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09:55:01
Lar

JOGO QUENTE

PG-SLOTS

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Português
PT
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Customer Services

Internal Message

Help Center


TELEGRAM

version: 1.0.9
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Caros jogadores, olá, sejam bem-vindos à nossa plataforma de jogos. Somos a
plataforma de cassino online mais estável, confiável e honesta do mundo. Sua
felicidade é nosso maior objetivo de serviço.
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Jogo Responsável


Bem-vindo ao 1bm-win.games

- o premiado provedor de jogos online.

Fundada em 2012, a 1bm-win.games desenvolveu rapidamente sua marca e reputação
como líder do mercado global em jogos online. A marca foi fundada nos princípios
fundamentais de confiança e credibilidade, que ainda hoje definem o espírito das
atividades da empresa. sempre esteve claramente comprometido em enriquecer sua
experiência de jogo. 1bm-win.games orgulhosamente oferece uma ampla variedade de
marcas de jogos online, cada uma oferecendo sua própria gama de jogos,
oportunidades, prêmios e muito mais.

Isso é legal?

Operamos nosso cassino sob uma licença de jogo filipina emitida pela PAGCOR.
PAGCOR é um órgão regulador independente que garante que os casinos sigam as
práticas e regulamentos que se aplicam aos casinos online.

Isso significa que seguimos as práticas mais rigorosas no que diz respeito à
proteção dos jogadores e ao jogo responsável, e que nossos jogadores são
protegidos pela lei

É seguro?

Sim! Dispomos de uma equipa técnica de acompanhamento 24 horas por dia, 7 dias
por semana, durante todo o ano. Aderimos aos mais altos padrões de segurança e
os implementamos em todas as áreas de nossas atividades. Garantimos sempre a
segurança e integridade das suas informações pessoais utilizando os principais
procedimentos e protocolos neste domínio.

Termos e Condições Padrão


1. Introduction

1.1. By using, visiting and/or accessing any part of the 1bm-win.games and or
any sub-domain, website or mobile application that we own or operate (the
“Website”) and/or registering an account on the Website you agree to be bound by
these Terms and Conditions, our Privacy Policy, our Cookies Policy and any other
rules applicable to our betting or gaming products available on the Website
(together the "Terms"), and are deemed to have accepted and understood all the
Terms.

1.2. You should read the Terms carefully, if you do not agree with them and/or
cannot accept them, please do not use, visit or access the Website.

1.3. These Terms may be changed by us from time to time for any reason
(including compliance with applicable legislation or requirements of
regulators). Current version of the Terms will be available on the Website. If
you continue to use the Website after such changes come into effect you are
deemed to have accepted such changes to the Terms.

1.4. 1bm-win.games is operated by UG GAME., a company registered under the laws
of Curacao under registration number 162404.

1.5. Reference to “you”, “your”, “customer”, “user” or “player” shall mean any
person using the Website or any services available thereon and/or any registered
customer of the Website.

1.6. Reference to “games” shall mean Casino, Live Casino, Sportsbook, cards, and
other games as may from time to time become available on the Website. UG GAME
reserves the right to add and remove Games from the Website at its own
discretion.

2. Your Account

2.1. Legal requirements

2.1.1. Reference to the “Account” shall mean an account registered by you on the
Website after accepting and agreeing to these Terms. By registering an Account
you declare that you are over 18 years of age or of a higher minimum legal age
as stipulated in the jurisdiction of your residence under the laws applicable to
you. It is your sole responsibility to know whether the services available on
the Website are legal in the country of your residence. Persons who are under
age of 18 years are not allowed to use the Website and/or any services available
on it.

2.1.2. You are not allowed to register on the Website and use our services if
you are a resident of Aruba, Australia, Bonaire, Curacao, France, Iran, Iraq,
Netherlands, Saba, Spain, St Maarten, Statia, U.S.A or the U.S.A dependencies,
United Kingdom. We reserve the right to refuse customers from any other
countries over and above the aforementioned jurisdictions at our own discretion.

2.2. Registration of Account

2.2.1. In order to place bets, play games and deposit money you need to register
the Account on the Website.

2.2.2. To register the Account, you must provide complete and up-to-date
information including a mobile number, e-mail address, username, password and
other mandatory information requested on the registration form.

2.2.3. By registering the Account on the Website you agree to specify your legal
name. We may take action to check the accuracy of the information you provide.
You’re not allowed to change this data, but there are cases in which you can
individually request for changing of data by contacting Website customer
support, such as an honest mistake etc.

2.2.4. If you choose, or you are provided with a username, password or any other
piece of information as part of our security procedures, you must treat such
information as confidential, and you must not disclose it to any third party. We
are not responsible for any abuse or misuse of your Account by third parties due
to your disclosure, whether intentional or accidental, whether active or
passive, of your login details to any third party. We will never ask you to
reveal your password and will never initiate contact with you to ask you for the
memory joggers associated with your password.

2.2.5. Employees, former employees of service providers and/or affiliated
persons are not permitted to register the accounts on the Website and cannot
exploit the services and promotions available on it. Same rules apply to family
members of the above mentioned. Violation of this rule will result in the
account being permanently closed and the referred accounts will be considered as
fraudulent. Any winnings derived from such activities will be deemed as
forfeited by the account holder and only the deposited amount will be returned
to the account holder.

2.2.6 You cannot transfer, sell, or pledge Your Account to another person. This
prohibition includes the transfer of any assets of value of any kind, including
but not limited to ownership of accounts, winnings, deposits, bets, rights
and/or claims in connection with these assets, legal, commercial, or otherwise.
The prohibition on said transfers also includes however is not limited to the
encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation
and/or gifting in cooperation with a fiduciary or any other third party,
company, natural or legal individual, foundation and/or association in any way
shape or form

2.3. Account issues

2.3.1. If you forget your password or think that somebody knows details of your
personal data, moreover if you suspect that another user is taking an unfair
advantage through cheating or collusion you must report the suspicion to us.

2.3.2. We reserve the right to declare any bet or transaction void partially or
in full if we, at our own discretion, would deem it obvious that any of the
following circumstances have occurred:

1) the Account holder or people associated with the Account holder may directly
or indirectly influence the outcome of an event;

2) the Account holder and or people associated with the Account holder are
directly or indirectly avoiding the rules of the Website;

3) the result of an event or the bet has been directly or indirectly affected by
criminal activity;

4) the odds of an event have significantly been changed due to a public
announcement in relation to the event;

5) bets have been placed that would not have been accepted otherwise, but they
were accepted during periods when the Website have been affected by technical
problems;

6) due to an error, such as a mistake, misprint, technical error, human error,
force majeure or otherwise, bets have been offered, placed and or accepted due
to this error.

2.3.3. When we close or suspend an Account for whatever reason, we reserve the
right to close any future Accounts that may be registered by the same person,
device, address, or that may use the same payment wallets or credit cards and
void/cancel all bets and transactions of that Accounts.

