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Skip to ContentSkip to Footer Free shipping on all orders above 400 USD$ and Free Returns * New In * Woman * Man * Kids * Stories US / $ en (0) (0) Customer Service * Contact Us * Terms and Conditions * Privacy Policy * Cookie Policy * Cookie Preferences * FAQS * Code of Ethics TERMS AND CONDITIONS Introduction These terms and conditions (together with the information and policies contained in the “Customer Service” pages on the website and any other documents referred in these terms and conditions) (the “Terms and Conditions”) set out the legal terms that apply to your use of the website http://www.moonboot.com (“Website” or “Site”), the purchase of the products marketed by Tecnica Group S.p.A. (company number 78175, VAT number [00195810262]) whose registered office is at Giavera del Montello (Treviso), Via Fante d’Italia, 56 (“Tecnica Group S.p.A.”, we, us and our) via the Website and the services (the “Services”) that are provided by Farfetch Platform Solutions Limited and its affiliates (“Farfetch”) to us, as detailed below in the section headed “Operation of Website and Services and Product”. Your use of the Website, including the purchase of any of the products offered by us on the Site (“Products”) is subject to these Terms and Conditions and, by using the Website, you agree to be bound by them. You should print a copy of these Terms and Conditions for future reference. Use of your personal information submitted to or via the Site is governed by our Privacy and Cookies Policy. We reserve the right to change these Terms and Conditions from time to time by changing them on the Site, without prior notice. Access to the Site It is your responsibility to ensure your equipment (computer, laptop, netbook, tablet or other mobile device) meets all the necessary technical specifications to enable you to access and use the Site and is compatible with the Site. We reserve the right, from time to time, to restrict access to certain features, parts or content of the Site, or the entire Site, without notice, to users of the Website, including those who have registered with us. You must ensure that any registration details you provide are accurate. If you choose, or you are provided with, a log-on ID (such as a username and password or other identifier) as part of our security procedures, you agree to treat such information as confidential and agree not to share it with anyone else. You are responsible for all activities that occur under your log-on ID and must notify us immediately of any unauthorized use or other security breach of which you become aware. We reserve the right to disable any log-on ID, at any time, if we believe that you have failed to comply with any of the provisions of these Terms and Conditions, if we believe any details you provide for the purposes of registering as a user of the Website are false, or for any other reason in our discretion. The Website is generally not intended for persons under the age of eighteen (18) years (or age of majority of the individual’s relevant jurisdiction). If you are under this age, please do not register for the Website. If we learn that you are under eighteen (18) years of age or any other majority age in your jurisdiction (or fraudulently misrepresented your age during the registration process), we will cancel your registration. Operation of Website and Services and Product Operation of Website and delivery of Services The Website is owned by Tecnica Group S.p.A., which sells its products through the Website. We have subcontracted the operation of certain aspects of the Website to Farfetch. Farfetch provides and/or procures certain services on behalf of Tecnica Group S.p.A. to enable the operation of the Website and for you to search through the Website and purchase products from us. Such Services include, but are not limited to, payment processing, customer service, hosting, and delivery logistics. Accordingly, we may delegate any or all of our obligations and rights under these Terms and Conditions to Farfetch, provided, however, that in no event will a Consumer (as defined below) be deemed to have acquired a Product through the Website from Farfetch. The specific Farfetch entity procuring such payment processing services will depend on your location. Farfetch UK Limited will procure the payment processing services. Farfetch UK Limited is a company registered in England and Wales and its registered office is at The Bower, 211 Old Street, London EC1V 9NR United Kingdom. Its registered company number is 06400760 and its VAT number is GB 204 0769 35. Please note that the delivery logistics service is being provided by Farfetch to you, the customer, and as such you are entering into a contract for delivery services provided by Farfetch. Farfetch may charge you for these services and such charge will be displayed prior to checkout and your purchase of the products. We are not responsible for the accuracy of such displayed information or the accurate processing of the charge by Farfetch. Products The Products featured on the Website are owned and sold by Tecnica Group S.p.A. We strive to provide accurate and complete Product descriptions on the Website. However, we cannot guarantee that descriptions are fully accurate, complete, reliable or error-free. The images of the Products on the Website are for illustrative purposes only. Although we attempt to display the colours and other features accurately, we cannot guarantee that your computer’s display of the colours accurately reflects the colour and other features of the Products. Tecnica Group S.p.A. offers the Products through the Website solely to retail customers, who, with regard to the purchase of Products, act for purposes unrelated to any business, commercial, professional or craft activities interests (“Consumers”). By using the Website, you agree that you will not use the Products for any commercial, business or re-sale purposes. Tecnica Group