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helpdesk.shawmut.com Open in urlscan Pro
52.55.137.157  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://helpdesk.shawmut.com/
Effective URL: https://helpdesk.shawmut.com/support/home
Submission: On July 31 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 15 IPs in 2 countries across 9 domains to perform 36 HTTP transactions. The main IP is 52.55.137.157, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.shawmut.com.
TLS certificate: Issued by R10 on July 31st 2024. Valid for: 3 months.
This is the only time helpdesk.shawmut.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 4 52.55.137.157 14618 (AMAZON-AES)
8 3.160.150.61 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
4 18.172.153.2 16509 (AMAZON-02)
3 3.160.150.85 16509 (AMAZON-02)
3 3.160.150.13 16509 (AMAZON-02)
1 108.138.7.9 16509 (AMAZON-02)
2 13.224.194.131 16509 (AMAZON-02)
1 18.173.205.89 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
1 13.224.103.122 16509 (AMAZON-02)
2 52.54.22.52 14618 (AMAZON-AES)
2 34.205.132.152 14618 (AMAZON-AES)
2 172.66.0.145 13335 (CLOUDFLAR...)
1 18.245.60.107 16509 (AMAZON-02)
36 15
4    52.55.137.157 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-55-137-157.compute-1.amazonaws.com
helpdesk.shawmut.com
8    3.160.150.61 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-3-160-150-61.fra60.r.cloudfront.net
assets8.freshservice.com
assets2.freshservice.com
assets3.freshservice.com
assets10.freshservice.com
1    2a00:1450:4001:830::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
4    18.172.153.2 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-172-153-2.lhr50.r.cloudfront.net
assets6.freshservice.com
3    3.160.150.85 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-3-160-150-85.fra60.r.cloudfront.net
assets1.freshservice.com
3    3.160.150.13 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-3-160-150-13.fra60.r.cloudfront.net
assets7.freshservice.com
1    108.138.7.9 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-138-7-9.fra56.r.cloudfront.net
shawmuthelpdesk.attachments.freshservice.com
2    13.224.194.131 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-194-131.fra2.r.cloudfront.net
dzvv3qu02a8s8.cloudfront.net
1    18.173.205.89 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-173-205-89.fra56.r.cloudfront.net
rts-static-prod.freshworksapi.com
2    2a00:1450:4001:813::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
1    13.224.103.122 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-103-122.zrh50.r.cloudfront.net
fe-perf-assets.freshworks.com
2    52.54.22.52 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-54-22-52.compute-1.amazonaws.com
wchat.freshchat.com
2    34.205.132.152 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-205-132-152.compute-1.amazonaws.com
wchat.freshchat.com
2    172.66.0.145 (United States)

ASN13335 (CLOUDFLARENET, US)
rum.haystack.es
1    18.245.60.107 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-245-60-107.fra60.r.cloudfront.net
shawmut.webpush.freshchat.com
Apex Domain
Subdomains		 Transfer
19 freshservice.com
assets8.freshservice.com — Cisco Umbrella Rank: 93698
assets6.freshservice.com — Cisco Umbrella Rank: 93810
assets1.freshservice.com — Cisco Umbrella Rank: 94989
assets2.freshservice.com — Cisco Umbrella Rank: 95763
assets7.freshservice.com — Cisco Umbrella Rank: 93697
shawmuthelpdesk.attachments.freshservice.com
assets3.freshservice.com — Cisco Umbrella Rank: 95390
assets10.freshservice.com — Cisco Umbrella Rank: 94611
503 KB
5 freshchat.com
wchat.freshchat.com — Cisco Umbrella Rank: 22502
shawmut.webpush.freshchat.com
24 KB
4 shawmut.com
helpdesk.shawmut.com
202 KB
2 haystack.es
rum.haystack.es — Cisco Umbrella Rank: 55365
2 gstatic.com
fonts.gstatic.com
33 KB
2 cloudfront.net
dzvv3qu02a8s8.cloudfront.net
175 KB
1 freshworks.com
fe-perf-assets.freshworks.com — Cisco Umbrella Rank: 140695
71 KB
1 freshworksapi.com
rts-static-prod.freshworksapi.com — Cisco Umbrella Rank: 19313
26 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
1 KB
36 9
Domain Requested by
4 wchat.freshchat.com helpdesk.shawmut.com
wchat.freshchat.com
4 assets6.freshservice.com helpdesk.shawmut.com
4 helpdesk.shawmut.com 1 redirects helpdesk.shawmut.com
3 assets7.freshservice.com helpdesk.shawmut.com
3 assets1.freshservice.com helpdesk.shawmut.com
3 assets8.freshservice.com helpdesk.shawmut.com
assets8.freshservice.com
2 rum.haystack.es fe-perf-assets.freshworks.com
2 fonts.gstatic.com fonts.googleapis.com
2 dzvv3qu02a8s8.cloudfront.net helpdesk.shawmut.com
2 assets3.freshservice.com helpdesk.shawmut.com
assets1.freshservice.com
2 assets2.freshservice.com helpdesk.shawmut.com
1 shawmut.webpush.freshchat.com wchat.freshchat.com
1 fe-perf-assets.freshworks.com helpdesk.shawmut.com
1 rts-static-prod.freshworksapi.com helpdesk.shawmut.com
1 assets10.freshservice.com helpdesk.shawmut.com
1 shawmuthelpdesk.attachments.freshservice.com helpdesk.shawmut.com
1 fonts.googleapis.com helpdesk.shawmut.com
36 17

