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 * HOME
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Search for:
IN MY VIEW
Helping Brands Design a Customer-Centric Culture

Annette Franz, Founder and CEO, CX Journey Inc

With 30+ years in the customer experience profession, Annette Franz, CCXP,
founder and CEO of CX Journey Inc., is an internationally recognized customer
experience thought leader, coach, keynote speaker, and author.

LEADER'S INSIGHTS
Empowering Collaboration Through Empathy

Geoffrey M. Roche, Director of Workforce Development (North America), Siemens
Healthineers

Geoffrey M. Roche is a trusted thought leader and influencer seeking a C-Suite
leadership role. He inspires and equips leaders in the Eds and Meds to come
together, innovate and solve the most pressing leadership and culture issues so
that the workforce is transformed.

LEADER'S INSIGHTS
Building High-Performing & Human-Centric Cultures at Work

Ivan Palomino, Managing Partner, PeopleKult

Ivan Palomino is a recognized expert on Behavioral Sciences applied to Culture
Change and Learning. He has worked with more than 100 corporations to build
high-performing and human-centric cultures at work.

LEADER'S INSIGHTS
Changes in Advertising



Brian Jacobs, Co-Founder at Crater Lake and Company

Brian Jacobs has worked in the media side of advertising for agencies including
Leo Burnett, Carat, and Universal McCann. He’s been responsible for media
activity in multiple countries for clients including Procter and Gamble,
McDonald’s, Kellogg’s, and Volkswagen.

LEADER'S INSIGHTS
Stop Wasting Money on Events



David Preston, CEO and Co-Founder of Realise

David is CEO and Co-founder with COO Richard John of Realise. His work reaches
into every part of the event industry – as a strategic service provider and
educator, Event Apprenticeship coach, and Elevate Mentoring Board member.

MAGAZINE
July 2024



In the latest issue of CXO Outlook, we spotlight the Most Innovative Company to
Watch in 2024 and the Most Inspiring Compliance Officer to Watch in 2024. This
edition highlights how you can cook up a recipe for success and innovation that
will make your company shine.

COVER STORY
Driving Design Excellence and Sustainability in Cities

Samantha Sannella, Senior Managing Director, Cushman & Wakefield

Samantha Sannella offers 30 years of experience in comprehensive real estate
strategy including design management, workplace strategy, occupancy planning,
project management, scenario development and holistic building/land solutions.

LEADERS IN FOCUS
The Linchpin of Compliance and Integrity

Jeffrey E. Lewis, Chief Compliance Officer and Antitrust Compliance Officer at
Sinclair, Inc.

As the Chief Compliance Officer and Antitrust Compliance Officer, Lewis
spearheads Sinclair’s compliance efforts across various domains, from regulatory
and code of conduct compliance to competition and privacy oversight.

COMPANY SPOTLIGHT
Gonggong

Sunun Lee, Founder and CEO of Gonggong

One of Gonggong’s crown jewels is Swasher, their cutting-edge air purifier.
Swasher, a groundbreaking innovation in air purification, promises a refreshing
living environment. This revolutionary product, developed through consultations
with occupational health and safety experts and thermodynamic energy efficiency
experts, represents the pinnacle of sustainable air purification technology.

IN MY VIEW
Helping Brands Design a Customer-Centric Culture

Annette Franz, Founder and CEO, CX Journey Inc

With 30+ years in the customer experience profession, Annette Franz, CCXP,
founder and CEO of CX Journey Inc., is an internationally recognized customer
experience thought leader, coach, keynote speaker, and author.

LEADER'S INSIGHTS
Empowering Collaboration Through Empathy

Geoffrey M. Roche, Director of Workforce Development (North America), Siemens
Healthineers

Geoffrey M. Roche is a trusted thought leader and influencer seeking a C-Suite
leadership role. He inspires and equips leaders in the Eds and Meds to come
together, innovate and solve the most pressing leadership and culture issues so
that the workforce is transformed.