2.3.4. We offer two-factor authentication (2FA) as additional protection from
unauthorized use of your Account. You are responsible for keeping your login
information confidential and making sure it cannot be accessed by another
person.

2.4. By registering the Account on the Website you undertake, declare and
warrant that:

2.4.1. You are over 18 years of age or such higher minimum legal age of majority
as stipulated in the laws of jurisdiction applicable to you and, under the laws
applicable to you, you are allowed to participate in the Games offered on the
Website.

2.4.2. You will use this Website and your Account solely and exclusively for the
purpose of your genuine participation in the Games and not for any financial or
other operations; your participation in the Games will be strictly in your
personal non-professional capacity for recreational and entertainment reasons
only.

2.4.3. You participate in the Games on your own behalf and not on behalf of any
other person;

2.4.4. You are not resident in Curacao, France, Iran, Iraq, Netherlands, North
Korea, Singapore, Spain, St Maarten, Statia, U.S.A or the U.S.A dependencies,
Ukraine, United Kingdom.

2.4.5. All information that you provide to UG GAME is true, complete, and
correct, and that you shall immediately notify us of any change of such
information.

2.4.6. You are solely responsible for reporting and accounting for any taxes
applicable to you under relevant laws for any winnings that you receive from UG
GAME.

2.4.7. All money that you deposit into your Account is not tainted with any
illegality and, in particular, do not originate from any illegal activity or
source.

2.4.8. You understand that by participating in the Games you take the risk of
losing money deposited into your Account.

2.4.9. You shall not be involved in any fraudulent, collusive, fixing or other
unlawful activity in relation to your or third parties’ participation in any of
the Games and shall not use any software-assisted methods or techniques or
hardware devices for your participation in any of the Games. UG GAME hereby
reserves the right to invalidate or close your Account or invalidate your
participation in a Game in the event of such behavior.

2.4.10. In relation to deposits and withdrawals of funds into and from your
Account, you shall only use credit cards and other financial instruments that
are valid and lawfully belong to you.

2.4.11. The computer software that we make available to you is owned by UG GAME
or other third Parties and protected by copyright and other intellectual
property laws. You may only use the software for your own personal, recreational
uses in accordance with all rules, terms and conditions hereby established and
in accordance with all applicable laws, rules and regulations.

2.4.12. Games played on the Website should be played in the same manner as games
played in any other setting. You shall be courteous to other players and
representatives of UG GAME and shall avoid rude or obscene comments, including
in chat rooms.

3. Multi Accounts

3.1. You can sign up (register) and use only one Account on the Website.

3.2. Only one Account for each household, IP address and computer or device is
allowed. If two or more users share the same household, IP address and computer
or device we must be informed by the respective Accounts’ holders in advance.

3.3. If you sign up or attempt to register more than one Account, for whatever
reason, we may block or close any or all of your Accounts at our discretion. We
may also void all the bets that have been placed in the duplicate Accounts,
block bonuses and gifts and void withdrawal requests. In addition, any returns,
winnings, or bonuses have been gained or accrued during the duplicate account
lifecycle will be forfeited from you.

4. Payouts

4.1. When the outcome of a Game you participate in becomes determined or, where
applicable, UG GAME has confirmed the relevant result of an event and settled
the markets; all winnings will be available on your Account.

4.2. If UG GAME mistakenly credits your Account with winnings that do not belong
to you, whether due to a technical or human error or otherwise, the amount will
remain property of UG GAME and the amount will be deducted from your Account. If
prior to UG GAME becoming aware of the error you have withdrawn funds that do
not belong to you, without prejudice to other remedies and actions that may be
available at law, the mistakenly paid amount will constitute a debt owed by you
to UG GAME. In the event of an incorrect crediting, you are obliged to notify UG
GAME immediately.

4.3. UG GAME will carry out additional verification and identification
procedures for any withdrawal or reserves the right to carry such verification
procedures at any level of withdrawals. All transactions will be checked to
prevent money laundering.

5. Deposits

5.1. To have a possibility to place bets and play for real money you have to
deposit money into your Account. You can deposit at any time online by using
your debit or credit card, e-wallet, via a bank transfer or via all available
deposit methods. All available deposit methods you can find in “Deposit page” on
the Website. Cash or cheques are not an accepted method of deposit. Please note
that some of the methods may not be available in some countries.

5.2. We accept payments in various currencies. Any payment received by UG GAME
in a currency other than the currency of your Account will be converted into the
currency of your Account, at the prevailing exchange rate. Please note that any
exchange premiums are payable by you.

5.3. UG GAME reserves the right to use additional procedures and means to verify
your identity (KYC) when effecting deposits into an Account and to close an
Account if you fail to send these documents to UG GAME.

5.4. UG GAME does not grant any credit for the use of its services.

5.5. By depositing you confirm that all deposits are authorized and you won’t
try to decline them or take any action which will cause such payment to be
reversed by the third party, in order to avoid any legitimate liability.

5.6. As a prevention of money laundering, a deposit must be wagered at least
once before a withdrawal can be made. Please note that if wagering requirements
are in place, the wagering requirement needs to be respected before a withdrawal
is requested.

5.7. UG GAME doesn’t allow making 3rd party deposits (by a friend, relative,
partner, wife or husband). All payments have to be made from an Account/system
or credit card that is registered on the Account holder. If the 3rd party
deposits are noticed all winnings will be forfeited and sent back to UG GAME,
and the deposit will be returned to the rightful owner of an Account/credit
card. If banking transfer requires a charge while returning money back to the
rightful owner it will be paid by a receiver.

6. Withdrawals

6.1. You have to provide your KYC documents, credit card pictures (both sides,
front and back. The card number should be with the first 6 and last 4 digits of
the card clearly readable, while the remaining digits of the card number and CVV
/ CVC code should not be visible) and bank statement, copy of a personal
identification document, proof of address, proof of ownership of any other used
payment method when claiming the withdrawal for the first time. Additional
requirements depending on payment channels will apply.

6.2. UG GAME reserves the right to change the maximum allowed sum for each
payment system per one transaction at any time and without prior notification.

6.3. A withdrawal request will not be processed until all wagering requirements
have been met.

6.4. It will not be possible to withdraw funds marked as “Bonus”, as well as
funds stuck in an aborted game.

6.5. UG GAME has the right to refuse withdrawal if the total bet amount is less
than the amount of the last deposit. You have to turn over the initial deposit
at least one time before being able to withdraw.

6.6. All withdrawal requests are processed within two (2) banking days, but
there are cases where these timing can be longer, depending on payment channels,
additional account checks and public holidays.

6.7. A user cannot withdraw funds in excess of his/her Account balance.

6.8. Withdrawals will be made to your bank account or other withdrawal methods
available to you in “Cashier”. The withdrawals are processed by the method used
by the user to deposit funds into Account balance.

