved Elite Member Tier pursuant to Section 4.3. Available to
Elite Members at all Participating Brands except as otherwise noted in Section
1.2.a.

 

iii. Credits toward achieving the Elite Membership Requirements (“Elite Night
Credits,” or individually, “Elite Night Credit”) for Elite Membership Status and
Lifetime Elite Membership Status as outlined in Section 4.2. An Elite Night
Credit is only earned on a night during a Qualifying Stay as described in 2.1.d
(“Qualifying Night,” or for more than one night, “Qualifying Nights”).

 

2.1.b. Qualifying Charges. “Qualifying Charges” are:

 

i. Charges incurred during a stay in a guest room at a Participating Property by
a Member on his/her folio and up to two (2) additional guest rooms, including,
without limitation, charges for:

 

A. Qualifying Rates for Stays;

 

B. Food and beverages (excluding alcoholic beverages where prohibited by law)
and may exclude charges incurred at outlets that are not managed or operated by
the Participating Property;

 

C. Direct-dialed in-room telephone and direct-dialed in-room fax;

 

D. In-room movies and video games;

 

provided the Member provides his/her Membership Number at the time of
reservation or at check-in, stays in one of the reserved guest rooms, and pays
for the charges; or

 

ii. Charges incurred by the Member, without a stay in a guest room, for food and
beverage (excluding alcoholic beverage where prohibited by law) at restaurants
located at Participating Properties that offer this benefit if:

 

A. the charges are greater than $10 U.S. dollars (excluding taxes, service
charges, and gratuities);

 

B. the food and beverages are not in connection with a banquet, meeting or other
function that is excluded from Qualifying Charges as provided in Section 2.1.b.
and


so long as the Member provides their Membership Number at the time of payment.
Elite bonus Points will not be awarded on charges incurred by the Member without
a stay in a guest room under Section 2.1.b(ii). Charges from food and beverage
outlets managed or operated by a third party may not be eligible for earning
Points. Charges incurred at outlets that are not located within the
Participating Property or All-Inclusive Resort are not Qualifying Charges.
Earning at restaurants without a stay is offered:

 

(1) In Asia Pacific: at Participating Brands of the Loyalty Program, except for
Moxy, Element, Marriott Vacation Club, Design Hotels, Marriott Executive
Apartments, and include restaurants and bars listed on
https://marriottbonvoyasia.com/R+B (some exclusions may apply). Additional
offers may be available to Members on https://marriottbonvoyasia.com↗. Members
are subject to the terms and conditions of the offer and the Loyalty Program
Rules; and

 

(2) In Europe, the Middle East and Africa: At restaurants and bars at the
following Participating Brands of the Loyalty Program: St. Regis, The Luxury
Collection, W, Sheraton, Le Méridien, Westin, Tribute Portfolio, Four Points,
Aloft, and Element. In addition, at restaurants and bars within select
Participating Properties listed
here: https://www.morecravings.com/en/offers/marriottbonvoy. Additional offers
on the website may be available to Members. Members are subject to the terms and
conditions of the offer and the Loyalty Program Rules; and

 

(3) In United States, Canada: At restaurants and bars at the following
Participating Brands of the Loyalty Program: St. Regis, The Luxury Collection,
W, Sheraton, Le Méridien, Westin, Tribute Portfolio, Four Points, Aloft and
Element; and

 

(4) In the Caribbean, Mexico, Central America, South America: At restaurants and
bars located within the Participating Properties as listed
on https://hotel-deals.marriott.com/cala-off-folio-earnings/↗. Additional offers
on the website may be available to Members. Members are subject to the terms and
conditions of the offer and the Loyalty Program Rules; or

 

iii. Charges incurred as part of the all-inclusive package during a stay in a
guest room by a Member on his or her folio and up to two (2) additional guest
rooms paid by the Member at All-Inclusive Resorts and Participating Properties
offering all-inclusive packages year-round and designated by the Company as
all-inclusive property. Qualifying Charges for stays at these all-inclusive
properties include, without limitation, charges for:

 

• Qualifying Rates for Stays;

 

• Premium food and beverages (excluding alcoholic beverages where prohibited by
law) purchased at the property in addition to the Qualifying Rate;

 

• Extra-person charges on paid stays at a Qualifying Rate;

 

• Spa, Golf, and other resort-run activities if managed by the Participating
Property;

 

• Taxes, service charges and gratuities that are part of the qualifying room
package rate; and

 

• In certain limited cases, taxes, service charges, gratuities, and/or fees
related to other incidentals charged to the room bill may be eligible for
earning Points;

 

so long as the Member provides their Membership Number at the time of
reservation or at check-in, stays in one of the reserved guest rooms, and pays
for the charges. Charges from food and beverage outlets managed or operated by a
third party may not be eligible for earning Points. Charges incurred at outlets
that are not located within the Participating Property or All-Inclusive Resort
are not Qualifying Charges.

 

2.1.c. Non-Qualifying Charges. Charges which do not qualify for Points include
any complimentary services, Award Redemptions (including any cash portion of an
Award Redemption), or any other fees or charges including, without limitation:
(A) charges for banquets, meetings or other functions, with the exception of
Points earned in connection with a Qualifying Event Agreement as described in
Section 5; (B) other fees paid including, without limitation, parking, business
center, retail stores, and other third-party services; (C) room rate related
taxes, service charges, gratuities, fees (e.g. late cancellation fee or no-show
fees for not checking in for guaranteed reservations even if the reservations
were paid in full), mandatory or automatic charges (e.g., resort charges) and
other applicable charges, including certain room and other taxes and fees that
are not part of a qualifying all-inclusive room package rate; in certain limited
cases, taxes, service charges, gratuities, and/or fees related to other
incidentals charged to the room bill, as well as taxes, service charges and
gratuities that are part of a qualifying all-inclusive room package rate, may be
eligible for Points; and (D) charges outlined in Section 8.1 for Homes & Villas
by Marriott International.

 

2.1.d. Qualifying Stay. A “Stay" or “Qualifying Stay” means all consecutive
nights a Member registers for, and personally pays and stays at any
Participating Property, for which (i) the room is billed to the Member, or (ii)
the guest room is direct billed to the company who has arranged payment for the
Member’s stay that is not associated with a convention or group meeting.

 

i. A “Stay” is a stay of one or more consecutive nights at the same
Participating Property regardless of check-in and check-out activity by a Member
who: (A) provides his/her Membership Number at the time of reservation or at
check-in; (B) pays a Qualifying Rate or applies an Award Redemption for the
stay; and (C) stays in one of the reserved guest rooms. A Member may only earn
Points for up to three (3) guest rooms during any Stay if he/she stays in one of
the reserved guest rooms and pays a Qualifying Rate or applies an Award
Redemption for all of the guest rooms.

 

ii. A “Qualifying Stay” is a credit pursuant to these Program Rules that counts
toward earning Elite Night Credit. Except as otherwise noted, Members will only
earn credit for each Qualifying Night (i) which is part of a Stay at a
Qualifying Rate (as described in 2.1.e.), for the guest room the Member
personally pays for and stays in, and not for any additional guest rooms, or
(ii) for the guest room direct billed to the company who has arranged payment
for the Member’s stay that is not associated with a convention or group meeting.
Members do not receive Elite Night Credit on stays at Non-Qualifying Rates (see
2.1.f.). MVC Owners and Vistana Owners may also earn Elite Night Credit as
provided in Section 7.1 and 7.2. Members staying at The Ritz-Carlton Destination
Club locations under their ownership benefit earn Elite Night Credit as provided
in Section 1.2.a.

 

iii. Members cannot earn or receive benefits at multiple Participating
Properties for the same stay date(s).

 

iv. Only one Member per guest room can earn Points/Miles and Elite Night Credit,
as well as receive benefits. If there is more than one Member staying in the
same guest room, the Members must decide upon check-in whose Membership Number
will be applied to the guest room provided it is the same Member who will be
paying the bill..

 

2.1.e. Qualifying Rates. A “Qualifying Rate” is the rate a Member pays for a
Stay in a guest room at a Participating Property which qualifies to earn Points
or Miles. Qualifying Rates include most business and leisure rates, such as
rates found on Marriott.com without an application of a discount code, Standard
and Premium Retail rates, Advanced Purchase rates, Corporate negotiated rates,
and national/regional/local Government rates. Unless otherwise specifically
stated, Members will receive their membership tier benefits during stays on
Qualifying Rates.

 

i. At participating Design HotelsTM, Members earn Points or Miles on Qualifying
Charges only on Stays at a Qualifying Rate. Members do not earn Points or Miles
on Stays at a Non-Qualifying Rate at participating Design HotelsTM even if they
incur Qualifying Charges such as for incidental spend.

 

ii. At Marriott Executive Apartments, Members earn Points or Miles on the
Qualifying Rate only even if they incur Qualifying Charges.

 

2.1.f. Non-Qualifying Rates. A “Non-Qualifying Rate” is a rate a Member pays for
a Stay in a guest room at a Participating Property which does not qualify to
earn Points or Miles, as well as membership tier benefits. Non-Qualifying Rates
are those booked using the following methods:

 

i. The guest room was booked through a tour operator, online travel channel or
other third-party channel including, without limitation, expedia.com,
hotwire.com, priceline.com, orbitz.com, booking.com, travelocity.com; or

 

ii. The guest room was booked at a group rate as part of an event, meeting,
conference or organized tour, and the Member does not directly pay the
Participating Property for such room; or

 

iii. The guest room was booked at a tour operator, wholesaler, or crew room rate
or package including, without limitation, organized tours or package bookings;
or

 

iv. The guest room was complimentary; or

 

v. A voucher or third-party award was redeemed for the guest room.

 

2.1.g. Points will not be given, or Awards honored, at any subsidiary or
affiliate of the Company other than at Participating Properties, unless
otherwise advertised. If a hotel or other property ceases to be a Participating
Property, all stays subsequent to such date will not be eligible to earn Points
regardless of when the reservation was made. See Section 9.5 for additional
terms.

 

2.2 EARN ONE CURRENCY.

 

A Member may earn only one currency - Points or Miles. A Member may not earn
both Points and Miles for the same stay. A Member may switch from earning Points
to Miles, or vice versa, before a given Stay by updating his or her Membership
profile or by contacting Member Support. A Member will begin earning the new
“currency” (Points or Miles) with the next Stay. Previous earnings will not be
converted to the new currency. If the Member wishes to “convert” Points into
Miles, he or she may do so in accordance with Section 3.5.

 

2.3 EARNING MILES INSTEAD OF POINTS.

 

Membership Accounts are initially set up to earn Points. Members can change
their earning preference to Points or Miles through their Membership profile
online. When choosing to earn Miles instead of Points for Qualifying Stays,
Members must also designate a participating airline frequent flyer program and
corresponding account number in the Member profile to which the Member’s Miles
will be credited.  When this is completed, Points earned for future Qualifying
Stays will be converted to Miles automatically, with the exception of Elite
Welcome Gift of Points which remain in the Member’s Account as Points until the
Member initiates the transfer to Miles. Once Miles have been awarded to the
designated participating airline frequent flyer program, they may not be changed
to another designated participating airline frequent flyer program or converted
to Loyalty Program Points. For details on joining participating airline frequent
flyer programs, please refer to the particular airline’s loyalty program terms
and conditions.

 

2.4 MARRIOTT BONVOY™ EVENTS.

 

A Member can earn Points or Miles and Qualifying Nights for eligible groups,
meetings and events if the Member is an eligible meeting planner pursuant to
Section 5.

 

2.5 INDIVIDUAL EARNING FOR QUALIFYING CHARGES AND QUALIFYING NIGHTS.

 

2.5.a. No other person except the Member may earn Points/Miles on Qualifying
Charges and Elite Night Credit on Qualifying Nights for his/her Membership
Account.  Points/Miles and Elite Night Credit for a room shared by two Loyalty
Program Members will only be awarded to one Loyalty Program Member

 

2.5.b. Point/Miles and Elite Night Credit accrual is limited to individual
travel and the room must be paid for individually by the Member or direct billed
to the company who has arranged payment for the Member’s stay that is not
associated with a convention or group meeting.

 

2.5.c. If the Member attends a convention or group meeting and individually pays
the hotel or other property directly for the room, he/she will be eligible to
receive Points/Miles and Elite Night Credits for the Stay.  However, contract
rooms, rooms reserved by corporations on an ongoing basis, and master-billed
rooms are not eligible to earn Points/Miles and Elite Night Credit.

 

2.5.d. Military rates at certain overseas locations are subject to local
restrictions and may be ineligible for Points/Miles and Elite Night Credit.

 

2.6 CREDIT FOR STAYS OR QUALIFYING EVENTS COMPLETED PRIOR TO ENROLLMENT.

 

2.6.a. Points/Miles and Elite Night Credit may be earned for stays completed
within thirty (30) days prior to the Member’s enrollment in the Loyalty Program
as described further in Section 9.3, if such credit is requested through Member
Support, along with a copy of the paid receipt for the stay, within sixty (60)
days of the stay.  Additional documentation may be necessary.

 

2.6.b. Points/Miles and Elite Night Credit may be earned for Qualifying Events
(see Section 5.4) completed within thirty (30) days prior to the Member’s
enrollment in the Loyalty Program as described further in Section 9.3, if such
credit is requested through the property where the Qualifying Event was held,
along with a copy of the paid receipt for the Qualifying Event, within sixty
(60) days of the Qualifying Event.  Additional documentation may be necessary.

 

2.7 FOREIGN EXCHANGE.

 

The amount of Points earned at Participating Properties where a non-U.S. dollar
currency is used will be calculated based on Qualifying Charges converted to
U.S. dollar at the exchange rate selected by the Company.  This may be the
foreign exchange rate used by a Participating Property at check-in, at check-out
or another rate selected by the Company and may not be the same rate used for
currency conversions on the Member's folio.

 

2.8 TRANSFERRING POINTS FROM ONE ACCOUNT TO ANOTHER.

 

2.8.a. In accordance with the conditions for transferring Points as described in
Section 1.6.c., a Member can transfer up to a maximum of 100,000 Points per
calendar year to another Membership Account as long as both Accounts are in good
standing and have each been open for at least thirty (30) days with qualifying
activity, ninety (90) days without qualifying activity (see 2.8.b). A Member can
receive up to a maximum of 500,000 Points per calendar year from other
Membership Accounts as long as the Accounts are in good standing and have each
been open for at least thirty (30) days with qualifying activity, ninety (90)
days without qualifying activity.

 

2.8.b. A new Member may receive a Points Transfer thirty (30) days after
enrollment if the Account reflects activity including a Qualifying Stay or other
qualifying activity as described in Section 1.6.d.  After ninety (90) days from
enrollment, a new Member is eligible to receive a Points Transfer regardless of
their account activity.

 

2.8.c. Authorization to transfer Points must be initiated by the Account holder
with the Points to be transferred by contacting Member Support. The Account
holder requesting the transfer must provide the Membership Number of the Points
recipient at the time of the Point transfer request.

 

2.8.d. Once the authorization for transfer is received and processed, the
transferor relinquishes all rights to the transferred Points, and they become
the recipient’s Points.

 

2.8.e. Miles and Elite Night Credit cannot be transferred between Membership
Accounts.

 

2.9 PURCHASE POINTS.

 

Members may purchase or receive Points purchased by another Member as a gift for
a combined maximum of 100,000 Points per calendar year if purchased through
the Buy Points Storefront↗ or Gift Points Storefront↗. Members may purchase
Points for a combined maximum of 100,000 Points per calendar year if purchased
through the Points.com-powered window on Marriott websites, Marriott Mobile Apps
or the Customer Engagement Centers. Points may be purchased at the rate of
$12.50 U.S. dollars per 1,000 Points. Pricing varies during promotional periods.
A Member must be in good standing to purchase and/or receive Points. A new
Member may purchase Points thirty (30) days after enrollment in the Loyalty
Program. Please refer to Section 2.8 for additional information on individual
Member conditions on transferring to or receiving points from another Member per
calendar year. Purchased Points do not count toward Marriott Bonvoy Elite
status. Points will be posted to the Member’s Account within seventy-two (72)
hours after the purchase is complete. Once Points have been purchased, no
refunds will be permitted. Purchasing Points using a Marriott co-brand credit
card will earn Points as an everyday purchase where applicable. Members who
choose to purchase Points using their Union Pay single-logo credit cards (with
card number starting with digits 62) can do so by choosing Discover as their
payment option.

 

2.10 EARNING THROUGH PARTNERS.

 

Points earned in connection with the partner are subject to these Loyalty
Program Rules along with any applicable terms and conditions of the partner.

 

2.10.a. Cruise with Points. A Member may earn Points when he/she books a cruise
through the Company’s cruise partner. More information on the Cruise with Points
program may be obtained here↗. This section does not apply to The Ritz-Carlton
Yacht Collection (see 1.2.a for The Ritz-Carlton Yacht Collection).

 

2.10.b. Hertz. A Member may earn Points and receive special discounts with Hertz
where available when booked through here↗. Qualified Elite Members may also
receive complimentary Hertz Gold Plus Rewards® elite status.

 

2.10.c. Identity at The Cosmopolitan. Members of Identity at The Cosmopolitan of
Las Vegas may convert Identity Points to Loyalty Program Points in accordance
with the Identity program terms and conditions↗. Members are directed to call
Identity Membership & Rewards at (877) 551-7779 or
email IDENTITYMEMBERSHIP@COSMOPOLITANLASVEGAS.COM.