This site contains links to these domains. Also see Links.

Domain
support.freshservice.com
Subject Issuer Validity Valid
helpdesk.shawmut.com
R10		 2024-07-31 -
2024-10-29		 3 months crt.sh
*.freshservice.com
Amazon RSA 2048 M01		 2023-09-22 -
2024-10-20		 a year crt.sh
upload.video.google.com
WR2		 2024-07-30 -
2024-10-22		 3 months crt.sh
*.attachments.freshservice.com
Amazon RSA 2048 M02		 2024-01-31 -
2025-02-28		 a year crt.sh
*.cloudfront.net
Amazon RSA 2048 M01		 2023-10-10 -
2024-09-19		 a year crt.sh
freshworksapi.com
Amazon RSA 2048 M02		 2024-01-08 -
2025-02-04		 a year crt.sh
*.gstatic.com
WR2		 2024-07-30 -
2024-10-22		 3 months crt.sh
*.freshworks.com
Amazon RSA 2048 M03		 2024-06-14 -
2025-07-12		 a year crt.sh
*.freshchat.com
Amazon RSA 2048 M02		 2024-01-22 -
2025-02-18		 a year crt.sh
haystack.es
WE1		 2024-07-23 -
2024-10-21		 3 months crt.sh
*.wchat.webpush.myfreshworks.com
Amazon RSA 2048 M02		 2024-06-04 -
2025-07-03		 a year crt.sh

This page contains 4 frames:

Primary Page: https://helpdesk.shawmut.com/support/home
Frame ID: 2F54544B0D3103566BDAD9EAD1C1F5D8
Requests: 32 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/config_iframe.html?host=https://wchat.freshchat.com&token=3e157d32-155d-4557-8e9e-40b1b24951a4&origin=https://helpdesk.shawmut.com
Frame ID: 5036E7A1AA4DD8EF4BEB92EF8C67CF9D
Requests: 1 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/?token=3e157d32-155d-4557-8e9e-40b1b24951a4&referrer=aHR0cHM6Ly9oZWxwZGVzay5zaGF3bXV0LmNvbQ==&eagerLoad=true
Frame ID: 9D9BB1F3D1A9A0A69925FAC7D16519DF
Requests: 1 HTTP requests in this frame

Frame: https://shawmut.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9oZWxwZGVzay5zaGF3bXV0LmNvbQ==
Frame ID: 135DBC332EA99E27604338545B907C7E
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Support : Shawmut IT Help Desk

Page URL History Show full URLs

  1. https://helpdesk.shawmut.com/ HTTP 302
    https://helpdesk.shawmut.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • wchat\.freshchat\.com/js/widget\.js
Overall confidence: 100%
Detected patterns
  • socket\.io.*\.js
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

36
Requests

100 %
HTTPS

13 %
IPv6

9
Domains

17
Subdomains

15
IPs

2
Countries

1035 kB
Transfer

2836 kB
Size

0
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.shawmut.com/ HTTP 302
    https://helpdesk.shawmut.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

