support.hoap.com Open in urlscan Pro
52.45.204.129 Public Scan

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Add Verdict Report

URL:
https://support.hoap.com/
Submission: On July 18 via automatic, source certstream-suspicious (July 18th 2024, 3:44:55 pm UTC) — Scanned from DE

Summary HTTP 19 Redirects Links 2 Behaviour Indicators

Summary

This website contacted 7 IPs in 3 countries across 5 domains to perform 19 HTTP transactions. The main IP is 52.45.204.129, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.hoap.com.
TLS certificate: Issued by R10 on July 16th 2024. Valid for: 3 months.

This is the only time support.hoap.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1	52.45.204.129 52.45.204.129	14618 (AMAZON-AES) (AMAZON-AES)
2	2600:9000:264... 2600:9000:2646:e400:b:1881:c0:21	16509 (AMAZON-02) (AMAZON-02)
1	52.95.128.186 52.95.128.186	16509 (AMAZON-02) (AMAZON-02)
1	2a00:1450:400... 2a00:1450:4001:806::200a	15169 (GOOGLE) (GOOGLE)
2	18.244.20.171 18.244.20.171	16509 (AMAZON-02) (AMAZON-02)
9	2600:9000:25e... 2600:9000:25e8:6800:15:3aff:b140:93a1	16509 (AMAZON-02) (AMAZON-02)
3	2a00:1450:400... 2a00:1450:4001:828::2003	15169 (GOOGLE) (GOOGLE)
19	7

1 52.45.204.129 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-45-204-129.compute-1.amazonaws.com

support.hoap.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2600:9000:2646:e400:b:1881:c0:21 (United States)

ASN16509 (AMAZON-02, US)

d3eto7onm69fcz.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.95.128.186 (Sydney, Australia)

ASN16509 (AMAZON-02, US)
PTR: s3-r-w.ap-southeast-2.amazonaws.com

hoap-prod-public.s3-ap-southeast-2.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:806::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 18.244.20.171 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-244-20-171.fra56.r.cloudfront.net

d33v4339jhl8k0.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

9 2600:9000:25e8:6800:15:3aff:b140:93a1 (United States)

ASN16509 (AMAZON-02, US)

assets.hoap.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:828::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
10	hoap.com support.hoap.com assets.hoap.com	838 KB
4	cloudfront.net d3eto7onm69fcz.cloudfront.net d33v4339jhl8k0.cloudfront.net	270 KB
3	gstatic.com fonts.gstatic.com	24 KB
1	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 110	976 B
1	amazonaws.com hoap-prod-public.s3-ap-southeast-2.amazonaws.com	14 KB
19	5

	Domain	Requested by
9	assets.hoap.com	hoap-prod-public.s3-ap-southeast-2.amazonaws.com
3	fonts.gstatic.com	fonts.googleapis.com
2	d33v4339jhl8k0.cloudfront.net	support.hoap.com
2	d3eto7onm69fcz.cloudfront.net	support.hoap.com
1	fonts.googleapis.com	support.hoap.com
1	hoap-prod-public.s3-ap-southeast-2.amazonaws.com	support.hoap.com
1	support.hoap.com
19	7

This site contains links to these domains. Also see Links.

Domain
app.hoap.com
www.helpscout.com

Subject Issuer	Validity	Valid
support.hoap.com R10	`2024-07-16` - `2024-10-14`	3 months	crt.sh
*.cloudfront.net Amazon RSA 2048 M01	`2023-10-10` - `2024-09-19`	a year	crt.sh
*.s3-ap-southeast-2.amazonaws.com Amazon RSA 2048 M01	`2024-05-10` - `2025-05-01`	a year	crt.sh
upload.video.google.com WR2	`2024-06-24` - `2024-09-16`	3 months	crt.sh
assets.hoap.com Amazon RSA 2048 M02	`2023-12-20` - `2025-01-17`	a year	crt.sh
*.gstatic.com WR2	`2024-06-24` - `2024-09-16`	3 months	crt.sh

This page contains 1 frames:

Primary Page: https://support.hoap.com/
Frame ID: A3F5BE5AABE0CEA57399E57EA7786827
Requests: 19 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Hoap Resources

Detected technologies

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

19
Requests

100 %
HTTPS

57 %
IPv6

5
Domains

7
Subdomains

7
IPs

3
Countries

1146 kB
Transfer

1153 kB
Size

1
Cookies

2 Outgoing links

These are links going to different origins than the main page.