 

2.10.d. Vacations by Marriott. Vacations by Marriott is administered by a
third-party travel partner on behalf of the Loyalty Program. Points and Elite
Night Credit are earned in accordance with the Loyalty Program Rules. Members
cannot use Points or Miles to purchase Vacations by Marriott packages. Members
are subject to the Loyalty Program Rules as well as the terms and conditions of
Vacations by Marriott program. More information can be found
on www.vacationsbymarriott.com↗.

 

2.10.e. Eat Around Town by Marriott Bonvoy™. A Member may earn Points when they
enroll in the Eat Around Town by Marriott Bonvoy™ program and dine at
participating restaurants. Members are subject to the terms and conditions of
the Eat Around Town by Marriott Bonvoy program and the Loyalty Program Rules.
More program information is available at eataroundtown.marriott.com↗.

 

2.10.f. Marriott Bonvoy Boutiques™.  A Member may earn 10,000 Points with the
purchase of a mattress on any of the Marriott International’s fifteen (15)
online retail websites (Shop EDITION↗, The Ritz-Carlton Shops↗, The Luxury
Collection Store↗, St. Regis Boutique↗, W Hotels The Store↗, Curated by
JW↗, Shop Marriott↗, Sheraton Store↗, Westin Store↗, Shop Le Meridien↗, Collect
Renaissance↗, Gaylord Hotels Store↗, Shop Courtyard↗, Shop Four
Points↗, Fairfield Store↗). Points are awarded to the purchasing member
approximately 3-5 weeks following the acceptance of the mattress delivery.
Members are subject to the terms and conditions with the mattress purchase on
the Marriott online retail sites and the Loyalty Program Rules. More information
is available on the Marriott online retail websites.

 

2.10.g. Marriott Uber Loyalty Initiative. To participate in the Marriott Uber
loyalty initiative, Members must link their Membership Account to their Uber
account associated with a U.S. phone number. Once Members link their accounts,
they can earn Points on Qualifying Transactions. A “Qualifying Transaction”
means (i) a ride taken with Uber XL, Uber Black, Uber SUV or Uber Comfort; or
(ii) an order placed through Uber Eats in an amount of $25 U.S. dollars or more
before the calculation of any applicable promotions or discounts (excluding
taxes, fees, and tips), in each case, that occurs in the United States. Points
earned for Qualifying Transactions will be based on U.S. dollars spent before
promotions and discounts, excluding taxes, fees, and tips. Members are subject
to the terms and conditions of Uber and Uber Eats, as well as the Program Rules.
Uber and the Company reserve the right to change the number of Points that
Members may earn and the activities for which they may earn Points. Uber or the
Company may also unlink accounts as a result of termination or suspension of the
Marriott Uber loyalty initiative, suspected fraud, or a change in eligibility.
More information is available at www.uber.com/marriottbonvoy↗.


 


3. REDEEM POINTS

 

3.1 AWARD REDEMPTION IN GENERAL.

 

A Member may redeem full or partial Points or Free Night Awards (see Section
3.3.c) to obtain various products, (each an “Award Redemption”) including,
without limitation, Stays in guest rooms at Participating Properties, Moments
experiences, flights, and other services and merchandise. A full listing of
current Award Redemption options is available on the Loyalty Program
website under "USE POINTS/ AWARDS."


 

3.1.a. Points and Award Redemptions may not be exchanged or redeemed by a Member
for cash, prizes or credit.

 

3.1.b. Points posted as the result of a transfer or earned from the use of
credit cards may not be redeemable for certain Award Redemptions.

 

3.1.c. Unless otherwise noted, Award Redemptions are valid only for use by the
Member from whose Account the Award Redemption was processed and are not
transferable.

 

3.1.d. Award Redemptions believed to have been bartered, sold, exchanged, or
issued fraudulently, or issued to someone other than the eligible Member, will
be void and will not be honored.

 

3.2 AWARD REDEMPTION STAYS AT PARTICIPATING PROPERTIES.

 

Unless otherwise noted, a Member may apply an Award Redemption for a Stay in a
standard guest room or Premium Room (with existing bedding) at a Participating
Property (“Award Redemption Stay”). General terms for Award Redemption Stays
including the Award Redemption Stay types in Section 3.3 are covered below.
Please note some Participating Brands have different Award Redemption Stay
policies including Homes & Villas by Marriott International (as described in
Section 8.2).

 

3.2.a. Subject to Availability. The ability to use an Award Redemption for a
Stay at a Participating Property is subject to availability at the time of
reservation and must be booked through the Marriott Channels as described in
Section 1.2.b.

 

3.2.b. Award Redemption Reservation. When making a reservation for an Award
Redemption Stay, the required Points and/or applied Free Night Award(s) will be
deducted and the Award Redemption attached to the reservation automatically,
provided the Member has sufficient Points for the entire stay and/or sufficient
Free Night Award(s) as described in Section 3.3.c, as applicable. Award
Redemption Stays are valid only for individual travel and are not valid for
group travel, package tours, conventions or other special rates and/or package
programs.

 

3.2.c. Gifted Award Redemption Stays (Third Party Transfers). Award Redemption
Stays are valid only for use by the Member from whose Account the Award
Redemption Stay was processed and are not transferable, except as set forth
below:

 

i. A Member may request an Award Redemption Stay to be issued to another person
and where the Member will not be present for the stay (each such stay, a “Gifted
Award Redemption Stay” and, collectively, “Gifted Award Redemption Stays”), only
when booking the Award Redemption Stay reservation through Member Support. All
Award Redemption Stay Types listed under Section 3.3 are eligible to be gifted
to another person, except for Free Night Awards.

 

ii. A Member may book a maximum of five (5) Gifted Award Redemption Stays in a
calendar year on a single Membership Account.

 

iii. When booking a Gifted Award Redemption Stay reservation, a Member must
provide to Member Support their Membership Number and name, as well as the name
of the person who will be staying at the Participating Property (the recipient).
Both names and the Member’s Membership Number must be provided to Member Support
at time of booking the Gifted Award Redemption Stay and cannot be modified once
booked. A Member cannot make an Award Redemption Stay reservation first and then
contact Member Support or the Participating Property directly to gift or
otherwise transfer the Award Redemption Stay to another person. If a Member
needs to make a change to an Award Redemption Stay reservation, the reservation
will need to be cancelled and a new reservation booked (if available) through
Member Support, and the Member is responsible for the changes to the Points or
cash, as applicable, required to book a new reservation.

 

iv. With a Gifted Award Redemption Stay neither the Member nor the recipient
will earn any Points/Miles, Elite Night Credit, Qualifying Nights, or Qualifying
Stays in connection with such Gifted Award Redemption Stay. In addition, the
recipient on the Gifted Award Redemption Stay will not receive the transfer of
any Elite benefits associated with the Member’s Account.

 

v. At check-in, the recipient of the Gifted Award Redemption Stay must show
valid identification and provide a credit card or cash deposit to the
Participating Property for incidental charges.

 

3.2.d. Guarantee and Cancellation Policies. The standard guarantee and
cancellation policies of a Participating Property will apply to Award Redemption
Stay reservations including, without limitation, all minimum length of stay
requirements, credit card guarantee requirements and charges for late
cancellation, no-shows, and early check-out.

 

A Point refund may be issued for a stay that is less than the number of days on
the Award Redemption, but the Member must inform the Participating Property’s
front desk in advance of the early check-out time in order for the Point refund
to be issued to the Member’s Account.

 

If a Member fails to cancel a guaranteed Award Redemption Stay reservation
within the permitted cancellation period, the Participating Property will charge
the applicable cancellation fee to the credit card provided by the Member at the
time the reservation was made and the Points that were redeemed will be
re-deposited into the Member’s Account.

 

3.2.e. Amount of Points Required. The amount of Points required per night for an
Award Redemption Stay varies by the Participating Property, the room types
available at the Participating Property, length of stay, and may also vary by
time of year. Points required per night are updated continuously and may change
at any time. If the Member makes a modification to the Award Redemption Stay,
the Member is responsible for the changes to the Points required.

 

3.2.f. Award Redemption Stay Inclusions & Exclusions. The Award Redemption Stay
includes the cost of a guest room (with existing bedding) at a Participating
Property, room tax, service charge, and extra-person charges (except at eligible
all-inclusive properties), if any. All other charges, including incidentals,
resort fees and The Ritz-Carlton Club level charges, rollaways, and other fees,
are the responsibility of the Member and are not included in the Award
Redemption Stay.

 

At the all-inclusive properties (described under 2.1.b), the Award Redemption
Stay covers the cost of the all-inclusive package which includes, but is not
limited to, the standard room (with existing bedding), room tax, service charge,
resort fee, and standard food and beverage, for up to two people. Extra-person
charges for the third, fourth, or more guests in the room are an additional fee
and are not included in the Award Redemption as form of payment. This fee as
well as all other property charges are the responsibility of the Loyalty Program
Member and are not included in the Award Redemption Stay. Loyalty Program
Members must inform any All-Inclusive Resort or Company-designated all-inclusive
property of the correct number of guests for each reservation at such
All-Inclusive Resort or Company-designated all-inclusive property, including any
extra persons beyond the first and second guest, and the correct ages of any
children for each such reservation. The Company reserves the right, at its
discretion, to modify the room rate a Member must pay for a reservation to
reflect the correct guest count, including children, for such reservation.

 

3.2.g. Room Preferences Not Guaranteed. With an Award Redemption Stay, bedding,
smoking, and other room preferences may be requested, but are not guaranteed.

 

3.2.h. No Points or Miles. Members will not receive Points or Miles for the
Award Redemption Stay portion of their stay.

 

3.2.i. Elite Night Credit. An Award Redemption Stay at a Participating Property
is considered a Qualifying Stay and as such the Member will receive Elite Night
Credit toward earning Elite Membership Status or Lifetime Elite Membership
Status. A Member who uses an Award Redemption will only receive Elite Night
Credit(s) for the guest room in which the Member stays and will not receive
Elite Night Credits for additional guest rooms.

 

3.2.j. Multiple Rooms. A Member may redeem Points or apply Free Night Awards for
up to a total of nine (9) guest rooms under the Member’s name and where the
Member is staying at the same Participating Property over the same dates. When
doing so, the Member agrees to make legitimate Award Redemption Stay
reservations in good faith for use by the Member and his or her invited guests
only, and not for any other purposes, including without limitation, reselling,
impermissibly assigning or posting on third party websites, or making
speculative, false or fraudulent reservations, or any reservation in
anticipation of demand. The Company reserves the right to cancel any
reservations it believes to be in violation of the Program Rules.

 

3.2.k. Exit of Participating Property. If a Participating Property exits the
Loyalty Program for any reason after a Member makes an Award Redemption Stay
reservation but before the Member’s stay, the Company will use reasonable
efforts to have such former Participating Property honor the reservation or
assist in arranging equivalent accommodations nearby; however, the Company
cannot guarantee that any Awards, upgrades or any other benefits a Member may
earn under the Loyalty Program will be honored.

 

3.2.l. Ownership Acquired Points. Points acquired through ownership of an
interest at a Marriott Vacation Club or Marriott Grand Residence Club property
may not be used to request an Award Redemption Stay reservation at a Marriott
Vacation Club, Marriott Grand Residence Club or Vistana property unless
otherwise permitted.

 

Points acquired by a Vistana Owner who converts his/her vacation ownership
interest to Points pursuant to Vistana’s Marriott Bonvoy Conversion program
terms and conditions may not be redeemed at a Vistana property, or Marriott
Vacation Club or Marriott Grand Residence Club property unless otherwise
permitted.

 

3.2.m. Award Redemption Stays Outside United States. An Award Redemption Stay at
destinations outside the United States is subject to all required government
approvals, restrictions, and applicable non-hotel taxes. Awards do not include
United States federal inspection fees or any other fees, expenses, surcharges,
non-hotel taxes or other costs or expenses that may be imposed by foreign
governments for international travel. Members are responsible for these
government mandated taxes, fees, etc.

 

3.2.n. Limited Blackout Dates. The Company has a “Limited Blackout Dates”
policy, which means that, subject to the limitations and exclusions below,
Participating Properties have standard rooms available every day for Award
Redemptions. These limitations and exclusions are:

 

i. Participating Properties may limit the number of standard rooms available for
redemption on a limited number of days.

 

ii. The following Participating Brands allow only for Points/Miles earnings and
do not offer Points redemption: Marriott Executive Apartments®.

 

iii. The following Participating Properties or Brands either do not participate
in or do not fully participate in the Limited Blackout Dates policy at this
time:

 

• JW Marriott Scottsdale Camelback Inn® Resort & Spa, Scottsdale, AZ
• Vistana Signature Network and Vistana Residence Network – all properties
• Marriott Vacation Club and Marriott Grand Residence Club – all properties
• Rome Marriott Grand Hotel Flora, Rome, Italy
• Waikoloa Beach Marriott Resort & Spa, Hawaii
• Wailea Beach Resort – Marriott - Maui, Hawaii
• Hotel Cala di Volpe, a Luxury Collection Hotel, Costa Smeralda, Italy
• Hotel Pitrizza, a Luxury Collection Hotel, Costa Smeralda, Italy
• Hotel Romazzino, a Luxury Collection Hotel, Costa Smeralda, Italy
• Homes & Villas by Marriott International
• North Island, a Luxury Collection Resort, Seychelles

 

3.3 AWARD REDEMPTION STAY TYPES.

 

3.3.a. Standard Redemption Award. Members may redeem their Points for a
“Standard Redemption Award” which covers the full cost of a standard guest room
for one or more nights at a Participating Property as described in Section
3.2.e. Standard rooms available for Award Redemptions vary between Participating
Properties and Participating Brands. Award Redemptions of Premium Rooms may be
available at a higher Points cost as described in Section 3.3.e.

 

3.3.b. PointSavers™ Award. A “PointSavers Award” offers Point savings on the
Award Redemption Stay for a standard guest room or Premium Room at the
Participating Property and is available for limited periods of time. Members can
redeem their Points for PointSavers Awards at Participating Properties when and
where available. Participation in and availability of PointSavers Awards are at
the discretion of Participating Properties.

 

3.3.c. Free Night Award. A “Free Night Award” is issued through a Loyalty
Program benefit, promotion, or Partner Program. Each Free Night Award carries a
specific Points value that can be applied to one (1) night in a standard guest
room at a Participating Property offering a Standard Redemption Award rate or
PointSavers Award rate for the requested stay date that is less than or equal to
the value of the Free Night Award. Free Night Awards are valid only for use by
the Member designated on the Free Night Award and are not transferable. More
than one (1) Free Night Award can be used for a Stay with multiple nights, as
well as for multiple rooms where the Member is present for the Stay and the room
is under the Member’s name (see Section 3.2.j). Free Night Award examples
include the Free Night Award option with the 75-Night Annual Choice Benefit (see
Section 4.3.d) and the Free Night Award issued through certain Marriott
International co-brand credit cards (see Section 6).

 

i. Members who apply the Free Night Award on a night where the value of the Free
Night Award is higher than the standard guest room Award Redemption rate or
PointSavers Award rate will forfeit the difference in Points and not receive a
Points refund. When applying a Free Night Award to a night in a reservation,
Members are able to redeem or purchase up to 15,000 Points to expand the value
of such Free Night Award.

 

ii. Free Night Awards may be used up to its expiration date listed; it cannot be
extended beyond the validity date, exchanged, or re-deposited into the Member’s
Account for Points or future use.

 

iii. Additional restrictions for using Free Night Awards include, but are not
limited to, Free Night Awards: (1) can only be applied to a standard room and
does not apply to a Premium Room; (2) value cannot be combined with cash or
other Award Redemption types; (3) are not eligible for the Stay for 5, Pay for 4
Offer (see Section 3.3.d); (4) may be used on a Points Advance Redemption
Reservation with certain limitations (see Section 3.3.g); and (5) cannot be used
at Homes & Villas by Marriott International and The Ritz-Carlton Yacht
Collection.        

 

3.3.d. Stay for 5, Pay for 4 Offer. A Member who redeems Points for five
consecutive nights for an Award Redemption Stay using a Standard Redemption
Award or PointSavers Award under one reservation (i.e., one confirmation number)
will only need to redeem Points for four nights (“Stay for 5, Pay for 4 Offer”).
The free night offer applies to the night with the lowest Point redemption rate
within the same Award Redemption Stay. In the event there is more than one night
at the lowest Point redemption rate, the free night offer will apply to the
first night at that rate. Stay for 5, Pay for 4 Offer cannot be applied to a
stay comprised of multiple reservations with consecutive nights. Also, Stay for
5, Pay for 4 Offer cannot be applied after the Member checks into the hotel.
There is no Points refund or free night credit for any unused portion of a Stay
for 5, Pay for 4 Offer. Stay for 5, Pay for 4 Offer may only be applied to a
standard room and does not apply to a Premium Room. Pursuant to Section 3.2.e,
if the Member makes a modification to the Award Redemption Stay, the Member is
responsible for changes to the Points required. Stay for 5, Pay for 4 Offer does
not apply to Award Redemption Stays using Free Night Awards, Upgrade Awards,
Cash + Points Awards, and Suite Night Awards.

 

3.3.e. Upgrade Awards. When using Points for an Award Redemption Stay, Members
may have to redeem additional Points for an upgrade to Premium Room. This
“Upgrade Award” may only be used when redeeming Points for the full cost of one
or more nights in a Premium Room at a Participating Property. “Premium Rooms”
are upgraded rooms based on size, view, services and/or other attributes, and
include suites.