S.p.A. reserves the right not to fulfil orders made by entities or individuals who are not Consumers. Neither Tecnica Group S.p.A. nor Farfetch has any liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. We reserve all rights against entities and individuals who use the Website for the prohibited purposes set forth above. Ordering and availability Products may be ordered through the Website by clicking on the items you wish to purchase and then following the prompts that will appear on-screen. You may check and correct any input errors in your order up until the point at which you submit your order to us by clicking the “Pay Now” button on the checkout page. To place an order, you must (i) be a person of legal age (the age of majority in your jurisdiction) and legally competent to enter into transactions: (ii) provide a valid email address to which required information, as specified in these Terms and Conditions, will be sent; and (iii) provide other information as reasonably requested by us to process the order. After placing an order, we will send an email to the valid email address that you provide to us prior to checkout. Such email will acknowledge that we have received your order and provide you with an order reference number. Such acknowledgment is not an acceptance of your order. We are not obliged to accept your order and may, at our discretion, decline to accept any order. You do, however, acknowledge that by clicking on the “Pay Now” button, you enter into an obligation to pay for the Product(s) subject to our acceptance. Once we have decided to accept your order, we will confirm such acceptance to you by sending you an email to the email address that you provided to us prior to checkout. Such email will contain a reference to these Terms and Conditions, the order number, the shipping and billing data, the list of ordered Products with their essential characteristics and the total price, including delivery charges and that confirms that the Product has been despatched (“Despatch Confirmation”). The Despatch Confirmation will relate only to the Product(s) referenced therein. Its terms will not apply to any future orders you may place on the Website and acceptance of one order does not obligate us to accept any other order you may place. Notwithstanding the foregoing, Customized Products may have a long lead in time before shipping, but payment will be taken at the time of or shortly after you submit your order and in advance of shipping. Pre-orders By selecting to pre-order a Product you will be placed on a priority waiting list. Payment for pre-orders is taken at the time of the pre-order and will be subject to our usual checks for fraud and other abnormalities. All pre-order Products have an estimated shipping date, which is an estimation of the date that the Products will ship out from the warehouse. In the event of a delay to the estimated shipping date, or cancellation of the pre-order by us, you shall be entitled to a full refund. We shall have no additional liability to you respect to such delay or cancellation. Where an order includes both available and pre-ordered Products, the available Products will be shipped on our normal timeframe. Once you have received your pre-order Product, our standard return policy shall apply to the pre-order Product without regard to the date on which any other products were received by you. Delivery Your order will be delivered on the delivery date set out in the Despatch Confirmation or, if no delivery date is specified, then within 30 (thirty) calendar days after the date of the Despatch Confirmation, unless there are exceptional circumstances. Your order will be shipped to the delivery address you specify when placing your order. We deliver the Products to many countries throughout the world. However, if your delivery address is geographically remote (e.g., on outlying islands or other isolated locations), it is possible that our third party delivery service providers may be unable to deliver your order to you. If that is the case, we will seek to notify you before we accept your order. We reserve the right not to deliver to any country that is subject to export control laws or sanctions. Orders cannot be delivered to PO Box, APO or similar addresses. Products comprised within the same order will be shipped to a single address specified by you. Deliveries are made by a third party service provider and typically take place on Monday to Saturday, excluding bank and public holidays, usually within the hours of 8 am and 5 pm. It is not possible to specify a precise date and time at which a delivery will take place. Please note that the courier may require a signature to complete a delivery. Our third party service provider may deliver Products into the hands of a third party on your behalf at the stipulated delivery address or a neighbouring address. Such delivery constitutes delivery of the Product under these Terms and Conditions. If you order Product(s) for international delivery, they may be opened and inspected by customs authorities and may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. In the event that you return an item, the import duties will be refunded if they were originally included in the purchase price. If they were not included then you will responsible for reclaiming duty directly from your local customs office. Please also note that you must comply with all applicable laws and regulations of the country for which the Product(s) are destined. We will not be liable for any breach by you of any such laws. Risk and ownership The Product(s) ordered will be at your risk from the time of delivery or collection (as the case may be). Ownership of the Product(s) ordered will also pass to you on delivery or collection (as the case may be), provided full payment of all sums due in respect of the Product(s), including any delivery charges, has been received. In certain circumstances, our delivery partner may provide you with optional