URL: https://app.hoap.com/

Search URL Search Domain Scan URL

URL: https://www.helpscout.com/knowledge-base/?co=Lumin+Sports&utm_source=docs&utm_medium=footerlink&utm_campaign=Docs+Branding
Title: Help Scout

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

19 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1 200
OK Primary Request / Show response
support.hoap.com/ 12 KB
4 KB 532ms
108ms Document
text/html 52.45.204.129
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://support.hoap.com/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 52.45.204.129 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-52-45-204-129.compute-1.amazonaws.com
Software: openresty /
Resource Hash: f2410d0d0764ee2c6c0005ed456ba243e4317c2540d15d608c9c208617a59efb

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Connection: keep-alive
Content-Encoding: gzip
Content-Type: text/html; charset=utf-8
Date: Thu, 18 Jul 2024 15:44:48 GMT
Server: openresty
Transfer-Encoding: chunked

GET
H2 200 launch-1720894538577.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/ 114 KB
115 KB 33ms
7ms Stylesheet
text/css 2600:9000:2646:e400:b:1881:c0:21
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1720894538577.css

Requested by

Host: support.hoap.com
URL: https://support.hoap.com/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2600:9000:2646:e400:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

openresty /

Resource Hash

709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

Referer: https://support.hoap.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains; preload
date: Thu, 18 Jul 2024 15:23:23 GMT
via: 1.1 0254a3d4b384cab4933ea28efe6685c2.cloudfront.net (CloudFront)
last-modified: Mon, 22 Jan 2024 07:46:42 GMT
server: openresty
x-amz-cf-pop: FRA60-P5
age: 1291
etag: "9b8e550ffc393114031d3f1baadf1907ae21ee1e"
x-cache: Hit from cloudfront
content-type: text/css; charset=utf-8
cache-control: public, max-age=3600
content-length: 117042
x-amz-cf-id: T-nAisavLKFdA_qudj6w0AbW4kF3_VQ0vEpf-b9PoFsLElxjCOYLSg==

GET
H/1.1 200
OK hoap.css
hoap-prod-public.s3-ap-southeast-2.amazonaws.com/helpscout/ 13 KB
14 KB 944ms
335ms Stylesheet
text/css 52.95.128.186
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hoap-prod-public.s3-ap-southeast-2.amazonaws.com/helpscout/hoap.css
Requested by: Host: support.hoap.com
URL: https://support.hoap.com/
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 52.95.128.186 Sydney, Australia, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-r-w.ap-southeast-2.amazonaws.com
Software: AmazonS3 /
Resource Hash: f77e60a31fe571f940f85cf93872542c47cde7431417c2136b40018f39cfac3c

Request headers

Referer: https://support.hoap.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date: Thu, 18 Jul 2024 15:44:50 GMT
Last-Modified: Wed, 14 Apr 2021 06:33:16 GMT
Server: AmazonS3
x-amz-request-id: F72QHKR81Y8RAJXM
ETag: "7417009033030445663f7fd6f3105c62"
x-amz-server-side-encryption: AES256
Content-Type: text/css
Accept-Ranges: bytes
Content-Length: 13585
x-amz-id-2: 7XrTrtFVWjEVEbPAL0HksDpWilRX+qAzeyWn/v3uItz2tIgIqgJU9g8HFOggjb2wrW8yLS4EPLk=

GET
H2 200 css2
fonts.googleapis.com/ 6 KB
976 B 58ms
29ms Stylesheet
text/css 2a00:1450:4001:806::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css2?family=Poppins:ital,wght@0,100;0,300;0,400;0,500;0,600;0,700;0,800;1,300&display=swap

Requested by

Host: support.hoap.com
URL: https://support.hoap.com/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:806::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

26402a8e220826b7bba4c4eefe59e0331919e3bb43c331c021872c3166ad2645

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Referer: https://support.hoap.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
date: Thu, 18 Jul 2024 15:44:48 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection: 0
last-modified: Thu, 18 Jul 2024 15:44:48 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Thu, 18 Jul 2024 15:44:48 GMT