 

      i. There are two types of Upgrade Awards:

 

(A). Point Upgrade Awards. A “Point Upgrade Award” is issued when Points are
redeemed for an upgrade to a Premium Room on an Award Redemption Stay and is
subject to availability at Participating Properties.

 

(B). Paid Upgrade Awards. At select Participating Properties, Members may pay
for an upgrade to a Premium Room on an Award Redemption Stay on a cost per night
basis. The price for “Paid Upgrade Award” varies by Participating Property and
will be charged to the folio during the Member’s stay. Additional Points are not
required with Paid Upgrade Awards. Members will not earn Points or Miles on Paid
Upgrade Awards. In addition, the cash portion does not count toward the
Ambassador Elite annual qualifying spend requirement (see 4.3.e). Members are
responsible for all applicable taxes and service charges associated Paid Upgrade
Awards.

 

ii. Upgrade Award requirements may vary by Participating Property, room type and
season. Participating Properties, at their discretion, may offer Premium Room(s)
that require an Upgrade Award, e.g. rooms with special views such as ocean or
bay views. Marriott Vacation Club and Marriott Grand Residence Club properties
require Upgrade Awards for all unit types other than studio units. Some upgrades
to Premium Rooms require payment in local currency and cannot be purchased with
Points. Check the room description for currency and other redemption
requirements when booking an Award Redemption Stay reservation online. The
amount of cash or Points required per night for an Upgrade Award is updated
continuously and may change at any time. Pursuant to Section 3.2.e, if the
Member makes a modification to the Award Redemption Stay, the Member is
responsible for changes to the cash or Points required. Upgrade Awards are not
offered at All-Inclusive Resorts and Design Hotels.

 

3.3.f. Cash + Points Awards. With the “Cash + Points Award” Members can apply a
mix of cash and Points for one or more nights in a standard room at a
Participating Property when available. Participation in and availability of Cash
+ Points Awards are at the discretion of the Participating Property. The amount
of cash and the amount of Points required per night for a Cash + Points Award
are updated continuously and may change at any time. Pursuant to Section 3.2.e,
if the Member makes a modification to the Award Redemption Stay, the Member is
responsible for changes to the cash and Points required. Members will not earn
Points or Miles on the cash portion of Cash + Points Awards. In addition, the
cash portion does not count toward the Ambassador Elite annual qualifying spend
requirement (see 4.3.e). Members are responsible for all applicable taxes and
service charges associated with the cash portion of Cash + Points Awards. The
Stay for 5, Pay for 4 Offer does not apply to Cash + Points Awards. The Cash +
Points Award structure is subject to modification, cancellation or limitation at
any time without notice at the discretion of the Loyalty Program. The Cash &
Points Payment for Homes & Villas by Marriott International is different from
Cash + Points Awards and follows the Program Rules under Section 8.2.

 

3.3.g. Points Advance. Members who seek to make an Award Redemption Stay
reservation with an insufficient Points balance may book an Award Redemption
Stay reservation ("Points Advance Redemption Reservation") that is at least
thirty (30) or more days from the arrival date, and hold it for sixty (60) days
from time of booking, or no later than fourteen (14) days prior to the Member’s
arrival date, whichever occurs sooner.

 

During the time the Points Advance Redemption Reservation is on hold, a Member
may either (1) purchase Points (as described in Section 2.9) to make a valid
Award Redemption Stay, provided that the aggregate amount of Points purchased
and/or received as a gift by the Member is less than or equivalent to the annual
maximum per calendar year as noted in section 2.9; or (2) the Member accrues
sufficient Points for payment of the Points Advance Redemption Reservation by
the end of the 60-day hold, or no later than fourteen (14) days prior to the
Member’s arrival date, whichever occurs sooner; or (3) the Member may modify the
Points Advance Redemption Reservation to the best paid rate available; or (4)
the Member may rebook a Points Advance Redemption Reservation based on
redemption inventory availability.

 

A maximum of three (3) Points Advance Redemption Reservations are permitted to
be maintained per Membership Account at any one time.

 

i. If a Member does not have sufficient Points to pay for a Points Advance
Redemption Reservation by the end of the 60-day hold, or the date that is
fourteen (14) days prior to the Member's arrival date, whichever occurs sooner,
the Points Advance Redemption Reservation will be cancelled.

 

ii. To finalize a Points Advance Redemption Reservation, once a Member has
accrued sufficient Points (either within or by the end of the 60-day hold, or no
later than fourteen (14) days prior to the Member’s arrival date, whichever
occurs sooner), the Points may be automatically deducted and the Award
Redemption attached to the reservation. The Member can also finalize the Points
Advance Redemption Reservation online or by calling Member Support. The amount
of Points required to finalize the Points Advance Redemption Reservation may
change between the time of booking and the time the Points are deducted. The
Member will be required to pay the amount of Points required at the time the
Points are deducted even if the amount of Points required has increased since
the time the Member booked the Points Advance Redemption Reservation. If the
Award Redemption rate has changed and the amount of Points required has
increased beyond the value of the Member’s Award Redemption, the Member will no
longer be able to use the Award Redemption for the stay.

 

iii. A Free Night Award can only be used on a Points Advance Redemption
Reservation if its value is greater than or equal to one night on the Points
Advance Redemption Reservation at the time the Member applies the Free Night
Award to the reservation. For example, a Free Night Award that has a value of
35,000 Points may not be used on a Points Advance Redemption Reservation where
the Award Redemption rate is 60,000 Points per night. Multiple Free Night Awards
can be used on a Points Advance Redemption Reservation provided each Free Night
Award meets or exceeds the Award Redemption rate for the night it is being
applied. When applying a Free Night Award to a night of a Points Advance
Redemption Reservation, Members are able to redeem or purchase up to 15,000
Points to expand the value of such Free Night Award.

 

iv. Points Advance can only be used for Award Redemption Stay types, including
Standard Redemption Award, PointSavers Awards, Upgrade Awards, and Cash + Points
Awards. Stay for 5, Pay for 4 Offer may be applied on Points Advance Redemption
Reservation but cannot be combined with Free Night Award(s). Points Advance
cannot be used for any other Award Redemption options, including, but not
limited to, Marriott Bonvoy Moments experiences, flights, Points to Miles
conversions, Instant Redemption Awards, and other services and merchandise.

 

 

3.4 INSTANT REDEMPTIONS AT PARTICIPATING PROPERTIES.

 

Members may use Points during their stay to redeem an “Instant Redemption
Award,” which they may apply as a credit against their room folio upon
check-out. An Instant Redemption Award must be ordered at the Participating
Property during the stay to which it will be applied and cannot be booked in
advance of the stay. When a Member requests an Instant Redemption Award for a
specific U.S. dollar amount or for “up to” a specific U.S. dollar amount, the
Loyalty Program will deduct those Points from the Member’s Account. For a
listing of the Instant Redemption Awards required to redeem specific U.S. dollar
values, please refer to the Loyalty Program website under “USE POINTS / AWARDS.”

 

3.4.a. A request for an Instant Redemption Award may only be made by a Member of
the Loyalty Program who is in good standing. As proof of eligibility, a valid
Membership Number is required when redeeming an Instant Redemption Award.

 

3.4.b. Instant Redemption Awards are valid only when used toward the expenses
charged to a Member’s room folio, including, but not limited to room charges,
food and beverages, golf, spa services and incidental expenses. Instant
Redemption Awards cannot be redeemed for cash or gift cards. Instant Redemption
Awards are valid only for individual travel, and are not applicable to group
travel, package tours, or conventions that have been charged to and/or paid by a
third party. Instant Redemption Award credits may be used by the Member only and
may not be gifted, although if requested at the time of redemption, Instant
Redemption Awards may be credited against a third party’s room folio if the room
was booked under the Member’s Loyalty Program Membership Number.

 

3.4.c. The Member requesting the Instant Redemption Award must have the total
Points value required to purchase the Instant Redemption Award requested
available in his or her Membership Account at the time of ordering. Once accrued
Points in the Member’s Account have been redeemed for an Instant Redemption
Award, the Points cannot be returned to the Member’s Account. Any portion of the
Instant Redemption Award not applied to the Member’s room folio will be
forfeited; if the amount requested for the Instant Redemption Award is more than
the room folio balance, cash will not be returned to the Member.

 

3.4.d. Redeemed Instant Redemption Awards are not refundable, exchangeable,
replaceable or transferable for cash or credit.

 

3.4.e. Not all Participating Properties offer Instant Redemption Awards. The
following Participating Brands do not offer Instant Redemption Awards: Marriott
Vacation Club, Marriott Grand Residence Club, Design Hotels™, Vistana
properties, Atlantis, Paradise Island, and The Cosmopolitan of Las Vegas. In
addition, Instant Redemption Awards are not offered at select Participating
Properties. Contact the Participating Property directly for Instant Redemption
Award participation.

 

 

3.5 AIRLINE FREQUENT FLYER PROGRAMS AND OTHER AFFILIATED LOYALTY PROGRAMS.

 

3.5.a. Members may redeem Points with participating airline frequent flyer
programs and other airline-affiliated loyalty programs at a designated Points to
Miles conversion ratio as indicated here. If applicable, to achieve a bonus for
transferred Points to a frequent-flyer program, or other airline-affiliated
loyalty program, Marriott Bonvoy Points must be transferred through a single
transaction at the noted threshold for bonus achievement.

 

3.5.b. Members requesting to convert Points earned through the Marriott Bonvoy
Loyalty Program to participating airline partner Miles, must be a member of both
Marriott Bonvoy and the relevant participating airline partner frequent flyer
program and/or airline-affiliated loyalty program in order to successfully
complete the conversion. For most Loyalty Program airline partners, the Points
being transferred from a Member’s Marriott Bonvoy Account must be transferred to
that Member’s account held in the same name for the frequent flyer program. In
other words, both the Member‘s Marriott Bonvoy Membership Account name and
airline frequent flyer program account name must match in order to successfully
complete the Points to Miles conversion. Please refer to each airline partner’s
loyalty program website and/or terms and conditions for additional details on
name matching requirements in order to complete Points to Miles conversions. For
details on joining an airline frequent flyer program and/or other
airline-affiliated loyalty program, please refer to that particular airline or
loyalty program website and terms and conditions. Marriott Bonvoy reserves the
right, in its sole discretion, to prevent or cancel transactions where (i)
Marriott Bonvoy has reason to believe that the identity of the Member converting
the Points to Miles does not match the identity of the person receiving the
Miles for airlines which require an exact name match or (ii) where Marriott
Bonvoy suspects there has been any fraudulent activity connected with the Points
to Miles conversion in relation to the Member’s Account.

 

3.5.c. Once Points have been redeemed for Miles with a participating airline
frequent flyer program or other airline-affiliated loyalty program, Miles will
automatically be transferred to the Member’s frequent flyer or
airline-affiliated loyalty program account. In most cases, Miles will be posted
to your account within one (1) week.

 

3.5.d. Once Miles are ordered to a Member’s frequent flyer or other
airline-affiliated loyalty program account, changes, reissuance and/or re-credit
of Points are not allowed.

 

3.5.e. The terms and conditions of the airline frequent flyer program or other
airline-affiliated loyalty program control the redemption and distribution of
the Miles earned through the Loyalty Program.

 

3.5.f. The airline frequent flyer program or other airline-affiliated loyalty
program reserves the right to change its program at any time without notice. Any
such changes may affect a Member’s ability to use the Miles he/she has
accumulated. The airline frequent flyer program or other airline-affiliated
loyalty program is not responsible for products or services offered by other
third parties participating in the Loyalty Program. All terms and conditions of
a Member’s preferred airline frequent flyer program or other airline-affiliated
loyalty program apply.

 

3.6 OTHER AWARD REDEMPTION OPTIONS.

 

3.6.a. Moments. Members may use Points to redeem or bid on experiences and
events with the Marriott Bonvoy Moments program (the “Moments Program” or
“Moments”) through the Moments online auction
website: marriottbonvoy.com/moments↗. The terms and conditions for the Moments
Program can be found on its website.

 

3.6.b. Donate Points. A Member may redeem his/her Points toward charitable
donations. Once Points are donated, the exchange cannot be reversed or undone.
Such donation of Points is not considered a charitable donation by the United
States Internal Revenue Service (“IRS”), and therefore is not deductible under
United States tax rules and regulations. A Member may select the charity of
his/her choice by visiting www.giving.marriott.com↗. Points redeemed in
connection with charitable donations are subject to the Program Rules along with
any applicable terms and conditions of the partner processing the donations.

 

3.6.c. Marriott Gift Cards. Members may redeem their Points for Marriott Gift
Cards (“Gift Cards”), which may be used for stays, as well as at participating
retail, spa, golf, food and beverage outlets, and meetings expenses at the
Eligible Brands described in the Gift Cards terms and conditions available on
the Gift Cards website↗ (the “Gift Card Website”). Gift Cards may not be used
for deposit, advance purchase or to secure or confirm a reservation. Gift Cards
are subject to additional terms and conditions available on the Gift Cards
Website.

 

3.6.d. Merchandise and Retailer Gift Cards. A Member may redeem his/her Points
for merchandise or retailer gift cards from partners that are affiliated with
the Loyalty Program including, without limitation, the companies listed on the
Loyalty Program Website under “USE POINTS / AWARDS.” Merchandise and retailer
gift cards may be issued by the Company or a third-party provider and will be
clearly designated as such. Gift cards issued by a third-party provider are
subject to additional terms and conditions imposed by the issuer/participating
merchant, which will be provided with the gift card. Acceptance of the
merchandise or retailer gift cards is the sole responsibility of participating
merchants. Points redeemed in connection with these partners are subject to the
Loyalty Program Rules along with any applicable terms and conditions of the
partner. The Loyalty Program, the Company, third-party providers and any other
participating merchants are not responsible for replacing lost, stolen or
mutilated gift cards. Some merchandise or retailer gift cards require an
additional charge for shipping and handling. If applicable, gift cards do not
include gratuities. Gift cards will usually arrive within five to seven (5-7)
business days.

 

3.6.e. Air and Car. A Member may redeem his/her Points for airline tickets or
car rentals from the Loyalty Program’s Air + Car partner. More information on
the Air + Car program may be obtained here↗. Points redeemed in connection with
this partner are subject to the Loyalty Program Rules along with any applicable
terms and conditions of the partner.

 

3.6.f. Cruise with Points. A Member may redeem his/her Points for a cruise
certificate which can be applied to the purchase of a cruise booking. More
information on the Cruise with Points program may be obtained here↗. Points
redeemed in connection with this partner are subject to the Loyalty Program
Rules along with any applicable terms and conditions of the partner. This
section does not apply to The Ritz-Carlton Yacht Collection (see 1.2.a for The
Ritz-Carlton Yacht Collection).

 

3.6.g. Hotel and Air Travel Packages. Effective January 19, 2022, Hotel and Air
Travel Packages are no longer available for purchase. Information about existing
Hotel and Air Travel Packages can be found here↗.

 


 


4. ELITE MEMBERSHIP


 

4.1 ELITE MEMBERSHIP GENERAL

 

4.1.a. Elite membership is an exclusive privilege of Marriott Bonvoy Loyalty
Program Membership. All Program Rules apply to Elite membership. The Loyalty
Program has the right to terminate the Elite recognition program (the “Elite
Program” or the “Elite Membership Program”) at any time by providing advance
notice to Members in accordance with section 1.7.d. The Loyalty Program has the
right to change, limit, modify or cancel the Program Rules for the Elite Program
at any time, with or without notice, pursuant to section 1.7.c. Participating
Properties outside the United States may provide alternative services and
benefits to the Elite membership benefits set forth in these Program Rules,
depending on local law and policy.

 

4.1.b. Pursuant to section 1.7.a., the Company reserves the right to revoke,
cancel or suspend a Member’s Elite membership status (including Lifetime Elite
Status), any Loyalty Program Membership, Award, and/or any and all unredeemed
Points or Miles, or take other action at its discretion, at any time with
immediate effect and without written notice if the Company believes the Member
has (a) violated any of the Program Rules, (b) failed to pay any bills or
accounts due to the Company or a Participating Property or any ownership related
fees owed to Marriott Vacation Club properties, Marriott Grand Residence Club
properties, or Vistana properties, (c) acted in a manner inconsistent with
applicable law, regulations or ordinances, (d) engaged in any misconduct or
wrongdoing in connection with the Marriott Bonvoy Loyalty Program, including
without limitation, involving Point credit, Mile credit, Award use, or Member
benefits, or (e) engaged in abusive, fraudulent, inappropriate, or hostile
conduct in connection with the Marriott Bonvoy Loyalty Program, the
Participating Properties or their guests or employees, or the Company or its
employees. Nothing in these Program Rules will limit Company from exercising any
legal rights or remedies that it may have.

 

4.1.c. Benefits of Elite membership apply to stays on Qualifying Rates (as
described in Section 2.1.e.) and are reserved for Members only and apply solely
to the one guest room in which the Elite Member stays. Only one Member per guest
room can earn Points/Miles and Elite Night Credit, as well as receive benefits
as described in Section 2.1.d.(iv). Elite Members receive one set of benefits
according to their membership tier on Stays of one or more consecutive nights as
described in 2.1.d, even if they check in and check out of the same
Participating Property within 24 hours. In order for an Elite Member to be
eligible to receive Elite benefits during his/her stay, the Elite Member must
provide his/her Loyalty Program Membership Number when making a reservation

 

Elite Members will receive Elite membership benefits including, without
limitation: bonus Points, priority late checkout and room upgrades. Benefits
vary by Elite membership tier. More information can be found in section 4.3.