36 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request home
helpdesk.shawmut.com/support/
Redirect Chain
  • https://helpdesk.shawmut.com/
  • https://helpdesk.shawmut.com/support/home
64 KB
23 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://helpdesk.shawmut.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.55.137.157 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-55-137-157.compute-1.amazonaws.com
Software
fwe /
Resource Hash
85ade0acacd3fe6e2a0952e56471ec6e2197b2d4b673fe67ae4a06e2493b8424
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, no-store
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Wed, 31 Jul 2024 10:58:14 GMT
etag
W/"85ade0acacd3fe6e2a0952e56471ec6e"
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-download-options
noopen
x-envoy-upstream-service-time
39
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
true
x-permitted-cross-domain-policies
none
x-ratelimit-remaining
493
x-ratelimit-total
500
x-ratelimit-used-currentrequest
1
x-request-id
3b217c4a-083d-9c67-a8a5-628efdf7a461
x-runtime
0.028568
x-trace-id
00-1bda3e09b5ca74ef9896ca7c298a2edc-f87db332579b4ecc-01
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store
content-type
text/html; charset=utf-8
date
Wed, 31 Jul 2024 10:58:14 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://helpdesk.shawmut.com/support/home
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-download-options
noopen
x-envoy-upstream-service-time
15
x-frame-options
SAMEORIGIN
x-permitted-cross-domain-policies
none
x-request-id
2435456e-6c18-9a1e-b4a7-d8637c7c6625
x-runtime
0.010320
x-trace-id
00-a62523984a35152212e50cdb0571c849-8f19e16100a7b2ee-01
x-xss-protection
1; mode=block
portal_utils-c12fa3638f425c6e8105973db3a18932b32e61ad2a4ea592b63695aa69b40d65.css
assets8.freshservice.com/assets/cdn/ 		234 KB
63 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets8.freshservice.com/assets/cdn/portal_utils-c12fa3638f425c6e8105973db3a18932b32e61ad2a4ea592b63695aa69b40d65.css
Requested by
Host: helpdesk.shawmut.com
URL: https://helpdesk.shawmut.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.160.150.61 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-160-150-61.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c12fa3638f425c6e8105973db3a18932b32e61ad2a4ea592b63695aa69b40d65

Request headers

Referer
https://helpdesk.shawmut.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Mon, 03 Jun 2024 16:49:36 GMT
content-encoding
gzip
via
1.1 f2a51982e289d888963f4f93b48c5f22.cloudfront.net (CloudFront)
x-amz-version-id
sNXqNRi._DDh6I52cS.7RFVqUQJVYTts
x-amz-cf-pop
FRA60-P7
age
4990119
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
64023
last-modified
Mon, 03 Jun 2024 11:47:31 GMT
server
AmazonS3
etag
"68de568c6048c6d2406e89beb60d884d"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
xWCfAms-DYWEXtRLvEFgaXdl2MnV0Q5JlK7jcXuRvtfD3cwzIyskLg==
expires
Tue, 03 Jun 2025 17:47:20 GMT
theme.css
helpdesk.shawmut.com/support/ 		756 KB
124 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://helpdesk.shawmut.com/support/theme.css?v=FS301619465909
Requested by
Host: helpdesk.shawmut.com
URL: https://helpdesk.shawmut.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.55.137.157 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-55-137-157.compute-1.amazonaws.com
Software
fwe /
Resource Hash
111c3a9dd09686d72c314277686759b69418f52055cbf1f4c70af8f2ec4549a3
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk.shawmut.com/support/home
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Wed, 31 Jul 2024 10:58:14 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
content-encoding
gzip
x-permitted-cross-domain-policies
none
x-ratelimit-total
500
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
x-ratelimit-used-currentrequest
1
status
200 OK
x-envoy-upstream-service-time
37
x-xss-protection
1; mode=block
x-request-id
87ce1728-f1a6-9005-ab68-f4b2f2f09ae3
x-trace-id
00-99e57b786918769432178733379074e0-fcd6ceeb69f44f4f-01
x-runtime
0.027816
referrer-policy
strict-origin-when-cross-origin
server
fwe
etag
W/"d89919d08e0ecf39d1346acd9fb9d9cf"
x-download-options
noopen
x-frame-options
SAMEORIGIN
x-ratelimit-remaining
492
content-type
text/css; charset=utf-8
x-fw-ratelimiting-managed
true
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
cache-control
max-age=5259492, public
css
fonts.googleapis.com/ 		9 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css?family=Roboto:regular,italic,700,700italic
Requested by
Host: helpdesk.shawmut.com
URL: https://helpdesk.shawmut.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:830::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
88f51053efa43af03cea7b56b78bba6c8db041dcb5a152c2bcc457b8a9fabc53
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://helpdesk.shawmut.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Wed, 31 Jul 2024 10:58:14 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Wed, 31 Jul 2024 10:58:14 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Wed, 31 Jul 2024 10:58:14 GMT
i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
assets6.freshservice.com/assets/cdn/ 		10 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets6.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by
Host: helpdesk.shawmut.com
URL: https://helpdesk.shawmut.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.172.153.2 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-172-153-2.lhr50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