GET
H2 200 logo.png
d33v4339jhl8k0.cloudfront.net/docs/assets/5e2517ae04286364bc941a13/images/6062a62cd97e2f20e67cee01/ 4 KB
5 KB 481ms
447ms Image
image/png 18.244.20.171
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://d33v4339jhl8k0.cloudfront.net/docs/assets/5e2517ae04286364bc941a13/images/6062a62cd97e2f20e67cee01/logo.png
Requested by: Host: support.hoap.com
URL: https://support.hoap.com/
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.244.20.171 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-244-20-171.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 970202e4f2b47b439d5abfd587fa01901ded909e6465490fe8f3671e67495cf0

Request headers

Referer: https://support.hoap.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 18 Jul 2024 15:44:49 GMT
via: 1.1 8614f084c2572336b13eed108c40e01e.cloudfront.net (CloudFront)
last-modified: Tue, 30 Mar 2021 04:16:45 GMT
server: AmazonS3
x-amz-cf-pop: FRA56-P11
etag: "c5763a6f5026be35dda2266803e78b0e"
x-amz-server-side-encryption: AES256
x-cache: Miss from cloudfront
content-type: image/png
accept-ranges: bytes
content-length: 4364
x-amz-cf-id: VNNPAcFTpMSl9P5ZXXFGOkB3RYyvmp1Y3y29VXo57IRITdkjAv68Yw==

GET
H2 200 app3.min.js Show response
d3eto7onm69fcz.cloudfront.net/assets/javascripts/ 116 KB
116 KB 45ms
21ms Script
application/javascript 2600:9000:2646:e400:b:1881:c0:21
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js

Requested by

Host: support.hoap.com
URL: https://support.hoap.com/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2600:9000:2646:e400:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

openresty /

Resource Hash

baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

Referer: https://support.hoap.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains; preload
date: Thu, 18 Jul 2024 14:53:56 GMT
via: 1.1 0254a3d4b384cab4933ea28efe6685c2.cloudfront.net (CloudFront)
last-modified: Mon, 22 Jan 2024 07:46:42 GMT
server: openresty
x-amz-cf-pop: FRA60-P5
age: 3052
etag: "75eb0f806598ee5b3d36d04be8d34524607dd3b6"
x-cache: Hit from cloudfront
content-type: application/javascript; charset=utf-8
cache-control: public, max-age=3600
content-length: 118353
x-amz-cf-id: Vsn5PfuJb-PuJpqfg43-fi3AMM9tGVO4-_abNEpG8PZKZGokXnROKA==

GET
H2 200 surf-header-bg.jpg
assets.hoap.com/helpscout/ 434 KB
435 KB 1218ms
1135ms Image
image/jpeg 2600:9000:25e8:6800:15:3aff:b140:93a1
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://assets.hoap.com/helpscout/surf-header-bg.jpg
Requested by: Host: hoap-prod-public.s3-ap-southeast-2.amazonaws.com
URL: https://hoap-prod-public.s3-ap-southeast-2.amazonaws.com/helpscout/hoap.css
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:25e8:6800:15:3aff:b140:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: aa04664ee8a7e9e866f3787aefbfa09e82d85973b3bff929e853733a85015298

Request headers

Referer: https://hoap-prod-public.s3-ap-southeast-2.amazonaws.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 18 Jul 2024 15:44:51 GMT
via: 1.1 054609fe51831eb8825d39133f1a4c84.cloudfront.net (CloudFront)
last-modified: Tue, 30 Mar 2021 06:32:43 GMT
server: AmazonS3
x-amz-cf-pop: AMS1-P3
etag: "0a3a81b770dafd17d92512330b670f3b"
x-amz-server-side-encryption: AES256
x-cache: Miss from cloudfront
content-type: image/jpeg
accept-ranges: bytes
content-length: 444126
x-amz-cf-id: ov7d8uISRR-1leDF4N2wpABLxJ2jlqhBu5BcqcvcquTKZJmERSa43g==

GET
H2 200 admin-getting-started.png
assets.hoap.com/helpscout/icons/ 44 KB
45 KB 1169ms
1087ms Image
image/png 2600:9000:25e8:6800:15:3aff:b140:93a1
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://assets.hoap.com/helpscout/icons/admin-getting-started.png
Requested by: Host: hoap-prod-public.s3-ap-southeast-2.amazonaws.com
URL: https://hoap-prod-public.s3-ap-southeast-2.amazonaws.com/helpscout/hoap.css
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:25e8:6800:15:3aff:b140:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: d0f3eb7b5886aea022b3fc211e7eaaab2c4dd1b7fdc3aa3269f3dfdde9544b88