 

i. The awarding of Loyalty Program Elite membership benefits is void where
prohibited by law and may vary outside the United States and Canada.

 

ii. Local policy may prevail over Loyalty Program standards at Participating
Properties, and some Elite membership benefits may not be available at some
locations.

 

iii. Pursuant to Section 8.3, the only Elite Member benefit provided for stays
at Homes & Villas by Marriott International is the Elite Welcome Gift of Points
as described in 4.3.b.(ii) and 4.3.c.(iii).

 

4.1.d. Members with Elite Status (“Elite Member”) will receive guaranteed
compensation for select Elite benefits in the event those benefits are not
available during an Elite Member’s stay (“Elite Benefits Guarantee”). Due to the
global pandemic, participating hotels may offer a food and beverage or lounge
alternative for the benefit based on local guidelines or the hotel’s operational
impacts related to COVID-19.

 

i. The maximum Elite Benefits Guarantee cash compensation in the United States
is $200 U.S. dollars, even if more than one guaranteed benefit is not delivered
to the Elite Member. The maximum Elite Benefits Guarantee compensation paid to
an Elite Member during a stay outside the United States will be the equivalent
of $200 U.S. dollars paid in local currency, even if more than one guaranteed
benefit is not delivered to the Elite Member.

 

ii. If an Elite Member believes that compensation is due with respect to any
aspect of the Elite Benefits Guarantee, he/she must request payment of the
compensation while still a guest at the Participating Property, prior to
checking out. Failure to request such payment prior to check out will result in
a complete waiver of any right to receive such compensation.

 

iii. In order to qualify for the Elite Benefits Guarantee, the Elite Member’s
Membership Number, Elite membership status, and bed type preferences must be
included with the reservation. Reservations booked on Qualifying Rates made
through meeting planners, travel agents, wholesalers or other approved
third-party sources must include this information in order to be eligible for
the Elite Benefits Guarantee.

 

iv. Guests accompanying Elite Members to a Participating Property are not
eligible for the Elite Benefits Guarantee.

 

v. The Elite Benefits Guarantee applies to all Qualifying Stays, including Award
Redemption Stays.

 

vi. Elite Members who do not receive their Elite Benefits Guarantee or Ultimate
Reservation Guarantee (see section 4.3.a. for Ultimate Reservation Guarantee
information) in Russia, any other country subject to currency restrictions or
any country prohibited by law from compensating the Member in the form of a cash
payment will be compensated with Points.

 

vii. The following Participating Brands do not participate in the Elite Benefits
Guarantee or the Ultimate Reservation Guarantee: Homes & Villas by Marriott
International.

 

4.2 ELITE MEMBERSHIP REQUIREMENTS

 

4.2.a. Only nights personally stayed by and individually billed to an Elite
Member at Participating Properties are credited toward the Elite Member’s Elite
membership achievement and renewal thereof. Pursuant to section 1.4.e. Accounts
may be combined to achieve Elite membership.

 

i. Pursuant to section 2.1.a., one Elite Night Credit will be awarded to the
Elite Member room for each Qualifying Night stayed.

 

ii. When staying at Marriott Executive Apartments®, every three (3) Qualifying
Nights stayed will entitle Members to one (1) night toward Elite status. Elite
benefits are not available at Marriott Executive Apartments locations.

 

iii. Members who hold Qualifying Events at Participating Properties receive one
(1) Elite Night Credit for every twenty (20) room nights booked and actualized,
up to a maximum of twenty (20) Elite Night Credits per contract. The earning of
ten (10) Elite Night Credits per calendar year for the first Qualifying Event
ended on December 31, 2019.

 

iv. Elite Status may be earned through various Partner Programs and is subject
to the terms and conditions of the Partner Program as well as the Loyalty
Program Rules.

 

v. Members staying at The Ritz-Carlton Destination club locations under their
ownership benefit receive Elite Night Credit pursuant to 1.2.a.

 

4.2.b. To achieve or renew Elite membership status, the following number of
Elite Night Credits (“Minimum Requirement”) must be earned through (i) nights
stayed at Participating Properties or (ii) Marriott Bonvoy Events between
January 1 and December 31 of any given year:

 

i. Marriott Bonvoy - Silver Elite: 10 to 24 Qualifying Nights

 

ii. Marriott Bonvoy - Gold Elite: 25 to 49 Qualifying Nights

 

iii. Marriott Bonvoy - Platinum Elite: 50 to 74 Qualifying Nights

 

iv. Marriott Bonvoy - Titanium Elite: 75 Qualifying Nights and higher

 

v. Marriott Bonvoy - Ambassador Elite: 100 Qualifying Nights and $20,000 US
Dollars in annual qualifying spend based on Qualifying Charges earned on
completed Stays alone in a Qualifying Period.

 

4.2.c. Award Redemption Stays will count toward Elite Night Credit.

 

4.2.d. Qualifying Charges without a personal overnight stay will not earn Elite
Night Credit toward Elite membership.

 

4.2.e. Earning Lifetime Elite Status

 

i. In order to obtain Lifetime Elite Status, a Member must meet the below
Lifetime Elite Status Criteria (4.2.f.) during the Member’s participation in the
Loyalty Program. An “Eligible Status Year” is a calendar year during which a
Member obtained Elite membership status (Silver Elite, Gold Elite, Platinum
Elite, Titanium Elite, or Ambassador Elite) by achieving the Silver Elite, Gold
Elite, Platinum Elite, Titanium Elite, or Ambassador Elite Minimum Requirement.
The calendar year in which a Member achieves Silver Elite, Gold Elite, Platinum
Elite, Titanium Elite, or Ambassador Elite Status, as described in the prior
sentence, will count as an Eligible Status Year, in addition to each subsequent
year that such Member retains the benefits of Elite membership Status. For
example, if a Member meets the Gold Elite Minimum Requirement during the 2022
Eligible Status Year by earning twenty-five (25) Eligible Nights and becomes a
Gold Elite Member for the remainder of 2022 and for all of 2023, 2022 and 2023
will each count as separate Eligible Status Years.

 

ii. The Company will determine, in its sole discretion, whether or not a Member
has met the requirements to achieve Lifetime Elite Status. Once a Member
achieves Lifetime Elite Status as described in 4.2.b, the Member is not subject
to meeting the Elite Tier’s Minimum Requirement in any subsequent Eligible
Status Year in order to remain an Elite Member unless the Elite Member’s Account
was cancelled.

 

iii. Lifetime Elite Status only provides a Member with Silver Elite, Gold Elite,
Platinum Elite, or Titanium Elite status and protection against the forfeiture
of Points even if the Lifetime Elite Member is inactive. It does not prevent the
Company from suspending Lifetime Elite Status or cancelling a Member’s Account.
Lifetime Elite Members will receive the benefits of Silver Elite, Gold Elite,
Platinum Elite, or Titanium Elite Members, which are subject to change from time
to time as described in section 4.1.

 

4.2.f. Lifetime Elite Status Criteria. Members can earn Lifetime Elite Status
through the following criteria:

 

i. Loyalty Program Lifetime Elite Status Criteria:

 

• Lifetime Silver Elite: 250 Qualifying Nights + 5 Years as Silver Elite or
higher

 

• Lifetime Gold Elite: 400 Qualifying Nights + 7 Years as Gold Elite or higher

 

• Lifetime Platinum Elite: 600 Qualifying Nights + 10 Years as Platinum Elite or
higher

 

ii. Achievement of Lifetime Titanium Elite status (formerly achieved through
Legacy Program Lifetime Elite Status Criteria) ended on December 31, 2018.

 

4.3 ELITE MEMBERSHIP BENEFITS AT PARTICIPATING BRANDS

 

4.3.a. Marriott Bonvoy Silver Elite Membership Benefits. Silver Elite Members
and above are eligible to receive the following benefits:

 

i. 10% Bonus Points. Bonus Points vary by Elite membership level and are
calculated based on base Points earned during a stay. Available to Elite Members
at all Participating Brands except as otherwise noted in Section 1.2.a.

 

ii. Priority Late Checkout. Based on availability. Please call the front desk
the morning of checkout and let them know your planned departure time. Available
at all Participating Brands except Marriott Vacation Club, Marriott Grand
Residence Club, Vistana Network properties, and Ritz-Carlton Reserve.

 

iii. Ultimate Reservation Guarantee. To be eligible, Member's Loyalty Program
Member Number and a valid credit card number must be included with the
reservation. If a Participating Property is unable to honor the reservation, it
will pay for comparable accommodation nearby for the Elite Member that night and
compensate the Member for the inconvenience. A Participating Property must be
open and operational for the Ultimate Reservation Guarantee benefit/compensation
to apply. At The Ritz-Carlton, Ritz-Carlton Reserve, and St. Regis Hotels, the
Ultimate Reservation Guarantee only applies to Titanium Elite and Ambassador
Elite Members. The Ultimate Reservation Guarantee is offered at the following
brands: The Ritz-Carlton, Ritz-Carlton Reserve, St. Regis, EDITION, The Luxury
Collection, W Hotels, JW Marriott, Marriott Hotels, Sheraton, Delta Hotels, Le
Méridien, Westin, Autograph Collection Hotels, Renaissance Hotels, Tribute
Portfolio, Gaylord Hotels, Courtyard, Four Points, SpringHill Suites, Protea
Hotels, Fairfield by Marriott, AC Hotels, Aloft Hotels, Moxy Hotels, Residence
Inn, TownePlace Suites and Element. The Ultimate Reservation Guarantee is not
offered at the following brands: Design Hotels, Marriott Vacation Club, Marriott
Grand Residence Club, and Vistana properties. Pursuant to section 4.1.c. if an
Elite Member has a confirmed reservation, but is relocated from the property
upon arrival, the Participating Property will pay the Ultimate Reservation
Guarantee compensation in place on that date under the Program Rules. If an
Elite Member receives Ultimate Reservation Guarantee compensation, then he/she
is not eligible to receive additional Elite Benefits Guarantee compensation.

 

 

ULTIMATE RESERVATION GUARANTEE

 

Participating Brands


 

Guest Compensations*

 

EDITION, The Luxury Collection, W Hotels, JW Marriott, Marriott Hotels,
Sheraton, Delta Hotels, Le Méridien, Westin, Autograph Collection, Renaissance
Hotels, Tribute Portfolio, Gaylord Hotels U.S. $200 and 90,000 Points for all
Elite Members Courtyard, Four Points, SpringHill Suites, Protea Hotels,
Fairfield, AC Hotels, Aloft, Moxy, Residence Inn, TownePlace Suites, Element
U.S. $100 for all Elite Members except for Platinum Elite, Titanium Elite and
Ambassador Elite Members who receive U.S. $100 and 90,000 Points The
Ritz-Carlton, Ritz-Carlton Reserve, St. Regis U.S. $200 and 140,000 Points for
Titanium Elite and Ambassador Elite Members

* Participating Properties outside the United States will pay the equivalent in
their local currency.

 

iv. Gift Shop Discount of 10% on retail merchandise. Clothing, gifts &
souvenirs, imprints & logo, jewelry & accessories, facial & body care products.
The Gift Shop Discount is extended at participating Marriott-operated gift
shops. Participating Brands include: St. Regis, The Luxury Collection, W Hotels,
JW Marriott, Marriott Hotels, Sheraton, Marriott Vacation Club, Marriott Grand
Residence Club, Delta Hotels, Le Méridien, Westin, Autograph Collection,
Renaissance Hotels, Tribute Portfolio, Gaylord Hotels, Protea Hotels and Moxy
Hotels. At The Ritz-Carlton and EDITION hotels, there is a ten percent (10%)
discount on branded merchandise only, excluding sundries, purchased at Gift
Shops on property. A Membership Account card (physical card or mobile card) must
be presented to obtain the discount.

 

The Gift Shop Discount is not offered at the following brands: Courtyard, Four
Points, SpringHill Suites, Fairfield, AC Hotels, Aloft, Residence Inn,
TownePlace Suites, Element, Design Hotels, Vistana properties, and Ritz-Carlton
Reserve.

 

4.3.b. Marriott Bonvoy Gold Elite Membership Benefits. In addition to all of the
benefits Silver Elite Members receive, Gold Elite Members and above are eligible
to receive the following benefits:

 

i. 25% Bonus Points. Bonus Points vary by Elite membership level and are
calculated based on base Points earned during a stay. Available to Elite Members
at all Participating Brands except as otherwise noted in Section 1.2.a.

 

ii. Elite Welcome Gift of Points (varies by Participating Brand). Gold Elite
Members receive one Elite Welcome Gift of Points on a Stay of one or more
consecutive nights as described in 2.1.d, even if they check in and check out of
the same Participating Property within 24 hours. Members who designate their
earning preference as Miles will need to initiate the transfer of Elite Welcome
Gift of Points to Miles as described in section 2.3.

 

 

ELITE WELCOME GIFT OF POINTS FOR GOLD ELITE

 

 

Participating Brands

 

Elite Welcome Gift      The Ritz-Carlton, Ritz-Carlton Reserve, St. Regis,
EDITION, The Luxury Collection, W Hotels, JW Marriott, Marriott Hotels,
Sheraton, Marriott Vacation Club, Marriott Grand Residence Club, Delta Hotels,
Le Méridien, Westin, Autograph Collection, Design Hotels, Renaissance Hotels,
Tribute Portfolio, Gaylord Hotels, Homes & Villas by Marriott International.
Vistana properties only offer the Elite Welcome Gift benefit to non-Vistana
Owner members. 500 Points per Stay Courtyard, Four Points, SpringHill Suites,
Protea Hotels, Fairfield, AC Hotels, Aloft, Moxy, Residence Inn, TownePlace
Suites, Element 250 Points per Stay

 

iii. 2 p.m. Late Checkout. This benefit is based on availability. Member should
call the front desk the morning of checkout and request a late checkout up until
2 p.m. This benefit is available at all Participating Brands except at Marriott
Vacation Club, Marriott Grand Residence Club, Vistana properties, and
Ritz-Carlton Reserve.

 

iv. Complimentary Enhanced Room Upgrade for Gold Elite Members. This benefit is
subject to availability on the day of arrival and is limited to a Member's
personal guestroom at no additional charge. Enhanced rooms may include rooms
with desirable views, rooms on high floors, corner rooms, rooms with special
amenities, rooms on Executive Floors. At The Ritz-Carlton, rooms with direct
Club access are excluded. Upgrades are subject to availability and identified by
each Participating Property. The Complimentary Enhanced Room Upgrade for Gold
Elite Members is available at all Participating Brands except Marriott Vacation
Club, Marriott Grand Residence Club, Aloft, Element, Vistana properties, and
Ritz-Carlton Reserve.

 

v. Complimentary Enhanced Internet Access. Unless otherwise noted in Section
1.3.c., Gold Elite Members and above receive complimentary enhanced internet
access for one guest room during a Stay at a Participating Property. This
benefit is not applicable for meeting rooms.

 

4.3.c. Marriott Bonvoy Platinum Elite Membership Benefits. In addition to all of
the benefits Gold Elite Members receive, Platinum Elite Members and above are
eligible to receive the following benefits:

 

i. 50% Bonus Points. Bonus Points vary by Elite membership level and are
calculated based on base Points earned during a stay. Available to Elite Members
at all Participating Brands except as otherwise noted in Section 1.2.a.

 

ii. Complimentary Enhanced Room Upgrade for Platinum Elite Members. Platinum
Elite Members and above receive a complimentary upgrade to the best available
room, subject to availability on the day of arrival, for the entire length of
stay. Complimentary upgrade includes suites, rooms with desirable views, rooms
on high floors, corner rooms, rooms with special amenities or rooms on Executive
Floors. At The Ritz-Carlton, suites are only included for Titanium Elite and
Ambassador Elite Members and rooms with direct Club access are excluded.
Enhanced Room Upgrades are subject to availability and are identified by each
Participating Property. The Complimentary Enhanced Room Upgrade for Platinum
Elite Members and above is available at all Participating Brands except at
Marriott Vacation Club, Marriott Grand Residence Club, Aloft, Element, Vistana
properties, and Ritz-Carlton Reserve.

