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UNIFY YOUR FRONT-OFFICE TEAMS, TOOLS AND TOUCHPOINTS WITH A UNIFIED CUSTOMER
EXPERIENCE MANAGEMENT PLATFORM

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9 out of the 10 most valuable brands trust Sprinklr



Unlock up to 40% higher productivity with the most advanced AI in the market

Sprinklr is the fastest way to get the best AI tools to your customer-facing
teams. Speed up time to insights, drive faster content creation and power
smarter customer engagement across marketing and customer service.

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EQUIP YOUR CUSTOMER-FACING TEAMS TO DELIVER REAL CX IMPACT

Eliminate the chaos of using multiple tools to understand and engage your
customers. Give your teams the context and collaboration they need to drive
consistent customer experiences — on one unified platform.
Sprinklr for Marketing Teams

Unify your consumer research, social media and content marketing teams. Get
real-time market insights, mitigate crises, save content costs, and boost social
engagement.

EXPLORE SOLUTIONS
Sprinklr for Customer Service Teams

Unify your contact center teams across social, digital and voice. Gain
actionable contact center insights, enhance workforce engagement and deliver
exceptional CX.

Explore Solutions
Sprinklr for Marketing Teams

Unify your consumer research, social media and content marketing teams. Get
real-time market insights, mitigate crises, save content costs, and boost social
engagement.

EXPLORE SOLUTIONS
Sprinklr for Customer Service Teams

Unify your contact center teams across social, digital and voice. Gain
actionable contact center insights, enhance workforce engagement and deliver
exceptional CX.

Explore Solutions
Book A Demo


FOUR AI-POWERED PRODUCT SUITES. ONE UNIFIED PLATFORM.

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SPRINKLR SERVICE



Empower your customer service teams to deliver consistently delightful
experiences across every touchpoint.

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SPRINKLR SOCIAL



Reach, engage, and listen to customers across 30+ digital and social channels to
maximize engagement and drive revenue.

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SPRINKLR INSIGHTS



Uncover real-time consumer, product, and market insights to build great
products, drive brand loyalty and deliver great customer experiences.

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SPRINKLR MARKETING



Orchestrate on-brand global marketing campaigns across social, digital and
traditional channels to drive higher marketing ROI.

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Why the most iconic brands chose Sprinklr.



How Manolo’s team engages with their global customers effectively

“…connecting different aspects from social listening to customer service metrics
and creative performance on one platform.”

50%

Increase in marketing asset re-use

Manolo Winkler

Head of Global Social Media

Read Full Story

How Aalishaan’s team scaled their omnichannel customer service

“The shift to digital is inevitable. Consumers do everything on their mobile
phones… We think omnichannel CX, coupled with AI and analytics, is the only way
forward.”

10x

YoY increase in social care interactions

Aalishaan Zaidi

Global Head of Personal Banking

Read Full Story

How John’s team manages and publishes branded content globally

“...engage with and serve our global customers, at scale, so that we have a
singular brand voice…”

John Marston

Global Head of Social Media Care, External Tools and Systems Administration

Read Full Story

How Ferencz unified insights across 460 stores in 62 markets

“IKEA is a huge ecosystem, lots of things are happening in lots of places,
constantly. And I wanted to connect all the dots and feed those insights back to
our teams..."

10x

YoY increase in social care interactions

Ferencz Thuroczy

Global Director of Social Media

Read Full Story

How Annika’s team brought efficiencies in advertising workflow

“...we didn’t have a platform that combines the process, creates automated
reports, automatically boosts postings. Prior to Sprinklr, we did this all
manually...”

34

workdays saved with automation

Annika Laurien

Senior Digital Media Manager

Read Full Story

How Manolo’s team engages with their global customers effectively

“…connecting different aspects from social listening to customer service metrics
and creative performance on one platform.”

50%

Increase in marketing asset re-use

Manolo Winkler

Head of Global Social Media

Read Full Story

How Aalishaan’s team scaled their omnichannel customer service

“The shift to digital is inevitable. Consumers do everything on their mobile
phones… We think omnichannel CX, coupled with AI and analytics, is the only way
forward.”