6.9. When a withdrawal is canceled, the funds are returned back to your Account
and you can make use of those funds accordingly on the Account. UG GAME does not
assume any responsibility for any funds lost during gameplay following a
withdrawal cancellation either by you or by us.

6.10. Please be advised that our products are consumed instantly during
gameplay. Thus, we cannot provide refunds, returns of monies, or cancellation of
the requested service when playing. If you play a Game with real money, the
money will be drawn from your Account instantly.

6.11. You may only withdraw the maximum amount of Euro 10,000 (or the equivalent
in your Account currency) in any 24 hour and maximum amount of Euro 50,000 (or
the equivalent in your Account currency) in a 30 days period unless a larger
amount has been agreed by us.

6.12. Prior to accepting a withdrawal we may request that you provide legal
identification for example certified copies of passports, ID cards or other such
documentation as we feel is required in the circumstances. We may also carry out
phone verification, face verification or other such verification as is required
to ensure that you are who you say you are.

6.13. You can only have one pending withdrawal (ie. requested but not processed)
per payment method at any one time. Furthermore, depending on the method used,
you can make only one withdrawal request per 24 hours period.

6.14. If you win more than Euro 50,000 (or the equivalent in your Account
currency), UG GAME reserves the right to divide the payout into monthly
instalments of maximum Euro 50,000 (or the equivalent in your Account currency),
until the full amount is paid out. All progressive jackpot wins will be paid in
full.

6.15. The maximum daily winning amount for one Customer cannot exceed Euro
100,000 or the equivalent in your Account’s currency. The “day” means the time
between 00:00 GMT and 23:59 GMT.

7. Account Closure

7.1. You may close your Account at any time and request a withdrawal of the
balance of the Account, subject to the deduction of relevant withdrawal charges.
To close your Account, you must first cancel any open bets if applicable, and
contact the Website customer support. The effective closure of the Account will
correspond to the termination of UG GAME. In case the reason behind the closure
of the Account is related to concerns about possible gambling addiction you
shall inform UG GAME.

7.2. The method of repayment will be at our absolute discretion.

7.3. UG GAME reserves the right to close your Account and to refund to you the
"Available to withdrawal” balance, subject to the deduction of relevant
withdrawal charges, at UG GAME’s absolute discretion and without any obligation
to state a reason or give prior notice.

7.4. UG GAME reserves the right to cancel and remove any bonus amount awarded to
you if not been used within 1 month from the date awarded.

7.5. UG GAME reserves the right to refuse a withdrawal claim in case of fraud,
in which case an Account will be suspended and the payment not processed.

7.6. UG GAME will review all player Accounts and classify them at its
discretion. Once a player is classified as a “bonus hunter” or “bonus abuser”,
all winnings and bonuses will be void and the Account will be suspended and the
payment not processed.

8. Personal Information

8.1. We will comply with applicable data protection laws in respect of the
personal information you supply to us. Your personal information is processed in
accordance with our Privacy Policy, a copy of which is available by clicking
here

9.Crashed & Aborted Games

9.1. Criminal Activity In the case when any irregularity (including a suspicion
of attempted money-laundering or fraud) has been noticed, UG GAME reserves the
right to close Accounts and/or report about criminal or other suspicious
activities provided through one or multi Accounts to the relevant existing
regulatory or law enforcement authorities. All offenders’ Account balances will
be blocked, withdrawals will be void, deposits and winnings will be forfeited.

9.2. Collusion and cheating UG GAME is eligible to disable users Accounts and
forfeit their Account balances (including deposits and winnings) if they will be
noticed of gaining, attempting to gain an advantage of trading information of
their cards or establishing a collusive agreement with other users to take an
unfair advantage. These advantages may consist of chip dumping and transfer,
discussing a hand during play, multiple using a single Account, soft playing. UG
GAME provides the rigorous examination of play by both manual and automated ways
and investigates all related user complaints. In addition, UG GAME provides
proactively and randomly examining gameplays and Accounts.

9.3. Fraudulent activity Once UG GAME noticed a fraudulent, unlawful, dishonest
or improper activity (including using the VPN, proxy or similar service that
masks or manipulates the identification of your real location, or making bets,
wagers or poker play through a third party or on behalf of a third party) on the
Website, we are eligible to block user’s Account with forfeiting of all Account
balances without prior notification. In such cases, UG GAME reserves the right
to report fraudulent activity to existing regulatory and law enforcement
authorities including but not limited to banks, credit card companies and/or any
person or entity that has the legal right to such information, and/or taking
legal action against such user.

10. Live Chat

10.1. As part of your use of the Website, UG GAME may provide you with a chat
facility, which is moderated by us and subject to controls. We reserve the right
to review the chat and to keep a record of all statements made on such a
facility. Your use of the chat facility should be for recreational and
socializing purposes, and is subject to the following rules.

10.2. You shall not make any statements that are sexually explicit or grossly
offensive, including expressions of bigotry, racism, hatred, or profanity.

10.3. You shall not make statements that are abusive, defamatory or harassing or
insulting to the Website or UG GAME.

10.4. You shall not make statements that advertise, promote or otherwise relate
to any other online entities.

10.5. You shall not make statements about UG GAME, the Website, or any other
Internet site(s) connected to UG GAME that are untrue and/or malicious and/or
damaging to UG GAME.

10.6. You shall not collude through the chat rooms or separate chat. Any
suspicious chats will be reported to the relevant regulatory or law enforcement
authority.

10.7. In the event if you breach any of the above provisions relating to the
chat facility, UG GAME shall have the right to remove the chat room or
immediately terminate your Account. Upon such termination, UG GAME shall refund
to you any funds which may be in your Account over and above any amount which
may be owing to us at such time (if any).

11. Crashed & Aborted Games

11.1. UG GAME is not liable for any downtime, server disruptions, lagging, or
any technical or political disturbance to the gameplay. Refunds may be given
solely at the discretion of UG GAME.

11.2. UG GAME shall accept no liability for any damages or losses which are
deemed or alleged to have arisen out of or in connection with Website or its
content, including without limitation, delays or interruptions in operation or
transmission, loss or corruption of data, communication or lines failure, any
person's misuse of the Website or its content or any errors or omissions in
content.

11.3. In the event of a casino system malfunction, all wagers are void.

11.4. In the event a Game is started but miscarried because of a failure of the
system, UG GAME shall refund the amount wagered in the Game to you by crediting
it to your Account or, if an Account no longer exists, by paying it to you in an
approved manner; and if you have an accrued credit at the time the Game
miscarried, credit to your Account the monetary value of the credit or, if an
Account no longer exists, pay it to you in an approved manner.

12.Duties

12.1. UG GAME reserves the right to assign or otherwise lawfully transfer its
rights and obligations under the Terms. You shall not assign or otherwise
transfer your rights and obligations under these Terms.

13. Complaints

13.1. If you have a complaint, you can email to the Website customer support at
mailto:uggame2020@gmail.com

13.2. UG GAME will use best efforts to resolve a reported matter promptly.

13.3. If you have a query with regard to any transaction you may contact UG GAME
at mailto:uggame2020@gmail.com with details of the query. We will review any
queried or disputed transactions. Our judgement is final.