LEADER'S INSIGHTS
Building High-Performing & Human-Centric Cultures at Work

Ivan Palomino, Managing Partner, PeopleKult

Ivan Palomino is a recognized expert on Behavioral Sciences applied to Culture
Change and Learning. He has worked with more than 100 corporations to build
high-performing and human-centric cultures at work.

LEADER'S INSIGHTS
Changes in Advertising



Brian Jacobs, Co-Founder at Crater Lake and Company

Brian Jacobs has worked in the media side of advertising for agencies including
Leo Burnett, Carat, and Universal McCann. He’s been responsible for media
activity in multiple countries for clients including Procter and Gamble,
McDonald’s, Kellogg’s, and Volkswagen.

LEADER'S INSIGHTS
Stop Wasting Money on Events



David Preston, CEO and Co-Founder of Realise

David is CEO and Co-founder with COO Richard John of Realise. His work reaches
into every part of the event industry – as a strategic service provider and
educator, Event Apprenticeship coach, and Elevate Mentoring Board member.

MAGAZINE
July 2024



In the latest issue of CXO Outlook, we spotlight the Most Innovative Company to
Watch in 2024 and the Most Inspiring Compliance Officer to Watch in 2024. This
edition highlights how you can cook up a recipe for success and innovation that
will make your company shine.

COVER STORY
Driving Design Excellence and Sustainability in Cities

Samantha Sannella, Senior Managing Director, Cushman & Wakefield

Samantha Sannella offers 30 years of experience in comprehensive real estate
strategy including design management, workplace strategy, occupancy planning,
project management, scenario development and holistic building/land solutions.

LEADERS IN FOCUS
The Linchpin of Compliance and Integrity

Jeffrey E. Lewis, Chief Compliance Officer and Antitrust Compliance Officer at
Sinclair, Inc.

As the Chief Compliance Officer and Antitrust Compliance Officer, Lewis
spearheads Sinclair’s compliance efforts across various domains, from regulatory
and code of conduct compliance to competition and privacy oversight.

COMPANY SPOTLIGHT
Gonggong

Sunun Lee, Founder and CEO of Gonggong

One of Gonggong’s crown jewels is Swasher, their cutting-edge air purifier.
Swasher, a groundbreaking innovation in air purification, promises a refreshing
living environment. This revolutionary product, developed through consultations
with occupational health and safety experts and thermodynamic energy efficiency
experts, represents the pinnacle of sustainable air purification technology.

IN MY VIEW
Helping Brands Design a Customer-Centric Culture

Annette Franz, Founder and CEO, CX Journey Inc

With 30+ years in the customer experience profession, Annette Franz, CCXP,
founder and CEO of CX Journey Inc., is an internationally recognized customer
experience thought leader, coach, keynote speaker, and author.

PreviousNext




COVER STORY

Previous


TIMKEN INDIA LIMITED: MAKING THE WORLD MOVE MORE EFFICIENTLY AND RELIABLY

Sanjay Koul, Chairman and Managing Director, Timken India Limited


MAKING IT SIMPLE, BUT ELEGANT

Rajesh Jain, Managing Director & Chief Executive Officer, Lacoste India


THE ROAD AHEAD FOR ATHER ENERGY – THE FACE OF INTELLIGENT ELECTRIC 2 WHEELERS IN
INDIA

Ravneet Phokela, Chief Business Officer, Ather Energy


SAFEST IN THE GAME OF ROADS

Anant Goenka, Managing Director, CEAT Limited


CHARTING THE NANOTECH FRONTIER

Charles Dumont, Chief Marketing Officer of GoNano


DRIVING DESIGN EXCELLENCE AND SUSTAINABILITY IN CITIES

Samantha Sannella, Senior Managing Director, Cushman & Wakefield


SHAPING A FUTURE WHERE PERSONALIZED MEDICINE MEETS SUSTAINABILITY

Tanya Goodwin, CEO of Botanical Chemist Palm Cove


RESHAPING THE MODELING INDUSTRY WITH INTEGRITY AND COMPASSION

Seka Vucic, Founder of S Models Model Management


SHAPING THE FUTURE OF E-COMMERCE WITH INGENUITY AND DRIVE

Alexandre Bonvin, Founder and CEO, Audacia Group


REDEFINING LEADERSHIP WITH PASSION & PURPOSE

Peter Weedfald, Senior Vice President of Sales & Marketing, Sharp Home
Electronics Company of America