services when delivering your order, such as: (a) signature release: opting out of the requirement to provide a signature on delivery; (b) leave with neighbor, reception or security: re-directing the delivery to a neighbor, reception or security; (c) reschedule a new delivery date: selecting a delivery date that best suits you; and/or (d) re-directing to a collection point: collecting your order from a collection point nearby. By selecting any of these services, including through any default preferences you may have selected with our delivery partner separately, you acknowledge and agree that Tecnica Group S.p.A. and Farfetch shall bear no responsibility or liability for any loss or damage that may result from the selection of such optional services. Price and payment The price of Products is as quoted on the Site from time to time. Prices quoted include VAT but exclude delivery costs, which will be automatically added (at the cost shown) to the total amount due when you view the items in your shopping basket and have selected your preferred delivery method. Prices and delivery costs are subject to change, without notice, at any time, provided, however, that changes will not affect orders which we have already confirmed to you via a Despatch Confirmation. The price of the Products will be as indicated on our Website at all times, except in the case of obvious error (e.g., a price materially below the normal price for the Product without an accompanying indication that the product has been discounted). Although we make every effort to ensure that all prices listed on the Website are correct, the Site contains a large number of Products and it is possible that some of the Products listed on the Site may be incorrectly priced. We will normally verify prices as part of our despatch procedures so that, where a Product’s correct price is less than our stated price, we will charge you the lower amount. If a Product’s correct price is higher than the price stated on the Site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection. We are not obligated to provide you the Product(s) at an incorrect lower price (even if we have sent you the Despatch Confirmation) if the error in the price is obvious. Payment for all orders must be made by credit or debit card on the checkout page. We accept payment by most major credit and debit cards. The ability to use a particular issuer’s credit or debit card is subject to change without notice. You should be aware that online payment transactions are subject to validation checks by your card issuer and we are not responsible if your card issuer declines to authorize payment for any reason. We also carry out a standard pre-authorisation check on your payment card, and Products will not be dispatched until this pre-authorisation check has been completed. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We are not responsible for such fees. From time to time we may run promotions wherein we issue discount codes. These can be used in part-payment of the price of Product(s) ordered online, subject to the terms and conditions under which they were issued (as indicated in our relevant promotional materials that accompanied the delivery of the code). Discount codes can only be used once, only during the period of validity stated, and only with respect to the named Product(s), if any. Discount codes cannot be redeemed for cash and are non-negotiable. Returns policy Returned Products must conform to our return policy below (hereinafter the “Return Policy”). If you wish to return Product(s) pursuant to our Returns Policy, you must return them in the same condition in which you receive them (except to the extent reasonably necessary to examine them). Specifically: * Products should be returned unworn (other than to try them on), unwashed, undamaged and unused with their original tags; * footwear and accessories should be returned in the original boxes provided and inside a protective shipping box; * if the Product comes with a security tag, this must not be removed; If you fail to comply with the above obligations (including the conditions of return), we may deduct from the refund an amount to reflect the diminished value of the Product(s) up to the full price of the Product(s) or we may refuse the return entirely, in our discretion. Notwithstanding the foregoing, you may not return Products that have been personalized or made to your own bespoke specifications unless such Products were damaged or faulty when delivered to you (see Returns and refunds for customized Products below for more information). Returns and refunds for customized Products Due to the nature of personalized Products, returns, changes or cancellations of such Products are at our discretion. In exercising this discretion, we will take into account the level of customization and personalization and also reserve the right to offer a store credit rather than a monetary refund. If store credit is offered, it will be valid for 6 (six) months from the date of issue, unless otherwise stipulated when offered. Returns Process We recommend that you return Products in their original packaging to ensure the necessary protection when in transit. Instructions for the return of the Product(s) will be included with the delivery package. You may return a Product for any reason within 14 (fourteen) calendar days following the date of delivery of the Product, or, if the items that made up your order were delivered separately, within 14 (fourteen) calendar days following the day on which the last of these items was delivered. To return a Product, you must clearly inform us either: * by email at customerservice@moonboot.com or by telephone on +1 845-393-2668 giving us your name, address and order reference; or * by completing and returning the cancellation form and sending it to the address set out in the form. If you return a Product or Products, you must return the Product(s) within 14 (fourteen) calendar days after the day