14. Agreement & Admissibility

14.1. These Terms, the Privacy Policy, the Cookies Policy and any document
expressly referred to in them and any guidelines or rules posted on the Website
constitute the entire agreement and understanding between you and UG GAME with
respect to this Website and save in the case of fraud it supersedes all prior or
contemporaneous communications and proposals, whether electronic, oral or
written, between you and UG GAME with respect to this Website.

14.2. A printed version of these Terms and of any notice given in electronic
form shall be admissible in judicial or administrative proceedings based upon or
relate to these Terms to the same extent and subject to the same conditions as
other business documents and records originally generated and maintained in
printed form.

14.3. If any provision of these Terms is held to be illegal or unenforceable,
such provision shall be severed from these Terms and all other provisions shall
remain in force unaffected by such severance.

14.4. In case of inconsistency of textual content between language versions, the
English version of the Website shall prevail.

14.5. These Terms are governed by the laws of Curacao and the parties agree to
the jurisdiction of the Curacao courts and to the rules of arbitration in
accordance with applicable law.

15. Copyright

15.1. We are the sole owners of the trademark UG GAME and the UG GAME logo. Any
unauthorised use of the UG GAME trademark and the UG GAME logo may result in
prosecution.

15.2. https://www.iqpari.com is the uniform resource locator of the Website
operated by UG GAME and no unauthorised use may be made of this URL on another
website or digital platform without our prior written consent.

15.3. UG GAME is the owner or the rightful licensee of the rights to the
technology, software and business systems used within this Website.

15.4. The contents and structure of the UG GAME´s Website pages belong to UG
GAME, all rights reserved. The copyright in this Website including all text,
graphics, code, files, and links belongs to UG GAME and the site may not be
reproduced, transmitted or stored in whole or in part without our written
consent. Your registration and use of our system do therefore not confer any
rights whatsoever to the intellectual property contained in our system.

15.5. Links to the Website and any of the pages therein may not be included in
any other website without the prior written consent of UG GAME.

15.6. You agree not to use any automatic or manual device to monitor the Website
pages or any content therein.

15.7. Any unauthorised use or reproduction may be prosecuted

16. Promotions: Terms & Conditions

16.1. Every individual promotion will come with its own set of specific
promotional terms and conditions (the “Promotional Terms”) in addition to these
Terms. You should therefore read these Terms in combination with the applicable
Promotional Terms for any competition, bonus or promotion you wish to enter.

16.2. By participating in promotions you agree to be bound by these Terms and
Promotional Terms.

16.3. If for any reason, a promotion does not have the Promotional Terms, such
promotion will by default be governed by these Terms.

16.4. Each of the Promotion Terms regulating the implementation of any promotion
is independent of the rest of the Terms. In case one of the provisions is
unsuitable or incorrect, the remaining Promotion Terms remain in force.

16.5. Participation in a promotion will be deemed to constitute full and
unconditional acceptance of the Terms which includes these Promotional Terms and
any applicable Promotional Terms and that our decisions are final and binding in
all respects.

16.6. UG GAME reserves the right to terminate or cancel any current promotion
without prior notification. Any user who infringes the Promotional Terms will be
disqualified from any reward derived from said promotion.

16.7. UG GAME has the right to withhold any credits, bonuses, coupons, loyalty
points or prizes awarded as part of a promotion at its own discretion.

16.8. UG GAME has the right to inform users about current promotions or any
updates by e-mail, SMS, chat, Whatsapp, social media, mobile phone, Internet
browser notification or mobile application.

16.9. UG GAME disclaims any liability for inaccurate information, whether caused
by the Website, user's equipment used in a promotion, or by human or technical
errors related to the submission of entries.

16.10. Bonuses and Bonus money

16.10.1 UG GAME regularly offers you different bonuses and rewards that are
credited to your Account. A bonus at UG GAME can mean free spins, cashback, free
bet, extra money to play directly and the extra money you receive after making a
deposit. A bonus usually follows with the wagering requirements that have to be
met in order to withdraw the funds. In these cases, we recommend you to read the
bonus rules before using.

16.10.2. Bonus rules

16.10.2.1. A bonus is awarded the bonus balance.

16.10.2.2. When the wagering requirements for the bonus are met the bonus amount
is transferred to the main balance and may be withdrawn at any time.

16.10.2.3. If the bonuses are abused by a user, UG GAME has the right to use
punitive measures towards him, namely: delete, decline all current bonuses and
bonus winnings; to block the user's Account immediately. In that case, UG GAME
disclaims any liability for the withdrawal or compensation of the funds that had
been on the Account before it was blocked.

16.10.2.4. Any outside bet spread combination on Roulette games covering 24 or
more (64%) of the 37 unique number spots on the table. E.g. betting on Red and
Black - covers 36 of the 37 possible outcomes - in this case all winnings and
bonuses will be voided.

16.10.2.5. Using bonuses to play games with accumulated benefits in the course
of gameplay (Ex: Free Spins meters or other game features unlocked following
some gameplay) and coming back to the game following the zeroing-out of the
wagering requirements to trigger or unlock the feature and collect the
accumulated benefits or related winnings - in this case all winnings and bonuses
will be voided.

16.10.2.6. The funds won using bonuses cannot be withdrawn until all bonuses are
wagered

16.10.2.7. Malfunction voids all pays and plays. UG GAME has a right to withdraw
any winnings caused by malfunction up to the latest deposits.

16.10.2.8. Users should read and be aware of any applicable bonus policy and
follow its terms in order to receive the bonus.

16.10.2.9. All bonuses have an expiry date. The standard expiry date for bonus
money is 30 days. The expiry date can differ for specific bonuses. In such an
event, the expiry date will be indicated in the relevant bonus’ terms and
conditions. Betting requirements need to have been fulfilled at the expiry date.
We may cancel or debit bonus credit from the player Account after the expiry
date.

16.10.2.10. The standard betting requirement for casino bonus money is 30 times
the bonus amount received and for sportsbooks it is 15 times the bonus amount
received. This may differ for specific promotions provided that it is specified
accordingly in the relevant terms and conditions.

16.10.2.11. The wagering requirements of a bonus means the total amount of bets
you must stake before the bonus and any accrued winnings are transferred into
your cash balance and can be withdrawn. The wagering requirements for each bonus
are set out in the specific terms for the bonus and will be expressed as a
multiple of the bonus amount, or of the bonus plus the deposit amount. The
wagering requirement for bonuses will be set out in the terms specific to that
bonus. Not all bets will count towards the wagering requirements. Bets on
Blackjack, Roulettes, Arcade games (Heads or Better, Dice Twister, etc) Video
poker games (Jacks or Better, Aces and Faces, etc), Baccarat, Casino Hold'em, 2
Ways Royal, Craps and Sic Bo games contribute 5% of actual wagering on these
games towards your wagering requirements. Table games wagering contribution is
10%, Sic Bo, Royal Craps, Baccarat, Red dog 0%. Most of Slot games contribute
100%. These percentages can be changed from time to time so please make sure to
contact the Website customer support each time to find out a certain game’s
wagering contribution.

