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PRODUCTS

PRIVILEGED ACCESS MANAGEMENT

 * Safeguard
 * Safeguard On Demand
 * Safeguard for Privileged Analytics
 * Safeguard for Privileged Passwords
 * Safeguard for Privileged Sessions
 * Safeguard Remote Access

   ENDPOINT PRIVILEGE MANAGEMENT

 * Privilege Manager for Windows
 * Privilege Manager for Unix
 * Safeguard Authentication Services
 * Safeguard for Sudo

ACCESS MANAGEMENT

 * OneLogin Workforce Identity
 * OneLogin Customer Identity
 * Password Manager
 * Password Manager On Demand
 * Defender

IDENTITY GOVERNANCE AND ADMINISTRATION

 * Identity Manager
 * Identity Manager On Demand
 * Identity Manager On Demand Starling Edition
 * Identity Manager Data Governance
 * Starling Connect

ACTIVE DIRECTORY MANAGEMENT

 * Active Roles
 * Active Roles On Demand

LOG MANAGEMENT

 * Log Management Appliance
 * Log Management Software
 * Open Source Log Management

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SOLUTIONS

Achieve identity-centric cybersecurity to protect the people, applications and
data that are essential to business

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 * SECURE THE ORGANIZATION
   
   Protect the people, applications and data that are essential to business with
   unified identity security.


 * DRIVE OPERATIONAL EFFICIENCIES
   
   Streamline process, reduce errors and minimize complexity associated with
   managing identities.


 * ENABLE COMPLIANCE & AUDITING
   
   Satisfy regulatory, industry, and jurisdictional requirements related to
   identity security.


 * SUPPORT DIGITAL TRANSFORMATION
   
   Take measured steps to ensure digital transformation initiatives stay in line
   with identity security best practices.


 * ENHANCE LOG MANAGEMENT
   
   Reliably collect, store and manage logs from hundreds of systems across the
   enterprise.

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Enable government processes to satisfy regulatory requirements, surpass
operational efficiency goals and improve service delivery.


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Home / Legal / Privacy Policy


PRIVACY POLICY

Legal Resources

AGREEMENTS:

License Agreements SaaS Addendum Product Guide Service Agreements Terms of Use

POLICIES & PROCEDURES:

Data Breach Response Policy Information Security Policy Privacy Policy Promoting
Human Rights Security Technical and Organizational Measures

COMPLIANCE:

CPRA & GDPR HQ Export Control Section 508

INTELLECTUAL PROPERTY:

Copyright Patents Piracy Trademark

The policy covers both Quest and One Identity and is effective for all sites,
portals or properties owned or managed by either Quest or One Identity or
associated with Products designated with either a “powered by Quest” or “powered
by One Identity” logo. References to Quest in this policy document should be
read to include One Identity unless the context requires otherwise.

This privacy policy (“Privacy Policy”) is applicable to the quest.com and
oneidentity.com websites and any other websites owned and operated by Quest
Software Inc. (“Quest”), 4 Polaris Way, Aliso Viejo CA 92656, US, and its
subsidiaries or affiliates (referred to as “this Website,” “We”, “our” or “us”).
This Privacy Policy does not apply to the websites of our customers or Business
Partners or to the websites of any other third parties, even if we have links to
their websites on our website.

If you would like to view this Privacy Policy by country, please click here.

This Privacy Policy governs information we collect from you when you use any of
our products or this Website. This Policy also outlines our specific practices
related to collection, use, processing, transfer and/or storage of Personal Data
(as defined below) in connection with your purchase, access and use of our SaaS
software applications.

For the purposes of this Privacy Policy, "Business Partners" are subcontractors,
vendors distributors, resellers and other entities with whom we have ongoing
business relationships to provide products, services and information to our
customers. “Affiliates” are legal entities that are owned by or under direct
common ownership with Quest. "Personal Data" means information that can directly
or indirectly identify you as an individual, such as your name, telephone
number, address, billing information and email address or other similar
information.