Request headers

Referer: https://hoap-prod-public.s3-ap-southeast-2.amazonaws.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 18 Jul 2024 15:44:51 GMT
via: 1.1 054609fe51831eb8825d39133f1a4c84.cloudfront.net (CloudFront)
last-modified: Tue, 13 Apr 2021 23:21:50 GMT
server: AmazonS3
x-amz-cf-pop: AMS1-P3
etag: "4fc005e3bb8c98e59a2e61db245e2d60"
x-amz-server-side-encryption: AES256
x-cache: Miss from cloudfront
content-type: image/png
accept-ranges: bytes
content-length: 45534
x-amz-cf-id: zLKwAlb9K4r9PiTBe1K4BQi71xlrmPbq3DS3xxjUhgMYvrYWACvzBw==

GET
H2 200 admin-inviting-users.png
assets.hoap.com/helpscout/icons/ 49 KB
50 KB 1187ms
1105ms Image
image/png 2600:9000:25e8:6800:15:3aff:b140:93a1
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://assets.hoap.com/helpscout/icons/admin-inviting-users.png
Requested by: Host: hoap-prod-public.s3-ap-southeast-2.amazonaws.com
URL: https://hoap-prod-public.s3-ap-southeast-2.amazonaws.com/helpscout/hoap.css
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:25e8:6800:15:3aff:b140:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 39211d6294d43b0256a416fe2ea71e1afcb6dddd0830fddae6bfd6589ec99d14

Request headers

Referer: https://hoap-prod-public.s3-ap-southeast-2.amazonaws.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 18 Jul 2024 15:44:51 GMT
via: 1.1 054609fe51831eb8825d39133f1a4c84.cloudfront.net (CloudFront)
last-modified: Tue, 13 Apr 2021 23:21:51 GMT
server: AmazonS3
x-amz-cf-pop: AMS1-P3
etag: "7c08a863825f2ab437a798dcb21269ad"
x-amz-server-side-encryption: AES256
x-cache: Miss from cloudfront
content-type: image/png
accept-ranges: bytes
content-length: 50637
x-amz-cf-id: E51KEAUKuwthJItH-uj7C-oKF-GfYqN5LRkW7f24TQGpnZu87Rfb0w==

GET
H2 200 admin-roles-and-teams.png
assets.hoap.com/helpscout/icons/ 123 KB
123 KB 1234ms
1152ms Image
image/png 2600:9000:25e8:6800:15:3aff:b140:93a1
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://assets.hoap.com/helpscout/icons/admin-roles-and-teams.png
Requested by: Host: hoap-prod-public.s3-ap-southeast-2.amazonaws.com
URL: https://hoap-prod-public.s3-ap-southeast-2.amazonaws.com/helpscout/hoap.css
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:25e8:6800:15:3aff:b140:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: c09519927967fed1e77089cc7d3cf9da0ffc191224bf2ba7876ed6c4e117a78e

Request headers

Referer: https://hoap-prod-public.s3-ap-southeast-2.amazonaws.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 18 Jul 2024 15:44:51 GMT
via: 1.1 054609fe51831eb8825d39133f1a4c84.cloudfront.net (CloudFront)
last-modified: Tue, 13 Apr 2021 23:21:51 GMT
server: AmazonS3
x-amz-cf-pop: AMS1-P3
etag: "0eeec83ea316c14ff6db1b3fd5a08970"
x-amz-server-side-encryption: AES256
x-cache: Miss from cloudfront
content-type: image/png
accept-ranges: bytes
content-length: 125591
x-amz-cf-id: bSmeM4pslQBmoAgmyxQXjpSXqEQnqWRFje9uiTju2RyHl14uvsr8zw==

GET
H2 200 admin-video-walkthrough.png
assets.hoap.com/helpscout/icons/ 18 KB
18 KB 1262ms
1180ms Image
image/png 2600:9000:25e8:6800:15:3aff:b140:93a1
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://assets.hoap.com/helpscout/icons/admin-video-walkthrough.png
Requested by: Host: hoap-prod-public.s3-ap-southeast-2.amazonaws.com
URL: https://hoap-prod-public.s3-ap-southeast-2.amazonaws.com/helpscout/hoap.css
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:25e8:6800:15:3aff:b140:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 8720e562081e81228dc2740e2c1d30800dcd858266955392f9636dc897e23fe3