TAKING PRODUCT DEVELOPMENT TO THE NEXT LEVEL

Yasi Baiani, Co-Founder & Chief Product Officer, Raya


DRAFTING A UNIQUE PATH TO OPERATIONAL EXCELLENCE

Mark Broussard, President & CEO of SAMI


LIFE WISE: FUELING VIBRANT LIVES THROUGH HOLISTIC NOURISHMENT AND TRANSFORMATIVE
WELLNESS

Rob Alwin, Founder and CEO, Life Wise


BEYOND PROFIT: A CEO’S COMMITMENT TO SOCIAL RESPONSIBILITY

Sanjay Rughani, Chief Executive Officer, Standard Chartered Bank Uganda Limited


MOTIVATING HIS YOUNG WORKFORCE THE QWAY

Sean D. Hammerle, Chief Operating Officer of ONQ and QSolve, LLC


REVOLUTIONIZING LEAD GENERATION

Kent Vanho, Founder, Alpha Coast Inc


SUCCESSFUL STRATEGIES FOR US UNIVERSITIES TO RECRUIT INTERNATIONAL STUDENTS

Dean Hoke, Co-Founder and Managing Director, Edu Alliance Group


BUILDING RESULTS-DRIVEN DE&I STRATEGIES & PROGRAMS TO ACHIEVE POSITIVE CULTURAL
TRANSFORMATION

Rosa J. Nuñez, Chief Diversity, Equity & Inclusion Officer, Foley Hoag LLP


DRIVING ORGANIZATIONAL CHANGE THROUGH THE DIVERSITY LENS

Johnathaan L. Pannell, President & CEO of District Partnerships


ORGANIZATIONAL READINESS

Jordan Morrow, Vice President & Head of Data and Analytics, BrainStorm Inc.


ON A MISSION TO GIVE MORE FOR LESS

Toufic Kreidieh, Executive Chairman of the Board and Group CEO, BFL Group


LEADING WITH PURPOSE, PASSION, AND PERSEVERANCE

Carlos Santos, CEO and Chairman, Ethos Group


BUILDING A BETTER WORLD OF WORK

Nurasyl Serik, Co-Founder & CEO, Remofirst


UNDERSTANDING THE DEPTH OF TRUE LEADERSHIP

Greg Pritchard, Executive Business Coach, Leadership Trainer & Mentor, Speaker,
Author, and Founder of LEAD N EDGE Consulting


A FORERUNNER IN BIM ENGINEERING & GIS SOLUTIONS

Jayita Sengupta, Co-Founder and Director, Treistek


TAKING CLOUD DATA SECURITY TO THE NEXT LEVEL

Yotam Segev, CEO and Founder, Cyera


THE PERFECT HOST

Carrie Wheeler, EVP & Chief Operating Officer, Liquid Web


INSPIRING BUSINESS LEADERS TO INNOVATE SOLUTIONS FOR REAL PROBLEMS

Brian Gladden, CEO, SI2


FORGING STRONG DIPLOMATIC AND ECONOMIC TIES

Lisa Gable, Speaker, CEO, Former US Ambassador, and WSJ & USA Today Best-Selling
Author


HELPING PEOPLE REALISE THEIR TRUE POTENTIAL

Dr. Santarvis Brown


PAVING THE WAY FOR ADVOCACY AND CANCER PREVENTION

Elena Ratner, M.D., MBA, Professor in the Department of Obstetrics, Gynecology,
and Reproductive Sciences at Yale University School of Medicine


REVOLUTIONIZING THE IT SPACE

Ira Agarwal, CGO, Veersa Technologies and Advisory Board Member, AAPNA Infotech


IGNITING THE LOVE OF LEARNING IN YOUNG MINDS

Gomathi Shanmugam, CEO and Co-Founder, AhaGuru


POWERING A SUSTAINABLE FUTURE

Paul H. Jones, CEO, Bitrez


HOW IS ROBERT BRUSKI CREATING A REVOLUTION IN VR FRANCHISING?