When you use our Website, we may seek your explicit consent to process Personal
Data we collect or that you voluntarily provide. In case you do not grant the
requested consent for the processing of your Personal Data or if you later
inform Quest (in accordance with the “Contact Us” section below) that you do not
want Quest to further process your Personal Data, any further use of certain
offerings or services of Quest may be either prevented or limited in scope.

When do we collect Personal Data?

We may ask you to provide your Personal Data when you:

 * Use This Website;
 * Register for an account on This Website;
 * Purchase a SaaS product or Service from This Website;
 * Use one or more of our SaaS (software-as-a-service) offerings;
 * Register products you have purchased from us;
 * Obtain a software trial or update;
 * Contact us, including for sales, professional services or technical support;
 * Participate in a call using Microsoft Teams, Zoom, or other teleconference
   solution;
 * Participate in a marketing/sales promotion or an online survey;
 * Subscribe to our newsletters, promotional emails or other materials;
 * Request information about our products, quotes, downloads or white papers;
 * Apply for credit or financing;
 * Register for a webinar or to view a webinar recording;
 * Apply for a job, or otherwise enter our recruitment and hiring process

Personal Data We Collect

Quest collects and processes Personal Data in multiple ways from visitors to
this Website whether or not they subscribe to our products. For example, when
someone subscribes to an online product or service, we collect that person’s
(“Subscriber’s”) first and last name as well as their company’s name, email, and
phone number. Once registration is complete, we collect similar information from
the person designated by the Subscriber as the designated administrator for the
subscription. That administrator may share additional end user information to
enable Subscriber’s end users to use the subscribed service. In all of this,
however, it is the Subscriber who is responsible for notifying their end users
that their information may be collected and shared with Quest as part of their
use of the Service.

When you visit this Website Quest uses session “cookies” – a piece of
information stored on your computer – to allow the Website to uniquely identify
your browser while you are logged in and to enable Quest to process your online
transactions. Please see the “Use of Cookies” section for further information.

Mobile: When you download and use Quest services (including SaaS services) we
automatically collect information on the type of device you use, the frequency
of usage, application version, operating system version, the time it been used,
and the device location.

Recruiting and hiring: We process your Personal Data, such as contact, job
applicant data and biographical data, to assess your application and to evaluate
and improve our recruitment system, our application tracking and our recruitment
activities. You may also provide us with sensitive information like your Social
Security Number or government identifier and other Personal Data in connection
with your job application. We may use your Personal Data to communicate with you
regarding your application for employment in connection with opportunities at
Quest that appear over time that we believe may be of interest to you. We also
use your Personal Data to send you new hire and employee experience information.
We may verify your information, including through reference checks and, where
allowed, background checks. Quest and our third-party utility-tracking partners
gather certain information automatically and store it in log files. This
information includes Internet protocol (IP) addresses, browser type, Internet
service provider (ISP), referring/exit pages, operating system, date/time stamp
and clickstream data.

How We Use Personal Data

We use your Personal Data to:

 * Deliver the products and support or carry out the transactions you have
   requested;
 * Establish a unique account for you to access our SaaS software;
 * Address accounting and billing questions and activities;
 * For the purposes of identification and authentication for visitors;
 * Send communications to you, such as:
   * to contact you about your use of the service,
   * your transaction status (for example, order confirmations),
   * information about products and services available from our portfolio and
     from our affiliated and subsidiary companies,
   * for research purposes and to generally improve the content, functionality,
     and security of the Website and related services,
   * event announcements,
   * important product notices including those announcing changes to our terms
     or policies,
   * information about particular programs in which you have chosen to
     participate, and
   * surveys, promotional offers, periodic newsletters and other related
     communications.
 * Execute other actions or processes that may be necessary or useful in order
   for us to provide the services you have purchased;
 * Advertise and market our software product lines by delivering targeted
   advertisements on This Website and other sites;
 * Administer, customize, personalize, analyze and improve our products,
   services (including the content and advertisements on this Website),
   technologies, communications and relationship with you;
 * Enforce our conditions of sale, website terms and/or separate contracts (if
   applicable) with you;
 * If your call is recorded, it may be reviewed for immediate employee training
   and monitoring purposes;
 * Prevent fraud and other prohibited or illegal activities;
 * Protect the security or integrity of this Website, our business, or our
   products or services; or
 * Take such other actions or perform such other activities as disclosed to you
   at the point of collection or as required or permitted by law.