 

iii. Elite Welcome Gift. Platinum Elite Members and above receive one Elite
Welcome Gift (of their choice where multiple options are offered) on a Stay of
one or more consecutive nights as described in 2.1.d, even if they check in and
check out of the same Participating Property within 24 hours. The Elite Welcome
Gift for Platinum Elite Members and above does not include the Elite Welcome
Gift of Points which is for Gold Elite only (see 4.3.b). Members who select or
receive Points as their Elite Welcome Gift and have designated their earning
preference as Miles will need to initiate the transfer of Elite Welcome Gift of
Points to Miles as described in section 2.3. If the Elite Welcome Gift is not
offered at time of arrival, compensation applies (see below). Choices vary by
Participating Brand:

 

 

ELITE WELCOME GIFT FOR PLATINUM ELITE MEMBERS AND ABOVE

 

 

Participating Brands

 

Elite Welcome Gift Guest Compensation* JW Marriott, Marriott Hotels, Delta
Hotels, Autograph Collection, Renaissance Hotels

United States, Canada, Europe: 1,000 Points per Stay or U.S. $10 food and
beverage ("F&B") credit per Stay

Asia, Australia, Pacific Islands, Caribbean, Mexico, Central America, South
America, Middle East, and Africa: 1,000 Points per Stay or F&B amenity per Stay

RESORTS only:
United States, Canada, Europe: 1,000 Points per Stay or breakfast in restaurant
per night of Stay for Member +1

Asia, Australia, Pacific Islands, Caribbean, Mexico, Central America, South
America, Middle East, and Africa: 1,000 Points per Stay or F&B amenity per Stay
or breakfast in restaurant per night of Stay for Member +1

U.S. $100 Gaylord Hotels 1,000 Points per Stay or U.S. $10 F&B credit per Stay
U.S. $100 St. Regis, The Luxury Collection, W Hotels, Sheraton, Le Méridien,
Westin, Tribute Portfolio 1,000 Points per Stay or amenity per Stay or breakfast
in restaurant per night of Stay for Member +1 (including Resorts) U.S. $100 The
Ritz-Carlton, Ritz-Carlton Reserve, EDITION, Marriott Vacation Club, Marriott
Grand Residence Club, Design Hotels, Homes & Villas by Marriott International.
Vistana properties provide Elite Welcome Gift only to Members who are not
Vistana Owners using their ownership interest. 1,000 Points (per Stay) N/A
Courtyard

United States, Canada, Europe: 500 Points per Stay or U.S. $10 F&B credit per
night of Stay for Member +1**

 

Asia, Australia, Pacific Islands, Caribbean, Mexico, Central America, South
America, the Middle East, and Africa: Properties without lounge - 500 Points per
Stay or F&B amenity per Stay or U.S. $10 F&B credit per night of Stay for Member
+1**

 

Properties with lounge - 500 Points per Stay and breakfast in lounge - if lounge
is closed, breakfast in restaurant per night of Stay for Member +1

U.S. $50 AC Hotels, Moxy Hotels

United States, Canada, Europe: 500 Points per Stay or U.S. $10 F&B credit per
night of Stay for Member +1**

 

Asia, Australia, Pacific Islands, Caribbean, Mexico, Central America, South
America, the Middle East, and Africa: 500 Points per Stay or F&B amenity per
Stay or U.S. $10 F&B credit per night of Stay

AC Hotels:      

U.S. $50

Moxy Hotels:  

U.S. $25

SpringHill Suites, Fairfield, Residence Inn, TownePlace Suites

United States, Canada, Europe: 500 Points per Stay or F&B item

 

Asia, Australia, Pacific Islands, Caribbean, Mexico, Central America, South
America, the Middle East, and Africa: 500 Points per Stay or F&B amenity

SpringHill Suites, Residence Inn:

U.S. $50

Fairfield, TownePlace Suites:

U.S. $25

Four Points, Aloft 500 Points per Stay or amenity or breakfast in restaurant per
night of Stay for Member +1

Four Points:

U.S. $50

Aloft: U.S. $25 Protea Hotels 500 Points per Stay or breakfast in restaurant per
night of Stay for Member +1 U.S. $50 Element 500 Points per Stay or amenity U.S.
$25

 

*Participating Properties outside the United States will pay the equivalent in
their local currency.



** The U.S. $10 F&B credit per night of Stay is for the Member. An additional
U.S. $10 F&B credit per night of Stay is given for one (1) guest staying in the
same guestroom as the Member. The U.S. $10 credit per night of Stay does not
accrue during the stay. For example, a Member who does not use the $10 credit on
one day does not get $20 to use the following day.

 

iv. Guaranteed Lounge Access. The Member plus one guest staying in the same room
receives access to the Concierge/Executive/Club/Signature Club/M Club lounge
(collectively, “Lounge” or “Lounge Access”) during normal hours of operations at
JW Marriott, Marriott Hotels, Sheraton, Delta Hotels, Le Méridien, Westin,
Autograph Collection, and Renaissance Hotels. Resort properties excluded at JW
Marriott, Marriott Hotels, Delta Hotels, Autograph Collection, and Renaissance
Hotels. At Delta Hotels properties without a Signature Club Lounge, as the
approved alternative the Member will receive access to the Elite Pantry. Lounge
Access is offered at Courtyard properties with a Lounge outside the United
States and Canada. This benefit is not applicable when breakfast is included in
the rate or the brand offers an approved alternative. Additional charges may
apply for Lounge Access where the guest count is greater than the Member plus
one allowance (including children). Lounge amenities may include light snacks
and daily continental breakfast. Lounge Access is not offered at the following
brands: The Ritz-Carlton, Ritz-Carlton Reserve, St. Regis, EDITION, The Luxury
Collection, W Hotels, Design Hotels, Tribute Portfolio, Gaylord Hotels, Four
Points, SpringHill Suites, Protea Hotels, Fairfield, AC Hotels, Aloft, Moxy
Hotels, Residence Inn, TownePlace Suites, Element, Marriott Vacation Club,
Marriott Grand Residence Club, and participating Vistana properties. This
benefit only applies to the one (1) guest room in which the Platinum Elite
Member is staying.

 

A. In the United States and Canada: When a Participating Property's Lounge is
closed, or property does not have a Lounge or approved alternative, the property
will offer a daily continental breakfast in the restaurant for the Member plus
one (1) guest, or Member can choose 750 Points per night of Stay. In Europe:
Participating Properties without a Lounge or approved alternative offer daily
breakfast in restaurant for Member plus one (1) guest, or Member can choose 750
Points per night of Stay. This benefit applies to the following brands (resort
properties excluded): JW Marriott, Marriott Hotels, Delta Hotels, Autograph
Collection, and Renaissance Hotels. This benefit is not applicable when
breakfast is included in the rate or the brand offers an approved alternative as
described above. The following properties in the United States do not provide
free continental breakfast in the hotel restaurant in the event the Lounge is
closed but do offer 1,000 Points in lieu of breakfast. These properties include:

 

• The Algonquin Hotel Times Square, Autograph Collection

• Boston Marriott Copley Place

• Boston Marriott Long Wharf

• Chicago Marriott Downtown Magnificent Mile

• JW Marriott Essex House New York City

• JW Marriott New Orleans

• JW Marriott San Francisco Union Square

• JW Marriott Washington, DC

• The Lexington Hotel, Autograph Collection

• Monterey Marriott

• New York Marriott Marquis®

• Philadelphia Marriott Downtown

• Renaissance Boston Waterfront Hotel

• Renaissance Chicago Downtown Hotel

• Renaissance Los Angeles Airport Hotel

• Renaissance New York Midtown Hotel

• Renaissance New York Times Square Hotel

• Renaissance Washington, DC Downtown Hotel

• Marriott Marquis San Diego Marina

 

B. Outside United States and Canada at Courtyard properties with a Lounge,
breakfast is offered in the restaurant when the Lounge is closed.

 

C. Pursuant to section 4.1.c., if Lounge Access (or alternatives or exceptions
as outlined above) is not available, Platinum Elite Members will be compensated
$100 U.S. dollars for the inconvenience. Participating Properties outside the
United States will pay the equivalent in local currency. This guarantee is
offered at the following brands: JW Marriott, Marriott Hotels, Delta Hotels,
Autograph Collection Hotels and Renaissance Hotels.

 

 

GUARANTEED LOUNGE ACCESS

 

 

Participating Brands

 

Lounge Offer Guest Compensation* JW Marriott, Marriott Hotels, Delta Hotels,
Autograph Collection, Renaissance Hotels

(Resorts excluded) United States and Canada: If Lounge is closed or property
does not have a Lounge or approved alternative, property to offer daily
continental breakfast in restaurant for Member +1 or Member can choose 750
Points per night of Stay

Europe: Properties without a Lounge or approved alternative offer daily
breakfast in restaurant for Member +1 or Member can choose 750 Points per night
of Stay Globally: U.S. $100 If no continental breakfast or continental breakfast
alternative was offered to Member

Courtyard

(Outside the United States and Canada with Lounge)

If Lounge is closed, Participating Property to offer breakfast in restaurant N/A

Sheraton, Le Méridien, Westin

(Resorts included)

No alternative offered when Lounge is closed N/A

*Participating Properties outside the United States will pay the equivalent in
their local currency.

 

v. 4 p.m. Late Checkout. Platinum Elite Members and above may check out as late
as 4 p.m. local time of the Participating Property. Members can request late
checkout when making a reservation through central reservations, at check-in,
via the mobile app (where available) or at any time during their stay. This
benefit is guaranteed at all Participating Properties, except at resort and
convention hotels and Design Hotels, where it is based upon availability.
Marriott Vacation Club, Marriott Grand Residence Club, Vistana properties, and
Ritz-Carlton Reserve are excluded from this benefit.

 

vi. 50-Night Annual Choice Benefit. Platinum Elite Members and above who have
achieved fifty (50) Elite Night Credits in a calendar year (“Qualifying Period”)
are eligible to receive one (1) additional benefit (a “50-Night Annual Choice
Benefit”) from the list of available benefits on choice-benefit.marriott.com and
shown below:

 

Platinum Elite 50-Night Annual Choice Benefit Options:

 

Five (5) Suite Night Awards

40% off bed

$100 Charity Donation

The gift of Silver Elite status for a friend or family member

Five (5) Elite Night Credits

 

The list of 50-Night Annual Choice Benefits on choice-benefit.marriott.com is
subject to change at any time. Eligible Members are required to make their
Annual Choice Benefit selection on choice-benefit.marriott.com by 11:59 p.m.
Eastern US Time on January 7th of the year following the applicable Qualifying
Period. The Annual Choice Benefit selection may not be made through Member
Support. All 50-Night Annual Choice Benefit selections are final and may not be
changed after they are made. In the event that an eligible Member fails to
select a 50-Night Annual Choice Benefit by the deadline of 11:59 p.m. Eastern US
Time on January 7th of the year following the applicable Qualifying Period, the
Member will receive five (5) Suite Night Awards™ benefit ("Suite NightAwards,"
individually "Suite Night Award") as the 50-Night Annual Choice Benefit.

 

A. Suite Night Awards may be redeemed for advance confirmable upgrades for
select, premium rooms or standard suites on a per room, per night basis, subject
to availability and the applicable terms and conditions set forth below for
Suite Night Awards:

 

(1) Suite Night Awards expire on December 31 of the year following the year in
which they were earned. For example, if 50 or 75 Qualifying Nights are achieved
in 2022 and five Suite Night Awards are selected as the Member’s Annual Choice
Benefit, the five Suite Night Awards will have an expiration date of December
31, 2023.

 

(2) Suite Night Awards may be used only on Loyalty Program eligible paid stays
as well as Award Redemption Stays.

 

(3) A Member may request to use their Suite Night Awards on Loyalty Program
websites or by calling a Customer Engagement Center.

 

(4) Suite Night Awards may only be used for standard suites or other Premium
Rooms as designated by the Participating Property.

 

(5) Suite Night Award use is based upon availability of the requested suite or
Premium Room. Checking for availability begins five (5) days before arrival. If
availability is not confirmed five (5) days before arrival, availability is
checked each day before arrival up to 2 p.m. local time of the Participating
Property one (1) day prior to arrival. If at that time Suite Night Awards cannot
be confirmed, the Suite Night Awards are credited back to the Member's account.

 

(6) Suite Night Awards may be used only when there are enough in the Member's
Account so that one is applied to every night of the reservation.

 

(7) One Suite Night Award is required per room per night.

 

(8) Suite Night Awards are required for each night of the stay including any
nights that may be designated "free" such as the Stay for 5, Pay for 4 Offer.

 

(9) Suite Night Awards may not be transferred or given as a gift or used as part
of a multiple room reservation; however, a Member may use Suite Night Awards for
additional single-room reservations on his/her own stay as long as the Member is
present for the stay and the other reservations are under the Member's name.

 

(10) Members who book separate reservations for consecutive nights that precede
or follow a reservation that has confirmed Suite Night Awards will be required
to change rooms to the confirmed room type on any night(s) where a Suite Night
Award is not used.

 

(11) If a Participating Property offers multiple room options for the Suite
Night Award, once the suite/premium room option(s) is selected, the selection
may be changed until 2 p.m. local time of the Participating Property the day
before arrival so long as the Suite Night Award is unconfirmed. Confirmed Suite
Night Awards may be canceled up to 2 p.m. local time of the Participating
Property one (1) day prior to arrival only if the entire reservation is
canceled.

 

(12) Suite Night Awards have requesting, booking, cancellation, and modification
policies that are in addition to – but completely separate from – the booking,
cancellation, and modification policies for the reservations on which they are
used.

 

(a) Requests to use Suite Night Awards on a reservation may be made up to 2 p.m.
local time of the Participating Property one (1) day prior to arrival.

 

(b) Requests to withdraw the use of unconfirmed Suite Night Awards may be made
up to 2 p.m. local time of the Participating Property one (1) day prior to
arrival.

 

(c) Confirmed Suite Night Awards may be canceled up to 2 p.m. local time of the
Participating Property one (1) day prior to arrival only if the entire
reservation is canceled.

 

(d) Once Suite Night Awards have been confirmed, the Member must cancel the
entire reservation to receive credit back for all Suite Night Awards.
Cancellation of a confirmed Suite Night Award reservation after 2 p.m. local
time of the Participating Property one (1) day prior to arrival will result in
the forfeiture of all Suite Night Awards applied to the entire reservation.

 

(e) Suite Night Awards cannot be applied to a reservation once the reservation
has been checked-in to a Participating Property.

 

(f) If a Member departs his/her reservation early, any unused Suite Night Awards
confirmed for the stay will be forfeited.

 

(g) If a Member extends his/her reservation and has enough Suite Night Awards to
cover the extension, the Member may use his/her Suite Night Awards based upon
availability and at the Participating Property's discretion.

 

(13) Not all Participating Properties participate in Suite Night Awards. Suite
Night Awards are not redeemable at the following brands: The Ritz-Carlton,
Ritz-Carlton Reserve, The Ritz-Carlton Destination Club, The Ritz-Carlton
Residences, EDITION, Protea Hotels, Aloft, Element, Design Hotels, all-Suite
Hotels, Marriott Executive Apartments, Marriott Vacation Club, Marriott Grand
Residence Club properties, Vistana properties, and All-Inclusive Resorts. In
addition, Suite Night Awards are not redeemable at select Participating
Properties. Contact a Customer Engagement Center for individual Participating
Property Suite Night Award participation.

 

B. 40% off Bed. Mattress and Box Spring 40% Discount from Marriott Retail Brands

 

(1) Upon the eligible Member (Platinum Elite or above) selecting the Mattress
and Box Spring 40% Discount as the Annual Choice Benefit, the Member will
receive a promotional code that can be redeemed for 40% off the full retail
value valid on any of the below Marriott Retail Brands' mattresses and box
springs:

 

● The EDITION Bed↗
● The Ritz-Carlton Bed↗
● The Luxury Collection Bed↗
● The St. Regis Bed↗
● The W Hotels Bed↗
● The JW Marriott Bed↗
● The Marriott Bed↗
● The Sheraton Bed↗
● The Westin Heavenly® Bed↗
● The Le Meridien Bed↗
● The Renaissance Bed↗
● The Gaylord Hotels Bed↗
● The Courtyard Bed↗
● The Four Points Bed↗
● The Fairfield Bed↗

 

(2) The Marriott Retail Brands Mattress and Box Spring 40% Discount promotional
code is nonrefundable and nontransferable.

 

(3) The promotional code cannot be duplicated or sold and there is no cash
value. In the event the Loyalty Program suspects the use or redemption of the
promotional code was in error, fraudulent, illegal or in violation of these
Marriott Retail Brands Mattress and Box Spring 40% Discount terms and conditions
or the Program Rules, the Loyalty Program reserves the right to withhold or
deduct the promotional code or corresponding credit. The promotional code may be
terminated or modified at any time and without any liability to the Loyalty
Program. The promotional code will be used for its intended and lawful purpose
and pursuant to these Marriott Brands Mattress and Box Spring 40% Discount terms
and conditions and the Program Rules. The promotional code is void where
prohibited by law. The promotional code is for a single purchase only.

 

(4) The Marriott Retail Brands Mattress and Box Spring 40% Discount promotional
code is not combinable with other offers. The Marriott Brands Mattress and Box
Spring 40% Discount promotional code is for a single use and is
non-transferable. Only the eligible Member who elected to receive the Marriott
Brands Mattress and Box Spring 40% Discount as the Annual Choice Benefit will be
able to redeem the Marriott Brands Mattress and Box Spring 40% Discount
promotional code.

 

(5) To redeem the 40% discount off of a Mattress and Box Spring from any of the
Company's Marriott Retail brands, in the United States, call (800) 311-0708,
Monday through Friday between 9 a.m. and 10 p.m. ET, and Saturday and Sunday
between 9 a.m. and 4 p.m. ET; in Europe, Middle East, Africa, call +33 1 41 51
51 53, Monday through Friday between 9 a.m. and 6 p.m. CET; in Asia (outside
mainland China), Australia, Pacific Islands, call +86 21 6151 4628, Monday
through Friday between 9 a.m. and 6 p.m. CST; in mainland China, call +86 400
627 6876, Monday through Friday between 9 a.m. and 6 p.m. CST. Have the
promotional code and the Platinum Elite Member Account Number ready.

 

(6) Prior to shipping the applicable merchandise, the Company reserves the right
to verify that the person who redeems the Marriott Retail Brands Mattress and
Box Spring 40% Discount promotional code is the Member who earned the Annual
Choice Benefit prior to shipping the applicable merchandise.