on which you notify us of the return and comply with this the Return Policy. We will check the packaging and conditions of each Product returned. We reserve the right to reject the return of such Products that are damaged, deteriorated, stained or appear to be in a condition that clearly shows that they have been used for purposes other than for those verifications by you reasonably necessary to examine the Products. In the event the return is rejected, we will notify you and, consequently not proceed to credit the amount paid by for the returned Product(s). If we determine that all requirements for a return have been met, you will receive an email confirming acceptance of the return and the refund procedure will be activated. We will process the refund due to you as soon as possible and, in any case within 14 (fourteen) calendar days of sending the confirmation email. We will refund the price of the Product(s) in full (subject to any deduction we are entitled to make due to your use of or damage to the Product(s)), but in no event will the cost of delivery be refunded. Products can be returned by mail or courier. In the event that you use a different courier from the one suggested and specified in the pre-printed form in the box in which the applicable Product was delivered, you must pay all direct costs incurred in returning the Product(s). Under no circumstances will we accept returns sent with unpaid postage. We are not responsible for any loss, delay, including those related to shipping the returned Product(s) to the wrong address. Likewise, you will be responsible for demonstrating that the Products were returned to us pursuant to the terms of these Terms and Conditions. We therefore recommend you send any returned Product(s) to us via a system that certifies delivery. For the purposes of complying with the returns period, the Products will be considered to have been sent at the time they are delivered to the post office or courier. In the event of returning Products by post or courier, Products must be delivered to the following address: Via Fante d’Italia 56; Giavera del Montello (TV), Italy. We will refund any money received from you using the same method originally used by you to pay for your purchase, unless mutually agreed otherwise. Free Returns Pick Up We offer a free collection service to all customers for Product(s) you wish to return that are eligible to be returned under the Returns Policy. As indicated above, you have 14 (fourteen) calendar days from receiving your order to return the Product to us. We strongly recommend that you book your free collection within 7 (seven) calendar days of receiving your order to ensure that it is delivered to us within the timeframe provided under the Return Policy. Notwithstanding the foregoing, we can only collect returns from the same country to which the applicable Product was delivered. To book a free collection: 1. Sign in to the Site and go to My Account; 2. Under ‘Orders’ click on the ‘Book a return collection’ link next to the order you want to return; and 3. Select the Products you would like to return and follow the steps to schedule a pick-up time and address. We send an e-mail to you at the email address on file with your Returns Merchandise Authorisation (RMA) number, confirmation of your collection time and address, a booking reference number and returns documents. Print out the Air Waybill (AWB) and attach it securely to the outside of the parcel. There will also be a copy to give to the courier. Please save a copy of the AWB for your records. You can use this to track your return shipment. If you have been provided with a returns invoice for customs, please enclose one inside the package and attach a signed copy on the outside with the AWB. Do not seal your package until the party collecting the package has checked the contents. Faulty Products All Products sold on the Website are covered by a 2 (two) year warranty of merchantability, without prejudice to any mandatory rule of law, if and where applicable, which provides for a longer warranty of merchantability. Tecnica Group S.p.A. is liable to you in respect of any defect in the Products existing at the time of delivery, which manifests within two years of the delivery date and breached the warranty of merchantability. In order to benefit from the above warranty, you must report the relevant defect to Tecnica Group S.p.A. within two months from discovery, failing which the complaint will be invalid. If you believe a Product was delivered damaged or faulty, you should inform us as soon as possible, preferably in writing, giving your name, address and order reference and specifying the nature of the defect. In the event of problems with the packaging, you must notify the courier service as soon as you receive the order. If any Product you order is damaged or faulty when delivered to you, you have the right to the free repair or replacement of the Product, at your discretion, unless the requested remedy is impracticable or excessively onerous compared to the other solution. The Product will be repaired or replaced as soon as possible and, in any case, within a reasonable period of time. If the repair or replacement of the Product is impracticable or excessively onerous or the repair or replacement does not take place within a reasonable period of time, you will become entitled to an appropriate reduction in the price or to a refund of the Product. In the event of a return, the amounts paid for Products returned due to flaws or defects will be reimbursed in full, including any delivery charges paid to send the Product to you and the costs to you to return it to us, subject to the limitations set forth above. The refund will be made using the same method as that of payment. Purchase limits You cannot place orders in excess of €3,000 nor containing over 30 items within 15 (fifteen) calendar days through the Website. If you are interested in making purchases in excess of that amount or