Quest uses Google Analytics and services like AdRoll to advertise online.
Third-party vendors, including Google, show our ads on sites across the
Internet. Quest and third-party vendors, including Google, use first-party
cookies (such as the Google Analytics cookie) and third-party cookies (such as
the DoubleClick cookie) together to inform, optimize, and serve ads based on
your past visits to our website. You may opt-out of Google Analytics for Display
Advertising and customize Google Display Network ads using Google’s Ads
Preferences Manager.

Unless stated otherwise in this Privacy Policy, Quest processes Personal Data in
the role of a processor or service provider on behalf of our customer(s), who
are typically the responsible controllers of the Personal Data we process.

Sharing Your Information

We may share Personal Data with our affiliated and subsidiary companies or
Business Partners to carry out transactions you request, to make our business
more responsive to your needs, to provide you with information about our
products and services, or for research and analysis. In addition, we or our
affiliates may share your information with our Business Partners for the
purposes of credit card processing when you register for subscription plans.

Our credit card processing intermediary is not permitted to store, retain or use
your billing information except for the limited purpose of credit card
processing on our behalf. We may transmit Personal Data to third party vendors
and hosting partners that provide the necessary hardware, software, networking,
storage, and other technology and maintenance services required to operate and
maintain this Website and any services, including SaaS that we provide.
Transfers to any third parties are covered under the provisions in this Policy
and the service agreements with our clients.

We may also share Personal Data with Business Partners that help us customize,
analyze and/or improve our communications or business relationship with you.
These communications may include requests relating to our products or services,
including SaaS services. As an example, we may share Personal Data to a payment
processor who will bill you for services or an email service provider to send
out emails on our behalf. In these (and other similar) instances, we will only
share Personal Data with Business Partners who share our commitment of
protecting your Personal Data and who have agreed in writing to provide
protection to your Personal Data that is both in compliance with legal
requirements and commensurate with the protections we ourselves provide. We will
not disclose Personal Data to third parties for their own marketing purposes in
absence of your consent.

Except as described in this Policy, Quest will not give, sell, rent, share or
loan any personal information to any third party other than as outlined in this
Policy. More specifically, here are the reasons and circumstances where we share
your Personal Data:

 * Legal reasons: We may disclose Personal Data to respond to subpoenas, court
   orders, or legal process, or to establish or exercise our legal rights or
   defend against legal claims. We may also share such information if we believe
   it is necessary to enable us to investigate, prevent, or take action
   regarding illegal activities, suspected fraud, situations involving potential
   threats to the physical safety of any person, violations of our Terms of
   Service, or as otherwise required by law. In certain situations, we may be
   required to disclose Personal Data in response to lawful requests by public
   authorities, including to meet national security or law enforcement
   requirements.
 * Business Transitions: If Quest is involved in a merger, acquisition, or sale
   of all or a portion of its assets, or a corporate reorganization or any other
   action or transfer between Quest entities, your information may be shared
   with the new successor entity for continuation of service, as well as any
   choices you may have regarding your Personal Data.
 * Statistical analysis: Quest may provide summary or group statistics about our
   customers, sales, traffic patterns, and related Website information to
   reputable third-party vendors, but these statistics will include no Personal
   Data.
 * Links to other sites: This Website contains links to other sites that are not
   owned or controlled by Quest. Please review the privacy policy of such other
   sites to familiarize yourself with their practices. We encourage you to be
   aware when you leave our Website and to read the privacy statements of each
   Website that collects Personal Data. This Policy applies only to Personal
   Data processed by this Website.
 * Social Media Features: Our Website includes social media features, such as
   the Facebook and Twitter buttons and Widgets, the “Share This” button or
   interactive mini-programs that run on our Website. These features may collect
   your IP address and the page you are visiting on our Website and also may set
   a cookie to enable the social media feature to function properly. Social
   media features and Widgets are either hosted by a third party or hosted
   directly on our Website.
 * Public Forums: Our Website offers publicly accessible blogs or community
   forums. You should be aware that any Personal Data you provide in these areas
   may be read, collected, and used by others who access them. To request
   removal of your Personal Data from our blog or community forum, contact us at
   privacy@quest.com. Our blog functionality is also managed by a third-party
   application that may require you to register to post a comment. You will need
   to contact or login into the third-party application if you want the personal
   information that was posted to the comments section removed. Your interaction
   with these features is governed by the privacy policy of the company
   providing it.
 * Testimonials: We post customer testimonials on our Website which may contain
   Personal Data. We obtain a customer’s consent via email prior to posting the
   testimonial to post that customer’s name along with their testimonial. A
   customer may always withdraw such consent at privacy@quest.com.
 * Surveys: From time-to-time we may provide you the opportunity to participate
   in surveys and contests. Participation in these surveys or contests is
   completely voluntary and you therefore have a choice whether or not to
   disclose this information. The requested information typically includes
   contact information, such as email or phone number. We use this information
   to improve our Services to send our customers updates on how we are improving
   those Services based on their feedback, and to market our solutions.