 

(7) Shipping is not included and varies by region. Bed frames are not included
and are not subject to the Marriott-Branded Mattress and Box Spring 40% Discount
promotional code.

 

(8) The Marriott Retail Brands Mattress and Box Spring 40% Discount promotional
code is valid through December 31 of the year following the year in which the
Annual Choice Benefit was earned.

 

C. $100 U.S. Dollar Charity Donation. An eligible Member (Platinum Elite or
above) who has achieved fifty (50) Elite Night Credits annually and an eligible
Member (Titanium Elite or above) who has achieved seventy-five (75) Elite Night
Credits annually may select the US$100 charity donation as their Annual Choice
Benefit and choose from one of the following options:

 

(1) Arne M. Sorenson Hospitality Fund - The US$100 donation from the Marriott
Bonvoy® Loyalty Program to the U.S. Fund for the Arne M. Sorenson Hospitality
Fund is not a tax-deductible contribution for qualifying Marriott Bonvoy Elite
Members who choose this donation as their Annual Choice Benefit. The Loyalty
Program cannot direct or otherwise guarantee how the Arne M. Sorenson
Hospitality Fund will spend the US$100 donation. All funds are transferred from
the Loyalty Program to the U.S. Fund for the Arne M. Sorenson Hospitality Fund↗.

 

(2) UNICEF, d/b/a 'UNICEF USA' - The US$100 donation from the Marriott Bonvoy®
Loyalty Program to the U.S. Fund for UNICEF, d/b/a 'UNICEF USA' is not a
tax-deductible contribution for qualifying Marriott Bonvoy Elite Members who
choose this donation as their Annual Choice Benefit. The Loyalty Program cannot
direct or otherwise guarantee how UNICEF USA or UNICEF will spend the US$100
donation. All funds are transferred from the Loyalty Program to the U.S. Fund
for UNICEF↗. UNICEF does not endorse any company, brand, product or service.

 

(3) World Wildlife Fund, Inc. - The US$100 donation from the Marriott Bonvoy®
Loyalty Program to World Wildlife Fund, Inc. is not a tax-deductible
contribution for qualifying Marriott Bonvoy Elite Members who choose this
donation as their Annual Choice Benefit. The Loyalty Program cannot direct or
otherwise guarantee how World Wildlife Fund will spend the US$100 donation. All
funds are transferred from the Loyalty Program to the World Wildlife Fund. World
Wildlife Fund name and emblem are used with its permission, which in no way
constitutes an endorsement, express or implied, of any product, service,
company, opinion or political position. WWF® and ©1986 Panda Symbol are owned by
WWF. All rights reserved.

 

D. Gift Elite Status

 

(1) An eligible Member (Platinum Elite or above) who has achieved fifty (50)
Elite Night Credits annually may gift Silver Elite status and an eligible Member
(Titanium Elite or above) who has achieved seventy-five (75) Elite Night Credits
annually may gift Gold Elite status.

 

(2) The Gift Elite status benefit may only be provided to a Member who has not
yet achieved Elite membership status within the current Eligible Status Year.

 

(3) The Account status of the Member to whom an Elite status benefit is gifted
will be upgraded within forty-eight (48) hours of receipt of the confirmation of
the recipient's selection. Such Member will hold his/her Elite membership for a
minimum of a full calendar year. For example, if a Member is given the Silver
Elite status benefit during the 2022 Eligible Status Year, the Member will
become a Silver Elite member for the remainder of 2022, all of 2023, and January
and February of 2024. The Silver Elite Minimum Requirement must be achieved in
the subsequent Eligible Calendar Year to remain a Silver Elite member during the
calendar year following such subsequent Eligible Status Year or the Member will
be downgraded to the subsequent level in March of the calendar year following
such subsequent Eligible Status Year. In the above example, this means that in
order for the Member to continue having Silver Elite status after February 2024,
the Member must achieve the Silver Elite Minimum Requirement during the 2023
Eligible Status Year in order to continue to be a Silver Elite Member after
February of the 2024 Eligible Status Year.

 

(4) Under no circumstances will the Loyalty Program provide membership details
or personal Member information of any Members to the Member providing the gifted
status benefit or the recipient of the gifted status benefit in order to
facilitate the gifted status benefit.

 

(5) If the desired recipient of the gifted status benefit is not currently a
Member, the desired recipient must register on marriottbonvoy.com/join before
the gifted status benefit can be provided to him/her.

 

E. Five Elite Night Credits

 

(1) Upon an eligible Member (Platinum Elite or above) selecting the Five Elite
Night Credits as the Annual Choice Benefit, the five (5) bonus Elite Night
Credits will be credited to the Member’s Account; these Elite Night Credits
count toward earning Elite status and Lifetime Elite status. Elite Night Credits
and Elite status are subject to the Program Rules in section 4.2.b.

 

(2) The five (5) Elite Night Credits will be reflected in the Member Account
within forty-eight (48) hours of the receipt of the confirmation of the Annual
Choice Benefit selection.

 

(3) Elite Night Credits that are awarded to an eligible Member (Platinum Elite
or above) as the Member's Annual Choice Benefit will be awarded in the Eligible
Status Year for which Elite Night Credits were earned, regardless of when the
Member selects the five Elite Night Credits as the Annual Choice Benefit. For
the avoidance of doubt, the Eligible Calendar Year in which the Annual Choice
Benefit is earned is the Eligible Calendar Year for which the Elite Night
Credits will be credited toward earning Elite status.

 

vii. Guaranteed Room Type. Guaranteed priority for your requested type of room
at the Participating Brands listed below when your qualifying Elite level and
specific preference are noted on the reservation for your stay (pillow, room
location, extra bed, crib requests, etc. are not included in Guarantee). A
Platinum Elite Member or above who makes a reservation on the same day he/she
plans to arrive at the property is not eligible to receive the Guaranteed Room
Type benefit. Outside of the United States, Canada and Europe:
Smoking/non-smoking preferences may also be given priority, based on
availability; exact bed sizes may vary, and only Titanium and Ambassador Elite
Members will have guaranteed priority for their requested type of bed and room.
The Guaranteed Room Type benefit does not cover room upgrades. Guaranteed Room
Type is not available at The Ritz-Carlton, Ritz-Carlton Reserve, St. Regis,
EDITION, Marriott Vacation Club, Marriott Grand Residence Club, Design Hotels™
and Vistana properties. Guaranteed Room Type is offered at the following brands:
The Luxury Collection, W Hotels, JW Marriott, Marriott Hotels, Sheraton, Delta
Hotels, Le Méridien, Westin, Autograph Collection, Renaissance Hotels, Tribute
Portfolio, Gaylord Hotels, Courtyard, Four Points, SpringHill Suites, Protea
Hotels, Fairfield, AC Hotels, Aloft, Moxy, Residence Inn, TownePlace Suites and
Element.

 

viii. Pursuant to section 4.1.c. Platinum Elite Members and above are eligible
to receive the Guaranteed Room Type benefit compensation at any Participating
Brand listed above.

 

A. If a Participating Property is unable to fulfill this Guaranteed Room Type
benefit, Platinum Elite Members and above will be compensated (see below):

 

GUARANTEED ROOM TYPE

 

 

Participating Brands

 

Guest Compensation* The Luxury Collection, W Hotels, JW Marriott, Marriott
Hotels, Sheraton, Delta Hotels, Le Méridien, Westin, Autograph Collection,
Renaissance Hotels, Tribute Portfolio, Gaylord Hotels U.S. $100 AC Hotels,
Courtyard, Four Points, SpringHill Suites, Protea Hotels, Residence Inn U.S. $50
Fairfield, Aloft, Moxy Hotels, TownePlace Suites, Element U.S. $25

 

*Participating Properties outside the United States will pay the equivalent in
their local currency.


 

ix. Dedicated Elite Support for Platinum Elite Members (United States and Canada
only: (800) 228-2100)

 

4.3.d. Marriott Bonvoy Titanium Elite Membership Benefits. In addition to all of
the benefits Platinum Elite Members receive, Titanium Elite Members and above
are eligible to receive the following benefits:

 

i. 75% Bonus Points. Bonus Points vary by Elite membership level and are
calculated based on base Points earned during a stay. Available to Elite Members
at all Participating Brands except as otherwise noted in Section 1.2.a.

 

ii. 48-Hour Guaranteed Availability. Limited to Titanium Elite Member's personal
guestroom. Guaranteed room availability for reservations booked at least
forty-eight (48) hours prior to arrival and available when a Participating
Property is sold out if the room is booked by 3 p.m. local time, forty-eight
(48) hours prior to arrival, at all Participating Properties except resort
hotels, Marriott Vacation Club Marriott Grand Residence Club, Design Hotels,
Vistana properties, and Ritz-Carlton Reserve. Forty-eight (48) Hour Guaranteed
Availability may not be available on certain limited dates (e.g., special
events). Enhanced Room Upgrade benefits do not apply. Benefit cannot be used in
conjunction with Award Redemption Stays or any type of promotional or discounted
rates. Member must pay prevailing rate at time of booking and length of stay
requirements must be met. For Residence Inn and TownePlace Suites, 48-Hour
Guaranteed Availability applies to studio rooms only.

 

iii. 75-Night Annual Choice Benefit.  Titanium Elite Members and above who
have achieved seventy-five (75) Elite Night Credits in a calendar year
(“Qualifying Period”) are eligible to receive one (1) additional benefit (a
“75-Night Annual Choice Benefit”) from the list of available benefits
on choice-benefit.marriott.com and shown below:

 

Titanium Elite 75-Night Annual Choice Benefit Options:

 

Five (5) Suite Night Awards 40% off bed $100 Charity Donation The gift of Gold
Elite status for a friend or family member Five (5) Elite Night Credits One (1)
Free Night Award

 

The list of 75-Night Annual Choice Benefits on choice-benefit.marriott.com is
subject to change at any time. Eligible Members are required to make their
Annual Choice Benefit selection on choice-benefit.marriott.com by 11:59 p.m.
Eastern US Time on January 7th of the year following the applicable Qualifying
Period. The Annual Choice Benefit selection may not be made through Member
Support. All 75-Night Annual Choice Benefit selections are final and may not be
changed after they are made. In the event that an eligible Member fails to
select a 75-Night Annual Choice Benefit by 11:59 p.m. Eastern US Time on January
7th of the year following the applicable Qualifying Period, the Member will
receive five (5) Suite Night Awards as the 75-Night Annual Choice Benefit. The
terms & conditions for each 75-Annual Choice Benefit option are listed under
section 4.3.c.(vi), except for the following:

 

A. ONE FREE NIGHT AWARD

 

(1) The Free Night Award (up to 40,000 Points) must be redeemed for a stay that
occurs no later than December 31 of the year following the year in which the
additional benefit is selected (e.g. if the benefit is selected in 2022, the
deadline for redemption is December 31, 2023).

 

(2)  The Free Night Award will be credited to the Titanium Elite Member's
Account within two (2) weeks of the Titanium Elite Member selecting this option
as his/her Titanium Elite Annual Choice Benefit. The Free Night Award can be
redeemed at any available Participating Property for one (1) night, up to 40,000
Points, for a standard room. When applying a Free Night Award to a night in a
reservation, Members are able to redeem or purchase up to 15,000 Points to
expand the value of such Free Night Award.

 

(3) Members can use their Free Night Award while booking an eligible Award
Redemption Stay on Marriott Websites or they may call the Customer Engagement
Center and mention they wish to use their Free Night Award. Free Night Award is
not transferable and may not be redeemed for cash or converted into Points. Any
unused Free Night Award will be forfeited. Free Night Award stay(s) and night(s)
will count toward earning Elite membership status. Free Night Awards may be
applied to existing paid Stays or Award Redemption Stays.

 

(4) The Free Night Award includes all applicable taxes; however, the Titanium
Elite Member may be responsible for payment of additional mandatory resort fees
at Participating Properties where resort fees are applicable.

 

(5) Free Night Award redemptions may be canceled pursuant to the standard
guarantee and cancellation policies as described in Section 3.2.d.

 

(6) An eligible Loyalty Program Member should check his/her Member Account to
confirm the expiration date of his/her Free Night Award.

 

iv. Dedicated Elite Support for Titanium Elite Members (United States and Canada
only: (800) 399-4229)

 

4.3.e. Marriott Bonvoy Ambassador Elite Membership Benefits. Marriott Bonvoy
Ambassador Elite Membership Benefits. In addition to all of the benefits
Titanium Elite Members receive, Elite Members who reach 100 Qualifying Nights
and $20,000 US dollars in annual qualifying spend based on Qualifying Charges
earned on completed Stays in a Qualifying Period (does not include Qualifying
Charges made in advance for Stays in the year(s) following the Qualifying Period
such as for pre-paid stays) are eligible to receive the following benefits:

 

i. Ambassador Service. An Ambassador Elite Member is eligible to participate in
Ambassador Service during an Eligible Status Year and continue through the
subsequent calendar year. Ambassador Service is a benefit that permits an
eligible Member to receive certain additional benefits as further
described here.

 

ii. Your24™. Ambassador Elite Members are eligible to participate in Your24
during the Eligible Status Year and to continue through the subsequent calendar
year. Your24 is a benefit that permits an eligible Member to request a specific
check-in time for any upcoming stay at any Participating Property. If the
requested check-in time is confirmed, the check-out time will be set for the
same time on the day of departure.

 

A. Your24 benefits may be requested when an Ambassador Elite Member requests a
specific check-in time and check-out time for a stay through Ambassador Service.
Your24 benefits may also be requested by an Ambassador Elite Member at any time
prior to 3 p.m. (local time of the Participating Property) two (2) days prior to
arrival for such stay by contacting Ambassador Service. If a request for Your24
benefits is approved, Ambassador Service will connect with the Member to confirm
the check-in and check-out times.

 

B. Your24 benefits are subject to availability and may only be requested in
connection with a stay.

 

C. Your24 benefits are limited to one (1) room per eligible Member per Stay
regardless of how many rooms have been reserved.

 

D. If the check-in time approved for an Ambassador Elite Member is between 9
a.m. and 4 p.m. (local time of the Participating Property) he/she may request
the Platinum Elite and above benefit of late checkout.

 

E. If the specific room type reserved by an eligible Member is not available
upon check-in, the Participating Property will honor the confirmed Your24
request by temporarily providing another room and then moving the applicable
guest(s) to the reserved room type once available.

 

F. Marriott Vacation Club; Marriott Grand Residence Club, Design Hotels, Vistana
properties, The Ritz-Carlton Residences, Waikiki Beach, The Residences at The
St. Regis Deer Valley, Snow Park, The Cosmopolitan of Las Vegas, and Atlantis,
Paradise Island, Bahamas do not provide Your24 benefits.

 

iii. Additional benefits at Ritz-Carlton Reserve. In addition to the above
benefits, Ambassador Elite Members will receive one $150 U.S. dollars resort
credit (“Resort Credit”) per Stay for each guest room under the Member’s name
and Membership Account. Resort Credit is valid for use toward expenses charged
to the room folio except for the room rate and room taxes. Ambassador Elite
Members staying under a promotional room rate or rate plan that already includes
resort credit will not receive the additional $150 U.S. dollars Resort Credit.
Resort Credit is not refundable, exchangeable, replaceable or transferable for
cash, gift card or other type of credit.


 


5. MARRIOTT BONVOY™ EVENTS


 

5.1 MARRIOTT BONVOY EVENTS

 

5.1.a. Marriott Bonvoy Events (“Marriott Bonvoy Events”), previously known as
“Rewarding Events”, provides Points or Miles to eligible Loyalty Program Members
who book and hold qualifying group meetings and events (“Qualifying Events” and
individually, “Qualifying Event” or “Event”) at Participating Properties.

 

5.1.b. A Loyalty Program Member eligible to participate in Marriott Bonvoy
Events (“Eligible Loyalty Program Members” and individually, “Eligible Loyalty
Program Member”) includes any Member of the Loyalty Program unless he/she is:

 

i. a government employee, official, or anyone acting on behalf of a government
agency or department booking an event on behalf of his/her employing entity;

 

ii. an employee, or someone acting on behalf of a state-owned or
state-controlled entity (“SOE”) booking an event on behalf of his/her employing
entity;

 

iii. an intermediary booking an event on behalf of a non-U.S. government entity
or SOE; or

 

iv. at Participating Properties in Asia, Australia & the Pacific Islands, an
intermediary booking an event on behalf of any government entity (U.S. or
non-U.S.) or SOE.

 

Government employees, officials, employees of SOEs and those acting on behalf of
government agencies, departments and SOEs booking an event on behalf of their
employing entity, as well as third-party commercial intermediaries booking on
behalf of a non-U.S. governmental entity or SOE are not considered Eligible
Loyalty Program Members and are not eligible to participate in Marriott Bonvoy
Events.

 

In addition, for Participating Properties in Asia, Australia & Pacific Islands,
intermediaries booking an event on behalf of any government entity (U.S. or
non-U.S.) or SOE are not considered Eligible Loyalty Program Members and are not
eligible to participate in Marriott Bonvoy Events.

 

5.1.c. Individual Memberships.  Only individuals can be enrolled in the Loyalty
Program pursuant to Section 1.3.b. of these Program Rules, and only individuals
can participate in Marriott Bonvoy Events.  No corporations or organizations can
hold a Loyalty Program Account and are thus not eligible to earn Points or Miles
with Marriott Bonvoy Events.