Referer
https://helpdesk.shawmut.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sat, 16 Dec 2023 07:40:16 GMT
x-amz-version-id
bTg_8tQj0ltzRpVjOmuzOT_PUTPs0qXD
content-encoding
gzip
via
1.1 92a4cde97ae2b38a86c628fd13f8bbb2.cloudfront.net (CloudFront)
x-amz-cf-pop
LHR50-P5
age
19711079
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:58:04 GMT
server
AmazonS3
etag
W/"2ec07a935c2a4197981dd0f586028437"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=31557600
x-amz-cf-id
-nRpkpWrg2SkgQ830U5ibBxBTJFFkrhLlgdnL7j5n-deX-BIMRwhKw==
expires
Sat, 19 Nov 2022 14:58:03 GMT
en-7713494f0ccc4c1cc0e829e24be2bc8f1d06f59828a6413b13ca4870b369367e.js
assets1.freshservice.com/assets/cdn/i18n/ 		329 KB
88 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets1.freshservice.com/assets/cdn/i18n/en-7713494f0ccc4c1cc0e829e24be2bc8f1d06f59828a6413b13ca4870b369367e.js
Requested by
Host: helpdesk.shawmut.com
URL: https://helpdesk.shawmut.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.160.150.85 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-160-150-85.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7713494f0ccc4c1cc0e829e24be2bc8f1d06f59828a6413b13ca4870b369367e

Request headers

Referer
https://helpdesk.shawmut.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Mon, 29 Jul 2024 12:29:38 GMT
content-encoding
gzip
via
1.1 444bee00bd8f759506e806be3c13fa6c.cloudfront.net (CloudFront)
x-amz-version-id
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max-age=31536000; includeSubDomains
content-encoding
gzip
last-modified
Tue, 30 Jul 2024 04:33:50 GMT
server
fwe
nel
{ "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
content-type
application/javascript
x-fw-ratelimiting-managed
false
cache-control
max-age=900, must-revalidate
x-server
lgb5v
x-envoy-upstream-service-time
2
x-xss-protection
1; mode=block
x-request-id
71368625-f527-4add-80f8-46cfc5645b92
favicon-8fc6958a94504cfdc8785b82cd06fcb6022039710dfb8ccb9e507dd2f3bf51a5.ico
assets6.freshservice.com/assets/logos/misc/ 		4 KB
5 KB 		Other
General
Check archive.org
Download Go to
Full URL
https://assets6.freshservice.com/assets/logos/misc/favicon-8fc6958a94504cfdc8785b82cd06fcb6022039710dfb8ccb9e507dd2f3bf51a5.ico
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.172.153.2 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-172-153-2.lhr50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
https://helpdesk.shawmut.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Wed, 03 Jan 2024 06:26:04 GMT
x-amz-version-id
.HYR9jEuIM0FyKMSTxnq2WUznjqq7l5K
via
1.1 92a4cde97ae2b38a86c628fd13f8bbb2.cloudfront.net (CloudFront)
x-amz-cf-pop
LHR50-P5
age
18160332
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
4286
last-modified
Fri, 19 Nov 2021 08:55:12 GMT
server
AmazonS3
etag
"e2e38a3c0a154379936b75590398ca9f"
content-type
image/vnd.microsoft.icon
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public, max-age=31557600
accept-ranges
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x-amz-cf-id
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expires
Sat, 19 Nov 2022 14:55:11 GMT
config_iframe.html
wchat.freshchat.com/widget/ Frame 5036 		0
0 		Document
General
Check archive.org
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Full URL
https://wchat.freshchat.com/widget/config_iframe.html?host=https://wchat.freshchat.com&token=3e157d32-155d-4557-8e9e-40b1b24951a4&origin=https://helpdesk.shawmut.com
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.205.132.152 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-205-132-152.compute-1.amazonaws.com
Software
fwe /
Resource Hash
Security Headers
Name Value
Content-Security-Policy style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk.shawmut.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