Breach Notification

Quest takes its responsibility for managing security and compliance very
seriously and has established policies, processes and controls designed to
ensure the protection of your Personal Data, including a variety of security
strategies intended to prevent unauthorized access to your Personal Data. These
policy statements and security strategies are explained and described on our
website at: www.quest.com/legal.

Quest evaluates and responds to reports of incidents that might involve
unauthorized access to Personal Data. If we become aware that Personal Data has
been compromised, we report any such action or activity to you in accordance
with prevailing legal and/or contractual requirements.

We may aggregate or de-identify information (including Personal Data) so that it
does not identify you and then share that de-identified (and therefore no longer
personal) data with third parties, either on its own or with other non-personal
data.

Selecting Your Communication and Marketing Preferences

You may choose to receive or not receive marketing communications from us by
indicating your preferences on this Website. If you would prefer not to receive
future marketing communications or wish to change or modify information
previously provided or delete inaccuracies, please contact us at
listmaster@quest.com. Upon receipt of your request, your information will be
updated as soon as possible, but no later than ten (10) days after our receipt
of your request. We will respond to all requests for access to your Personal
Data within 30 days.

We will retain your Personal Data for as long as your account is active or as
needed to provide you services and as necessary to comply with our legal,
regulatory or compliance obligations. Even if you opt out of receiving marketing
communications, we may still communicate with you in connection with servicing
any existing account you may have, fulfilling a request from you, or
administering any promotion or any program in which you may have elected to
participate.

Targeted Email Marketing

Some marketing you receive, including email marketing, may also be personalized
to you based on your visits to this Website and your browsing and purchase
history with us. In addition, when you click on some links in email marketing
our email service provider may place a cookie on your browser. This cookie would
be linked to your email address and used to gather information about the
products and services you view on this Website. Information gathered in this way
may be used to personalize and customize future email marketing messages you
receive. You may opt out of this use by clicking on the unsubscribe link
provided in every personalized email marketing message you receive from us.

Collection and Use of Children's Personal Data

We take children's privacy seriously. We do not knowingly collect Personal Data
from children under the age of 13 through this Website. If you are under 13
years of age, please do not submit any Personal Data through this Website
without the express consent and participation of a parent or guardian.

Targeted Display Advertising

We also work with advertising and personalization Business Partners that use
cookies to help us display personalized content and appropriate advertising
during your visits to this Website and other websites.

Third Party Advertising

For more information regarding the privacy and data collection practices of
third parties that use cookies for advertising from this Website, including
information on how to opt out of such cookies please use the following links:

 

Adobe: Information regarding the privacy and data collection practices for
Omniture.com (offered by Adobe) is located
at https://www.omniture.com/en/privacy/policy.

Akamai Technologies: Information regarding the privacy and data collection
practices for Akamai Technologies is located at
https://www.akamai.com/legal/privacy-and-policies/privacy-statement.

AppNexus: Information regarding the privacy and data collection practices for
AppNexus is located at https://www.appnexus.com/privacy-policy.

Beeswax: Information regarding the privacy and data collection practices for
Beeswax is located at https://www.beeswax.com/website/.