Request headers

Referer: https://hoap-prod-public.s3-ap-southeast-2.amazonaws.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 18 Jul 2024 15:44:51 GMT
via: 1.1 054609fe51831eb8825d39133f1a4c84.cloudfront.net (CloudFront)
last-modified: Tue, 13 Apr 2021 23:21:52 GMT
server: AmazonS3
x-amz-cf-pop: AMS1-P3
etag: "380a1ba660900b07d3fd56707756aac6"
x-amz-server-side-encryption: AES256
x-cache: Miss from cloudfront
content-type: image/png
accept-ranges: bytes
content-length: 18537
x-amz-cf-id: znl-tRvNl8pBMFtWa4dkyZV3kpXZ1eUvdxTJyhsykwKjrdQ_qhWFmg==

GET
H2 200 leaders-using-hoap.png
assets.hoap.com/helpscout/icons/ 56 KB
56 KB 1155ms
1074ms Image
image/png 2600:9000:25e8:6800:15:3aff:b140:93a1
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://assets.hoap.com/helpscout/icons/leaders-using-hoap.png
Requested by: Host: hoap-prod-public.s3-ap-southeast-2.amazonaws.com
URL: https://hoap-prod-public.s3-ap-southeast-2.amazonaws.com/helpscout/hoap.css
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:25e8:6800:15:3aff:b140:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: f1843cff4cdd0f28fe0415084f404acd6eef832b0f43131af5172aef788e2232

Request headers

Referer: https://hoap-prod-public.s3-ap-southeast-2.amazonaws.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 18 Jul 2024 15:44:51 GMT
via: 1.1 054609fe51831eb8825d39133f1a4c84.cloudfront.net (CloudFront)
last-modified: Tue, 13 Apr 2021 23:21:53 GMT
server: AmazonS3
x-amz-cf-pop: AMS1-P3
etag: "60003db326e4687291ee90b1c783d6f6"
x-amz-server-side-encryption: AES256
x-cache: Miss from cloudfront
content-type: image/png
accept-ranges: bytes
content-length: 57079
x-amz-cf-id: FGKoy-ndjF4byH320vkmlynS0Zzw5NtSqq6PTyxtjs_6sBlm21q7Vw==

GET
H2 200 leaders-understanding-wellbeing.png
assets.hoap.com/helpscout/icons/ 34 KB
34 KB 1074ms
1074ms Image
image/png 2600:9000:25e8:6800:15:3aff:b140:93a1
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://assets.hoap.com/helpscout/icons/leaders-understanding-wellbeing.png
Requested by: Host: hoap-prod-public.s3-ap-southeast-2.amazonaws.com
URL: https://hoap-prod-public.s3-ap-southeast-2.amazonaws.com/helpscout/hoap.css
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:25e8:6800:15:3aff:b140:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 3d4f0d2fe92212e8ec9c9a412983667f864e0a079c3189caee13fb6ef97d2a5a

Request headers

Referer: https://hoap-prod-public.s3-ap-southeast-2.amazonaws.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 18 Jul 2024 15:44:52 GMT
via: 1.1 054609fe51831eb8825d39133f1a4c84.cloudfront.net (CloudFront)
last-modified: Tue, 13 Apr 2021 23:21:52 GMT
server: AmazonS3
x-amz-cf-pop: AMS1-P3
etag: "9bd9f4e52789d18bd16eadad7d29503a"
x-amz-server-side-encryption: AES256
x-cache: Miss from cloudfront
content-type: image/png
accept-ranges: bytes
content-length: 34892
x-amz-cf-id: hqVJoAv1ioL_9zdlVUWaIvWpXIs_24mKlGUdrNTFqKtsrbwUF_ihAQ==

GET
H2 200 talent-getting-started.png
assets.hoap.com/helpscout/icons/ 37 KB
37 KB 1151ms
1150ms Image
image/png 2600:9000:25e8:6800:15:3aff:b140:93a1
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://assets.hoap.com/helpscout/icons/talent-getting-started.png
Requested by: Host: hoap-prod-public.s3-ap-southeast-2.amazonaws.com
URL: https://hoap-prod-public.s3-ap-southeast-2.amazonaws.com/helpscout/hoap.css
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:25e8:6800:15:3aff:b140:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 8e23bbb957293fe63a74bae14be4217cef4c9f51d2202e3705435f4749121ffd