16.11. Wagering requirements

16.11.1. After getting the bonus it is transferred to the bonus balance up to
the moment of reaching the wagering requirements.

16.11.2. The wagering requirements are a multiplier that represents the number
of times you have to play a bonus before you are able to withdraw any winnings.
After reaching the wagering requirements, a bonus or accrued winnings are
transferred into main balance.

16.11.3. Wagering requirements for bonuses will be null when the balance is
lower than Euro 0.10 (or the equivalent in your Account currency).

16.11.4. The funds won using bonuses cannot be withdrawn un

política de Privacidade


1. Introduction

1.1. By using, visiting and/or accessing any part of the 1bm-win.games and or
any sub-domain, website or mobile application that we own or operate (the
“Website”) and/or registering an account on the Website you agree to be bound by
these Terms and Conditions, our Privacy Policy, our Cookies Policy and any other
rules applicable to our betting or gaming products available on the Website
(together the "Terms"), and are deemed to have accepted and understood all the
Terms.

1.2. You should read the Terms carefully, if you do not agree with them and/or
cannot accept them, please do not use, visit or access the Website.

1.3. These Terms may be changed by us from time to time for any reason
(including compliance with applicable legislation or requirements of
regulators). Current version of the Terms will be available on the Website. If
you continue to use the Website after such changes come into effect you are
deemed to have accepted such changes to the Terms.

1.4. 1bm-win.games is operated byUG GAME, a company registered under the laws of
Curacao under registration number 162404.

1.5. Reference to “you”, “your”, “customer”, “user” or “player” shall mean any
person using the Website or any services available thereon and/or any registered
customer of the Website.

1.6. Reference to “games” shall mean Casino, Live Casino, Sportsbook, cards, and
other games as may from time to time become available on the Website. UG GAME
reserves the right to add and remove Games from the Website at its own
discretion.

2. Your Account

2.1. Legal requirements

2.1.1. Reference to the “Account” shall mean an account registered by you on the
Website after accepting and agreeing to these Terms. By registering an Account
you declare that you are over 18 years of age or of a higher minimum legal age
as stipulated in the jurisdiction of your residence under the laws applicable to
you. It is your sole responsibility to know whether the services available on
the Website are legal in the country of your residence. Persons who are under
age of 18 years are not allowed to use the Website and/or any services available
on it.

2.1.2. You are not allowed to register on the Website and use our services if
you are a resident of Aruba, Australia, Bonaire, Curacao, France, Iran, Iraq,
Netherlands, Saba, Spain, St Maarten, Statia, U.S.A or the U.S.A dependencies,
United Kingdom. We reserve the right to refuse customers from any other
countries over and above the aforementioned jurisdictions at our own discretion.

2.2. Registration of Account

2.2.1. In order to place bets, play games and deposit money you need to register
the Account on the Website.

2.2.2. To register the Account, you must provide complete and up-to-date
information including a mobile number, e-mail address, username, password and
other mandatory information requested on the registration form.

2.2.3. By registering the Account on the Website you agree to specify your legal
name. We may take action to check the accuracy of the information you provide.
You’re not allowed to change this data, but there are cases in which you can
individually request for changing of data by contacting Website customer
support, such as an honest mistake etc.

2.2.4. If you choose, or you are provided with a username, password or any other
piece of information as part of our security procedures, you must treat such
information as confidential, and you must not disclose it to any third party. We
are not responsible for any abuse or misuse of your Account by third parties due
to your disclosure, whether intentional or accidental, whether active or
passive, of your login details to any third party. We will never ask you to
reveal your password and will never initiate contact with you to ask you for the
memory joggers associated with your password.

2.2.5. Employees, former employees of service providers and/or affiliated
persons are not permitted to register the accounts on the Website and cannot
exploit the services and promotions available on it. Same rules apply to family
members of the above mentioned. Violation of this rule will result in the
account being permanently closed and the referred accounts will be considered as
fraudulent. Any winnings derived from such activities will be deemed as
forfeited by the account holder and only the deposited amount will be returned
to the account holder.

2.2.6 You cannot transfer, sell, or pledge Your Account to another person. This
prohibition includes the transfer of any assets of value of any kind, including
but not limited to ownership of accounts, winnings, deposits, bets, rights
and/or claims in connection with these assets, legal, commercial, or otherwise.
The prohibition on said transfers also includes however is not limited to the
encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation
and/or gifting in cooperation with a fiduciary or any other third party,
company, natural or legal individual, foundation and/or association in any way
shape or form

2.3. Account issues

2.3.1. If you forget your password or think that somebody knows details of your
personal data, moreover if you suspect that another user is taking an unfair
advantage through cheating or collusion you must report the suspicion to us.

2.3.2. We reserve the right to declare any bet or transaction void partially or
in full if we, at our own discretion, would deem it obvious that any of the
following circumstances have occurred:

1) the Account holder or people associated with the Account holder may directly
or indirectly influence the outcome of an event;

2) the Account holder and or people associated with the Account holder are
directly or indirectly avoiding the rules of the Website;

3) the result of an event or the bet has been directly or indirectly affected by
criminal activity;

4) the odds of an event have significantly been changed due to a public
announcement in relation to the event;

5) bets have been placed that would not have been accepted otherwise, but they
were accepted during periods when the Website have been affected by technical
problems;

6) due to an error, such as a mistake, misprint, technical error, human error,
force majeure or otherwise, bets have been offered, placed and or accepted due
to this error.

2.3.3. When we close or suspend an Account for whatever reason, we reserve the
right to close any future Accounts that may be registered by the same person,
device, address, or that may use the same payment wallets or credit cards and
void/cancel all bets and transactions of that Accounts.

2.3.4. We offer two-factor authentication (2FA) as additional protection from
unauthorized use of your Account. You are responsible for keeping your login
information confidential and making sure it cannot be accessed by another
person.

2.4. By registering the Account on the Website you undertake, declare and
warrant that:

2.4.1. You are over 18 years of age or such higher minimum legal age of majority
as stipulated in the laws of jurisdiction applicable to you and, under the laws
applicable to you, you are allowed to participate in the Games offered on the
Website.

2.4.2. You will use this Website and your Account solely and exclusively for the
purpose of your genuine participation in the Games and not for any financial or
other operations; your participation in the Games will be strictly in your
personal non-professional capacity for recreational and entertainment reasons
only.

2.4.3. You participate in the Games on your own behalf and not on behalf of any
other person;

2.4.4. You are not resident in Curacao, France, Iran, Iraq, Netherlands, North
Korea, Singapore, Spain, St Maarten, Statia, U.S.A or the U.S.A dependencies,
Ukraine, United Kingdom.