Bing Ads: Information regarding the privacy and data collection practices for
Bing Ads (Operated by Microsoft) is located at
https://privacy.microsoft.com/en-us/privacystatement.

Bootstrap CDN: Information regarding the privacy and data collection practices
for Bootstrap CDN is located at
https://www.jsdelivr.com/terms/privacy-policy-jsdelivr-net.

Brightcove and Zencoder: Information regarding the privacy and data collection
practices for Brightcove and Brightcove Zencoder is located at
https://www.brightcove.com/en/legal/privacy/.

Demandbase: Information regarding the privacy and data collection practices for
Demandbase is located at https://www.demandbase.com/privacy-policy/.

Drift: Information regarding the privacy and data collection practices for Drift
is located at https://www.drift.com/privacy-policy/.

ELOQUA: Information regarding the privacy and data collection practices for
Eloqua is located at https://www.eloqua.com/trust/Privacy_Policy.html.

Facebook: Information regarding the privacy and data collection practices for
Facebook is located at https://www.facebook.com/policy.php.

Gainsight: Information regarding the privacy and data collection practices for
Gainsight is located at https://www.gainsight.com/policy/privacy/.

Google: Information regarding the privacy and data collection practices for
Google Analytics, Google Fonts, and Google Tag Manager is located at
https://www.google.com/privacy/privacy-policy.html.

Google & DoubleClick: Information regarding the privacy and data collection
practices for DoubleClick (offered by Google) is located at
https://www.google.com/privacy/privacy-policy.html.

jQuery: Information regarding the privacy and data collection practices for
jQuery is located at https://privacy-policy.openjsf.org.

LeadLander: Information regarding the privacy and data collection practices for
LeadLander is located at https://www.leadlander.com/privacy.html.

LinkedIn Analytics: Information regarding the privacy and data collection
practices for LinkedIn Analytics is located at
https://www.linkedin.com/legal/privacy-policy.

LiveRamp: Information regarding the privacy and data collection practices for
LiveRamp is located at https://liveramp.com/privacy/.

Marketo: Information regarding the privacy and data collection practices for
Marketo is located at https://www.marketo.com/privacy.php.

MediaMath: Information regarding the privacy and data collection practices for
MediaMath is located at https://www.mediamath.com/privacy-policy/.

New Relic: Information regarding the privacy and data collection practices for
New Relic is located at https://newrelic.com/termsandconditions/privacy.

OneTrust CMP: Information regarding the privacy and data collection practices
for OneTrust CMP is located at https://www.onetrust.com/privacy/.

OptInMonster: Information regarding the privacy and data collection practices
for OptInMonster is located at https://optinmonster.com/privacy/.

Quantcast: Information regarding the privacy and data collection practices for
Quantcast is located at
https://www.quantcast.com/how-we-do-it/consumer-choice/privacy-policy.

Snap Engage: Information regarding the privacy and data collection practices for
Snap Engage is located at https://snapengage.com/privacy-policy/.

Spiceworks: Information regarding the privacy and data collection practices for
Spiceworks is located at https://www.spiceworks.com/privacy/.

theTradeDesk: Information regarding the privacy and data collection practices
for theTradeDesk is located at https://www.thetradedesk.com/privacy-policy/.

Twitter: Information regarding the privacy and data collection practices for
Twitter, Twitter Advertising, and Twitter analytics is located at
https://twitter.com/en/privacy

VWO: Information regarding the privacy and data collection practices for VWO is
located at https://vwo.com/privacy-policy/

Wordpress: Information regarding the privacy and data collection practices for
Wordpress is located at https://automattic.com/privacy/

Similarly, third parties other than our affiliated companies use cookies to
deliver advertising to you on the Internet based on your visits to this Website
and other websites. These companies may also use data relating to your visits to
measure the effectiveness of their advertising campaigns. These cookies can be
effective whether you are on this Website or another website. These cookies
assist the third parties in identifying the pages you view, the links and ads
you click on, other actions you take on those web pages, and the website from
which you came before arriving at this Website.

You may have the opportunity to opt out of targeted advertising through links on
the advertisements themselves and you may be able to control the use of cookies
through your web browser as described in the “How We Use Cookies” section below.

