community.docusign.com
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https://community.docusign.com/esignature-111?utm_campaign=GBL_US_PRD_AWA_2405_CommunityCTA&utm_medium=email&utm_source=postsend
Submission: On November 21 via api from RU — Scanned from DE
Submission: On November 21 via api from RU — Scanned from DE
Form analysis
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Name: forgotPassword — POST /member/forgotPassword
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Text Content
Skip to main content Back to Docusign.com * Get Started * Get Inspiration * * * Get Inspiration * Inspiration Hub * Agreement Insights14 * On-demand8 * Community Spotlights12 * Tips from Docusign32 * What's New at Docusign9 * Discussion * * * Community * Recently Active Topics * Unanswered Questions * What's New * Community Announcements28 * Say Hello12 * IAM Applications * Docusign IAM for Sales5 * Docusign IAM for CX3 * Docusign IAM Core6 * Platform Services * Docusign Maestro138 * Docusign Navigator7 * Docusign App Center11 * Data Verification12 * Docusign Admin236 * Docusign Monitor6 * Core Capabilities * eSignature5048 * CLM254 * Web Forms103 * Identify38 * DocGen36 * Rooms53 * Developer * eSignature API298 * Extension Apps7 * Maestro API6 * Navigator API6 * Web Forms API6 * Authentication25 * Embedded Signing36 * Docusign Connect25 * Go-live24 * SDKs42 * Salesforce/Apex Toolkit24 * Mobile SDKs5 * General69 * Extensions * IDV Premier8 * DocGen for eSignature7 * Notary23 * Payments39 * Mobile43 * Integrations * Salesforce213 * Google11 * Microsoft144 * Workday14 * ServiceNow4 * Other112 * Community FAQ Center * Using the Community8 * FAQs4 * Groups * Events * Ideas * Learn * * * Customer * Developer * * Start a Post * Login Docusign Discover 2024: Explore What's Next in Agreement Technology D 1 month ago * Home * Community * Core Capabilities * eSignature ESIGNATURE Have Docusign eSignature questions? Find answers here! * 5,045 Topics * 15,294 Replies Subscribe When you subscribe we will email you when there is a new topic in this category 5045 Topics Recently Active Most Replies Most views Newest First T tamlernerNewcomer asked in eSignature Signature for INPI - France I need to sign an official document for the INPI here in France but I don’t get the certificated signature option when doing the whole envelope settings. How do I find it? and after that, since there’s a lot of questions around this: does the signature actually work still nowadays? A lot of people are complaining about the INPI rejecting Docusign’s signature certificate. Thank you! 0 51 T 9 minutes ago S SFEWNewcomer asked in eSignature INBOX Why are completed envelopes still sitting in my inbox, should they not get removed to the completed folder ? 0 91 S 22 minutes ago G GregorNewcomer asked in eSignature NEW selections for Authentication since today and repeated authentication für Initials on each page ;-( Dear support,Dear DocuSign community, I am struggling with some new features in DocuSign which I noticed today and for which I need a recommendation or solution: a. in the past I had 3 options for signing an envelope now I have 5 (which one to use is now more complex as I have several partners who accept DocuSign but do not have an account) When I initiated the signage process in the past, I could just put my initials on each page of the doc and sign with the SMS → NOW DocuSign asks on each page for 1) the purpose of the initials and 2) the Authentication (that is wired and exhausting - please help) Thank you very much for your support! 1 131 G 35 minutes ago C Chantemesse ManonNewcomer asked in eSignature e signature hello, is it possible to send a document to be signed by several people in a single envelope? rather than sending it one by one? 0 61 C 1 hour ago S sbarnhartNewcomer asked in eSignature Signers are not receiving the DocuSign email I have been having a lot of clients state that they are not receiving the DocuSign email when I sent them an envelope to sign. The email is not in their Spam folder either. Anyone else had issues with this? 0 40 S 1 hour ago Y yayalaNewcomer asked in eSignature Approval of form-417368 for Rodney Nadal Approval of FORM-417368 for credit on manager training - R Nadal 0 92 Y 2 hours ago M Matthias BlazejakNewcomer asked in eSignature New user can-'t see templates We have around 115 users, which all get templates by group ‘everyone’. Our newest user can’t see any templates. Her account was created as always. We re-created the account already. Has anyone seen this behaviour before? I checked all permissions. Any ideas welcome! Thanks in advance. 