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 * Login
 * Get started

 * Discover
   * Your domain
   * Start Simple
   * Start Premium
   * Force for good
 * Grow
   * Guides and tips
   * Support





WATCH THIS SPACE!

Exciting things are happening behind the scenes.

Brand new website coming soon.

 





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Privacy Policy

  KitStart is a brand name owned by BaseKit Platform Ltd. This privacy policy
sets out how we use and protect any information that you provide to BaseKit when
you use the KitStart app or any other websites hosted by BaseKit. We are
committed to ensuring that your privacy is protected. Any personal information
you provide when using our products or services will only be used in accordance
with this policy. We may change this policy from time to time by updating this
page. We will inform you of any changes made to this policy directly using the
email address registered when you set up a KitStart account. You should check
this page to ensure that you are happy with any changes. This policy is
effective from January 2023. What information do we collect? As a minimum, we
require the following information in order for you to register for a free two
week trial account with KitStart:
 * Your first name and last name
 * Your email address
 * A password

Should you wish to upgrade your free two week trial account to a paid Start
Simple or Start Premium account you will need to provide additional information,
including:
 * Your full postal address including your postcode / zip code
 * Payment card details

We use third party providers for all card payments so we do not store your
postal address or payment card details in our database at any time.

We’re not able to take responsibility for any information that you submit (for
example via contact forms) via websites created and published by KitStart users.

How we use the information you provide

The information that we collect and store about you is primarily used to enable
us to provide you with products and services related to KitStart. However, we
may also use your information:

 1. To help us improve our products and services
 2. To send you email communications about special offers, news, hints and tips,
    product updates or other information which we think you may find helpful
 3. To contact you for product and market research purposes

Note that we will only use your information as described in points 2 and 3 above
when you have explicitly opted in to receive such communications. You may opt
out of these communications at any time by clicking the Unsubscribe link in any
email or by sending a request to support@basekit.com.

Storing your personal data

We store the data we collect on secure servers in data centres located in
Europe. Any data we store is only accessible directly by a small number of
authorised staff.

We may use third party suppliers to provide services such as payment card
processing. These parties may store your data in locations outside of the EEA.
We carefully review each supplier to ensure they handle data in line with this
policy.

We use a customer management and billing system called Upmind. To discover more
about Upmind, how and why they collect, store, use and share personal data,
please view the Upmind Privacy Policy here. The privacy policy will also detail
your rights in relation to your personal information, and how to contact Upmind
and supervisory authorities in the event that you have a complaint.

We will store your data for as long as you have an active account, whether it is
a free account or a paid account. For all dormant accounts, we keep data for up
to 5 years after which it is securely deleted.

Security

We are committed to ensuring that your information is completely secure. In
order to prevent unauthorised access or disclosure, we have put in place
suitable physical, electronic, and managerial processes to secure and safeguard
the data we collect and store.

The transmission of information via the internet is not completely secure and we
cannot guarantee the security of data sent to us electronically. The
transmission of data is entirely at your own risk.

How we use cookies

A cookie is a small file which allows websites and apps to identify individual
users and store information about each user’s preferences. A cookie does not
give access to any more information than a user chooses to provide. We use
cookies:

 * To identify users and provide personalised content and features
 * To identify the content and features that are being used by the user

The third party suppliers that we work with may also use cookies for similar
purposes. We carefully review each supplier to ensure they handle data in line
with this policy.

You may choose to enable or disable cookies. Most web browsers automatically
enable cookies, but you can usually modify a browser’s settings to disable
cookies if you prefer. If you disable cookies you will not be able to use our
apps and you may not be able to take full advantage of our websites.

Disclosing your information

We may disclose your information to third party suppliers that we work with to
provide our products and services. We carefully review each supplier to ensure
they handle data in line with this policy.

We may also disclose your information where we are required to do so by law.

Controlling your personal information 

You may choose to restrict the collection or use of your personal information in
the following ways:

 1. When registering your account with KitStart, you may opt in to receive
    promotional email communications.
 2. If you receive a promotional email, you may opt out by clicking the
    Unsubscribe link at the bottom of the email.
 3. At any time you can opt out of promotional email communications by sending a
    request to support@basekit.com.
 4. If you would like us to delete all the information we have collected about
    you, send a request to support@basekit.com.
 5. If you would like to otherwise restrict the use of the information we have
    collected about you, send a request to support@basekit.com.

Should you wish to access the information we hold about you, please send a
request to support@basekit.com.

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