“Do Not Track” Signals

Some web browsers also may give you the ability to enable a “do not track”
setting. This setting sends a special signal to the websites you encounter while
web browsing. This “do not track” signal is different from disabling certain
forms of tracking by declining cookies in your browser settings. Browsers with
the “do not track” setting enabled still have the ability to accept cookies. Our
system does not respond to web browser “do not track” signals at this time. If
we do so in the future, we will describe how we do so in this Privacy Policy.
For more information about “do not track,” visit www.allaboutdnt.com.

Cookies and Web Beacons

How We Use Cookies

This Website uses "cookies" to enable you to sign-in to our services and to help
personalize your online experience. A cookie is a piece of text that is placed
on your computer's hard drive. Depending on the settings you have selected, your
browser adds the text to your device as a small file. You can change the browser
settings as described below; many browsers are set to accept cookies by default.
We use cookies to store your preferences and other information on your computer
in order to save you time by eliminating the need to enter the same information
repeatedly.

You have the ability to accept or decline cookies. Many web browsers
automatically accept cookies, but you can usually modify your browser setting to
decline cookies, if you prefer. If you choose to decline cookies, you may not be
able to sign in or use other interactive features of this Website and services
that depend on cookies. The Help portion of your web browser, most likely found
on the toolbar, typically tells you how to prevent your browser from accepting
new cookies, how to have the browser notify you when you receive a new cookie,
or how to disable cookies altogether.

In addition, when you first visited our website, you were presented with a
banner announcing our use of cookies. The banner offers a link to our Cookie Use
Policy as well as buttons to accept cookie settings and to manage cookies in the
Cookie Preference Center where you can change your preferences. If you have
implemented Global Privacy Control (GPC), our cookie consent solution honors the
resulting GPC signals. Please note that opting out of advertising cookies will
eliminate personalized advertisements, but you will continue to see
advertisements. Additionally, you can opt-out of interest-based advertising by
participating companies via the following consumer choice mechanisms:

Digital Advertising Alliance (DAA): Access the self-regulatory opt-out page at
http://optout.aboutads.info/ and to download the mobile application "AppChoices"
visit https://youradchoices.com/appchoices.

European Interactive Digital Advertising Alliance (EDAA): Access the consumer
opt-out page at http://youronlinechoices.eu.

Network Advertising Initiative (NAI): Access the self-regulatory opt-out page at
http://optout.networkadvertising.org/.

How We Use Web Beacons

We or our Business Partners may use web beacons on this Website, in our email
messages, in our advertisements on other websites, or in our advertisements in
others' email messages. Similarly, third parties whose content or advertisements
appear on this Website may also place web beacons in their ads or emails for the
purposes of measuring the effectiveness of the content, advertisements or email
messages.

A web beacon is an electronic image that can be used to recognize a cookie on
your computer when you view a web page or email message. Web beacons help us
measure the effectiveness of this Website and our advertising in various ways.
For example, web beacons may count the number of individuals who visit this
Website from a particular advertisement or who make a purchase from this Website
after viewing a particular advertisement or they may tell us when a web page is
viewed and provide a description of the page where the web beacon is placed. Web
beacons may also measure the effectiveness of our email campaigns, by counting
the number of individuals who open or act upon an email message, determining
when an email message is opened and determining how many times an email message
is forwarded.

The information we collect through web beacons may include some limited Personal
Data, and web beacons allow us to recognize users by accessing our cookies. We
may also combine the information that we collect through web beacons with other
information we have collected from you. We use all this information to better
tailor our marketing communications to you, and we may use this information for
other purposes, such as to enable a shopping cart, customize content on this
Website and undertake internal research.

We prohibit web beacons on this Website from being used by third parties to
access Personal Data. We may allow Business Partners to compile individual
information or aggregated (anonymous) statistics from the use of web beacons on
this Website to determine the effectiveness of online marketing and to develop
statistics related to purchase activity or any other action on the advertiser's
site. Aggregate information may include demographic and usage information, but
no Personal Data about you is shared with Business Partners for this research.