0 214 M 2 hours ago T TrujusticeNewcomer asked in eSignature mobile authentication Hello, should a signature drawn by mobile phone have authentication seal around the name. Has anyone ever run into that situation where no authentication no time stamp / signed by seal was around the signature? 0 347 T 2 hours ago J JuanitaLGNewcomer asked in eSignature Custome Fields Hello everyone, I'm having some doubts regarding the use of custom fields and bulk send. I have a user who wants to use bulk send, but in the CSV, they want to add specific data like contract number and company. When editing the template to upload those details, I can't find the field that extracts that data. Do you know how I can pull that information? Thanks, Juana Lopez 0 214 J 2 hours ago R romankiryakovNewcomer asked in eSignature Sending Bulk Envelopes With Unique Documents to Sign Scenario: We have to send specialized offer letters to ~200 new hires. This will be a standard template with customized fields for each hire (e.g. Name, address, etc.). We were thinking of using mail merge in office along with the data in excel to create all of the letters. Question: Can we do this directly in Docusign and create the unique envelops to be signed by each new hire. Alternatively, is there a way to bulk create envelopes and with the proper attached document for each person to save time. Goal: looking to save time by not having to manually create ~200 docusign envelops via template and fill in the fields / upload docs one by one Apologies if this has been answered before. Best, Roman 0 466 R 2 hours ago lvincentNew Voice asked in eSignature How to prevent the automatic loading of a previously created signature ? Hi everyone, When I sign documents, my previously created signature is automatically loaded and reused. However, I would prefer to recreate my signature each time for better customization and control. Currently, the behavior I observe is as follows : Do you know if there’s a setting or configuration in the tool to disable this feature? Thank you for your help! 😊 0 303 3 hours ago A andypNewcomer asked in eSignature New user, paid for license, unable to create support case Just what the title says - new Docusign user (kinda regretting this decision already)…. Was using a trial and upgraded to paid for today. Never got a response from sales when I was in trial mode. Went to open a support case today now that’s I’m paid for - and it says I can’t as my account does not have that privilege. Anyone have any tips here - worst part of this is I was able to open a case when I was a trial user and they told me to talk to sales…. how, as I said, ignored any request. Typing this out I feel stupid for spending the money now... 0 20 A 3 hours ago M Mike BeveridgeNew Voice asked in eSignature Shared access for Reactivated user? Hi Community….hope you’re having a decent week. QQ - I’ve noticed that if had a user (lets call them User 1)….and they had shared access to user 2...if I close then reactivate User 1 - that user still has shared access to user 2?!….seems like a bug as I would have thought when you Close a user - any / all shared access is revoked by design, and would have to be set up again (post reactivation) ? Any help much appreciated. Thanks, Mike 0 92 M 3 hours ago K KeithpSummersNewcomer asked in eSignature specific Character limit I need to set a field for a PIN but it needs to be specifically 6 characters. How do I force a 6 character, numeric limit on a text field? Thanks to anyone that can help! 0 20 K 4 hours ago G gamalghazyNewcomer asked in eSignature Can Customer Sign First before my company signatory I wanted to check if it is possible to have the client Sign first before our Company signatory will sign? 0 111 G 4 hours ago K Kurt OberhausenNewcomer asked in eSignature How to remove "Enter your email to receive a copy" for in person signing? Hello, I am trying to determine how to remove the optional setting for users when they sign in-person to remove the option to enter their email to receive a copy. We have looked into the Resource File and changed the "DocuSign_InPersonSuppressEmailCopy" setting to True, and this seems to have stopped the emails from being sent in these cases. However, we cannot seem to find how to remove the HTML text (see attached). We have tried changing the "DocuSign_HeaderStepGetCopy", "DocuSign_InPersonEmailDesc", and "DocuSign_InPersonEmail" in the resource file to blank without any success. Any advice or input is greatly appreciated! -Kurt Oberhausen 0 80 K 5 hours ago M Mario BrählerNewcomer asked in eSignature Home Screen Normally, the start screen should show Action required, Pending (other), Expires soon, Completed This is not visible on the home screen of a colleague. How can I customize the start screen? Thank you. 0 112 M 6 hours ago S shashankNewcomer asked in eSignature Enforce the recipients to login before signing. I am using developer account, Below is my configuration and yet on opening the e-sign URL, the recipients are not asked to login. Basically any user with access to the URL is able to put their signature. How to configure this correctly ? 