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Effective URL: https://www.shipmercury.com/
Submission: On October 06 via automatic, source certstream-suspicious — Scanned from DE
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SUPPORT@SHIPMERCURY.COM
617-723-5205
SHIPMENT TRACKING
Login
* Why Mercury
* Our Proven Process
* Our Values
* Who We Serve
HEALTHCARE & LIFE SCIENCES
* Medical Devices
* Diagnostic Kits
* Life Sciences
PROFESSIONAL SERVICES
* Law Firms
* Marketing Agencies
* Financial Firms
* Fine Art
TECHNOLOGY
* Network Hardware
* Robotics
* 3D Printers
* Innovative Materials
* Our Services
OUR SERVICES
* Express Package
* Specialty Cold Chain
* Domestic Freight
* International Freight
* Same Day Courier
* Trade Shows
* Warehousing & Fulfillment
* Packaging & Crating
* Tracking and Resources
TRACKING AND RESOURCES
* Shipping & Tracking
* Knowledge Base
* Careers
Get Started
* Our Proven Process
* Our Values
HEALTHCARE & LIFE SCIENCES
* Medical Devices
* Diagnostic Kits
* Life Sciences
PROFESSIONAL SERVICES
* Law Firms
* Marketing Agencies
* Financial Firms
* Fine Art
TECHNOLOGY
* Network Hardware
* Robotics
* 3D Printers
* Innovative Materials
OUR SERVICES
* Express Package
* Specialty Cold Chain
* Domestic Freight
* International Freight
* Same Day Courier
* Trade Shows
* Warehousing & Fulfillment
* Packaging & Crating
TRACKING AND RESOURCES
* Shipping & Tracking
* Knowledge Base
* Careers
COMPREHENSIVE SHIPPING SOLUTION
Unlike other shipping companies whose size might limit their flexibility, we
create a solution to accommodate your individual needs. Mercury offers a
comprehensive shipping solution for Healthcare & Life Sciences, Professional
Services, and Technology companies. With a single point of contact, our team
manages all of your global shipping needs.
…More
INDIVIDUAL ATTENTION
When you are busy or have a problem, you want to speak to a real person, right
away. Waiting on hold or speaking to an automated phone attendant isn’t
acceptable. At Mercury, we pride ourselves on our responsiveness, giving
individual attention to every package and every client.
…More
EXPERT TEAM
We understand the impact of late or delayed packages. Mercury’s experienced team
proactively tracks and troubleshoots each package to keep you informed and solve
issues on your behalf. Call or email us with any questions or issues you have.
From customs paperwork to temperature-sensitive options, we’ve seen it all. If
it’s new to us, we’ll investigate the possibilities for you.
…More
COMPREHENSIVE SHIPPING SOLUTION
Unlike other shipping companies whose size might limit their flexibility, we
create a solution to accommodate your individual needs. Mercury offers a
comprehensive shipping solution for Healthcare & Life Sciences, Professional
Services, and Technology companies. With a single point of contact, our team
manages all of your global shipping needs.
…More
INDIVIDUAL ATTENTION
When you are busy or have a problem, you want to speak to a real person, right
away. Waiting on hold or speaking to an automated phone attendant isn’t
acceptable. At Mercury, we pride ourselves on our responsiveness, giving
individual attention to every package and every client.
…More
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Get Started
73.4
NPS® Score
10.5
YEARS
Average Client Relationship
236
Countries and Territories
Served
14.1
YEARS
Our Employees Average Logistics Expertise
WHY MERCURY?
REAL PERSON, NOT A 1-800 NUMBER
EXPERT KNOWLEDGE AND GUIDANCE
CUSTOMIZED INVOICES AND REPORTS
PROACTIVELY TRACKING AND TROUBLESHOOTING EXCEPTIONS
FLEXIBLE PICKUPS
EXPRESS PACKAGE AND SPECIALITY COLD CHAIN
* Express
* Cold Chain
* Pallet/Crate
* Import/Export
SUPPORTING INNOVATION BY SIMPLIFYING SHIPPING SINCE 1984
Our Proven Process
WHO WE SERVE
HEALTHCARE & LIFE SCIENCES
PROFESSIONAL SERVICES
TECHNOLOGY
OUR SERVICES
EXPRESS PACKAGE
SPECIALTY COLD CHAIN
DOMESTIC FREIGHT
INTERNATIONAL FREIGHT
SAME DAY COURIER
TRADE SHOWS
WAREHOUSING & FULFILLMENT
PACKAGING & CRATING
YOUR SHIPPING PARTNER
Contact Us
Previous
OUR CUSTOMER EXPERIENCE
Incredible customer service - always going above and beyond to help my team
succeed. We really appreciate your partnership in all things shipping!
- COMMERCIAL OPERATIONS AT A LIFE SCIENCES COMPANY
OUR CUSTOMER EXPERIENCE
Mercury has helped us save labor costs and drive operational efficiencies as we
scale our at-home COVID testing business.
- VP OF OPERATIONS AT A DIAGNOSTICS COMPANY
OUR CUSTOMER EXPERIENCE
Incredible customer service and highly responsive. I have never had a better
team helping to ensure our critical materials make it exactly where we need
them, internationally, in such a timely manner.
- LABORATORY OPERATIONS MANAGER AT A LIFE SCIENCE RESEARCH COMPANY
OUR CUSTOMER EXPERIENCE
Mercury saves us money and is helpful in getting insight when major couriers'
own tracking information does not provide answers. We also love our pick-up
handler!
- PARTNER AT A LAW FIRM
OUR CUSTOMER EXPERIENCE
Arranging the shipment was easy and it was great to talk to the same people who
understood my shipping requirements. The shipment was quickly delivered to
Denmark and arrived frozen.
- SCIENTIST AT A THERAPEUTICS COMPANY
OUR CUSTOMER EXPERIENCE
Prompt service and fair pricing.
- NETWORK ENGINEER AT A TRADING COMPANY
OUR CUSTOMER EXPERIENCE
Anytime a package is late or cannot be delivered, Mercury contacts me and they
will reroute a package if the address was incorrect. I don’t get that from
anyone else.
- OFFICE MANAGER AT A LAW FIRM
OUR CUSTOMER EXPERIENCE
Incredible customer service - always going above and beyond to help my team
succeed. We really appreciate your partnership in all things shipping!
- COMMERCIAL OPERATIONS AT A LIFE SCIENCES COMPANY
OUR CUSTOMER EXPERIENCE
Mercury has helped us save labor costs and drive operational efficiencies as we
scale our at-home COVID testing business.
- VP OF OPERATIONS AT A DIAGNOSTICS COMPANY
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SHIPPING BEST PRACTICES
CONTACT US
Since 1984, Mercury has been on a mission to support innovation by simplifying
shipping. We run on the Entrepreneurial Operating System (EOS).
Contact Us
© 2021 Mercury Business Services. All rights reserved.
support@shipmercury.com
617-723-5205
* Business Terms
* Privacy Policy
* Website Terms of Use
* Claim Processing
* Contact Us