2.4.5. All information that you provide to UG GAME is true, complete, and
correct, and that you shall immediately notify us of any change of such
information.

2.4.6. You are solely responsible for reporting and accounting for any taxes
applicable to you under relevant laws for any winnings that you receive from UG
GAME.

2.4.7. All money that you deposit into your Account is not tainted with any
illegality and, in particular, do not originate from any illegal activity or
source.

2.4.8. You understand that by participating in the Games you take the risk of
losing money deposited into your Account.

2.4.9. You shall not be involved in any fraudulent, collusive, fixing or other
unlawful activity in relation to your or third parties’ participation in any of
the Games and shall not use any software-assisted methods or techniques or
hardware devices for your participation in any of the Games. UG GAME hereby
reserves the right to invalidate or close your Account or invalidate your
participation in a Game in the event of such behavior.

2.4.10. In relation to deposits and withdrawals of funds into and from your
Account, you shall only use credit cards and other financial instruments that
are valid and lawfully belong to you.

2.4.11. The computer software that we make available to you is owned by UG GAME
or other third Parties and protected by copyright and other intellectual
property laws. You may only use the software for your own personal, recreational
uses in accordance with all rules, terms and conditions hereby established and
in accordance with all applicable laws, rules and regulations.

2.4.12. Games played on the Website should be played in the same manner as games
played in any other setting. You shall be courteous to other players and
representatives of UG GAME and shall avoid rude or obscene comments, including
in chat rooms.

3. Multi Accounts

3.1. You can sign up (register) and use only one Account on the Website.

3.2. Only one Account for each household, IP address and computer or device is
allowed. If two or more users share the same household, IP address and computer
or device we must be informed by the respective Accounts’ holders in advance.

3.3. If you sign up or attempt to register more than one Account, for whatever
reason, we may block or close any or all of your Accounts at our discretion. We
may also void all the bets that have been placed in the duplicate Accounts,
block bonuses and gifts and void withdrawal requests. In addition, any returns,
winnings, or bonuses have been gained or accrued during the duplicate account
lifecycle will be forfeited from you.

4. Payouts

4.1. When the outcome of a Game you participate in becomes determined or, where
applicable, UG GAME has confirmed the relevant result of an event and settled
the markets; all winnings will be available on your Account.

4.2. If UG GAME mistakenly credits your Account with winnings that do not belong
to you, whether due to a technical or human error or otherwise, the amount will
remain property of UG GAME and the amount will be deducted from your Account. If
prior to UG GAME becoming aware of the error you have withdrawn funds that do
not belong to you, without prejudice to other remedies and actions that may be
available at law, the mistakenly paid amount will constitute a debt owed by you
to UG GAME. In the event of an incorrect crediting, you are obliged to notify UG
GAME immediately.

4.3. UG GAME will carry out additional verification and identification
procedures for any withdrawal or reserves the right to carry such verification
procedures at any level of withdrawals. All transactions will be checked to
prevent money laundering.

5. Deposits

5.1. To have a possibility to place bets and play for real money you have to
deposit money into your Account. You can deposit at any time online by using
your debit or credit card, e-wallet, via a bank transfer or via all available
deposit methods. All available deposit methods you can find in “Deposit page” on
the Website. Cash or cheques are not an accepted method of deposit. Please note
that some of the methods may not be available in some countries.

5.2. We accept payments in various currencies. Any payment received by UG GAME
in a currency other than the currency of your Account will be converted into the
currency of your Account, at the prevailing exchange rate. Please note that any
exchange premiums are payable by you.

5.3. UG GAME reserves the right to use additional procedures and means to verify
your identity (KYC) when effecting deposits into an Account and to close an
Account if you fail to send these documents to UG GAME.

5.4. UG GAME does not grant any credit for the use of its services.

5.5. By depositing you confirm that all deposits are authorized and you won’t
try to decline them or take any action which will cause such payment to be
reversed by the third party, in order to avoid any legitimate liability.

5.6. As a prevention of money laundering, a deposit must be wagered at least
once before a withdrawal can be made. Please note that if wagering requirements
are in place, the wagering requirement needs to be respected before a withdrawal
is requested.

5.7. UG GAME doesn’t allow making 3rd party deposits (by a friend, relative,
partner, wife or husband). All payments have to be made from an Account/system
or credit card that is registered on the Account holder. If the 3rd party
deposits are noticed all winnings will be forfeited and sent back to UG GAME,
and the deposit will be returned to the rightful owner of an Account/credit
card. If banking transfer requires a charge while returning money back to the
rightful owner it will be paid by a receiver.

6. Withdrawals

6.1. You have to provide your KYC documents, credit card pictures (both sides,
front and back. The card number should be with the first 6 and last 4 digits of
the card clearly readable, while the remaining digits of the card number and CVV
/ CVC code should not be visible) and bank statement, copy of a personal
identification document, proof of address, proof of ownership of any other used
payment method when claiming the withdrawal for the first time. Additional
requirements depending on payment channels will apply.

6.2. UG GAME reserves the right to change the maximum allowed sum for each
payment system per one transaction at any time and without prior notification.

6.3. A withdrawal request will not be processed until all wagering requirements
have been met.

6.4. It will not be possible to withdraw funds marked as “Bonus”, as well as
funds stuck in an aborted game.

6.5. UG GAME has the right to refuse withdrawal if the total bet amount is less
than the amount of the last deposit. You have to turn over the initial deposit
at least one time before being able to withdraw.

6.6. All withdrawal requests are processed within two (2) banking days, but
there are cases where these timing can be longer, depending on payment channels,
additional account checks and public holidays.

6.7. A user cannot withdraw funds in excess of his/her Account balance.

6.8. Withdrawals will be made to your bank account or other withdrawal methods
available to you in “Cashier”. The withdrawals are processed by the method used
by the user to deposit funds into Account balance.

6.9. When a withdrawal is canceled, the funds are returned back to your Account
and you can make use of those funds accordingly on the Account. UG GAME does not
assume any responsibility for any funds lost during gameplay following a
withdrawal cancellation either by you or by us.

6.10. Please be advised that our products are consumed instantly during
gameplay. Thus, we cannot provide refunds, returns of monies, or cancellation of
the requested service when playing. If you play a Game with real money, the
money will be drawn from your Account instantly.

6.11. You may only withdraw the maximum amount of Euro 10,000 (or the equivalent
in your Account currency) in any 24 hour and maximum amount of Euro 50,000 (or
the equivalent in your Account currency) in a 30 days period unless a larger
amount has been agreed by us.

6.12. Prior to accepting a withdrawal we may request that you provide legal
identification for example certified copies of passports, ID cards or other such
documentation as we feel is required in the circumstances. We may also carry out
phone verification, face verification or other such verification as is required
to ensure that you are who you say you are.

6.13. You can only have one pending withdrawal (ie. requested but not processed)
per payment method at any one time. Furthermore, depending on the method used,
you can make only one withdrawal request per 24 hours period.