You can make some web beacons unusable by rejecting cookies in your web browser
and you can always change your preferences in the Cookie Preference Center .

How We Secure Personal Data

We are committed to protecting the security of Personal Data. We use a variety
of security technologies and procedures to help protect Personal Data from
unauthorized access, use and disclosure. When you provide us with sensitive
Personal Data (such as financial information) we encrypt that information via
SSL. While we strive to protect your Personal Data, we cannot ensure or
guarantee that the Personal Data or private communications you transmit to us
will always remain confidential, and you do so at your own risk. If you have any
questions regarding security, you can contact us at webmaster@quest.com.

We and our affiliates maintain reasonable security measures to protect your
information from loss, destruction, misuse, unauthorized access or disclosure.
When you enter sensitive information (such as your login information) on our
Website or connect to our Service, we may encrypt the transmission of that
information. If you have any questions about security on our Website, you may
contact us at privacy@quest.com

When we use your Personal Data in connection with a SaaS product or service, the
data will most often be encrypted both in transit and at rest. When we do engage
third party providers for various services, including cloud hosting services for
certain aspects of our offerings, we rely on the public policies and protections
of those globally available services for the protections we apply to your
Personal Data. For a breakdown of the policies of our primary cloud hosting
service providers, please visit the Security Guide(s) for the products you are
purchasing or using.

Public Forums

This Website offers publicly accessible blogs or community forums. You should be
aware that any information you provide in these areas may be read, collected,
and used by others who access them. To request removal of your Personal Data
from our blog or community forum, contact us at webmaster@quest.com. In some
cases, we may not be able to remove your Personal Data, in which case we will
let you know if we are unable to do so and why.

Transfer of Personal Data

Personal Data we collect may be stored and processed in the United States or any
other country in which the entities represented by our affiliates, subsidiary
companies or Business Partners maintain facilities. We provide appropriate
levels of protection to safeguard your Personal Data including providing
adequate protection for any transfer of Personal Data to a country outside the
EU/EEA. These safeguards include data protection agreements, incorporating the
new EU standard contractual clauses (standard contractual clauses between
controllers and processors under Article 28(7), Article 6(1)(a) and Article
6(1)(f) of Regulation (EU) 2016/679 of the European Parliament and of the
Council and Article 29(7) of Regulation (EU) 2018/1725 of the European
Parliament and of the Council).

Your Data Subject Rights

If you would like to exercise any of your rights, or receive more information
about them, please contact us via preferences.quest.com/privacy. We promptly
respond to all requests from individuals seeking to exercise their rights
described in this Privacy Policy and pursuant to applicable data protection
laws. Please note that some of the following rights may not be applicable to
your situation:

Right of access: You have the right to gain access to information about the
personal data that we process about you. Should you have any questions regarding
the processing or want more insight into the personal data we process from you,
you are always welcome to contact us, and we will provide you with further
information.

Right to rectification: You have the right to get your personal data updated or
corrected. Upon your request to us, we will promptly correct your information
inaccurately stored by us and/or supplement incomplete personal data completed
by including a supplementary statement provided by you.

Right to erasure/right to be forgotten: You have the right to request of us to
permanently delete your personal information. You can make such a request if you
for example believe that the personal data are no longer necessary in relation
to the purpose for which the personal data were collected or otherwise
processed.

Right to restrict the processing activities: You have the right to restrict our
processing activities. If you choose to restrict our processing activities
regarding certain personal data, note that you may not be able to use our
Website properly.

Right to data portability: You have right to transfer your Personal Data, when
possible.

Right to object: You have the right to object to the processing of your Personal
Data that is carried out on the basis of legitimate interests, such as direct
marketing.

Right Not to be Subject to Automated Decision-Making: You have the right not to
be subject to automated decision-making, including profiling, which produces
legal effects. We and our affiliates do not currently engage in the foregoing on
our websites or in our products and services.

If you are unsatisfied with the way we treat your Personal Data, you may reach
out to us at all times to discuss the issue. However, you always have the right
to lodge a complaint to a supervisory authority.