Robert Bruski, CEO & Co-Founder, Ctrl V VR Franchising


DIGITALLY TRANSFORMING BUSINESSES THROUGH INNOVATIVE LOW CODE-BASED NEWGENONE
PLATFORM

Virender Jeet, CEO, Newgen Software Technologies


CONSTRUCTING SUCCESS

Scott Truehl, Executive Vice President & Partner, Friede & Associates


INFOTRACK SYSTEMS: ADVANCING HR TECH THROUGH INCLUSIVE DIGITIZATION

Dr. Bhushan Sahni, Founder, Infotrack Systems


CONNECTING WITH CUSTOMERS BETTER THAN EVER BEFORE

Dr Mahesh Gupta, Chairman and Managing Director, Kent RO Systems Ltd


FINDING THE SUCCESS SIGNALS

Sreedhar Bevara, CEO of BMR Innovations and Author of Moment of Signal and the
Roaring Lambs


THE HUMBLE MAESTRO HELPING A THOUSAND SMALL ENTREPRENEURS

Dr Vivek Bindra, Founder & CEO Bada Business


TIMKEN INDIA LIMITED: MAKING THE WORLD MOVE MORE EFFICIENTLY AND RELIABLY

Sanjay Koul, Chairman and Managing Director, Timken India Limited


MAKING IT SIMPLE, BUT ELEGANT

Rajesh Jain, Managing Director & Chief Executive Officer, Lacoste India


THE ROAD AHEAD FOR ATHER ENERGY – THE FACE OF INTELLIGENT ELECTRIC 2 WHEELERS IN
INDIA

Ravneet Phokela, Chief Business Officer, Ather Energy


SAFEST IN THE GAME OF ROADS

Anant Goenka, Managing Director, CEAT Limited


CHARTING THE NANOTECH FRONTIER

Charles Dumont, Chief Marketing Officer of GoNano


DRIVING DESIGN EXCELLENCE AND SUSTAINABILITY IN CITIES

Samantha Sannella, Senior Managing Director, Cushman & Wakefield


SHAPING A FUTURE WHERE PERSONALIZED MEDICINE MEETS SUSTAINABILITY

Tanya Goodwin, CEO of Botanical Chemist Palm Cove


RESHAPING THE MODELING INDUSTRY WITH INTEGRITY AND COMPASSION

Seka Vucic, Founder of S Models Model Management
Next


EDITOR'S CHOICE

LEADERS' INSIGHTS


WE’RE ALL CLAMORING FOR MORE, BUT THAT BETRAYS WHAT WE HAVE

Rob Whitfield, CEO, Redefine Winning
EXPERTS' OPINION


CLOUD COMPUTING AND ITS IMPACT ON BUSINESS OPERATIONS

Adora Nwodo, Software Engineer, Microsoft
LEADERS' INSIGHTS


WHY YOU CAN START GETTING EXCITED ABOUT GROWING YOUNGER

Claudia von Boeselager, Peak Performance Coach & Founder of Longevity &
Lifestyle
LEADERS' INSIGHTS


LISTEN TO YOUR CUSTOMERS THEY WILL TELL YOU HOW TO NETWORK!