6.14. If you win more than Euro 50,000 (or the equivalent in your Account
currency), UG GAME reserves the right to divide the payout into monthly
instalments of maximum Euro 50,000 (or the equivalent in your Account currency),
until the full amount is paid out. All progressive jackpot wins will be paid in
full.

6.15. The maximum daily winning amount for one Customer cannot exceed Euro
100,000 or the equivalent in your Account’s currency. The “day” means the time
between 00:00 GMT and 23:59 GMT.

7. Account Closure

7.1. You may close your Account at any time and request a withdrawal of the
balance of the Account, subject to the deduction of relevant withdrawal charges.
To close your Account, you must first cancel any open bets if applicable, and
contact the Website customer support. The effective closure of the Account will
correspond to the termination of UG GAME. In case the reason behind the closure
of the Account is related to concerns about possible gambling addiction you
shall inform UG GAME.

7.2. The method of repayment will be at our absolute discretion.

7.3. UG GAME reserves the right to close your Account and to refund to you the
"Available to withdrawal” balance, subject to the deduction of relevant
withdrawal charges, at UG GAME’s absolute discretion and without any obligation
to state a reason or give prior notice.

7.4. UG GAME reserves the right to cancel and remove any bonus amount awarded to
you if not been used within 1 month from the date awarded.

7.5. UG GAME reserves the right to refuse a withdrawal claim in case of fraud,
in which case an Account will be suspended and the payment not processed.

7.6. UG GAME will review all player Accounts and classify them at its
discretion. Once a player is classified as a “bonus hunter” or “bonus abuser”,
all winnings and bonuses will be void and the Account will be suspended and the
payment not processed.

8. Personal Information

8.1. We will comply with applicable data protection laws in respect of the
personal information you supply to us. Your personal information is processed in
accordance with our Privacy Policy, a copy of which is available by clicking
here

9.Crashed & Aborted Games

9.1. Criminal Activity In the case when any irregularity (including a suspicion
of attempted money-laundering or fraud) has been noticed, UG GAME reserves the
right to close Accounts and/or report about criminal or other suspicious
activities provided through one or multi Accounts to the relevant existing
regulatory or law enforcement authorities. All offenders’ Account balances will
be blocked, withdrawals will be void, deposits and winnings will be forfeited.

9.2. Collusion and cheating UG GAME is eligible to disable users Accounts and
forfeit their Account balances (including deposits and winnings) if they will be
noticed of gaining, attempting to gain an advantage of trading information of
their cards or establishing a collusive agreement with other users to take an
unfair advantage. These advantages may consist of chip dumping and transfer,
discussing a hand during play, multiple using a single Account, soft playing. UG
GAME provides the rigorous examination of play by both manual and automated ways
and investigates all related user complaints. In addition, UG GAME provides
proactively and randomly examining gameplays and Accounts.

9.3. Fraudulent activity Once UG GAME noticed a fraudulent, unlawful, dishonest
or improper activity (including using the VPN, proxy or similar service that
masks or manipulates the identification of your real location, or making bets,
wagers or poker play through a third party or on behalf of a third party) on the
Website, we are eligible to block user’s Account with forfeiting of all Account
balances without prior notification. In such cases, UG GAME reserves the right
to report fraudulent activity to existing regulatory and law enforcement
authorities including but not limited to banks, credit card companies and/or any
person or entity that has the legal right to such information, and/or taking
legal action against such user.

10. Live Chat

10.1. As part of your use of the Website, UG GAME may provide you with a chat
facility, which is moderated by us and subject to controls. We reserve the right
to review the chat and to keep a record of all statements made on such a
facility. Your use of the chat facility should be for recreational and
socializing purposes, and is subject to the following rules.

10.2. You shall not make any statements that are sexually explicit or grossly
offensive, including expressions of bigotry, racism, hatred, or profanity.

10.3. You shall not make statements that are abusive, defamatory or harassing or
insulting to the Website or UG GAME.

10.4. You shall not make statements that advertise, promote or otherwise relate
to any other online entities.

10.5. You shall not make statements about UG GAME, the Website, or any other
Internet site(s) connected to UG GAME that are untrue and/or malicious and/or
damaging to UG GAME.

10.6. You shall not collude through the chat rooms or separate chat. Any
suspicious chats will be reported to the relevant regulatory or law enforcement
authority.

10.7. In the event if you breach any of the above provisions relating to the
chat facility, UG GAME shall have the right to remove the chat room or
immediately terminate your Account. Upon such termination, UG GAME shall refund
to you any funds which may be in your Account over and above any amount which
may be owing to us at such time (if any).

11. Crashed & Aborted Games

11.1. UG GAME is not liable for any downtime, server disruptions, lagging, or
any technical or political disturbance to the gameplay. Refunds may be given
solely at the discretion of UG GAME.

11.2. UG GAME shall accept no liability for any damages or losses which are
deemed or alleged to have arisen out of or in connection with Website or its
content, including without limitation, delays or interruptions in operation or
transmission, loss or corruption of data, communication or lines failure, any
person's misuse of the Website or its content or any errors or omissions in
content.

11.3. In the event of a casino system malfunction, all wagers are void.

11.4. In the event a Game is started but miscarried because of a failure of the
system, UG GAME shall refund the amount wagered in the Game to you by crediting
it to your Account or, if an Account no longer exists, by paying it to you in an
approved manner; and if you have an accrued credit at the time the Game
miscarried, credit to your Account the monetary value of the credit or, if an
Account no longer exists, pay it to you in an approved manner.

12.Duties

12.1. UG GAME reserves the right to assign or otherwise lawfully transfer its
rights and obligations under the Terms. You shall not assign or otherwise
transfer your rights and obligations under these Terms.

13. Complaints

13.1. If you have a complaint, you can email to the Website customer support at
{邮箱}

13.2. UG GAME will use best efforts to resolve a reported matter promptly.

13.3. If you have a query with regard to any transaction you may contact UG GAME
at mailto:uggame2020@gmail.com with details of the query. We will review any
queried or disputed transactions. Our judgement is final.

14. Agreement & Admissibility

14.1. These Terms, the Privacy Policy, the Cookies Policy and any document
expressly referred to in them and any guidelines or rules posted on the Website
constitute the entire agreement and understanding between you and UG GAME with
respect to this Website and save in the case of fraud it supersedes all prior or
contemporaneous communications and proposals, whether electronic, oral or
written, between you and UG GAME with respect to this Website.

14.2. A printed version of these Terms and of any notice given in electronic
form shall be admissible in judicial or administrative proceedings based upon or
relate to these Terms to the same extent and subject to the same conditions as
other business documents and records originally generated and maintained in
printed form.

14.3. If any provision of these Terms is held to be illegal or unenforceable,
such provision shall be severed from these Terms and all other provisions shall
remain in force unaffected by such severance.

14.4. In case of inconsistency of textual content between language versions, the
English version of the Website shall prevail.