Request headers

Referer: https://hoap-prod-public.s3-ap-southeast-2.amazonaws.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 18 Jul 2024 15:44:52 GMT
via: 1.1 054609fe51831eb8825d39133f1a4c84.cloudfront.net (CloudFront)
last-modified: Tue, 13 Apr 2021 23:21:53 GMT
server: AmazonS3
x-amz-cf-pop: AMS1-P3
etag: "cd7a02af87f22e547089d648c1abb419"
x-amz-server-side-encryption: AES256
x-cache: Miss from cloudfront
content-type: image/png
accept-ranges: bytes
content-length: 37746
x-amz-cf-id: n8D0XFSM9fL3m7eqM8uuZjSk4A0_u_46LS5BQGadM0vX8YONR1qclA==

GET
H2 200 Tropiline-Bold.woff2
assets.hoap.com/helpscout/fonts/ 35 KB
36 KB 1398ms
1343ms Font
binary/octet-stream 2600:9000:25e8:6800:15:3aff:b140:93a1
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets.hoap.com/helpscout/fonts/Tropiline-Bold.woff2
Requested by: Host: hoap-prod-public.s3-ap-southeast-2.amazonaws.com
URL: https://hoap-prod-public.s3-ap-southeast-2.amazonaws.com/helpscout/hoap.css
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:25e8:6800:15:3aff:b140:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 4fede0812d2072f3a21871d630f7e46440c9b807bcef827dc81caa246f5d1ec0

Request headers

Referer: https://hoap-prod-public.s3-ap-southeast-2.amazonaws.com/
Origin: https://support.hoap.com
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 18 Jul 2024 15:44:51 GMT
via: 1.1 72aa637991c46f23f831d2a4b7cb6c9a.cloudfront.net (CloudFront)
x-amz-cf-pop: AMS1-P3
x-amz-server-side-encryption: AES256
x-cache: Miss from cloudfront
content-length: 35744
last-modified: Tue, 30 Mar 2021 23:43:27 GMT
server: AmazonS3
etag: "a41d2e63e74d4b3127b5594cdb448401"
access-control-max-age: 3000
access-control-allow-methods: GET, HEAD, PUT, POST
content-type: binary/octet-stream
access-control-allow-origin: https://support.hoap.com
access-control-expose-headers: ETag, Authorization
vary: Origin,Access-Control-Request-Headers,Access-Control-Request-Method
access-control-allow-credentials: true
accept-ranges: bytes
x-amz-cf-id: rRbTZB-2rjgw19-gp_AiMdOJHEsmnhojtaGxSUQMnnPYkMibSq1kmw==

GET
H2 200 pxiByp8kv8JHgFVrLEj6Z1xlFQ.woff2
fonts.gstatic.com/s/poppins/v21/ 8 KB
8 KB 33ms
8ms Font
font/woff2 2a00:1450:4001:828::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/poppins/v21/pxiByp8kv8JHgFVrLEj6Z1xlFQ.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Poppins:ital,wght@0,100;0,300;0,400;0,500;0,600;0,700;0,800;1,300&display=swap

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:828::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

f4e80d9dfd374d02989b87a27b5ed4cb78fbb177c27f1478e9a8b0afb7513149

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://fonts.googleapis.com/
Origin: https://support.hoap.com
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 18 Jul 2024 03:04:16 GMT
x-content-type-options: nosniff
age: 45633
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 8000
x-xss-protection: 0
last-modified: Fri, 22 Mar 2024 00:00:59 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Fri, 18 Jul 2025 03:04:16 GMT

GET
H2 200 pxiByp8kv8JHgFVrLGT9Z1xlFQ.woff2
fonts.gstatic.com/s/poppins/v21/ 8 KB
8 KB 38ms
13ms Font
font/woff2 2a00:1450:4001:828::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/poppins/v21/pxiByp8kv8JHgFVrLGT9Z1xlFQ.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Poppins:ital,wght@0,100;0,300;0,400;0,500;0,600;0,700;0,800;1,300&display=swap

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:828::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

cd36de204aca2d5fa263a731f7c20009b5e3d754ba1f1e03c33e93a48f3e7446

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://fonts.googleapis.com/
Origin: https://support.hoap.com
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Tue, 16 Jul 2024 11:58:52 GMT
x-content-type-options: nosniff
age: 186357
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 7748
x-xss-protection: 0
last-modified: Fri, 22 Mar 2024 00:01:14 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Wed, 16 Jul 2025 11:58:52 GMT