10x

YoY increase in social care interactions

Aalishaan Zaidi

Global Head of Personal Banking

Read Full Story
View All Customer Stories


WHY WE’RE DIFFERENT

01


UNIFIED PLATFORM

A unified workspace for front-office teams, providing a true omnichannel
customer experience engine with centralized governance across various markets
and business units.

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02


NEXT-GEN AI

Customized AI models, augmented by generative AI and enriched by five years of
annotation, optimization, and feedback built on the back of customer experience
data.

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03


ENTERPRISE-GRADE

A proven track record of success with the world’s largest enterprises powered by
rapid innovation, extensive customizability and seamless integrations with
third-party tools and systems.

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SEE WHAT ANALYSTS AND YOUR PEERS ARE SAYING

LEADER

The Forrester Wave™

Sales Social Engagement Solutions, Q1 2021

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AWARD

G2 Summer’ 23 rankings

Sprinklr Service named Contact-Center leader by G2!

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AWARD

TrustRadius Top Rated Awards

Sprinklr Insights is Top Rated on TrustRadius

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CHALLENGER

2023 Gartner® Magic Quadrant

Enterprise Conversational AI Platforms

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LEADER

The Forrester Wave™

Social Suites, Q3 2021

Explore

A LEADER

Gartner® Magic Quadrant™

Content Marketing Platforms, 2023

Explore

LEADER

The Forrester Wave™

Sales Social Engagement Solutions, Q1 2021

Explore

AWARD

G2 Summer’ 23 rankings

Sprinklr Service named Contact-Center leader by G2!

Explore

AWARD

TrustRadius Top Rated Awards

Sprinklr Insights is Top Rated on TrustRadius

Explore

CHALLENGER

2023 Gartner® Magic Quadrant

Enterprise Conversational AI Platforms

Explore

LEADER

The Forrester Wave™

Social Suites, Q3 2021

Explore

A LEADER

Gartner® Magic Quadrant™

Content Marketing Platforms, 2023

Explore


Ready to deliver happier customer experiences?

Contact us today for a personalized business proposal.

Talk to an Expert


How can we help you?

Contact Us


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Resources



Products

 * Sprinklr Service
 * Sprinklr Insights
 * Sprinklr Marketing
 * Sprinklr Social
 * Unified CXM Platform

Solutions

Industries

 * CPG
 * Financial Services
 * Retail
 * Technology
 * Telecommunication
 * Travel & Hospitality

Teams

 * Marketing
 * Customer Service

Company

 * Our Story
 * Newsroom
 * Partners
 * Careers
 * Culture & Talent
 * Investor Relations
 * Security & Privacy
 * Customer Stories

Support

 * Developer Portal
 * Integrations
 * Help Center
 * Contact Us

Resources

 * Analyst Reports
 * Product Demos
 * Podcasts
 * Blog
 * Guides
 * eBooks
 * Events & Webinars
 * Masterclass
 * Services
 * Training

Social Media Topics

 * Social Listening Guide
 * Social Media Monitoring
 * Social Media Management

Customer Service Topics

 * CCaaS Guide
 * Customer Service
 * Contact Center AI (CCAI)

Products

 * Sprinklr Service
 * Sprinklr Insights
 * Sprinklr Marketing
 * Sprinklr Social
 * Unified CXM Platform

Solutions

Industries

 * CPG
 * Financial Services
 * Retail
 * Technology
 * Telecommunication
 * Travel & Hospitality

Teams

 * Marketing
 * Customer Service

Company

 * Our Story
 * Newsroom
 * Partners
 * Careers
 * Culture & Talent
 * Investor Relations
 * Security & Privacy
 * Customer Stories

Support

 * Developer Portal
 * Integrations
 * Help Center
 * Contact Us

Resources

 * Analyst Reports
 * Product Demos
 * Podcasts
 * Blog
 * Guides
 * eBooks
 * Events & Webinars
 * Masterclass
 * Services
 * Training

Social Media Topics

 * Social Listening Guide
 * Social Media Monitoring
 * Social Media Management

Customer Service Topics

 * CCaaS Guide
 * Customer Service
 * Contact Center AI (CCAI)

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