quantity, please contact our customer support service via our contact form. Product information We seek to depict Products as accurately as possible through the photographs and other images featured on the Site. However, the detailing (such as color, pattern and texture, etc.) you see on-screen will depend on your monitor and other factors and, as such, may not exactly reflect the actual detailing of a Product when you receive it. Any information on the Site regarding sizing of Products is included as a guide only. If you are in any doubt as to the size of any Product you require, we recommend that you contact us prior to placing an order (see Contacting us). What you are allowed to do As indicated above, you may only use the Site for non-commercial use and only in accordance with these Terms and Conditions. You may retrieve and display content from the Site on a computer screen, print and copy individual pages and, subject to the following provision, store such pages in electronic form. Additional terms may also apply to certain features, parts or content of the Site and, where they apply, will be displayed on-screen or accessible via a link. What you are not allowed to do Except to the extent expressly set out in these Terms and Conditions, you are not allowed to: * ‘scrape’ content or store content of the Site on a server or other storage device connected to a network or create an electronic database by systematically downloading and storing all of the content of the Site; * remove or change any content of the Site or attempt to circumvent security or interfere with the proper working of the Site or the servers on which it is hosted; * violate the intellectual property rights of Tecnica Group S.p.A. or others; * take actions which could put the integrity of our information technology systems or the information and privacy of our customers or potential customers at risk; or * create links to the Site from any other website, without our prior written consent. We reserve the right to block electronic links that redirect to the Website without previous and express authorization of Tecnica Group S.p.A. You must only use the Site and anything available from the Site for lawful purposes (complying with all applicable laws and regulations), in a responsible manner, and not in a way that might damage our name or reputation or that of any of our affiliates. All rights granted to you under these Terms and Conditions will terminate immediately in the event that you are in breach of any of them. Intellectual property rights You acknowledge and accept that Tecnica Group S.p.A. is the exclusive owner of the trademark “Moonboot” (hereinafter the “Trademark”) as well as all other intellectual and/or industrial interests, rights and titles of any kind, now or hereafter owned by Tecnica Group S.p.A., registered and not registered, whether or not copyrightable or patentable, including, without limitation, the Trademark as well as any confidential information, business secrets, inventions, patents, utility models, trademarks of any type, copyrights, designs, packages, labels, concepts, shapes, patterns, drawings, models, samples, sketches, drafts, creations, moods, trade names, brands and distinctive signs (including distinctive logos, decorations and materials in which those elements are represented), trade dress, prints, advertising and other promotional materials, computer software and related rights, Internet domains and/or accounts, industrial projects, plans, results of studies, processes, schemes, technologies, formulas, performance data, flowcharts, instructions, manuals, registers and procedures, as well as any other intellectual or industrial property rights, which are related to, arising from, inherent to, and/or used in conjunction with any of the Trademark, the Products and/or Tecnica Group S.p.A. in general, and/or that Tecnica Group S.p.A. however holds and/or uses in its businesses (hereinafter the “IP Rights”), as well as any update, modification, development, implementation, consolidation, registration, renewal, extension, rights to claim priority and/or file of any of the IP Rights referred to hereinabove. All intellectual property rights in any content of the Site (including text, graphics, photographs and other images, videos, sound, trademarks and logos) are owned by Farfetch, by Tecnica Group S.p.A. or their respective licensors. Except as expressly set out here, nothing in these Terms and Conditions gives you any rights in respect of any IP Rights and/or any further intellectual property owned by us or our licensors and you acknowledge that you do not acquire any ownership rights by downloading content from the Site. In the event you print off, copy or store pages from the Site (only as permitted by these Terms and Conditions), you must ensure that any copyright, trademark or other intellectual property right notices contained in the original content are reproduced. Any alteration to the content or structure of the Website by you is strictly prohibited. Tecnica Group S.p.A. reserves the right to take any pertinent legal actions against users who violate or infringe the intellectual and/or industrial property rights. Content We may change the format and content of the Site from time to time. You agree that your use of the Site is on an ‘as is’ and ‘as available’ basis and at your sole risk. Whilst we try to make sure that all information contained on the Site (other than any user-generated content) is correct, it may be incomplete or inaccurate and you should not place undue reliance on it. You should check with us or the relevant information source before acting on any such information. We provide no representation or warranty as to the accuracy, completeness, currency, correctness, reliability, integrity, quality, fitness for purpose or originality of any content of the Site and, to the fullest extent permitted by law, all implied warranties, conditions or other terms of any kind are hereby