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The Pro:Direct Promise


4.2 STAR TRUSTPILOT RATING

Great products, fast delivery, excellent customer service.




OUR DELIVERY PROMISE

Shipped from the UK. Carriers you can trust.




FREE UK RETURNS

Hassle free returns within 28 days.




PAYING AT PRO:DIRECT

We have a range of safe payment methods like Paypal and Klarna.




100% GENUINE BRANDS

All our products are authentic.




HELP & FAQS

Everything you need to help.


 
4.2 Star Trustpilot Rating



YOUR OPINION MATTERS

Your reviews on our products and service are really important to us. By leaving
reviews on Trustpilot, you assist us in enhancing our product range and the
quality of services we offer.

Let us know what you think about your latest order – keep an eye on your inbox
for a Trustpilot review invite.

Our Delivery Promise



DELIVERY OPTIONS

We have a variety of delivery partners so that we can offer you a range of
options with delivery methods, costs and timescales to suit you. Additionally,
we offer a subscription service called Premier Delivery, which provides
additional benefits. For more information on Premier Delivery, click here.

Free UK Returns



HELPING YOU MAKE THE RIGHT CHOICE

We hope you will be completely happy with your order, however, if you aren’t
don’t worry as we have a number of options you can choose to return your item to
us.

Find out more about our returns process here.

Paying at Pro:Direct



PAYMENT INFORMATION

To make buying our products as easy as possible for our customers, we accept a
wide range of payment methods. These include Paypal, Klarna, Apple Pay, Google
Pay, Visa, Mastercard and American Express.

Select the payment option that best suits your preferences at the Checkout, 
knowing whichever option you choose, it will be safe and secure.

100% Genuine Brands



TOP SPORT AND LIFESTYLE BRANDS

Pro:Direct Sport is a trusted and authorised retailer that collaborates closely
with the world’s top performance sport and lifestyle brands.

We take great pride in offering a wide selection of products on our website, and
we guarantee that every item showcased is absolutely genuine. Ensuring our
customers receive only authentic and high-quality products when they shop with
us.

Help & FAQs



CUSTOMER SERVICE

Most of your enquiries can be answered by checking out our comprehensive Help &
FAQs, however, if you require further assistance, our dedicated customer service
teams are readily available to assist you.

You can reach out to us through Live Chat or email, and we are committed to
responding to your emails within 24 hours, seven days a week. To access our Live
Chat and find our contact details, please refer to the bottom section of our
FAQs.

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