GET
H2 200 pxiEyp8kv8JHgFVrJJfecg.woff2
fonts.gstatic.com/s/poppins/v21/ 8 KB
8 KB 34ms
9ms Font
font/woff2 2a00:1450:4001:828::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/poppins/v21/pxiEyp8kv8JHgFVrJJfecg.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Poppins:ital,wght@0,100;0,300;0,400;0,500;0,600;0,700;0,800;1,300&display=swap

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:828::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

7d93459d86585bfcdbb7e0376056226adb25821ee54b96236fe2123e9560929f

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://fonts.googleapis.com/
Origin: https://support.hoap.com
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Tue, 16 Jul 2024 02:11:00 GMT
x-content-type-options: nosniff
age: 221629
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 7884
x-xss-protection: 0
last-modified: Fri, 22 Mar 2024 00:00:38 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Wed, 16 Jul 2025 02:11:00 GMT

GET
H2 200 favicon.ico
d33v4339jhl8k0.cloudfront.net/docs/assets/5e2517ae04286364bc941a13/images/6062a5e824ce107ab4d1aad3/ 34 KB
34 KB 433ms
432ms Other
image/vnd.microsoft.icon 18.244.20.171
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://d33v4339jhl8k0.cloudfront.net/docs/assets/5e2517ae04286364bc941a13/images/6062a5e824ce107ab4d1aad3/favicon.ico
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.244.20.171 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-244-20-171.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 15b67d1edd1ea34ed44d1445f38bb5e6e57511cc74516c06ef7b35f9a03c7f51

Request headers

Referer: https://support.hoap.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 18 Jul 2024 15:44:53 GMT
via: 1.1 8614f084c2572336b13eed108c40e01e.cloudfront.net (CloudFront)
last-modified: Tue, 30 Mar 2021 04:15:37 GMT
server: AmazonS3
x-amz-cf-pop: FRA56-P11
etag: "8e0e28253e445faf7d83016fcab4bb24"
x-amz-server-side-encryption: AES256
x-cache: Miss from cloudfront
content-type: image/vnd.microsoft.icon
accept-ranges: bytes
content-length: 34494
x-amz-cf-id: NnFS8sZFKNRb1WXHA_odjIDnDJJlz-YPpWWqzDrn7ohFIHHb3Zb9sw==

Verdicts & Comments Add Verdict or Comment

9 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

1 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

			Domain/Path	Expires	Name / Value
			support.hoap.com/	1970-01-21 06:54:13	Name: PLAY_SESSION Value: "7eb780d1baf85dcc962d8682f950d8fec1912cbb-siteId=5e2517ae04286364bc941a14&hs.session.id=3ffBUA5TUwvBMLYWpBlBPFdksUUWyFOxxGvJJL1MnNZCEv969LQHkim2xMHjyNyY&hs.session.exp=1721403888334"

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets.hoap.com
d33v4339jhl8k0.cloudfront.net
d3eto7onm69fcz.cloudfront.net
fonts.googleapis.com
fonts.gstatic.com
hoap-prod-public.s3-ap-southeast-2.amazonaws.com
support.hoap.com
18.244.20.171
2600:9000:25e8:6800:15:3aff:b140:93a1
2600:9000:2646:e400:b:1881:c0:21
2a00:1450:4001:806::200a
2a00:1450:4001:828::2003
52.45.204.129
52.95.128.186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support.hoap.com Open in urlscan Pro 52.45.204.129 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Detected technologies

Page Statistics

19 Requests

100 %HTTPS

57 %IPv6

5 Domains

7 Subdomains

7 IPs

3 Countries

1146 kBTransfer

1153 kBSize

1 Cookies

2 Outgoing links

Redirected requests

19 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

9 JavaScript Global Variables

1 Cookies

Indicators

support.hoap.com Open in urlscan Pro
52.45.204.129 Public Scan

Screenshot
Live screenshot

Full Image

19
Requests

100 %
HTTPS

57 %
IPv6

5
Domains

7
Subdomains

7
IPs

3
Countries

1146 kB
Transfer

1153 kB
Size

1
Cookies

19 HTTP transactions
0 data transactions