 

5.1.d.  Additional Conditions.  An Eligible Loyalty Program Member must
acknowledge that he/she is eligible to earn Points or Miles for any Marriott
Bonvoy Events under applicable laws, gift policies and incentive policies. 
Members are responsible for complying with their own company or organization
policies regarding loyalty programs pursuant to Section 1.7.f. of these Program
Rules; however, to the extent such policies are inconsistent with these Program
Rules, these Program Rules will govern.  Members are solely responsible for
notifying their employers, principals and/or clients of any Points or Miles
awarded in connection with Marriott Bonvoy Events.

 

5.2 PARTICIPATING PROPERTIES

 

5.2.a. Participating Brands. Marriott Bonvoy Events is valid at all
Participating Properties (see Section 1.2) at these Participating Brands: The
Ritz-Carlton, Ritz-Carlton Reserve, St. Regis, EDITION, The Luxury Collection, W
Hotels, JW Marriott, Marriott Hotels, Sheraton, Marriott Vacation Club, Delta
Hotels, Le Méridien, Westin, Autograph Collection Hotels, Renaissance Hotels,
Tribute Portfolio, Gaylord Hotels, Courtyard, Four Points, SpringHill Suites,
Protea Hotels, Fairfield by Marriott, AC Hotels, Aloft, Moxy Hotels, and
Element.

 

5.2.b. Non-Participating Brands. Marriott Bonvoy Events is not valid at the
following brands: Design Hotels, Marriott Executive Apartments, Residence Inn
TownePlace Suites, Bulgari Hotels & Resorts, Vistana properties, and Homes &
Villas by Marriott International.

 

5.3 EARNING

 

5.3.a.  Earning Points. Excluding special promotions or incentives, a Member
will earn two Points for every one U.S. dollar ($1.00) spent on actualized
Qualifying Event charges, up to a maximum of 60,000 Points as the base earning
per Qualifying Event.

 

5.3.b.  Elite Bonusing. Elite Members will earn a bonus on their base earning
for Marriott Bonvoy Events, which allows them to earn more than the 60,000
Points base earning maximum as follows:

 

i. Silver Elite, 10% bonus, up to 66,000 Points per Qualifying Event

 

ii. Gold Elite, 25% bonus, up to 75,000 Points per Qualifying Event

 

iii. Platinum Elite, 50% bonus, up to 90,000 Points per Qualifying Event

 

iv. Titanium Elite and Ambassador Elite, 75% bonus, up to 105,000 Points per
Qualifying Event.

 

5.3.c. Earning Miles. Members may also elect to earn one Mile for every one U.S.
dollar ($1.00) spent on actualized Qualifying Event charges, up to a maximum of
20,000 Miles (or equivalent currency, depending on the participating airline
frequent flyer program partner) per Event, regardless of Elite level.  Points
will be awarded or Miles will be submitted to the participating airline frequent
flyer program partner within ten (10) business days after the conclusion of the
Event provided that the Event is not cancelled, and all other terms and
conditions of the group or catering contract executed in connection with the
Event were met.  Miles awarded vary by participating frequent flyer airline
program partner.  Points and Miles cannot both be earned for the same Event by a
Member.

 

5.3.d. Elite Night Credit. Members who hold Qualifying Events at Participating
Properties receive one (1) Elite Night Credit for every twenty (20) room nights
booked and actualized, up to a maximum of twenty (20) Elite Night Credits per
contract. The earning of ten (10) Elite Night Credits per calendar year for the
first Qualifying Event ended on December 31, 2019.

 

5.3.e. Currency Exchange. Points or Miles awarded for Qualifying Events held at
Participating Properties in international locations are based on local currency
converted to U.S. dollars.  Local currency is converted into U.S. dollars on the
day of the Qualifying Event.  Points or Miles are awarded using a published rate
of exchange in effect at time of conversion.  This rate will be determined at
the Loyalty Program’s sole discretion, based on standard currency conversion
methods, but may vary from currency conversion rates used by credit card
companies.

 

5.3.f. Split Benefits. Points or Miles and Elite Night Credit awarded for
Qualifying Events may be split between up to two Members if both are recorded in
the Qualifying Event Agreement.

 

5.4 QUALIFIED EVENTS

 

5.4.a. Qualifying Event Agreement. Any Loyalty Program Member may enter into a
contract agreement with a Participating Property to hold a Qualifying Event at a
Participating Property (“Qualifying Event Agreement”).

 

5.4.b. Qualifying Event. A Qualifying Event is an event or meeting that is
booked by a Loyalty Program Member who provides his/her Membership Number in the
applicable Qualifying Event Agreement and is held at a Participating Property. A
Qualifying Event will not include: (a) any booking of guest rooms, regardless of
the number of guest rooms, that is booked in any manner other than under an
Qualifying Event Agreement, (b) any booking of guest rooms, with or without
catering, that do not actualize a minimum of ten (10) guest rooms for at least
one (1) night, (c) any booking of guest rooms on behalf of an employer, client
or principal that has elected (whether through an agreement with a Participating
Property or otherwise) to have Points awarded to another individual or entity,
(d) any booking of guest rooms that are complimentary or barter rooms, (e)
complimentary meetings or meeting charges, or (f) any event or meeting, or
booking of guest rooms by:

 

i. a government employee, official, or anyone acting on behalf of a government
agency or department booking an event on behalf of his/her employing entity;

 

ii. an employee, or someone acting on behalf of a state-owned or
state-controlled entity (“SOE”) booking an event on behalf of his/her employing
entity;

 

iii. an intermediary booking an event on behalf of a non-U.S. government entity
or SOE; or

 

iv. at Participating Properties in Asia, Australia & the Pacific Islands, an
intermediary booking an event on behalf of any government entity (U.S. or
non-U.S.) or SOE.

 

For example, any event or meeting booked by government employees, officials,
employees of SOEs and those acting on behalf of government agencies, departments
and SOEs booking an event on behalf of their employing entity, as well as
third-party commercial intermediaries booking on behalf of a non-U.S.
governmental entity or SOE does not qualify as a Qualifying Event.  In addition,
for Participating Properties in Asia, Australia & the Pacific Islands, events
booked by an intermediary on behalf of any government entity (U.S. or non-U.S.)
or SOE do not qualify as a Qualifying Event.

 

5.4.c. The Member eligible to earn Points or Miles must be either the main
contact recorded on page one of the Qualifying Event Agreement, or the
authorized signer of the Qualifying Event Agreement.

 

5.5 QUALIFYING EVENT CHARGES

 

5.5.a. Qualifying Event Charges. Qualifying Event Charges include food,
beverages, meeting room rental, in-house audio visual equipment, and décor
ordered by the Participating Property and paid for on a master account. Guest
room rate charges also qualify only when the contract has a minimum of ten (10)
guest rooms actualize for at least one (1) night of the Qualifying Event (with
or without catering). Qualified guest room charges earn Points or Miles for the
Member whether they are paid for on a master account or paid for by the
individual guest in the room.

 

5.5.b. Marriott Gift Cards. Where available, meeting charges may be paid for
using a Marriott Gift Card. Points redeemed in connection with these partners
are subject to the Loyalty Program Rules along with any applicable terms and
conditions of the partner pursuant to Section 3.6.c.

 

5.5.c. Excluded Event Charges. Excluded Event charges include all taxes,
gratuities, resort fees, cancellation fees, attrition charges and service
charges.

 

5.6 ALL LOYALTY PROGRAM RULES APPLY

 

The number of Points or Miles to be awarded shall be determined in accordance
with the Loyalty Program Rules in effect at the time of award.

 


6. MARRIOTT CO-BRAND CREDIT CARDS

 

The following cards are part of the Marriott International co-brand credit cards
portfolio. These cards include Chase, JPMorgan, Mastercard and American Express
cards.

 

6.1 US CHASE CREDIT CARDS

 

6.1.a. Marriott Bonvoy Bold™ Credit Card from Chase
Marriott Bonvoy Bold™ Credit Card from Chase - Learn More↗

 

6.1.b. Marriott Bonvoy™ Credit Card from Chase
Marriott Bonvoy™ Credit Card from Chase - Learn More↗

 

6.1.c. Marriott Bonvoy Business™ Credit Card from Chase
Marriott Bonvoy Business™ Credit Card from Chase - Learn More↗

 

6.1.d. Marriott Bonvoy™ Premier Credit Card from Chase
Marriott Bonvoy™ Premier Credit Card from Chase - Learn More↗

 

6.1.e. Marriott Bonvoy™ Premier Plus Business Credit Card from Chase
Marriott Bonvoy™ Premier Plus Business Credit Card from Chase - Learn More↗

 

6.1.f. Marriott Bonvoy Boundless™ Credit Card from Chase
Marriott Bonvoy Boundless™ Credit Card from Chase - Learn More↗

 

6.1.g. The Ritz-Carlton™ Credit Card from JPMorgan
The Ritz-Carlton Credit Card - Learn More↗

 

6.2 US AMERICAN EXPRESS CREDIT CARDS

 

6.2.a. Marriott Bonvoy™ American Express ® Card
Marriott Bonvoy™ American Express ® Card - Learn More↗

 

6.2.b. Marriott Bonvoy Business™ American Express® Card
Marriott Bonvoy Business™ American Express® Card - Learn More↗

 

6.2.c. Marriott Bonvoy Brilliant™ American Express® Card
Marriott Bonvoy Brilliant™ American Express® Card - Learn More↗

 

6.3 INTERNATIONAL CREDIT CARDS

 

6.3.a. Marriott Bonvoy® American Express® Card for residents of Canada

Marriott Bonvoy American Express Card for residents of Canada – Learn More
(English)↗

Marriott Bonvoy American Express Card for residents of Canada – Learn More
(French)↗

 

6.3.b. Marriott Bonvoy® Business American Express® Card for residents of Canada

Marriott Bonvoy Business American Express Card for residents of Canada – Learn
More (English)↗

Marriott Bonvoy Business American Express Card for residents of Canada – Learn
More (French)↗

 

6.3.c. Marriott Bonvoy® American Express® Card for residents of the United
Kingdom

Marriott Bonvoy® American Express® Card for residents of the United Kingdom –
Learn More↗

 

6.3.d. The Marriott Bonvoy® Mastercard® for residents of the United Kingdom

The Marriott Bonvoy® Mastercard® for residents of the United Kingdom – Learn
More↗.
Marriott Rewards® Mastercard® cardmembers can continue to use their current
co-brand credit card under the Legacy Program name until they receive a Marriott
Bonvoy® credit card.

 

6.3.e. The Marriott Bonvoy® American Express® Premium Card for residents of
Japan

The Marriott Bonvoy® American Express® Premium Card for residents of Japan –
Learn More↗.

Starwood Preferred Guest® Credit Card from American Express cardmembers can
continue to use their current co-brand credit card under the Legacy Program name
until they receive a Marriott Bonvoy® credit card.

 

6.3.f. The Marriott Bonvoy® American Express® Card for residents of Japan

The Marriott Bonvoy® American Express® Card for residents of Japan – Learn More↗

 

6.3.g. Marriott Bonvoy® World Mastercard® from Emirates NBD for residents of
United Arab Emirates

Marriott Bonvoy® World Mastercard® from Emirates NBD for residents of United
Arab Emirates – Learn More↗

 

6.3.h. Marriott Bonvoy® The BEST Shinhan Card for residents of South Korea

Marriott Bonvoy® The BEST Shinhan Card for residents of South Korea - Learn
More↗

 

6.3.i. Marriott Bonvoy® The CLASSIC Shinhan Card for residents of South Korea

Marriott Bonvoy® The CLASSIC Shinhan Card for residents of South Korea - Learn
More↗

 

6.3.j. Marriott Bonvoy® Credit Card for residents of Mexico

Marriott Bonvoy Credit Card for residents of Mexico – Learn More (Spanish)↗

 

6.3.k. Marriott Bonvoy® Inspire™ Credit Card for residents of Mexico

Marriott Bonvoy Inspire Credit Card for residents of Mexico – Learn More
(Spanish)↗

 

6.3.l. Marriott Bonvoy® CITIC Gold Card for residents of mainland China

Marriott Bonvoy® CITIC Gold Card for residents of mainland China – Learn More↗

 

6.3.m. Marriott Bonvoy® CITIC Platinum Card for residents of mainland China 

Marriott Bonvoy® CITIC Platinum Card for residents of mainland China – Learn
More↗

 

6.3.n. Marriott Bonvoy® CITIC Premium Platinum Card for residents of mainland
China

Marriott Bonvoy® CITIC Premium Platinum Card for residents of mainland China –
Learn More↗

 

 

6.4 LOYALTY PROGRAM MEMBER BENEFITS AND EXCLUSIONS

 

6.4.a. Premium Internet Access.  For any co-brand credit card outlined in 6.1,
6.2 and 6.3 that has premium internet access as a benefit, cardholders will
receive enhanced in-room internet access where available at Participating
Properties worldwide regardless of booking method.

 

 6.4.b. Premium Internet Access Exclusions.  Refer to section 1.3.c.↗





7. MARRIOTT VACATION CLUB®, MARRIOTT GRAND RESIDENCE CLUB®, VISTANA SIGNATURE
NETWORK, AND VISTANA RESIDENCE NETWORK

 

7.1 MARRIOTT VACATION CLUB AND MARRIOTT GRAND RESIDENCE CLUB

 

7.1.a. Marriott Vacation Club and Marriott Grand Residence Club owners eligible
to participate in the Loyalty Program through ownership of a Marriott Vacation
Club and/or Marriott Grand Residence Club timeshare interest (collectively, “MVC
Owners”) are subject to the Program Rules, and to any additional rules and
regulations promulgated by Marriott Ownership Resorts, Inc. and/or Marriott
Resorts, Travel Company, Inc. d/b/a MVC Exchange Company or their respective
affiliates or subsidiaries (each an “MVC Entity”), as such rules and regulations
may be modified from time to time (collectively, “MVC Rules”).

 

7.1.b. MVC Owners who receive Loyalty Program Elite upgrades as part of their
owner benefits are subject to the Program Rules, as may be modified from time to
time pursuant to section 1.7.c, and to the MVC Rules, including without
limitation the following:

 

i. MVC Owners who achieve a “Standard” or “Owner” level of membership through
their ownership of Marriott Vacation Club and/or Marriott Grand Residence Club
timeshare interests, or their enrollment in the Marriott Vacation Club
Destinations® Exchange Program (“MVC Exchange Program”), and certain other
individuals designated by an MVC Entity, may be offered Marriott Bonvoy Gold
Elite status, and are not subject to the Gold Elite Minimum Requirement to
maintain Gold Elite status every year. MVC Owners who achieve a “Select” or
“Executive” level of membership through their ownership of Marriott Vacation
Club and/or Marriott Grand Residence Club timeshare interests, or their
enrollment in the Marriott Vacation Club Destinations® Exchange Program (“MVC
Exchange Program”), and certain other individuals designated by an MVC Entity,
may be offered Marriott Bonvoy Platinum Elite status, and are not subject to the
Platinum Elite Minimum Requirement to maintain Platinum Elite status every year.
MVC Owners who achieve a “Presidential” or “Chairman’s Club” level of membership
through their ownership of Marriott Vacation Club and/or Marriott Grand
Residence Club timeshare interests, or their enrollment in the MVC Exchange
Program, and certain other individuals designated by an MVC Entity, may be
offered Marriott Bonvoy Titanium Elite status, and are not subject to the
Titanium Elite Minimum Requirement to maintain Titanium Elite status every year.

 

ii. An MVC Owner will remain his or her Elite status, provided that such MVC
Owner: (i) maintains his/her membership level through ownership of Marriott
Vacation Club and/or Marriott Grand Residence Club timeshare interests or
enrollment in the MVC Exchange Program; (ii) is current in all maintenance fees,
MVC Exchange Company dues, fees, taxes, and other payments; and (iii) is current
in any other payments owed to any MVC Entity.

 

iii. Elite status and any accumulated Points in an MVC Owner’s Loyalty Program
Membership Account do not transfer upon sale of their timeshare interest to a
third party.

 

7.1.c. Due to the nature of Marriott Vacation Club and Marriott Grand Residence
Club properties, the following special conditions apply to their participation
in the Loyalty Program:

 

i. Members will earn Elite Night Credit for a Qualifying Stay at Marriott
Vacation Club and Marriott Grand Residence Club properties, and for stays at
Participating Properties as part of the MVC Exchange Program (e.g. City
Explorer).

 

ii. Members will earn Points or Miles for all Qualifying Charges at Marriott
Vacation Club and Marriott Grand Residence Club properties.

 

iii. Members do not receive the following benefits (as defined in Section 4) at
Marriott Vacation Club or Marriott Grand Residence Club properties:
Complimentary Enhanced Room Upgrades, late checkout, Suite Night Awards,
Guaranteed Room Type, 48-Hour Guaranteed Availability, Ultimate Reservation
Guarantee, or Your24.

 

iv. Award Redemption Stays at Marriott Vacation Club and Marriott Grand
Residence Club properties must be booked at least one (1) day in advance of
arrival. Marriott Vacation Club and Marriott Grand Residence Club properties
either do not participate or do not fully participate in the “Limited Blackout
Dates” policy at this time.

 

v. Instant Redemption Awards are not available at Marriott Vacation Club or
Marriott Grand Residence Club properties.

 

vi. Points acquired through ownership of an interest at a Marriott Vacation Club
or Marriott Grand Residence Club property may not be used to request an Award
Redemption Stay reservation at a Marriott Vacation Club, Marriott Grand
Residence Club or Vistana property.