excluded and we accept no liability for any loss or damage of any kind incurred as a result of you or anyone else using the Site or relying on any of its content. We do not warrant that your use of the Website, or the operation or function of the Website, will be uninterrupted or free of errors or defects. We cannot and do not guarantee that any content of the Site will be free from viruses and/or other code that may have contaminating or destructive elements. It is your responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) to satisfy your particular requirements as to the safety and reliability of content. External links The Site may, from time to time, include links to external sites, which may include links to third party offers and promotions. The fact that we include links to such external sites does not imply any endorsement of or association with their operators or promoters. We are not responsible for the content of these sites or for anything provided by them and do not guarantee that they will be continuously available. Our liability Our liability as a result or in connection with the use of the Website will be limited to the value of the relevant Products, if any, purchased by you through the Website. In no event shall we be liable to you for financial losses or losses of goodwill or reputation suffered or incurred by you as a result or in connection with your use of the Website or purchase of our Products. Tecnica Group S.p.A. is not responsible for the non-fulfilment of its contractual obligations, for delays and / or for the violation of these Terms and Conditions, nor is it required to compensate the damages when and to the extent that such failure, delay or violation is caused or arising from force majeure events (such as, by way of example but not limited to, floods, fires, earthquakes, explosions, governmental actions, war, invasion or hostility - whether the war is declared or not - threats or terrorist acts, riots or other civil unrest, national emergency, revolution, insurrection, epidemic, lock-out, strikes or other labour disputes - which concern or not our workforce, or restrictions or delays affecting the carriers or incapacity or delay in obtaining supplies of adequate materials, material degradation, telecommunications interruptions or power outages), that is to say from events independent of their will that overstep the limits of predictability and control reasonably attributable to Tecnica Group S.p.A., including commercial sanctions or restrictions. General You may not transfer or assign any or all of your rights or obligations under any order of Products or use of the Website. All notices given by you to us must be given in writing to the address set out at the end of these Terms and Conditions. We may give notice to you at either the email or postal address you provide to us when placing an order or registering to use the Website. Our failure to enforce any of our rights under these Terms and Conditions or applicable law does not constitute a waiver of that right. If any provision of these Terms and Conditions is found to be unenforceable, all other provisions shall remain unaffected, unless the unenforceability of the provision would deprive any party of the economic benefit intended to be conferred by these Terms and Conditions. These Terms and Conditions may not be modified except with our express written consent. These Terms and Conditions and any document expressly referred to in them represent the entire agreement between you and us in relation to the subject matter of any order of Products. These Terms and Conditions will be construed and enforced in accordance with, and the rights of the parties shall be governed by, the law of the State of New York excluding choice-of-law principles of the law of such jurisdiction that would require the application of the laws of a jurisdiction other than the State of New York. Alternative dispute resolution. You agree that any dispute arising from these Terms and Conditions or the purchase of a Product subject to these Terms and Conditions will be subject to binding alternative dispute resolution conducted in Milan, Italy. Contacting us Please submit any questions you have about these Terms and Conditions or an order you have placed or ordering in general by email to at customerservice@moonboot.com, by telephone on +1 845-393-2668 between the hours of 9am to 6pm, Monday to Friday EST time or write to us at: Cancellation Form To Tecnica Group S.p.A. Via Fante d’Italia 56, 31040 Giavera del Montello (TV), Italy at customerservice@moonboot.com I/We* hereby give notice that I/we* cancel my/our* contract of sale of the following goods* / for the supply of the following service*: …………………………………………………………………. …………………………………………………………………. …………………………………………………………………. Ordered on* / received on*: ………………………………... Names of consumer(s): ……………………………………. Address of consumer(s): ………………………………….. …………………………………………………………………. …………………………………………………………………. Signature of consumer(s) (only if this form is notified on paper): ………………………………… Date: ………………………………… *Delete as appropriate Customer Service * Contact Us * Customer Service * Terms & Conditions * Privacy Policy * Cookie Policy * Cookie Preferences * Return your order * Track your order * Care Instructions * Faqs * Code of Ethics * Whistleblowing Discover Moon Boot * About Follow us * Facebook * Instagram * Pinterest * TikTok * Weibo * Wechat Country / Currency: United States / $ Change MOON BOOT IS A DIVISION OF TECNICA GROUP S.P.A. Company subordinate to the management and coordination of Prime Holding S.p.A. Based in Giavera del Montello (TV) - Via Fante d’Italia n. 56 | Share Capital € 38.533.835,00 fully paid up | Company registered under no. 78175 R.E.A. of Treviso. Business Register and Tax Code 00195810262 Want to hear more from us? Sign up to our newsletter: you will be the first to know about our releases, special promotions and more! 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