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 * Home ▸ News ▸ Networking ▸ The 10 Hottest Collaboration Tools Of 2022


NETWORKING NEWS


THE 10 HOTTEST COLLABORATION TOOLS OF 2022

GINA NARCISI

DECEMBER 06, 2022, 03:32 PM EST

Collaboration industry mainstays Cisco and Zoom make this year’s list of the
hottest collaboration tools, as do a slew of specialists that come armed with
UCaaS, contact center and videoconferencing offerings.

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 * Next

Work From Everywhere

Hybrid work has necessitated a shift in meeting styles to include a mix of
in-office attendees and remote employees. It’s a mix that’s not changing. In
fact, unified communications collaboration revenue, including videoconferencing
software and cloud services, had increased 10.2 percent annually by mid-2022 and
Unified Communications as a Service (UCaaS) revenue, including hosted voice,
grew 17 percent year over year. Revenue for enterprise videoconferencing room
endpoints for larger spaces increased 15.6 percent during the third quarter of
2022 year over year and huddle room endpoint revenue increased 24.7 percent year
over year by September 2022, according to a report from research firm IDC.

These offerings are underpinning many a hybrid work environment today. Leading
collaboration players such as Microsoft with Teams, Zoom Video Communications
and Cisco Systems with Webex emerged as the frontrunners in this space nearly
three years ago, but many UCaaS and videoconferencing specialists quickly came
to the table with their own offerings packed with capabilities to help keep
teams connected. At the same time, emphasis on Contact Center as a Service
(CCaaS) is increasing at a time when hybrid work is king, and boutique CCaaS
providers are partnering with larger collaboration and UCaaS providers to create
a platform approach to communications for internal and external use for
businesses.

From the largest collaboration and videoconferencing leaders to the UCaaS and
contact center specialists that have been building out their platforms with new
features for enterprises and SMBs alike, here are 10 of the hottest
collaboration tools of 2022.



* 8x8 Conversation IQ

* Avaya Cloud Office

* Cisco Webex Go

* Google Workspace

* GoTo Connect

* Intermedia Unite

* NWN Carousel Office Collaboration Room-as-a-Service

* Microsoft Teams

* Qumu Live

* Zoom Phone

 
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 * ... 11
   
 * Next

      Share this
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Learn More: Video | video | VOIP and Unified Communications | Collaboration &
Communication

GINA NARCISI

Gina Narcisi is a senior editor covering the networking and telecom markets for
CRN.com. Prior to joining CRN, she covered the networking, unified
communications and cloud space for TechTarget. She can be reached at
gnarcisi@thechannelcompany.com.


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‘Partner-Centric Culture’

Zoomtopia 2022: 5 New Products And Enhancements Hot Off the Presses


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