Dr. Tandra A. Price, International Keynoter, Communications Expert & Networking
Strategist


RECENT ISSUES


prev next



EXPERTS' OPINION

EXPERTS' OPINION


THE EQ EDGE: AN ITALIAN’S TAKE ON AUTHENTIC LEADERSHIP AND CONNECTION

Andrea Zanon, Co-Founder, Confidente

Andrea Zanon is a charismatic Italian entrepreneur and founder of Confidente,
dedicated to transforming the lives of entrepreneurs and leaders in the…

Read More


NURTURING EMPLOYEE SUSTAINABILITY

Sharyn Abbott, CEO & Founder at Ultimate Business International


DIVERSITY DIVIDENDS: DISPELLING OLD MYTHS AND BUILDING A NEW FUTURE OF UNITY AND
COLLABORATION

Iqbal Amiri, President & CEO, AMIRI Wealth Management Inc.


PITCH LESS TO WIN MORE: THE GROWTH PARADOX

Kat McGettigan, Founder, Fine Lines


LEADERS' INSIGHTS

LEADERS' INSIGHTS


DRIVING SUSTAINABLE CHANGE IN THE MARKETING & BEACH INDUSTRIES

Tara Mogan, Founder & Owner, iMarketeur & Co-Owner, e-Beach Wagon

Tara Mogan is a marketing trailblazer with a 22-year career marked by relentless
drive and leadership, earning her promotions in every role.…

Read More


IMPLEMENTING EFFECTIVE DEI STRATEGIES THAT DRIVE MEANINGFUL CHANGE

Kesha Carter, Chief Diversity Officer, Coordinated Care Services, Inc. (CCSI)


HELPING PEOPLE UNLOCK THEIR CREATIVE POTENTIAL

Beth Miller, Executive Director, Creative Education Foundation


DRIVING OPERATIONAL EXCELLENCE THROUGH DEDICATION & TEAMWORK

Lauren Morton, VP Business Operations, Science Exchange


CXOS IN FOCUS

CXOs IN FOCUS


THE LINCHPIN OF COMPLIANCE AND INTEGRITY

Jeffrey E. Lewis, Chief Compliance Officer and Antitrust Compliance Officer at
Sinclair, Inc.

Jeffrey E. Lewis holds pivotal roles at Sinclair, Inc., a prominent publicly
traded company with a vast reach in the media industry.…

Read More


INNOVATIVE MARKETER DEDICATED TO DRIVING SUSTAINABLE GROWTH

Victoria (Vix) Reitano, Founder and CEO of Agency 6B


FOSTERING INNOVATION, EXCELLENCE, AND A COLLABORATIVE WORK ENVIRONMENT

Gianluca Sardo, Chief Operating Officer of The Glasshouse


REDEFINING THE FUTURE OF FINTECH MARKETING

Howard Davidson, Chief Marketing Officer of Almond FinTech


BOOKS & REVIEWS

View All


THE DHARTIPAKADS OF INDIAN ELECTIONS: SHEDDING LITERARY LIGHT ON INDIAN
POLITICAL MAVERICKS WHO CONTEST POLL AFTER POLL WITH A…

Editorial Team


There are a sizable number of those in India who contest elections after
elections but remain undeterred in their never-say-die spirit. The…

Read More


A NEWLY-LAUNCHED BOOK ON CEREBRAL PALSY NARRATES AN INSPIRING TALE THAT
CELEBRATES LIFE AGAINST ALL ODDS

Editorial Team


An inspiring true story of a young dreamer, Tapasvi, and his devoted father,
Ajay, who both journey through the challenges of Cerebral…

Read More


LEADERSHIP LESSONS FROM A SOLDIER




DR. PAWAN VERMA PRESENTS HIS NEW BOOK – UNBROKEN, AN ACTION-PACKED CRIME
THRILLER




HOW IS VIKAS CHADHA’S BEST SELLER – SECRET OF SUCCESS AND A HAPPY HEART –
INSPIRING MILLIONS WHO HAVE REACHED THEIR BRINK TO GIVE-UP




KARMA: WHY EVERYTHING YOU KNOW ABOUT IT IS WRONG’ TOPS THE NIELSEN CHART



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