cache-control
no-cache, no-store, must-revalidate, pre-check=0, post-check=0
content-encoding
gzip
content-security-policy
style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
content-type
text/html
date
Wed, 31 Jul 2024 10:58:15 GMT
last-modified
Tue, 30 Jul 2024 04:33:50 GMT
nel
{ "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
server
fwe
strict-transport-security
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x-envoy-upstream-service-time
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x-request-id
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x-xss-protection
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/
wchat.freshchat.com/widget/ Frame 9D9B 		0
0 		Document
General
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Full URL
https://wchat.freshchat.com/widget/?token=3e157d32-155d-4557-8e9e-40b1b24951a4&referrer=aHR0cHM6Ly9oZWxwZGVzay5zaGF3bXV0LmNvbQ==&eagerLoad=true
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.205.132.152 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-205-132-152.compute-1.amazonaws.com
Software
fwe /
Resource Hash
Security Headers
Name Value
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Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk.shawmut.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

cache-control
no-cache, no-store, must-revalidate, pre-check=0, post-check=0
content-encoding
gzip
content-security-policy
style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
content-type
text/html
date
Wed, 31 Jul 2024 10:58:15 GMT
last-modified
Tue, 30 Jul 2024 04:33:50 GMT
nel
{ "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
server
fwe
strict-transport-security
max-age=31536000; includeSubDomains
x-envoy-upstream-service-time
1
x-fw-ratelimiting-managed
false
x-request-id
1499173e-727e-455b-9914-854b7897fc7c
x-server
c7twl
x-trace-id
00-2722f5cb73a666f185f6e6cc81086d21-0d8a86c3de6c7a44-00
x-xss-protection
1; mode=block
widget.css
wchat.freshchat.com/widget/css/ 		9 KB
2 KB 		Stylesheet
General
Check archive.org
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Full URL
https://wchat.freshchat.com/widget/css/widget.css?t=1722423495885
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.54.22.52 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-54-22-52.compute-1.amazonaws.com
Software
fwe /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk.shawmut.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Wed, 31 Jul 2024 10:58:15 GMT
strict-transport-security
max-age=31536000; includeSubDomains
content-encoding
gzip
nel
{ "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
x-envoy-upstream-service-time
1
x-xss-protection
1; mode=block
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x-trace-id
00-131720f908b859d41a7ffab242f920c9-2e37d17fbed10068-00
last-modified
Tue, 30 Jul 2024 04:33:50 GMT
server
fwe
report-to
{ "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
content-type
text/css
x-fw-ratelimiting-managed
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cache-control
max-age=31536000,no-cache, no-store, must-revalidate, pre-check=0, post-check=0,public
x-server
c7twl
expires
Thu, 31 Jul 2025 10:58:15 GMT
analytics
rum.haystack.es/freshservice/ 		0
0 		Fetch
General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshservice/analytics
Requested by
Host: fe-perf-assets.freshworks.com
URL: https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.5.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.66.0.145 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://helpdesk.shawmut.com/
x-auth-token
eb1e72921be822802ec8465f4fabd13b
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36
Content-type
application/json

Response headers

date
Wed, 31 Jul 2024 10:58:16 GMT
strict-transport-security
max-age=0
cf-cache-status
DYNAMIC
nel
{ "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
x-ratelimit-total
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x-envoy-upstream-service-time
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alt-svc
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x-request-id
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x-trace-id
00-eba91574b1230be5d6c344ed2ac04954-0485c4ff02fe274a-00
server
cloudflare
vary
Origin
report-to
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x-fw-ratelimiting-managed
true
access-control-allow-origin
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x-ratelimit-remaining
58313
access-control-allow-credentials
true
cf-ray
8abd1285099b30c6-FRA
analytics
rum.haystack.es/freshservice/ Frame 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshservice/analytics
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.66.0.145 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type,x-auth-token
Access-Control-Request-Method
POST
Origin
https://helpdesk.shawmut.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
X-Requested-With,X-Auth-Token,Content-Type,Accept,Origin
access-control-allow-methods
OPTIONS,POST
access-control-allow-origin
https://helpdesk.shawmut.com
access-control-max-age
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alt-svc
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cf-cache-status
DYNAMIC
cf-ray
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content-length
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date
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nel
{ "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
report-to
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server
cloudflare
strict-transport-security
max-age=0
x-envoy-upstream-service-time
0
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x-trace-id
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index.html
shawmut.webpush.freshchat.com/ Frame 135D 		0
0 		Document
General
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Full URL
https://shawmut.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9oZWxwZGVzay5zaGF3bXV0LmNvbQ==
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.245.60.107 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-245-60-107.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash

Request headers

Referer
https://helpdesk.shawmut.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

content-encoding
gzip
content-type
text/html
date
Wed, 31 Jul 2024 10:58:18 GMT
etag
W/"4d98f93ebe4eb8cedbbfdb3004920aeb"
last-modified
Fri, 25 Oct 2019 06:53:38 GMT
server
AmazonS3
vary
Accept-Encoding
via
1.1 98559aba51e0c88c6e74c88152fb63ae.cloudfront.net (CloudFront)
x-amz-cf-id
Yho-ktCudVVlrR1iViowjZ1tp6RHtGJY9jJoOxhhZtD6UFbj5YS_xg==
x-amz-cf-pop
FRA60-P5
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront

Verdicts & Comments Add Verdict or Comment

132 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| analyticsCollectorConfig object| FW_RUM number| ANALYTICS_INTERFACE_HISTORY_LENGTH function| parcelRequire object| FW_RUM_SSR_ADAPTER object| I18n object| MODULE_NAME_PATTERN object| customTranslations string| PROFILE_BLANK_THUMB_PATH string| PROFILE_BLANK_MEDIUM_PATH string| KBASE_NOTIFICATION_PATH string| SPACER_IMAGE_PATH object| FILLER_IMAGES string| cloudfront_host_url function| $A function| $w function| $H function| $R function| log function| imgerror function| default_image_error function| layoutResize function| closeableFlash function| uniqueCodeGenerator function| sanitizeValue function| escapeHtml function| unescapeHtml function| getParameterByName function| setCookie function| getCookie function| deleteCookie function| highlightHashLink function| handleEllipsis function| restrictCharLimitTextBox function| handleLookUpAutoComplete object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect object| isMobile function| delay function| $t function| NestedField function| $ function| $$ function| Selector function| jQuery object| html5 object| Modernizr object| PortalUtil function| $j function| highlight_code function| escape_tags function| _ object| $LAB function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG string| ctrlkeyname string| shiftkeyname string| altkeyname boolean| isI18defined object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder object| allowedMimeTypes function| XRegExp object| SyntaxHighlighter object| portal string| href string| pathname object| LAB_URL_LIST object| DATE_FORMATS string| API_V2_PATH boolean| isAttachmentExtensionsWhitelistEnabled object| ALLOWED_ATTACHMENT_TYPES number| MAX_ATTACHMENT_LIMIT object| WS_SVG_ICONS object| generic_form_builder object| gerenic_bot_node_builder object| AgentReqCommon function| getDateFormat function| loading_box function| update_requester_img function| changeCatalogImages function| datetime_pair_automation function| disablePrototypeJS object| pluginsToDisable object| OnboardingPublicFormUtils object| jQuery183004431530847032494 object| Helpdesk function| DP_jQuery_1722423494842 object| Select2 function| moment function| add_csrf_token function| AvatarReader function| SetupSticky function| sideModal function| Spinner object| Shortcuts object| current_user_time_format function| PUBSUBio function| RTS function| Iris object| JST object| App string| conv_tickets_url string| associate_asset_text object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha object| fsCryptoJS object| fcWidget

0 Cookies

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshservice.com
assets10.freshservice.com
assets2.freshservice.com
assets3.freshservice.com
assets6.freshservice.com
assets7.freshservice.com
assets8.freshservice.com
dzvv3qu02a8s8.cloudfront.net
fe-perf-assets.freshworks.com
fonts.googleapis.com
fonts.gstatic.com
helpdesk.shawmut.com
rts-static-prod.freshworksapi.com
rum.haystack.es
shawmut.webpush.freshchat.com
shawmuthelpdesk.attachments.freshservice.com
wchat.freshchat.com
108.138.7.9
13.224.103.122
13.224.194.131
172.66.0.145
18.172.153.2
18.173.205.89
18.245.60.107
2a00:1450:4001:813::2003
2a00:1450:4001:830::200a
3.160.150.13
3.160.150.61
3.160.150.85
34.205.132.152
52.54.22.52
52.55.137.157
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