Your California Privacy Rights

The California Consumer Privacy Act of 2018 (“CCPA”), gives California residents
certain rights relating to the way we collect, disclose, and use your Personal
Data. At Quest, we do not sell Personal Data. And our website is configured to
honor your Global Privacy Control (GPC) preferences.

We do, however support the following:

 * Right to Know. You have the right to request that we disclose what Personal
   Data we collect, use and disclose, and when and how we do so.
 * Right to Deletion. You have the right to request that we delete Personal Data
   of yours we may have collected or maintained.
 * Right to Opt-Out of the Sale. You have the right to opt-out of the sale of
   your Personal Data. Quest does not sell Personal Data and has not sold
   Personal Data.
 * Right to Designate an Agent. You may also designate someone else as an
   authorized agent to make any of these requests your behalf.

To submit any of these requests visit preferences.quest.com/privacy and complete
the request form. Upon receipt of a completed request form, we will send an
email to authenticate the request. When we receive confirmation, we will begin
processing the request. Upon completion of the request, we will send a final
email reporting the results.

Alternatively, you may call 1 888 820 4606 to submit a request. The data you
provide during that call will be entered into our data subject request
management system, which will then follow the same process as described above
starting with an email requesting authentication confirmation.

Privacy Shield Framework for OneLogin

OneLogin by One Identity LLC (https://onelogin.com) participates in and is
certified for compliance with both the EU-U.S. Privacy Shield Framework and the
Swiss-US Privacy Shield Framework (collectively, the “Frameworks”) for our
OneLogin-branded products. We are committed to subjecting all Personal Data
received from European Union (EU) member countries, United Kingdom, and
Switzerland, in reliance on the EU-US Privacy Shield Framework and the Swiss-US
Privacy Shield Framework, respectively, to the Frameworks’ applicable
Principles. To learn more about the Privacy Shield program, and view our
certification for OneLogin, visit the U.S. Department of Commerce’s Privacy
Shield List, https://www.privacyshield.gov/list.

Under the Frameworks, we are responsible for the processing of Personal Data
that we receive from our OneLogin customers and subsequently transfer to a third
party acting as an agent on our behalf. We comply with the Privacy Shield
Principles for all onward transfers of personal data from the EU, United Kingdom
(UK), and Switzerland, including the onward transfer liability provisions.

With respect to Personal Data received or transferred pursuant to the OneLogin
Framework, we are subject to the regulatory enforcement powers of the U.S.
Federal Trade Commission. In certain situations, we may be required to disclose
personal data in response to lawful requests by public authorities, including to
meet national security or law enforcement requirements.

If you have an unresolved OneLogin privacy or data use concern that we have not
addressed satisfactorily, please contact our U.S.-based third party dispute
resolution provider (free of charge) at
https://feedback-form.truste.com/watchdog/request.

Under certain conditions, more fully described on the Privacy Shield Website,
https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may
invoke binding arbitration when other dispute resolution procedures have been
exhausted. Privacy Shield is no longer valid as a data transfer mechanism under
the current European law relating to privacy and the protection of Personal
Data. Nonetheless, we retain the certification as evidence of our commitment to
providing appropriate safeguards.



Retention Periods

We retain your Personal Data as long as it is necessary for the purposes stated
above, if not stated otherwise in this Privacy Policy. We will retain and use
your Personal Data as necessary to comply with our legal obligations, resolve
disputes, enforce our agreements, and for other necessary business purposes.

Effective Date and Notification of Changes to our Privacy policy

This Privacy Policy is effective as of March 15, 2023 and is reviewed
periodically. We reserve the right to change this Privacy Policy at any time. If
we materially change this Privacy Policy, we will post a prominent notice on
this Website. Changes are effective as of the date we post them on the Privacy
Policy page of this Website. We encourage you to periodically review this
Privacy Policy.

Contact Us

If you wish to cancel your account or request that we no longer use your
information to provide you services, contact us at listmaster@quest.com. If you
would like to request to view, correct or delete your personal information,
submit your request at https://preferences.quest.com/privacy. If you have
questions or concerns regarding this Privacy Policy, please contact us
webmaster@quest.com or via postal mail at 4 Polaris Way, Aliso Viejo, CA 92656.

Page last reviewed March 7, 2023.

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