0 91 S 6 hours ago C claudio bNewcomer asked in eSignature Impossibile trovare i tuoi certificati buongiorno, ho un Mac con Catalina e ho provato anche con Mac OS Sonoma ma con lo stesso errore quando vado a firmare ho una arubakey che funziona correttamente per accedere ai servizi da browser sia firefox che Chrome, Ho avuto questo errore al firmare con docusign - il link che mi hanno inviato); ho fatto la prova sia con Firefox che con chrome; identico errore: “ Impossibile trovare i tuoi certificati” ho installato il docusign PKI (che risulta installato, poi mi ha fatto installare DocusignPKI.pkg, installato senza errori ma in entrambi i Mac ho lo stesso errore: Impossibile trovare i tuoi certificati mi date conferma che su Mac funziona e i passaggi sono questi? grazie claudio 0 30 C 7 hours ago H HoltinatorNewcomer asked in eSignature Document field question If a user enters their badge number in a field, can we set it up to autofill their name, email, dept number, supervisor, etc.? 0 534 H 9 hours ago T TharunNewcomer asked in eSignature Does DocuSign support interactive PDF forms? Could you clarify if there are any limitations or specific configurations required to ensure seamless integration of such PDFs in DocuSign templates and envelopes? Any guidance or best practices would be greatly appreciated. While uploading a pdf into DocuSign , i would like to ensure all interactive elements retain their functionality within the DocuSign platform 0 90 T 12 hours ago J JonathanKNewcomer asked in eSignature Enveloppe quality not matching source file Hi Everyone, I’ve been testing out DocuSign in trial mode to see whether we can incorporate it into our workflow. However I’m running into issues with the end result when creating an enveloppe. This is the quality of the uploaded pdf into my template: And this is the result I get when I open the final document that has to be signed. As you can see there’s a lot of loss in quality, the same is true for nearly any document (word, pdf) that I upload. Any idea what might be causing this? Obviously I won’t be able to convince our Department Head with such quality so I hope that there’s a way to resolve this issue. 0 60 J 18 hours ago K kmcgowanNewcomer asked in eSignature checkbox In the new template building with dynamic function. I would like to have a checkbox for the sender to check (yes, no, etc). However there is no checkbox for the sender. Only a checkbox for the recipient to use. Thoughts? 0 290 K 18 hours ago V volunteerqueenNewcomer asked in eSignature This Document is now complete I created a powerform to distribute to volunteers via a link so that I dont have to email each individual the same form. However, when I click on the link from a personal email to test the form, it says “this document is now complete” without having any of the fillable fields filled in and submitted. How can I fix this? 0 132 V 19 hours ago N nathanmummertNewcomer asked in eSignature Login Issues i added a user to my account and made them an admin, but every time they login, it's sending me a code to my email to verify rather than his. Can you help? 0 30 N 20 hours ago * 1 * 2 * 3 * 4 * ... * 202 * Page 1 / 202 MOST HELPFUL MEMBERS THIS WEEK * Cristina.Zabeo 5 likes * M Maura.Fahey 4 likes * I Islam.Hassanein 3 likes * matthew.lusher 2 likes * Reuben.Ng 2 likes BADGE WINNERS * sbarnharthas earned the badge 1st Reply Posted * sbarnharthas earned the badge 1st Question Posted * KeithpSummershas earned the badge 1st Question Posted * Chantemesse Manonhas earned the badge 1st Question Posted * Kurt Oberhausenhas earned the badge 1st Question Posted Show All Badges POPULAR TAGS * eSignature * Admin Tools * API * Salesforce * Billing Powered by Gainsight Code of Conduct SIGN UP Already have an account? Login YOU CAN LOGIN OR REGISTER AS EITHER A DOCUSIGN CUSTOMER OR DEVELOPER. 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