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Submitted URL: https://aquant.orlima.com/api/mailings/click/pmrgszbchizdcnjtg42syitvojwceorcnb2hi4dthixs6zdjonrw65tfoixgc4lvmfxhiltjn4xxg...
Effective URL: https://discover.aquant.io/service-insights-community-demo-de
Submission: On November 24 via api from DE — Scanned from DE

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Text Content

VON DEN DATEN ZUR UMSETZUNG  

Wie Sie das Potenzial unstrukturierter Daten im Service "automatisiert" und
“skalierbar” nutzen können.

30-minütigen





SEHEN SIE SERVICEDATEN IN AKTION....

Wollen Sie Service-Eskalationen vermeiden, bevor Sie einen negativen NPS
bekommen und hohe Servicekosten entstehen? Ohne Befähigung Ihrer
Servicemitarbeiter und volle Transparenz über das Zusammenwirken aller Bereiche
Ihrer Serviceorganisation ist das nicht möglich. Wir zeigen Ihnen anhand eines
Beispiels, welche Rolle unstrukturierte Daten dabei spielen und wie Sie diese
automatisiert nutzen können, um bessere Ergebnisse im Service zu erzielen.

Seien Sie dabei am Dienstag, 13. Dezember um 13:00 Uhr bei einem 30-minütigen
Deep Dive in Aquant's Service Intelligence Plattform.

Unter Zuhilfenahme unstrukturierter Daten, werden folgende Methoden abgebildet
um Remote Resolutions zu maximieren und First time Fix (FTF), Cost per Success
(CPS) und Servicequalität im Allgemeinen zu verbessern:

Remote Triage am Point-of-Service zum Enablement der Workforce und Ihrer
Servicepartner/Kunden Trendanalysen, Handlungsempfehlungen, Industrie Benchmarks
und "predictive AI" als Hilfsmittel für Service-Entscheidungen KPI Strategien
zur Verbesserung von First Time Fix Rate, Cost per Success, Mean Time Between
Visits, Mean Time to Resolution Kunden- und Asset Risiko Scores , Workforce
Management - um Eskalationen und Ausfälle zu vermeiden


REGISTRIEREN

Vorname*

Nachname*

Geschäftliche Email*

Unternehmensname*

Jobbezeichnung*

 * Ja, ich möchte Neuigkeiten und Updates von Aquant erhalten

UTM Campaign

UTM Content

UTM Medium

UTM Source




Copyright © 2022 Aquant. All Rights Reserved.






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