 

7.2 VISTANA SIGNATURE NETWORK AND VISTANA RESIDENCE NETWORK

 

7.2.a. Vistana Additional Information.

 

i. Vistana Signature Network includes Westin Vacation Club and Sheraton Vacation
Club. Vistana Residence Network includes St. Regis Residence Club and Luxury
Collection Residence Club. The Vistana Signature Network and the Vistana
Residence Network are referred to together as the “Vistana Networks.” Vistana
vacation owners (“Vistana Owners”) who are members of the Vistana Signature
Network are automatically enrolled as Marriott Bonvoy Gold Elite Members and are
not subject to the Gold Elite Minimum Requirement to maintain Gold Elite status
every year. Vistana Owners who are members of the Vistana Residence Network, or
are Five-Star Elite Members of the Vistana Signature Network, are automatically
enrolled as Marriott Bonvoy Platinum Elite Members and are not subject to the
Platinum Elite Minimum Requirement to maintain Platinum Elite status every year.

 

ii. For Vistana Signature Network, only one (1) Vistana Owner will receive Gold
Elite status for each vacation ownership interest purchased, no matter how many
individuals are on the deed. For Five-Star Elite Members in the Vistana
Signature Network, one (1) Vistana Owner will receive Platinum Elite status, and
if more than one individual on the deed, a second Vistana Owner will receive
Gold Elite Status. For Residence Club Members in the Vistana Residence Network,
up to two (2) individuals on the deed will receive Platinum Elite Status.

 

iii. A Vistana Owner will remain a Gold (or as applicable, Platinum) Elite
Member, provided that such Vistana Owner: (i) maintains his/her membership in
the Vistana Networks; (ii) is current in all association maintenance fees,
Vistana Network fees, taxes, and other payments; and (iii) is current in any
other payments owed to Vistana Signature Experiences, Inc. and any of its
affiliates (collectively, “Vistana”).

 

iv. Gold (or as applicable, Platinum) Elite status and any accumulated Points in
a Vistana Owner’s Loyalty Program Membership Account do not transfer upon sale
of the vacation ownership interest to a third party.

 

v. Points acquired by a Vistana Owner who converts his/her vacation ownership
interest into Points pursuant to Vistana’s Marriott Bonvoy Conversion program
may not be redeemed at a Vistana property, Marriott Vacation Club property, or
Marriott Grand Residence Club property, unless otherwise permitted.

 

vi. Points issued or earned through Vistana, including, without limitation,
through tour incentives, purchase incentives, Marriott Bonvoy Conversion,
sweepstakes and other giveaway prizes, will expire six (6) years following the
date they are deposited into a Member’s account, regardless of Member activity.
All such Points, or any portion thereof, which have not been redeemed by their
six (6) year expiration period, will be forfeited without notice.

 

vii. A Vistana Owner may transfer Points to another Vistana Owner’s Membership
Account as long as the two Vistana Owners are listed on the same deed,
regardless of whether they reside at the same address.

 

viii. A Vistana Owner who is in the Vistana Residence Network or is an Elite
Member of the Vistana Signature Network may participate in Vistana’s  Marriott
Bonvoy Conversion program annually. Other Vistana Owners may participate in
Vistana’s Marriott Bonvoy Conversion program in non-consecutive years, provided,
in each case, that the Vistana Owner is in good standing (including, without
limitation, meeting all the requirements set forth in Section 7.2.a) and has met
all of the terms and conditions of Vistana’s Marriott Bonvoy Conversion program.

 

7.2.b. Vistana Participating Properties.  Due to the nature of Vistana
properties, special conditions apply to their participation in the Loyalty
Program as follows:

 

i. Members will earn Elite Night Credit for a Qualifying Stay at Vistana
properties.

 

ii. Members will earn Points or Miles for all Qualifying Charges at Vistana
properties.

 

iii. Members do not receive the following benefits (as defined in Section 4) at
Vistana properties: Complimentary Enhanced Room Upgrades, late checkout, Suite
Night Awards, Gift Shop Discount, Guaranteed Room Type, Marriott Bonvoy Events,
48-Hour Guaranteed Availability, Ultimate Reservation Guarantee, or Your24.

 

iv. Award Redemption Stays at Vistana properties must be booked at least one (1)
day in advance of arrival.

 

v. Instant Redemption Awards are not available at Vistana properties.


 


8. HOMES & VILLAS BY MARRIOTT INTERNATIONAL


 

Due to the nature of the Homes & Villas by Marriott International, the following
special conditions apply to their participation in the Loyalty Program:

 

8.1 EARN POINTS

 
 * Members are eligible to receive Points for all completed stays in a home
   rental (a “Home” or the “Homes”) that are purchased through the website for
   Homes & Villas by Marriott International (the “Platform”).
 * To ensure Points are posted to the correct Membership Account, the Membership
   Number included at time of purchase on the Platform must be correct. Pursuant
   to Section 9.3, Members must already have a Membership Account or complete
   the Loyalty Program application (as described in 1.4.a) prior to purchase in
   order to earn Points through the Platform.
 * Members will earn five (5) base Points for each U.S. dollar, or the currency
   equivalent, on all Qualifying Charges incurred and paid for by the Member
   through the Platform.
 * Elite bonus Points based on the Member’s achieved Elite Member tier will be
   awarded on Qualifying Charges pursuant to Section 4.3.
 * Elite Night Credit will be earned on completed stays booked through the
   Platform, whether it is paid for or purchased with Points.
 * Charges that do not qualify for Points include taxes and fees (e.g. late
   cancellation fee, no-show fee) applied to the Homes booked through the
   Platform, as well as add-on services purchased (e.g. incremental
   housekeeping, etc.).
 * Effective January 1, 2022, Qualifying Charges on completed Stays in a
   Qualifying Period at Homes & Villas by Marriott International will be applied
   to the Ambassador Elite annual qualifying spend (as described in 4.3.e).
 * Points will not be given for any associated partners that may be promoted
   within pre-arrival or in-stay experience.
 * Points will not be issued on refunded purchases.
 * Miles cannot be earned on purchases made through the Platform.
 * For stays purchased through the Platform on behalf of another party, Points
   will be distributed to and the stay reserved under the Membership Account and
   name that is entered at time of booking. Only the Member who completes a stay
   can earn Points and Elite Night Credit on a single purchase order made
   through the Platform.
 * Provided that the correct Marriott Bonvoy Membership Account Number is added
   as part of the booking process, Points will automatically appear in the
   Member's Account three (3) to six (6) weeks (21 – 42 days) following the
   completion of their stay.
 * Members who use their Marriott Bonvoy co-branded credit card for purchases
   through the Platform will also receive their bonus Points in their Marriott
   Bonvoy Account at the same time.
 * All Loyalty Program Rules apply to purchases made on the Platform.
    

8.2 REDEEM POINTS

 
 * A Member is eligible to redeem Points for Homes booked through the Platform
   at a ratio of 166.67 Points for each U.S. dollar purchased (including taxes
   and fees).
 * Members have the flexibility to select the amount of cash and the amount of
   Points to be redeemed as combined payment for a stay in a Home booked through
   the Platform (“Cash & Points Payment at HVMI”).
   * There are no fixed amounts of either cash to pay or Points to be redeemed.
     At least one-thousand (1,000) Points are required for the Cash & Points
     Payment at HVMI.
   * Members cannot use more Points than what they currently have in their
     Membership Account.
   * Major credit cards and Points are the accepted methods of payment for Cash
     & Points.
   * Marriott Gift Cards and Marriott Bonvoy Free Night Awards cannot be used as
     part of the Cash & Points Payment at HVMI.
   * Members will earn Points on the cash portion of their Cash & Points Payment
     at HVMI once the stay is completed. Please note, Cash & Points Payment for
     Homes & Villas by Marriott International is different from Cash + Points
     Awards at Participating Properties (see Section 3.3.f).
 * Bookings purchased with Points or Cash & Points Payment at HVMI are eligible
   for earning Elite Night Credit.
 * Bookings purchased with Points will need to have a minimum three (3) day
   window from booking to check-in.
 * If bookings purchased with Points are modified, Points will be reimbursed in
   accordance with the Home cancellation policy.
 * Award Redemptions at Participating Properties listed under Section 3 are not
   available for use at HVMI including: all Award Redemption Stay types outlined
   in Section 3.3, Instant Redemption Awards, Points Advance, and Suite Night
   Awards.
    

8.3 MEMBER BENEFITS

 
 * Gold Elite Members receive one Elite Welcome Gift of 500 Points on a Stay of
   one or more consecutive nights as described in 2.1.d, even if they check in
   and check out of the same Participating Property within 24 hours.
 * Platinum Elite Members and above receive one Elite Welcome Gift of 1,000
   Points on a Stay of one or more consecutive nights as described in 2.1.d,
   even if they check in and check out of the same Participating Property within
   24 hours.
 * All other Elite Member benefits outlined in Section 4 are not available for
   stays at Homes booked through the Platform.

 

8.4 ADDITIONAL TERMS

 
 * The Best Rate Guarantee offered by the Company does not apply to purchases
   made through the Platform.
 * Member Rates are not available on purchases made through the Platform.
 * A Member may request credits for Points and/or Elite Night Credit that are
   not reflected in their Member’s Account after 6 (six) weeks from the
   completion of their stay by contacting the Homes & Villas by Marriott
   International team here.


 


9. ADDITIONAL TERMS OF PARTICIPATION IN THE LOYALTY PROGRAM

 

9.1 MONITORING MEMBERSHIP ACCOUNTS

 

The Company reserves the right to monitor the Accounts of all Members, at any
time and without notice, for compliance with Program Rules. The Company may
review all Members’ Points, Qualifying Stays, and Qualifying Nights balances and
transaction history including, without limitation, requests for Loyalty Program
Awards, Awards and other benefits.

 

9.2 ADJUSTMENTS

 

A Member may request credits for Points, Miles, or Qualifying Nights for Elite
Status (other than Elite Night Credit earned pursuant to Section 4) that are not
reflected in a Member’s Account through the Member Account Activity page on the
Loyalty Program website under "Report a Missing Stay", or by contacting Member
Support for stays at Participating Properties except for Homes & Villas by
Marriott International.

 

For past stays at Homes & Villas by Marriott International, a Member may request
credits for Points and/or Elite Night Credit that are not reflected in their
Member’s Account after 6 (six) weeks from the completion of their stay by
contacting the Homes & Villas by Marriott International team here.

 

A Member may request credits for Points/Miles or Qualifying Nights for Elite
Status earned in connection with a Qualifying Event that are not reflected in a
Member's account by contacting the hotel where the Qualifying Event was held.
Such a request must be received within one (1) year of the applicable Qualifying
Stay, Qualifying Event or other Qualifying Charge transaction to receive any
credit.

 

9.3 NEW MEMBERS

 

A new Member is eligible to receive Points for Qualifying Charges and for
Qualifying Nights for Elite Status for Stays or Qualifying Events at
Participating Properties that are incurred and paid for by the Member during the
thirty (30) days prior to his/her enrollment in the Loyalty Program (the
“Pre-Enrollment Period”), if the Member requests the credit within sixty (60)
days of the applicable Qualifying Stay, Qualifying Event, or Qualifying Charge
transaction. A new Member will not receive any Points or Qualifying Nights for
Elite Status for any Stays or Qualifying Events that occurred prior to the
Pre-Enrollment Period, even if he/she was a member under a loyalty program
offered by the Company other than the current Loyalty Program, except for Stays
and Qualifying Events at Participating Properties that are incurred and paid for
during the Pre-Enrollment Period.

 

9.4 CORRECTION OF BENEFITS

 

At any time and in the Company’s sole discretion (including, without limitation,
where a Member was not eligible to earn a specific benefit pursuant to these
Program Rules), the Company may correct (i) the amount of Points or the number
of Qualifying Nights credited to a Member’s Account, and (ii) any other benefit
that has been credited to a Member’s Account, including, without limitation, any
Elite Membership Status or Lifetime Elite Membership Status.

 

9.5 EXIT OF PARTICIPATING PROPERTY

 

If a Participating Property exits the Loyalty Program for any reason, a Member
will not earn Points, Qualifying Nights for Elite Status (including, without
limitation, any Points for Qualifying Stays pursuant to Section 2) for stays at
such Participating Property, and any Awards, other promotions and special offers
will no longer be valid after the date on which the Participating Property
exited the Loyalty Program, even if the reservation for a stay at the former
Participating Property was made prior to that date.

 

9.6 TAXES

 

Points, Awards, and other Member benefits may be subject to income or other
taxes. The Member is responsible for paying all such taxes and for making all
applicable disclosures to third parties including, without limitation, the party
who paid for the transaction from which the Member earned Points. The Company
will not be liable for any tax liability, duty or other charges in connection
with the issuance of Points, Awards, and other Member benefits.

 

9.7 NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED

 

The Company makes no warranties or representations, either expressed or implied,
with respect to type, quality or fitness of goods or services provided through
the Loyalty Program or by Participating Properties.

 

9.8 OPERATION OF THE LOYALTY PROGRAM

 

The Company sells Points to Participating Properties and partners, redeems
Points for cash (including, without limitation, Points received from
Participating Properties), airline tickets and merchandise, and administers the
Loyalty Program. The Company promotes the Loyalty Program including, without
limitation, by creating and launching marketing campaigns, developing and
maintaining the Loyalty Program website and managing partner relationships.

 

9.9 NOT RESPONSIBLE FOR ACTS, ERRORS, OR OMISSIONS

 

The Company is not responsible for:  (a) any loss or misdirection of, or delay
in receiving, any Member application, correspondence, redemption requests,
Awards or Member benefits; (b) theft or unauthorized redemption of Points or
Awards or use of an Award; (c) any acts or omissions of third parties
(including, without limitation, Participating Properties); or (d) any errors
published in relation to the Loyalty Program, including, without limitation, any
pricing or typographical errors, errors of description, errors regarding
Participating Properties, and Loyalty Program affiliates, and errors in the
crediting or debiting of Points from Member Accounts.  The Company reserves the
right to correct, without notice, any errors.

 

9.10 INTERPRETATION OF LOYALTY PROGRAM RULES

 

All interpretations of these Loyalty Program Rules regarding membership are at
the Company’s sole discretion, and the Company’s decisions will be final. In the
event of any discrepancy between the English version and any translated version
of these Program Rules, the English language version will govern.

 

9.11 TRADEMARKS

 

The Company and Participating Properties are the sole and exclusive owners or
licensees of the trademarks, service marks, trade names, logos, and copyrighted
or copyrightable materials of Marriott International, Inc., its affiliates, and
the Participating Properties. Members shall never, directly or indirectly,
interfere with, challenge, file applications for, or claim ownership of these
trademarks anywhere in the world.

 

9.12 WAIVER

 

The Company’s waiver of any breach of these Loyalty Program Rules by any Member
will not constitute a waiver of any other prior or subsequent breach of these
Program Rules. The Company’s failure to insist upon strict compliance with these
Loyalty Program Rules by any Member will not be deemed a waiver of any rights or
remedies the Company may have against that or any other Member. The Company may
waive compliance with these Program Rules in its sole discretion and may run
promotions from time to time that provide enhanced benefits to select Members.

 

9.13 LIMITATION OF LIABILITY

 

IN NO EVENT WILL MARRIOTT INTERNATIONAL, INC., ITS SUBSIDIARIES AND AFFILIATES,
ITS FRANCHISEES OR LICENSEES, ANY PARTICIPATING PROPERTY, AND EACH OF THEIR
RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS BE LIABLE FOR ANY DIRECT,
INDIRECT, SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF
ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISE OUT OF OR
ARE IN ANY WAY CONNECTED WITH THE LOYALTY PROGRAM, THESE PROGRAM RULES, OR THE
COMPANY’S OPERATION OF THE LOYALTY PROGRAM.

 

9.14 CHOICE OF LAW AND VENUE

 

Any disputes arising out of or related to the Loyalty Program or these Program
Rules will be handled individually without any class action, and will be
governed by, construed and enforced in accordance with the laws of the State of
Maryland, United States, without regard to its conflicts of law rules. The
exclusive jurisdiction for any claim or action arising out of or relating to the
Loyalty Program or the Program Rules may be filed only in the state or federal
courts located in the State of Maryland, United States.

 

9.15 SUBJECT TO LAW

 

Membership in the Loyalty Program and the earning and redeeming of Points are
subject to all applicable local laws and regulations. Membership in the Loyalty
Program, Member benefits, and Awards are offered in good faith; however, they
may not be available if prohibited or restricted by applicable law or regulation
in the United States or Member’s jurisdiction of residence. If any part of these
Loyalty Program Rules is held to be unlawful or unenforceable, that part will be
deemed deleted from these Program Rules in such jurisdiction and the remaining
provisions will remain in force, subject to Sections 1.7.c. and 1.7.d.

 

9.16 ENTIRE AGREEMENT

 

The Loyalty Program Rules, together with any other terms and conditions, rules,
or regulations incorporated herein or referred to herein constitute the entire
agreement between the Company and Members relating to the subject matter hereof,
and supersede any prior understandings or agreements (whether oral or written)
regarding the subject matter, and may not be amended or modified except in
writing or by making such amendments or modifications available on the Loyalty
Program website.

 

 


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PRIVACY PREFERENCE CENTER




 * YOUR PRIVACY


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YOUR PRIVACY

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ADVERTISING COOKIES

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ANALYTICS

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