14.5. These Terms are governed by the laws of Curacao and the parties agree to
the jurisdiction of the Curacao courts and to the rules of arbitration in
accordance with applicable law.

15. Copyright

15.1. We are the sole owners of the trademark UG GAME and the UG GAME logo. Any
unauthorised use of the UG GAME trademark and the UG GAME logo may result in
prosecution.

15.2. https://www.iqpari.com is the uniform resource locator of the Website
operated by UG GAME and no unauthorised use may be made of this URL on another
website or digital platform without our prior written consent.

15.3. UG GAME is the owner or the rightful licensee of the rights to the
technology, software and business systems used within this Website.

15.4. The contents and structure of the UG GAME´s Website pages belong to UG
GAME, all rights reserved. The copyright in this Website including all text,
graphics, code, files, and links belongs to UG GAME and the site may not be
reproduced, transmitted or stored in whole or in part without our written
consent. Your registration and use of our system do therefore not confer any
rights whatsoever to the intellectual property contained in our system.

15.5. Links to the Website and any of the pages therein may not be included in
any other website without the prior written consent of UG GAME.

15.6. You agree not to use any automatic or manual device to monitor the Website
pages or any content therein.

15.7. Any unauthorised use or reproduction may be prosecuted

16. Promotions: Terms & Conditions

16.1. Every individual promotion will come with its own set of specific
promotional terms and conditions (the “Promotional Terms”) in addition to these
Terms. You should therefore read these Terms in combination with the applicable
Promotional Terms for any competition, bonus or promotion you wish to enter.

16.2. By participating in promotions you agree to be bound by these Terms and
Promotional Terms.

16.3. If for any reason, a promotion does not have the Promotional Terms, such
promotion will by default be governed by these Terms.

16.4. Each of the Promotion Terms regulating the implementation of any promotion
is independent of the rest of the Terms. In case one of the provisions is
unsuitable or incorrect, the remaining Promotion Terms remain in force.

16.5. Participation in a promotion will be deemed to constitute full and
unconditional acceptance of the Terms which includes these Promotional Terms and
any applicable Promotional Terms and that our decisions are final and binding in
all respects.

16.6. UG GAME reserves the right to terminate or cancel any current promotion
without prior notification. Any user who infringes the Promotional Terms will be
disqualified from any reward derived from said promotion.

16.7. UG GAME has the right to withhold any credits, bonuses, coupons, loyalty
points or prizes awarded as part of a promotion at its own discretion.

16.8. UG GAME has the right to inform users about current promotions or any
updates by e-mail, SMS, chat, Whatsapp, social media, mobile phone, Internet
browser notification or mobile application.

16.9. UG GAME disclaims any liability for inaccurate information, whether caused
by the Website, user's equipment used in a promotion, or by human or technical
errors related to the submission of entries.

16.10. Bonuses and Bonus money

16.10.1 UG GAME regularly offers you different bonuses and rewards that are
credited to your Account. A bonus at UG GAME can mean free spins, cashback, free
bet, extra money to play directly and the extra money you receive after making a
deposit. A bonus usually follows with the wagering requirements that have to be
met in order to withdraw the funds. In these cases, we recommend you to read the
bonus rules before using.

16.10.2. Bonus rules

16.10.2.1. A bonus is awarded the bonus balance.

16.10.2.2. When the wagering requirements for the bonus are met the bonus amount
is transferred to the main balance and may be withdrawn at any time.

16.10.2.3. If the bonuses are abused by a user, UG GAME has the right to use
punitive measures towards him, namely: delete, decline all current bonuses and
bonus winnings; to block the user's Account immediately. In that case, UG GAME
disclaims any liability for the withdrawal or compensation of the funds that had
been on the Account before it was blocked.

16.10.2.4. Any outside bet spread combination on Roulette games covering 24 or
more (64%) of the 37 unique number spots on the table. E.g. betting on Red and
Black - covers 36 of the 37 possible outcomes - in this case all winnings and
bonuses will be voided.

16.10.2.5. Using bonuses to play games with accumulated benefits in the course
of gameplay (Ex: Free Spins meters or other game features unlocked following
some gameplay) and coming back to the game following the zeroing-out of the
wagering requirements to trigger or unlock the feature and collect the
accumulated benefits or related winnings - in this case all winnings and bonuses
will be voided.

16.10.2.6. The funds won using bonuses cannot be withdrawn until all bonuses are
wagered

16.10.2.7. Malfunction voids all pays and plays. UG GAME has a right to withdraw
any winnings caused by malfunction up to the latest deposits.

16.10.2.8. Users should read and be aware of any applicable bonus policy and
follow its terms in order to receive the bonus.

16.10.2.9. All bonuses have an expiry date. The standard expiry date for bonus
money is 30 days. The expiry date can differ for specific bonuses. In such an
event, the expiry date will be indicated in the relevant bonus’ terms and
conditions. Betting requirements need to have been fulfilled at the expiry date.
We may cancel or debit bonus credit from the player Account after the expiry
date.

16.10.2.10. The standard betting requirement for casino bonus money is 30 times
the bonus amount received and for sportsbooks it is 15 times the bonus amount
received. This may differ for specific promotions provided that it is specified
accordingly in the relevant terms and conditions.

16.10.2.11. The wagering requirements of a bonus means the total amount of bets
you must stake before the bonus and any accrued winnings are transferred into
your cash balance and can be withdrawn. The wagering requirements for each bonus
are set out in the specific terms for the bonus and will be expressed as a
multiple of the bonus amount, or of the bonus plus the deposit amount. The
wagering requirement for bonuses will be set out in the terms specific to that
bonus. Not all bets will count towards the wagering requirements. Bets on
Blackjack, Roulettes, Arcade games (Heads or Better, Dice Twister, etc) Video
poker games (Jacks or Better, Aces and Faces, etc), Baccarat, Casino Hold'em, 2
Ways Royal, Craps and Sic Bo games contribute 5% of actual wagering on these
games towards your wagering requirements. Table games wagering contribution is
10%, Sic Bo, Royal Craps, Baccarat, Red dog 0%. Most of Slot games contribute
100%. These percentages can be changed from time to time so please make sure to
contact the Website customer support each time to find out a certain game’s
wagering contribution.

16.11. Wagering requirements

16.11.1. After getting the bonus it is transferred to the bonus balance up to
the moment of reaching the wagering requirements.

16.11.2. The wagering requirements are a multiplier that represents the number
of times you have to play a bonus before you are able to withdraw any winnings.
After reaching the wagering requirements, a bonus or accrued winnings are
transferred into main balance.

16.11.3. Wagering requirements for bonuses will be null when the balance is
lower than Euro 0.10 (or the equivalent in your Account currency).

16.11.4. The funds won using bonuses cannot be withdrawn until all bonuses are
wagered.

16.11.5. You can make a withdrawal before you have fulfilled the wagering
requirements, but then you will lose your bonus money. If you decide to make suc